Cautionary Statement Regarding Forward-Looking Information



This Annual Report on Form 10-K and other publicly available documents may
include, and officers and representatives of AIG may from time to time make and
discuss, projections, goals, assumptions and statements that may constitute
"forward-looking statements" within the meaning of the Private Securities
Litigation Reform Act of 1995. These projections, goals, assumptions and
statements are not historical facts but instead represent only a belief
regarding future events, many of which, by their nature, are inherently
uncertain and outside AIG's control. These projections, goals, assumptions and
statements include statements preceded by, followed by or including words such
as "will," "believe," "anticipate," "expect," "intend," "plan," "focused on
achieving," "view," "target," "goal" or "estimate." These projections, goals,
assumptions and statements may relate to future actions, prospective services or
products, future performance or results of current and anticipated services or
products, sales efforts, expenses, the outcome of contingencies such as legal
proceedings, anticipated organizational, business or regulatory changes,
anticipated sales, monetization and/or acquisitions of businesses or assets, or
successful integration of acquired businesses, management succession and
retention plans, exposure to risk, trends in operations and financial results.

It is possible that AIG's actual results and financial condition will differ,
possibly materially, from the results and financial condition indicated in these
projections, goals, assumptions and statements. Factors that could cause AIG's
actual results to differ, possibly materially, from those in the specific
projections, goals, assumptions and statements include:

?changes in market and industry ?disruptions in the availability of AIG's conditions;

                            electronic data systems or those of 

third


?the occurrence of catastrophic        parties;
events, both natural and man-made, and ?the effectiveness of strategies to
the effects of climate change;         recruit and retain key personnel and to
?AIG's ability to effectively execute  implement effective succession plans;
on AIG 200 operational programs        ?the requirements, which may change from
designed to achieve underwriting       time to time, of the global regulatory
excellence, modernization of AIG's     framework to which AIG is subject;
operating infrastructure, enhanced     ?significant legal, regulatory or
user and customer experiences and      governmental proceedings;
unification of AIG;                    ?concentrations in AIG's investment

?AIG's ability to consummate the sale portfolios; of its controlling interest in ?changes to the valuation of AIG's Fortitude Holdings and AIG's ability investments; to successfully manage Legacy ?AIG's ability to successfully dispose Portfolios;

                            of, monetize and/or acquire businesses or
?changes in judgments concerning       assets or successfully integrate acquired
potential cost saving opportunities;   businesses;
?actions by credit rating agencies;    ?changes in judgments concerning the
?changes in judgments concerning       recognition of deferred tax assets and
insurance underwriting and insurance   goodwill impairment; and
liabilities;                           ?such other factors discussed in:

?the impact of potential information -Part I, Item 1A. Risk Factors of this technology, cybersecurity or data Annual Report; and security breaches, including as a -this Part II, Item 7. Management's result of cyber-attacks or security Discussion and Analysis of Financial vulnerabilities;

                       Condition and Results of Operations
                                       (MD&A) of this Annual Report.


We are not under any obligation (and expressly disclaim any obligation) to
update or alter any projections, goals, assumptions or other statements, whether
written or oral, that may be made from time to time, whether as a result of new
information, future events or otherwise.

                                                         AIG | 2019 Form 10-K 41


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                                                        ITEM 7 | Index to Item 7



INDEX TO ITEM 7
                                                                        Page
  Use of Non-GAAP Measures                                              43
  Critical Accounting Estimates                                         45
  Executive Summary                                                     60
  Overview                                                              60
  Financial Performance Summary                                         61
  AIG's Outlook - Industry and Economic Factors                         64
  Consolidated Results of Operations                                    67
  Business Segment Operations                                           73
  General Insurance                                                     74
  Life and Retirement                                                   86
  Other Operations                                                     104
  Legacy Portfolio                                                     106
  Investments                                                          109
  Overview                                                             109
  Investment Highlights in 2019                                        109
  Investment Strategies                                                109
  Credit Ratings                                                       111
  Impairments                                                          118
  Insurance Reserves                                                   122
  Loss Reserves                                                        122
  Life and Annuity Reserves and DAC                                    125
  Liquidity and Capital Resources                                      134
  Overview                                                             134
  Analysis of Sources and Uses of Cash                                 136
  Liquidity and Capital Resources of AIG Parent and Subsidiaries       137
  Credit Facilities                                                    139
  Contractual Obligations                                              140
  Off-Balance Sheet Arrangements and Commercial Commitments            141
  Debt                                                                 142
  Credit Ratings                                                       144
  Financial Strength Ratings                                           144
  Regulation and Supervision                                           145
  Dividends                                                            145
  Repurchases of AIG Common Stock                                      145
  Dividend Restrictions                                                145
  Enterprise Risk Management                                           146
  Overview                                                             146
  Risk Governance Structure                                            146
  Risk Appetite, Limits, Identification, and Measurement               147
  Credit Risk Management                                               149
  Market Risk Management                                               150
  Liquidity Risk Management                                            155
  Operational Risk Management                                          156
  Insurance Risk  s                                                    158
  Other Business Risks                                                 166
  Glossary                                                             167
  Acronyms                                                             170

Throughout the MD&A, we use certain terms and abbreviations, which are summarized in the Glossary and Acronyms.

We have incorporated into this discussion a number of cross-references to additional information included throughout this Annual Report to assist readers seeking additional information related to a particular subject.

42 AIG | 2019 Form 10-K

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                                               ITEM 7 | Use of Non-GAAP Measures





Use of Non-GAAP Measures

In Item 1. Business, Item 6. Selected Financial Data and throughout this MD&A,
we present our financial condition and results of operations in the way we
believe will be most meaningful and representative of our business results. Some
of the measurements we use are "non-GAAP financial measures" under Securities
and Exchange Commission rules and regulations. GAAP is the acronym for
"generally accepted accounting principles" in the United States. The non-GAAP
financial measures we present may not be comparable to similarly-named measures
reported by other companies.

Book value per common share, excluding accumulated other comprehensive income
(AOCI) and Book value per common share, excluding AOCI and deferred tax assets
(DTA) (Adjusted book value per common share) are used to show the amount of our
net worth on a per-common share basis. We believe these measures are useful to
investors because they eliminate items that can fluctuate significantly from
period to period, including changes in fair value of our available for sale
securities portfolio, foreign currency translation adjustments and U.S. tax
attribute deferred tax assets. These measures also eliminate the asymmetrical
impact resulting from changes in fair value of our available for sale securities
portfolio wherein there is largely no offsetting impact for certain related
insurance liabilities. We exclude deferred tax assets representing U.S. tax
attributes related to net operating loss carryforwards and foreign tax credits
as they have not yet been utilized. Amounts for interim periods are estimates
based on projections of full-year attribute utilization. As net operating loss
carryforwards and foreign tax credits are utilized, the portion of the DTA
utilized is included in these book value per common share metrics. Book value
per common share, excluding AOCI, is derived by dividing total AIG common
shareholders' equity, excluding AOCI, by total common shares outstanding.
Adjusted book value per common share is derived by dividing total AIG common
shareholders' equity, excluding AOCI and DTA (Adjusted Common Shareholders'
Equity), by total common shares outstanding. The reconciliation to book value
per common share, the most comparable GAAP measure, is presented in Item 6.
Selected Financial Data.

Return on common equity - Adjusted after-tax income excluding AOCI and DTA
(Adjusted return on common equity) is used to show the rate of return on common
shareholders' equity. We believe this measure is useful to investors because it
eliminates items that can fluctuate significantly from period to period,
including changes in fair value of our available for sale securities portfolio,
foreign currency translation adjustments and U.S. tax attribute deferred tax
assets. This measure also eliminates the asymmetrical impact resulting from
changes in fair value of our available for sale securities portfolio wherein
there is largely no offsetting impact for certain related insurance liabilities.
We exclude deferred tax assets representing U.S. tax attributes related to net
operating loss carryforwards and foreign tax credits as they have not yet been
utilized. Amounts for interim periods are estimates based on projections of
full-year attribute utilization. As net operating loss carryforwards and foreign
tax credits are utilized, the portion of the DTA utilized is included in
Adjusted return on common equity. Adjusted return on common equity is derived by
dividing actual or annualized adjusted after-tax income attributable to AIG
common shareholders by average Adjusted Common Shareholders' Equity. The
reconciliation to return on common equity, the most comparable GAAP measure, is
presented in Item 6. Selected Financial Data.

Adjusted after-tax income attributable to AIG common shareholders is derived by
excluding the tax effected adjusted pre-tax income (APTI) adjustments described
below, dividends on preferred stock, and the following tax items from net income
attributable to AIG:

?deferred income tax valuation allowance releases and charges;

?changes in uncertain tax positions and other tax items related to legacy matters having no relevance to our current businesses or operating performance; and

?net tax charge related to the enactment of the Tax Cuts and Jobs Act (Tax Act);

and by excluding the net realized capital gains (losses) from noncontrolling interests.



We use the following operating performance measures because we believe they
enhance the understanding of the underlying profitability of continuing
operations and trends of our business segments. We believe they also allow for
more meaningful comparisons with our insurance competitors. When we use these
measures, reconciliations to the most comparable GAAP measure are provided on a
consolidated basis in the Consolidated Results of Operations section of this
MD&A.

Adjusted revenues exclude Net realized capital gains (losses), income from non-operating litigation settlements (included in Other income for GAAP purposes) and changes in fair value of securities used to hedge guaranteed living benefits (included in Net investment income for GAAP purposes). Adjusted revenues is a GAAP measure for our operating segments.





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                                               ITEM 7 | Use of Non-GAAP Measures



Adjusted pre-tax income is derived by excluding the items set forth below from
income from continuing operations before income tax. This definition is
consistent across our segments. These items generally fall into one or more of
the following broad categories: legacy matters having no relevance to our
current businesses or operating performance; adjustments to enhance transparency
to the underlying economics of transactions; and measures that we believe to be
common to the industry. APTI is a GAAP measure for our segments. Beginning in
the first quarter of 2019, on a prospective basis, the changes in the fair value
of equity securities are excluded from adjusted pre-tax income (loss). Excluded
items include the following:

?changes in fair value of securities     ?pension expense related to a one-time
used to hedge guaranteed living          lump sum payment to former employees;
benefits;                                ?income and loss from divested
?changes in benefit reserves and         businesses;
deferred policy acquisition costs (DAC), ?non-operating litigation reserves and
value of business acquired (VOBA), and   settlements;
sales inducement assets (SIA) related to ?restructuring and other costs related
net realized capital gains and losses;   to initiatives designed to reduce
?changes in the fair value of equity     operating expenses, improve efficiency
securities;                              and simplify our organization;
?loss (gain) on extinguishment of debt;  ?the portion of favorable or unfavorable
?all net realized capital gains and      prior year reserve development for which
losses except earned income (periodic    we have ceded the risk under retroactive
settlements and changes in settlement    reinsurance agreements and related
accruals) on derivative instruments used changes in amortization of the deferred
for non-qualifying (economic) hedging or gain;
for asset replication. Earned income on  ?integration and transaction costs
such economic hedges is reclassified     associated with acquired businesses;
from net realized capital gains and      ?losses from the impairment of goodwill;
losses to specific APTI line items based and
on the economic risk being hedged (e.g.  ?non-recurring external costs associated
net investment income and interest       with the implementation of non-ordinary
credited to policyholder account         course legal or regulatory changes or
balances);                               changes to accounting principles.
?income or loss from discontinued
operations;
?net loss reserve discount benefit
(charge);


?General Insurance

-Ratios: We, along with most property and casualty insurance companies, use the
loss ratio, the expense ratio and the combined ratio as measures of underwriting
performance. These ratios are relative measurements that describe, for every
$100 of net premiums earned, the amount of losses and loss adjustment expenses
(which for General Insurance excludes net loss reserve discount), and the amount
of other underwriting expenses that would be incurred. A combined ratio of less
than 100 indicates underwriting income and a combined ratio of over 100
indicates an underwriting loss. Our ratios are calculated using the relevant
segment information calculated under GAAP, and thus may not be comparable to
similar ratios calculated for regulatory reporting purposes. The underwriting
environment varies across countries and products, as does the degree of
litigation activity, all of which affect such ratios. In addition, investment
returns, local taxes, cost of capital, regulation, product type and competition
can have an effect on pricing and consequently on profitability as reflected in
underwriting income and associated ratios.

-Accident year loss and combined ratios, as adjusted: both the accident year
loss and combined ratios, as adjusted, exclude catastrophe losses and related
reinstatement premiums, prior year development, net of premium adjustments, and
the impact of reserve discounting. Natural catastrophe losses are generally
weather or seismic events having a net impact on AIG in excess of $10 million
each and man-made catastrophe losses, such as terrorism and civil disorders that
exceed the $10 million threshold. We believe that as adjusted ratios are
meaningful measures of our underwriting results on an ongoing basis as they
exclude catastrophes and the impact of reserve discounting which are outside of
management's control. We also exclude prior year development to provide
transparency related to current accident year results.

?Life and Retirement



-Premiums and deposits: includes direct and assumed amounts received and earned
on traditional life insurance policies, group benefit policies and
life-contingent payout annuities, as well as deposits received on universal
life, investment-type annuity contracts, Federal Home Loan Bank (FHLB) funding
agreements and mutual funds.

Results from discontinued operations are excluded from all of these measures.

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                                          ITEM 7 | Critical Accounting Estimates



Critical Accounting Estimates

The preparation of financial statements in accordance with GAAP requires the
application of accounting policies that often involve a significant degree of
judgment.

The accounting policies that we believe are most dependent on the application of
estimates and assumptions, which are critical accounting estimates, are related
to the determination of:
?loss reserves;
?valuation of future policy benefit liabilities and timing and extent of loss
recognition;
?valuation of liabilities for guaranteed benefit features of variable annuity
products;
?valuation of embedded derivatives for fixed index annuity and life products;
?estimated gross profits to value deferred acquisition costs for
investment-oriented products;
?reinsurance assets;
?impairment charges, including other-than-temporary impairments on available for
sale securities, impairments on other invested assets, including investments in
life settlements, allowances for loan losses, and goodwill impairment;
?liability for legal contingencies;
?fair value measurements of certain financial assets and liabilities; and
?income tax assets and liabilities, including recoverability of our net deferred
tax asset and the predictability of future tax operating profitability of the
character necessary to realize the net deferred tax asset and estimates
associated with the Tax Act.


These accounting estimates require the use of assumptions about matters, some of which are highly uncertain at the time of estimation. To the extent actual experience differs from the assumptions used, our consolidated financial condition, results of operations and cash flows could be materially affected.



Insurance Liabilities

Loss Reserves

The estimate of the loss reserves relies on several key judgments:

?the determination of the actuarial models used as the basis for these estimates;

?the relative weights given to these models by product line;

?the underlying assumptions used in these models; and

?the determination of the appropriate groupings of similar product lines and, in some cases, the disaggregation of dissimilar losses within a product line.



We use numerous assumptions in determining the best estimate of reserves for
each line of business. The importance of any specific assumption can vary by
both line of business and accident year. Because actual experience can differ
from key assumptions used in establishing reserves, there is potential for
significant variation in the development of loss reserves. This is particularly
true for long-tail classes of business.

All of our methods to calculate net reserves include assumptions about estimated
reinsurance recoveries and their collectability. Reinsurance collectability is
evaluated independently of the reserving process and appropriate allowances for
uncollectible reinsurance are established.

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                                          ITEM 7 | Critical Accounting Estimates


Overview of Loss Reserving Process and Methods



Our loss reserves can generally be categorized into two distinct groups.
Short-tail reserves consists principally of U.S. Property and Special Risks,
Europe Property and Special Risks, U.S. Personal Insurance, and Europe and Japan
Personal Insurance. Long-tail reserves include U.S. Workers' Compensation, U.S.
Excess Casualty, U.S. Other Casualty, U.S. Financial Lines, Europe Casualty and
Financial Lines, and U.S. Run-Off Long Tail Insurance Lines.

Short-Tail Reserves



For our short-tail coverages, such as property, where the nature of claims is
generally high frequency with short reporting periods, with volatility arising
from occasional severe events, the process for recording non-catastrophe
quarterly loss reserves is geared toward maintaining IBNR based on percentages
of net earned premiums for that business, rather than projecting ultimate loss
ratios based on reported losses. For example, the IBNR reserve required for the
latest accident quarter for a product line such as homeowners might be
approximately 20 percent of the quarter's earned premiums. This level of reserve
would generally be recorded regardless of the actual losses reported in the
current quarter, thus recognizing severe events as they occur. The percent of
premium factor reflects both our expectation of the ultimate loss costs
associated with the line of business and the expectation of the percentage of
ultimate loss costs that have not yet been reported. The expected ultimate loss
costs generally reflect the average loss costs from a period of preceding
accident quarters that have been adjusted for changes in rate and loss cost
levels, mix of business, known exposure to unreported losses, or other factors
affecting the particular line of business. The expected percentage of ultimate
loss costs that have not yet been reported would be derived from historical loss
emergence patterns. For more mature quarters, specific loss development methods
would be used to determine the IBNR. For other product lines where the nature of
claims is high frequency but low severity, methods including loss development,
frequency/severity or a multiple of average monthly losses may be used to
determine IBNR reserves. IBNR for claims arising from catastrophic events or
events of unusual severity would be determined in close collaboration with the
claims department's knowledge of known information, using alternative techniques
or expected percentages of ultimate loss cost emergence based on historical loss
emergence of similar claim types.

Long-Tail Reserves



Estimation of ultimate net losses and loss adjustment expenses (net losses) for
our long-tail casualty lines of business is a complex process and depends on a
number of factors, including the product line and volume of business, as well as
estimates of reinsurance recoveries. Experience in the more recent accident
years generally provides limited statistical credibility of reported net losses
on long-tail casualty lines of business. That is because in the more recent
accident years, a relatively low proportion of estimated ultimate net incurred
losses are reported or paid. Therefore, IBNR reserves constitute a relatively
high proportion of net losses.

For our longer-tail lines, we generally make actuarial and other assumptions
with respect to the following:
?Loss cost trend factors are used to establish expected loss ratios for
subsequent accident years based on the projected loss ratios for prior accident
years.
?Expected loss ratios are used for the latest accident year (i.e., accident year
2019 for the year-end 2019 loss reserve analysis) and, in some cases for
accident years prior to the latest accident year. The expected loss ratio
generally reflects the projected loss ratio from prior accident years, adjusted
for the loss cost trend and the effect of rate changes and other quantifiable
factors on the loss ratio. For low-frequency, high-severity lines of business
such as excess casualty, expected loss ratios generally are used for at least
the three most recent accident years.
?Loss development factors are used to project the reported losses for each
accident year to an ultimate basis. Generally, the actual loss development
factors observed from prior accident years would be used as a basis to determine
the loss development factors for the subsequent accident years.
?Tail factors are development factors used for certain longer tailed lines of
business (for example, excess casualty, workers' compensation and general
liability),to project future loss development for periods that extend beyond the
available development data. The development of losses to the ultimate loss for a
given accident year for these lines may take decades and the projection of
ultimate losses for an accident year is very sensitive to the tail factors
selected beyond a certain age.


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                                          ITEM 7 | Critical Accounting Estimates



We record quarterly changes in loss reserves for each product line of business.
The overall change in our loss reserves is based on the sum of the changes for
all product lines of business. For most long-tail product lines of business, the
quarterly loss reserve changes are based on the estimated current loss ratio for
each subset of coverage less any amounts paid. Also, any change in estimated
ultimate losses from prior accident years deemed to be necessary based on the
results of our latest detailed valuation reviews, large loss analyses, or other
analytical techniques, either positive or negative, is reflected in the loss
reserve and incurred losses for the current quarter. Differences between actual
loss emergence in a given period and our expectations based on prior loss
reserve estimates are used to monitor reserve adequacy between detailed
valuation reviews and may also influence our judgment with respect to adjusting
reserve estimates.

Details of the Loss Reserving Process



The process of determining the current loss ratio for each product line of
business is based on a variety of factors. These include considerations such as:
prior accident year and policy year loss ratios; rate changes; and changes in
coverage, reinsurance, or mix of business. Other considerations include actual
and anticipated changes in external factors such as trends in loss costs,
inflation, employment rates or unemployment duration or in the legal and claims
environment. The current loss ratio for each product line of business is
intended to represent our best estimate after reflecting all of the relevant
factors. At the close of each quarter, the assumptions and data underlying the
loss ratios are reviewed to determine whether the loss ratios remain
appropriate. This process includes a review of the actual loss experience in the
quarter, actual rate changes achieved, actual changes in reinsurance,
quantifiable changes in coverage or mix of business, and changes in other
factors that may affect the loss ratio. When this review suggests that the
previously determined loss ratio is no longer appropriate, the loss ratio is
changed to reflect the revised estimates.

We conduct a comprehensive loss detailed valuation review at least annually for
each product line of business in accordance with Actuarial Standards of
Practice. These standards provide that the unpaid loss estimate may be presented
in a variety of ways, such as a point estimate, a range of estimates, a point
estimate based on the expected value of several reasonable estimates, or a
probability distribution of the unpaid loss amount. Our actuarial best estimate
for each product line of business represents an expected value generally
considering a range of reasonably possible outcomes.

The reserve analysis for each product line of business is performed by a
credentialed actuarial team in collaboration with claims, underwriting, business
unit management, risk management and senior management. Our actuaries consider
the ongoing applicability of prior data groupings and update numerous
assumptions, including the analysis and selection of loss development and loss
trend factors. They also determine and select the appropriate actuarial or other
methods used to estimate reserve adequacy for each business product line, and
may employ multiple methods and assumptions for each product line. These data
groupings, accident year weights, method selections and assumptions necessarily
change over time as business mix changes, development factors mature and become
more credible and loss characteristics evolve. In the course of these detailed
valuation reviews an actuarial best estimate of the loss reserve is determined.
The sum of these estimates for each product line of business yields an overall
actuarial best estimate for that line of business.

For certain product lines, we measure sensitivities and determine explicit
ranges around the actuarial best estimate using multiple methodologies and
varying assumptions. Where we have ranges, we use them to inform our selection
of best estimates of loss reserves by major product line of business. Our range
of reasonable estimates is not intended to cover all possibilities or extreme
values and is based on known data and facts at the time of estimation.

We consult with third-party environmental litigation and engineering
specialists, third-party toxic tort claims professionals, third-party clinical
and public health specialists, third-party workers' compensation claims
adjusters and third-party actuarial advisors to help inform our judgments, as
needed.

A critical component of our detailed valuation reviews is an internal peer
review of our reserving analyses and conclusions, where actuaries independent of
the initial review evaluate the reasonableness of assumptions used, methods
selected and weightings given to different methods. In addition, each detailed
valuation review is subjected to a review and challenge process by specialists
in our Enterprise Risk Management group.

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                                          ITEM 7 | Critical Accounting Estimates



We consider key factors in performing detailed actuarial reviews, including:
?an assessment of economic conditions including inflation, employment rates or
unemployment duration;
?changes in the legal, regulatory, judicial and social environment including
changes in road safety, public health and cleanup standards;
?changes in medical cost trends (inflation, intensity and utilization of medical
services) and wage inflation trends;
?underlying policy pricing, terms and conditions including attachment points and
policy limits;
?changes in claims handling philosophy, operating model, processes and related
ongoing enhancements;
?third-party claims reviews that are periodically performed for key product
lines such as toxic tort, environmental and other complex casualty;
?third-party actuarial reviews that are periodically performed for key product
lines of business;
?input from underwriters on pricing, terms, and conditions and market trends;
and
?changes in our reinsurance program, pricing and commutations.


Actuarial and Other Methods for Major Lines of Business



Our actuaries determine the appropriate actuarial methods and segmentation. This
determination is based on a variety of factors including the nature of the
losses associated with the product line of business, such as the frequency or
severity of the claims. In addition to determining the actuarial methods, the
actuaries determine the appropriate loss reserve groupings of data. This
determination is a judgmental, dynamic process and refinements to the groupings
are made every year. The changes to groupings may be driven by and may change to
reflect observed or emerging patterns within and across product lines, or to
differentiate different risk characteristics (for example, size of deductibles
and extent of third-party claims specialists used by our insureds). As an
example of reserve segmentation, we write many unique subsets of professional
liability, which cover different products, industry segments, and coverage
structures. While for pricing or other purposes, it may be appropriate to
evaluate the profitability of each subset individually, we believe it is
appropriate to combine the subsets into larger groups for reserving purposes to
produce a greater degree of credibility in the loss experience. This
determination of data segmentation and related actuarial methods is assessed,
reviewed and updated at least annually.

The actuarial methods we use most commonly include paid and incurred loss
development methods, expected loss ratio methods, including "Bornhuetter
Ferguson" and "Cape Cod", and frequency/severity models. Loss development
methods utilize the actual loss development patterns from prior accident years
updated through the current year to project the reported losses to an ultimate
basis for all accident years. We also use this information to update our current
accident year loss selections. Loss development methods are generally most
appropriate for classes of business that exhibit a stable pattern of loss
development from one accident year to the next, and for which the components of
the product line have similar development characteristics. For example, property
exposures would generally not be combined into the same product line as casualty
exposures, and primary casualty exposures would generally not be combined into
the same product line as excess casualty exposures. We continually refine our
loss reserving techniques and adopt further segmentations based on our analysis
of differing emerging loss patterns for certain product lines. We generally use
expected loss ratio methods in cases where the reported loss data lacked
sufficient credibility to utilize loss development methods, such as for new
product lines of business or for long-tail product lines at early stages of loss
development. Frequency/severity models may be used where sufficient frequency
counts are available to apply such approaches.

Expected loss ratio methods rely on the application of an expected loss ratio to
the earned premium for the product line of business to determine the liability
for loss reserves and loss adjustment expenses. For example, an expected loss
ratio of 70 percent applied to an earned premium base of $10 million for a
product line of business would generate an ultimate loss estimate of $7 million.
Subtracting any paid losses and loss adjustment expenses would result in the
indicated loss reserve for this product line. Under the Bornhuetter Ferguson
methods, the expected loss ratio is applied only to the expected unreported
portion of the losses. For example, for a long-tail product line of business for
which only 10 percent of the losses are expected to be reported at the end of
the accident year, the expected loss ratio would be used to represent the 90
percent of losses still unreported. The actual reported losses at the end of the
accident year would be added to determine the total ultimate loss estimate for
the accident year. Subtracting the reported paid losses and loss adjustment
expenses would result in the indicated loss reserve. In the example above, the
expected loss ratio of 70 percent would be multiplied by 90 percent. The result
of 63 percent would be applied to the earned premium of $10 million resulting in
an estimated unreported loss of $6.3 million. Actual reported losses would be
added to arrive at the total ultimate losses. If the reported losses were $1
million, the ultimate loss estimate under the Bornhuetter Ferguson method would
be $7.3 million versus the $7 million amount under the expected loss ratio
method described above. Thus, the Bornhuetter Ferguson method gives partial
credibility to the actual loss experience to date for the product line of
business. Loss development methods generally give full credibility to the
reported loss experience to date. In the example above, loss development methods
would typically indicate an ultimate loss estimate of $10 million, as the
reported losses of $1 million would be estimated to reflect only 10 percent of
the ultimate losses.

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                                          ITEM 7 | Critical Accounting Estimates



A key advantage of loss development methods is that they respond more quickly to
any actual changes in loss costs for the product line of business. Therefore, if
loss experience is unexpectedly deteriorating or improving, the loss development
method gives full credibility to the changing experience. Expected loss ratio
methods would be slower to respond to the change, as they would continue to give
more weight to a prior expected loss ratio, until enough evidence emerged to
modify the expected loss ratio to reflect the changing loss experience. On the
other hand, loss development methods have the disadvantage of overreacting to
changes in reported losses if the loss experience is anomalous due to the
various key factors described above and the inherent volatility in some of the
classes. For example, the presence or absence of large losses at the early
stages of loss development could cause the loss development method to overreact
to the favorable or unfavorable experience by assuming it is a fundamental shift
in the development pattern. In these instances, expected loss ratio methods such
as Bornhuetter Ferguson have the advantage of recognizing large losses without
extrapolating unusual large loss activity onto the unreported portion of the
losses for the accident year.

The Cape Cod method is a hybrid between the loss development and Bornhuetter Ferguson methods, where the historic loss data and loss development factor assumptions are used to determine the expected loss ratio estimate in the Bornhuetter Ferguson method.



Frequency/severity methods generally rely on the determination of an ultimate
number of claims and an average severity for each claim for each accident year.
Multiplying the estimated ultimate number of claims for each accident year by
the expected average severity of each claim produces the estimated ultimate loss
for the accident year. Frequency/severity methods generally require a sufficient
volume of claims in order for the average severity to be predictable. Average
severity for subsequent accident years is generally determined by applying an
estimated annual loss cost trend to the estimated average claim severity from
prior accident years. In certain cases, a structural approach may also be used
to predict the ultimate loss cost. Frequency/severity methods have the advantage
that ultimate claim counts can generally be estimated more quickly and
accurately than can ultimate losses. Thus, if the average claim severity can be
accurately estimated, these methods can more quickly respond to changes in loss
experience than other methods. However, for average severity to be predictable,
the product line of business must consist of homogenous types of claims for
which loss severity trends from one year to the next are reasonably consistent
and where there are limited changes to deductible levels or limits. Generally
these methods work best for high frequency, low severity product lines of
business such as personal auto. However, frequency and severity metrics are also
used to test the reasonability of results for other product lines of business
and provide indications of underlying trends in the data. In addition, ultimate
claim counts can be used as an alternative exposure measure to earned premiums
in the Cape Cod method.

Structural driver analytics seek to explain the underlying drivers of
frequency/severity. A structural driver analysis of frequency/severity is
particularly useful for understanding the key drivers of uncertainty in the
ultimate loss cost. For example, for the excess workers' compensation product
line of business, we have attempted to corroborate our judgment by considering
the impact on severity of the future potential for deterioration of an injured
worker's medical condition, the impact of price inflation on the various
categories of medical expense and cost of living adjustments on indemnity
benefits, the impact of injured worker mortality and claim specific settlement
and loss mitigation strategies, etc., using the following:

?Claim by claim reviews, often facilitated by third-party specialists, to determine the stability and likelihood of settling an injured worker's indemnity and medical benefits;



?Analysis of the potential for future deterioration in medical condition
unlikely to be picked up by a claim file review and associated with potentially
costly medical procedures (i.e., increases in both utilization and intensity of
medical care) over the course of the injured worker's lifetime;

?Analysis of the cost of medical price inflation for each category of medical
spend (services and devices) and for cost of living adjustments in line with
statutory requirements;

?Portfolio specific mortality level and mortality improvement assumptions based
on a mortality study conducted for our primary and excess workers' compensation
portfolios and our opinion of future longevity trends for the open reported
cases;

?Ground-up consideration of the reinsurance recoveries expected for the product
line of business for reported claims with extrapolation for unreported claims;
and

?The effects of various run-off loss management strategies that have been developed by our run-off unit.



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                                          ITEM 7 | Critical Accounting Estimates



In recent years, we have expanded our analysis of structural drivers to
additional product lines of business as a means of corroborating our judgments
using traditional actuarial techniques. For example, we have explicitly used
external estimates of future medical inflation and mortality in estimating the
loss development tail for excess of deductible primary workers' compensation
business. Using external forecasts for items such as these can improve the
accuracy and stability of our estimates.

