The following discussion should be read in conjunction with the condensed consolidated financial statements and notes thereto. In addition to historical information, this Quarterly Report on Form 10-Q contains forward-looking statements, including statements regarding product plans, future growth, market opportunities, strategic initiatives, industry positioning, customer acquisition, the amount of recurring revenue, revenue growth and the anticipated impact on our business of the COVID-19 pandemic and related public health measures. In addition, when used in this report, the words "will," "expects," "could," "would," "may," "anticipates," "intends," "plans," "believes," "seeks," "targets," "estimates," "looks for," "looks to," "continues" and similar expressions, as well as statements regarding our focus for the future, are generally intended to identify forward-looking statements. Each of the forward-looking statements we make in this report involves risks and uncertainties that could cause actual results to differ materially from these forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, those discussed in the section entitled "Risk Factors" in Part II, Item 1A of this report. You should carefully review the risks described herein and in other documents we file from time to time with theU.S. Securities and Exchange Commission ("SEC"), including our Annual Report on Form 10-K for fiscal 2019. You should not place undue reliance on these forward-looking statements, which speak only as of the date of this Quarterly Report on Form 10-Q. We undertake no obligation to publicly release any revisions to the forward-looking statements or reflect events or circumstances after the date of this document, except as required by law. BUSINESS OVERVIEW Founded in 1982,Adobe Inc. is one of the largest and most diversified software companies in the world. We offer a line of products and services used by creative professionals, marketers, knowledge workers, application developers, enterprises and consumers for creating, managing, delivering, measuring, optimizing and engaging with compelling content and experiences across personal computers, devices and media. We market our products and services directly to enterprise customers through our sales force and certain local field offices. We license our products to end users through app stores and our own website at www.adobe.com. We offer many of our products via a Software-as-a-Service ("SaaS") model or a managed services model (both of which are referred to as hosted or cloud-based) as well as through term subscription and pay-per-use models. We also distribute certain products and services through a network of distributors, value-added resellers ("VARs"), systems integrators ("SIs"), independent software vendors ("ISVs"), retailers, software developers and original equipment manufacturers ("OEMs"). In addition, we license our technology to hardware manufacturers, software developers and service providers for use in their products and solutions. Our products run on personal and server-based computers, as well as on smartphones, tablets and other devices, depending on the product. We have operations in theAmericas ,Europe ,Middle East andAfrica ("EMEA") andAsia-Pacific ("APAC"). Adobe was originally incorporated inCalifornia inOctober 1983 and was reincorporated inDelaware inMay 1997 . Our executive offices and principal facilities are located at345 Park Avenue ,San Jose, California 95110-2704. Our telephone number is 408-536-6000 and our website is www.adobe.com. Investors can obtain copies of ourSEC filings from this site free of charge, as well as from theSEC website at www.sec.gov. The information posted to our website is not incorporated into this Quarterly Report on Form 10-Q. OPERATIONS OVERVIEW For our second quarter of fiscal 2020, we experienced strong demand across our Digital Media offerings consistent with the continued execution of our long-term plans with respect to this segment. In our Digital Experience segment, we continued to experience growth in software-based subscription revenue across our portfolio of offerings. In addition, we began the discontinuation of our transaction-driven Advertising Cloud offerings, which negatively impacted Digital Experience revenue growth during the quarter. Digital Media In our Digital Media segment, we are a market leader with Creative Cloud, our subscription-based offering which provides desktop tools, mobile apps and cloud-based services for designing, creating and publishing rich and immersive content. Creative Cloud delivers value with deep, cross-product integration, frequent product updates and feature enhancements, cloud-enabled services including storage and syncing of files across users' machines, machine learning and artificial intelligence, access to marketplace, social and community-based features with our Adobe Stock and Behance services, app creation capabilities, tools which assist with enterprise deployments and team collaboration, and affordable pricing for cost-sensitive customers. 31 -------------------------------------------------------------------------------- Table of Contents We offer Creative Cloud for individuals, students, teams and enterprises. We expect Creative Cloud will drive sustained long-term revenue growth through a continued expansion of our customer base by acquiring new users as a result of low cost of entry and delivery of additional features and value to Creative Cloud, as well as keeping existing customers current on our latest release. We have also built out a marketplace for Creative Cloud subscribers to enable the delivery and purchase of stock content in our Adobe Stock service. Overall, our strategy with Creative Cloud is designed to enable us to increase our revenue with users, attract more new customers, and grow our recurring and predictable revenue stream that is recognized ratably. We continue to implement strategies that will accelerate awareness, consideration and purchase of subscriptions to our Creative Cloud offerings. These strategies include increasing the value Creative Cloud users receive, such as offering new desktop and mobile applications, as well as targeted promotions and offers that attract past customers and potential users to try out and ultimately subscribe to Creative Cloud. Because of the shift towards Creative Cloud subscriptions and Enterprise Term License Agreements ("ETLAs"), revenue from perpetual licensing of our Creative products has been immaterial to our business. We are also a market leader with our Adobe Document Cloud offerings built around our Adobe Acrobat family of products, including Adobe Acrobat Reader DC, and a set of integrated mobile apps and cloud-based document services, including Adobe Scan and Adobe Sign. Acrobat provides reliable creation and exchange of electronic documents, regardless of platform or application source