BANCOLOMBIA S.A. (NYSE: CIB; BVC: BCOLOMBIA, PFBCOLOM) REPORTS FINANCIAL RESULTS FOR THE

FIRST QUARTER OF 2020.

  • Regarding the current situation, Bancolombia has focused its efforts on maintaining business continuity, the safety of its employees, operating the network of channels in an efficient way and structuring lines of credit for its customers.These actions have impacted more than 2 million clients with loans that amounted more than COP 55 trillion, in Colombia.
  • Consolidated net income decreased 59.7% when compared to 1Q19.Net income for 1Q20 decreased by 28.4% when compared to 4Q19.
  • Gross loans grew 16.7% when compared to 1Q19.Peso-denominated loans grew 10.4% when compared to 1Q19. Gross loans increased by 11.9% during the quarter. Out of the annual increase 9.5% is explained by the depreciation of COP versus USD.
  • Tier 1 ratio was 9.1% on March 31, 2020 and decreased by 95 basis points when compared to March 31, 2019.The capital adequacy ratio was 12.4%.
  • The quarter closed with 5.1 million digital accounts:2.6 million Bancolombia a la mano users and 2.5 million users in Nequi, increasing the digital footprint and banking penetration in Colombia.
    May 4, 2020. Medellin, Colombia - Today, BANCOLOMBIA S.A. ("Bancolombia" or "the Bank") announced its earnings results for the first quarter of 20201.

1 This report corresponds to the interim unaudited consolidated financial information of BANCOLOMBIA S.A. and its subsidiaries ("BANCOLOMBIA" or "The Bank") which Bancolombia controls, amongst others, by owning directly or indirectly, more than 50% of the voting capital stock. This financial information has been prepared based on financial records generated in accordance with International Financial Reporting Standards - IFRS. BANCOLOMBIA maintains accounting records in Colombian pesos, referred to herein as "Ps." or "COP". The financial information for the quarter ended March 31, 2020 is not necessarily indicative of the results for any other future interim period. For more information, please refer to the Bank's filings with the Securities and Exchange Commission, which are available on the Commission's website at www.sec.gov.

. BANCOLOMBIA's first IFRS financial statements will cover the year ending in 2015. CAUTIONARY NOTE REGARDING FORWARD LOOKING STATEMENTS: This release contains statements that may be considered forward-looking statements within the meaning of Section 27A of the U.S. Securities Act of 1933 and Section 21E of the U.S. Securities Exchange Act of 1934. All forward-looking statements, whether made in this release or in future filings or press releases or orally, address matters that involve risks and uncertainties; consequently, there are or will be factors, including, among others, changes in general economic and business conditions, changes in currency exchange rates and interest rates, introduction of competing products by other companies, lack of acceptances of new products or services by our targeted customers, changes in business strategy and various others factors, that could cause actual results to differ materially from those indicated in such statements. We do not intend, and do not assume any obligation, to update these forward-looking statements. Certain monetary amounts, percentages and other figures included in this report have been subject to rounding adjustments. Any reference to BANCOLOMBIA means the Bank together with its affiliates, unless otherwise specified.

Representative Market Rate, April 1, 2020 $4,054.54 = US$ 1

1

BANCOLOMBIA: Summary of consolidated financial quarterly results

CONSOLIDATED BALANCE SHEET

Quarter

Growth

AND INCOME STATEMENT

(COP million)

1Q19

4Q19

1Q20

1Q20/4Q19

1Q20/1Q19

ASSETS

Net Loans

164,244,399

171,353,348

191,641,880

11.84%

16.68%

Investments

17,756,137

16,822,754

18,918,763

12.46%

6.55%

Other assets

40,606,646

47,912,011

65,201,377

36.09%

60.57%

Total assets

222,607,182

236,088,113

275,762,020

16.80%

23.88%

LIABILITIES AND SHAREHOLDERS' EQUITY

Deposits

143,905,924

157,205,312

184,215,627

17.18%

28.01%

Other liabilities

52,514,489

50,077,182

62,262,956

24.33%

18.56%

Total liabilities

196,420,413

207,282,494

246,478,583

18.91%

25.49%

Non-controlling interest

1,803,389

1,921,700

2,093,386

8.93%

16.08%

Shareholders' equity

24,383,380

26,883,919

27,190,051

1.14%

11.51%

Total liabilities and shareholders' equity

222,607,182

236,088,113

275,762,020

16.80%

23.88%

Interest income

4,185,128

4,414,591

4,440,555

0.59%

6.10%

Interest expense

(1,497,804)

(1,572,261)

(1,528,094)

-2.81%

2.02%

Net interest income

2,687,324

2,842,330

2,912,461

2.47%

8.38%

Net provisions

(742,926)

(1,129,679)

(1,381,650)

22.30%

85.97%

Fees and income from service, net

713,065

776,707

795,929

2.47%

11.62%

Other operating income

412,755

453,522

344,500

-24.04%

-16.54%

Total Dividends received and equity method

168,640

40,899

(34,053)

-183.26%

-120.19%

Total operating expense

(1,973,344)

(2,258,651)

(2,154,514)

-4.61%

9.18%

Profit before tax

1,265,514

725,128

482,673

-33.44%

-61.86%

Income tax

(391,142)

(244,495)

(116,651)

-52.29%

-70.18%

Net income before non-controlling interest

874,372

480,633

366,022

-23.85%

-58.14%

Non-controlling interest

(41,044)

(11,380)

(30,138)

164.83%

-26.57%

Net income

833,328

469,253

335,884

-28.42%

-59.69%

PRINCIPAL RATIOS

Quarter

1Q19

4Q19

1Q20

PROFITABILITY

Net interest margin (1) from continuing operations

5.64%

5.59%

5.56%

Return on average total assets (2) from continuing operations

1.50%

0.79%

0.54%

Return on average shareholders´ equity (3)

