Cembra Money Bank : GRI content index 2023

GRI Content Index 2023

References

• This GRI Content Index 2023 and all other sustainability-related disclosures are available at www.cembra.ch/sustainability
• Annual Report 2023 ("AR 2023" or "AR", including the Sustainability Report 2023) is available at www.cembra.ch/financialreports
• The materiality matrix 2023 is disclosed in AR 2023, p 34

Remarks

• No significant changes were made to the company's most relevant sustainability themes in 2023
• GRI subcategories not reported on in the content index are not considered applicable
• Cembra reports on the material topic "Corporate Governance and compensation framework" in the Annual Report 2023, in the Corporate Governance Report 2023 (p 75-104) and in the Compensation report 2023 (p 105-129)

GRI overview

Material Topic	Description	GRI Standard
Customer orientation	•	Responsible products and	Additional disclosures: Customer orientation (AR 2023 p 41-42)
		services
	•	Customer satisfaction
Quality and integrity of products	•	Product safety	GRI 417 Marketing and Labelling
and services	•	Responsible treatment of
		customers
	•	Access to finance
People and development	•	Recruitment	GRI 401 Employment
	•	Education and development	GRI 404 Training and Education
	•	Work-life balance and health	GRI 405 Diversity and Equal Opportunity
		promotion
	•	Diversity management
	• Corporate culture and values
Environmental stewardship	•	Environmental management	GRI 302 Energy
		of Cembra's operations, incl.	GRI 303 Water and Effluents
	•	energy and emissions	GRI 305 Emissions
	Vehicle financing (product
		offering)

Business integrity	•	Compliance with laws and	GRI 205 Anti-corruption
	•	regulations	GRI 418 Customer Privacy
	Governance and risk
		management practices
	•	Ethical business conduct
	• Privacy and data security

GRI 1: Foundation 2021

GRI	Description	Additional content, references, or reasons for omissions
Indicator
	Statement of use	Cembra has reported in accordance with the GRI Standards for the period 1 January
		to 31 December 2023

GRI 2: General Disclosures 2021

GRI	Description	Additional content, references, or reasons for omissions
Indicator
2-1	Organizational details	a. Cembra Money Bank AG (Cembra)
		b. Public limited company
	a. report its legal name;	For details see AR 2023 p 76-77 (Group structure and shareholders)
	b. report its nature of ownership and legal form;	c. Cembra Money Bank AG
	c. report the location of its headquarters;	Bändliweg 20
	d. report its countries of operation.	CH-8048 Zürich
		d. Cembra has operations in Switzerland only in the reporting period

2-2	Entities included in the organization's sustainability	AR 2023 p 35 (Coverage and boundaries)
	reporting
	a. list all its entities included in its sustainability
	reporting;
	b. if the organization has audited consolidated
	financial statements or financial information filed on
	public record, specify the differences between the
	list of entities included in its financial reporting and
	the list included in its sustainability reporting;
	c. if the organization consists of multiple entities,
	explain the approach used for consolidating the
	information, including:
	i. whether the approach involves adjustments to
	information for minority interests;
	ii. how the approach takes into account mergers,
	acquisitions, and disposal of entities or parts of
	entities;
	iii. whether and how the approach differs across the
	disclosures in this Standard and across material
	topics.
2-3	Reporting period, frequency and contact point	a. 1 January - 31 December, annual
		b. Financial reporting and sustainability reporting are aligned
	a. specify the reporting period for, and the	c. 21 March 2024
	frequency of, its sustainability reporting;	d. Marcus Händel, Head of Investor Relations and Sustainability,
	b. specify the reporting period for its financial	[e-mail]
	reporting and, if it does not align with the period for
	its sustainability reporting, explain the reason for
	this;
	c. report the publication date of the report or
	reported information;

	d. specify the contact point for questions about the
	report or reported information.
2-4	Restatements of information	a. Generally, restatements are explained in AR 2023 p 35 (overall), p 48 (chapter
		people and development) and p 57 (chapter environmental stewardship)
	a. report restatements of information made from
	previous reporting periods and explain:	In the reporting period, no material restatements were made.
	i. the reasons for the restatements;
	ii. the effect of the restatements.
2-5	External assurance	a. See AR 2023 p 35 for the current practice. In 2023, the Board of Directors again
		asked for limited external assurance of the Sustainability Report as part of the
	a. describe its policy and practice for seeking	approval of the Annual Report
	external assurance, including whether and how the	i. Link to assurance statement of KPMG: AR 2023 p 72-74
	highest governance body and senior executives are	ii. See AR 2023, p 35 on "Independent limited assurance"
	involved;	iii. KPMG is Cembra's lead auditor. See AR 2023 Corporate Governance Report
	b. if the organization's sustainability reporting has	chapter "8 Auditors" for disclosure of the relationship
	been externally assured:
	i. provide a link or reference to the external
	assurance report(s) or assurance statement(s);
	ii. describe what has been assured and on what
	basis, including the assurance standards used, the
	level of assurance obtained, and any limitations of
	the
	assurance process;
	iii. describe the relationship between the
	organization and the assurance provider.
2-6	Activities, value chain, and other business	a. Cembra is a leading Swiss provider of financing solutions and services (sector:
	relationships	consumer finance)
	The organization shall:	b.
	a. report the sector(s) in which it is active;	i. AR 2023 p 5 (About Cembra), AR 2023 p 76-77 (Group structure and shareholders,
	b. describe its value chain, including:	AR 2023 p 11 (Product markets) and p18 (Business model and strategy)
		ii. AR 2023 p 5 (About Cembra), AR 2023 p 62-70 (Business integrity)