type. Document Cloud, which we believe enhances the way people manage critical documents at home, in the office and across devices, includes Adobe Acrobat DC and Adobe Sign, and a set of integrated services enabling users to create, review, approve, sign and track documents whether on a desktop or mobile device. Adobe Acrobat DC is offered both through subscription and perpetual licenses. Annualized Recurring Revenue ("ARR") is currently the key performance metric our management uses to assess the health and trajectory of our overall Digital Media segment. ARR should be viewed independently of revenue, deferred revenue, unbilled backlog and remaining performance obligation as ARR is a performance metric and is not intended to be combined with any of these items. We adjust our reported ARR on an annual basis to reflect any material exchange rates changes. Our reported ARR results in the current fiscal year are based on currency rates set at the beginning of the year and held constant throughout the year. We calculate ARR as follows: Annual Value of Creative Cloud Subscriptions and Services Creative ARR + Annual Creative ETLA Contract Value Annual Value of Document Cloud Subscriptions and Services Document Cloud ARR + Annual Document Cloud ETLA Contract Value Creative ARR Digital Media ARR + Document Cloud ARR Creative ARR exiting the second quarter of fiscal 2020 was$7.93 billion , up from$7.25 billion at the end of fiscal 2019. Document Cloud ARR exiting the second quarter of fiscal 2020 was$1.24 billion , up from$1.08 billion at the end of fiscal 2019. Total Digital Media ARR grew to$9.17 billion at the end of the second quarter of fiscal 2020, up from$8.33 billion at the end of fiscal 2019. Our success in driving growth in ARR has positively affected our revenue growth. Creative revenue in the second quarter of fiscal 2020 was$1.87 billion , up from$1.59 billion in the second quarter of fiscal 2019, representing 17% year-over-year growth. Document Cloud revenue in the second quarter of fiscal 2020 was$360 million , up from$296 million in the second quarter of fiscal 2019, representing 22% year-over-year growth and reflecting an increase in demand driven by the shift to remote work as well as our continued efforts to transition Document Cloud to a subscription-based model. Total Digital Media segment revenue grew to$2.23 billion in the second quarter of fiscal 2020, up from$1.89 billion in the second quarter of fiscal 2019, representing 18% year-over-year growth. These increases were driven by strong net new user growth, including those resulting from the current work-from-home environment reflecting expanded digital engagement. 32 -------------------------------------------------------------------------------- Table of Contents Digital Experience We are a market leader in the fast-growing category addressed by our Digital Experience segment. The Adobe Experience Cloud applications, services and platform are designed to manage customer journeys, enable shoppable experiences and deliver intelligence for businesses of any size in any industry. Our differentiation and competitive advantage is strengthened by our ability to use the Adobe Experience Platform to connect our comprehensive set of solutions. Adobe Experience Cloud is focused on delivering solutions for our enterprise customers across the following strategic growth pillars: • Data and insights. Our solutions deliver real-time customer profiles and
intelligence across the customer journey. Our offerings include Adobe
Analytics, Adobe Audience Manager, Adobe Experience Platform, Customer
Journey Analytics and Real-time Customer Data Platform.
• Content and commerce. We offer solutions to help customers manage,
deliver, test, target and optimize content delivery and enable shopping
experiences that scale from mid-market to enterprise businesses. Our
offerings include Adobe Experience Manager, Adobe Target and Magento
Commerce.
• Customer journey management. Our solutions help businesses manage,
personalize and orchestrate campaigns and customer journeys across B2E use cases. Our offerings include Adobe Campaign, Marketo Engage and Journey Orchestration. During the second quarter of fiscal 2020, we began the discontinuation of our transaction-driven Advertising Cloud offerings, allowing us to focus our investment on strategic growth initiatives. We continue to offer our Advertising Cloud software solutions, but they are not expected to be areas of revenue growth. In addition to chief marketing officers, chief revenue officers and digital marketers, users of our Digital Experience solutions include advertisers, campaign managers, publishers, data analysts, content managers, social marketers, marketing executives and information management and technology executives. These customers often are involved in workflows that utilize other Adobe products, such as our Digital Media offerings. By combining the creativity of our Digital Media business with the science of our Digital Experience business, we help our customers to more efficiently and effectively make, manage, measure and monetize their content across every channel with an end-to-end workflow and feedback loop. We utilize a direct sales force to market and license our Digital Experience solutions, as well as an extensive ecosystem of partners, including marketing agencies, systems integrators and independent software vendors that help license and deploy our solutions to their customers. We have made significant investments to broaden the scale and size of all of these routes to market, and our recent financial results reflect the success of these investments. Digital Experience revenue was$826 million in the second quarter of fiscal 2020, up from$784 million in the second quarter of fiscal 2019, representing 5% year-over-year growth. Driving this increase was the increase in subscription revenue, which grew to$707 million in the second quarter of fiscal 2020 from$654 million in the second quarter of fiscal 2019, representing 8% year-over-year growth. We expect the decision to discontinue our transaction-driven Advertising Cloud offerings to continue to negatively impact revenue growth, but to also result in reductions in the related cost of revenue and improved Digital Experience gross margin percentage. COVID-19 UPDATE InMarch 2020 , theWorld Health Organization declared the outbreak of a disease caused by a novel strain of the coronavirus (COVID-19) to be a pandemic. This global pandemic is having widespread, rapidly-evolving and unpredictable impacts on global societies, economies, financial markets and business practices. Federal and state governments have implemented measures in an effort to contain the virus, including physical distancing, travel restrictions, border closures, limitations on public gatherings, work from home, supply chain logistical changes and closure of non-essential businesses. Our focus remains on promoting employee health and safety, serving our customers and ensuring business continuity. InMarch 2020 , we took action to direct our teams to work from home, suspend travel and replace in-person events in 2020, such as Adobe Summit and MAX, with digital events. The broader implications of the pandemic on our results of operations and overall financial performance remain uncertain. The pandemic and its adverse effects have become more prevalent in the locations where we, our customers, suppliers or third-party business partners conduct business and as a result, we are experiencing more pronounced disruptions in our operations. We have experienced and may continue to experience constrained supply or curtailed customer demand that could materially adversely impact our business, results of operations and overall financial performance in future periods. 