December 8, 2020
Gartner IT Infrastructure, Operations & Cloud Strategies Conference: Day 2 Highlights

We are bringing you news and highlights from the Gartner IT Infrastructure, Operations & Cloud Strategies Conference, taking place this week virtually in the Americas and EMEA. Below is a collection of the key announcements, and insights coming out of the conference. You can read the highlights from Day 1 here.

On Day 2 from the conference, we are highlighting the art of crisis culture hacking, how automation drives infrastructure and operations (I&O) success, and the top I&O cost optimization ideas during the ongoing COVID-19 pandemic. Be sure to check this page throughout the day for updates.

Key Announcements

Press releases and stories covering news from Gartner IT Infrastructure, Operations & Cloud Strategies conference are listed below:

  • Gartner Highlights Seven Elements for Creating an Enterprise Cloud Strategy
  • Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2021
  • Gartner Says Infrastructure-Led Innovation Will Drive Enterprise Resilience and Business Growth in a Post-Pandemic World
  • Smarter with Gartner: Gartner Top 6 Trends Impacting Infrastructure & Operations in 2021
Gartner Keynote: Crisis Culture Hacking - How to Keep Your Employees Sane Over the Long Haul

Presented by Katherine Lord, VP Analyst, Gartner

I&O leaders are being asked to rally employees to carry their teams through perhaps the most challenging business conditions they have ever encountered. In this environment, Katherine Lord, VP Analyst at Gartner and Conference Co-Chair, explained how leaders can use crisis culture hacking to keep employees positive and motivated.

Katherine Lord, VP Analyst at Gartner and Conference Co-Chair, encouraged conference attendees to find the points of vulnerability in their organizations and target culture hacks accordingly.

Katherine Lord, VP Analyst at Gartner and Conference Co-Chair, explained how I&O teams are feeling transformation fatigue after the uncertainty yet accelerated changes this year has brought.

According to Gartner, a culture hack is 'ALIVE.'

Key Takeaways
  • 'The state of constant discomfort and accelerating change that COVID-19 has brought is causing transformation fatigue among people.'

  • 'Strike a balance between transformation and change fatigue via culture hacks - small, iterative and impactful ways to reshape employee behaviors and drive large-scale initiatives.'

  • 'A culture hack is ALIVE - actionable, low effort, immediate, visible, emotional.'

  • 'Find out where the organization is vulnerable and exploit that. It might be in how weekly team meetings are run or how infrastructure teams are incentivized.'

  • 'Hack for pride, agency, hope or belonging. During uncertainty, this goes a long way.'

  • 'There is not a lot of capacity now for big, difficult change. Instead lead with clarity, confidence and compassion.'

It's not too late to join the conference!
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Watch this space for more updates throughout the day.

View coverage from Day 1

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Gartner Inc. published this content on 08 December 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 08 December 2020 16:44:01 UTC