TSYS announced it will provide two new, innovative products — TSYS Customer Service Platform and TSYS Digital Engagement Platform— to Synovus Financial Corp. as part of its expanding agreement with the financial institution. Additionally, TSYS announced it has extended its long-term agreement with Synovus to continue providing processing services for its portfolio of consumer and commercial credit card accounts for multiple years. The TSYS Customer Service Platform provides customizable workflows and a case management system enabling Synovus to deliver superior customer service by performing both simple and complex cardholder interactions. The TSYS Digital Engagement Platform provides a wide range of digital experiences across the cardholder life cycle — including activation, account management, access control, payment management, and more.