33 -------------------------------------------------------------------------------- Table of Contents Specifically during the quarter, we have experienced impact from delays in enterprise transactions and consulting services implementations. The economic challenges that enterprise customers in certain verticals experienced, as well as weakness in our commercial segment that targets small- and medium-sized businesses, have also adversely impacted our ability to close sales transactions. In addition, the significant global decline in advertising spending impacted our Advertising Cloud revenue. While our revenue and earnings are relatively predictable as a result of our subscription-based business model, the effect of the pandemic will not be fully reflected in our results of operations and overall financial performance until future periods. See Risk Factors for further discussion of the possible impact of the pandemic on our business. CRITICAL ACCOUNTING POLICIES AND ESTIMATES In preparing our condensed consolidated financial statements in accordance with GAAP and pursuant to the rules and regulations of theSEC , we make assumptions, judgments and estimates that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosures of contingent assets and liabilities. We base our assumptions, judgments and estimates on historical experience and various other factors that we believe to be reasonable under the circumstances. Actual results could differ materially from these estimates under different assumptions or conditions. On a regular basis, we evaluate our assumptions, judgments and estimates. We also discuss our critical accounting policies and estimates with the Audit Committee of the Board of Directors. We believe that the assumptions, judgments and estimates involved in the accounting for revenue recognition, business combinations and income taxes have the greatest potential impact on our condensed consolidated financial statements. These areas are key components of our results of operations and are based on complex rules requiring us to make judgments and estimates and consequently, we consider these to be our critical accounting policies. Historically, our assumptions, judgments and estimates relative to our critical accounting policies have not differed materially from actual results. There have been no significant changes in our critical accounting policies and estimates during the six months endedMay 29, 2020 , as compared to the critical accounting policies and estimates disclosed in Management's Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the year endedNovember 29, 2019 . The pandemic has created and may continue to create significant uncertainty in the macroeconomic environment which, in addition to other unforeseen effects of this pandemic, may adversely impact our results of operations. As a result, most of our estimates and assumptions may require increased judgment and carry a higher degree of variability and volatility. As events continue to evolve and additional information becomes available, our estimates may change materially in future periods.
Recent Accounting Pronouncements
See Note 1 of our notes to condensed consolidated financial statements for information regarding recent accounting pronouncements that are of significance or potential significance to us. RESULTS OF OPERATIONS
Financial Performance Summary
• Total Digital Media ARR of approximately
increased by
2019. The change in our Digital Media ARR is primarily due to new user adoption of our Creative Cloud and Adobe Document Cloud offerings. • Creative revenue during the three months endedMay 29, 2020 of$1.87 billion increased by$278 million , or 17%, compared to the year-ago
period. Document Cloud revenue during the three months ended
of
year-ago period. The increases were primarily due to the increase in
subscription revenue associated with our Creative Cloud and Document
Cloud offerings.
• Digital Experience revenue of
period. The increase was primarily due to the increase in subscription
revenue across our offerings, offset in part by decreases in revenue
associated with our transaction-driven Advertising Cloud offerings which we began to discontinue during the second quarter of fiscal 2020. • Remaining performance obligations of$9.92 billion as ofMay 29, 2020 increased by$93 million , or 1%, from$9.82 billion as ofNovember 29, 2019 primarily due to increases in new contracts and renewals for our Digital Media offerings. • Cost of revenue of$415 million during the three months endedMay 29 ,
2020 increased slightly by
period primarily due to increases in hosting services and data center
costs, offset in large part by decreases in Advertising Cloud media costs.
• Operating expenses of
2020 increased by
primarily due to increases in base compensation and related benefits
costs and stock-based compensation expense associated with headcount
growth, offset in part by decreases in travel-related expenses. • Net income of$1.10 billion during the three months endedMay 29, 2020 increased by$467 million , or 74%, compared to the year-ago period primarily due to increases in revenue and, to a lesser extent, the benefit from income taxes resulting from an intra-entity transfer of certain intellectual property rights. 34
-------------------------------------------------------------------------------- Table of Contents
• Net cash flows from operations of
