RADCOM Ltd. announced that it has partnered with Rakuten Mobile in Japan to deliver closed-loop automation using AI-powered 5G analytics that automatically analyzes the network and takes corrective actions to enhance the customer experience and prevent service degradations, revolutionizing operational workflows and driving towards achieving network autonomy. continued collaboration is part of a strong partnership driving operational and assurance innovation to deliver zero-touch, customer-centric network automation. RADCOM NWDAF will be commercially available to telecom operators worldwide through the Rakuten Symphony Symworld™ marketplace.

The innovative solution addresses the challenges of monitoring complex 5G networks and complies with Releases 16 and 17. It also offers additional use cases, such as RAN optimization. It integrates advanced AI/ML-based analytics and automates telco-specific workflows while providing a range of use cases, from simple and complex tasks to supporting zero-touch autonomous intent-based networking.

Driven by Artificial Intelligence (AI) and Machine Learning (ML), RADCOM's 5G Network Data Analytics Function (RADCOM NWDAF) enables Rakuten Mobile to automatically detect and prevent degradations in the customer experience for multiple use cases such as mitigating signaling storms, proactive O-RAN optimizations, and preemptive network traffic load optimization.