13.47%

6.93%

4.90%

EFFICIENCY

Operating expenses to net operating income

49.56%

54.91%

53.61%

Operating expenses to average total assets

3.56%

3.79%

3.48%

Operating expenses to productive assets

4.14%

4.45%

4.12%

CAPITAL ADEQUACY

Shareholders' equity to total assets

10.88%

11.39%

9.86%

Technical capital to risk weighted assets

13.28%

12.82%

12.42%

KEY FINANCIAL HIGHLIGHTS

Net income per ADS from continuing operations

1.09

0.60

0.34

Net income per share $COP from continuing operations

866.40

487.88

349.21

P/BV ADS (4)

1.60

1.61

0.89

P/BV Local (5) (6)

1.56

1.57

0.85

P/E (7) from continuing operations

11.55

22.76

17.66

ADR price

51.06

54.79

24.96

Common share price (8)

39,600

44,000

24,100

Weighted average of Preferred Shares outstanding

961,827,000

961,827,000

961,827,000

USD exchange rate (quarter end)

3,174.79

3,277.14

4,054.54

  1. Defined as net interest income divided by monthly averageinterest-earning assets. (2) Net income divided by monthly average assets. (3) Net income divided by monthly average shareholders' equity. (4) Defined as ADS price divided by ADS book value. (5) Defined as share price divided by share book value. (6) Share prices on the Colombian Stock Exchange. (7) Defined as market capitalization divided by annualized quarter results. (8) Prices at the end of the respective quarter.

2

1. BALANCE SHEET

1.1. Assets

As of March 31, 2020, Bancolombia's assets totaled COP 275,762 billion, which represents an increase of 16.8% compared to 4Q19 and of 23.9% compared to 1Q19.

During the quarter, the COP depreciated 23.7% versus the USD and over the past 12 months, it depreciated 27.7%. This depreciation affected assets and liabilities, especially loans and allowances, deposits and shareholders' equity. The average exchange rate for 1Q20 was 7.7% higher than the one in 4Q19.

The increase in total assets during the year is largely explained by the growth in the loan book and cash.

1.2. Loan Portfolio

The following table shows the composition of Bancolombia's loans by type and currency:

(COP Million)

Amounts in COP

Amounts in USD converted to COP

Amounts in USD (thousands)

Total

(1 USD = 4,054.54 COP)

1Q20

1Q20/4Q19

1Q20

1Q20/4Q19

1Q20

1Q20/4Q19

1Q20

1Q20/4Q19

Commercial loans

83,305,239

4.40%

48,996,483

30.75%

12,084,351

5.68%

132,301,722

12.82%

Consumer loans

29,506,261

2.99%

13,886,875

25.05%

3,425,019

1.07%

43,393,136

9.15%

Mortgage loans

13,466,867

1.42%

13,380,569

24.99%

3,300,145

1.02%

26,847,436

11.94%

Small business loans

800,619

4.01%

619,047

21.24%

152,680

-2.01%

1,419,666

10.88%

Interests paid in advance

(4,025)

-27.32%

-

0.00%

-

0.00%

(4,025)

-27.32%

Gross loans

127,074,962

3.75%

76,882,974

28.58%

18,962,194

3.92%

203,957,935

11.89%

In 1Q20, gross loans increased by 11.9% when compared to 4Q19 and 16.7% when compared to 1Q19. Peso-denominated loans grew 10.4% and the dollar-denominated loans (expressed in USD) increased by 1.0% when compared to 1Q19.

As of March 31, 2020, the operations in Banco Agricola in El Salvador, Banistmo in Panama and BAM in Guatemala, represented 30% of total gross loans.

Gross loans denominated in currencies other than COP, originated by the operations in Central America, the offshore operation of Bancolombia Panama, Puerto Rico and the USD denominated loans in Colombia, accounted for 37.7% and increased by 28.6% during 1Q20 (when expressed in COP), explained mainly by the depreciation of the COP against the USD during the quarter.

Total reserves (allowances in the balance sheet) for loan losses increased by 12.7% during the quarter and totaled COP 12,316 billion, equivalent to 6.0% of gross loans at the end of the quarter.

For further explanation regarding coverage of the loan portfolio and credit quality trends, (see section 2.4. Asset Quality, Provision Charges and Balance Sheet Strength).

The following table summarizes Bancolombia's total loan portfolio:

LOAN PORTFOLIO

(COP million)

1Q19

4Q19

1Q20

1Q20/4Q19

1Q20/1Q19

% of total loans

Commercial

117,148,684

117,270,014

132,301,722

12.82%

12.93%

64.9%

Consumer

33,520,835

39,754,610

43,393,136

9.15%

29.45%

21.3%

Mortgage

22,869,894

23,983,283

26,847,436

11.94%

17.39%

13.2%

Microcredit

1,203,424

1,280,373

1,419,666

10.88%

17.97%

0.7%

Interests received in advance

(4,851)

(5,537)

(4,025)

-27.31%

-17.04%

0.0%

Total loan portfolio

174,737,986

182,282,743

203,957,935

11.89%

16.72%

100.0%

Allowance for loan losses

(10,493,587)

(10,929,395)

(12,316,055)

12.69%

17.37%

Total loans, net

164,244,399

171,353,348

191,641,880

11.84%

16.68%

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1.3. Investment Portfolio

As of March 31, 2020, Bancolombia's net investment portfolio totaled COP 18,919 billion, increasing by 12.5% from the end of 4Q19 and by 6.5% from the end of 1Q19.

