Alliance Data NYSE: ADS

First Quarter 2020 Results April 23, 2020

Forward-Looking Statements

This presentation contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements give our expectations or forecasts of future events and can generally be identified by the use of words such as "believe," "expect," "anticipate," "estimate," "intend," "project," "plan," "likely," "may," "should" or other words or phrases of similar import. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goals also are forward-looking statements. Examples of forward-looking statements include, but are not limited to, statements we make regarding, and the guidance we give with respect to, our anticipated operating or financial results, completion of strategic initiatives, future dividend declarations, and future economic conditions, including, but not limited to, fluctuation in currency exchange rates, market conditions and COVID-19 impacts related to relief measures for impacted borrowers and depositors, labor shortages due to quarantine, reduction in demand from clients, supply chain disruption for our reward suppliers and disruptions in the airline or travel industries.

We believe that our expectations are based on reasonable assumptions. Forward-looking statements, however, are subject to a number of risks and uncertainties that could cause actual results to differ materially from the projections, anticipated results or other expectations expressed in this presentation, and no assurances can be given that our expectations will prove to have been correct. These risks and uncertainties include, but are not limited to, factors set forth in the Risk Factors section in our Annual Report on Form 10-K for the most recently ended fiscal year, which may be updated in Item 1A of, or elsewhere in, our Quarterly Reports on Form 10-Q filed for periods subsequent to such Form 10-K. Our forward-looking statements speak only as of the date made, and we undertake no obligation, other than as required by applicable law, to update or revise any forward-looking statements, whether as a result of new information, subsequent events, anticipated or unanticipated circumstances or otherwise.

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

2

Agenda

Speakers:

Ralph Andretta

President and CEO

Tim King

EVP and CFO

  • COVID-19Key Stakeholder Response
  • Q1 Consolidated Results
  • Business Segment Results
  • Q1 Liquidity Update
  • Closing Remarks
  • Q&A

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

3

COVID-19 Key Stakeholder Response

Our Associates

Our Cardmembers/

Our Brand Partners/Clients

Our Communities

Consumers

Activated global Business Continuity Plan

Extended our hours of operation to

Adjusted marketing/support strategy

Contributed emergency

with ~95% of global workforce working

manage elevated cardmember needs

to coincide with increased consumer

hunger relief funds globally in

remotely

and call volume

preference for e-commerce channel

virtually all operational

locations

Implemented bonus pay for eligible, in-

Added AIR MILES® merchandise

Coordinated planning and support for

Promoting Company dollar-

office associates

reward options to provide greater

brand re-openings of physical

for-dollar charitable match

variety and applicability for

footprint

program to all associates

redemptions

making personal donations

Expanded associate benefits:

Introduced full suite of cardmember

For our AIR MILES® Sponsors:

Promoting COVID-19

No associate cost for COVID-19 testing

forbearance options:

emergency relief program

Increase availability of telemedicine

Two short-term hardship programs

Added merchandise reward options

where Collectors can redeem

Provided additional life solutions

for eligible cardmembers with a

to stimulate Collector engagement

Reward Miles in exchange for

resources for stress management,

lower minimum payment and APR

with Partners and drive

donations toward Canadian

coping with children at home

Option to skip next payment without

redemptions

hunger and youth mental

COVID-19 offered as option for

a late fee instead of enrolling in a

Adjusted timing of AIR MILES®

health causes; AIR MILES

distribution from associate 401(k), and

hardship program

coalition and Sponsor-specific

matching all related donations

loan payment suspension for 1 year

promotions to better align with

in aggregate up to $500,000

with additional time for repayment

Extended expiration date 90 days from

Collector needs/relevancy

the current expiration date on retail

partner rewards promotions

Offered paid leave for associates

Adjusted credit bureau reporting to

Extended credit program rewards

Donated hunger relief funds in

affected by COVID-19

Natural Disaster coding, avoiding near

expirations to protect cardmember

mid-Ohio for children

term impact to consumer credit scores

benefits

impacted by school

closures/only source of food

Implemented enhanced

Direct to consumer deposits:

Reinforced co-brand value

Accelerated Q3 Corporate

sanitization/cleaning measures to

continuing to grow deposit base with

propositions for general purpose

contributions for children's

protect associates working in-office

increased availability, competitive

spending power and utility

health and hunger causes to

interest rates

respond to immediate needs

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

4

Q1 2020Consolidated Results(MM, except per share)

Revenue

Income from continuing operations

Income from continuing operations per diluted share (EPS)

Core EPS

Quarter Ended March 31,

2020 2019 % Change

$1,382 $1,334 4%

$30 $178 -83%

$0.63 $3.35 -81%

$0.75 $3.79 -80%

Adjusted EBITDA

$194

$423

-54%

Adjusted EBITDA, net

$83

$317

-74%

Pre-Provision, earnings before taxes

$681

$465

46%

Diluted shares outstanding

47.7

53.2

****************************************************************************

********

(Including discontinued operations)