endedMay 29, 2020 increased by$386 million , or 18%, compared to the year-ago period primarily due to higher net income adjusted for the net effect of non-cash items. Revenue for the Three and Six Months EndedMay 29, 2020 andMay 31, 2019 (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Subscription$ 2,874 $ 2,456 17 %$ 5,699 $ 4,761 20 % Percentage of total revenue 92 % 89 % 92 % 89 % Product 128 153 (16 )% 271 323 (16 )% Percentage of total revenue 4 % 6 % 4 % 6 % Services and support 126 135 (7 )% 249 261 (5 )% Percentage of total revenue 4 % 5 % 4 % 5 % Total revenue$ 3,128 $ 2,744 14 %$ 6,219 $ 5,345 16 % Subscription Revenue by Segment Our subscription revenue is comprised primarily of fees we charge for our subscription and hosted service offerings, and related support, including Creative Cloud and certain of our Adobe Experience Cloud and Document Cloud services. We primarily recognize subscription revenue ratably over the term of our agreements with customers, beginning with commencement of service. Subscription revenue related to certain offerings, where fees are based on a number of transactions or impressions per month and invoicing is aligned to the pattern of performance, customer benefit and consumption, are recognized on a usage basis. We have the following reportable segments: Digital Media, Digital Experience and Publishing. Subscription revenue by reportable segment for the three and six months endedMay 29, 2020 andMay 31, 2019 is as follows: (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Digital Media$ 2,135 $ 1,774 20 %$ 4,193 $ 3,437 22 % Digital Experience 707 654 8 % 1,446 1,266 14 % Publishing 32 28 14 % 60
58 3 %
Total subscription revenue
Our product revenue is comprised primarily of fees related to licenses for on-premise software purchased on a perpetual basis, for a fixed period of time or based on usage for certain of our OEM and royalty agreements. We primarily recognize product revenue at the point in time the software is available to the customer, provided all other revenue recognition criteria are met. Our services and support revenue is comprised of consulting, training and maintenance and support, primarily related to the licensing of our enterprise offerings. Our support revenue also includes technical support and developer support to partners and developer organizations related to our desktop products. We typically sell our consulting contracts on a time-and-materials and fixed fee basis. These revenues are recognized as the services are performed for time and materials contracts and on a relative performance basis for fixed fee contracts. Training revenues are recognized as the services are performed. Our maintenance and support offerings, which entitle customers to receive desktop product upgrades and enhancements or technical support, depending on the offering, are generally recognized ratably over the term of the arrangement as we satisfy the performance obligations to our customers. 35 --------------------------------------------------------------------------------
Table of Contents Segment Information (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Digital Media$ 2,232 $ 1,890 18 %$ 4,401 $ 3,667 20 % Percentage of total revenue 71 % 69 % 71 % 69 % Digital Experience 826 784 5 % 1,684 1,527 10 % Percentage of total revenue 27 % 28 % 27 % 28 % Publishing 70 70 - % 134 151 (11 )% Percentage of total revenue 2 % 3 % 2 % 3 % Total revenue$ 3,128 $ 2,744 14 %$ 6,219 $ 5,345 16 % Digital Media Revenue from Digital Media increased$342 million and$734 million during the three and six months endedMay 29, 2020 , as compared to the three and six months endedMay 31, 2019 driven by increases in revenue associated with our Creative and Document Cloud offerings. During the second quarter of fiscal 2020, demand for our Creative and Document Cloud offerings increased amid the work-from-home environment reflecting expanded digital engagement. Revenue associated with our Creative offerings, which includes our Creative Cloud, perpetually licensed Creative and stock photography offerings, increased during the three and six months endedMay 29, 2020 as compared to the year-ago periods primarily due to increases in net new subscriptions across our Creative Cloud offerings. Adobe Document Cloud revenue, which includes our Acrobat product family and Adobe Sign service, increased during the three and six months endedMay 29, 2020 as compared to the year-ago periods primarily due to increases in Document Cloud subscription revenue driven by strong adoption of our Document Cloud offerings including Adobe Sign. Digital Experience Revenue from Digital Experience increased$42 million and$157 million during the three and six months endedMay 29, 2020 , as compared to the three and six months endedMay 31, 2019 primarily due to increases in subscription revenue across our offering. These subscription revenue increases were offset in part by decreases in revenue associated with our transaction-driven Advertising Cloud offerings which we began to discontinue during the second quarter of fiscal 2020. We expect that discontinuing these offerings will negatively impact Digital Experience revenue growth. Geographical Information (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Americas$ 1,811 $ 1,599 13 %$ 3,608 $ 3,109 16 % Percentage of total revenue 58 % 58 % 58 % 58 % EMEA 825 729 13 % 1,642 1,432 15 % Percentage of total revenue 26 % 27 % 26 % 27 % APAC 492 416 18 % 969 804 21 % Percentage of total revenue 16 % 15 % 16 % 15 % Total revenue$ 3,128 $ 2,744 14 %$ 6,219 $ 5,345 16 % Overall revenue during the three and six months endedMay 29, 2020 increased in all geographic regions as compared to the three and six months endedMay 31, 2019 due to increases in Digital Media and Digital Experience revenue. Within each geographic region, the fluctuations in revenue by reportable segment were attributable to the factors noted in the segment information above. 36 -------------------------------------------------------------------------------- Table of Contents Included in the overall change in revenue for the three and six months endedMay 29, 2020 were impacts associated with foreign currency as shown below. Our currency hedging program is used to mitigate a portion of the foreign currency impact to revenue. (in millions) Three Months Six Months Revenue impact: Increase/(Decrease) Euro$ (17 ) $ (36 ) British Pound (6 )(8 ) Japanese Yen 47 Australian Dollar (10 ) (15 ) Other currencies (8 ) (12 ) Total revenue impact (37 ) (64 ) Hedging impact: Euro 511 Japanese Yen - 1 Total hedging impact 5 12 Total impact$ (32 ) $ (52 ) During the three and six months endedMay 29, 2020 , theU.S. Dollar primarily strengthened against EMEA currencies and the Australian Dollar as compared to the three and six months endedMay 31, 2019 , which decreased revenue inU.S. Dollar equivalents. The foreign currency impact to revenue was offset in part by hedging gains primarily from our EMEA currencies hedging program. Cost of Revenue for the Three and Six Months EndedMay 29, 2020 andMay 31, 2019 (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Subscription$ 317 $ 296 7 %$ 672 $ 585 15 % Percentage of total revenue 10 % 11 % 11 % 11 % Product 9 9 - % 16 21 (24 )% Percentage of total revenue * * * * Services and support 89 102 (13 )% 179 199 (10 )% Percentage of total revenue 3 % 4 % 3 % 4 % Total cost of revenue$ 415 $ 407 2 %$ 867 $ 805 8 %
_________________________________________
(*) Percentage is less than 1%.