At the end of 1Q20, the debt securities portfolio had a duration of 20.6 months and a weighted average yield to maturity of 5.7%.

1.4. Goodwill and intangibles

As of 1Q20, Bancolombia's goodwill and intangibles totaled COP 8,856 billion, increasing by 22.4% compared to 4Q19. This variation is explained by the depreciation of the COP against the USD during the quarter.

1.5. Funding

As of March 31, 2020, Bancolombia's liabilities totaled COP 246, 479 billion, increasing by 18.9% from the end of 4Q19 and by 25.5% compared to 1Q19.

Deposits by customers totaled COP 184, 216 billion (or 74.5% of liabilities) at the end of 1Q20, increasing by 17.2% when compared to 4Q19 and by 28.0% over the last 12 months. The net loans to deposits ratio was 104.0% at the end of 1Q20 decreasing when compared to 109.0% at the end of 4Q19.

Bancolombia's funding strategy during the last months has been to maintain the average life and cost of time deposits and promote saving and checking accounts in the consumer segment in order to keep the funding cost at a minimum. The objective is to build and maintain ample liquidity and stable margins.

Funding mix

1Q19

4Q19

1Q20

COP Million

Checking accounts

22,340,529

12%

25,159,676

13%

32,711,508

14%

Saving accounts

59,253,212

32%

66,914,834

35%

79,142,429

35%

Time deposits

61,206,938

33%

63,635,078

33%

71,297,168

31%

Other deposits

4,153,979

2%

2,809,461

1%

1,250,377

1%

Long term debt

19,930,388

11%

19,921,515

10%

23,090,151

10%

Loans with banks

16,572,104

9%

15,323,022

8%

20,873,414

9%

Total Funds

183,457,150

100%

193,763,586

100%

228,365,047

100%

1.6. Shareholders' Equity and Regulatory Capital

Shareholders' equity at the end of 1Q20 was COP 27,190 billion, increasing by 1.1% compared to 4Q19 and by 11.5% when compared to 1Q19.

Bancolombia's capital adequacy ratio was 12.42% in 1Q20, 342 basis points above the minimum 9% required by the Colombian regulator, while the basic capital ratio (Tier 1) to risk weighted assets was 9.07%, 457 basis points above the regulatory minimum of 4.5%.

The tangible capital ratio, defined as shareholders' equity minus goodwill and intangible assets divided by tangible assets, was 6.7% at the end of 1Q20.

The annual increase in the RWA is mainly explained by the growth in the loan book and the depreciation of the COP against the USD.

4

TECHNICAL CAPITAL RISK WEIGHTED ASSETS

Consolidated (COP millions)

1Q19

%

4Q19

%

1Q20

%

Basic capital (Tier I)

19,456,053

10.02%

20,023,333

9.57%

21,424,148

9.07%

Additional capital (Tier II)

6,332,532

3.26%

6,800,436

3.25%

7,914,711

3.35%

Technical capital

(1)

25,788,585

26,823,769

29,338,859

Risk weighted assets including market risk

194,238,096

209,182,274

236,198,851

CAPITAL ADEQUACY

(2)

13.28%

12.82%

12.42%

  1. Technical capital is the sum of basic and additional capital.
  2. Capital adequacy is technical capital divided byrisk-weighted assets.

5

2. INCOME STATEMENT

Net income totaled COP 336 billion in 1Q20, or COP 349.21 per share - USD 0.34 per ADR. This net income represents a decrease of 28.4% compared to 4Q19 and of 59.7% compared to 1Q19. Bancolombia's annualized ROE for 1Q20 was 4.9% and 9.9% for the last twelve months.

2.1. Net Interest Income

Net interest income totaled COP 2,912 billion in 1Q20, 2.5% more than the one reported in 4Q19, and 8.4% more than the figure for 1Q19.

During 1Q20, the investment, interest rate derivatives and repos portfolio generated COP 93 billion, down by 29.7% from 4Q19.

Net Interest Margin

The annualized net interest margin was stable in 5.6% during 1Q20. The annualized net interest margin for investments was 0.4%, and the annualized net interest margin of the loan portfolio was 6.2%, stable when compared to the one reported in 4Q19.

Annualized Interest

1Q19

4Q19

1Q20

Margin

Loans' Interest margin

5.9%

6.2%

6.2%

Debt investments' margin

2.7%

0.7%

0.4%

Net interest margin

5.6%

5.6%

5.6%

Total funding cost decreased during 1Q20. Savings and checking accounts represented the same proportion of the total funding as in 4Q19, and the annualized average weighted cost of deposits was 2.56% in 1Q20, decreasing by 23 basis points when compared to 4Q19 and by 19 basis points when compared to 1Q19.

Average weighted

1Q19

4Q19

1Q20

funding cost

Checking accounts

0.00%

0.00%

0.00%

Saving accounts

1.75%

1.72%

1.56%

Time deposits

4.84%

4.88%

4.73%

Total deposits

2.75%

2.79%

2.56%

Long term debt

5.71%

5.86%

4.46%

Loans with banks

2.97%

2.52%

2.48%

Total funding cost

3.10%

3.08%

2.75%

2.2. Fees and Income from Services

During 1Q20, net fees and income from services totaled COP 796 billion, increasing by 2.5% compared to 4Q19, and by 11.6% compared to 1Q19. The positive annual performance in fees is due to higher volumes of transactions and the good performance of credit and debit cards, trust services and bancassurance.

Fees from credit and debit cards decreased by 0.5% compared to 4Q19 and increased by 11.8% compared to 1Q19. Fees from asset management and trust services decreased by 3.3% compared to 4Q19 and increased by 4.7% compared to 1Q19, due to an increase in the assets under management. Fees from our

6

bancassurance business decreased by 10.3% compared to 4Q19 and increased by 30.0% with respect to 1Q19.