The estimation of liability for loss reserves and loss adjustment expenses
relating to asbestos and environmental pollution losses on insurance policies
written many years ago is typically subject to greater uncertainty than other
types of losses. This is due to inconsistent court decisions, as well as
judicial interpretations and legislative actions that in some cases have tended
to broaden coverage beyond the original intent of such policies or have expanded
theories of liability. In addition, reinsurance recoverable balances relating to
asbestos and environmental loss reserves are subject to greater uncertainty due
to the underlying age of the claim, underlying legal issues surrounding the
nature of the coverage, and determination of proper policy period. For these
reasons, these balances tend to be subject to increased levels of disputes and
legal collection activity when actually billed. The insurance industry as a
whole is engaged in extensive litigation over these coverage and liability
issues and is thus confronted with a continuing uncertainty in its efforts to
quantify these exposures.

We continue to receive claims asserting injuries and damages from toxic waste,
hazardous substances, and other environmental pollutants and alleged claims to
cover the cleanup costs of hazardous waste dump sites, referred to collectively
as environmental claims, and indemnity claims asserting injuries from asbestos.
The vast majority of these asbestos and environmental losses emanate from
policies written in 1984 and prior years. Commencing in 1985, standard policies
contained absolute exclusions for pollution-related damage and asbestos. The
current environmental policies that we specifically price and underwrite for
environmental risks on a claims-made basis have been excluded from the analysis.

The majority of our exposures for asbestos and environmental losses are related
to excess casualty coverages, not primary coverages. The litigation costs are
treated in the same manner as indemnity amounts, with litigation expenses
included within the limits of the liability we incur. Individual significant
loss reserves, where future litigation costs are reasonably determinable, are
established on a case-by-case basis.

Discussion of Key Assumptions of our Actuarial Methods



Line of              Key Assumptions
Business or Category
U.S. Workers'        We generally use a combination of loss development and expected
Compensation         loss ratio methods for U.S. Workers' Compensation as this line
                     of business is long-tail.
                     The loss cost trend assumption is not believed to be material
                     with respect to our guaranteed cost loss reserves. This is
                     primarily because our actuaries are generally able to use loss
                     development projections for all but the most recent accident
                     year's reserves, so there is limited need to rely on loss cost
                     trend assumptions for primary workers' compensation business.
                     The tail factor is typically the most critical assumption, and
                     small changes in the selected tail factor can have a material
                     effect on our carried reserves. For example, the tail factors
                     beyond twenty years for guaranteed cost business could vary by
                     one and one-half percent below to two percent above those
                     actually indicated in the 2019 loss reserve review. For excess
                     of deductible business, in our judgment, it is

reasonably likely


                     that tail factors beyond twenty years could vary by four percent
                     below to six percent above those actually indicated in the 2019
                     loss reserve review.




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                                          ITEM 7 | Critical Accounting Estimates



Line of          Key Assumptions
Business or
Category
U.S. Excess      We utilize various loss cost trend assumptions for different
Casualty         segments of the portfolio. After evaluating the historical loss
                 cost trends from prior accident years since the early 1990s, in
                 our judgment, it is reasonably likely that actual loss cost
                 trends applicable to the year-end 2019 loss reserve review for
                 U.S. Excess Casualty may range five percent lower or higher than
                 this estimated loss trend. The loss cost trend assumption is
                 critical for the U.S. Excess Casualty class of business due to
                 the long-tail nature of the losses, and is applied across many
                 accident years. Thus, there is the potential for the loss
                 reserves with respect to a number of accident years (the
                 expected loss ratio years) to be significantly affected by
                 changes in loss cost trends that were initially relied upon in
                 setting the loss reserves. These changes in loss trends could be
                 attributable to changes in inflation or in the judicial
                 environment, or in other social or economic conditions affecting
                 losses.
                 U.S. Excess Casualty is a long-tail class of business and any
                 deviation in loss development factors might not be discernible
                 for an extended period of time subsequent to the recording of
                 the initial loss reserve estimates for any accident year. Mass
                 tort claims in particular may develop over a very extended
                 period and impact multiple accident years, so we usually select
                 a separate pattern for them. Thus, there is the potential for
                 the loss reserves with respect to a number of accident years to
                 be significantly affected by changes in loss development factors
                 that were initially relied upon in setting the reserves.
                 After evaluating the historical loss development factors from
                 prior accident years since the early 1990s, in our judgment, it
                 is reasonably likely that the actual loss development factors
                 could vary by an amount equivalent to a six month shift from
                 those actually utilized in the year-end 2019 reserve review.
                 This would impact projections both for accident years where the
                 selections were directly based on loss development methods as
                 well as the a priori loss ratio assumptions for accident years
                 with selections based on Bornhuetter-Ferguson or Cape Cod
                 methods. Similar to loss cost trends, these changes in loss
                 development factors could be attributable to changes in
                 inflation or in the judicial environment, or in other social or
                 economic conditions affecting losses.
U.S. Other       The key uncertainties for other casualty lines are similar to
Casualty         excess casualty, as the underlying business is long-tailed and
                 can be subject to variability in loss cost trends and changes in
                 loss development factors. These may differ significantly by line
                 of business as coverages such as general liability, medical
                 malpractice and environmental may be subject to different risk
                 drivers.
U.S. Financial   The loss cost trends for U.S. Directors and Officers (D&O)
Lines            liability business vary by year and subset, but for the most
                 recent accident years, it is assumed to have been generally
                 close to zero. After evaluating the historical loss cost levels
                 from prior accident years since the early 1990s, including the
                 potential effect of losses relating to the credit crisis, in our
                 judgment, it is reasonably likely that the actual variation in
                 loss cost levels for these subsets could vary by approximately
                 10 percent lower or higher on a year-over-year basis than the
                 assumptions actually utilized in the year-end 2019 reserve
                 review. Because U.S. D&O business has exhibited highly volatile
                 loss trends from one accident year to the next, there is the
                 possibility of an exceptionally high deviation. In our analysis,
                 the effects of loss cost trend assumptions affect the results
                 through the a priori loss ratio assumptions used for the
                 Bornhuetter-Ferguson and Cape Cod methods, which impact the
                 projections for the more recent accident years.
                 The selected loss development factors are also an important
                 assumption, but are less critical than for U.S. Excess Casualty.
                 Because these classes are written on a claims made basis, the
                 loss reporting and development tail is much shorter than for
                 U.S. Excess Casualty. However, the high severity nature of the
                 losses does create the potential for significant deviations in
                 loss development patterns from one year to the next. Similar to
                 U.S. Excess Casualty, after evaluating the historical loss
                 development factors from prior accident years since the early
                 1990s, in our judgment, it is reasonably likely that actual loss
                 development factors could change by an amount equivalent to a
                 shift by six months from those actually utilized in the year-end
                 2019 reserve review.
Europe Casualty  Similar to U.S. business, European Casualty and Financial Lines
and Financial    can be significantly impacted by loss cost trends and changes in
Lines            loss development factors. The variation in such factors can
                 differ significantly by product and region.
U.S. Property    For short-tail lines such as Property and Special Risks,
and Special      variance in outcomes for individual large claims or events can
Risks, and       have a significant impact on results. These outcomes generally
Europe Property  relate to unique characteristics of events such as catastrophes
and Special      or losses with significant business interruption claims.
Risks
U.S. Personal    Personal Insurance is short-tailed in nature similar to Property
Insurance, and   and Special Risks but less volatile. Variance in estimates can
Europe, and      result from unique events such as catastrophes. In addition,
Japan Personal   some subsets of this business, such as auto liability, can be
Insurance        impacted by changes in loss development factors and loss cost
                 trends.




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                                          ITEM 7 | Critical Accounting Estimates



Line of          Key Assumptions
Business or
Category
U.S. Run-Off     We historically have used a combination of loss development
Long Tail        methods and expected loss ratio methods for excess workers'
Insurance lines  compensation and other run-off segments. For environmental
                 claims, we have utilized a variety of methods including
                 traditional loss development approaches, claim department and
                 other expert evaluations of the ultimate costs for certain
                 claims and survival ratio metrics.
                 U.S. Run-Off Long Tail Insurance lines is an extremely long-tail
                 class of business, with a much greater than normal uncertainty
                 as to the appropriate loss development factors for the tail of
                 the loss development. Specifically for excess workers'
                 compensation, after evaluating the historical loss development
                 factors for prior accident years since the 1980s as well as the
                 development over the past several years of the ground up loss
                 projections utilized to help select the loss development factors
                 in the tail for this class of business, in our judgment, it is
                 reasonably likely that the tail factor beyond 30 years could
                 vary by 10 percent above or below that actually indicated in the
                 2019 loss reserve review.
Other Reserve    Loss adjustment expenses (LAE) are separated into two broad
Items            categories: allocated loss adjustment expenses (ALAE), also
                 referred to as legal defense and cost containment or "legal" and
                 unallocated loss adjustment expenses, which includes certain
                 claims adjuster fees and other internal claim management costs.
                 We determine reserves for legal expenses for each class of
                 business by one or more actuarial or structural driver methods.
                 For the majority of segments, legal costs are analyzed in
                 conjunction with losses. For segments where they are separately
                 analyzed the methods used generally include development methods
                 comparable to those described for loss development methods. The
                 development could be based on either the paid loss adjustment
                 expenses or the ratio of paid loss adjustment expenses to paid
                 losses, or both. Other methods include the utilization of
                 expected ultimate ratios of paid loss expense to paid losses,
                 based on actual experience from prior accident years or from
                 similar product lines of business.
                 The bulk of adjuster expenses are allocated and charged to
                 individual claim files. For these expenses, we generally
                 determine reserves based on calendar year ratios of adjuster
                 expenses paid to losses paid for the particular product line of
                 business. For other internal claim costs, which generally relate
                 to specific claim department expenses that are not allocated to
                 individual claim files such as technology costs and other broad
                 initiatives, we look at historic and expected expenditures for
                 these items and project these into the future.
                 The incidence of LAE is directly related to the frequency,
                 complexity and level of underlying claims. As a result, a key
                 driver of variability in LAE is the variability in the overall
                 claims, particularly for long tail lines.

The following sensitivity analysis table summarizes the effect on the loss reserve position of using certain alternative loss cost trend (for accident years where we use expected loss ratio methods) or loss development factor assumptions rather than the assumptions actually used in determining our estimates in the year-end loss reserve analyses in 2019:



December 31, 2019            Increase (Decrease)                                        Increase (Decrease)
(in millions)                   to Loss Reserves                                           to Loss Reserves
Loss cost trends:                                      Loss development factors:
U.S. Excess Casualty:                                  U.S. Excess Casualty:
5 percent increase            $            1,150       6-months slower                   $            1,200
5 percent decrease                         (850)       6-months faster                                (950)
U.S. Financial Lines (D&O)                             U.S. Financial Lines (D&O)
10 percent increase                          955       6-months slower                                  550
10 percent decrease                        (550)       6-months faster                                (500)
                                                       U.S. Run-Off P&C Lines (Excess
                                                       Workers' Compensation):
                                                       10% tail factor increase                         460
                                                       10% tail factor decrease                       (460)
                                                       U.S. Workers' Compensation:
                                                       Tail factor increase(a)                        1,100
                                                       Tail factor decrease(b)                        (800)

(a)Tail factor increase of 2 percent for guaranteed cost business and 6 percent for deductible business.

(b)Tail factor decrease of 1.5 percent for guaranteed cost business and 4 percent for deductible business.

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                                          ITEM 7 | Critical Accounting Estimates


Future Policy Benefits for Life and Accident and Health Insurance Contracts



Long-duration traditional products include whole life insurance, term life
insurance, accident and health insurance, long-term care insurance, and certain
payout annuities for which the payment period is life-contingent, which include
certain of our single premium immediate annuities and structured settlements.

For long-duration traditional business, a "lock-in" principle applies. The
assumptions used to calculate the benefit liabilities and DAC are set when a
policy is issued and do not change with changes in actual experience, unless a
loss recognition event occurs. The assumptions include mortality, morbidity,
persistency, maintenance expenses, and investment returns. These assumptions are
typically consistent with pricing inputs. The assumptions also include margins
for adverse deviation, principally for key assumptions such as mortality and
interest rates used to discount cash flows, to reflect uncertainty given that
actual experience might deviate from these assumptions. Establishing margins at
contract inception requires management judgment. The extent of the margin for
adverse deviation may vary depending on the uncertainty of the cash flows, which
is affected by the volatility of the business and the extent of our experience
with the product.

Loss recognition occurs if observed changes in actual experience or estimates
result in projected future losses under loss recognition testing. To determine
whether loss recognition exists, we determine whether a future loss is expected
based on updated current assumptions. If loss recognition exists, we recognize
the loss by first reducing DAC through amortization expense, and, if DAC is
depleted, record additional liabilities through a charge to policyholder benefit
expense. Because of the long-term nature of many of our liabilities subject to
the "lock-in" principle, small changes in certain assumptions may cause large
changes in the degree of reserve adequacy. In particular, changes in estimates
of future invested asset returns have a large effect on the degree of reserve
deficiency.

For additional information on loss recognition see Note 10 to the Consolidated Financial Statements.



Groupings for loss recognition testing are consistent with our manner of
acquiring, servicing, and measuring the profitability of the business and are
applied by product groupings, including traditional life, payout annuities and
long-term care insurance. Once loss recognition has been recorded for a block of
business, the old assumption set is replaced and the assumption set used for the
loss recognition would then be subject to the lock-in principle. Key judgments
made in loss recognition testing include the following:

?To determine investment returns used in loss recognition tests, we typically
match liabilities with assets of comparable duration, to the extent practicable,
and then project future cash flows on those assets. Assets supporting insurance
liabilities are primarily comprised of a diversified portfolio of high to medium
quality fixed maturity securities, and may also include, to a lesser extent,
alternative investments. Our projections include a reasonable allowance for
investment expenses and expected credit losses over the projection horizon. A
critical assumption in the projection of expected investment income is the
assumed net rate of investment return at which excess cash flows are to be
reinvested. For products in which asset and liability durations are matched
relatively well, this is less of a consideration since interest on excess cash
flows are not a significant component of future cash flows. For the reinvestment
rate assumption, anticipated future changes to the yield curves could have a
large effect. Given the interest rate environment applicable at the date of our
most recent loss recognition tests, we assumed a modest and gradual increase in
long-term interest rates over time.

?For mortality assumptions, key judgments include the extent of industry versus
own experience to base future assumptions as well as the extent of expected
mortality improvements in the future. The latter judgment is based on a
combination of historical mortality trends and advice from industry, public
health and demography specialists that were consulted by AIG's actuaries and
published industry information.

?For surrender rates, a key judgment involves the correlation between expected
increases/decreases in interest rates and increases/decreases in surrender
rates. To support this judgment, we compare crediting rates on our products to
expected rates on competing products under different interest rate scenarios.

?For in-force long-term care insurance, rate increases are allowed but must be
approved by state insurance regulators. Consequently, the extent of rate
increases that may be assumed requires judgment. In establishing our assumption
for rate increases for long-term care insurance, we consider historical
experience as to the frequency and level of rate increases approved by state
regulators.

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                                          ITEM 7 | Critical Accounting Estimates



Significant unrealized appreciation on investments in a low interest rate
environment may cause DAC to be adjusted and additional future policy benefit
liabilities to be recorded through a charge directly to accumulated other
comprehensive income ("shadow loss recognition"). These charges are included,
net of tax, with the change in net unrealized appreciation of investments. In
applying shadow loss recognition, the Company overlays unrealized gains onto
loss recognition tests without revising the underlying test. Accordingly, there
is limited additional judgment in this process.

For additional information on shadow loss recognition see Note 10 to the Consolidated Financial Statements.

Guaranteed Benefit Features of Variable Annuity Products



Variable annuity products offered by our Individual Retirement and Group
Retirement product lines offer guaranteed benefit features. These guaranteed
features include guaranteed minimum death benefits (GMDB) that are payable in
the event of death or other instances, and living benefits that are payable in
the event of annuitization, or, in other instances, at specified dates during
the accumulation period. Living benefits primarily include guaranteed minimum
withdrawal benefits (GMWB).

For additional information on these features see Note 15 to the Consolidated Financial Statements.



The liability for GMDB, which is recorded in Future policyholder benefits,
represents the expected value of benefits in excess of the projected account
value, with the excess recognized ratably through Policyholder benefits and
losses incurred over the accumulation period based on total expected fee
assessments. The liabilities for GMWB, which are recorded in Policyholder
contract deposits, are accounted for as embedded derivatives measured at fair
value, with changes in the fair value of the liabilities recorded in Other
realized capital gains (losses).

Our exposure to the guaranteed amounts is equal to the amount by which the
contract holder's account balance is below the amount provided by the guaranteed
feature. A variable annuity contract may include more than one type of
guaranteed benefit feature; for example, it may have both a GMDB and a GMWB.
However, a policyholder can generally only receive payout from one guaranteed
feature on a contract containing a death benefit and a living benefit, i.e., the
features are generally mutually exclusive (except a surviving spouse who has a
rider to potentially collect both a GMDB upon their spouse's death and a GMWB
during his or her lifetime). A policyholder cannot purchase more than one living
benefit on one contract. Declines in the equity markets, increased volatility
and a sustained low interest rate environment increase our exposure to potential
benefits under the guaranteed features, leading to an increase in the
liabilities for those benefits.

For sensitivity analysis which includes the sensitivity of reserves for
guaranteed benefit features to changes in the assumptions for interest rates,
equity market returns, volatility, and mortality see Estimated Gross Profits for
Investment-Oriented Products below.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs.

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                                          ITEM 7 | Critical Accounting Estimates


The reserving methodology and assumptions used to measure the liabilities of our two largest guaranteed benefit features are presented in the following table:

Guaranteed


Benefit     Reserving Methodology &
Feature     Assumptions and Accounting Judgments
GMDB        We determine the GMDB liability at each balance sheet date by
            estimating the expected value of death benefits in excess of the
            projected account balance and recognizing the excess ratably over
            the accumulation period based on total expected fee

assessments. For


            additional information on how we reserve for variable annuity
            products with guaranteed benefit features see Note 15 to the
            Consolidated Financial Statements.
            Key assumptions include:
            ?Mortality rates, which are based upon actual experience

modified to


            allow for variations in policy form
            ?Lapse rates, which are based upon actual experience modified to
            allow for variations in policy form
            ?Investment returns, using assumptions from a stochastic equity
            model
            In applying asset growth assumptions for the valuation of the GMDB
            liability, we use a reversion to the mean methodology, similar to
            that applied for DAC. For a description of this methodology see
            Estimated Gross Profits for Investment-Oriented Products below.
GMWB        GMWB living benefits are embedded derivatives that are required to
            be bifurcated from the host contract and carried at fair value. For
            additional information on how we reserve for variable annuity
            products with guaranteed benefit features see Note 15 to the
            Consolidated Financial Statements, and for information on fair value
            measurement of these embedded derivatives, including how we
            incorporate our own non-performance risk see Note 6 to the
            Consolidated Financial Statements.
            The fair value of the embedded derivatives is based on

actuarial and


            capital market assumptions related to projected cash flows over the
            expected lives of the contracts. Key assumptions include:
            ?Interest rates
            ?Equity market returns
            ?Market volatility
            ?Credit spreads
            ?Equity / interest rate correlation
            ?Policyholder behavior, including mortality, lapses,

withdrawals and


            benefit utilization. Estimates of future policyholder behavior 

are


            subjective and based primarily on our historical experience
            ?In applying asset growth assumptions for the valuation of 

GMWBs, we


            use market-consistent assumptions calibrated to observable 

interest


            rate and equity option prices
            ?Allocation of fees between the embedded derivative and host
            contract

valuation of embedded derivatives for fixed index annuity and Life Products



Fixed index annuity and life products provide growth potential based in part on
the performance of a market index. Certain fixed index annuity products offer
optional guaranteed benefit features similar to those offered on variable
annuity products. The index crediting feature of these products results in the
recognition of an embedded derivative that is required to be bifurcated from the
host contract and carried at fair value. Option pricing models are used to
estimate fair value, taking into account assumptions for future equity index
growth rates, volatility of the equity index, future interest rates, and our
ability to adjust the participation rate and the cap on equity indexed credited
rates in light of market conditions and policyholder behavior assumptions.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs.

Estimated Gross Profits for Investment-Oriented Products



Policy acquisition costs and policy issuance costs that are incremental and
directly related to the successful acquisition of new or renewal of existing
insurance contracts related to universal life and investment-type products
(collectively, investment-oriented products) are generally deferred and
amortized, with interest, in relation to the incidence of estimated gross
profits to be realized over the expected lives of the contracts, except in
instances where significant negative gross profits are expected in one or more
periods. Estimated gross profits include current and expected interest rates,
net investment income and spreads, net realized capital gains and losses, fees,
surrender rates, mortality experience and equity market returns and volatility.
In estimating future gross profits, lapse assumptions require judgment and can
have a material impact on DAC amortization. For fixed deferred annuity
contracts, the future spread between investment income and interest credited to
policyholders is a significant judgment, particularly in a low interest rate
environment.

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                                          ITEM 7 | Critical Accounting Estimates



If the assumptions used for estimated gross profits change, DAC and related
reserves, including VOBA, SIA, guaranteed benefit reserves and unearned revenue
reserve (URR), are recalculated using the new assumptions, and any resulting
adjustment is included in income. Updating such assumptions may result in
acceleration of amortization in some products and deceleration of amortization
in other products.

In estimating future gross profits for variable annuity products as of December
31, 2019, a long-term annual asset growth assumption of 7.0 percent (before
expenses that reduce the asset base from which future fees are projected) was
applied to estimate the future growth in assets and related asset-based fees. In
determining the asset growth rate, the effect of short-term fluctuations in the
equity markets is partially mitigated through the use of a reversion to the mean
methodology, whereby short-term asset growth above or below the long-term annual
rate assumption impacts the growth assumption applied to the five-year period
subsequent to the current balance sheet date. The reversion to the mean
methodology allows us to maintain our long-term growth assumptions, while also
giving consideration to the effect of actual investment performance. When actual
performance significantly deviates from the annual long-term growth assumption,
as evidenced by growth assumptions for the five-year reversion to the mean
period falling below a certain rate (floor) or above a certain rate (cap) for a
sustained period, judgment may be applied to revise or "unlock" the growth rate
assumptions to be used for both the five-year reversion to the mean period as
well as the long-term annual growth assumption applied to subsequent periods.
The use of a reversion to the mean assumption is common within the industry;
however, the parameters used in the methodology are subject to judgment and vary
within the industry.

For additional discussion see Insurance Reserves - Life and Annuity Reserves and DAC - DAC - Reversion to the Mean.



The following table summarizes the sensitivity of changes in certain assumptions
for DAC and SIA, embedded derivatives and other reserves related to guaranteed
benefits and URR, measured as the related hypothetical impact on December 31,
2019 balances and the resulting hypothetical impact on pre-tax income, before
hedging.

                                                  Increase (decrease) in
                                                  Other                  Embedded
                                               Reserves               Derivatives
                                             Related to    Unearned    Related to
December 31, 2019                 DAC/SIA    Guaranteed     Revenue    Guaranteed    Pre-Tax
(in millions)                       Asset      Benefits     Reserve      Benefits     Income
Assumptions:
Net Investment Spread
Effect of an increase by 10
basis points                    $     124  $       (27)  $       20 $       (152) $      283
Effect of a decrease by 10
basis points                        (155)            29        (27)           156      (313)
Equity Return(a)
Effect of an increase by 1%            91          (34)           -          (66)        191
Effect of a decrease by 1%           (87)            43           -            67      (197)
Volatility(b)
Effect of an increase by 1%           (2)            25           -          (51)         24
Effect of a decrease by 1%              2          (24)           -            49       (23)
Interest Rate(c)
Effect of an increase by 1%             -             -           -       (2,118)      2,118
Effect of a decrease by 1%              -             -           -         2,786    (2,786)
Mortality
Effect of an increase by 1%          (13)            50         (3)          (39)       (21)
Effect of a decrease by 1%             12          (50)           1            39         22
Lapse
Effect of an increase by 10%        (121)          (86)        (22)          (74)         61
Effect of an decrease by 10%          124            88          22            74       (60)


(a)Represents the net impact of a one percent increase or decrease in long-term
equity returns for GMDB reserves and net impact of a one percent increase or
decrease in the S&P 500 index on the value of the GMWB embedded derivative.

(b)Represents the net impact of a one percentage point increase or decrease in equity volatility.

(c)Represents the net impact of one percent parallel shift in the yield curve on the value of the GMWB embedded derivative. Does not represent interest rate spread compression on investment-oriented products.

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                                          ITEM 7 | Critical Accounting Estimates



The sensitivity ranges of 10 basis points, one percent and 10 percent are
included for illustrative purposes only and do not reflect the changes in net
investment spreads, equity return, volatility, interest rate, mortality or lapse
used by AIG in its fair value analyses or estimates of future gross profits to
value DAC and related reserves. Changes in excess of those illustrated may occur
in any period.

The analysis of DAC, embedded derivatives and other reserves related to
guaranteed benefits, and unearned revenue reserve is a dynamic process that
considers all relevant factors and assumptions described above. We estimate each
of the above factors individually, without the effect of any correlation among
the key assumptions. An assessment of sensitivity associated with changes in any
single assumption would not necessarily be an indicator of future results. The
effects on pre-tax income in the sensitivity analysis table above do not reflect
the related effects from our economic hedging program, which utilizes derivative
and other financial instruments and is designed so that changes in value of
those instruments move in the opposite direction of changes in the guaranteed
benefit embedded derivative liabilities.

For a further discussion on guaranteed benefit features of our variable
annuities and the related hedging program see Enterprise Risk Management -
Insurance Risks - Life and Retirement Companies' Key Risks - Variable Annuity,
Index Annuity and Universal Life Risk Management and Hedging Programs, Insurance
Reserves - Life and Annuity Reserves and DAC - Variable Annuity Guaranteed
Benefits and Hedging Results, and Notes 6 and 15 to the Consolidated Financial
Statements.

Reinsurance Assets

The estimation of reinsurance recoverable involves a significant amount of judgment, particularly for latent exposures, such as asbestos, due to their long-tail nature. Reinsurance assets include reinsurance recoverable on unpaid losses and loss adjustment expenses that are estimated as part of our loss reserving process and, consequently, are subject to similar judgments and uncertainties as the estimation of gross loss reserves.



We assess the collectability of reinsurance recoverable balances through either
detailed reviews of the underlying nature of the reinsurance balance or
comparisons with historical trends of disputes and credit events. We record
adjustments to reflect the results of these assessments through an allowance for
uncollectable reinsurance that reduces the carrying amount of reinsurance assets
on the balance sheet. This estimate requires significant judgment for which key
considerations include:

?paid and unpaid amounts recoverable;

?whether the balance is in dispute or subject to legal collection;



?whether the reinsurer is financially troubled (i.e., liquidated, insolvent, in
receivership or otherwise subject to formal or informal regulatory restriction);
and

?whether collateral and collateral arrangements exist.

At December 31, 2019, the allowance for estimated unrecoverable reinsurance was $111 million, or less than one percent of the consolidated reinsurance recoverable.

Risk transfer



All insurance contracts, including reinsurance contracts, must meet risk
transfer requirements in order to use insurance accounting, principally
resulting in the recognition of cash flows under the contract as premiums and
losses. If risk transfer requirements are not met, a contract is to be accounted
for as a deposit, typically resulting in the recognition of cash flows under the
contract through a deposit asset or liability and not as revenue or expense. To
meet risk transfer requirements, all insurance and reinsurance contracts must
include insurance risk, consisting of underwriting and timing risk; in addition,
reinsurance contracts must also include a reasonable possibility of a
significant loss for the assuming entity. We have entered into certain insurance
and reinsurance contracts, primarily in our General Insurance companies, that do
not contain sufficient insurance risk to be accounted for as insurance or
reinsurance and are therefore subject to deposit accounting.

For additional information on reinsurance see Note 9 to the Consolidated Financial Statements.

Impairment Charges

Impairments of Investments



At each balance sheet date, we evaluate our available for sale securities
holdings with unrealized losses to determine if an other-than-temporary
impairment has occurred. We also evaluate our other invested assets for
impairment; these include equity method investments in private equity funds,
hedge funds and other entities as well as investments in real estate and life
settlements.

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                                          ITEM 7 | Critical Accounting Estimates



An allowance is typically established for the difference between the impaired
value of a loan and its current carrying amount. Additional allowance amounts
are established for incurred but not specifically identified impairments, based
on statistical models primarily driven by past due status, debt service
coverage, loan-to-value ratio, property type and location, loan term, profile of
the borrower and of the major property tenants, and loan seasoning.

For additional information on the methodology and significant inputs, by investment type, that we use to determine the amount of impairment and allowances for loan losses see the discussion in Notes 7 and 8 to the Consolidated Financial Statements.

Goodwill Impairment



For a discussion of goodwill impairment see Part I, Item 1A. Risk Factors -
Estimates and Assumptions and Note 13 to the Consolidated Financial Statements.
In 2019, 2018 and 2017, for substantially all of the reporting units we elected
to bypass the qualitative assessment of whether goodwill impairment may exist
and, therefore, performed quantitative assessments that supported a conclusion
that the fair value of all of the reporting units tested exceeded their book
value. To determine fair value, we primarily use a discounted expected future
cash flow analysis that estimates and discounts projected future distributable
earnings. Such analysis is principally based on our business projections that
inherently include judgments regarding business trends.

Liability for Legal Contingencies



We estimate and record a liability for potential losses that may arise from
regulatory and government investigations and actions and litigation and other
forms of dispute resolution to the extent such losses are probable and can be
estimated. Determining a reasonable estimate of the amount of such losses
requires significant management judgment. In many cases, it is not possible to
determine whether a liability has been incurred or to estimate the ultimate or
minimum amount of that liability until the matter is close to resolution. In
view of the inherent difficulty of predicting the outcome of such matters,
particularly in cases that are in the early stages of litigation or in which
claimants seek substantial or indeterminate damages, we often cannot predict the
outcome or estimate the eventual loss or range of reasonably possible losses
related to such matters. Given the inherent unpredictability of such matters,
the outcome of certain matters could, from time to time, have a material adverse
effect on the company's consolidated financial condition, results of operations
or cash flows.

For more information on legal, regulatory and litigation matters see Note 17 to the Consolidated Financial Statements.

Fair Value Measurements of Certain Financial Assets and Financial Liabilities

For additional information about the measurement of fair value of financial assets and financial liabilities and our accounting policy regarding the incorporation of credit risk in fair value measurements see Note 6 to the Consolidated Financial Statements.

The following table presents the fair value of fixed maturity and equity securities by source of value determination:

December 31, 2019                                Fair  Percent
(in billions)                                   Value of Total

Fair value based on external sources(a) $ 235.7 91.1 % Fair value based on internal sources

             22.9      8.9

Total fixed maturity and equity securities(b) $ 258.6 100.0 %

(a)Includes $16.6 billion for which the primary source is broker quotes.

(b)Includes available for sale and other securities.

Level 3 Assets and Liabilities



Assets and liabilities recorded at fair value in the Consolidated Balance Sheets
are measured and classified in a hierarchy for disclosure purposes consisting of
three levels based on the observability of inputs available in the marketplace
used to measure the fair value.

For additional information see Note 6 to the Consolidated Financial Statements.

The following table presents the amount of assets and liabilities measured at fair value on a recurring basis and classified as Level 3:



                December 31, Percentage       December 31, Percentage
(in billions)           2019   of Total               2018   of Total
Assets        $         31.2        5.9 %   $         33.7        6.9 %
Liabilities              7.0        1.5                4.4        1.0


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Level 3 fair value measurements are based on valuation techniques that use at
least one significant input that is unobservable. We consider unobservable
inputs to be those for which market data is not available and that are developed
using the best information available about the assumptions that market
participants would use when valuing the asset or liability. Our assessment of
the significance of a particular input to the fair value measurement in its
entirety requires judgment.