Subscription
Cost of subscription revenue consists of third-party royalties and expenses related to operating our network infrastructure, including depreciation expense, data center costs, salaries and related expenses of network operations, implementation, account management and technical support personnel, amortization of certain intangible assets and allocated overhead. We enter into contracts with third parties for hosting services and use of data center facilities. Our data center costs largely consist of the amounts we pay to these third parties for rack space, power and similar items. Cost of subscription revenue also includes media costs related to impressions purchased from third-party ad inventory sources. We discontinued our transaction-driven Advertising Cloud offerings in the second quarter of fiscal 2020, which we expect will result in reductions to media costs. 37 -------------------------------------------------------------------------------- Table of Contents Cost of subscription revenue increased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 due to the following: Components of Components of % Change
2020-2019 % Change 2020-2019
QTD YTD Hosting services and data center costs 7 % 8 % Media costs (6 ) - Royalty costs 2 4 Incentive compensation, cash and stock-based 2 3
Base compensation and related benefits associated with headcount
3 2 Various individually insignificant items (1 ) (2 ) Total change 7 % 15 % Product Cost of product revenue is primarily comprised of third-party royalties, amortization related to purchased intangibles and acquired rights to use technology, excess and obsolete inventory, localization costs and the costs associated with the manufacturing of our products. Services and Support Cost of services and support revenue is primarily comprised of employee-related costs and other costs incurred to provide consulting services, training and product support. Cost of services and support revenue decreased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to decreases in base compensation and related benefits associated with headcount, offset in part by increases in professional and consulting fees. Operating Expenses for the Three and Six Months EndedMay 29, 2020 andMay 31, 2019 (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Research and development$ 532 $ 476 12 %$ 1,064 $ 941 13 % Percentage of total revenue 17 % 17 % 17 % 18 % Sales and marketing 901 849 6 % 1,758 1,630 8 % Percentage of total revenue 29 % 31 % 28 % 31 % General and administrative 224 219 2 % 495 435 14 % Percentage of total revenue 7 % 8 % 8 % 8 % Amortization of intangibles 40 43 (7 )% 82 90 (9 )% Percentage of total revenue 1 % 2 % 1 % 2 % Total operating expenses$ 1,697 $ 1,587 7 %$ 3,399 $ 3,096 10 % 38
-------------------------------------------------------------------------------- Table of Contents Research and Development Research and development expenses consist primarily of salary and benefit expenses for software developers, contracted development efforts, third party fees for hosting services, related facilities costs and expenses associated with computer equipment used in software development. Research and development expenses increased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to the following: Components of Components of % Change 2020-2019 % Change 2020-2019 QTD YTD Incentive compensation, cash and stock-based 8 % 9 % Base compensation and related benefits associated with headcount 4 4 Total change 12 % 13 % We believe that investments in research and development, including the recruiting and hiring of software developers, are critical to remain competitive in the marketplace and are directly related to continued timely development of new and enhanced offerings and solutions. We will continue to focus on long-term opportunities available in our end markets and make significant investments in the development of our subscription and service offerings, applications and tools. Sales and Marketing Sales and marketing expenses consist primarily of salary and benefit expenses, amortization of contract acquisitions costs, including sales commissions, travel expenses and related facilities costs for our sales, marketing, order management and global supply chain management personnel. Sales and marketing expenses also include the costs of programs aimed at increasing revenue, such as advertising, trade shows, public relations and other market development programs. Sales and marketing expenses increased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to the following: Components of
Components of
% Change
2020-2019 % Change 2020-2019
QTD YTD
Marketing spend related to campaigns, events and overall marketing efforts
5 % 5 % Incentive compensation, cash-based 2 2 Base compensation and related benefits associated with headcount 1 1 Transaction fees 2 2 Travel (4 ) (2 ) Total change 6 % 8 % General and Administrative General and administrative expenses consist primarily of compensation and benefit expenses, travel expenses and related facilities costs for our finance, facilities, human resources, legal, information services and executive personnel. General and administrative expenses also include outside legal and accounting fees, provision for bad debts, expenses associated with computer equipment and software used in the administration of the business, charitable contributions and various forms of insurance. 39 -------------------------------------------------------------------------------- Table of Contents General and administrative expenses increased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to the following: Components of Components of % Change % Change 2020-2019 2020-2019 QTD YTD Bad debt expense 7 % 3 % Incentive compensation, cash and stock-based 3 3
Base compensation and related benefits associated with headcount
1 2 Charges related to cancellation of corporate events (3 ) 7 Travel (2 ) (1 ) Maintenance and repairs (2 ) (2 ) Various individually insignificant items (2 ) 2 Total change 2 % 14 % Bad debt expense increased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to changes in the macroeconomic environment, including increased credit-related risk and volatility in market conditions. During the six months endedMay 29, 2020 , we recorded charges related to the cancellation of corporate events including Adobe Summit due to concerns over the global pandemic. Certain of these charges were recovered during the three months endedMay 29, 2020 . Amortization of Intangibles Amortization expenses decreased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to certain acquired intangible assets becoming fully amortized during the current period. Non-Operating Income (Expense), Net for the Three and Six Months EndedMay 29, 2020 andMay 31, 2019 (dollars in millions) Three Months Six Months 2020 2019 % Change 2020 2019 % Change Interest expense$ (28 ) $ (40 ) (30 )%$ (61 ) $ (81 ) (25 )% Percentage of total revenue (1 )% (1 )% (1 )% (2 )% Investment gains (losses), net - (1 ) ** (3 ) 43 ** Percentage of total revenue * * * 1 % Other income (expense), net 12 2 ** 30 7 ** Percentage of total revenue * * * * Total non-operating income (expense), net$ (16 ) $ (39 ) **$ (34 ) $ (31 ) **
_________________________________________
(*) Percentage is less than 1%.
(**) Percentage is not meaningful.