The following table summarizes Bancolombia's market share in the credit card business in Colombia:

ACCUMULATED CREDIT CARD BILLING

%

2020

(COP millions)

Jan-19

Jan-20

Growth

Market Share

Bancolombia VISA

719,742

860,311

19.53%

11.64%

Bancolombia Mastercard

590,563

737,260

24.84%

9.97%

Bancolombia American Express

296,985

305,981

3.03%

4.14%

Total Bancolombia

1,607,290

1,903,551

18.43%

25.75%

Colombian Credit Card Market

6,316,568

7,392,894

17.04%

CREDIT CARD MARKET SHARE

%

2020

(Outstanding credit cards)

Jan-19

Jan-20

Growth

Market Share

Bancolombia VISA

912,441

983,436

7.78%

5.47%

Bancolombia Mastercard

1,015,847

1,050,149

3.38%

5.84%

Bancolombia American Express

592,046

566,414

-4.33%

3.15%

Total Bancolombia

2,520,334

2,599,999

3.16%

14.47%

Colombian Credit Card Market

16,998,439

17,973,240

5.73%

Source: Superintendencia Financiera de Colombia

2.3. Other Operating Income

Total other operating income was COP 345 billion in 1Q20, decreasing by 24.0% compared to 4Q19 and by 16.5% compared to 1Q19, explain by lower income generated from FX Derivatives.

Revenues from operating leases totaled COP 182 billion in 1Q20, decreasing by 6.5% compared to 4Q19 and increasing by 9.1% compared to those reported in 1Q19. The annual increase is due to higher volumes of operations and delivered assets under leasing.

2.4. Asset Quality, Provision Charges and Balance Sheet Strength

The principal balance for past due loans (those that are overdue for more than 30 days) totaled COP 9,079 billion at the end of 1Q20 and represented 4.6% of total gross loans, increasing when compared to 4Q19, when past due loans represented 4.3% of total gross loans. During 1Q20, Charge-offs totaled COP 685 billion.

The coverage, measured by the ratio of allowances for loans losses (principal) to PDLs (overdue 30 days), was 124.9% at the end of 1Q20, decreasing compared to 133.9% at the end of 4Q19.

The deterioration of the loan portfolio (new past due loans including charge-offs) was COP 2.2 trillion in 1Q20. Provision charges (net of recoveries) totaled COP 1.4 trillion in 1Q20.

The increase in provisions during the quarter was explained by an expected deterioration in the consumer portfolio in line with the growth in this segment, as well as, some deterioration in the corporate portfolio in Central America. On the other hand, there was an update of the expected loss models with new macroeconomic information and an estimation of the impairment generated by COVID-19 in the loan portfolio.

Provisions as a percentage of the average gross loans were 2.9% for 1Q20 and 2.2% for the last 12 months.

7

Bancolombia maintains a strong balance sheet supported by an adequate level of loan loss reserves. Allowances (for the principal) for loan losses totaled COP 11,343 billion, or 5.7% of total loans at the end of 1Q20, stable when compared to 4Q19.

The following tables present key metrics related to asset quality:

ASSET QUALITY

As of

(COP millions)

1Q19

4Q19

1Q20

Total 30-day past due loans

8,454,008

7,530,472

9,078,907

Allowance for loan losses (1)

9,553,239

10,086,202

11,343,286

Past due loans to total loans

4.98%

4.27%

4.58%

Allowances to past due loans

113.00%

133.94%

124.94%

Allowance for loan losses as a percentage of total loans

5.63%

5.71%

5.72%

(1) Allowances are reserves for the principal of loans.

PDL Per Category

30 days

% Of loan Portfolio

1Q19

4Q19

1Q20

Commercial loans

64.9%

3.49%

3.86%

4.42%

Consumer loans

21.3%

4.92%

4.80%

4.93%

Mortgage loans

13.2%

7.55%

6.69%

7.09%

Microcredit

0.7%

11.58%

11.30%

11.87%

PDL TOTAL

4.98%

4.27%

4.58%

PDL Per Category

90 days

% Of loan Portfolio

1Q19

4Q19

1Q20

Commercial loans

64.9%

2.88%

3.02%

3.07%

Consumer loans

21.3%

2.46%

2.66%

2.73%

Mortgage loans*

13.2%

3.56%

3.45%

3.41%

Microcredit

0.7%

7.73%

7.39%

7.90%

PDL TOTAL

3.05%

2.94%

3.04%

  • Mortgage loans that were overdue were calculated for past due loans for 120 days instead of 90 days.

2.5. Operating Expenses

During 1Q20, operating expenses totaled COP 2,155 billion, decreasing by 4.6% with respect to 4Q19 and increasing by 9.2% with respect to 1Q19.

Personnel expenses (salaries, bonus plan payments and compensation) totaled COP 921 billion in 1Q20, increasing by 4.9% compared to 4Q19 and by 9.4% compared to 1Q19.

During 1Q20, administrative expenses totaled COP 750 billion, decreasing by 13.4% compared to 4Q19 and increasing by 7.6% as compared to 1Q19.

Depreciation and amortization expenses totaled COP 208 billion in 1Q20, decreasing by 14.4% compared to 4Q19 and increasing by 16.2% compared to 1Q19.

As of March 31, 2020, Bancolombia had 31,038 employees, owned 976 branches, 6,151 ATMs, 17,556 banking agents and served more than 15 million customers.

8

2.6. Taxes

Income tax expense was COP 117 billion for 1Q20, decreasing by 52.3% when compared to the income tax registered in 4Q19, and by 70.2% compared to 1Q19.

