LiveChat Software S A : Product cards become a new LiveChat Software patent
January 17, 2023 at 05:20 am EST
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17.01.2023
Product cards become a new LiveChat Software patent
The United States Patent and Trademark Office granted a patent to Livechat Software on the LiveChat "enabling sharing of graphic content in the chat window" functionality. It is already the fourth patent granted for the solutions used by LiveChat Software in the LiveChat product.
The patent "method and system for interactive usage of product or service cards implemented in a real-time communication system"is the fourth LiveChat Software project which has patent protection in the US.
The patented system and method allow the sharing of enriched content in the chat window, which is the so-called "product cards". These are graphic content available to the end user directly in the chat window. Thanks to this, LiveChat clients can share visually appealing product recommendations with the clients directly in the chat window. Additionally, the patent extends to specific technical optimizations in the area of storing the data, ensuring the "product cards" work in the best possible way.
"The patent for product cards continues our strategy to seek patent protection for the crucial elements of our system. Consequent successes in the patent processes underline the innovation of our solutions,"said Katarzyna Rogowska, the head of the legal team at LiveChat Software. "The United States is one of the most important patent markets, and securing intellectual property rights within the core business activity of the company on the US market confirms the role of LiveChat as one of the technology leaders in the field of online communication."
The technical author of the invention is Michał Sypko - a developer cooperating with the company.
LiveChat Software SA published this content on 17 January 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 17 January 2023 10:19:05 UTC.
Text SA, formerly known as Livechat Software SA is a Poland-based company engaged in the software industry. The Company is a producer and global provider of software as a service (SaaS) LiveChat, communication software for business. It enables fast and intuitive communication between company's employees and customers visiting corporate Website. The application also tracks customersâ activity on a Website. The Company produces and distributes software for business-to-consumer (B2C) and business-to-business (B2B) communication. Its product portfolio includes three types of LiveChat plans: Solo, dedicated to single user and offering such features as unlimited chats, ticketing system, enhanced security and basic reporting; Team, for numerous teams that additionally includes chat routing and groups creation; and Enterprise, for companies that, additionally to previous ones, provides advanced reporting, work scheduler and unlimited visits on a Website.