We classify fair value measurements for certain assets and liabilities as Level
3 when they require significant unobservable inputs in their valuation,
including contractual terms, prices and rates, yield curves, credit curves,
measures of volatility, prepayment rates, default rates, mortality rates and
correlations of such inputs.

For a discussion of the valuation methodologies for assets and liabilities measured at fair value, as well as a discussion of transfers of Level 3 assets and liabilities see Note 6 to the Consolidated Financial Statements.

Income Taxes

Recoverability of Net Deferred Tax Asset



The evaluation of the recoverability of our deferred tax asset and the need for
a valuation allowance requires us to weigh all positive and negative evidence to
reach a conclusion that it is more likely than not that all or some portion of
the deferred tax asset will not be realized. The weight given to the evidence is
commensurate with the extent to which it can be objectively verified. The more
negative evidence that exists, the more positive evidence is necessary and the
more difficult it is to support a conclusion that a valuation allowance is not
needed.

We consider a number of factors to reliably estimate future taxable income so we
can determine the extent of our ability to realize net operating losses, foreign
tax credits, realized capital loss and other carryforwards. These factors
include forecasts of future income for each of our businesses and actual and
planned business and operational changes, both of which include assumptions
about future macroeconomic and AIG specific conditions and events. We subject
the forecasts to stresses of key assumptions and evaluate the effect on tax
attribute utilization. We also apply stresses to our assumptions about the
effectiveness of relevant prudent and feasible tax planning strategies. We have
also considered the impact of the Tax Act on our forecasts of taxable income,
made certain assumptions related to interpretation of relevant new rules, and
incorporated guidance issued by the U.S. tax authority. Our analysis also
reflects the effect of slower utilization of our tax credits due to a reduction
in the U.S. statutory tax rate as a result of the Tax Act. Our income forecasts,
coupled with our tax planning strategies, all resulted in sufficient taxable
income to achieve realization of the U.S. tax attributes prior to their
expiration.

For the year ended December 31, 2019, recent changes in market conditions,
including interest rate fluctuations, impacted the unrealized tax gains and
losses in the U.S. Non-Life Companies' available for sale securities portfolio,
resulting in an increase to the deferred tax liability related to net unrealized
tax capital gains. As of December 31, 2019, we continue to be in an overall
unrealized tax gain position with respect to the U.S. Non-Life Companies'
available for sale securities portfolio and thus concluded no valuation
allowance is necessary in the U.S. Non-Life Companies' available for sale
securities portfolio.

For the year ended December 31, 2019, recent changes in market conditions, including interest rate fluctuations, impacted the unrealized tax gains and losses in the U.S. life insurance companies' available for sale securities portfolio, resulting in a deferred tax liability related to net unrealized tax capital gains. As of December 31, 2019, based on all available evidence, we concluded that no valuation allowance is required.

For a discussion of our framework for assessing the recoverability of our deferred tax asset see Note 23 to the Consolidated Financial Statements.

Uncertain Tax Positions



Our accounting for income taxes, including uncertain tax positions, represents
management's best estimate of various events and transactions, and requires
judgment. FASB Interpretation No. 48, "Accounting for Uncertainty in Income
Taxes" now incorporated into Accounting Standards Codification, 740, Income
Taxes prescribes a recognition threshold and measurement attribute for the
financial statement recognition and measurement of an income tax position taken
or expected to be taken in a tax return. The standard also provides guidance on
derecognition, classification, interest and penalties and additional
disclosures. We determine whether it is more likely than not that a tax position
will be sustained, based on technical merits, upon examination by the relevant
taxing authorities before any part of the benefit can be recognized in the
financial statements. A tax position is measured at the largest amount of
benefit that is greater than 50 percent likely to be realized upon settlement.

We classify interest expense and penalties recognized on income taxes as a
component of income taxes.

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                                          ITEM 7 | Critical Accounting Estimates


U.S. Income Taxes on Earnings of Certain Foreign Subsidiaries



The U.S. federal income tax laws applicable to determining the amount of income
taxes related to differences between the book carrying amounts and tax bases of
subsidiaries are complex. Determining the amount also requires significant
judgment and reliance on reasonable assumptions and estimates.

U.S. Tax Reform



On December 22, 2017, the U.S. enacted Public Law 115-97, known informally as
the Tax Cuts and Jobs Act (the Tax Act). The Tax Act reduced the statutory rate
of U.S. federal corporate income tax to 21 percent and enacted numerous other
changes impacting AIG and the insurance industry.

The Tax Act includes a provision for GILTI under which taxes on foreign income
are imposed on the excess of a deemed return on tangible assets of certain
foreign subsidiaries and for BEAT under which taxes are imposed on certain base
eroding payments to affiliated foreign companies. While the U.S. tax authorities
issued formal guidance, including recently issued proposed and final regulations
for BEAT and other provisions of the Tax Act, there are still certain aspects of
the Tax Act that remain unclear and subject to substantial uncertainties.
Additional guidance is expected in future periods. Such guidance may result in
changes to the interpretations and assumptions we made and actions we may take,
which may impact amounts recorded with respect to international provisions of
the Tax Act, possibly materially. Consistent with accounting guidance, we treat
BEAT as a period tax charge in the period the tax is incurred and have made an
accounting policy election to treat GILTI taxes in a similar manner.

For an additional discussion of the Tax Act see Note 23 to the Consolidated Financial Statements.



Executive Summary

Overview

This overview of the MD&A highlights selected information and may not contain
all of the information that is important to current or potential investors in
our securities. You should read this Annual Report in its entirety for a more
detailed description of events, trends, uncertainties, risks and critical
accounting estimates affecting us.

On November 13, 2018, AIG completed the sale of a 19.9 percent ownership
interest in Fortitude Group Holdings, LLC (Fortitude Holdings) to TC Group
Cayman Investments Holdings, L.P. (TCG), an affiliate of The Carlyle Group L.P.
(Carlyle) (2018 Fortitude Sale). Upon completion of the 2018 Fortitude Sale,
Fortitude Holdings owned 100 percent of the outstanding common shares of
Fortitude Re and AIG had an 80.1 percent ownership interest in Fortitude
Holdings.

On November 25, 2019, AIG entered into a membership interest purchase agreement
with Fortitude Holdings, Carlyle, Carlyle FRL, an investment fund advised by an
affiliate of Carlyle (Carlyle FRL), T&D United Capital Co., Ltd. (T&D) and T&D
Holdings, Inc., pursuant to which, subject to the satisfaction or waiver of
certain conditions set forth therein, Carlyle FRL will purchase from AIG a 51.6
percent ownership interest in Fortitude Holdings and T&D will purchase from AIG
a 25 percent ownership interest in Fortitude Holdings (2019 Fortitude Sale).
Upon closing of the 2019 Fortitude Sale, AIG will have a 3.5 percent ownership
interest in Fortitude Holdings. There can be no guarantee that we will receive
the required regulatory approvals or that closing conditions will be satisfied
in order to consummate the 2019 Fortitude Sale.

For further discussion on these Fortitude Holdings transactions, see Note 4 to the Consolidated Financial Statements.

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                                                      ITEM 7 | Executive Summary


Financial Performance Summary



Net Income (Loss) Attributable To AIG Common Shareholders
(in millions)
[[Image Removed: Chart 4]]               2019 and 2018 Comparison
                                         Net income attributable to AIG Common
                                         Shareholders increased due to:
                                         •improvement in accident year losses in
                                         General Insurance as a result of
                                         underwriting discipline, increased use
                                         of reinsurance and a change in business
                                         mix as well as lower catastrophe losses
                                         and favorable prior year loss reserve
                                         development compared to unfavorable loss
                                         reserve development in the prior year in
                                         General Insurance;
                                         •higher investment returns in our
                                         alternative investments portfolio due to
                                         robust equity market returns in 2019,
                                         income from an initial public offering
                                         of a holding in the private equity
                                         portfolio, and an increase in income
                                         from fixed maturity securities for which
                                         the fair value option was elected. This
                                         compares to the prior year where returns
                                         were lower as a result of an increase in
                                         interest rates and widening credit
                                         spreads that occurred, lower hedge fund
                                         performance as well as negative
                                         performance of our fair value option
                                         equity securities portfolio;
                                         •net realized capital gains in 2019
                                         compared to net realized capital losses
                                         in the prior year; and
                                         •lower general and other operating
                                         expenses as a result of ongoing
                                         strategic initiatives to reduce costs.
                                         These increases were partially offset
                                         by:
                                         •a net loss reserve discount charge in
                                         2019 compared to a loss reserve discount
                                         benefit in 2018; and
                                         •the impact of noncontrolling interest
                                         attributed to Fortitude Re results in
                                         2019 as discussed in Consolidated
                                         Results of Operations.
                                         For further discussion see Consolidated
                                         Results of Operations.




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                                                      ITEM 7 | Executive Summary



[[Image Removed: Chart 5]]               2018 and 2017 Comparison
                                         Decrease in Net loss attributable to AIG
                                         common shareholders in 2018 compared to
                                         2017. Excluding the $6.7 billion tax
                                         charge related to the enactment of the
                                         Tax Act in 2017, we recorded a Net loss
                                         attributable to AIG common shareholders
                                         in 2018 compared to Net income
                                         attributable to AIG common shareholders
                                         in 2017 primarily due to:
                                         •lower investment returns primarily
                                         driven by lower hedge fund performance,
                                         a decline in income from fixed maturity
                                         securities for which the fair value
                                         option was elected when compared to
                                         higher returns on this portfolio in 2017
                                         as a result of significant spread
                                         tightening that occurred, losses on our
                                         fair value option equities portfolio,
                                         and lower invested assets resulting from
                                         the funding of the adverse development
                                         reinsurance agreement with National
                                         Indemnity Company (NICO), a subsidiary
                                         of Berkshire Hathaway Inc. (Berkshire),
                                         late in the first quarter of 2017;
                                         •a net unfavorable adjustment from the
                                         review and update of Life and Retirement
                                         actuarial assumptions compared to a net
                                         favorable adjustment in the prior year;
                                         and
                                         •higher general operating and other
                                         expenses.
                                         This decrease was partially offset by:
                                         •lower losses incurred from General
                                         Insurance operations driven by
                                         significantly lower catastrophe losses
                                         and lower unfavorable prior year loss
                                         reserve development, partially offset by
                                         higher severe losses; and
                                         •lower net realized capital losses.
                                         For further discussion see Consolidated
                                         Results of Operations.




Adjusted Pre-Tax Income*
(in millions)
[[Image Removed: Chart 4]]               2019 and 2018 Comparison
                                         Adjusted pre-tax income increased
                                         primarily due to:
                                         •higher investment returns in our
                                         alternative investments portfolio due to
                                         robust equity market returns in 2019,
                                         income from an initial public offering
                                         of a holding in the private equity
                                         portfolio, and an increase in income
                                         from fixed maturity securities for which
                                         the fair value option was elected. In
                                         the prior year returns were lower as a
                                         result of an increase in interest rates
                                         and widening credit spreads that
                                         occurred and lower hedge fund
                                         performance;
                                         •lower catastrophe losses and lower
                                         accident year losses as a result of
                                         underwriting discipline, increased use
                                         of reinsurance and a change in business
                                         mix and favorable prior year loss
                                         reserve development compared to
                                         unfavorable loss reserve development in
                                         the prior year; and
                                         •lower general operating and other
                                         expenses as a result of ongoing
                                         strategic initiatives to reduce costs.




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                                                      ITEM 7 | Executive Summary



[[Image Removed: Chart 5]]               2018 and 2017 Comparison
                                         Adjusted pre-tax income decreased
                                         primarily due to:
                                         •lower investment returns primarily
                                         driven by lower hedge fund performance,
                                         a decline in income from fixed maturity
                                         securities for which the fair value
                                         option was elected when compared to
                                         higher returns on this portfolio in 2017
                                         as a result of significant spread
                                         tightening that occurred, losses on our
                                         fair value option equities portfolio,
                                         and lower invested assets resulting from
                                         the funding of the adverse development
                                         reinsurance agreement with NICO late in
                                         the first quarter of 2017;
                                         •a net unfavorable adjustment from the
                                         review and update of Life and Retirement
                                         actuarial assumptions compared to a net
                                         favorable adjustment in the prior year;
                                         and
                                         •higher general operating and other
                                         expenses.
                                         This decrease was partially offset by
                                         lower losses incurred from General
                                         Insurance operations driven by
                                         significantly lower catastrophe losses
                                         and lower unfavorable prior year loss
                                         reserve development, partially offset by
                                         higher severe losses.
                                         For further discussion see Consolidated
                                         Results of Operations.

*Non-GAAP measure - for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations.





General Operating and Other Expenses
(in millions)
[[Image Removed: Chart 1]]               General operating and other expenses
                                         declined in 2019 compared to 2018
                                         primarily due to lower employee related
                                         expenses and professional fee reductions
                                         pertaining to expense reduction
                                         initiatives. The declines were partially
                                         offset by an increase in expenses caused
                                         by the acquisitions of Validus and
                                         Glatfelter in the third and fourth
                                         quarters of 2018, respectively. General
                                         operating and other expenses increased
                                         in 2018 compared to 2017 due to the
                                         acquisition of Validus, business growth
                                         and continued investments in business
                                         platforms.
                                         In keeping with our broad and ongoing
                                         efforts to transform for long-term
                                         competitiveness, general operating and
                                         other expenses for 2019, 2018 and 2017
                                         included approximately $218 million,
                                         $395 million and $413 million,
                                         respectively, of pre-tax restructuring
                                         and other costs which were primarily
                                         comprised of employee severance charges
                                         and other exit costs related to
                                         organizational simplification,
                                         operational efficiency, and business
                                         rationalization.







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                                                      ITEM 7 | Executive Summary



Return on Common Equity                      Adjusted Return on Common Equity*

[[Image Removed: Chart 3]]                   [[Image Removed: Chart 1]]

*Non-GAAP measure - for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations.



Book Value Per Common Share                  Adjusted Book Value Per Common 

Share*


[[Image Removed: Chart 1]]                   [[Image Removed: Chart 1]]

*Non-GAAP measure - for reconciliation of Non-GAAP to GAAP measures see Consolidated Results of Operations.

AIG's Outlook - Industry and economic factors



Our business is affected by industry and economic factors such as interest
rates, currency exchange rates, credit and equity market conditions,
catastrophic claims events, regulation, tax policy, competition, and general
economic, market and political conditions. We continued to operate under
difficult market conditions in 2019, characterized by factors such as the impact
of historically low interest rates, slowing global economic growth, global trade
tensions and the UK's pending withdrawal from its membership in the European
Union (the EU) (commonly referred to as Brexit). Brexit has also affected the
U.S. dollar/British pound exchange rate and increased the volatility of exchange
rates among the Euro, British pound and the Japanese yen (the Major Currencies),
which may continue for some time.

Impact of Changes in the Interest Rate Environment



While many benchmark U.S. interest rates had risen to recent period highs in
2018, more recent concerns about global trade and potential weakness in U.S.
economic expansion led to declining interest rates in 2019, with key benchmark
rates in the U.S. and in many developed markets close to historic lows and, in
some international jurisdictions, negative. The low interest rate environment
negatively affects sales of interest rate sensitive products in our industry and
negatively impacts the profitability of our existing business as we reinvest
cash flows from investments, including increased calls and prepayments of fixed
maturity securities and mortgage loans, at rates below the average yield of our
existing portfolios. On the other hand, if rates rise, some of these impacts may
abate while there may be different impacts, some of which are highlighted below.
We actively manage our exposure to the interest rate environment through
portfolio selection and asset-liability management, including spread management
strategies for our investment-oriented products and economic hedging of interest
rate risk from guarantee features in our variable and fixed index annuities.

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                                                      ITEM 7 | Executive Summary


Additionally, sustained low interest rates may result in higher pension expense due to the impact on discounting of projected benefit cash flows.

Annuity Sales and Surrenders



The sustained low interest rate environment has a significant impact on the
annuity industry. Low long-term interest rates put pressure on investment
returns, which may negatively affect sales of interest rate sensitive products
and reduce future profits on certain existing fixed rate products. However, our
disciplined rate setting has helped to mitigate some of the pressure on
investment spreads. Rapidly rising interest rates could create the potential for
increased sales, but may also drive higher surrenders. Customers are, however,
currently buying fixed annuities with surrender charge periods, generally in the
three-to-five year range, in pursuit of higher returns, which may help mitigate
increased early surrenders in a rising rate environment. In addition, older
contracts that have higher minimum interest rates and continue to be attractive
to the contract holders have driven better than expected persistency in Fixed
Annuities, although the reserves for such contracts have continued to decrease
over time in amount and as a percentage of the total annuity portfolio. We will
closely monitor surrenders of Fixed Annuities as contracts with lower minimum
interest rates come out of the surrender charge period in a more attractive rate
environment. Low interest rates have also driven growth in our fixed index
annuity products, which provide additional interest crediting, tied to favorable
performance in certain equity market indices and the availability of guaranteed
living benefits. Changes in interest rates significantly impact the valuation of
our liabilities for annuities with guaranteed income features and the value of
the related hedging portfolio.

Reinvestment and Spread Management



We actively monitor fixed income markets, including the level of interest rates,
credit spreads and the shape of the yield curve. We also frequently review our
interest rate assumptions and actively manage the crediting rates used for new
and in-force business. Business strategies continue to evolve to maintain
profitability of the overall business in light of the interest rate environment.
A low interest rate environment puts margin pressure on pricing of new business
and on existing products, due to the challenge of investing new money or
recurring premiums and deposits, and reinvesting investment portfolio cash
flows, in the low interest rate environment. In addition, there is investment
risk associated with future premium receipts from certain in-force business.
Specifically, the investment of these future premium receipts may be at a yield
below that required to meet future policy liabilities.

The contractual provisions for renewal of crediting rates and guaranteed minimum
crediting rates included in products may reduce spreads in a sustained low
interest rate environment and thus reduce future profitability. Although this
interest rate risk is partially mitigated through the asset-liability management
process, product design elements and crediting rate strategies, a sustained low
interest rate environment may negatively affect future profitability.

For additional information on our investment and asset-liability management strategies see Investments.



For investment-oriented products in our Individual Retirement, Group Retirement,
Life Insurance and Institutional Markets businesses, our spread management
strategies include disciplined pricing and product design for new business,
modifying or limiting the sale of products that do not achieve targeted spreads,
using asset-liability management to match assets to liabilities to the extent
practicable, and actively managing crediting rates to help mitigate some of the
pressure on investment spreads. Renewal crediting rate management is done under
contractual provisions that were designed to allow crediting rates to be reset
at pre-established intervals in accordance with state and federal laws and
subject to minimum crediting rate guarantees. We will continue to adjust
crediting rates on in-force business to mitigate the pressure on spreads from
declining base yields, but our ability to lower crediting rates may be limited
by the competitive environment, contractual minimum crediting rates, and
provisions that allow rates to be reset only at pre-established intervals. As
interest rates rise, we may need to raise crediting rates on in-force business
for competitive and other reasons potentially reducing the impact of investing
in a higher interest rate environment.

Of the aggregate fixed account values of our Individual Retirement and Group
Retirement annuity products, 65 percent were crediting at the contractual
minimum guaranteed interest rate at December 31, 2019. The percentage of fixed
account values of our annuity products that are currently crediting at rates
above one percent was 61 percent and 66 percent at December 31, 2019 and 2018,
respectively. These businesses continue to focus on pricing discipline and
strategies to manage the minimum guaranteed interest crediting rates offered on
new sales in the context of regulatory requirements and competitive positioning.
In the core universal life business in our Life Insurance business, 63 percent
of the account values were crediting at the contractual minimum guaranteed
interest rate at December 31, 2019.

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                                                      ITEM 7 | Executive Summary



The following table presents fixed annuity and universal life account values of
our Individual Retirement, Group Retirement and Life Insurance operating
segments by contractual minimum guaranteed interest rate and current crediting
rates:

                                               Current Crediting Rates
December 31, 2019                                 1-50 Basis   More than 50
Contractual Minimum Guaranteed  At Contractual  Points Above   Basis Points
Interest Rate                          Minimum       Minimum  Above Minimum
(in millions)                        Guarantee     Guarantee      Guarantee     Total
Individual Retirement*
<=1%                            $        5,835   $     2,756  $      19,812 $  28,403
> 1% - 2%                                5,437            90          1,892     7,419
> 2% - 3%                               11,668           237             69    11,974
> 3% - 4%                                9,094            41              6     9,141
> 4% - 5%                                  517             -              4       521
> 5% - 5.5%                                 34             -              5        39
Total Individual Retirement     $       32,585   $     3,124  $      21,788 $  57,497
Group Retirement*
1%                              $        1,504   $     2,514  $       4,540 $   8,558
> 1% - 2%                                5,329           932            552     6,813
> 2% - 3%                               14,703             4              -    14,707
> 3% - 4%                                  788             -              -       788
> 4% - 5%                                7,028             -              -     7,028
> 5% - 5.5%                                169             -              -       169
Total Group Retirement          $       29,521   $     3,450  $       5,092 $  38,063
Universal life insurance
1%                              $            -   $         -  $           - $       -
> 1% - 2%                                   94            24            373       491
> 2% - 3%                                  270           584          1,068     1,922
> 3% - 4%                                1,460           483             68     2,011
> 4% - 5%                                2,881           231             38     3,150
> 5% - 5.5%                                200             -              -       200
Total universal life insurance  $        4,905   $     1,322  $       1,547 $   7,774
Total                           $       67,011   $     7,896  $      28,427 $ 103,334
Percentage of total                         65 %           8 %           27 %     100 %

*Individual Retirement and Group Retirement amounts shown include fixed options within variable annuity products.

General Insurance



The impact of low interest rates on our General Insurance segment is primarily
on our long-tail Casualty line of business. We expect limited impacts on our
existing long-tail Casualty business as the duration of our assets is slightly
longer than that of our liabilities. Sustained low interest rates would
potentially impact new and renewal business for the long-tail Casualty line as
we may not be able to adjust our future pricing consistent with our
profitability objectives to fully offset the impact of investing at lower rates.
However, we will continue to maintain pricing discipline and risk selection.

In addition, for our General Insurance segment and General Insurance Run-Off
Lines reported within the Legacy Portfolio, sustained low interest rates may
unfavorably affect the net loss reserve discount for workers' compensation, and
to a lesser extent could favorably impact assumptions about future medical
costs, the combined net effect of which could result in higher net loss
reserves.

Standard of Care Developments



In our Life and Retirement business, we and our distributors are subject to laws
and regulations regarding the standard of care applicable to sales of our
products and the provision of advice to our customers. In recent years, many of
these laws and regulations have been revised or reexamined while others have
been newly adopted. We continue to closely follow these legislative and
regulatory activities. For additional information regarding these legislative
and regulatory activities, see Item 1. Business - Regulation - U.S. Regulation -
Standard of Care Developments. Changes in standard of care requirements or new
standards issued by governmental authorities, such as the DOL, the SEC, the NAIC
or state regulators and/or legislators, may affect our businesses, results of
operations and financial condition. While we cannot predict the long-term impact
of these legislative and regulatory developments on our Life and Retirement
businesses, we believe our diverse product offerings and distribution
relationships position us to compete effectively in this evolving marketplace.

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                                                      ITEM 7 | Executive Summary



Impact of Currency Volatility

Currency volatility remains acute. Such volatility affected line item components
of income for those businesses with substantial international operations. In
particular, growth trends in net premiums written reported in U.S. dollars can
differ significantly from those measured in original currencies. The net effect
on underwriting results, however, is significantly mitigated, as both revenues
and expenses are similarly affected.

These currencies may continue to fluctuate, in either direction, especially as a
result of the UK's announced exit from the EU, and such fluctuations will affect
net premiums written growth trends reported in U.S. dollars, as well as
financial statement line item comparability.

General Insurance businesses are transacted in most major foreign currencies.
The following table presents the average of the quarterly weighted average
exchange rates of the Major Currencies, which have the most significant impact
on our businesses:

Years Ended December 31,                                 Percentage Change
Rate for 1 USD               2019   2018   2017   2019 vs. 2018   2018 vs. 2017
Currency:
GBP                          0.79   0.75   0.78               5 %           (4) %
EUR                          0.90   0.84   0.90               7 %           (7) %
JPY                        109.31 110.50 112.44             (1) %           (2) %

Unless otherwise noted, references to the effects of foreign exchange in the General Insurance discussion of results of operations are with respect to movements in the Major Currencies included in the preceding table.

Other Industry Developments



On September 7, 2017, the UK Ministry of Justice announced a proposal to
increase the Ogden rate from negative 0.75 percent to between zero and one
percent. Following this announcement, on December 20, 2018 the UK Parliament
passed the Civil Liability Act 2018 which implements a new framework for
determining the Ogden rate and requires the UK Ministry of Justice to start a
review of the Ogden rate within 90 days of its commencement and review
periodically thereafter. The Ministry of Justice concluded a public call for
evidence on January 30, 2019 prior to beginning its first review. On July 15,
2019, the UK Ministry of Justice announced a change in the Ogden rate from
negative 0.75 percent to negative 0.25 percent with an effective date of August
5, 2019.

Consolidated Results of Operations

The following section provides a comparative discussion of our Consolidated Results of Operations on a reported basis for the three-year period ended December 31, 2019. Factors that relate primarily to a specific business are discussed in more detail within the business segment operations section.

For a discussion of the Critical Accounting Estimates that affect our results of operations see the Critical Accounting Estimates section of this MD&A.



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                                     ITEM 7 | Consolidated Results of Operations



The following table presents our consolidated results of operations and other
key financial metrics:

Year Ended December 31,                                                    Percentage Change
(in millions)                              2019     2018      2017   2019 vs. 2018   2018 vs. 2017
Revenues:
Premiums                               $ 30,561 $ 30,614 $  31,374               - %           (2) %
Policy fees                               3,015    2,791     2,935               8             (5)
Net investment income                    14,619   12,476    14,179              17            (12)

Net realized capital gains (losses) 632 (130) (1,380)


    NM              91
Other income                                919    1,638     2,412            (44)            (32)
Total revenues                           49,746   47,389    49,520               5             (4)
Benefits, losses and expenses:
Policyholder benefits and losses
incurred                                 25,402   27,412    29,972             (7)             (9)
Interest credited to policyholder
account balances                          3,832    3,754     3,592               2               5
Amortization of deferred policy
acquisition costs                         5,164    5,386     4,288             (4)              26

General operating and other expenses 8,537 9,302 9,107

    (8)               2
Interest expense                          1,417    1,309     1,168               8              12

(Gain) loss on extinguishment of debt 32 7 (5)

    357              NM
Net (gain) loss on sale of divested
businesses                                   75     (38)      (68)              NM              44

Total benefits, losses and expenses 44,459 47,132 48,054

    (6)             (2)
Income from continuing operations
before
income tax expense                        5,287      257     1,466              NM            (82)
Current                                     545      336       636              62            (47)
Deferred                                    621    (182)     6,890              NM              NM
Income tax expense                        1,166      154     7,526              NM            (98)
Income (loss) from continuing
operations                                4,121      103   (6,060)              NM              NM
Income (loss) from discontinued
operations,
net of income taxes                          48     (42)         4              NM              NM
Net income (loss)                         4,169       61   (6,056)              NM              NM
Less: Net income attributable to
noncontrolling interests                    821       67        28              NM             139

Net income (loss) attributable to AIG 3,348 (6) $ (6,084)

     NM             100 %
Less: Dividends on preferred stock           22        -         -              NM              NM
Net income (loss) attributable to AIG
common
shareholders                           $  3,326 $    (6) $ (6,084)              NM %           100 %



Years Ended December 31,                                 2019             2018             2017
Return on common equity                                   5.3 %            0.0 %          (8.4) %
Adjusted return on common equity                          8.3              2.1              4.1

                                                                  December 31,     December 31,
(in millions, except per common
share data)                                                               2019             2018
Balance sheet data:
Total assets                                                     $     525,064   $      491,984
Long-term debt and debt of consolidated
investment entities                                                     35,350           34,540
Total AIG shareholders' equity                                          65,675           56,361
Book value per common share                                              74.93            65.04
Book value per common share,
excluding AOCI                                                           69.20            66.67
Adjusted book value per common
share                                                                    58.89            54.95


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                                     ITEM 7 | Consolidated Results of Operations


The following table presents a reconciliation of pre-tax income/net income (loss) attributable to AIG to adjusted pre-tax income/adjusted after-tax income attributable to AIG:



Year Ended December 31,                                 2019                                           2018                                           2017
                                                Total Tax          Non-                        Total Tax          Non-                       Total Tax          Non-
                                                (Benefit)   controlling    After               (Benefit)   controlling    After              (Benefit)   controlling     After
(in millions, except per common
share data)                           Pre-tax      Charge  Interests(b)     

Tax Pre-tax Charge Interests Tax Pre-tax Charge

    Interests       Tax
Pre-tax income/net income (loss)
including noncontrolling interests   $  5,287  $    1,166  $          - $  4,169    $    257  $      154   $         - $     61    $  1,466  $   7,526   $         - $ (6,056)
Noncontrolling interests                                          (821)    (821)                                  (67)     (67)                                 (28)      (28)
Pre-tax income/net income (loss)
attributable to AIG                  $  5,287  $    1,166  $      (821) $  

3,348 $ 257 $ 154 $ (67) $ (6) $ 1,466 $ 7,526

$      (28) $ (6,084)
Dividends on preferred stock                                                  22                                              -                                              -
Net income (loss) attributable to
AIG
common shareholders                                                     $  3,326                                       $    (6)                                      $ (6,084)
Changes in uncertain tax positions
and
other tax adjustments                                (30)             -       30                    (48)             -       48                  (488)             -       488
Deferred income tax valuation
allowance
(releases) charges                                     43             -     (43)                    (21)             -       21                   (43)             -        43
Impact of Tax Act                                       -             -        -                       -             -        -                (6,687)             -     6,687
Changes in fair value of securities
used to
hedge guaranteed living benefits        (194)        (40)             -    (154)         154          32             -      122       (146)       (51)             -      (95)
Changes in benefit reserves and
DAC, VOBA and
SIA related to net realized capital
gains (losses)                           (56)        (12)             -     (44)         (6)         (3)             -      (3)       (303)      (106)             -     (197)
Changes in the fair value of equity
securities                              (158)        (33)             -    (125)           -           -             -        -           -          -             -         -
Unfavorable (favorable) prior year
development and
related amortization changes ceded
under
retroactive reinsurance agreements      (267)        (56)             -    (211)         675         142             -      533         303        106             -       197
(Gain) loss on extinguishment of
debt                                       32           7             -       25           7           1             -        6         (5)        (2)             -       (3)
Net realized capital (gains)
losses(a)                               (448)        (97)             -    (351)         193          41             -      152       1,380        506             -       874
(Income) loss from discontinued
operations                                                                  (48)                                             42                                            (4)
(Income) loss from divested
businesses                                 75           9             -       66        (38)         (8)             -     (30)        (68)       (41)             -      (27)
Non-operating litigation reserves
and settlements                           (2)           -             -      (2)          19           4             -       15       (129)       (45)             -      (84)
Net loss reserve discount (benefit)
charge                                    955         201             -      754       (371)        (79)             -    (292)         187         65             -       122
Pension expense related to a
one-time lump sum
payment to former employees                 -           -             -        -           -           -             -        -          60         21             -        39
Integration and transaction costs
associated with acquired businesses        24           5             -       19         124          26             -       98           -          -             -         -
Restructuring and other costs             218          46             -      172         395          83             -      312         413        145             -       268
Professional fees related to
regulatory or
accounting changes                         12           2             -       10           -           -             -        -           -          -             -         -
Noncontrolling interests primarily
related to
net realized capital gains (losses)
of
Fortitude Holdings' standalone
results(b)                                                          660      660                                    46       46                                    7         7
Adjusted pre-tax income/Adjusted
after-tax income attributable to
AIG common shareholders              $  5,478  $    1,211  $      (161) $  

4,084 $ 1,409 $ 324 $ (21) $ 1,064 $ 3,158 $ 906

$ (21) $ 2,231



Weighted average diluted shares
outstanding                                                                889.5                                          910.1                                          930.6
Income (loss) per common share
attributable
to AIG common shareholders
(diluted)                                                               $   3.74                                       $ (0.01)                                      $  (6.54)
Adjusted after-tax income per
common
share attributable to AIG common
shareholders (diluted)(c)                                               $   4.59                                       $   1.17                                      $    2.34

(a)Includes all net realized capital gains and losses except earned income (periodic settlements and changes in settlement accruals) on derivative instruments used for non-qualifying (economic) hedging or for asset replication.