The decrease is mainly explained by Bancolombia S.A.. Some of the aspects that explained the decrease are related with the difference between taxed bases under fiscal Colombian regulations and IFRS regulations, the liability management exercises with bond issues made during 2019 and early 2020, exemptions related with mortgage portfolio for social housing and investments in productive fixed assets.

Of the total income tax for 1Q20, Colombia participated with 57% compared to 32% in El Salvador, 9% in Guatemala and 2% in Panama.

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3. BREAK DOWN OF OPERATIONS

The following table summarizes the financial statements of our operations in each country.

BANCOLOMBIA S.A. (STAND ALONE) - COLOMBIA

CONSOLIDATED BALANCE SHEET

Quarter

Growth

AND INCOME STATEMENT

(COP million)

1Q19

4Q19

1Q20

1Q20/4Q19

1Q20/1Q19

ASSETS

Gross loans

123,364,254

129,564,592

136,925,149

5.68%

10.99%

Allowances for loans

(8,668,846)

(8,658,314)

(9,363,108)

8.14%

8.01%

Investments

18,677,540

17,328,031

17,977,938

3.75%

-3.75%

Other assets

20,418,312

24,296,776

35,080,308

44.38%

71.81%

Total assets

153,791,261

162,531,085

180,620,288

11.13%

17.45%

LIABILITIES AND SHAREHOLDERS' EQUITY

Deposits

94,471,152

102,751,326

116,410,513

13.29%

23.22%

Other liabilities

43,098,920

42,262,264

49,433,343

16.97%

14.70%

Total liabilities

137,570,072

145,013,590

165,843,857

14.36%

20.55%

Shareholders' equity

16,221,188

17,517,495

14,776,431

-15.65%

-8.91%

Total liabilities and shareholders' equity

153,791,261

162,531,085

180,620,288

11.13%

17.45%

Interest income

3,220,916

3,305,608

3,313,991

0.25%

2.89%

Interest expense

(1,169,949)

(1,168,187)

(1,134,682)

-2.87%

-3.01%

Net interest income

2,050,967

2,137,421

2,179,309

1.96%

6.26%

Net provisions

(635,548)

(717,018)

(1,128,713)

57.42%

77.60%

Fees and income from service, net

478,934

492,920

517,776

5.04%

8.11%

Other operating income

518,915

229,282

441,160

92.41%

-14.98%

Total operating expense

(1,335,657)

(1,561,229)

(1,486,287)

-4.80%

11.28%

Profit before tax

1,077,611

581,375

523,245

-10.00%

-51.44%

Income tax

(306,614)

(183,969)

(42,854)

-76.71%

-86.02%

Net income

770,997

397,406

480,391

20.88%

-37.69%

BANISTMO- PANAMA

CONSOLIDATED BALANCE SHEET

Quarter

Growth

AND INCOME STATEMENT

(COP million)

1Q19

4Q19

1Q20

1Q20/4Q19

1Q20/1Q19

ASSETS

Gross loans

24,327,536

25,254,355

31,908,019

26.35%

31.16%

Allowances for loans

(777,994)

(1,005,345)

(1,310,026)

30.31%

68.38%

Investments

3,509,631

4,258,122

4,740,305

11.32%

35.07%

Other assets

3,672,343

4,689,864

6,227,366

32.78%

69.57%

Total assets

30,731,516

33,196,996

41,565,664

25.21%

35.25%

LIABILITIES AND SHAREHOLDERS' EQUITY

Deposits

20,331,556

22,113,871

27,149,497

22.77%

33.53%

Other liabilities

7,082,246

7,518,241

9,991,534

32.90%

41.08%

Total liabilities

27,413,802

29,632,112

37,141,031

25.34%

35.48%

Shareholders' equity

3,317,714

3,564,884

4,424,633

24.12%

33.36%

Total liabilities and shareholders' equity

30,731,516

33,196,996

41,565,664

25.21%

35.25%

Interest income

436,081

487,571

496,305

1.79%

13.81%

Interest expense

(175,150)

(203,752)

(215,803)

5.91%

23.21%

Net interest income

260,931

283,819

280,502

-1.17%

7.50%

Net provisions

(46,895)

(214,615)

(116,987)

-45.49%

149.46%

Fees and income from service, net

43,627

54,958

51,290

-6.67%

17.56%

Other operating income

8,723

14,662

2,756

-81.20%

-68.40%

Total operating expense

(153,174)

(176,817)

(169,721)

-4.01%

10.80%

Profit before tax

113,212

(37,994)

47,840

-225.91%

-57.74%

Income tax

(21,197)

(2,555)

(2,564)

0.36%

-87.90%

Net income

92,016

(40,548)

45,276

-211.66%

-50.80%

10

BANCO AGRÍCOLA- EL SALVADOR

CONSOLIDATED BALANCE SHEET

Quarter

Growth

AND INCOME STATEMENT

(COP million)

1Q19

4Q19

1Q20

1Q20/4Q19

1Q20/1Q19

ASSETS

Gross loans

10,537,580

11,446,896

14,651,706

28.00%

39.04%

Allowances for loans

(444,644)

(443,923)

(566,535)

27.62%

27.41%

Investments

898,094

996,712

1,392,973

39.76%

55.10%

Other assets

3,659,513

4,004,610

6,026,577

50.49%

64.68%

Total assets

14,650,542

16,004,294

21,504,721

34.37%

46.78%

LIABILITIES AND SHAREHOLDERS' EQUITY

Deposits

10,381,328

11,719,716

16,115,572

37.51%

55.24%

Other liabilities

2,682,895

2,422,837

3,399,020

40.29%

26.69%

Total liabilities

13,064,222

14,142,553

19,514,591

37.98%

49.37%

Shareholders' equity

1,586,320

1,861,741

1,990,129

6.90%

25.46%

Total liabilities and shareholders' equity

14,650,542

16,004,294

21,504,721

34.37%

46.78%

Interest income

251,911

297,667

293,919

-1.26%

16.68%

Interest expense

(68,432)

