Kurt Stache, American Airlines Senior Vice President of Customer Experience, provides an update on how the airline is addressing coronavirus (COVID-19). In this video, Kurt explains the company's new relaxed seating policy and reduced food and beverage service to help customers and team members practice social distancing. He also explains additional Admirals Club closures and service changes. Lastly, he details the temporary suspension of checked pets (in-cabin pets and emotional support animals are still allowed).

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American Airlines Group Inc. published this content on 25 March 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 25 March 2020 23:52:03 UTC