Human resource (HR) managers across global organizations expect to be faced post pandemic with a bifurcated workforce of remote and on-site workers, creating challenges balancing employee needs, organizational goals, policies and culture, according to a survey released today by Oxford Economics, the
The report surveyed HR leaders across 10 countries:
Some 78% of
The report also found that despite employee readiness to learn new skills, few HR leaders are planning to invest in learning programs for reskilling and upskilling over the next 12 months. Outside of
'While HR leaders across the globe ranked maintaining productivity as their biggest challenge, it's critical that we not lose sight of long-term strategies around learning and reskilling, and diversity, equity and inclusion,' SAP SuccessFactors President
More than 80% of
Additional key findings from the report include:
Challenges to Maintain Productivity Could Delay Long-Term Planning in Reskilling
Maintaining productivity given new ways of working is ranked as the biggest challenge for HR leaders. In
Remote collaboration tools will see the most investment, ahead of analytics, technologies to ease the return to work, such as testing and tracing, and learning programs for reskilling.
Additionally, organizations are taking a buy-versus-build mentality, with most hires in the coming months expected to be new to the organization, rather than promoted within.
Remote Work Persists, Creating a Two-Tiered Workforce
Overall, organizations globally agree that remote work will be a talent magnet in the coming years and is viewed by many as a long-term investment. For example, 64% of
However, respondents in
Service and field workers, general staff and customer service workers are also less likely to have the environment or technology to work remotely, compared to functions such as HR, sales, marketing and finance.
'This has been a year of dramatic challenges for organizations around the world, and human resource executives have been at the forefront of navigating their organizations through this unprecedented time,' said SHRM President and CEO
Download 'The Future of Work Arrives Early: How HR Leaders Are Leveraging the Lessons of Disruption' report and the
For more information, visit the HR and People Engagement area of SAP.com and the SAP News Center. Follow SAP on Twitter at @SuccessFactors and @SAPNews.
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