(79,091)

(78,703)

-0.49%

15.01%

Net interest income

183,479

218,576

215,216

-1.54%

17.30%

Net provisions

(19,908)

(8,110)

(45,557)

461.75%

128.84%

Fees and income from service, net

48,401

54,047

53,704

-0.63%

10.96%

Other operating income

1,625

573

4,479

681.17%

175.61%

Total operating expense

(113,379)

(142,453)

(126,417)

-11.26%

11.50%

Profit before tax

100,217

122,634

101,425

-17.29%

1.20%

Income tax

(33,037)

(44,772)

(36,510)

-18.45%

10.51%

Net income

67,180

77,862

64,915

-16.63%

-3.37%

GRUPO AGROMERCANTIL HOLDING - GUATEMALA

CONSOLIDATED BALANCE SHEET

Quarter

Growth

AND INCOME STATEMENT

(COP million)

1Q19

4Q19

1Q20

1Q20/4Q19

1Q20/1Q19

ASSETS

Gross loans

10,404,489

11,385,421

14,812,948

30.10%

42.37%

Allowances for loans

(447,908)

(689,839)

(890,059)

29.02%

98.71%

Investments

1,390,548

1,213,475

1,574,785

29.77%

13.25%

Other assets

2,022,324

2,424,575

3,626,953

49.59%

79.35%

Total assets

13,369,452

14,333,631

19,124,627

33.42%

43.05%

LIABILITIES AND SHAREHOLDERS' EQUITY

Deposits

9,284,692

10,184,939

13,650,619

34.03%

47.02%

Other liabilities

2,814,955

2,909,043

3,995,014

37.33%

41.92%

Total liabilities

12,099,647

13,093,982

17,645,634

34.76%

45.84%

Non-controlling interest

19,544

20,680

19,986

-3.35%

2.26%

Shareholders' equity

1,250,261

1,218,970

1,459,007

19.69%

16.70%

Total liabilities and shareholders' equity

13,369,452

14,333,631

19,124,627

33.42%

43.05%

Interest income

226,038

271,395

270,430

-0.36%

19.64%

Interest expense

(102,826)

(111,158)

(116,998)

5.25%

13.78%

Net interest income

123,212

160,238

153,432

-4.25%

24.53%

Net provisions

(40,274)

(151,967)

(62,314)

-59.00%

54.72%

Fees and income from service, net

30,135

35,658

36,198

1.52%

20.12%

Other operating income

18,325

23,412

17,768

-24.10%

-3.04%

Total operating expense

(120,529)

(121,387)

(129,366)

6.57%

7.33%

Profit before tax

10,869

(54,046)

15,719

-129.08%

44.63%

Income tax

(2,502)

11,705

(10,153)

-186.74%

305.73%

Net income before non-controlling interest

8,366

(42,342)

5,566

-113.15%

-33.47%

Non-controlling interest

(1,121)

(1,112)

(1,276)

14.73%

13.82%

Net income

7,245

(43,454)

4,291

-109.87%

-40.78%

11

4. COVID-19 CONSIDERATIONS

Bancolombia has implemented business continuity plans that have enabled it to serve its operation and provide uninterrupted service to its customers in atypical circumstances of confinement. In addition, commercial measures have been taken for the benefit of clients, monitoring strategies to maintain liquidity at adequate levels and special procedures for remote operation and home-office.

The current situation associated with COVID-19 has caused uncertainty and business disruption globally, therefore significant impacts are anticipated on the performance of the global economy and macroeconomic variables in the countries in which Bancolombia operates.

As a result, the banking sector in general, including Bancolombia, is exposed to changes in its business performance and outlook. The bank is exposed to deterioration of the loan portfolio by impacts on customers and by the materialization of losses from operational risk.

The Bank will monitor changes in economic conditions and macroeconomic scenarios as new information becomes available and will keep the market informed.

12

5. BANCOLOMBIA Company Description (NYSE: CIB)

GRUPO BANCOLOMBIA is a full service financial conglomerate incorporated in Colombia that offers a wide range of banking products and services to a diversified individual and corporate customer base of more than 15 million customers. GRUPO BANCOLOMBIA delivers its products and services via its regional network comprised of Colombia's largest non-government owned banking network, El Salvador's leading financial conglomerate (Banagricola S.A.), off-shore and local (Banistmo S.A.) banking subsidiaries in Panama, Guatemala, Cayman and Puerto Rico. Together, BANCOLOMBIA and its subsidiaries provide stock brokerage, investment banking, leasing, factoring, consumer finance, fiduciary and trust services, asset management, among others.

Contact Information

Bancolombia's Investor Relations

Phone:

(574) 4041837 / (574) 4043917 / (574) 4041918

E-mail:

IR@bancolombia.com.co

Contacts:

Alejandro Mejia (IR Manager) / Juliana Álvarez (Analyst) / Santiago López (Analyst)

Website:

http://www.grupobancolombia.com/wps/portal/about-us/corporate-information/investor-relations/

13

BALANCE SHEET

Growth

(COP million)

Mar-19

Dec-19

Mar-20

mar-20 / dec-

mar-20 / mar-

% of

% of

19

19

Assets

Liabilities

ASSETS

Cash and balances at central bank

15,256,359

18,256,065

27,213,050

49.06%

78.37%

9.87%

Interbank borrowings

2,760,106

2,465,913

4,107,961

66.59%

48.83%

1.49%

Reverse repurchase agreements and other similar secured lend

875,565

3,016,064

1,952,895

-35.25%

123.04%

0.71%

Financial assets investments

17,756,137

16,822,754

18,918,763

12.46%

6.55%

6.86%

Derivative financial instruments

1,436,729

1,902,955

6,731,446

253.74%

368.53%

2.44%

Loans and advances to customers

174,737,986

182,282,743

203,957,935

11.89%

16.72%

73.96%

Allowance for loan and lease losses

(10,493,587)