(b)Noncontrolling interests is primarily due to the 19.9 percent investment in
Fortitude Holdings by an affiliate of Carlyle, which occurred in the fourth
quarter of 2018. Carlyle is allocated 19.9 percent of Fortitude Holdings'
standalone financial results. Fortitude Holdings' results are mostly eliminated
in AIG's consolidated income from continuing operations given that its results
arise from intercompany transactions. Noncontrolling interests is calculated
based on the standalone financial results of Fortitude Holdings. The most
significant component of Fortitude Holdings' standalone results includes the
change in fair value of the embedded derivatives, which moved materially in the
year due to lower rates and tightening credit spreads, and which are recorded in
net realized capital gains and losses of Fortitude Holdings. In accordance with
AIG's adjusted after-tax income definition, realized capital gains and losses
are excluded from noncontrolling interests.



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                                     ITEM 7 | Consolidated Results of Operations



Fortitude Holdings' summarized financial information (standalone results) is
presented below:

Year Ended December 31, 2019                        Fortitude   AIG Noncontrolling
(in millions)                                        Holdings             Interest
Revenues                                  $             2,359 $                470
Expenses                                                1,890                  376
Adjusted pre-tax income                                   469                   94
Taxes on adjusted pre-tax income                           98               

20


Adjusted after-tax income, excluding
realized capital gains                                    371                   74

Net realized capital gains                              4,216                  839
Taxes on realized capital gains                           886               

179


After-tax net realized capital gains                    3,330                  660
Net income                                $             3,701 $                734


(c)For 2017, because we reported a net loss from continuing operations
attributable to AIG common shareholders, all common stock equivalents are
anti-dilutive and are therefore excluded from the calculation of diluted shares
and diluted per common share amounts. However, because we reported adjusted
after-tax income attributable to AIG common shareholders, the calculation of
adjusted after-tax income per diluted common share includes 22,412,682 dilutive
shares.

pre-tax income Comparison for 2019 and 2018

Pre-tax income increased in 2019 compared to 2018 primarily due to:



?improvement in accident year losses in General Insurance as a result of
underwriting discipline, increased use of reinsurance and a change in business
mix as well as lower catastrophe losses and favorable prior year loss reserve
development compared to unfavorable loss reserve development in the prior year
in General Insurance;

?higher investment returns in our alternative investments portfolio due to
robust equity market returns in 2019, income from an initial public offering of
a holding in the private equity portfolio, and an increase in income from fixed
maturity securities for which the fair value option was elected. This compares
to lower returns in the prior year as a result of an increase in interest rates
and widening credit spreads that occurred, lower hedge fund performance, as well
as negative performance of our fair value option equity securities portfolio;

?net realized capital gains in 2019 compared to net realized capital losses in
the prior year due to gains on the sales of securities and foreign exchange
compared to losses on sales of securities and foreign exchange in 2018, as well
as lower impairments in 2019 and losses on private equity sales in 2018.
Partially offsetting these gains were derivative losses in 2019 compared to
gains in 2018; and

?lower general and other operating expenses as a result of ongoing strategic initiatives to reduce costs.

These increases were partially offset by:

?a net loss reserve discount charge in 2019 compared to a loss reserve discount benefit in the prior year.

pre-tax income (loss) Comparison for 2018 and 2017

Pre-tax income decreased in 2018 compared to 2017 primarily due to:



?lower investment returns primarily driven by lower hedge fund performance, a
decline in income from fixed maturity securities for which the fair value option
was elected compared to higher returns on this portfolio in 2017 as a result of
significant spread tightening that occurred, losses on our fair value option
equities portfolio, and lower invested assets resulting from the funding of the
adverse development reinsurance agreement with NICO late in the first quarter of
2017;

?a net unfavorable adjustment from the review and update of Life and Retirement
actuarial assumptions compared to a net favorable adjustment in the prior year;
and

?higher general operating and other expenses due to the acquisition of Validus, business growth and continued investments in business platforms.

Partially offset by:

?lower losses incurred from General Insurance operations driven by significantly lower catastrophe losses and lower unfavorable prior year loss reserve development, partially offset by higher severe losses; and

?lower net realized capital losses due to:



-Life and Retirement guaranteed living benefits, net of hedges, which reflected
net realized capital gains in 2018 compared to net realized capital losses in
2017, primarily due to changes in the movement in the non-performance or "own
credit" risk adjustment (NPA), which is not hedged as part of our economic
hedging program (see Insurance Reserves - Life and Annuity Reserves and DAC -
Variable Annuity Guaranteed Benefits and Hedging Results);

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                                     ITEM 7 | Consolidated Results of Operations



-Partially offset by losses on the sale of securities in 2018 due to a decline
in the credit and equity markets in the fourth quarter of 2018 compared to gains
in the prior year.

U.S. Tax Reform Overview

On December 22, 2017, the U.S. enacted Public Law 115-97, known informally as
the Tax Act. The Tax Act reduced the statutory rate of U.S. federal corporate
income tax to 21 percent and enacted numerous other changes impacting AIG and
the insurance industry. Changes specific to the insurance industry include the
calculation of insurance tax reserves and related transition adjustments,
amortization of specified policy acquisition expenses, treatment of separate
account dividends received deductions and computation of pro-ration adjustments.
Provisions of the Tax Act with broader application include reductions or
elimination of deductions for certain items, e.g., reductions to corporate
dividends received deductions, disallowance of entertainment expenses and
limitations on the deduction of certain executive compensation costs. These
provisions, generally, result in an increase in AIG's taxable income.

The Tax Act includes provisions for Global Intangible Low-Taxed Income (GILTI)
under which taxes are imposed on the excess of a deemed return on tangible
assets of certain foreign subsidiaries and for Base Erosion and Anti-Abuse Tax
(BEAT) under which taxes are imposed on certain base eroding payments to
affiliated foreign companies. While the U.S. tax authorities issued formal
guidance, including recently issued proposed and final regulations for BEAT and
other provisions of the Tax Act, there are still certain aspects of the Tax Act
that remain unclear and subject to substantial uncertainties. Additional
guidance is expected in future periods. Such guidance may result in changes to
the interpretations and assumptions we made and actions we may take, which may
impact amounts recorded with respect to international provisions of the Tax Act,
possibly materially. Consistent with accounting guidance, we treat BEAT as a
period tax charge in the period the tax is incurred and have made an accounting
policy election to treat GILTI taxes in a similar manner.

Repatriation Assumptions



As a result of the Tax Act, the majority of accumulated foreign earnings that
were previously untaxed are subject to a one-time deemed repatriation tax. Going
forward, foreign earnings not taxed as part of the one-time deemed repatriation
(or otherwise taxed currently under the GILTI or subpart F regimes) will
generally be exempt from U.S. tax upon repatriation. Notwithstanding the
changes, U.S. tax on foreign exchange gain or loss and certain non-U.S.
withholding taxes will continue to be applicable upon future repatriations of
foreign earnings. For 2019, we consider our foreign earnings with respect to
certain operations in Canada, South Africa, the Far East, Latin America, Bermuda
as well as the European, Asia Pacific and Middle East regions to be indefinitely
reinvested. These earnings relate to ongoing operations and have been reinvested
in active business operations. Deferred taxes, if necessary, have been provided
on earnings of non-U.S. affiliates whose earnings are not indefinitely
reinvested.

INCOME TAX EXPENSE ANALYSIS

For the year ended December 31, 2019, the effective tax rate on income from continuing operations was 22.1 percent. The effective tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to:

?tax charges of:

-$96 million net charge primarily related to the accrual of IRS interest (including interest related to uncertain tax positions),

-$82 million associated with the effect of foreign operations,



-$37 million of tax charges and related interest associated with increases in
uncertain tax positions primarily related to open tax issues and audits in state
and local jurisdictions

-$27 million of excess tax charges related to share based compensation payments recorded through the income statement; and

-$15 million of non-deductible transfer pricing charges;

?partially offset by tax benefits of:



-$113 million of reclassifications from accumulated other comprehensive income
to income from continuing operations related to the disposal of available for
sale securities,

-$65 million of tax exempt income, and

-$44 million of valuation allowance activity related to certain foreign subsidiaries and state jurisdictions.



The effect of foreign operations is primarily related to income and losses in
our foreign operations taxed at statutory tax rates different than 21 percent
and foreign income subject to U.S. taxation.



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                                     ITEM 7 | Consolidated Results of Operations


For the year ended December 31, 2018, the effective tax rate on income from continuing operations was 59.9 percent. The effective tax rate on income from continuing operations differs from the statutory tax rate of 21 percent primarily due to:

?tax charges of:

-$83 million net charge primarily related to the accrual of IRS interest (including interest related to uncertain tax positions),

-$62 million measurement period adjustment related to the deemed repatriation tax,

-$44 million associated with the effect of foreign operations,

-$21 million of additional U.S. taxes imposed on income of our foreign subsidiaries under international provisions of the Tax Act,

-$21 million valuation allowance activity related to certain foreign subsidiaries and state jurisdictions, and

-$29 million of non-deductible transfer pricing charges;

?partially offset by tax benefits of:



-$72 million of reclassifications from accumulated other comprehensive income to
income from continuing operations related to the disposal of available for sale
securities,

-$37 million of tax exempt income, and

-$13 million of excess tax deductions related to share based compensation payments recorded through the income statement.



The effect of foreign operations is primarily related to income and losses in
our foreign operations taxed at statutory tax rates different than 21 percent
and foreign income subject to U.S. taxation.

For the year ended December 31, 2017, the effective tax rate on income from continuing operations was not meaningful. The effective tax rate differs from the 2017 statutory tax rate of 35 percent primarily due to:

?tax charges of:

-$6.7 billion associated with the enactment of the Tax Act discussed above,



-$660 million of tax charges and related interest associated with increases in
uncertain tax positions primarily related to cross border financing transactions
and other open tax issues,

-$69 million associated with the effect of foreign operations, and

-$35 million of non-deductible transfer pricing charges;

?partially offset by tax benefits of:

-$201 million of tax exempt income,



-$184 million of reclassifications from accumulated other comprehensive income
to income from continuing operations related to the disposal of available for
sale securities, and

-$40 million of excess tax deductions related to share based compensation payments recorded through the income statement in accordance with relevant accounting literature.

The effect of foreign operations is primarily related to losses incurred in our European operations taxed at a statutory tax rate lower than 35 percent and other foreign taxes.

For additional information see Note 23 to the Consolidated Financial Statements.

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                                            ITEM 7 | Business Segment Operations



Business Segment Operations

Our business operations consist of General Insurance, Life and Retirement, Other Operations, and a Legacy Portfolio.

General Insurance consists of two operating segments: North America and
International. Life and Retirement consists of four operating segments:
Individual Retirement, Group Retirement, Life Insurance and Institutional
Markets. Other Operations consists of businesses and items not allocated to our
other businesses, which are primarily AIG Parent, Blackboard and Fuji Life,
which was sold on April 30, 2017. Our Legacy Portfolio consists of our Legacy
Life and Retirement Run-Off Lines, Legacy General Insurance Run-Off Lines, and
Legacy Investments. Effective February 2018, Fortitude Re is included in our
Legacy Portfolio.

The following table summarizes Adjusted pre-tax income (loss) from our business
segment operations. See also Note 3 to the Consolidated Financial Statements.

Years Ended December 31,
(in millions)                                             2019      2018      2017
Core business:
General Insurance
North America                                        $   2,709 $     (8) $   (232)
International                                              824     (461)     (581)
General Insurance                                        3,533     (469)     (813)
Life and Retirement
Individual Retirement                                    1,984     1,681     2,289
Group Retirement                                           937       933     1,004
Life Insurance                                             246       330       274
Institutional Markets                                      291       246       264
Life and Retirement                                      3,458     3,190     3,831
Other Operations                                       (1,709)   (1,584)   (1,405)

Consolidations, eliminations and other adjustments (305) 59


    75
Total Core                                               4,977     1,196     1,688
Legacy Portfolio                                           501       213     1,470
Adjusted pre-tax income                              $   5,478 $   1,409 $   3,158




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                        ITEM 7 | Business Segment Operations | General Insurance





General Insurance

General Insurance is managed by our geographic markets of North America and International. Our global presence is reflected in our multinational capabilities to provide our Commercial Lines and Personal Insurance products within these geographic markets.

PRODUCTS AND DISTRIBUTION


      [[Image Removed: Picture 3]]             [[Image Removed: Picture 4]]
Liability: Products include general liability, environmental, commercial
automobile liability, workers' compensation, excess casualty and crisis management
insurance products. Casualty also includes risk- sharing and other customized
structured programs for large corporate and multinational customers.
Financial Lines: Products include professional liability insurance for a range of
businesses and risks, including D&O, mergers and acquisitions, fidelity,
employment practices, fiduciary liability, cyber risk, kidnap and ransom, and
errors and omissions insurance (E&O).
Property: Products include commercial and industrial property insurance products
and services that cover exposures to man-made and natural disasters, including
business interruption.
Special Risks: Products include aerospace, political risk, trade credit, portfolio
solutions, energy-related property insurance products, surety, marine and crop
insurance.
Personal Lines: Products include personal auto and property in selected markets
and insurance for high net worth individuals offered through AIG Private Client
Group in the U.S. that covers auto, homeowners, umbrella, yacht, fine art and
collections. In addition, we offer extended warranty insurance and services
covering electronics, appliances, and HVAC.
Accident & Health: Products include voluntary and sponsor-paid personal accident
and supplemental health products for individuals, employees, associations and
other organizations, as well as a broad range of travel insurance products and
services for leisure and business travelers.




General Insurance products in North America and International markets are
distributed through various channels, including captive and independent agents,
brokers, affinity partners, airlines and travel agents, and retailers. Our
distribution network is aided by our competitive position to write
multiple-national and cross-border risks in both Commercial Lines and Personal
Insurance.

BUSINESS STRATEGY

Profitable Growth: Deploy capital efficiently to act opportunistically and optimize diversity within the portfolio to grow in profitable lines, geographies and customer segments. Look to inorganic growth opportunities in profitable markets and segments to expand our capabilities and footprint.



Reinsurance Optimization: Strategically partner with reinsurers to reduce
exposure to losses arising from frequency of large catastrophic events and the
severity from individual risk losses. We strive to optimize our reinsurance
program to manage volatility and protect the balance sheet from tail events and
unpredictable net losses in support of our profitable growth objectives.

Underwriting Excellence: Empower and increase accountability of the underwriter
and continue to integrate underwriting, claims and actuarial to enable better
decision making. Focus on enhancing risk selection, driving consistent
underwriting best practices and building robust monitoring standards to improve
underwriting results.

74 AIG | 2019 Form 10-K

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                        ITEM 7 | Business Segment Operations | General Insurance



COMPETITION and challenges

Operating in a highly competitive industry, General Insurance competes against
several hundred companies, specialty insurance organizations, mutual companies
and other underwriting organizations in the U.S. In international markets, we
compete for business with the foreign insurance operations of large global
insurance groups and local companies in specific market areas and product types.
Insurance companies compete through a combination of risk acceptance criteria,
product pricing, service and terms and conditions. General Insurance seeks to
distinguish itself in the insurance industry primarily based on its
well-established brand, global franchise, multinational capabilities, financial
and capital strength, innovative products, claims expertise to handle complex
claims, expertise in providing specialized coverages and customer service.

We serve our business and individual customers on a global basis - from the largest multinational corporations to local businesses and individuals. Our clients benefit from our substantial underwriting expertise.

Our challenges include:

?long-tail Commercial Lines exposures that create added challenges to pricing and risk management;

?over capacity in certain lines of business that creates downward market pressure on pricing;

?tort environment volatility in certain jurisdictions and lines of business; and

?volatility in claims arising from natural and man-made catastrophes.

OUTLOOK-INDUSTRY AND ECONOMIC FACTORS

Below is a discussion of the industry and economic factors impacting our operating segments:

General Insurance - North America



Commercial Lines over recent years has experienced challenging market
conditions, with widespread excess capacity increasing competition and
suppressing rates across multiple classes of business. However, in more recent
periods we are seeing growing market support for rate increases in challenged
segments where major carriers are reducing their risk appetite and market
capacity is contracting as a result. We are seeing rate increases across U.S.
Financial Lines and Liability segments (outside of workers' compensation), with
a common driver being higher industry-wide claims severity trends, as well as
within our Property and Specialty portfolios. We continue to achieve positive
rate increases across a number of lines and classes of business as a result of
our disciplined underwriting strategy and focus on risk selection. Further, we
continue to achieve growth in several of our Commercial Lines high margin
businesses, although these market segments remain highly competitive.

Personal Insurance growth prospects are supported by the need for full life
cycle products and coverage, increases in personal wealth accumulation, and
awareness of insurance protection and risk management. We compete in the high
net worth market, accident and health insurance, travel insurance, and warranty
services and will continue to expand our innovative products and services to
distribution partners and clients.

General Insurance - International



We believe our global presence provides Commercial Lines and Personal Insurance
a distinct competitive advantage, as the demand for multinational cross-border
coverage and services increases due to the growing number of international
customers, while giving us the ability to respond quickly to local market
conditions and build client relationships.

The Commercial Lines market continues to be highly competitive, due to increased
market capacity and ample availability of capital. Despite this, we continue to
grow our most profitable segments and diversify our portfolio across all regions
by expanding into new product lines (e.g., cyber), new client segments (e.g.,
middle market) and new distribution channels (e.g., digital and national
brokers) while remaining a market leader in key developed and developing
markets. Overall, Commercial lines are showing positive rate increases in
selective products and markets where market events or withdrawal of capability
have favorably impacted pricing. We are maintaining our underwriting discipline,
reducing gross and net limits, increasing use of reinsurance to reduce
volatility, as well as continuing our risk selection strategy to improve
profitability.

Personal Insurance focuses on individual customers, as well as group and corporate clients. Although market competition within Personal Insurance has increased, we continue to benefit from the underwriting quality, portfolio diversity, and generally low volatility of the short-tailed risk in these business lines, although some product classes are exposed to catastrophe losses.



                                                         AIG | 2019 Form 10-K 75



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                        ITEM 7 | Business Segment Operations | General Insurance



General insurance RESULTS

Years Ended December 31,                                                   Percentage Change
(in millions)                            2019      2018      2017   2019 vs. 2018   2018 vs. 2017
Underwriting results:
Net premiums written                 $ 25,092 $  26,407 $  25,438             (5) %             4 %

Decrease in unearned premiums(a) 1,346 1,098 588


   23              87
Net premiums earned                    26,438    27,505    26,026             (4)               6
Losses and loss adjustment
expenses incurred(b)                   17,246    20,824    21,642            (17)             (4)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                       4,482     4,596     3,765             (2)              22
Other acquisition expenses              1,292     1,385     1,388             (7)               -
Total acquisition expenses              5,774     5,981     5,153             (3)              16
General operating expenses              3,329     3,837     3,712            (13)               3
Underwriting income (loss)                 89   (3,137)   (4,481)              NM              30
Net investment income                   3,444     2,668     3,668              29            (27)

Adjusted pre-tax income (loss) $ 3,533 $ (469) $ (813)

   NM %            42 %


Loss ratio(b)                           65.2     75.7     83.2      (10.5)       (7.5)
Acquisition ratio                       21.8     21.7     19.8         0.1         1.9

General operating expense ratio 12.6 14.0 14.3 (1.4)


     (0.3)
Expense ratio                           34.4     35.7     34.1       (1.3)         1.6
Combined ratio(b)                       99.6    111.4    117.3      (11.8)       (5.9)
Adjustments for accident year loss
ratio, as adjusted
and accident year combined ratio,
as adjusted:
Catastrophe losses and
reinstatement premiums                 (4.8)   (10.5)   (16.1)         5.7  

5.6


Prior year development, net of
(additional) return premium on
loss sensitive business                  1.1    (1.5)    (4.0)         2.6  

2.5


Adjustment for ceded premiums
under reinsurance contracts
related to prior accident years
and other                                0.1      0.3    (0.1)       (0.2)  

0.4


Accident year loss ratio, as
adjusted                                61.6     64.0     63.0       (2.4)  

1.0


Accident year combined ratio, as
adjusted                                96.0     99.7     97.1       (3.7)  

2.6

(a)In 2018, the underwriting loss included an additional $115 million of net premium earned for multi-year policies related to earlier accident years.



(b)Consistent with our definition of APTI, excludes net loss reserve discount
and the portion of favorable or unfavorable prior year reserve development for
which we have ceded the risk under retroactive reinsurance agreements and
related changes in amortization of the deferred gain.

The following table presents General Insurance net premiums written by operating segment, showing change on both reported and constant dollar basis:



Years Ended
December 31,                                         Percentage Change in              Percentage Change in
                                                         U.S. dollars                    Original Currency
(in millions)           2019     2018     2017   2019 vs. 2018   2018 vs. 2017     2019 vs. 2018   2018 vs. 2017
North America(a)(b) $ 12,103 $ 11,383 $ 10,973               6 %             4 %               6 %             4 %
International(a)(c)   12,989   15,024   14,465            (14)               4              (11)               1
Total net premiums
written             $ 25,092 $ 26,407 $ 25,438             (5) %             4 %             (4) %             3 %


(a)Includes $2,350 million and $500 million of Validus Net premiums written for
North America in 2019 and 2018, respectively, and $810 million and $371 million
of Validus Net premiums written for International in 2019 and 2018,
respectively.

(b)Includes $321 million and $27 million of Glatfelter Net premiums written for North America in 2019 and 2018, respectively.



(c)As a result of the merger of AIU Insurance Company, Ltd. (AIUI Japan) and
Fuji Fire and Marine Insurance Company (Fuji), Fuji's fiscal reporting period
was conformed to that of AIUI Japan (Japan Merger Impact). Therefore, 2018
included approximately $300 million for two additional months of Net premiums
written.

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                        ITEM 7 | Business Segment Operations | General Insurance

The following tables present General Insurance accident year catastrophes by geography(a) and number of events:



Catastrophes(b)

                                    # of         North
(in millions)                     Events       America   International   Total
Year Ended December 31, 2019
Flooding and rainstorms                3     $      20 $            13 $    33
Windstorms and hailstorms             26           792             340   1,132
Wildfire                               3            59              10      69
Civil Disorders                        2             -              23      23
Reinstatement premiums                 -           (8)              29      21
Total catastrophe-related charges     34     $     863 $           415 $ 1,278
Year Ended December 31, 2018
Flooding and rainstorms                3     $      16 $           154 $   170
Windstorms and hailstorms             23         1,123             791   1,914
Wildfire                               5           712               4     716
Earthquakes                            3            19              82     101
Volcanic eruptions                     1            16               2      18
Reinstatement premiums                 -          (33)             (1)    (34)
Total catastrophe-related charges     35     $   1,853 $         1,032 $ 2,885
Year Ended December 31, 2017
Flooding and rainstorms                - (c) $     962 $           158 $ 1,120
Windstorms and hailstorms             21         1,771             682   2,453
Wildfire                               2           562              10     572
Earthquakes                            1             -              41      41
Reinstatement premiums                 -          (23)               -    (23)
Total catastrophe-related charges     24     $   3,272 $           891 $ 

4,163




(a)Geography: North America primarily includes insurance businesses in the
United States, Canada and Bermuda. International includes regional insurance
businesses in Japan, the United Kingdom, Europe, Asia Pacific, Latin America and
Caribbean, Middle East and Africa, and China. General Insurance results are
presented before consideration of internal reinsurance agreements.

(b) Natural catastrophe losses are generally weather or seismic events having a
net impact on AIG in excess of $10 million each and man-made catastrophe losses,
such as terrorism and civil disorders that exceed the $10 million threshold.

(c)Flooding events reported in 2017 are a subset of windstorm events.





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                        ITEM 7 | Business Segment Operations | General Insurance



North America Results

Years Ended December 31,                                                   Percentage Change
(in millions)                            2019      2018      2017   2019 vs. 2018   2018 vs. 2017
Underwriting results:
Net premiums written                 $ 12,103 $  11,383 $  10,973               6 %             4 %
(Increase) decrease in unearned
premiums(a)                               750       931       482            (19)              93
Net premiums earned                    12,853    12,314    11,455               4               7
Losses and loss adjustment expenses
incurred(b)                             9,226    10,776    11,646            (14)             (7)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                       2,008     1,859     1,305               8              42
Other acquisition expenses                488       515       485             (5)               6
Total acquisition expenses              2,496     2,374     1,790               5              33
General operating expenses              1,351     1,477     1,396             (9)               6
Underwriting loss(a)                    (220)   (2,313)   (3,377)              90              32
Net investment income                   2,929     2,305     3,145              27            (27)

Adjusted pre-tax income (loss) $ 2,709 $ (8) $ (232)

   NM %            97 %


Loss ratio(b)                           71.8     87.5    101.7      (15.7)      (14.2)
Acquisition ratio                       19.4     19.3     15.6         0.1         3.7

General operating expense ratio 10.5 12.0 12.2 (1.5)


     (0.2)
Expense ratio                           29.9     31.3     27.8       (1.4)         3.5
Combined ratio(b)                      101.7    118.8    129.5      (17.1)      (10.7)
Adjustments for accident year loss
ratio, as adjusted
and accident year combined ratio, as
adjusted:
Catastrophe losses and reinstatement
premiums                               (6.8)   (15.1)   (28.7)         8.3  

13.6


Prior year development, net of
(additional) return premium on loss
sensitive business                       1.8    (3.1)    (3.6)         4.9  

0.5


Adjustment for ceded premiums under
reinsurance contracts related to
prior accident years and other           0.3      0.8    (0.3)       (0.5)  

1.1


Accident year loss ratio, as
adjusted                                67.1     70.1     69.1       (3.0)  

1.0


Accident year combined ratio, as
adjusted                                97.0    101.4     96.9       (4.4)  

4.5

(a)In 2018, the underwriting loss included an additional $115 million of net premium earned for multi-year policies related to earlier accident years.



(b) Consistent with our definition of APTI, excludes net loss reserve discount
and the portion of favorable or unfavorable prior year reserve development for
which we have ceded the risk under retroactive reinsurance agreements and
related changes in amortization of the deferred gain.



Business and Financial Highlights

The North America General Insurance business is focused on making progress towards improved underwriting results and efficiencies. This includes strengthening our talent base; ongoing investment in pricing and monitoring tools; managing limits on both a gross and net basis with enhanced focus on portfolio management and individual business strategy; and increased use of reinsurance to reduce volatility.



We recorded adjusted pre-tax income in 2019 compared to an adjusted pre-tax loss
in the prior year, primarily due to lower loss ratio, higher net investment
income and lower general operating expenses as a result of ongoing efforts to
reduce expenses. The loss ratio decreased due to lower catastrophe losses,
favorable prior year loss reserve development compared to unfavorable loss
reserve development in the prior year and lower current accident year loss
ratio, as adjusted.

Net premiums written increased in the year ended December 31, 2019 compared to
the prior year due to the inclusion of the Validus and Glatfelter acquisitions
as well as growth within the Validus business, partially offset by underwriting
actions taken to reposition our portfolio and to maintain pricing discipline and
higher ceded premiums due to the changes in 2019 reinsurance programs.



For a discussion of 2019 reinsurance programs see MD&A - Enterprise Risk Management.





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                        ITEM 7 | Business Segment Operations | General Insurance



North America Adjusted Pre-Tax Income (Loss)
(in millions)
 [[Image Removed: Chart 3]]  2019 and 2018 Comparison
                             Adjusted pre-tax income in 2019 compared to adjusted
                             pre-tax loss in 2018 reflected:
                             ?significantly lower catastrophe losses;
                             ?increase in net investment income reflecting higher
                             returns on alternative investments, change in fair
                             value of equity securities in 2018 and improved
                             performance of fixed income securities;
                             ?favorable prior year loss reserve development in
                             2019 compared to unfavorable prior year loss reserve
                             development in 2018;
                             ?the lower accident year loss ratio, as adjusted
                             primarily driven by a change in business mix
                             including the Validus and Glatfelter acquisitions,
                             improved new business and renewal terms, reduced net
                             severity of loss events and changes in 2019
                             reinsurance programs which have reduced volatility;
                             and
                             ?lower general operating expenses as a result of
                             ongoing expense reduction initiatives.






North America Adjusted Pre-Tax Income (Loss)
(in millions)
 [[Image Removed: Chart 4]]  2018 and 2017 Comparison
                             Adjusted pre-tax loss decreased primarily due to:
                             ?significantly lower catastrophe losses; and
                             ?lower unfavorable prior year loss reserve
                             development.
                             These were partially offset by:
                             ?lower investment returns on alternative
                             investments, primarily driven by less robust private
                             equity and hedge fund performance compared to 2017,
                             and a decline in income from securities for which
                             the fair value option was elected as well as lower
                             interest and dividends due to lower invested assets
                             resulting from the first quarter 2017 funding of the
                             adverse development reinsurance agreement with NICO;
                             ?higher severe losses;
                             ?higher acquisition ratio primarily driven by
                             changes in portfolio mix, higher insurance taxes,
                             licenses and fees, and changes in the 2018
                             reinsurance programs; and
                             ?higher general operating expenses due to the
                             inclusion of the Validus and Glatfelter acquisition;
                             however general operating expense ratio decreased
                             slightly.






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                        ITEM 7 | Business Segment Operations | General Insurance



North America Net Premiums Written
(in millions)
 [[Image Removed: Chart 1]]   2019 and 2018 Comparison
                              Net premiums written increased primarily due to
                              the inclusion of the Validus and Glatfelter
                              acquisitions as well as growth within the Validus
                              business.
                              This increase was partially offset by:
                              ?lower production primarily due to underwriting
                              actions taken to strengthen our portfolio and to
                              maintain pricing discipline; and
                              ?higher ceded premiums due to the changes in 2019
                              reinsurance programs.




North America Net Premiums Written
(in millions)
 [[Image Removed: Chart 2]]   2018 and 2017 Comparison
                              Net premiums written increased primarily due to:
                              ?growth in the Travel business within Personal
                              Insurance;
                              ?lower ceded premiums due to changes in the 2018
                              reinsurance programs; and
                              ?the inclusion of the Validus and Glatfelter
                              acquisitions.
                              This increase was partially offset by:
                              ?lower production primarily in Property, Programs
                              business, and D&O products within Financial Lines
                              mainly due to underwriting actions taken to
                              strengthen our portfolio and to maintain pricing
                              discipline; and
                              ?exiting of certain businesses in Accident &
                              Health in 2017.




