A major, California-based cruise line faced the challenge of reducing cancelations and travel spending - all while improving the overall employee satisfaction.

To help the client navigate a competitive industry and elevate the employee experience, Teleperformance thoroughly focused on running diagnostics based on Lean Six Sigma principles, evaluating key business metrics, and streamlining processes and policies.

Attachments

  • Original Link
  • Original Document
  • Permalink

Disclaimer

Teleperformance SE published this content on 31 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 01 April 2022 18:17:04 UTC.