Interest Expense Interest expense represents interest associated with our debt instruments. Interest on our Notes is payable semi-annually, in arrears, onFebruary 1 andAugust 1 . Interest on our Term Loan, which was terminated in the first quarter of fiscal 2020, was payable periodically at the end of each interest period. Floating interest payments on the interest rate swaps, which matured in the first quarter of fiscal 2020, was paid monthly and the fixed-rate interest receivable on the swaps was received semi-annually concurrent with the Notes interest payments. Interest expense decreased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to lower average interest rates on our debt instruments. See Note 15 of our notes to condensed consolidated financial statements for further details regarding our debt instruments. 40 -------------------------------------------------------------------------------- Table of Contents Investment Gains (Losses), Net Investment gains (losses), net consists principally of unrealized holding gains and losses associated with our deferred compensation plan assets which are classified as trading securities, and gains and losses associated with our direct and indirect investments in privately held companies. Investment gains decreased during the six months endedMay 29, 2020 as compared to the six months endedMay 31, 2019 primarily due to the gain recognized upon our acquisition of the remaining interest in Allegorithmic inJanuary 2019 . Other Income (Expense), Net Other income (expense), net consists primarily of interest earned on cash, cash equivalents and short-term fixed income investments. Other income (expense), net also includes realized gains and losses on fixed income investments and foreign exchange gains and losses. Other income (expense), net increased during the three and six months endedMay 29, 2020 as compared to the three and six months endedMay 31, 2019 primarily due to our change in methodology of accounting for foreign currency cash flow hedges. Effective in the third quarter of fiscal 2019, expenses associated with the option premiums, which were previously recorded in other income (expense), net, are recorded in accumulated other comprehensive income. Provision for (Benefit from) Income Taxes for the Three and Six Months EndedMay 29, 2020 andMay 31, 2019 (dollars in millions) Three Months
Six Months
2020 2019 % Change 2020 2019 % Change Provision for (benefit from) income taxes$ (100 ) $ 78 **$ (136 ) $ 106 ** Percentage of total revenue (3 )% 3 % (2 )% 2 % Effective tax rate (10 )% 11 % (7 )% 8 %
_________________________________________
(**) Percentage is not meaningful.
Our effective tax rates decreased by approximately 21 percentage points and 15 percentage points for the three and six months endedMay 29, 2020 , respectively, as compared to the three and six months endedMay 31, 2019 . The lower effective tax rates were primarily due to a one-time tax benefit resulting from an intra-entity transfer of certain intellectual property rights ("IP rights"). Our effective tax rates for the three and six months endedMay 29, 2020 were lower than theU.S federal statutory tax rate of 21% primarily due to the intra-entity transfer of IP rights, a favorable geographic mix of earnings and tax benefits related to stock-based compensation. InApril 2020 , we completed an intra-entity transfer of certain IP rights in order to better align the ownership of these rights with how our business operates. The transfer did not result in a taxable gain; however, our foreign subsidiary recognized a deferred tax asset for the book and tax basis difference of the transferred IP rights. As a result of this transaction, we recorded a deferred tax asset, net of valuation allowance, and related tax benefit of$224 million based on the fair value of the transferred IP rights. The tax-deductible amortization related to the transferred IP rights will be recognized over the period of economic benefit. Certain international provisions of theU.S. Tax Act, such as a tax on global intangible low-tax income, a base erosion and anti-abuse tax and a special tax deduction for foreign-derived intangible income, took effect in fiscal 2019.The U.S. Treasury Department has issued proposed regulations that could impact the calculation of taxes related to these provisions. While the Company continues to evaluate the impact, such regulations have not been finalized and are subject to change. We account for finalized regulations in the period of enactment. We recognize deferred tax assets to the extent that we believe these assets are more likely than not to be realized. In making such a determination, we considered all available positive and negative evidence, including our past operating results, forecasted earnings, future taxable income and prudent and feasible tax planning strategies. On the basis of this evaluation, we continue to maintain a valuation allowance to reduce our deferred tax assets to the amount realizable. The total valuation allowance was$280 million as ofMay 29, 2020 and is primarily attributable to certain state and foreign credits. We are aUnited States -based multinational company subject to tax in multipleU.S. and foreign tax jurisdictions. A significant portion of our foreign earnings for the current fiscal year were earned by our Irish subsidiaries. The currentU.S. tax law provides an exemption from federal income taxes for distributions from foreign subsidiaries made afterDecember 31, 2017 , including certain earnings that were not subject to the one-time transition or global intangible low-tax income tax. As we repatriate the undistributed foreign earnings for use in theU.S. , the distributions will generally not be subject to furtherU.S. federal tax. 41 -------------------------------------------------------------------------------- Table of Contents During the remainder of fiscal 2020, we anticipate making an additional change to our international trading structure, which is also aimed to better align our ownership of certain IP rights with how our business operates. Under the current rules, this change, if completed, will result in the recording of an additional discrete tax benefit in the fiscal 2020 effective income tax rate related to the transferred IP rights, which is deductible in future periods. The net impact of such change is uncertain but is anticipated to adversely affect our effective income tax rate and cash flows in years beyond fiscal 2020. However, we expect cash paid for income taxes will be at a lower effective rate than our effective income tax rate for the provision for income taxes due to the future deductions on the transferred IP rights. Accounting for Uncertainty in Income Taxes The gross liabilities for unrecognized tax benefits excluding interest and penalties were$175 million and$198 million as ofMay 29, 2020 andMay 31, 2019 , respectively. If the total unrecognized tax benefits atMay 29, 2020 andMay 31, 2019 were recognized in the future,$114 million and$136 million would decrease the respective effective tax rates. The combined amount of accrued interest and penalties related to tax positions taken on our tax returns were approximately$24 million and$26 million for the six months endedMay 29, 2020 andMay 31, 2019 , respectively. These amounts were included in long-term income taxes payable in their respective years. The timing of the resolution of income tax examinations is highly uncertain as are the amounts and timing of tax payments that are part of any audit settlement process. These events could cause large fluctuations in the balance sheet classification of our tax assets and liabilities. We believe that within the next 12 months, it is reasonably possible that either certain audits will conclude or statutes of limitations on certain income tax examination periods will expire, or both. Given the uncertainties described above, we can only determine a range of estimated potential decreases in underlying unrecognized tax benefits ranging from$0 to approximately$20 million over the next 12 months. In addition, in countries where we conduct business and in jurisdictions in which we are subject to tax, including those covered by governing bodies that enact tax laws applicable to us, such as theEuropean Commission of theEuropean Union , we are subject to potential changes in relevant tax, accounting and other laws, regulations and interpretations, including changes to tax laws applicable to corporate multinationals such as Adobe. These countries, other governmental bodies and intergovernmental economic organizations such as theOrganization for Economic Cooperation and Development , have or could make unprecedented assertions about how taxation is determined in their jurisdictions that are contrary to the way in which we have interpreted and historically applied the rules and regulations described above in such jurisdictions. In the current global tax policy environment, any changes in laws, regulations and interpretations related to these assertions could adversely affect our effective tax rates or result in other costs to us which could adversely affect our operations and financial results. Moreover, we are subject to the continual examination of our income tax returns by theIRS and other domestic and foreign tax authorities. These tax examinations are expected to focus on our intercompany transfer pricing practices as well as other matters. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for adjustments that may result from these examinations. We cannot provide assurance that the final determination of any of these examinations will not have an adverse effect on our operating results and financial position. LIQUIDITY AND CAPITAL RESOURCES
This data should be read in conjunction with our condensed consolidated statements of cash flows.