(10,929,395)

(12,316,055)

12.69%

17.37%

-4.47%

Investment in associates and joint ventures

2,191,046

2,367,757

2,334,034

-1.42%

6.53%

0.85%

Goodwill and Intangible assets, net

7,026,807

7,233,312

8,856,352

22.44%

26.04%

3.21%

Premises and equipment, net

3,156,183

3,827,865

4,002,305

4.56%

26.81%

1.45%

Investment property

1,746,856

1,992,964

2,002,691

0.49%

14.65%

0.73%

Right of use assets

1,709,320

1,692,116

1,890,963

11.75%

10.63%

0.69%

Prepayments

359,489

365,143

433,880

18.82%

20.69%

0.16%

Tax receivables

837,207

802,074

1,078,251

34.43%

28.79%

0.39%

Deferred tax

287,520

401,002

502,880

25.41%

74.90%

0.18%

Assets held for sale and inventories

526,310

518,749

550,040

6.03%

4.51%

0.20%

Other assets

2,437,149

3,070,032

3,544,629

15.46%

45.44%

1.29%

Total assets

222,607,182

236,088,113

275,762,020

16.80%

23.88%

100.00%

LIABILITIES AND SHAREHOLDERS' EQUITY

LIABILITIES

Deposit by customers

143,905,924

157,205,312

184,215,627

17.18%

28.01%

66.80%

74.74%

Interbank Deposits

1,510,211

1,363,679

1,681,287

23.29%

11.33%

0.61%

0.68%

Derivative financial instrument

1,098,847

1,860,812

4,747,806

155.15%

332.07%

1.72%

1.93%

Borrowings from other financial institutions

15,061,893

13,959,343

19,192,127

37.49%

27.42%

6.96%

7.79%

Debt securities in issue

19,930,388

19,921,515

23,090,151

15.91%

15.85%

8.37%

9.37%

Lease liability

1,946,146

1,831,585

2,025,310

10.58%

4.07%

0.73%

0.82%

Preferred shares

541,340

584,204

541,340

-7.34%

0.00%

0.20%

0.22%

Repurchase agreements and other similar secured borrowing

3,048,734

1,313,737

185,855

-85.85%

-93.90%

0.07%

0.08%

Liabilities relating to assets held for sale

2,117

-

-

0.00%

-100.00%

0.00%

0.00%

Current tax

556,208

195,757

518,351

164.79%

-6.81%

0.19%

0.21%

Deferred tax

1,155,028

1,521,958

1,431,240

-5.96%

23.91%

0.52%

0.58%

Employees benefit plans

127,606

768,947

813,001

5.73%

537.12%

0.29%

0.33%

Other liabilities

7,535,971

6,755,645

8,036,488

18.96%

6.64%

2.91%

3.26%

Total liabilities

196,420,413

207,282,494

246,478,583

18.91%

25.49%

89.38%

100.00%

SHAREHOLDERS' EQUITY

Share Capital

480,914

480,914

480,914

0.00%

0.00%

0.17%

Additional paid-in-capital

4,857,454

4,857,454

4,857,454

0.00%

0.00%

1.76%

Appropriated reserves

10,321,192

10,413,092

11,286,956

8.39%

9.36%

4.09%

Retained earnings

5,646,052

7,812,361

5,744,491

-26.47%

1.74%

2.08%

Accumulated other comprehensive income (loss), net of tax

3,077,768

3,320,098

4,820,236

45.18%

56.61%

1.75%

Stockholders' equity attributable to the owners of the parent

company

24,383,380

26,883,919

27,190,051

1.14%

11.51%

9.86%

Non-controlling interest

1,803,389

1,921,700

2,093,386

8.93%

16.08%

0.76%

Total liabilities and equity

222,607,182

236,088,113

275,762,020

16.80%

23.88%

100.00%

14

INCOME STATEMENT

Growth

(COP million)

1Q 19

4Q 19

1Q 20

1Q 20 / 4Q 19

1Q 20 / 1Q 19

Interest income and expenses

Interest on loans and financial leases

Commercial

1,821,786

1,818,842

1,810,797

-0.44%

-0.60%

Consumer

1,199,503

1,439,661

1,478,946

2.73%

23.30%

Small business loans

36,226

36,741

38,042

3.54%

5.01%

Mortgage

500,638

484,835

508,069

4.79%

1.48%

Leasing

472,663

487,800

496,314

1.75%

5.00%

Interest income on loans and financial leases

4,030,816

4,267,879

4,332,168

1.51%

7.48%

Interest income on overnight and market funds

20,031

14,635

15,502

5.92%

-22.61%

Interest and valuation on Investments at amortized cost

Debt investments, net

35,738

43,423

46,014

5.97%

28.75%

Net gains from investment activities at fair value through income

statement

Debt investments

205,204

75,043

74,816

-0.30%

-63.54%

Derivatives

(65,099)

26,570

(28,792)

-208.36%

-55.77%

Repos

(38,954)

(18,846)

(6,710)

-64.40%

-82.77%

Other

(2,608)

5,887

7,557

28.37%

-389.76%

Total Net gains from investment activities at fair value through profit and

98,543

88,654

46,871

-47.13%

-52.44%

loss

Total Interest and valuation on investments

134,281

132,077

92,885

-29.67%

-30.83%

Total interest and valuation

4,185,128

4,414,591

4,440,555

0.59%

6.10%

Interest expense

Borrowing costs

(164,684)