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                        ITEM 7 | Business Segment Operations | General Insurance



North America Combined Ratios
[[Image Removed: Chart 4]]  2019 and 2018 Comparison
                            The decrease in the combined ratio reflected a
                            decrease in both the loss ratio and the expense
                            ratio.
                            The decrease in the loss ratio reflected:
                            ?lower accident year loss ratio, as adjusted,
                            primarily driven by a change in business mix
                            including the Validus and Glatfelter acquisitions,
                            improved new business and renewal terms, reduced net
                            severity of loss events and changes in 2019
                            reinsurance programs which have reduced volatility;
                            ?significantly lower catastrophe losses; and
                            ?favorable prior year loss reserve development
                            compared to unfavorable loss reserve development in
                            the prior year.
                            The decrease in the expense ratio reflected lower
                            general operating expense ratio driven by ongoing
                            expense reduction initiatives.




North America Combined Ratios
[[Image Removed: Chart 3]]  2018 and 2017 Comparison
                            The decrease in the combined ratio reflected a
                            decrease in the loss ratio partially offset by an
                            increase in the expense ratio.
                            The decrease in the loss ratio reflected:
                            ?significantly lower catastrophe losses; and
                            ?lower unfavorable prior year loss reserve
                            development.
                            These decreases in the loss ratio were partially
                            offset by a higher current accident year loss ratio,
                            as adjusted, driven primarily by higher severe
                            losses.
                            The increase in the expense ratio reflected a higher
                            acquisition ratio primarily due to changes in
                            portfolio mix, higher insurance taxes, licenses and
                            fees, and changes in the 2018 reinsurance programs.


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                        ITEM 7 | Business Segment Operations | General Insurance



International Results

Years Ended December 31,                                                 Percentage Change
(in millions)                           2019     2018      2017   2019 vs. 2018   2018 vs. 2017
Underwriting results:
Net premiums written                $ 12,989 $ 15,024 $  14,465            (14) %             4 %
Decrease in unearned premiums            596      167       106             257              58
Net premiums earned                   13,585   15,191    14,571            (11)               4
Losses and loss adjustment expenses
incurred                               8,020   10,048     9,996            (20)               1
Acquisition expenses:
Amortization of deferred policy
acquisition costs                      2,474    2,737     2,460            (10)              11
Other acquisition expenses               804      870       903             (8)             (4)
Total acquisition expenses             3,278    3,607     3,363             (9)               7
General operating expenses             1,978    2,360     2,316            (16)               2
Underwriting income (loss)(a)            309    (824)   (1,104)              NM              25
Net investment income                    515      363       523              42            (31)
Adjusted pre-tax income (loss)      $    824 $  (461) $   (581)              NM %            21 %


Loss ratio                             59.0    66.1    68.6       (7.1)       (2.5)
Acquisition ratio                      24.1    23.7    23.1         0.4         0.6

General operating expense ratio 14.6 15.5 15.9 (0.9)


  (0.4)
Expense ratio                          38.7    39.2    39.0       (0.5)         0.2
Combined ratio                         97.7   105.3   107.6       (7.6)       (2.3)
Adjustments for accident year loss
ratio, as adjusted
and accident year combined ratio,
as adjusted:
Catastrophe losses and
reinstatement premiums                (2.9)   (6.8)   (6.1)         3.9     

(0.7)


Prior year development, net of
(additional) return premium on loss
sensitive business                      0.3   (0.2)   (4.3)         0.5     

4.1


Adjustment for ceded premiums under
reinsurance contracts related to
prior accident years                      -       -       -          NM     

NM


Accident year loss ratio, as
adjusted                               56.4    59.1    58.2       (2.7)     

0.9


Accident year combined ratio, as
adjusted                               95.1    98.3    97.2       (3.2)     

1.1




(a)As a result of the Japan Merger Impact, 2018 includes two additional months
of operating earnings increasing Net premiums written, Net premiums earned,
Losses and loss adjustment expenses incurred, and Adjusted pre-tax income by
approximately $300 million, $300 million, $200 million and $15 million,
respectively.

Business and Financial Highlights



The International General Insurance business is focused on further improving
underwriting margins and profits through underwriting excellence, improved
efficiency, and growing in profitable segments and geographies supported by our
targeted growth strategy.

We recorded adjusted pre-tax income in 2019 compared to an adjusted pre-tax loss
in the prior year primarily due to lower catastrophe losses, lower accident year
loss ratio, as adjusted, lower general operating expenses, higher net investment
income and inclusion of the Validus acquisition.

Net premiums written, excluding the impact of foreign exchange, decreased in
2019 compared to the prior year due to lower Accident & Health business in Asia
Pacific, underwriting actions to maintain pricing discipline, Japan Merger
Impact in 2018 and higher ceded premiums due to changes in 2019 reinsurance
programs, partially offset by inclusion of the Validus acquisition and
profitable business growth across lines and geographies.



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                        ITEM 7 | Business Segment Operations | General Insurance



International Adjusted Pre-Tax Income (Loss)
(in millions)
[[Image Removed: Chart 1]] 2019 and 2018 Comparison
                           Adjusted pre-tax income in 2019 compared to adjusted
                           pre-tax loss in 2018 primarily reflected:
                           ?lower catastrophe losses;
                           ?lower general operating expense driven by the Japan
                           Merger Impact in 2018 and ongoing expense
                           optimization initiatives;
                           ?lower accident year loss ratio, as adjusted
                           primarily driven by reduced net severity of loss
                           events;
                           ?higher net investment income driven by prior year
                           weaker market performance of equity securities for
                           which the fair value option was elected as well as
                           higher income from fixed income securities;
                           ?inclusion of the Validus acquisition; and
                           ?favorable prior year loss reserve development in
                           2019 compared to unfavorable prior year loss reserve
                           development in 2018.








International Adjusted Pre-Tax Income (Loss)
(in millions)
[[Image Removed: Chart 3]] 2018 and 2017 Comparison
                           Adjusted pre-tax loss decreased primarily due to
                           significantly lower unfavorable prior year loss
                           reserve development.
                           This decrease was partially offset by:
                           ?higher catastrophe losses;
                           ?higher current accident year loss ratio, as
                           adjusted, driven primarily by higher severe losses;
                           and
                           ?lower net investment income driven by weaker market
                           performance of equity securities for which the fair
                           value option was elected, a decrease in alternative
                           investments portfolio holdings and lower income from
                           equity method investments.





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                        ITEM 7 | Business Segment Operations | General Insurance



International Net Premiums Written
(in millions)
  [[Image Removed: Chart 1]]   2019 and 2018 Comparison
                               Net premiums written, excluding the impact of
                               foreign exchange, decreased due to:
                               •lower Accident & Health business in Asia
                               Pacific;
                               •lower production primarily due to underwriting
                               actions taken to strengthen our portfolio and to
                               maintain pricing discipline, partially offset by
                               profitable business growth across lines and
                               geographies;
                               •the Japan Merger Impact in 2018; and
                               •higher ceded premiums due to changes in 2019
                               reinsurance program.
                               This decrease was partially offset by:
                               •inclusion of the Validus acquisition




International Net Premiums Written
(in millions)
  [[Image Removed: Chart 4]]   2018 and 2017 Comparison
                               Net premiums written, excluding the impact of
                               foreign exchange, increased due to:
                               •growth in Accident & Health and Personal Lines
                               business in Asia Pacific and in the Financial
                               Lines business in Europe;
                               •inclusion of the Validus acquisition; and
                               •the Japan Merger Impact.
                               This increase was partially offset by:
                               •sale of certain insurance operations and assets
                               to Fairfax;
                               •lower business production in Japan because of
                               delayed product introduction related to the Japan
                               Merger Impact and exit from unprofitable
                               distribution channels;
                               •higher ceded premiums due to changes in 2018
                               reinsurance programs; and
                               •lower production primarily driven by portfolio
                               remediation efforts.






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International Combined Ratios
[[Image Removed: Chart 4]]  2019 and 2018 Comparison
                            The decrease in the combined ratio reflected a
                            decrease in both the loss ratio and expense ratio.
                            This decrease in the loss ratio was primarily driven
                            by:
                            •lower catastrophe losses; and
                            •lower accident year loss ratio, as adjusted
                            primarily driven by reduced net severity of loss
                            events.
                            This decrease in the expense ratio reflected a lower
                            general operating expense ratio driven by ongoing
                            expense optimization initiatives partially offset by
                            a higher acquisition ratio mainly due to changes in
                            business mix.




International Combined Ratios
[[Image Removed: Chart 5]]  2018 and 2017 Comparison
                            The decrease in the combined ratio reflected a lower
                            loss ratio partially offset by a slightly higher
                            expense ratio.
                            This decrease in the loss ratio was primarily driven
                            by significantly lower unfavorable prior year loss
                            reserve development partially offset by:
                            •a higher current accident year loss ratio, as
                            adjusted, driven primarily by higher severe losses;
                            and
                            •higher catastrophe losses.
                            The slight increase in the expense ratio was
                            primarily driven by a higher acquisition ratio
                            mainly due to changes in business mix combined with
                            changes in 2018 reinsurance programs.




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                      ITEM 7 | Business Segment Operations | Life and Retirement





Life and Retirement



PRODUCTS AND DISTRIBUTION


                              Variable Annuities: Products include variable 

annuities that offer a


                              combination of growth potential, death 

benefit features and income


                              protection features. Variable annuities are distributed primarily
                              through banks, wirehouses, and regional and independent
                              broker-dealers.
                              Index Annuities: Products include fixed index annuities that provide
                              growth potential based in part on the

performance of a market index.


                              Certain fixed index annuity products offer optional income
                              protection features. Fixed index annuities are distributed primarily
                              through banks, broker-dealers, independent marketing organizations
[[Image Removed: Picture 2]]  and independent insurance agents.
                              Fixed Annuities: Products include single premium fixed annuities,
                              immediate annuities and deferred income annuities. Certain fixed
                              deferred annuity products offer optional

income protection features.


                              The Fixed Annuities product line maintains an 

industry-leading


                              position in the U.S. bank distribution 

channel by designing products


                              collaboratively with banks and offering an efficient and flexible
                              administration platform.
                              Retail Mutual Funds: Includes our mutual fund offerings and related
                              administration and servicing operations. Retail Mutual Funds are
                              distributed primarily through broker-dealers.
                              Group Retirement: Products and services consist of group mutual
                              funds, group annuities, individual annuity and investment products,
                              and financial planning and advisory services.
                              In March 2019, the products and services marketed by The Variable
                              Annuity Life Insurance Company (VALIC), which include investment
                              offerings and plan administrative and

compliance services, were [[Image Removed: Picture 3]] rebranded under the AIG Retirement Services name to allow the


                              business to fully leverage the strength and 

scale of the AIG brand.


                              Legal entity names, however, remain 

unchanged: The Variable Annuity

Life Insurance Company and its subsidiaries, VALIC Financial
                              Advisors, Inc. and VALIC Retirement Services Company.
                              AIG Retirement Services career financial advisors and independent
                              financial advisors provide retirement plan participants with
                              enrollment support and comprehensive

financial planning services.


                              Life Insurance: In the U.S., products 

primarily include term life


                              and universal life insurance distributed through independent
[[Image Removed: Picture 11]] marketing organizations, independent insurance agents, financial
                              advisors and direct marketing. International operations include the
                              distribution of life and health products in the UK and Ireland.
                              Institutional Markets: Products primarily include stable value wrap
                              products, structured settlement and pension risk transfer annuities,
[[Image Removed: Picture 12]] corporate- and bank-owned life insurance and guaranteed investment
                              contracts (GICs). Institutional Markets products are primarily
                              distributed through specialized marketing and consulting firms and
                              structured settlement brokers.


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Federal Home Loan Bank (FHLB) Funding Agreements are issued through our
Individual Retirement, Group Retirement and Institutional Markets operating
segments. Funding agreements are issued by our U.S. Life and Retirement
companies to FHLBs in their respective districts at fixed or floating rates over
specified periods, which can be prepaid at our discretion. Proceeds are
generally invested in fixed income securities and other suitable investments to
generate spread income. These investment contracts do not have mortality or
morbidity risk and are similar to GICs.

BUSINESS STRATEGY



Deliver client-centric solutions through our unique franchise by bringing
together a broad portfolio of life insurance, retirement and institutional
products offered through an extensive, multichannel distribution network. Life
and Retirement focuses on ease of doing business, offering valuable solutions,
and expanding and deepening its distribution relationships across multiple
channels.

Position market leading businesses to serve growing needs by continually enhancing product solutions, service delivery and digital capabilities while using data and analytics in an innovative manner to improve customer experience.

Individual Retirement will continue Group Retirement continues to

to capitalize on the opportunity to enhance its technology platform to

meet consumer demand for guaranteed improve the customer experience for

income by maintaining innovative plan sponsors and individual

variable and index annuity products, participants. AIG Retirement


  while also managing risk from            Services' (formerly VALIC)
  guarantee features through               self-service tools paired with 

its

risk-mitigating product design and career financial advisors provide a

well-developed economic hedging compelling service platform. Group


  capabilities.                            Retirement's strategy also 

involves


                                           providing financial planning

Our fixed annuity products provide services for its clients and meeting

diversity in our annuity product their need for income in retirement.


  suite by offering stable returns for
  retirement savings.

Life Insurance in the U.S. will Institutional Markets continues to

continue to position itself for grow its assets under management

growth and changing market dynamics (AUM) across multiple product lines,


  while continuing to execute              including stable value wrap, 

GICs

strategies to enhance returns. Our and pension risk transfer annuities.

focus is on materializing success Our growth strategy is opportunistic

from a multi-year effort of building and allows us to pursue select


  state-of-the-art platforms and           transactions that meet our

underwriting innovations, which are risk-adjusted return requirements.


  expected to bring process
  improvements and cost efficiencies.
  In the UK, AIG Life Insurance will
  continue to focus on growing the
  business organically and through
  potential acquisition opportunities.



Enhance Operational Effectiveness by simplifying processes and operating
environments to increase competitiveness, improve service and product
capabilities and facilitate delivery of our target customer experience. We
continue to invest in technology to improve operating efficiency and ease of
doing business for our distribution partners and customers. We believe that
simplifying our operating models will enhance productivity and support further
profitable growth.

Manage our Balance Sheet through a rigorous approach to our products and
portfolio. We match our product design and high quality investments with our
asset and liability exposures to maximize our ability to meet cash and liquidity
needs under various operating scenarios.

Deliver Value Creation and Manage Capital by striving to deliver solid earnings
through disciplined pricing, sustainable underwriting improvements, expense
efficiency, and diversification of risk, while optimizing capital allocation and
efficiency within insurance entities to enhance return on common equity.

                                                         AIG | 2019 Form 10-K 87


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                      ITEM 7 | Business Segment Operations | Life and Retirement


COMPETITION and challenges



Life and Retirement operates in the highly competitive insurance and financial
services industry in the U.S. and select international markets, competing
against various financial services companies, including banks and other life
insurance and mutual fund companies. Competition is primarily based on product
pricing and design, distribution, financial strength, customer service and ease
of doing business.

Our business remains competitive due to its long-standing market leading positions, innovative products, distribution relationships across multiple channels, customer-focused service and strong financial ratings.

Our primary challenges include:

?a sustained low interest rate environment, which makes it difficult to profitably price new products and puts margin pressure on existing business due to lower reinvestment yields;



?increased competition in our primary markets, including aggressive pricing of
annuities by private equity-backed annuity writers, increased competition and
consolidation of employer groups in the group retirement planning market, and
competitors with different profitability targets in the pension risk transfer
space as well as other product lines;

?increasingly complex new and proposed regulatory requirements, which have affected industry growth and costs; and

?upgrading our technology and underwriting processes while managing general operating expenses.

OUTLOOK-INDUSTRY AND ECONOMIC FACTORS

Below is a discussion of the industry and economic factors impacting our specific operating segments:

Individual Retirement



Increasing life expectancy and reduced expectations for traditional retirement
income from defined benefit programs and fixed income securities are leading
Americans to seek additional financial security as they approach retirement. The
strong demand for individual index and fixed deferred annuities with guaranteed
income features has attracted increased competition in this product space. In
response to the continued low interest rate environment, which has added
pressure to profit margins, we have developed guaranteed income benefits for
variable, fixed index, and fixed deferred annuities with margins that are less
sensitive to the level of interest rates.

Changes in the interest rate environment can have a significant impact on sales,
surrender rates, investment returns, guaranteed income features, and spreads in
the annuity industry.

Group Retirement

Group Retirement competes in the defined contribution market under the AIG
Retirement Services brand. AIG Retirement Services is a leading retirement plan
provider in the U.S. for K-12 schools and school districts, higher education,
healthcare, government and other not-for-profit institutions. The defined
contribution market is a highly efficient and competitive market that requires
support for both plan sponsors and individual participants. To meet this
challenge, AIG Retirement Services is investing in a client-focused technology
platform to support improved compliance and self-service functionality. AIG
Retirement Services' model pairs self-service tools with its career financial
advisors who provide individual plan participants with enrollment support and
comprehensive financial planning services.

Changes in the interest rate environment can have a significant impact on investment returns, guaranteed income features, and spreads, and a moderate impact on sales and surrender rates.

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                      ITEM 7 | Business Segment Operations | Life and Retirement



Life Insurance

Consumers have a significant need for life insurance, whether it is used for
income replacement for their surviving family, estate planning or wealth
transfer. Additionally, consumers use life insurance to provide living benefits
in case of chronic, critical or terminal illnesses, and to supplement retirement
income.

In response to consumer needs and a sustained low interest rate environment, our
Life Insurance product portfolio will continue to promote products with lower
long-duration interest rate risk and mitigate exposure to products that have
long-duration interest rate risk through sales levels and hedging strategies.

As life insurance ownership remains at historical lows in the U.S. and the UK,
efforts to expand the reach and increase the affordability of life insurance are
critical. The industry is investing in consumer-centric efforts to reduce
traditional barriers to securing life protection by simplifying the sales and
service experience. Digitally enabled processes and tools provide a fast,
friendly and simple path to life insurance protection.

Institutional Markets



Institutional Markets serves a variety of needs for corporate clients. Demand is
driven by a number of factors including the macroeconomic and regulatory
environment. We expect to see continued growth in the pension risk transfer
market as corporate plan sponsors look to transfer asset or liability,
longevity, administrative and operational risks associated with their defined
benefit plans.

Changes in the interest rate environment can have a significant impact on investment returns and net investment spreads, as well as reduce the tax efficiency associated with institutional life insurance products, dampening organic growth opportunities.



For additional discussion of the impact of market interest rate movement on our
Life and Retirement business see Executive Summary - AIG's Outlook - Industry
and Economic Factors - Impact of Changes in the Interest Rate Environment.

life and retirement RESULTS

Years Ended December 31,                                                 Percentage Change
(in millions)                            2019     2018     2017   2019 vs. 2018   2018 vs. 2017
Revenues:
Premiums                             $  3,600 $  2,592 $  4,046              39 %          (36) %
Policy fees                             2,893    2,669    2,798               8             (5)
Net investment income                   8,461    7,922    7,816               7               1
Advisory fee and other income             911      953      926             (4)               3
Total adjusted revenues                15,865   14,136   15,586              12             (9)
Benefits, losses and expenses:
Policyholder benefits and losses
incurred                                5,528    4,179    5,247              32            (20)
Interest credited to policyholder
account balances                        3,599    3,513    3,360               2               5
Amortization of deferred policy
acquisition costs                         650      680      743             (4)             (8)
General operating and other
expenses*                               2,472    2,412    2,296               2               5
Interest expense                          158      162      109             (2)              49
Total benefits, losses and expenses    12,407   10,946   11,755              13             (7)
Adjusted pre-tax income              $  3,458 $  3,190 $  3,831               8 %          (17) %

*Includes general operating expenses, non-deferrable commissions, other acquisition expenses, advisory fee expenses and other expenses.

For information on the impact of actuarial assumptions on our Life and Retirement results, see Insurance Reserves - Life and Annuity Reserves and DAC - Update of Actuarial Assumptions.

Our insurance companies generate significant revenues from investment activities. As a result, the operating segments in Life and Retirement are subject to variances in net investment income on the asset portfolios that support insurance liabilities and surplus.

For additional information on our investment strategy, asset-liability management process and invested asset composition see Investments.



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                      ITEM 7 | Business Segment Operations | Life and Retirement


Individual Retirement Results



Years Ended December 31,                                                Percentage Change
(in millions)                           2019    2018    2017   2019 vs. 2018     2018 vs. 2017
Revenues:
Premiums                             $   104 $    52 $    91             100 %            (43) %
Policy fees                              811     804     767               1                 5
Net investment income                  4,133   3,827   4,013               8               (5)
Advisory fee and other income            606     655     643             (7)                 2
Benefits and expenses:
Policyholder benefits and losses
incurred                                 409     261     161              57                62
Interest credited to policyholder
account balances                       1,730   1,679   1,616               3                 4
Amortization of deferred policy
acquisition costs                        449     630     415            (29)                52
Non deferrable insurance commissions     318     324     308             (2)                 5
Advisory fee expenses                    219     238     241             (8)               (1)
General operating expenses               468     443     426               6                 4
Interest expense                          77      82      58             (6)                41
Adjusted pre-tax income              $ 1,984 $ 1,681 $ 2,289              18 %            (27) %
Fixed Annuities base net investment
spread:
Base yield*                             4.54 %  4.60 %  4.80 %           (6) bps          (20) bps
Cost of funds                           2.68    2.65    2.65               3                 -
Fixed Annuities base net investment
spread                                  1.86 %  1.95 %  2.15 %           

(9) bps (20) bps

*Includes returns from base portfolio including accretion and income (loss) from certain other invested assets.

Business and Financial Highlights



The market environment continues to reflect uncertainties in the annuity
business resulting from a sustained low interest rate environment. Interest
rates declined in 2019 and are near historical lows. Excluding prior year
deposits from FHLB funding agreements, premiums and deposits increased in 2019
compared to the prior year. Net flows in 2019 remained negative but improved
compared to the prior year primarily due to higher deposits driven by increased
Fixed and Index Annuities sales, offset by lower sales for the Variable
Annuities and Retail Mutual Funds. Premiums and deposits improved in 2018
compared to 2017. Premiums and deposits in 2018 included deposits from FHLB
funding agreements. Net flows in 2018 deteriorated compared to 2017 and
continued to be negative primarily due to higher surrenders and withdrawals,
mainly in Retail Mutual Funds.

Adjusted pre-tax income increased in 2019 compared to the prior year, primarily
driven by decreases in Variable Annuity DAC amortization and reserves due to
stronger equity market performances, growth in income from base portfolio due to
higher invested assets, higher gains on securities for which the fair value
option was elected, and prior year DAC and reserve model adjustments. Partially
offsetting these increases were lower Variable Annuity policy and advisory fee
income, net of expenses due to Variable Annuity and Retail Mutual Fund negative
net flows. Adjusted pre-tax income decreased in 2018 compared to 2017 as a
result of decreased Fixed Annuity base spread income primarily due to lower
reinvestment yields and decreased gains on securities for which the fair value
option was elected, and higher Variable Annuity DAC amortization and reserves
due to lower equity market performance. Partially offsetting these decreases
were higher policy and advisory fees, and increased base spread income for Index
Annuities.

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                      ITEM 7 | Business Segment Operations | Life and Retirement



Individual Retirement Adjusted Pre-Tax Income
(in millions)
 [[Image Removed: Chart 6]]   2019 and 2018 Comparison
                              Adjusted pre-tax income increased primarily due
                              to:
                              ?higher net investment returns including growth in
                              income from base net investment spread due to
                              higher invested assets, driven by increased sales,
                              higher gains on securities for which the fair
                              value option was elected, and income from an
                              initial public offering of a holding in the
                              private equity portfolio, partially offset by
                              lower affordable housing returns, and prior-year
                              non-recurring payments on structured securities;
                              and
                              ?stronger equity market performance, which
                              contributed to decreases in Variable Annuity DAC
                              amortization and reserves, prior year DAC and
                              reserve model adjustment, and lower Fixed Annuity
                              DAC amortization due to lower surrenders,
                              partially offset by higher Index Annuity DAC
                              amortization and reserves driven by growth in
                              sales and DAC model adjustments.
                              Partially offsetting these increases were:
                              ?lower policy and advisory fee income net of
                              expenses due to negative Variable Annuity and
                              Retail Mutual Fund net flows and a decrease in
                              Variable Annuity and Retail Mutual Fund average
                              AUM related to the equity market decline at the
                              end of 2018.




Individual Retirement Adjusted Pre-Tax Income
(in millions)
 [[Image Removed: Chart 2]]   2018 and 2017 Comparison
                              Adjusted pre-tax income decreased primarily due
                              to:
                              ?a net unfavorable adjustment from the review and
                              update of actuarial assumptions of $52 million in
                              2018, compared to a net favorable adjustment of
                              $242 million in the prior year;
                              ?a decline in net investment income, primarily
                              from lower gains on fixed maturity securities for
                              which the fair value option was elected when
                              compared to 2017 where returns were higher as a
                              result of significant spread tightening that
                              occurred and lower bond call and tender income;
                              ?a decline in Fixed Annuity base spread income
                              primarily driven by lower reinvestment yields and
                              volumes; and
                              ?higher Variable Annuity DAC amortization and
                              reserves due to lower equity market performance.
                              Partially offsetting these decreases were:
                              ?higher Index Annuity base portfolio income
                              reflecting growth in assets from increased sales;
                              and
                              ?higher policy fees primarily driven by asset
                              growth in Index and Variable Annuities.


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                      ITEM 7 | Business Segment Operations | Life and Retirement


Individual Retirement GAAP Premiums, Premiums and Deposits, Surrenders and Net Flows

For Individual Retirement, premiums primarily represent amounts received on life-contingent payout annuities. Premiums increased in 2019 compared to the prior year. Premiums decreased in 2018 compared to 2017, primarily due to increased market rates competition.



Premiums and deposits is a non-GAAP financial measure that includes, in addition
to direct and assumed premiums, deposits received on investment-type annuity
contracts, FHLB funding agreements and mutual funds under administration.

Net flows for annuity products in Individual Retirement represent premiums and
deposits less death, surrender and other withdrawal benefits. Net flows for
mutual funds represent deposits less withdrawals. Deposits from FHLB funding
agreements were excluded from net flows of Individual Retirement, as net flows
from these funding agreements are not considered part of the metric to measure
Individual Retirement's core recurring performance.

The following table presents a reconciliation of Individual Retirement GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)                2019     2018     2017
Premiums                 $    104 $     52 $     91
Deposits                   14,804   15,577   11,819
Other                         (9)      (8)      (4)
Premiums and deposits    $ 14,899 $ 15,621 $ 11,906

The following table presents surrenders as a percentage of average reserves:



Years Ended December 31,                       2019   2018   2017
Surrenders as a percentage of average reserves
Fixed Annuities                                 7.3 %  8.2 %  6.7 %
Variable and Index Annuities                    6.4    6.5    6.0


The following table presents reserves for Fixed Annuities and Variable and Index Annuities by surrender charge category:



At December 31,               2019                      2018
                                    Variable                  Variable
                           Fixed   and Index         Fixed   and Index
(in millions)          Annuities   Annuities     Annuities   Annuities
No surrender charge  $    27,804 $    24,393   $    30,036 $    19,036
Greater than 0% - 2%       2,059       9,397         1,037       6,229
Greater than 2% - 4%       3,209      15,296         2,429       9,781
Greater than 4%           16,453      31,833        15,217      33,244
Non-surrenderable          1,664         525         1,608         474
Total reserves       $    51,189 $    81,444   $    50,327 $    68,764


Individual Retirement annuities are typically subject to a four- to seven-year
surrender charge period, depending on the product. For Fixed Annuities, the
proportion of reserves subject to surrender charge at December 31, 2019 has
increased compared to December 31, 2018 due to improved net flows driven by
higher Fixed Annuity sales, combined with fewer policyholders reaching the end
of the surrender charge period in 2019 compared to 2018. The increase in
reserves with no surrender charge for Variable and Index Annuities at December
31, 2019 compared to December 31, 2018 is due to normal aging of business.

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                      ITEM 7 | Business Segment Operations | Life and Retirement


A discussion of the significant variances in premiums and deposits and net flows for each product line follows:



Individual Retirement Premiums and Deposits (P&D) and Net Flows
(in millions)
[[Image Removed: Chart 5]]               2019 and 2018 Comparison
                                         ?Fixed Annuities premiums and deposits
                                         increased primarily due to higher
                                         broker dealer and Independent Market
                                         Organization (IMO) distribution sales
                                         driven by increased sales of products
                                         with living benefit features. Net flows
                                         improved primarily due to higher
                                         premiums and deposits, and lower
                                         surrenders.
                                         ?Variable and Index Annuities premiums
                                         and deposits increased primarily due to
                                         higher index annuity sales driven by
                                         growth in all key distribution channels
                                         partially offset by a decline in
                                         variable annuity premiums and deposits
                                         driven by lower broker dealer and bank
                                         distribution sales. Index annuity net
                                         flows increased primarily due to higher
                                         sales partially offset by higher
                                         surrenders. Variable annuity net flows
                                         remained negative and deteriorated
                                         primarily due to a decline in sales.
                                         ?Funding Agreements premiums and
                                         deposits in 2018 reflected deposits
                                         from the FHLB funding agreements, which
                                         were excluded from reported net flows.
                                         ?Retail Mutual Funds net flows remained
                                         negative and deteriorated reflecting
                                         lower deposits, offset by lower
                                         surrenders and withdrawals due to
                                         industry trends in the U.S. and the
                                         impact of underperformance within our
                                         largest fund.




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                      ITEM 7 | Business Segment Operations | Life and Retirement



Individual Retirement Premiums and Deposits and Net Flows
(in millions)
[[Image Removed: Chart 4]]               2018 and 2017 Comparison
                                         ?Fixed Annuities premiums and deposits
                                         increased primarily due to higher
                                         broker dealer and bank distribution
                                         sales driven by favorable market
                                         conditions. Net flows continued to be
                                         negative but improved primarily due to
                                         higher premiums and deposits, partially
                                         offset by increased surrenders.
                                         ?Variable and Index Annuities premiums
                                         and deposits increased primarily due to
                                         higher index annuity sales driven by
                                         expanded distribution and market
                                         growth, partially offset by lower
                                         variable annuity sales driven by lower
                                         bank and broker dealer distribution
                                         sales. Sales were also positively
                                         impacted by easing industry uncertainty
                                         caused by the DOL Fiduciary Rule, which
                                         was vacated in June 2018. Index annuity
                                         net flows increased primarily due to
                                         higher sales but were partially offset
                                         by increased surrenders. Variable
                                         annuity net flows remained negative and
                                         deteriorated primarily due to lower
                                         sales and higher surrenders.
                                         ?Funding Agreements premiums and
                                         deposits in 2018 reflected deposits
                                         from FHLB funding agreements, which
                                         were excluded from reported net flows.
                                         ?Retail Mutual Funds net flows remained
                                         negative and deteriorated reflecting
                                         lower deposits and higher withdrawals
                                         due to continued negative industry
                                         trends in U.S. equity actively managed
                                         funds and the impact of
                                         underperformance within our largest
                                         fund.


