ZENVIA

Repositioned and ready to grow

Earnings Presentation

4Q-2023

Opening Remarks

Cassio Bobsin Founder & CEO

Funding Gap Addressed, Full Confidence in the New Growth Phase

Type

Extension of

Renegotiation

Renegotiation

short-term

debt

of Movidesk's

of D1's

with banks

earnout

earnout

Amount

BRL 100 MM

BRL 207 MM

BRL 20 MM

Negotiation

Payment terms

Payment terms extended to 60

Payment terms

extended to 36

months, with Zenvia's option to

extended to 36

months, including a 6-

convert ˜BRL100 MM of total debt

months, with a 6-

month grace period

into equity, subject to certain

month grace period

and 30 monthly

conversion periods agreed

and 30 monthly

payments

between the parties

payments

New final maturity

December 2026

December 2028

December 2026

+

Issuance of 8,860,535 Class A common shares (BRL50 million)

-BRL120MM

2.8 years

Reduction in financial liabilities

New average debt term

in 2024

from current 1.6

(including earnouts and bank loans)

3

Key

Financial

Highlights

Shay Chor

CFO

Balanced and profitable revenue mix with margin increase in 2023 paving the way for future growth

Net Revenues [1]

Non-GAAP

(BRL MM)

Adjusted Gross Profit

(BRL MM)

930-970

757

808

-20%

383

+7%

+15

333

+15%

FY 2022

FY 2023

FY 2024

FY 2022

FY 2023

Guidance

Strong Q4 2023 (+24% YoY) growth coupled with rollout of Zenvia Customer Cloud

Non-GAAP

Adjusted Gross Margin

(%)

EBITDA 2023 [2]

47.4

BRL 76.1 MM

42-45

44.0

EBITDA 2024 [2]

BRL 120-140 MM

FY 2022 FY 2023 FY 2024

Guidance

Record EBITDA with +60% YoY

growth driven by gross profit

expansion coupled with strict cost

control

[1]

FY 2022 includes eight months of Movidesk.

5

[2]

Figure is Normalized EBITDA, which excludes non-cash impacts from earn-outs adjustments. Please refer to our Earnings Release for EBITDA reconciliation

Volume recovery in CPaaS and additional expansion in SaaS…

+24.1%

+6.7%

756.7 Chart Title

807.6

Revenues (BRL MM)

174.9

102.9

72.0

Q4 2022

+29.7%

+16.1%

217.0

133.4

83.6

Q4 2023

496.2

+3.3%

512.6

CPaaS

SaaS

260.6

+13.2%

295.0

FY 2022

FY 2023

While SaaS expanded among all customer profiles, CPaaS expanded SMS volumes mainly with wholesalers and large enterprises

Q4 2023 SaaS revenues +11.1% sequentially, mostly with SMBs, which should form the cornerstone of our growth strategy for 2024

6

… creating a balanced and profitable portfolio mix.

Revenue

Non-GAAP

Revenue

Non-GAAP

Mix

Adj Gross Profit Mix

Mix

Adj Gross Profit Mix

Q4 2022

46%

FY 2022 34%

45%

41%

59%

54%

55%

66%

SaaS

CPaaS

Q4 2023

38%

FY 2023 37%

41%

39%

61%

62%

63%

59%

102%

BRL 250MM

12.9k

being 7.1k from SaaS and

in SaaS NRE (Q4 2023) in SaaS ARR (December 2023)

6.3k from CPaaS

Total number of active customers,

7

Seizing opportunities on both segments…

Non-GAAP Adjusted Gross Profit & Margin

SaaS

+0.4%

53.8

54.0

70.0

55.0

120.0%

50.0

60.0

100.0%

45.0

50.0

-10.1pp

80.0%

40.0

40.0

74.6%

35.0

64.5%

60.0%

30.0

30.0

40.0%

20.0

25.0

20.0%

20.0

10.0

0.0%

Q4 2022

Q4 2023

Non-GAAP Gross Profit (BRL MM)

Non-GAAP Gross Margin

Non-GAAP Adjusted Gross Profit & Margin

CPaaS

+40.0%

68.2100.0%

48.7

.8pp

51.2%

+3

47.4%

0.0%

Q4 2022

Q4 2023

Non-GAAP Gross Profit (BRL MM)

Non-GAAP Gross Margin

Higher CPaaS participation in the revenue mix impacts margins

8

… drove gross profit expansion in the year.

Non-GAAP Adjusted Gross Profit & Margin

SaaS

+9.1%

200.0

188.3

172.7

180.0

100.0%

90.0%180.0

160.0

80.0%

140.0

120.0

-2.5pp

160.0

70.0%

100.0

66.3%

60.0%140.0

63.8%

80.0

50.0%

60.0

120.0

40.0

40.0%

20.0

30.0%100.0

FY 2022

FY 2023

Non-GAAP Gross Profit (BRL MM)

Non-GAAP Gross Margin

[1] FY 2022 includes eight months of Movidesk.

Non-GAAP Adjusted Gross Profit & Margin

CPaaS

+21.2%

194.3

70.0%

160.3

32.3%37.9%

10.0%

FY 2022

FY 2023

Non-GAAP Gross Profit (BRL MM)

Non-GAAP Gross Margin

9

Strong G&A decrease as important factor for EBITDA improvement

-24.1%

40.0

-8.8pp

30.3

22.8%

14.0%

20.0

Q4 2022

Q4 2023

General & Administrative Expenses

% Revenues

60.0%

160.0

50.0%

140.0

40.0%

120.0

1000%.

30.

80.0

20.0%

60.0

10.0%

40.0

020.0%.

-12.6%

147.5

128.8

-3.5pp

19.5%

16.0%

FY 2022

FY 2023

General & Administrative Expenses % Revenues

80.0%

70.0%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

0.0%

[1] FY 2022 includes eight months of Movidesk.

10

Attachments

  • Original Link
  • Original Document
  • Permalink

Disclaimer

Zenvia Inc. published this content on 14 May 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 14 May 2024 13:43:16 UTC.