2-7

i. the organization's activities, products, services,	iii. AR 2023 p 57-61 (Scope 3)
and markets served;
ii. the organization's supply chain;
iii. the entities downstream from the organization
and their activities;	c. n.a.
c. report other relevant business relationships;	d. n.a.
d. describe significant changes in 2-6-a,2-6-b, and 2-
6-c compared to the previous reporting period.
Employees	a. Annex to Sustainability Report 2023 (section 5)
a. report the total number of employees, and a
breakdown of this total by gender and by region;	b.
b. report the total number of:
i. permanent employees, and a breakdown by	i. Annex to Sustainability Report 2023 (section 5)
gender and by region;
ii. temporary employees, and a breakdown by
gender and by region;	ii: About 2.5% of all employees have a temporary contract; see Annex to Sustainability
iii. non-guaranteed hours employees, and a	Report 2023 (section 5); AR 2023 p 49
breakdown by gender and by region;	iii. Less than 1 FTE
iv. full-time employees, and a breakdown by gender
and by region;	iv.
v. part-time employees, and a breakdown by gender	v. Annex to Sustainability Report 2023 (section 5)
and by region;
c. describe the methodologies and assumptions used	c. Employment data is managed in a centralised system by the Human Resources
to compile the data, including whether the numbers	Department.
are reported:	i. Numbers are reported in head count unless otherwise stated
i. in head count, full-time equivalent (FTE), or using	ii. The data reported is valid as of 31.12.2023 including all registered mutations at this
another methodology;	point of time. No assumptions were made
ii. at the end of the reporting period, as an average
across the reporting period, or using another
methodology;
d. report contextual information necessary to	d. Since Cembra operates predominantly in Switzerland indicators are not broken
understand the data reported under 2-7-a and 2-7-b;	down into regions

	e. describe significant fluctuations in the number of	e. Being active in the financial sector, there are no seasonal variations in employee
	employees during the reporting period and between	numbers at Cembra
	reporting periods.
2-8	Workers who are not employees	a.-c. AR 2023 p 49
	a. report the total number of workers who are not
	employees and whose work is controlled by the
	organization and describe:
	i. the most common types of worker and their
	contractual relationship with the
	organization;
	ii. the type of work they perform;
	b. describe the methodologies and assumptions
	used to compile the data, including whether the
	number of workers who are not employees is
	reported:
	i. in head count, full-time equivalent (FTE), or using
	another methodology;
	ii. at the end of the reporting period, as an average
	across the reporting period, or using another
	methodology;
	c. describe significant fluctuations in the number of
	workers who are not employees
	during the reporting period and between reporting
	periods.
2-9	Governance structure and composition	a. AR 2023 p 76-77 (Structure), p 82
	a. describe its governance structure, including	b. Committees of the Board of Directors:
	committees of the highest governance body;	- Audit and Risk Committee,
	b. list the committees of the highest governance	- Compensation and Nomination Committee
	body that are responsible for decisionmaking on and	Committee on Management Level:
		- Sustainability Committee (since 2020). See AR 2023 p 20 and p 33

	overseeing the management of the organization's	c.
	impacts on the economy, environment, and people;	i.-v: AR 2023 p 82 et seq.
	c. describe the composition of the highest	vi-viii: Cembra has no specific bodies responsible for under-represented social groups,
	governance body and its committees by:	competencies relevant to the impacts of the organization, or stakeholder
	i. executive and non-executive members;	representation
	ii. independence ;
	iii. tenure of members on the governance body;
	iv. number of other significant positions and
	commitments held by each member, and the nature
	of the commitments;
	v. gender;
	vi. under-represented social groups;
	vii. competencies relevant to the impacts of the
	organization;
	viii. stakeholder representation.
2-10	Nomination and selection of the highest governance	a. AR 2023, p 90 et seq.
	body	b. AR 2023 p 90 and for more details please see the Organisational regulations as well
		as the Articles of Incorporation (at www.cembra.ch/corporategovernance)
	a. describe the nomination and selection processes
	for the highest governance body and its committees;
	b. describe the criteria used for nominating and
	selecting highest governance body members,
	including whether and how the following are taken
	into consideration:
	i. views of stakeholders (including shareholders);
	ii. diversity;
	iii. independence;
	iv. competencies relevant to the impacts of the
	organization
2-11	Chair of the highest governance body	a. Chair of the highest governance body is not a senior executive. See AR 2023 p. 82
		b. Not applicable