(142,643)

(136,092)

-4.59%

-17.36%

Overnight funds

(4,484)

(4,808)

(3,609)

-24.94%

-19.51%

Debt securities in issue

(287,283)

(300,715)

(239,952)

-20.21%

-16.48%

Deposits

(987,067)

(1,077,907)

(1,098,935)

1.95%

11.33%

Preferred Shares Dividends

(15,044)

(14,727)

(14,837)

0.75%

-1.38%

Interest right of use assets

(33,511)

(25,666)

(29,963)

16.74%

-10.59%

Other interest (expense)

(5,731)

(5,795)

(4,706)

-18.79%

-17.89%

Total interest expenses

(1,497,804)

(1,572,261)

(1,528,094)

-2.81%

2.02%

Net interest margin and valuation income on financial instruments before

impairment on loans and financial leases and off balance sheet credit

2,687,324

2,842,330

2,912,461

2.47%

8.38%

instruments

Credit impairment charges on loans and advance and financial leases

(861,396)

(1,239,786)

(1,466,923)

18.32%

70.30%

Recovery of charged-off loans

115,751

128,903

94,301

-26.84%

-18.53%

Credit impairment charges on/recoveries on off balance sheet credit

3,664

(14,326)

(1,648)

-88.50%

-144.98%

Credit impairment charges/recoveries on investments

(945)

(4,470)

(7,380)

65.10%

680.95%

Total credit impairment charges, net

(742,926)

(1,129,679)

(1,381,650)

22.30%

85.97%

Net interest margin and valuation income on financial instruments after

impairment on loans and financial leases and off balance sheet credit

1,944,398

1,712,651

1,530,811

-10.62%

-21.27%

instruments

Fees and comissions income

Banking services

159,729

173,821

154,683

-11.01%

-3.16%

Credit and debit card fees and commercial establishments

427,503

480,452

478,106

-0.49%

11.84%

Brokerage

6,572

7,117

6,619

-7.00%

0.72%

Acceptances and Guarantees

14,349

14,175

14,884

5.00%

3.73%

Trust and Securities

106,683

115,568

111,711

-3.34%

4.71%

Investment banking

2,042

16,860

22,783

35.13%

1015.72%

Bancassurance

132,859

192,513

172,697

-10.29%

29.99%

Payments and Collections

145,045

169,310

149,446

-11.73%

3.03%

Other

52,346

73,550

62,700

-14.75%

19.78%

Fees and comission income

1,047,128

1,243,366

1,173,629

-5.61%

12.08%

Fees and comission expenses

0.00%

0.00%

Banking services

(161,748)

(162,761)

(156,525)

-3.83%

-3.23%

Other

(172,315)

(303,898)

(221,175)

-27.22%

28.36%

Fees and comission expenses

(334,063)

(466,659)

(377,700)

-19.06%

13.06%

Total fees and comissions, net

713,065

776,707

795,929

2.47%

11.62%

Other operating income

Derivatives FX contracts

(67,109)

(397,351)

1,536,289

-486.63%

-2389.24%

Net foreign exchange

175,760

483,983

(1,509,236)

-411.84%

-958.69%

Hedging

4,074

(104)

(259)

149.04%

-106.36%

Operating leases

167,170

195,119

182,379

-6.53%

9.10%

Gains (or losses) on sale of assets

14,753

34,227

25,808

-24.60%

74.93%

Other reversals

953

747

1,471

96.92%

54.35%

Other

117,154

136,901

108,048

-21.08%

-7.77%

Total other operating income

412,755

453,522

344,500

-24.04%

-16.54%

Dividends received, and share of profits of equity method investees

Dividends

24,742

27,613

3,382

-87.75%

-86.33%

Equity investments

15,388

46,679

(27,501)

-158.92%

-278.72%

Equity method

90,592

63,118

(14,427)

-122.86%

-115.93%

Others

37,918

(96,511)

4,493

-104.66%

-88.15%

Total dividends received, and share of profits of equity method investees

168,640

40,899

(34,053)

-183.26%

-120.19%

Total operating income, net

3,238,858

2,983,779

2,637,187

-11.62%

-18.58%

15

INCOME STATEMENT

Growth

(COP million)

1Q 19

4Q 19

1Q 20

1Q 20 / 4Q 19

1Q 20 / 1Q 19

Operating expenses

Salaries and employee benefits

(695,963)

(712,612)

(776,448)

8.96%

11.56%

Bonuses

(146,229)

(165,614)

(144,585)

-12.70%

-1.12%

Other administrative and general expenses

(696,558)

(865,220)

(749,551)

-13.37%

7.61%

Tax contributions and other tax burden

(201,794)

(205,444)

(221,813)

7.97%

9.92%

Impairment, depreciation and amortization

(179,355)

(243,454)

(208,474)

-14.37%

16.24%

Other expenses

(53,445)

(66,307)

(53,643)

-19.10%

0.37%

Total operating expenses

(1,973,344)

(2,258,651)

(2,154,514)

-4.61%

9.18%

Profit before tax

1,265,514

725,128

482,673

-33.44%

-61.86%

Income tax

(391,142)

(244,495)

(116,651)

-52.29%

-70.18%

Profit for the year from continuing operations

874,372

480,633

366,022

-23.85%

-58.14%

Non-controlling interest

(41,044)

(11,380)

(30,138)

164.83%

-26.57%

Net income attributable to equity holders of the Parent Company

833,328

469,253

335,884

-28.42%

-59.69%

16

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Bancolombia SA published this content on 04 May 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 May 2020 07:08:08 UTC