As of (in millions) May 29, 2020 November 29, 2019 Cash and cash equivalents$ 3,044 $ 2,650 Short-term investments$ 1,307 $ 1,527 Working capital$ 1,485 $ (1,696 ) Stockholders' equity$ 10,881 $ 10,530 Working Capital Working capital was$1.49 billion of a surplus as ofMay 29, 2020 and$1.70 billion of a deficit as ofNovember 29, 2019 . During the first quarter of fiscal 2020, we refinanced our$2.25 billion term loan dueApril 30, 2020 ("Term Loan") and$900 million 4.75% senior notes dueFebruary 1, 2020 ("2020 Notes"). See the section titled "Cash Flows from Financing Activities" below. 42 -------------------------------------------------------------------------------- Table of Contents
A summary of our cash flows is as follows:
Six Months
Ended
(in millions) May 29, 2020 May 31, 2019 Net cash provided by operating activities$ 2,509 $ 2,123 Net cash provided by (used for) investing activities 32 (122 ) Net cash used for financing activities (2,134 )
(1,556 ) Effect of foreign currency exchange rates on cash and cash equivalents
(13 ) (5 ) Net increase in cash and cash equivalents $ 394
$ 440
Our primary source of cash is receipts from revenue and, to a lesser extent, proceeds from participation in the employee stock purchase plan. The primary uses of cash are our stock repurchase program as described below, payroll-related expenses, general operating expenses including marketing, travel and office rent, and cost of revenue. Other uses of cash include business acquisitions, purchases of property and equipment and payments for taxes related to net share settlement of equity awards. Cash Flows from Operating Activities Net cash provided by operating activities of$2.51 billion for the six months endedMay 29, 2020 was primarily comprised of net income adjusted for the net effect of non-cash items. The primary working capital sources of cash were net income together with decreases in trade receivables, which were offset in part by increases in prepaid expenses and other assets. Decreases in trade receivables were largely attributable to strong collections during the first quarter of fiscal 2020. The primary working capital use of cash was due to increases in prepaid expenses and other assets driven by sales commissions paid and capitalized, increases in prepaid expenses due to the timing of billings and payments associated with certain vendors, and increases in prepaid payroll related to employee benefits. Cash Flows from Investing Activities Net cash provided by investing activities of$32 million for the six months endedMay 29, 2020 was primarily comprised of proceeds from sales and maturities of short-term investments, net of purchases. These cash inflows were largely offset by ongoing capital expenditures. Cash Flows from Financing Activities Net cash used for financing activities was$2.13 billion for the six months endedMay 29, 2020 . InFebruary 2020 , we issued$500 million of 1.70% senior notes dueFebruary 1, 2023 ("2023 Notes"),$500 million of 1.90% senior notes dueFebruary 1, 2025 ("1.90% 2025 Notes"),$850 million of 2.15% senior notes dueFebruary 1, 2027 ("2027 Notes") and$1.30 billion of 2.30% senior notes dueFebruary 1, 2030 ("2030 Notes"). We used the proceeds to repay the Term Loan and 2020 Notes concurrently. See Note 15 of our notes to condensed consolidated financial statements for information regarding our debt refinancing. Other financing activities during the six months endedMay 29, 2020 include payments for our treasury stock repurchases and taxes paid related to the net share settlement of equity awards. See the section titled "Stock Repurchase Program" below. We expect to continue our investing activities, including short-term and long-term investments, facilities expansion and purchases of computer systems for research and development, sales and marketing, product support and administrative staff. Furthermore, cash reserves may be used to repurchase stock under our stock repurchase program and to strategically acquire companies, products or technologies that are complementary to our business. Other Liquidity and Capital Resources Considerations Our existing cash, cash equivalents and investment balances may fluctuate during fiscal 2020 due to changes in our planned cash outlay, including changes in incremental costs such as direct costs and integration costs related to our acquisitions. Cash from operations could also be affected by various risks and uncertainties, including, but not limited to, the effects of the pandemic and other risks detailed in Part II, Item 1A titled "Risk Factors". While the pandemic has not materially impacted our liquidity and capital resources to date, it has led to increased disruption and volatility in capital markets and credit markets which could adversely affect our liquidity and capital resources in the future. However, based on our current business plan and revenue prospects, we believe that our existing cash, cash equivalents and investment balances, our anticipated cash flows from operations and our available credit facility will be sufficient to meet our working capital and operating resource expenditure requirements for the next twelve months. 43 -------------------------------------------------------------------------------- Table of Contents We have a$1 billion senior unsecured revolving credit agreement ("Revolving Credit Agreement") with a syndicate of lenders, providing for loans to us and certain of our subsidiaries throughOctober 17, 2023 . As ofMay 29, 2020 , there were no outstanding borrowings under this Credit Agreement and the entire$1 billion credit line remains available for borrowing. As ofMay 29, 2020 , we have$4.15 billion senior notes outstanding, consisting of the 2023 Notes, 1.90% 2025 Notes, 2027 Notes, 2030 Notes, and the$1 billion of 3.25% senior notes dueFebruary 1, 2025 ("3.25% 2025 Notes," and together with the aforementioned notes, "Notes"). The Notes rank equally with our other unsecured and unsubordinated indebtedness. Our short-term investment portfolio is primarily invested in corporate debt securities, asset-backed securities and municipal securities. We use professional investment management firms to manage a large portion of our invested cash. Stock Repurchase Program To facilitate our stock repurchase program, designed to return value to our stockholders and minimize dilution from stock issuances, we may repurchase shares in the open market or enter into structured repurchase agreements with third parties. InMay 2018 , our Board of