Net income

$30

$149

-80%

Net income per diluted share

$0.63

$2.80

-78%

Direct Operating Expenses were down approximately $90MM quarter over quarter

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

5

Q1 2020LoyaltyOne (MM)

Quarter Ended March 31,

2020

2019

% Change

Revenue

$198

$204

-3%

Operating Expenses

$152

$180

-16%

Operating Income

$46

$24

93%

Interest Expense

$0

$1

nm

Earnings before Taxes

$47

$23

103%

Adjusted EBITDA, net

$58

$55

5%

AIR MILES Issued

1,316

1,258

5%

AIR MILES Redeemed

994

1,089

-9%

Revenue and Adj EBITDA increased 7 and 6 percent respectively, adjusted for

currency translation and the divestiture of Precima

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

6

Q1 2020Card Services - Key Metrics

Quarter Ended March 31,

2020

2019

% Change/

Variance

Credit Sales

$6,099

$6,315

-3%

Average Card Receivables

$18,294

$16,850

9%

Normalized Average Card Receivables 1

$18,553

$18,764

-1%

End of Period Receivables

$17,732

$16,851

5%

Total Gross Yield % 2

25.5%

24.1%

1.4%

Operating Expense % 3

8.2%

9.5%

-1.3%

Principal Loss Rate

7.0%

6.4%

0.6%

Delinquency Rate

6.0%

5.2%

0.8%

Return on Equity

18%

32%

-14%

  1. Normalized card receivables includesheld-for-sale receivables.
  2. Revenue divided by normalized card receivables.
  3. Excludes mark to market onheld-for-sale receivables.

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

7

Q1 2020 Card Services (MM)

Quarter Ended March 31,

2020

2019

% Change

Revenue

$1,184

$1,130

5%

Operating Expenses

Mark to market, other

($16)

$60

nm

Operating Expenses

$401

$445

-10%

Total Operating Expenses

$385

$505

-24%

Provision for Loan Losses

Charge Offs

$320

$269

19%

ALLL Build/(Release)

$336

($17)

nm

Total Provision for Loan Losses

$656

$252

160%

Funding Costs

$110

$106

4%

Earnings before taxes

$32

$267

-88%

Adjusted EBITDA, net

$47

$295

-84%

Quarter End

12/31/2019

CECL Adoption

Addition*

3/31/2020

ALLL Balance

1,171

644

336

2,151

Percentage of 12/31/19 balance

55%

29%

184%

* Includes all end of quarter changes to provision, including COVID-19

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

8

Q1 2020 Liquidity Update

Parent Level

  • Liquidity at 3/31 of $1.1 billion, consisting of cash on hand plus revolver capacity
    • $588 million in cash and cash equivalents, $500 million in unused revolver
  • Reduced the dividend and suspended all share repurchases
  • No refinancing risk until 12/22

Bank Level

  • Banks finished the quarter with $3.9 billion in cash and $2.5 billion in equity
  • Total Risk Based Capital Ratio at 16.7%
  • Funding environment is very accessible
    • CDs and MMDAs-Are being taken daily by our FDIC insured platform
    • Conduits - Recently renewed $2 billion of conduit capacity through July 2021
  • Banks paid a dividend of $75 million to the parent

We do not expect to participate in the CARES Act liquidity programs. Our bank subsidiaries may consider

participating in the TALF program subject to the pricing and terms relative to the open market.

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

9

Financial Measures

In addition to the results presented in accordance with generally accepted accounting principles, or GAAP, the Company may present financial measures that are non-GAAP measures, such as constant currency financial measures, pre-provision earnings before taxes, adjusted EBITDA, adjusted EBITDA margin, adjusted EBITDA, net of funding costs, core earnings and core earnings per diluted share (core EPS). Constant currency excludes the impact of fluctuations in foreign exchange rates. The Company calculates constant currency by converting our current period local currency financial results using the prior period exchange rates. The Company uses adjusted EBITDA and adjusted EBITDA, net as an integral part of internal reporting to measure the performance and operational strength of reportable segments and to evaluate the performance of senior management. Adjusted EBITDA eliminates the uneven effect across all reportable segments of non-cash depreciation of tangible assets and amortization of intangible assets, including certain intangible assets that were recognized in business combinations, and the non-cash effect of stock compensation expense. In addition, adjusted EBITDA eliminates the effect of the gain (loss) on the sale of a business, strategic transaction costs, and restructuring and other charges. Adjusted EBITDA, net is equal to adjusted EBITDA less securitization funding costs and interest expense on deposits. Similarly, core earnings and core EPS eliminate non-cash or non-operating items, including, but not limited to, stock compensation expense, amortization of purchased intangibles, non-cash interest, gain (loss) on the sale of a business strategic transaction costs and restructuring and other charges. The Company believes that these non-GAAP financial measures, viewed in addition to and not in lieu of the Company's reported GAAP results, provide useful information to

investors regarding the Company's performance and overall results of operations.

©2020 ADS Alliance Data Systems, Inc.

Confidential and Proprietary

10

Q & A

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Alliance Data Systems Corporation published this content on 23 April 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 May 2020 08:38:14 UTC