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Group Retirement Results

Years Ended December 31,                                                 Percentage Change
(in millions)                            2019    2018    2017   2019 vs. 2018     2018 vs. 2017
Revenues:
Premiums                              $    16 $    34 $    27            (53) %              26 %
Policy fees                               429     446     427             (4)                 4
Net investment income                   2,240   2,172   2,164               3                 -
Advisory fee and other income             262     239     230              10                 4
Benefits and expenses:
Policyholder benefits and losses
incurred                                   65      85      74            (24)                15
Interest credited to policyholder
account balances                        1,147   1,122   1,115               2                 1
Amortization of deferred policy
acquisition costs                          81      95      84            (15)                13
Non deferrable insurance
commissions                               114     117     108             (3)                 8
Advisory fee expenses                     103      91      83              13                10
General operating expenses                456     406     348              12                17
Interest expense                           44      42      32               5                31
Adjusted pre-tax income               $   937 $   933 $ 1,004               - %             (7) %
Base net investment spread:
Base yield*                              4.53 %  4.50 %  4.53 %             3 bps           (3) bps
Cost of funds                            2.72    2.73    2.76             (1)               (3)
Base net investment spread               1.81 %  1.77 %  1.77 %             4 bps             - bps

*Includes returns from base portfolio including accretion and income (loss) from certain other invested assets.

Business and Financial Highlights



Group Retirement is focused on implementing initiatives to grow its business.
However, external factors, including increased competition and the consolidation
of healthcare providers and other employers in target markets, continue to
impact Group Retirement's customer retention. Excluding deposits from FHLB
funding agreement, premiums and deposits decreased in 2019 compared to the prior
year. Net flows remained negative but improved in 2019 compared to the prior
year primarily due to lower surrenders partially offset by decreased deposits.
Premiums and deposits increased in 2018 compared to 2017. Premiums and deposits
in 2018 included deposits from FHLB funding agreement. Net flows deteriorated in
2018 compared to 2017 and continued to be negative primarily due to higher
surrenders, partially offset by increased premiums and deposits in 2018.

Adjusted pre-tax income remained relatively flat in 2019 compared to the prior
year. The slight increase was primarily driven by an increase in base net
investment spread primarily due to higher average invested assets, lower
Variable Annuity DAC amortization and reserves due to stronger equity market
performance and higher investment returns in our alternative investment
portfolio due to gains from an initial public offering of a holding in the
private equity portfolio in the second quarter of 2019 and gains on securities
for which the fair value option was elected. Partially offsetting these
increases were higher general operating expenses, prior year receipt of
non-recurring payments on structured securities, and a net unfavorable
adjustment from the review and update of actuarial assumptions compared to a net
favorable adjustment in the prior year. Adjusted pre-tax income decreased in
2018 compared to 2017 due to increases in general operating expenses and higher
variable annuity DAC amortization and reserves due to lower equity market
performance partially offset by higher policy fees and net investment income.

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                      ITEM 7 | Business Segment Operations | Life and Retirement



Group Retirement Adjusted Pre-Tax Income
(in millions)
  [[Image Removed: Chart 3]]   2019 and 2018 Comparison
                               Adjusted pre-tax income increased primarily due
                               to:
                               •an increase in base net investment spread
                               primarily due to higher average invested assets;
                               •lower variable annuity DAC amortization and
                               reserves due to stronger equity market
                               performance; and
                               •higher net investment returns in our alternative
                               investment portfolio, including income from an
                               initial public offering of a holding in the
                               private equity portfolio and higher gains on
                               securities for which the fair value option was
                               elected, partially offset by the prior year
                               receipt of non-recurring payments on structured
                               securities and lower returns on affordable
                               housing income.
                               Partially offsetting these increases were:
                               •a net unfavorable adjustment from the review and
                               update of actuarial assumptions compared to a net
                               favorable adjustment in the prior year; and
                               •higher general operating expenses primarily due
                               to continued investment in people and technology.







Group Retirement Adjusted Pre-Tax Income
(in millions)
  [[Image Removed: Chart 4]]    2018 and 2017 Comparison
                                Adjusted pre-tax income decreased primarily due
                                to:
                                •higher general operating expenses, which
                                reflected continued investments in people and
                                technology, and higher legal expenses; and
                                •higher Variable Annuity DAC amortization and
                                reserves due to lower equity market performance.
                                Partially offsetting these decreases were:
                                •higher policy and advisory fees, net of
                                expenses, primarily driven by growth in assets;
                                and
                                •higher net investment income, primarily from
                                the receipt of non-recurring payments on
                                structured securities and higher commercial
                                mortgage loan prepayments, partially offset by
                                lower gains on fixed maturity securities for
                                which the fair value option was elected when
                                compared to 2017 where returns were higher as a
                                result of significant spread tightening that
                                occurred.


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Group Retirement GAAP Premiums, Premiums and Deposits, Surrenders and Net Flows



For Group Retirement, premiums primarily represent amounts received on
life-contingent payout annuities. Premiums in 2019, which primarily represents
immediate annuities, decreased compared to 2018 and 2017. Overall, premiums are
not a significant driver of the Group Retirement results.

Premiums and deposits is a non-GAAP financial measure that includes, in addition
to direct and assumed premiums, deposits received on investment-type annuity
contracts and mutual funds under administration. Premiums and deposits included
FHLB funding agreement in 2018.

Net flows for annuity products included in Group Retirement represent premiums
and deposits less death, surrender and other withdrawal benefits. Net flows for
mutual funds represent deposits less withdrawals. Deposits from FHLB funding
agreement was excluded from net flows of Group Retirement in 2018, as net flows
from this funding agreement is not considered part of the metric to measure
Group Retirement's core recurring performance.

The following table presents a reconciliation of Group Retirement GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)               2019    2018    2017
Premiums                 $    16 $    34 $    27
Deposits                   8,330   8,605   7,523
Premiums and deposits    $ 8,346 $ 8,639 $ 7,550

The following table presents Group Retirement surrenders as a percentage of average reserves and mutual funds under administration:



Years Ended December 31,                                        2019   2018 

2017

Surrenders as a percentage of average reserves and mutual funds 10.7 % 11.3 % 8.6 %

The following table presents reserves for Group Retirement annuities by surrender charge category:



At December 31,
(in millions)              2019 (a)     2018 (a)
No surrender charge(b) $ 71,912     $ 65,500
Greater than 0% - 2%      1,140          650
Greater than 2% - 4%        672        1,115
Greater than 4%           6,038        5,868
Non-surrenderable           614          612
Total reserves         $ 80,376     $ 73,745

(a)Excludes mutual fund assets under administration of $21.7 billion and $17.9 billion at December 31, 2019 and 2018, respectively.



(b)Group Retirement amounts in this category include General Account reserves of
approximately $6.2 billion and $6.3 billion at December 31, 2019 and 2018,
respectively, which are subject to 20 percent annual withdrawal limitations at
the participant level and General Account reserves of $5.4 billion and $4.7
billion at December 31, 2019 and 2018, respectively, which are subject to 20
percent annual withdrawal limitations at the plan level.

Group Retirement annuities are typically subject to a five- to seven-year
surrender charge period, depending on the product. At December 31, 2019, Group
Retirement annuity reserves increased compared to December 31, 2018 primarily
due to higher equity market performance. The surrender rate in 2019 decreased
due to fewer large plan surrenders compared to the prior year.

                                                         AIG | 2019 Form 10-K 97


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                      ITEM 7 | Business Segment Operations | Life and Retirement


A discussion of the significant variances in premiums and deposits and net flows follows:



Group Retirement Premiums and Deposits and Net Flows
(in millions)
[[Image Removed: Chart 5]]     2019 and 2018 Comparison
                               Net flows remained negative but improved primarily
                               due to lower surrenders partially offset by
                               decreased deposits. There were approximately $1.3
                               billion of large plan surrenders for 2019 compared
                               to approximately $1.6 billion of large plan
                               surrenders for 2018. External factors including
                               consolidation of healthcare providers and other
                               employers in target markets continue to impact
                               Group Retirement customer retention. Premiums and
                               deposits in 2018 reflected deposits from FHLB
                               funding agreement, which were excluded from
                               reported net flows.

Group Retirement Premiums and Deposits and Net Flows
(in millions)
[[Image Removed: Chart 4]]                          2018 and 2017 Comparison
                                                    Net flows deteriorated and
                                                    continued to be negative
                                                    primarily due to higher
                                                    surrenders, including
                                                    approximately $1.6 billion of
                                                    large plan surrenders,
                                                    partially offset by increased
                                                    deposits. External factors
                                                    including consolidation of
                                                    healthcare providers and
                                                    other employers in target
                                                    markets, continue to impact
                                                    Group Retirement customer
                                                    retention. Premiums and
                                                    deposits in 2018 reflected
                                                    deposits from FHLB funding
                                                    agreement, which were
                                                    excluded from reported net
                                                    flows.



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                      ITEM 7 | Business Segment Operations | Life and Retirement



Life Insurance Results

Years Ended December 31,                                             Percentage Change
(in millions)                          2019    2018    2017   2019 vs. 2018   2018 vs. 2017
Revenues:
Premiums                            $ 1,619 $ 1,554 $ 1,530               4 %             2 %
Policy fees                           1,488   1,258   1,430              18            (12)
Net investment income                 1,203   1,137   1,044               6               9
Other income                             42      58      52            (28)              12
Benefits and expenses:
Policyholder benefits and losses
incurred                              2,892   2,619   2,444              10               7
Interest credited to policyholder
account balances                        369     374     376             (1)             (1)
Amortization of deferred policy
acquisition costs                       115    (50)     239              NM              NM
Non deferrable insurance
commissions                              93      89     109               4            (18)
General operating expenses              611     620     601             (1)               3
Interest expense                         26      25      13               4              92
Adjusted pre-tax income             $   246 $   330 $   274            (25) %            20 %

Business and Financial Highlights



Life Insurance is focused on selling profitable new products through strategic
channels to enhance future returns. Results for 2019 reflect growth in
international life, health and group premiums primarily due to the acquisition
of Ellipse in the UK. On December 31, 2018, AIG Life Ltd., a U.K. AIG Life and
Retirement company, completed the acquisition of Ellipse, a specialist provider
of group life risk protection in the U.K. Adjusted pre-tax income decreased in
2019 compared to the prior year primarily due to prior year favorable actuarial
adjustments to universal life and prior year favorable ceded premium reinsurance
adjustments, current period unfavorable reinsurance valuation allowance
adjustment and less favorable mortality. Partially offsetting these decreases
were higher gains on calls and higher net investment income including gains on
alternative investments due to higher private equity income. Results for 2018
reflect growth in universal life deposits, and growth in term and international
life and health premiums, offset by lower group benefits premiums. Adjusted
pre-tax income increased in 2018 compared to 2017 primarily due to higher net
investment income driven by growth in invested assets, favorable mortality, and
actuarial reserve and reinsurance refinements, offset by higher general
operating expenses.

Life Insurance Adjusted Pre-Tax Income
(in millions)
  [[Image Removed: Chart 3]]   2019 and 2018 Comparison
                               Adjusted pre-tax income decreased primarily due
                               to:
                               ?prior year favorable U.S. reserve and
                               reinsurance adjustments and an unfavorable
                               reinsurance valuation allowance adjustment in
                               2019; and
                               ?less favorable mortality experience in the U.S.
                               Partially offsetting these decreases were:
                               ?higher investment income primarily due to higher
                               base portfolio income driven by growth in
                               invested assets, higher returns in our
                               alternative investment portfolio, including
                               income from an initial public offering of a
                               holding in the private equity portfolio, and
                               higher gains on calls.




                                                         AIG | 2019 Form 10-K 99


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Life Insurance Adjusted Pre-Tax Income
(in millions)

[[Image Removed: Chart 4]] 2018 and 2017 Comparison


                              Adjusted pre-tax income increased primarily due
                              to:
                              •favorable reserve and reinsurance refinements;
                              •higher net investment income primarily due to
                              increases in base portfolio income driven by
                              growth in invested assets and higher alternative
                              returns; and
                              •favorable mortality.
                              Partially offsetting these increases were:
                              •a net unfavorable adjustment from the annual
                              review and update of actuarial assumptions of $63
                              million compared to a net favorable adjustment in
                              the prior year for $29 million; and
                              •higher general operating expenses primarily due
                              to growth in international life offset by a
                              reduction in group benefits expenses. In addition,
                              prior-year general operating expenses were reduced
                              by the impact of new business reinsurance.

Life Insurance GAAP Premiums and Premiums and Deposits



Premiums for Life Insurance represent amounts received on traditional life
insurance policies, primarily term life, international life and health and group
benefits. Premiums, excluding the effect of foreign exchange, increased in 2019
compared to 2018 and 2017. Premiums for 2018 included favorable ceded premium
reinsurance refinements in domestic life business. Premiums and deposits for
Life Insurance is a non-GAAP financial measure that includes direct and assumed
premiums as well as deposits received on universal life insurance.

The following table presents a reconciliation of Life Insurance GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)               2019    2018    2017
Premiums                 $ 1,619 $ 1,554 $ 1,530
Deposits                   1,659   1,649   1,518
Other                        808     711     707
Premiums and deposits    $ 4,086 $ 3,914 $ 3,755

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                      ITEM 7 | Business Segment Operations | Life and Retirement


A discussion of the significant variances in premiums and deposits follows:



Life Insurance Premiums and Deposits
(in millions)
[[Image Removed: Chart 2]]               Premiums and deposits, excluding the
                                         effect of foreign exchange, increased
                                         in 2019 compared to 2018 primarily due
                                         to growth in domestic term life and
                                         international life, including the
                                         acquisition of Ellipse in the U.K.
                                         These increases were partially offset
                                         by lower U.S. group premiums as a
                                         result of the strategic decision to
                                         refocus the business at the end of
                                         2016.
                                         Premiums and deposits, excluding the
                                         effect of foreign exchange, increased
                                         in 2018 compared to 2017, primarily due
                                         to growth in universal life, term life
                                         and international life and health,
                                         including assumed premiums on business
                                         distributed by Laya Healthcare. This
                                         increase was partially offset by lower
                                         group benefits premiums.


Institutional markets Results

Years Ended December 31,                                              Percentage Change
(in millions)                           2019    2018    2017   2019 vs. 2018   2018 vs. 2017
Revenues:
Premiums                             $ 1,861 $   952 $ 2,398              95 %          (60) %
Policy fees                              165     161     174               2             (7)
Net investment income                    885     786     595              13              32
Other income                               1       1       1               -               -
Benefits and expenses:
Policyholder benefits and losses
incurred                               2,162   1,214   2,568              78            (53)
Interest credited to policyholder
account balances                         353     338     253               4              34
Amortization of deferred policy
acquisition costs                          5       5       5               -               -
Non deferrable insurance commissions      28      28      28               -               -
General operating expenses                62      56      44              11              27
Interest expense                          11      13       6            (15)             117
Adjusted pre-tax income              $   291 $   246 $   264              18 %           (7) %

Business and Financial Highlights



Institutional Markets continued to opportunistically grow its portfolio, which
drove the increase in net investment income over recent years. Product
distribution continues to be strong and the business is focused on maintaining
pricing discipline to achieve attractive risk adjusted returns.

                                                        AIG | 2019 Form 10-K 101


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                      ITEM 7 | Business Segment Operations | Life and Retirement



Institutional Markets Adjusted Pre-Tax Income
(in millions)
[[Image Removed: Chart 3]] 2019 and 2018 Comparison
                           Increase in premiums and policyholder benefits were
                           primarily due to pension risk transfer business
                           written during 2018 and 2019. Growth in reserves and
                           AUM drove the increase in net investment income with
                           similar impact to policyholder benefits and interest
                           credited.
                           Adjusted pre-tax income increased primarily due to:
                           ?higher net investment income due to higher invested
                           assets resulting from growth in pension risk transfer
                           and GICs.




Institutional Markets Adjusted Pre-Tax Income
(in millions)
[[Image Removed: Chart 4]] 2018 and 2017 Comparison
                           Decreases in premiums and policyholder benefits were
                           primarily due to pension risk transfer business
                           written in 2017. Growth in reserves and assets under
                           management drove the increase in net investment
                           income with similar impact to policyholder benefits
                           and interest credited.
                           Adjusted pre-tax income decreased primarily due to:
                           ?a decrease in policy fees due to lower stable value
                           wrap notional amounts; and
                           ?higher general operating expenses due to investment
                           in business growth.


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                      ITEM 7 | Business Segment Operations | Life and Retirement


Institutional markets GAAP Premiums and Premiums and Deposits



Premiums for Institutional Markets primarily represent amounts received on
pension risk transfer or structured settlement annuities with life
contingencies. Premiums increased in 2019 compared to the prior year primarily
driven by the pension risk transfer business written in 2019. Premiums decreased
in 2018 compared to 2017 primarily driven by the pension risk transfer business
written in 2017.

Premiums and deposits for Institutional Markets is a non-GAAP financial measure
that includes direct premiums as well as deposits received on investment-type
annuity contracts, including GICs. Deposits also include FHLB funding
agreements.

The following table presents a reconciliation of Institutional Markets GAAP premiums to premiums and deposits:



Years Ended December 31,
(in millions)               2019    2018    2017
Premiums                 $ 1,861 $   952 $ 2,398
Deposits                     867   2,015   1,821
Other                         30      65      28
Premiums and deposits    $ 2,758 $ 3,032 $ 4,247

A discussion of the significant variances in premiums and deposits follows:



Institutional Markets Premiums and Deposits
(in millions)
[[Image Removed: Chart 2]]               Premiums and deposits decreased in 2019
                                         compared to the prior year due to lower
                                         deposits offset by higher pension risk
                                         transfer sales. Deposits in 2018
                                         include $1.4 billion of FHLB
                                         agreements. The shift in premium and
                                         deposit mix is consistent with
                                         Institutional Markets' strategy to
                                         opportunistically grow and diversify
                                         its portfolio.
                                         Premiums and deposits decreased in 2018
                                         compared to 2017 due to lower sales in
                                         pension risk transfer and structured
                                         settlements, partially offset by $1.4
                                         billion in FHLB funding agreements.




                                                        AIG | 2019 Form 10-K 103


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                         ITEM 7 | Business Segment Operations | Other Operations



Other Operations




Other Operations consists of income from assets held by AIG Parent and other
corporate subsidiaries, general operating expenses not attributable to AIG
reporting segments, certain compensation expenses attributable to Other
Operations and reporting segments, amortization of value of distribution network
acquired related to the Validus and Glatfelter acquisitions, and interest
expense attributable to AIG long-term debt as well as debt associated with
consolidated investment entities. Other Operations also includes Blackboard - a
subsidiary focused on delivering commercial insurance solutions using digital
technology, data analytics and automation. The results of Fuji Life, which
consisted of term insurance, life insurance, endowment policies and annuities,
are included in our results through April 30, 2017, the date on which it was
sold.

Other Operations Results

Years Ended December 31,                                                    Percentage Change
(in millions)                             2019      2018      2017   2019 vs. 2018   2018 vs. 2017
Revenues:
Premiums                             $      50 $      39 $     726              28 %          (95) %
Net investment income(a)(b)                370        45        53              NM            (15)
Other income(b)                            425       552       634            (23)            (13)
Total adjusted revenues                    845       636     1,413              33            (55)
Benefits, losses and expenses:
Policyholder benefits and losses
incurred                                    37        39       603             (5)            (94)
Acquisition expenses:
Amortization of deferred policy
acquisition costs                           16        10       (9)              60              NM
Other acquisition expenses                   2         1        19             100            (95)
Total acquisition expenses                  18        11        10              64              10
General operating expenses               1,253     1,104     1,237              13            (11)
Interest expense:
Interest - corporate                     1,043     1,013       967               3               5
Interest - other(c)                        203        53         1             283              NM
Total interest expense                   1,246     1,066       968              17              10

Total benefits, losses and expenses 2,554 2,220 2,818

     15            (21)
Adjusted pre-tax income (loss)
before consolidation and
eliminations                           (1,709)   (1,584)   (1,405)             (8)            (13)
Consolidation, eliminations and
other adjustments                        (305)        59        75              NM            (21)
Adjusted pre-tax loss                $ (2,014) $ (1,525) $ (1,330)            (32) %          (15) %


(a)Beginning in the first quarter of 2019, on a prospective basis, changes in
the fair value of equity securities are excluded from adjusted pre-tax loss. For
2018 and 2017, this amount was immaterial.

(b)Beginning in the first quarter of 2019, on a prospective basis, within Other
Operations, investment income from our non-insurance subsidiaries is reported in
Net investment income instead of Other income to align reporting with General
Insurance and Life and Retirement reporting segments. The impact of this
reclassification for the twelve-months ended December 31, 2019 was $262 million.
For the twelve-months ended December 31, 2018, the amount included in Other
income was $165 million.

(c)Interest expense-other primarily represents interest expense on consolidated
investment entities of $158 million, $11 million and $0 in 2019, 2018 and 2017,
respectively, and costs of derivatives used to economically hedge foreign
denominated debt of $37 million, $34 million and $0 in 2019, 2018 and 2017,
respectively.

2019 and 2018 Comparison

Adjusted pre-tax loss increased primarily due to:

?higher corporate general operating expenses due to higher compensation and technology costs; and

?higher interest expenses driven by corporate debt issuances in the first quarter of 2019 and 2018, and debt associated with consolidated investment entities.

The increase in adjusted pre-tax loss was partially offset by:

?higher net investment income associated with consolidated investment entities.

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                         ITEM 7 | Business Segment Operations | Other Operations



2018 and 2017 Comparison

Blackboard began operations in 2018 and Fuji Life was sold on April 30, 2017. Excluding these results, adjusted pre-tax loss increased primarily due to:

?higher interest expense due to corporate debt issuances totaling $2.5 billion at the end of the first quarter of 2018; and

?lower other income as a result of income on securities for which we elected the fair value option and available for sale investments.

The increase in adjusted pre-tax loss was partially offset by:



?lower general operating expenses related to one-time payments to executive
leadership in 2017.

                                                        AIG | 2019 Form 10-K 105


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                         ITEM 7 | Business Segment Operations | Legacy Portfolio



Legacy Portfolio



Legacy Portfolio represents exited or discontinued product lines, policy forms or distribution channels. Effective February 2018, our Bermuda-domiciled composite reinsurer, Fortitude Re, is included in our Legacy Portfolio.

?Legacy Life and Retirement Run-Off Lines - Reserves consist of certain structured settlements, pension risk transfer annuities and single premium immediate annuities written prior to April 2012. Also includes exposures to whole life, long-term care and exited accident & health product lines.



?Legacy General Insurance Run-Off Lines - Reserves consist of excess workers'
compensation, environmental exposures and exposures to other products within
General Insurance that are no longer actively marketed. Also includes the
remaining reserves in Eaglestone Reinsurance Company (Eaglestone).

?Legacy Investments - Includes investment classes that we have placed into run-off including holdings in direct investments as well as investments in global capital markets and global real estate.

BUSINESS STRATEGY

For Legacy insurance lines, securing the interests of our policyholders and insureds is paramount. We have considered and continue to evaluate the following strategies for these lines:

•Third-party and affiliated reinsurance and retrocessions to improve capital efficiency.

•Commutations of assumed reinsurance and direct policy buy-backs.

•Enhanced insured policyholder options and claims resolution strategies.

•Enhanced asset liability management and expense management.

For Legacy investments, our business strategy is to maximize liquidity to AIG Parent and minimize book value impairments while sourcing for our insurance companies attractive assets for their portfolios.

SALE OF FORTITUDE HOLDINGS



Fortitude Re was established during the first quarter of 2018 in connection with
a series of affiliated reinsurance transactions related to our Legacy Portfolio.
Those reinsurance transactions were designed to consolidate most of our Legacy
Insurance Run-Off Lines into a single legal entity. As of December 31, 2019, the
affiliated transactions included the cession of approximately $30.2 billion of
reserves from our Legacy Life and Retirement Run-Off Lines and approximately
$3.9 billion of reserves from our Legacy General Insurance Run-Off Lines related
to business written by multiple wholly-owned AIG subsidiaries. Fortitude Re has
approximately $2.5 billion of total assets after elimination of intercompany
balances, primarily managed by AIG, and is AIG's main run-off reinsurer with its
own dedicated management team. In the second quarter of 2018, we formed
Fortitude Holdings to act as a holding company for Fortitude Re.

On November 13, 2018, AIG completed the sale of a 19.9 percent ownership
interest in Fortitude Holdings to TCG, an affiliate of Carlyle. Upon completion
of the 2018 Fortitude Sale, Fortitude Holdings owned 100 percent of the
outstanding common shares of Fortitude Re and AIG had an 80.1 percent ownership
interest in Fortitude Holdings. AIG received $381 million in cash and will
receive up to $95 million of deferred compensation which is subject to certain
purchase price adjustments. To the extent AIG does not receive all or a portion
of the planned distributions within 18 months of the 2018 Fortitude Sale, TCG
will pay us up to an additional $100 million. In connection with the 2018
Fortitude Sale, we agreed to certain investment commitment targets into various
Carlyle strategies and to certain minimum investment management fee payments
within thirty-six months following the closing. AIG also will be required to pay
a proportionate amount of an agreed make-whole fee to the extent we fail to
satisfy such investment commitment targets.

On November 25, 2019, AIG entered into a membership interest purchase agreement
with Fortitude Holdings, Carlyle, Carlyle FRL, T&D and T&D Holdings, Inc.,
pursuant to which, subject to the satisfaction or waiver of certain conditions
set forth therein, Carlyle FRL will purchase from AIG a 51.6 percent ownership
interest in Fortitude Holdings and T&D will purchase from AIG a 25 percent
ownership interest in Fortitude Holdings. Upon closing of the 2019 Fortitude
Sale, AIG will have a 3.5 percent ownership interest in Fortitude Holdings. In
connection with the 2019 Fortitude Sale agreement, AIG, Fortitude Holdings and
an affiliate of Carlyle FRL have agreed that, effective as of the closing of the
2019 Fortitude Sale, (i) AIG's aforementioned investment commitment targets will
be assumed by Fortitude Holdings and AIG will be released therefrom, and (ii)
Carlyle will remain obligated to pay AIG $95 million of deferred compensation
and up to an additional $100 million to the extent AIG does not receive all or a
portion of the planned

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                         ITEM 7 | Business Segment Operations | Legacy Portfolio



distributions within 18 months of the closing of the 2018 Fortitude Sale. We
expect to contribute approximately $1.45 billion of the proceeds of the 2019
Fortitude Sale to certain of our insurance company subsidiaries for a period of
time following the closing of the transaction. There can be no guarantee that we
will receive the required regulatory approvals or that closing conditions will
be satisfied in order to consummate the 2019 Fortitude Sale.

The affiliated reinsurance transactions executed in the first quarter of 2018
with Fortitude Re resulted in prepaid insurance assets on the ceding
subsidiaries' balance sheets of approximately $2.5 billion (after-tax) and
related deferred acquisition costs of $0.5 billion (after-tax) at inception of
the contract. The prepaid insurance assets have been eliminated in AIG's
consolidated financial statements since the counterparties were wholly owned.

Upon closing of the 2019 Fortitude Sale, AIG will recognize a loss for the
portion of the unamortized balance of these assets that are not recoverable, if
any, when we are no longer a controlling shareholder in Fortitude Holdings. As
of December 31, 2019, the unamortized balances of the aforementioned prepaid
insurance assets and related deferred acquisition costs were $2.3 billion
(after-tax) and $0.4 billion (after-tax), respectively. This combined loss of
$2.7 billion would be incremental to any gain or loss recognized on the 2019
Fortitude Sale. The incremental gain or loss we will recognize on the 2019
Fortitude Sale would be impacted, perhaps significantly, by market conditions
existing at the time the 2019 Fortitude Sale closes.

LEGACY PORTFOLIO RESULTS

Years Ended December 31,                                              Percentage Change
(in millions)                           2019    2018    2017   2019 vs. 2018   2018 vs. 2017
Revenues:
Premiums                             $   481 $   480 $   590               - %          (19) %
Policy fees                              122     120     137               2            (12)
Net investment income(a) (b)           2,480   2,325   2,776               7            (16)
Other income (loss) (b)                 (67)     114     888              NM            (87)
Total adjusted revenues                3,016   3,039   4,391             (1)            (31)
Benefits, losses and expenses:
Policyholder benefits and losses and
loss adjustment
expenses incurred                      1,909   2,057   1,998             (7)               3
Interest credited to policyholder
account balances                         213     236     241            (10)             (2)
Amortization of deferred policy
acquisition costs                         68     105      76            (35)              38
General operating and other expenses     306     398     484            (23)            (18)
Interest expense                          19      30     122            (37)            (75)
Total benefits, losses and expenses    2,515   2,826   2,921            (11)             (3)
Adjusted pre-tax income              $   501 $   213 $ 1,470             135 %          (86) %
Adjusted pre-tax income by type:
General Insurance Run-Off Lines      $    77 $    76 $   221               1 %          (66) %
Life and Retirement Run-Off Lines        244      17     406              NM            (96)
Legacy Investments                       180     120     843              50            (86)
Adjusted pre-tax income              $   501 $   213 $ 1,470             135 %          (86) %

                                                               December 31,     December 31,
(in millions)                                                           2019            2018
Selected Balance Sheet Data
Legacy Investments, net of related
debt                                                         $         2,002 $         2,529
Legacy General Insurance run-off
reserves                                                               5,409           5,498
Legacy Life and Retirement run-off
reserves                                                              

38,728 36,614




(a)Beginning in the first quarter of 2019, on a prospective basis, changes in
the fair value of equity securities are excluded from adjusted pre-tax loss. For
2018 and 2017, this amount was immaterial.

(b) Beginning in the first quarter of 2019, on a prospective basis, within
Legacy Portfolio, investment income from our non-insurance subsidiaries is
reported in Net investment income and Net realized gain (loss) instead of Other
income to align reporting with General Insurance and Life and Retirement
reporting segments. The impact of this reclassification for the twelve-months
ended December 31, 2019 was $124 million. For the twelve-months ended December
31, 2018, the amount included in other income was $152 million.





                                                        AIG | 2019 Form 10-K 107


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                         ITEM 7 | Business Segment Operations | Legacy Portfolio


Business and Financial Highlights



Legacy insurance lines, including those ceded to Fortitude Re, continue to
run-off as anticipated for Legacy General Insurance and Legacy Life and
Retirement Run-Off Lines. Legacy investments have been reduced significantly
over the last several years declining from $6.7 billion at December 31, 2016 to
$2.0 billion at December 31, 2019. The remaining Legacy investments primarily
include structured credit junior notes for which we have elected the fair value
option and real estate investments.

Legacy Portfolio Adjusted Pre-Tax Income
(in millions)
[[Image Removed: Chart 2]] 2019 and 2018 Comparison
                           Adjusted pre-tax income increased due to:
                           ?Higher Legacy Life and Retirement earnings due to
                           an increase in net investment income and a decrease
                           in policyholder benefits and losses incurred due to
                           non-recurring loss recognition incurred on accident
                           and health business (other than long-term care) in
                           2018.
                           ?Higher Legacy Investment earnings due to an
                           increase in gains on fair value option portfolios
                           Legacy General Insurance earnings in 2019 were
                           consistent compared to 2018.