	a. report whether the chair of the highest
	governance body is also a senior executive in the
	organization;
	b. if the chair is also a senior executive, explain their
	function within the organization's management, the
	reasons for this arrangement, and how conflicts of
	interest are prevented and mitigated.
2-12	Role of the highest governance body in overseeing	a. AR 2023 p 33
	the management of impacts	b. AR 2023 p 33
		c. AR 2023 p 33
	a. describe the role of the highest governance body
	and of senior executives in developing, approving,
	and updating the organization's purpose, value or
	mission statements, strategies, policies, and goals
	related to sustainable development;
	b. describe the role of the highest governance body
	in overseeing the organization's due diligence and
	other processes to identify and manage the
	organization's impacts on the economy,
	environment, and people, including:
	i. whether and how the highest governance body
	engages with stakeholders to support these
	processes;
	ii. how the highest governance body considers the
	outcomes of these processes;
	c. describe the role of the highest governance body
	in reviewing the effectiveness of the organization's
	processes as described in 2-12-b, and report the
	frequency of this
	review.
2-13	Delegation of responsibility for managing impacts	a.
		i. AR 2023 p 33
		ii. AR 2023 p 33

	a. describe how the highest governance body	b. AR 2023 p 33
	delegates responsibility for managing the
	organization's impacts on the economy,
	environment, and people, including:
	i. whether it has appointed any senior executives
	with responsibility for the management of impacts;
	ii. whether it has delegated responsibility for the
	management of impacts to other employees;
	b. describe the process and frequency for senior
	executives or other employees to report back to the
	highest governance body on the management of the
	organization's impacts on the economy,
	environment, and people.
2-14	Role of the highest governance body in sustainability	a. AR 2023 p 33
	reporting
		b. N/A
	a. report whether the highest governance body is
	responsible for reviewing and approving the
	reported information, including the organization's
	material topics, and if so, describe the process for
	reviewing and approving the information;
	b. if the highest governance body is not responsible
	for reviewing and approving the reported
	information, including the organization's material
	topics, explain the reason for this.
2-15	Conflicts of interest	a. Code of Conduct p 6; Organisational Regulations
		b.
	a. describe the processes for the highest governance	i.- ii. AR 2023 p 82 et seq. (CV)
	body to ensure that conflicts of interest are	iii. AR 2023 p 78; no controlling shareholder
	prevented and mitigated;	iv. Business Partners Principles of Conduct (www.cembra.ch/sustainability)

	b. report whether conflicts of interest are disclosed
	to stakeholders, including, at a
	minimum, conflicts of interest relating to:
	i. cross-board membership;
	ii. cross-shareholding with suppliers and other
	stakeholders;
	iii. existence of controlling shareholders;
	iv. related parties, their relationships, transactions,
	and outstanding balances.
2-16	Communication of critical concerns	a. Policies and responsibilities for receiving and reporting critical concerns include
		Cembra's grievance mechanisms described in the Code of Conduct, in AR 2023 p 59
	a. describe whether and how critical concerns are	(Whistleblowing process, Grievance procedures) as well as in the intranet. Persons
	communicated to the highest	with complaints are encouraged to submit reports. The Board of Directors receives
	governance body;	quarterly reporting that includes the number of reported and of closed cases. If
	b. report the total number and the nature of critical	reported concerns are justified, results of investigations are documented in a separate
	concerns that were communicated to the highest	case-related report.
	governance body during the reporting period.
		b. For Whistleblowing process: see AR 2023 p 64
2-17	Collective knowledge of the highest governance	a. In November 2023, an update session took place with members of the Board of
	body	Directors on Operational Risk and Resilience (including Cyber Risk, AML and ESG
		trends) which was facilitated by an external advisor.
	a. report measures taken to advance the collective	See also 205-2 d.
	knowledge, skills, and experience of the highest
	governance body on sustainable development
2-18	Evaluation of the performance of the highest	a.-b. Self assessment see AR 2023 p 91
	governance body	c. see AR 2023 p 90 (female board representation)
	a. describe the processes for evaluating the
	performance of the highest governance body in
	overseeing the management of the organization's
	impacts on the economy, environment, and people;
	b. report whether the evaluations are independent
	or not, and the frequency of the evaluations;