Directors granted us an authority to repurchase up to$8 billion in common stock through the end of fiscal 2021. During the six months endedMay 29, 2020 andMay 31, 2019 , we entered into several structured stock repurchase agreements with large financial institutions, whereupon we provided them with prepayments totaling$1.7 billion and$1.25 billion , respectively. We enter into these agreements in order to take advantage of repurchasing shares at a guaranteed discount to the Volume Weighted Average Price ("VWAP") of our common stock over a specified period of time. We only enter into such transactions when the discount that we receive is higher than the expected foregone return on our cash prepayments to the financial institutions. There were no explicit commissions or fees on these structured repurchases. Under the terms of the agreements, there is no requirement for the financial institutions to return any portion of the prepayment to us. The financial institutions agree to deliver shares to us at monthly intervals during the contract term. The parameters used to calculate the number of shares deliverable are: the total notional amount of the contract, the number of trading days in the contract, the number of trading days in the interval and the average VWAP of our stock during the interval less the agreed upon discount. During the six months endedMay 29, 2020 , we repurchased approximately 5.0 million shares at an average price of$332.31 through structured repurchase agreements entered into during fiscal 2019 and the six months endedMay 29, 2020 . During the six months endedMay 31, 2019 , we repurchased approximately 4.5 million shares at an average price of$254.19 through structured repurchase agreements entered into during fiscal 2018 and the six months endedMay 31, 2019 . For the six months endedMay 29, 2020 , the prepayments were classified as treasury stock on our condensed consolidated balance sheets at the payment date, though only shares physically delivered to us byMay 29, 2020 were excluded from the computation of earnings per share. As ofMay 29, 2020 ,$284 million of prepayment remained under this agreement. Subsequent toMay 29, 2020 , as part of theMay 2018 stock repurchase authority, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of$500 million . Upon completion of the$500 million stock repurchase agreement,$2.9 billion remains under ourMay 2018 authority. Off-Balance Sheet Arrangements and Aggregate Contractual Obligations Our principal commitments as ofMay 29, 2020 consist of our Notes and obligations under operating leases, royalty agreements and various service agreements. Except as discussed below, there have been no other material changes in those obligations during the six months ended May 29, 2020. See Notes 14 , 15 and 16 of our notes to condensed consolidated financial statements for more detailed information regarding our contractual commitment s. Contractual Obligations InFebruary 2020 , we issued the 2023 Notes, 1.90% 2025 Notes, 2027 Notes, and 2030 Notes. Concurrently, we settled our outstanding Term Loan and the 2020 Notes. The following table updates our Notes obligations as ofMay 29, 2020 : (in millions) Payment Due by Period Less than More than Total 1 year 1-3 years 3-5
years 5 years
Notes, including interest
44 -------------------------------------------------------------------------------- Table of Contents As ofMay 29, 2020 , the carrying value of our Notes was$4.11 billion . Interest is payable semi-annually, in arrears onFebruary 1 andAugust 1 . AtMay 29, 2020 , our maximum commitment for interest payments was$662 million for the remaining duration of our outstanding Notes. Covenants Our Revolving Credit Agreement contains a financial covenant requiring us not to exceed a maximum leverage ratio. As ofMay 29, 2020 , we were in compliance with this covenant. We believe this covenant will not impact our credit or cash in the coming fiscal year or restrict our ability to execute our business plan. Our Notes do not contain any financial covenants. Under the terms of our Revolving Credit Agreement, we are not prohibited from paying cash dividends unless payment would trigger an event of default or if one currently exists. We do not anticipate paying any cash dividends in the foreseeable future. Transition Taxes Liability Our transition tax liability which was accrued as a result of theU.S. Tax Act was approximately$390 million as ofMay 29, 2020 and is payable in installments through fiscal 2026. TheU.S. Tax Act provides an exemption from federal income taxes for distributions from foreign subsidiaries made afterDecember 31, 2017 , including certain earnings that were not subject to the one-time transition or global intangible low-tax income tax. As we repatriate the undistributed foreign earnings for use in theU.S. , the distributions will generally not be subject to furtherU.S. federal tax. Accounting for Uncertainty in Income Taxes See Results of Operations, Provision for (Benefit from) Income Taxes above for our discussion on accounting for uncertainty in income taxes. Royalties We have certain royalty commitments associated with the licensing of certain offerings. Royalty expense is generally based on a dollar amount per unit sold or a percentage of the underlying revenue. Indemnifications In the normal course of business, we provide indemnifications of varying scope to customers and channel partners against claims of intellectual property infringement made by third parties arising from the use of our products and from time to time, we are subject to claims by our customers under these indemnification provisions. Historically, costs related to these indemnification provisions have not been material and we are unable to estimate the maximum potential impact of these indemnification provisions on our future results of operations. To the extent permitted underDelaware law, we have agreements whereby we indemnify our directors and officers for certain events or occurrences while the director or officer is or was serving at our request in such capacity. The indemnification period covers all pertinent events and occurrences during the director's or officer's lifetime. The maximum potential amount of future payments we could be required to make under these indemnification agreements is unlimited; however, we have director and officer insurance coverage that limits our exposure and enables us to recover a portion of any future amounts paid.
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