Legacy Portfolio Adjusted Pre-Tax Income
(in millions)
 [[Image Removed: Chart 3]]  2018 and 2017 Comparison
                             Adjusted pre-tax income decreased due to:
                             ?lower Legacy Life and Retirement earnings compared
                             to 2017 due to lower net investment income and loss
                             recognition from the update to actuarial assumptions
                             in 2018 of $105 million mainly attributable to
                             higher claims costs on the cancer products
                             portfolio;
                             ?lower Legacy General Insurance earnings compared to
                             2017 due to lower net investment income, Japanese
                             catastrophe losses in 2018 and a change in premium
                             earning patterns on certain environmental business
                             in 2018; and
                             ?Legacy Investment earnings compared to 2017 due to
                             continued dispositions of non- insurance investment
                             assets, primarily driven by the sale of the life
                             settlements portfolio in 2017 and lower gain on fair
                             value option portfolios in 2018.





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                                                            ITEM 7 | Investments



Investments

Overview

Our investment strategies are tailored to the specific business needs of each
operating unit by targeting an asset allocation mix that provides
diversification from an asset class, sector, issuer, and geographic perspective.
The primary objectives are generation of investment income, preservation of
capital, liquidity management and growth of surplus. The majority of assets
backing our insurance liabilities consist of fixed maturity securities.

Investment Highlights in 2019
?A drop in interest rates and narrowing credit spreads resulted in a net
unrealized gain in our investment portfolio. Net unrealized gains in our
available for sale portfolio increased to approximately $17.9 billion as of
December 31, 2019 from approximately $3.6 billion as of December 31, 2018.
?We continued to make investments in structured securities and other fixed
maturity securities and increased lending activities in mortgage loans with
favorable risk compared to return characteristics to improve yields and increase
net investment income.
?We experienced higher investment returns in our alternative investments
portfolio due to robust equity market returns in 2019, income from an initial
public offering of a holding in the private equity portfolio, and an increase in
income from fixed maturity securities for which the fair value option was
elected. This compares to the prior year where returns were lower as a result of
an increase in interest rates and widening credit spreads that occurred, lower
hedge fund performance, as well as negative performance of our fair value option
equity securities portfolio.
?During the first quarter of 2019, we sold our remaining investment in People's
Insurance Company (Group) of China Limited and PICC Property & Casualty Company
Limited (collectively, our PICC Investment).
?Blended investment yields on new investments were lower than blended rates on
investments that were sold, matured or called.


Investment Strategies



Investment strategies are assessed at the business segment level and involve
considerations that include local and general market conditions, duration and
cash flow management, risk appetite and volatility constraints, rating agency
and regulatory capital considerations, tax and legal investment limitations.

Some of our key investment strategies are as follows:



?Our fundamental strategy across the portfolios is to seek investments with
similar characteristics to the associated insurance liabilities to the extent
practicable. AIG embeds Environmental, Social and Governance (ESG)
considerations in its fundamental investment analysis of the companies or
projects we invest in to ensure that they have sustainable earnings over the
full term of our investment. AIG considers internal and external factors and
evaluates changes in consumer behavior, industry trends related to ESG factors
as well as the ability of the management of companies to respond appropriately
to these changes in order to maintain their competitive advantage.

?We seek to originate investments that offer enhanced yield through liquidity
premiums, such as private placements and commercial mortgage loans, which also
add portfolio diversification. These assets typically afford credit protections
through covenants, ability to customize structures that meet our insurance
liability needs, and deeper due diligence given information access.

?Given our global presence, we have access to assets that provide
diversification from local markets. To the extent we purchase these investments,
we generally hedge the currency risk using derivatives, which could provide
opportunities to earn higher risk adjusted returns compared to risk assets in
the functional currency.

?AIG Parent, included in Other Operations, actively manages its assets and
liabilities in terms of products, counterparties and duration. AIG Parent's
liquidity sources are held primarily in the form of cash, short-term investments
and publicly traded, investment grade rated fixed maturity securities. Based
upon an assessment of its immediate and longer-term funding needs, AIG Parent
purchases publicly traded, investment grade rated fixed maturity securities that
can be readily monetized through sales or repurchase agreements. These
securities allow us to diversify sources of liquidity while reducing the cost of
maintaining sufficient liquidity.

?Within the U.S., the Life and Retirement and General Insurance investments are generally split between reserve backing and surplus portfolios.



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                                                            ITEM 7 | Investments



-Insurance reserves are backed by mainly investment grade fixed maturity
securities that meet our current risk-return, tax, liquidity, credit quality and
diversification objectives. We assess fixed maturity asset classes based on
their fundamental risk, including credit (public and private), commercial
mortgages and residential mortgages regardless of whether such investments are
bonds, loans, or structured products.

-Surplus accounts seek to enhance portfolio returns through a mix of fixed
maturity (investment grade and high yield) and various alternative asset
classes, including private equity, real estate equity, and hedge funds. Over the
past few years, hedge fund investments have been reduced with more emphasis
given to private equity, real estate and leveraged capital (for example, we are
currently focused on purchasing directly originated, middle market loans with
strong covenant packages).

?Outside of the U.S., fixed maturity securities held by insurance companies consist primarily of high-grade securities generally denominated in the currencies of the countries in which we operate.

Asset Liability Management



The investment strategy within the General Insurance companies focuses on growth
of surplus, maintenance of sufficient liquidity for unanticipated insurance
claims, and preservation of capital. Assets with varying degrees of liquidity
and volatility are allocated based on whether backing reserves, required surplus
or excess surplus, subject to capital, liquidity, and regulatory constraints.
General Insurance invests primarily in fixed maturity securities issued by
corporations, municipalities and other governmental agencies; structured
securities collateralized by, among other assets, residential and commercial
real estate; and commercial mortgage loans. Fixed maturity securities of the
General Insurance companies' domestic operations have an average duration of 3.5
years. Fixed maturity securities of the General Insurance companies' foreign
operations have an average duration of 3.6 years.

While invested assets backing reserves of the General Insurance companies are
primarily invested in conventional liquid fixed maturity securities, we have
continued to allocate to asset classes that offer higher yields through
structural and liquidity premiums, particularly in the domestic operations. In
addition, we continue to invest in both fixed rate and floating rate
asset-backed investments to manage our exposure to potential changes in interest
rates and inflation. We seek to diversify the portfolio across asset classes,
sectors, and issuers to mitigate idiosyncratic portfolio risks.

In addition, a portion of the surplus of General Insurance is invested in a diversified portfolio of alternative investments which seek to balance liquidity, volatility and growth. There is a higher allocation to equity-oriented investments in General Insurance relative to other AIG portfolios given the underlying inflation risks inherent in that business. Although these alternative investments are subject to periodic earnings fluctuations, they have historically achieved yields in excess of the fixed maturity portfolio yields and have provided added diversification to the broader portfolio.

The investment strategy of the Life and Retirement companies is to provide net investment income to back liabilities that result in stable distributable earnings and enhance portfolio value for surplus accounts, subject to asset liability management, capital, and regulatory constraints.



The Life and Retirement companies use asset-liability management as a primary
tool to monitor and manage risk in their businesses. The Life and Retirement
companies maintain a diversified, high to medium quality portfolio of fixed
maturity securities issued by corporations, municipalities and other
governmental agencies; structured securities collateralized by, among other
assets, residential and commercial real estate; and commercial mortgage loans
that, to the extent practicable, match the duration characteristics of the
liabilities. The investment portfolio of each product line is tailored to the
specific characteristics of its insurance liabilities, and as a result, duration
varies between distinct portfolios. The interest rate environment has a direct
impact on the asset liability management profile of the businesses, and an
extended low interest rate environment may result in a lengthening of liability
durations from initial estimates, primarily due to lower lapses, which may
require us to further extend the duration of the investment portfolio. A further
lengthening of the portfolio will be assessed in the context of available market
opportunities as longer duration markets may not provide similar diversification
benefits as shorter duration markets.

Fixed maturity securities of the Life and Retirement companies' domestic operations have an average duration of 8.0 years. We seek to diversify the portfolio across asset class, sectors, and issuers to mitigate idiosyncratic portfolio risks.



In addition, the Life and Retirement companies seek to enhance surplus portfolio
returns through investments in a diversified portfolio of alternative
investments. Although these alternative investments are subject to periodic
earnings fluctuations, they have historically achieved yields in excess of the
fixed maturity portfolio yields.

NAIC Designations of Fixed Maturity Securities



The Securities Valuation Office (SVO) of the National Association of Insurance
Commissioners (NAIC) evaluates the investments of U.S. insurers for statutory
reporting purposes and assigns fixed maturity securities to one of six
categories called 'NAIC Designations.' In general, NAIC Designations of '1'
highest quality, or '2' high quality, include fixed maturity securities
considered investment grade,

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                                                            ITEM 7 | Investments



while NAIC Designations of '3' through '6' generally include fixed maturity
securities referred to as below investment grade. The NAIC has adopted revised
rating methodologies for certain structured securities, including non-agency
RMBS and CMBS, which are intended to enable a more precise assessment of the
value of such structured securities and increase the accuracy in assessing
expected losses to better determine the appropriate capital requirement for such
structured securities. These methodologies result in an improved NAIC
Designation for such securities compared to the rating typically assigned by the
three major rating agencies. The following tables summarize the ratings
distribution of AIG subsidiaries fixed maturity security portfolio by NAIC
Designation, and the distribution by composite AIG credit rating, which is
generally based on ratings of the three major rating agencies.

For a full description of the composite AIG credit ratings see Credit Ratings.

The following table presents the fixed maturity security portfolio categorized by NAIC Designation, at fair value:



December 31, 2019
(in millions)
                                                                                                    Total
                                                     Total                                          Below
                                                Investment                                     Investment
NAIC Designation                   1        2        Grade         3       4       5       6        Grade     Total
Other fixed maturity
securities                 $  94,855 $ 74,024 $    168,879   $ 7,759 $ 6,937 $ 1,184 $   198 $     16,078 $ 184,957
Mortgage-backed,
asset-backed and
collateralized                62,600    3,523       66,123       394     159      59   3,573        4,185    70,308
Total*                     $ 157,455 $ 77,547 $    235,002   $ 8,153 $ 

7,096 $ 1,243 $ 3,771 $ 20,263 $ 255,265

* Excludes $2.5 billion of fixed maturity securities for which no NAIC Designation is available.

The following table presents the fixed maturity security portfolio categorized by composite AIG credit rating, at fair value:



December 31, 2019
(in millions)
                                                                                             Total
                                                    Total                                    Below
                                               Investment                     CCC and   Investment
Composite AIG Credit
Rating                     AAA/AA/A      BBB        Grade        BB       B     Lower        Grade     Total
Other fixed maturity
securities               $   94,094 $ 75,174 $    169,268   $ 7,526 $ 7,026 $   1,137 $     15,689 $ 184,957
Mortgage-backed,
asset-backed and
collateralized               51,809    4,252       56,061       721     406    13,120       14,247    70,308
Total*                   $  145,903 $ 79,426 $    225,329   $ 8,247 $ 7,432 $  14,257 $     29,936 $ 255,265

*Excludes $2.5 billion of fixed maturity securities for which no NAIC Designation is available.





Credit Ratings

At December 31, 2019, approximately 89 percent of our fixed maturity securities
were held by our domestic entities. Approximately 16 percent of these securities
were rated AAA by one or more of the principal rating agencies, and
approximately 13 percent were rated below investment grade or not rated. Our
investment decision process relies primarily on internally generated fundamental
analysis and internal risk ratings. Third-party rating services' ratings and
opinions provide one source of independent perspective for consideration in the
internal analysis.

Moody's Investors Service Inc. (Moody's), Standard & Poor's Financial Services
LLC, a subsidiary of S&P Global Inc. (S&P), or similar foreign rating services
rate a significant portion of our foreign entities' fixed maturity securities
portfolio. Rating services are not available for some foreign-issued securities.
Our Credit Risk Management department closely reviews the credit quality of the
foreign portfolio's non-rated fixed maturity securities. At December 31, 2019,
approximately 24 percent of such investments were either rated AAA or, on the
basis of our internal analysis, were equivalent from a credit standpoint to
securities rated AAA, and approximately 6 percent were below investment grade or
not rated. Approximately 29 percent of the foreign entities' fixed maturity
securities portfolio is comprised of sovereign fixed maturity securities
supporting policy liabilities in the country of issuance.



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                                                            ITEM 7 | Investments



Composite AIG Credit Ratings

With respect to our fixed maturity securities, the credit ratings in the table
below and in subsequent tables reflect: (a) a composite of the ratings of the
three major rating agencies, or when agency ratings are not available, the
rating assigned by the NAIC SVO (99 percent of total fixed maturity securities),
or (b) our equivalent internal ratings when these investments have not been
rated by any of the major rating agencies or the NAIC. The "Non-rated" category
in those tables consists of fixed maturity securities that have not been rated
by any of the major rating agencies, the NAIC or us.

For a discussion of credit risks associated with Investments see Enterprise Risk Management.

The following table presents the composite AIG credit ratings of our fixed maturity securities calculated on the basis of their fair value:



                       Available for Sale                       Other                             Total
                   December 31,     December 31,    December 31,      December 31,     December 31,     December 31,
(in millions)              2019             2018            2019              2018             2019             2018
Rating:
Other fixed
maturity
securities
AAA              $       11,821   $       11,170   $       2,121   $         2,619   $       13,942   $       13,789
AA                       31,141           27,766               -               106           31,141           27,872
A                        49,437           40,142              11             1,356           49,448           41,498
BBB                      75,598           69,564               -               300           75,598           69,864
Below investment
grade                    15,905           14,511               7                 -           15,912           14,511
Non-rated                 1,301            1,333               -                 -            1,301            1,333
Total            $      185,203   $      164,486   $       2,139   $         4,381   $      187,342   $      168,867
Mortgage-backed,
asset-
backed and
collateralized
AAA              $       29,419   $       28,859   $         365   $           481   $       29,784   $       29,340
AA                       14,816           12,019             201               911           15,017           12,930
A                         6,861            6,964             165               290            7,026            7,254
BBB                       4,154            4,058              98               152            4,252            4,210
Below investment
grade                    10,575           12,923           3,630             5,096           14,205           18,019
Non-rated                    58               82              84               104              142              186
Total            $       65,883   $       64,905   $       4,543   $         7,034   $       70,426   $       71,939
Total
AAA              $       41,240   $       40,029   $       2,486   $         3,100   $       43,726   $       43,129
AA                       45,957           39,785             201             1,017           46,158           40,802
A                        56,298           47,106             176             1,646           56,474           48,752
BBB                      79,752           73,622              98               452           79,850           74,074
Below investment
grade                    26,480           27,434           3,637             5,096           30,117           32,530
Non-rated                 1,359            1,415              84               104            1,443            1,519
Total            $      251,086   $      229,391   $       6,682   $        11,415   $      257,768   $      240,806


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                                                            ITEM 7 | Investments


Available-for-Sale Investments



The following table presents the fair value of our available-for-sale
securities:

                                                               Fair Value at    Fair Value at
                                                                December 31,     December 31,
(in millions)                                                           2019             2018
Bonds available for sale:
U.S. government and government sponsored
entities                                                     $         5,380  $         3,260
Obligations of states, municipalities
and political subdivisions                                            15,318           16,001
Non-U.S. governments                                                  14,869           14,525
Corporate debt                                                       149,636          130,700
Mortgage-backed, asset-backed and
collateralized:
RMBS                                                                  32,805           34,377
CMBS                                                                  14,430           12,701
CDO/ABS                                                               18,648           17,827
Total mortgage-backed, asset-backed and
collateralized                                                        65,883           64,905
Total bonds available for sale*                              $       

251,086 $ 229,391




*At December 31, 2019 and 2018, the fair value of bonds available for sale held
by us that were below investment grade or not rated totaled $27.8 billion and
$28.8 billion, respectively.

The following table presents the fair value of our aggregate credit exposures to non-U.S. governments for our fixed maturity securities:



                       December 31,     December 31,
(in millions)                  2019             2018
Japan                 $       1,651    $       1,645
France                        1,013              905
Canada                          989            1,038
United Kingdom                  638              794
Germany                         593              783
Indonesia                       589              453
United Arab Emirates            494              454
Norway                          410              380
Israel                          399              316
Chile                           353              304
Other                         7,740            7,498
Total                 $      14,869    $      14,570


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                                                            ITEM 7 | Investments


The following table presents the fair value of our aggregate European credit exposures by major sector for our fixed maturity securities:



                                                  December 31, 2019
                                                              Non-                            December 31,
                                            Financial    Financial   Structured                       2018
(in millions)                 Sovereign   Institution   Corporates     Products     Total            Total
Euro-Zone countries:
France                      $     1,013 $       1,788 $      1,503 $          - $   4,304    $       4,442
Germany                             593           155        2,581            -     3,329            3,246
Netherlands                         317         1,105        1,100          104     2,626            2,571
Ireland                              62           123          435        1,512     2,132            1,494
Belgium                             179           122          953            -     1,254            1,175
Spain                                40           286          796            -     1,122            1,068
Italy                                 2            93          387            -       482              507
Luxembourg                            -            27          354            -       381              377
Finland                             101            51           40            -       192              228
Austria                             160             3            -            1       164              156
Other - EuroZone                    510            78          238            -       826              929
Total Euro-Zone             $     2,977 $       3,831 $      8,387 $      1,617 $  16,812    $      16,193
Remainder of Europe:
United Kingdom              $       638 $       4,059 $      8,622 $      2,479 $  15,798    $      16,139
Switzerland                          30         1,169          680            -     1,879            2,010
Sweden                              137           320          125            -       582              639
Norway                              410            45           94            -       549              566
Russian Federation                  190            39          196            -       425              240
Other - Remainder of Europe          92            38          132            -       262              271
Total - Remainder of Europe $     1,497 $       5,670 $      9,849 $      2,479 $  19,495    $      19,865
Total                       $     4,474 $       9,501 $     18,236 $      4,096 $  36,307    $      36,058


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Investments in Municipal Bonds



At December 31, 2019, the U.S. municipal bond portfolio was composed primarily
of essential service revenue bonds and high-quality tax-exempt bonds with 91
percent of the portfolio rated A or higher.

The following table presents the fair values of our available for sale U.S. municipal bond portfolio by state and municipal bond type:



                                 December 31, 2019
                           State        Local              Total       December 31,
                         General      General               Fair               2018
(in millions)         Obligation   Obligation   Revenue    Value   Total Fair Value
State:
New York            $          7 $        396 $   2,656 $  3,059 $            3,134
California                   712          389     1,827    2,928              2,813
Texas                        105          524       883    1,512              1,692
Illinois                      75          145       852    1,072                979
Massachusetts                426            -       319      745                811
Virginia                       9            -       484      493                541
Ohio                          47            1       434      482                485
Georgia                      105           71       283      459                445
Washington                   166            -       239      405                473
Pennsylvania                 125            1       269      395                353
Florida                       10            -       345      355                542
Washington, D.C.              11            -       305      316                340
New Jersey                     -            2       276      278                224
All other states(a)          453          277     2,089    2,819              3,169
Total(b)(c)         $      2,251 $      1,806 $  11,261 $ 15,318 $           16,001

(a)We did not have material credit exposure to the government of Puerto Rico.

(b)Excludes certain university and not-for-profit entities that issue their bonds in the corporate debt market. Includes industrial revenue bonds.

(c)Includes $496 million of pre-refunded municipal bonds.



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Investments in Corporate Debt Securities



The following table presents the industry categories of our available for sale
corporate debt securities:

                                               Fair Value at   Fair Value at
Industry Category                               December 31,    December 31,
(in millions)                                           2019            2018
Financial institutions:
Money Center/Global Bank Groups              $        10,701 $         9,602
Regional banks - other                                   659             630
Life insurance                                         3,166           3,201
Securities firms and other finance companies             334             

389


Insurance non-life                                     5,492           

4,648


Regional banks - North America                         6,825           6,263
Other financial institutions                          13,608           9,966
Utilities                                             19,424          17,542
Communications                                         9,939           9,249
Consumer noncyclical                                  19,997          16,410
Capital goods                                          8,006           7,237
Energy                                                13,379          12,350
Consumer cyclical                                     10,989           9,498
Basic                                                  5,617           5,271
Other                                                 21,500          18,444
Total*                                       $       149,636 $       130,700

*At both December 31, 2019 and December 31, 2018, approximately 89 percent of these investments were rated investment grade.



Our investments in the energy category, as a percentage of total investments in
available-for-sale fixed maturities, was 5.3 percent and 5.4 percent at December
31, 2019 and December 31, 2018, respectively. While the energy investments are
primarily investment grade and are actively managed, the category continues to
experience volatility that could adversely affect credit quality and fair value.

Investments in RMBS

The following table presents AIG's RMBS available for sale securities:



                                          Fair Value at   Fair Value at
                                           December 31,    December 31,
(in millions)                                      2019            2018
Agency RMBS                             $        15,721 $        14,695
Alt-A RMBS                                        8,484           9,780
Subprime RMBS                                     2,654           2,982
Prime non-agency                                  4,451           6,211
Other housing related                             1,495             709
Total RMBS(a)(b)                        $        32,805 $        34,377

(a)Includes approximately $8.7 billion and $10.3 billion at December 31, 2019 and December 31, 2018, respectively, of certain RMBS that had experienced deterioration in credit quality since their origination. For additional discussion on Purchased Credit Impaired (PCI) Securities see Note 7 to the Consolidated Financial Statements.

(b)The weighted average expected life was six years at December 31, 2019 and seven years at December 31 2018.



Our underwriting practices for investing in RMBS, other asset-backed securities
(ABS) and CDOs take into consideration the quality of the originator, the
manager, the servicer, security credit ratings, underlying characteristics of
the mortgages, borrower characteristics, and the level of credit enhancement in
the transaction.

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Investments in CMBS

The following table presents our CMBS available for sale securities:



                                               Fair Value at   Fair Value at
                                                December 31,    December 31,
(in millions)                                           2019            2018
CMBS (traditional)                           $        11,250 $         9,975
Agency                                                 2,051           2,047
Other                                                  1,129             679
Total                                        $        14,430 $        12,701


The fair value of CMBS holdings remained stable throughout 2019. The majority of
our investments in CMBS are in tranches that contain substantial protection
features through collateral subordination. The majority of CMBS holdings are
traditional conduit transactions, broadly diversified across property types and
geographical areas.

Investments in CDOs

The following table presents our CDO available for sale securities by collateral
type:

                                   Fair value at   Fair value at
                                    December 31,    December 31,
(in millions)                               2019            2018
Collateral Type:
Bank loans (CLO)                 $         9,330 $         8,164
Other                                         44              56
Total                            $         9,374 $         8,220


Commercial Mortgage Loans

At December 31, 2019, we had direct commercial mortgage loan exposure of $36.2
billion. All commercial mortgage loans were current or performing according to
their restructured terms.

The following table presents the commercial mortgage loan exposure by location and class of loan based on amortized cost:



               Number                                                                          Percent
                   of                               Class                                           of
(dollars in
millions)       Loans     Apartments   Offices   Retail   Industrial   Hotel   Others    Total   Total
December 31,
2019
State:
New York           99    $     2,377 $   4,913 $    457  $       376 $    98 $      - $  8,221      23 %
California         74            736     1,341      249          572     817       41    3,756      10
New Jersey         48          1,635        44      370           81      27       33    2,190       6
Texas              52            501     1,163      174          141     145        -    2,124       6
Florida            74            393       234      544          218     217       10    1,616       3
Massachusetts      13            540       245      549           25       -        -    1,359       4
Illinois           19            505       441       10           18       -       22      996       3
Washington,
D.C.               13            447       302        -            -      18        -      767       2
Pennsylvania       23             81        20      528           46      25        -      700       2
Ohio               25            174        10      188          269       -        5      646       2
Other states      215          2,073       740    1,276          740     401       44    5,274      15
Foreign            85          4,237     1,189      987        1,177     564      367    8,521      24
Total*            740    $    13,699 $  10,642 $  5,332  $     3,663 $ 2,312 $    522 $ 36,170     100 %


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                                                            ITEM 7 | Investments



December 31, 2018
State:
New York           98   $  2,009 $ 4,082 $   512 $   393 $   100 $   - $  7,096  22 %
California         78        490   1,308     283     535     831    48    3,495  11
Texas              53        344   1,256     185     102     125     5    2,017   6
New Jersey         45      1,049      45     422      41      28    33    1,618   5
Florida            87        358     159     589     224     218    35    1,583   5
Massachusetts      14        635     243     549      26       -     -    1,453   4
Illinois           18        456     444      11      19       -    22      952   3
Pennsylvania       25         80      21     567      47      25     -      740   2
Washington, D.C.   12        401     311       -       -      19     -      731   2
Ohio               27        179      10     199     235       -     5      628   2
Other states      228      1,869     790   1,326     773     460    73    5,291  16
Foreign            79      3,320   1,201   1,002     679     717   359    7,278  22
Total*            764   $ 11,190 $ 9,870 $ 5,645 $ 3,074 $ 2,523 $ 580 $ 32,882 100 %

*Does not reflect allowance for credit losses.

For additional discussion on commercial mortgage loans see Note 8 to the Consolidated Financial Statements.

Impairments

The following table presents impairments by investment type:



Years Ended December 31,
(in millions)                                             2019   2018   

2017


Other-than-temporary Impairments:
Fixed maturity securities, available for sale           $  174 $  251 $  

216


Equity securities, available for sale(a)                     -      -     

11


Private equity funds and hedge funds                         -      -     

33


Subtotal                                                   174    251    

260


Other impairments:
Investments in life settlements(b)                           -      -    360
Other investments                                           12      -     20
Real estate                                                 34     79     61
Total                                                   $  220 $  330 $  701

(a)Upon the adoption of the Financial Instruments Recognition and Measurement Standard on January 1, 2018, equity securities are no longer required to be evaluated for other-than-temporary impairments.

(b) Impairments include $360 million related to investments in our life settlements portfolio that were sold in 2017.



Our investments in life settlements are monitored for impairment on a
contract-by-contract basis quarterly. An investment in life settlements is
considered impaired if the undiscounted cash flows resulting from the expected
proceeds would not be sufficient to recover our estimated future carrying
amount. This amount is defined as the current carrying amount for the investment
in life settlements plus anticipated undiscounted future premiums and other
capitalizable future costs, if any. Impaired investments in life settlements are
written down to their estimated fair value. This is determined on a discounted
cash flow basis, incorporating current market mortality assumptions and market
yields or by repricing to the anticipated sale price as appropriate.

Impairments on life settlements in 2017 were mainly attributable to write-downs
of the policies to the purchase price as agreed in the sale of the life
settlements portfolio. We sold the remaining portion of our life settlements
portfolio in 2017.

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Other-Than-Temporary Impairments

To determine other-than-temporary impairments, we use fundamental credit analyses of individual securities without regard to rating agency ratings. Based on this analysis, we expect to receive cash flows sufficient to cover the amortized cost of all below investment grade securities for which credit impairments were not recognized.



The following tables present other-than-temporary impairment charges recorded in
earnings on fixed maturity securities, equity securities, private equity funds
and hedge funds.

Other-than-temporary impairment charges by investment type and impairment type:

                                                                   Other Fixed    Equities/Other
(in millions)                       RMBS     CDO/ABS       CMBS       Maturity  Invested Assets*     Total
Year Ended December 31, 2019
Impairment Type:
Change in intent               $       -   $       -  $       -    $         3                 - $       3
Foreign currency declines              -           -          -             18                 -        18
Issuer-specific credit events         24           1         16            106                 -       147
Adverse projected cash flows           6           -          -              -                 -         6
Total                          $      30   $       1  $      16    $       127      $          - $     174
Year Ended December 31, 2018
Impairment Type:
Change in intent               $       -   $       -  $       -    $        87                 - $      87
Foreign currency declines              -           -          -             15                 -        15
Issuer-specific credit events         62           9         20             56                 -       147
Adverse projected cash flows           2           -          -              -                 -         2
Total                          $      64   $       9  $      20    $       158      $          - $     251
Year Ended December 31, 2017
Impairment Type:
Severity                       $       -   $       -  $       -    $         -      $          2 $       2
Change in intent                       -           -          -              9                 -         9
Foreign currency declines              -           -          -             11                 -        11
Issuer-specific credit events         24          41         32             95                42       234
Adverse projected cash flows           4           -          -              -                 -         4
Total                          $      28   $      41  $      32    $       115      $         44 $     260


*Includes other-than-temporary impairment charges on private equity funds, hedge
funds and direct private equity investments. Upon the adoption of the Financial
Instruments Recognition and Measurement Standard on January 1, 2018, equity
securities are no longer required to be evaluated for other-than-temporary
impairments.

We recorded other-than-temporary impairment charges in the years ended December 31, 2019, 2018 and 2017 related to:

?issuer-specific credit events;

?securities that we intend to sell or for which it is more likely than not that we will be required to sell;

?declines due to foreign exchange rates;

?adverse changes in estimated cash flows on certain structured securities; and

?securities that experienced severe market valuation declines.

In addition, impairments are recorded on real estate and investments in life settlements.



In periods subsequent to the recognition of an other-than-temporary impairment
charge for available for sale fixed maturity securities that is not
foreign-exchange related, we generally prospectively accrete into earnings the
difference between the new amortized cost and the expected undiscounted
recoverable value over the remaining life of the security. The accretion that
was recognized for these securities in earnings was $440 million in 2019, $530
million in 2018 and $669 million in 2017.

For a discussion of our other-than-temporary impairment accounting policy see Note 7 to the Consolidated Financial Statements.



                                                        AIG | 2019 Form 10-K 119


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                                                            ITEM 7 | Investments



The following table shows the aging of the unrealized losses of fixed maturity
securities, the extent to which the fair value is less than amortized cost or
cost, and the number of respective items in each category:

December 31, 2019             Less Than or Equal                 Greater Than 20%                  Greater Than 50%
                              to 20% of Cost(b)                 to 50% of Cost(b)                     of Cost(b)                            Total
Aging(a)                          Unrealized                        Unrealized                        Unrealized                           Unrealized
(dollars in millions)    Cost(c)        Loss Items(e)      Cost(c)        Loss Items(e)      Cost(c)        Loss Items(e)        Cost(c)      Loss(d) Items(e)
Investment grade
bonds
0-6 months             $  17,462  $      234    2,491    $      13  $        5        1    $       3  $        3        1    $    17,478  $       242    2,493
7-11 months                1,633          40      319            1           -        1            1           -        1          1,635           40      321
12 months or more          6,392         160      877           62          16        8           16          12        5          6,470          188      890
Total                  $  25,487  $      434    3,687    $      76  $       21       10    $      20  $       15        7    $    25,583  $       470    3,704
Below investment
grade bonds
0-6 months             $   5,026  $       90    1,347    $      21  $        6       12    $       1  $        1        3    $     5,048  $        97    1,362
7-11 months                  380          15      245          280          97       16            3           2        4            663          114      265
12 months or more          1,017          46      324          173          72       26           24          16       14          1,214          134      364
Total                  $   6,423  $      151    1,916    $     474  $      175       54    $      28  $       19       21    $     6,925  $       345    1,991
Total bonds
0-6 months             $  22,488  $      324    3,838    $      34  $       11       13    $       4  $        4        4    $    22,526  $       339    3,855
7-11 months                2,013          55      564          281          97       17            4           2        5          2,298          154      586
12 months or more          7,409         206    1,201          235          88       34           40          28       19          7,684          322    1,254
Total(e)               $  31,910  $      585    5,603    $     550  $      196       64    $      48  $       34       28    $    32,508  $       815    5,695

(a)Represents the number of consecutive months that fair value has been less than cost by any amount.

(b)Represents the percentage by which fair value is less than cost at December 31, 2019.

(c)For bonds, represents amortized cost.

(d)The effect on Net income of unrealized losses after taxes will be mitigated upon realization because certain realized losses will result in current decreases in the amortization of certain DAC.

(e)Item count is by CUSIP by subsidiary.

Change in Unrealized Gains and Losses on Investments



The change in net unrealized gains and losses on investments in 2019 was
primarily attributable to increases in the fair value of fixed maturity
securities. For 2019, net unrealized gains related to fixed maturity securities
increased by $14.2 billion due primarily to a decrease in rates and a narrowing
of credit spreads.

The change in net unrealized gains and losses on investments in 2018 was
primarily attributable to decreases in the fair value of fixed maturity
securities. For 2018, net unrealized losses related to fixed maturity securities
decreased by $9.9 billion due primarily to an increase in rates and a widening
of credit spreads.

For further discussion of our investment portfolio see also Note 7 to the Consolidated Financial Statements.

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                                                            ITEM 7 | Investments


Net Realized Capital Gains and Losses



The following table presents the components of Net realized capital gains
(losses):

Years Ended December 31,
(in millions)                                                    2019     2018      2017
Sales of fixed maturity securities                           $    320 $  (145) $     425
Sales of equity securities(a)                                       -       16        88
Other-than-temporary impairments:
Severity                                                            -        -       (2)
Change in intent                                                  (3)     (87)       (9)
Foreign currency declines                                        (18)     (15)      (11)
Issuer-specific credit events                                   (147)    (147)     (234)
Adverse projected cash flows                                      (6)      (2)       (4)
Provision for loan losses                                        (46)     (92)      (50)
Foreign exchange transactions                                     227    (182)       489
Variable annuity embedded derivatives, net of related hedges    (294)      304   (1,374)
All other derivatives and hedge accounting                       (22)      338     (368)
Impairments on investments in life settlements                      -        -     (360)
Loss on sale of private equity funds                                -    (321)         -
Other(b)                                                          621      203        30
Net realized capital gains (losses)                          $    632 $  

(130) $ (1,380)




(a)Upon the adoption of the Financial Instruments Recognition and Measurement
Standard on January 1, 2018, the change in fair value of all equity securities
is included in Net investment income.

(b)In 2019, includes $200 million from the sale and concurrent leaseback of our
corporate headquarters and $300 million as a result of sales in investment real
estate properties. In 2018, primarily includes $96 million and $49 million of
realized gains on the sale of shares of OneMain Holdings, Inc. and an investment
in Castle Holdings LLC's aircraft assets, respectively.

Net realized capital gains in 2019 compared to net realized capital losses in
the prior year due to gains on the sales of securities and foreign exchange
compared to losses on sales of securities and foreign exchange in 2018, as well
as lower impairments in 2019 and losses on private equity sales in 2018.
Partially offsetting these gains were derivative losses in 2019 compared to
gains in the prior year.

Net realized capital losses in 2018 decreased compared to 2017 due primarily to
derivative gains in 2018 compared to derivative losses in 2017. Net realized
capital losses in 2018 were primarily related to a loss on the sale of a portion
of our private equity portfolio, foreign exchange losses, and
other-than-temporary impairment charges, which more than offset derivative
gains.

Net realized capital losses in 2017 consisted primarily of losses on variable
annuity embedded derivatives, net of related hedges, and impairments, which were
partially offset by gains on the sales of securities and foreign exchange gains.

Variable annuity embedded derivatives, net of related hedges, reflected losses
in 2019 compared to gains in the prior year primarily due to changes in the
non-performance or "own credit" risk adjustment used in the valuation of the
variable annuities with GMWB embedded derivative, which are not hedged as part
of our economic hedging program.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs. For more information on the economic hedging
target and the impact to pre-tax income of this program see Insurance Reserves -
Life and Annuity Reserves and DAC - Variable Annuity Guaranteed Benefits and
Hedging Results in this MD&A.



For further discussion of our investment portfolio see also Note 7 to the Consolidated Financial Statements.



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                                                     ITEM 7 | Insurance Reserves



Insurance Reserves

Liability for unpaid losses and loss adjustment expenses (Loss Reserves)

The following table presents the components of our gross and net loss reserves by segment and major lines of business*:



At December 31,                                 2019                                                 2018
                                  Net                                                  Net
                            liability                                            liability
                                  for         Reinsurance   Gross liability            for         Reinsurance   Gross liability
                               unpaid                                               unpaid
                               losses      recoverable on        for unpaid         losses      recoverable on        for unpaid
                             and loss   unpaid losses and        losses and       and loss   unpaid losses and        losses and
                           adjustment     loss adjustment   loss adjustment     adjustment     loss adjustment   loss adjustment
(in millions)                expenses            expenses          expenses       expenses            expenses          expenses
General Insurance:
U.S. Workers'
Compensation
(net of discount)          $    4,330    $          5,494   $         9,824     $    4,772    $          5,318   $        10,090
U.S. Excess Casualty            4,285               5,073             9,358          4,715               4,576             9,291
U.S. Other Casualty             4,064               4,695             8,759          4,288               4,661             8,949
U.S. Financial Lines            5,154               2,221             7,375          5,315               1,960             7,275
U.S. Property and
Special risks                   4,950               2,807             7,757          6,534               2,748             9,282
U.S. Personal Insurance         1,287                 988             2,275          1,706               1,001             2,707
UK/Europe Casualty and
Financial Lines                 6,234               1,268             7,502          7,022               1,789             8,811
UK/Europe Property and
Special risks                   2,573               1,191             3,764          2,988               1,251             4,239
UK/Europe and Japan
Personal Insurance              1,962                 519             2,481          2,264                 553             2,817
Other product lines             6,238               2,053             8,291          6,105               2,522             8,627
Unallocated loss
adjustment expenses             1,824                 882             2,706          1,834               1,307             3,141
Total General Insurance        42,901              27,191            70,092         47,543              27,686            75,229

Legacy Portfolio -
Run-Off Lines:
U.S. Run-Off Long Tail
Insurance Lines
(net of discount)               3,769               3,587             7,356          3,862               3,689             7,551
Other run-off product
lines                             164                  66               230            104                  66               170
Unallocated loss
adjustment expenses               377                 115               492            397                 115               512
Total Legacy Portfolio -
Run-Off Lines                   4,310               3,768             8,078          4,363               3,870             8,233

Other Operations
(Blackboard)                       48                 110               158             43                 134               177

Total                      $   47,259    $         31,069   $        78,328     $   51,949    $         31,690   $        83,639


* Includes net loss reserve discount of $1.5 billion and $2.0 billion for the
years ended December 31, 2019, and 2018, respectively. For discussion of loss
reserve discount see Note 14 to the Consolidated Financial Statements.

Prior Year Development

The following table summarizes incurred (favorable) unfavorable prior year development net of reinsurance by segment:



Years Ended December 31,
(in millions)                                           2019   2018   2017
General Insurance:
North America*                                       $ (247) $  328 $  371
International                                           (47)     38    628
Total General Insurance                              $ (294) $  366 $  999
Legacy Portfolio - Run-Off Lines                           -    (4)   (21)

Total prior year (favorable) unfavorable development $ (294) $ 362 $ 978




*Includes the amortization attributed to the deferred gain at inception from the
NICO adverse development reinsurance agreement of $232 million, $233 million and
$228 million in the year ended December 31, 2019 and 2018 and 2017,
respectively. Consistent with our definition of APTI, prior year development
excludes the portion of (favorable) unfavorable prior year reserve development
for which we have ceded the risk under the NICO reinsurance agreements of $(278)
million, $834 million and $359 million for the year ended December 31, 2019,
2018 and 2017, respectively, and related changes in amortization of the deferred
gain of $(13) million, $162 million and $56 million over those same periods.

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                                                     ITEM 7 | Insurance Reserves



Net Loss Development - 2019

During 2019, we recognized favorable prior year loss reserve development of $294 million. The development was primarily driven by:

North America

?Favorable development on 2017 Hurricanes and 2017 California Wildfires subrogation recoverables in Commercial Property and Personal Lines;

?Favorable development from amortization of the deferred gain on the adverse development reinsurance agreement with NICO for accident years 2015 and prior;



?Favorable development on U.S. Workers' Compensation business, both guaranteed
cost business and large deductible and Defense Base Act business (covering
government contractors serving at military bases overseas) where we reacted to
favorable loss trends in recent accident years;

?Unfavorable development in U.S. Financial Lines, notably Directors and Officers
(D&O), Employment Practices Liability (EPLI) and Non-Medical Professional Errors
& Omissions business where we reacted to increasing frequency and severity in
recent accident years; and

?Unfavorable development in Primary General Liability where we reacted to adverse frequency and severity trends especially in Construction.

International

?Favorable development on Europe Property and Special Risks, Europe and Japan Personal Insurance and Other product lines; and

?Unfavorable development on European Casualty & Financial Lines, notably Commercial Auto, Employers Liability, Directors & Officers, and Financial Institutions business.

Our analyses and conclusions about prior year reserves also help inform our judgments about the current accident year loss and loss adjustment expense ratios we selected.



For further details of prior year development by line of business, see Note 14
to the Consolidated Financial Statements. For a discussion of actuarial methods
employed for major classes of business, see also Critical Accounting Estimates.

The following tables summarize incurred (favorable) unfavorable prior year development net of reinsurance, by segment and major lines of business, and by accident year groupings:



Year Ended December 31, 2019
(in millions)                                          Total   2018   2017 & Prior
General Insurance North America:
U.S. Workers' Compensation                           $ (442) $   15 $        (457)
U.S. Excess casualty                                      26    (1)             27
U.S. Other casualty                                      160     53            107
U.S. Financial lines                                     290    139            151
U.S. Property and special risks                        (187)     47          (234)
U.S. Personal insurance                                (104)     13          (117)
Other product lines                                       10     36           (26)
Total General Insurance North America                $ (247) $  302 $       

(549)


General Insurance International:
UK/Europe casualty and financial lines               $   161 $   46 $       

115


UK/Europe property and special risks                   (108)      5         

(113)


UK/Europe and Japan Personal insurance                 (119)   (85)         

(34)


Other product lines                                       19    (8)         

27


Total General Insurance International                $  (47) $ (42) $       

(5)



Legacy Portfolio - Run-Off Lines                           -     48         

(48)

Total prior year (favorable) unfavorable development $ (294) $ 308 $


 (602)


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                                                     ITEM 7 | Insurance Reserves



Net Loss Development - 2018

During 2018, we recognized adverse prior year net loss reserve development of $362 million. This unfavorable development was primarily a result of the following:



?Unfavorable development in U.S. Excess Casualty, driven by the combination of
construction Defect and construction wrap claims from accident year 2015 and
prior where we reacted to significant increases in severity and longer claim
reporting patterns, as well as higher than expected loss severity in accident
years 2016 and 2017, which led to an increase in estimates for these accident
years;

?Unfavorable development in U.S. Financial Lines, primarily from D&O and
Employment Practices Liability (EPLI) policies covering Corporate and National
Insureds as well as Private and Not-for-Profit insureds. This development was
predominantly in accident years 2014-2017 and resulted largely from increases in
severity as the frequency of class action lawsuits increased in those years.

?Favorable development in U.S. Commercial Property and Specialty Lines due to
reductions in our estimates for 2017 Catastrophes and favorable development from
the attritional losses in Commercial Property and Specialty.

?Unfavorable development in U.S. Personal Lines reflecting an increase in estimates in respect of the California wildfires and Hurricane Irma in 2017.

?Adverse development in Financial Lines in Europe and other areas across the world that have seen increases in the frequency and severity of large losses.

Net Loss Development - 2017

During 2017, we recognized unfavorable prior year loss reserve development of $978 million. This unfavorable development was primarily a result of the following:



?Unfavorable development in U.S. Excess Casualty and U.S. Other Casualty, driven
primarily by increases in underlying severity and greater than expected emerging
loss experience in accident year 2016 as well as increased development from
claims related to construction defects and construction wrap business (largely
from accident years 2006 and prior).

?Unfavorable development in U.S. Financial Lines, primarily from D&O policies
covering privately owned and not-for-profit insureds. This development was
predominantly in accident year 2016 and resulted largely from increases in
bankruptcy-related claims and fiduciary liability claims for large educational
institutions.

?Higher than expected losses for Europe Casualty and Financial Lines, including
a significant increase in large claims activity in our Europe long-tail
business, with a large proportion emanating from accident year 2016. In
addition, we increased our loss reserves as a result of the decision made by the
UK Ministry of Justice to reduce the discount rate applied to lump-sum bodily
injury payouts, known as the Ogden rate.

?In addition, we also observed higher than expected losses in our Europe Property and Special Risks business driven by unexpected development on various large claims across the property, aviation, marine, and trade credit segments.



We note that for certain categories of claims (e.g., construction defect claims
and environmental claims) and for reinsurance recoverable, losses may sometimes
be reclassified to an earlier or later accident year as more information about
the date of occurrence becomes available to us. These reclassifications are
shown as development in the respective years in the tables above.

Significant Reinsurance Agreements



In the first quarter of 2017, we entered into an adverse development reinsurance
agreement with NICO, under which we transferred to NICO 80 percent of the
reserve risk on substantially all of our U.S. Commercial long-tail exposures for
accident years 2015 and prior. Under this agreement, we ceded to NICO 80 percent
of the losses on subject business paid on or after January 1, 2016 in excess of
$25 billion of net paid losses, up to an aggregate limit of $25 billion. We
account for this transaction as retroactive reinsurance. This transaction
resulted in a gain, which under U.S. GAAP retroactive reinsurance accounting is
deferred and amortized into income over the settlement period. NICO created a
collateral trust account as security for their claim payment obligations to us,
into which they deposited the consideration paid under the agreement, and
Berkshire has provided a parental guarantee to secure NICO's obligations under
the agreement.

For a description of AIG's catastrophe reinsurance protection for 2019, see Enterprise Risk Management - Insurance Risks -Natural Catastrophe Risk.

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                                                     ITEM 7 | Insurance Reserves


The table below shows the calculation of the deferred gain on the adverse development reinsurance agreement as of December 31, 2019 and 2018, showing the effect of discounting of loss reserves and amortization of the deferred gain.



                                                 December 31,   December 31,   December 31,
(in millions)                                            2019           2018           2017
Gross Covered Losses
Covered reserves before discount               $       19,064 $       23,033 $       26,654
Inception to date losses paid                          22,954         19,331         14,788
Attachment point                                     (25,000)      

(25,000) (25,000) Covered losses above attachment point $ 17,018 $ 17,364 $ 16,442



Deferred Gain Development
Covered losses above attachment ceded to NICO
(80%)                                          $       13,614 $       13,891 $       13,153
Consideration paid including interest                (10,188)       (10,188)       (10,188)
Pre-tax deferred gain before discount and
amortization                                            3,426          3,703          2,965
Discount on ceded losses(a)                           (1,251)        (1,719)        (1,539)
Pre-tax deferred gain before amortization               2,175          1,984          1,426
Inception to date amortization of deferred
gain at inception                                       (693)          (461)          (228)
Inception to date amortization attributed to
changes in deferred gain(b)                             (101)          (141)           (31)
Deferred gain liability reflected in AIG's
balance sheet                                  $        1,381 $        

1,382 $ 1,167




(a)For the period from inception to December 31, 2019, the accretion of discount
and a reduction in effective interest rates was offset by changes in estimates
of the amount and timing of future recoveries under the adverse development
reinsurance agreement.

(b)Excluded from our definition of APTI.

The following table presents the rollforward of activity in the deferred gain from the adverse development reinsurance agreement:



Years Ended December 31,
(in millions)                                             2019       2018   

2017

Balance at beginning of year, net of discount $ 1,382 $ 1,167 $

-


Gain at inception                                            -          -   

1,116


(Favorable) unfavorable prior year reserve
development ceded to NICO(a)                             (277)        738   

310


Amortization attributed to deferred gain at
inception(b)                                             (232)      (233)   

(228)


Amortization attributed to changes in deferred
gain(c)                                                     39      (110)   

(31)


Changes in discount on ceded loss reserves                 469      (180)   

-


Balance at end of year, net of discount             $    1,381 $    1,382 $ 

1,167

(a)Prior year reserve development ceded to NICO under the retroactive reinsurance agreement is deferred under U.S. GAAP.

(b)Represents amortization of the deferred gain recognized in APTI.

(c)Excluded from APTI and included in U.S. GAAP.



The majority of the lines of business which experienced adverse prior year
development have been subject to the adverse development reinsurance agreement.
This agreement has resulted in lower capital charges for reserve risks at our
U.S. insurance subsidiaries. In addition, we would expect future net investment
income to decline as a result of lower invested assets.

For a summary of significant reinsurers see Enterprise Risk Management - Insurance Risks - Reinsurance Activities - Reinsurance Recoverable.

LIFE AND ANNUITY reserves and dac

The following section provides discussion of life and annuity reserves and deferred policy acquisition costs.

Update of Actuarial Assumptions

The life insurance companies review and update actuarial assumptions at least annually, generally in the third quarter. Assumption setting standards vary between investment-oriented products and traditional long-duration products.



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                                                     ITEM 7 | Insurance Reserves



Investment-oriented products

The Life Insurance Companies review and update estimated gross profit
projections used to amortize DAC and related items (which may include VOBA, SIA,
guaranteed benefit reserves and unearned revenue reserves) for
investment-oriented products at least annually. Estimated gross profit
projections include assumptions for investment-related returns and spreads,
product-related fees and expenses, mortality gains and losses, policyholder
behavior and other factors. In estimating future gross profits, lapse and other
assumptions require judgment and can have a material impact on DAC amortization.
If the assumptions used for estimated gross profits change significantly, DAC
and related reserves are recalculated using the updated assumptions, and any
resulting adjustment is included in income. Updating such assumptions may result
in acceleration of amortization in some products and deceleration of
amortization in other products.

The Life Insurance Companies also review assumptions related to their respective
GMWB living benefits that are accounted for as embedded derivatives and measured
at fair value. The fair value of these embedded derivatives is based on
actuarial assumptions, including policyholder behavior, as well as capital
market assumptions.

Various assumptions were updated, including the following effective September 30, 2019:



•We increased our reversion to the mean rates of return (gross of fees) to 3.62
percent from 2.92 percent for the Variable Annuity product line in Individual
Retirement and to 3.29 percent from 1.90 percent for the Variable Annuity
product line in Group Retirement primarily due to the recent strong returns in
equity markets. Our separate account long-term asset growth rate assumption
related to equity market performance remained unchanged at 7.0 percent; and

•Our ultimate projected yields on invested assets changed on most annuity
deposits with some increased by up to 9 basis points and others decreased by up
to 34 basis points and lowered by up to 40 basis points on some life insurance
deposits. Projected yields are graded from a weighted average net GAAP book
yield of existing assets supporting the business based on the value of the
assets to a weighted average yield based on the duration of the assets excluding
assets that mature during the grading period. The grading period is three years
for deferred annuity products and five years for life insurance products due to
deferred annuities having a shorter duration than life products.

Traditional long-duration products



For long-duration traditional products discussed below, which include whole life
insurance, term life insurance, accident and health insurance, long-term care
insurance, and life-contingent single premium immediate annuities and structured
settlements, a "lock-in" principle applies. The assumptions used to calculate
the benefit liabilities and DAC are set when a policy is issued and do not
change with changes in actual experience, unless a loss recognition event
occurs. Loss recognition occurs if observed changes in actual experience or
estimates result in projected future losses under loss recognition testing.
Underlying assumptions are reviewed periodically and updated as appropriate.

The net increases (decreases) to adjusted pre-tax income and pre-tax income as a
result of the update of actuarial assumptions for 2019, 2018 and 2017 are shown
in the following tables.

The following table presents the increase (decrease) in adjusted pre-tax income resulting from the update of actuarial assumptions for the domestic life insurance companies, by segment and product line:



Years Ended December 31,
(in millions)                                               2019      2018      2017
Life and Retirement:
Individual Retirement
Fixed Annuities                                        $      82 $      40 $     130
Variable and Indexed Annuities                             (145)      (92)       112
Total Individual Retirement                                 (63)      (52)       242
Group Retirement                                            (17)        17        13
Life Insurance                                              (63)      (63)        29
Institutional Markets                                          -         -         -
Total Life and Retirement                                  (143)      (98)       284
Legacy Life and Retirement Run-Off                          (30)     (110)  

(14)


Total increase (decrease) in adjusted pre-tax income
from update of assumptions                             $   (173) $   (208) $     270


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                                                     ITEM 7 | Insurance Reserves


The following table presents the increase (decrease) in pre-tax income resulting from the update of actuarial assumptions in the domestic life insurance companies, by line item as reported in Results of Operations:



Years Ended December 31,
(in millions)                                                   2019    2018    2017
Policy fees                                                  $  (32) $ (237) $   (2)
Interest credited to policyholder account balances                19       -      49
Amortization of deferred policy acquisition costs                203     273     184
Policyholder benefits and losses incurred                      (363)   (244)      39
Increase (decrease) in adjusted pre-tax income                 (173)   (208)     270
Change in DAC related to net realized capital gains (losses)    (17)      35      44
Net realized capital gains (losses)                              180    (55)   (246)
Increase (decrease) in pre-tax income                        $  (10) $ 

(228) $ 68




In 2019, adjusted pre-tax income included a net unfavorable adjustment of $173
million, primarily in Index Annuities driven by an update to lapse assumptions,
and in Life Insurance primarily due to methodology enhancements related to
projected premium, certain riders and death benefit features, and reinsurance
reserving. The unfavorable adjustments were partially offset by favorable
updates to full surrender assumptions in Individual Retirement Fixed Annuities.

In 2018, adjusted pre-tax income included a net unfavorable adjustment of $208
million, primarily in Variable Annuities driven by reductions to the GMWB full
surrender assumption, in Life Insurance primarily due to strengthening of
reserves for certain riders and interest crediting model refinements, and in
Legacy Accident & Health Insurance loss recognition. The unfavorable adjustments
were partially offset by favorable adjustments in Life Insurance primarily due
to lower lapse and mortality assumptions and a reduction in IBNR reserves and in
Individual Retirement due to lower lapse assumptions in Fixed Annuities and
refinements to partial withdrawal assumptions in Variable Annuities.

In 2017, adjusted pre-tax income included a net favorable adjustment of $270
million, primarily driven by lower lapse assumptions in Fixed Annuities,
improved mortality assumptions in Life Insurance, and an increase in the
reversion to the mean rates in Variable Annuities. The favorable adjustments
were partially offset by lower spread assumptions in Fixed Annuities and a loss
recognition expense on long-term care business in the Legacy Life and Retirement
Run-Off Lines.

The adjustments related to the update of actuarial assumptions in each period are discussed by segment below.

Update of Actuarial Assumptions by Segment

Individual Retirement

The update of actuarial assumptions resulted in net favorable (unfavorable) adjustments to adjusted pre-tax income of Individual Retirement of $(63) million, $(52) million and $242 million in 2019, 2018 and 2017, respectively.



In Fixed Annuities, the update of estimated gross profit assumptions resulted in
a net favorable adjustment of $82 million, $40 million and $130 million in 2019,
2018 and 2017, respectively, which reflected lower lapse assumptions including
the economic impact to competitor rate on the interest sensitive lapse
component, partially offset by lower interest spread assumptions.

In Variable and Index Annuities, the update of estimated gross profit
assumptions resulted in a net unfavorable adjustment of $145 million in 2019,
primarily due to lapse updates in Index Annuities and updated general account
earned rates on Variable Annuities. The unfavorable adjustments were partially
offset by updated lapse assumptions in Variable Annuities. In 2018, a net
unfavorable adjustment of $92 million primarily due to refinements to the
guaranteed benefit partial withdrawal assumptions in Variable Annuities and the
multi-year index strategy crediting parameters in Index Annuities. The
unfavorable adjustments were partially offset by lower guaranteed benefit lapse
assumptions in Variable Annuities. In 2017, a net favorable adjustment of $112
million was primarily due to an increase in the reversion to the mean rate used
for projecting future estimated gross profit for variable annuity products and
changes in volatility assumptions. The net favorable adjustment was partially
offset by a decrease in the separate account long-term asset growth rate
assumption from 7.5 percent to 7.0 percent (before expenses that reduce the
asset base from which future fees are projected) and an unfavorable adjustment
in connection with the conversion to a new modeling platform for Index
Annuities.



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                                                     ITEM 7 | Insurance Reserves



Group Retirement

In Group Retirement, the update of estimated gross profit assumptions resulted
in an unfavorable adjustment of $17 million in 2019, primarily due to lapse
updates in Index Annuities and Variable Annuities. In 2018, a favorable
adjustment of $17 million was primarily due to improved premium persistency
assumptions. In 2017, a net favorable adjustment of $13 million was primarily
due to an increase in the reversion to the mean rate used for projecting future
estimated gross profit for variable annuity products and changes in maintenance
expense assumptions. The net favorable adjustment was partially offset by a
decrease in the separate account long-term asset growth rate assumption from 7.5
percent to 7.0 percent (before expenses that reduce the asset base from which
future fees are projected) and decreases in fixed annuity spread and separate
account fee assumptions.

Life Insurance

In Life Insurance, the update of actuarial assumptions resulted in a net
unfavorable adjustment of $63 million in 2019, primarily due to methodology
enhancements related to projected premium, certain riders and death benefit
features, and reinsurance reserving. The unfavorable adjustments were partially
offset by favorable adjustments driven by updates to mortality assumptions. In
2018, a net unfavorable adjustment of $63 million primarily due to additional
reserves for certain riders, decreased lapses and interest crediting model
refinements. The unfavorable adjustments were partially offset by favorable
adjustments driven by updates to mortality assumptions and a reduction to IBNR
reserves. In 2017, a net favorable adjustment of $29 million was primarily due
to improved mortality assumptions, partially offset by lower spread assumptions.

Legacy Portfolio



In the Legacy Portfolio, the update of actuarial assumptions resulted in a net
unfavorable adjustment of $30 million in 2019, reflecting updates to loss
recognition reserves and methodology enhancements for universal life insurance.
In 2018, a net unfavorable adjustment of $110 million in 2018, primarily due to
$105 million of loss recognition expense on accident and health business (other
than long-term care) in the Legacy Life and Retirement Run-Off Lines resulting
from assumption and model refinements. In 2017, a net unfavorable adjustment of
$14 million was primarily due to $13 million of loss recognition expense on
long-term care business in the Legacy Life and Retirement Run-Off Lines
resulting from model enhancements.

Variable Annuity Guaranteed Benefits and Hedging Results



Our Individual Retirement and Group Retirement businesses offer variable annuity
products with GMWB riders that provide guaranteed living benefit features. The
liabilities for GMWB are accounted for as embedded derivatives measured at fair
value. The fair value of the embedded derivatives may fluctuate significantly
based on market interest rates, equity prices, credit spreads, market
volatility, policyholder behavior and other factors.

In addition to risk-mitigating features in our variable annuity product design,
we have an economic hedging program designed to manage market risk from GMWB,
including exposures to changes in interest rates, equity prices, credit spreads
and volatility. The hedging program utilizes derivative instruments, including
but not limited to equity options, futures contracts and interest rate swap and
swaption contracts, as well as fixed maturity securities with a fair value
election.

For additional discussion of market risk management related to these product
features see Enterprise Risk Management - Insurance Risks - Life and Retirement
Companies' Key Risks - Variable Annuity, Index Annuity and Universal Life Risk
Management and Hedging Programs.

Differences in Valuation of Embedded Derivatives and Economic Hedge Target



The variable annuity hedging program utilizes an economic hedge target, which
represents an estimate of the underlying economic risks in our GMWB riders. The
economic hedge target differs from the U.S. GAAP valuation of the GMWB embedded
derivatives primarily due to the following:

•The economic hedge target includes 100 percent of rider fees in present value
calculations; the U.S. GAAP valuation reflects only those fees attributed to the
embedded derivative such that the initial value at contract issue equals zero;

•The economic hedge target uses best estimate actuarial assumptions and excludes explicit risk margins used for U.S. GAAP valuation, such as margins for policyholder behavior, mortality, and volatility; and



•The economic hedge target excludes the non-performance or "own credit" risk
adjustment used in the U.S. GAAP valuation, which reflects a market
participant's view of our claims-paying ability by incorporating an additional
spread (the NPA spread) to the swap curve used to discount projected benefit
cash flows.

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                                                     ITEM 7 | Insurance Reserves


Because the discount rate includes the NPA spread and other explicit risk margins, the U.S. GAAP valuation is generally less sensitive to movements in interest rates and other market factors, and to changes from actuarial assumption updates, than the economic hedge target.

For more information on our valuation methodology for embedded derivatives within policyholder contract deposits see Note 6 to the Consolidated Financial Statements.



The market value of the hedge portfolio compared to the economic hedge target at
any point in time may be different and is not expected to be fully offsetting.
In addition to the derivatives held in conjunction with the variable annuity
hedging program, the Life and Retirement companies have cash and invested assets
available to cover future claims payable under these guarantees. The primary
sources of difference between the change in the fair value of the hedging
portfolio and the economic hedge target include:

•Basis risk due to the variance between expected and actual fund returns, which may be either positive or negative;

•Realized volatility versus implied volatility;

•Actual versus expected changes in the hedge target driven by assumptions not subject to hedging, particularly policyholder behavior; and

•Risk exposures that we have elected not to explicitly or fully hedge.

The following table presents a reconciliation between the fair value of the U.S. GAAP embedded derivatives and the value of our economic hedge target:



                                                              December 31,   December 31,
(in millions)                                                         2019  

2018


Reconciliation of embedded derivatives and
economic hedge target:
Embedded derivative liability                               $        2,474 $        1,943
Exclude non-performance risk adjustment                            (2,504)  

(2,615)


Embedded derivative liability, excluding NPA                         4,978  

4,558


Adjustments for risk margins and differences in
valuation                                                          (2,394)  

(2,377)


Economic hedge target liability                             $        2,584 

$ 2,181

Impact on Pre-tax Income (Loss)



The impact on our pre-tax income (loss) of the variable annuity guaranteed
living benefits and related hedging results includes changes in the fair value
of the GMWB embedded derivatives, and changes in the fair value of related
derivative hedging instruments, both of which are recorded in Other realized
capital gains (losses). Realized capital gains (losses), as well as net
investment income from changes in the fair value of fixed maturity securities
used in the hedging program, are excluded from adjusted pre-tax income of
Individual Retirement and Group Retirement.

The change in the fair value of the embedded derivatives and the change in the
value of the hedging portfolio are not expected to be fully offsetting,
primarily due to the differences in valuation between the economic hedge target,
the U.S. GAAP embedded derivatives and the fair value of the hedging portfolio,
as discussed above. When corporate credit spreads widen, the change in the NPA
spread generally reduces the fair value of the embedded derivative liabilities,
resulting in a gain, and when corporate credit spreads narrow or tighten, the
change in the NPA spread generally increases the fair value of the embedded
derivative liabilities, resulting in a loss. In addition to changes driven by
credit market-related movements in the NPA spread, the NPA balance also reflects
changes in business activity and in the net amount at risk from the underlying
guaranteed living benefits.

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                                                     ITEM 7 | Insurance Reserves



The following table presents the net increase (decrease) to consolidated pre-tax
income (loss) from changes in the fair value of the GMWB embedded derivatives
and related hedges, excluding related DAC amortization:

Years Ended December 31,
(in millions)                                             2019       2018   

2017


Change in fair value of embedded derivatives,
excluding update of
actuarial assumptions and NPA                       $    (156) $    (244) $ 

1,423


Change in fair value of variable annuity hedging
portfolio:
Fixed maturity securities*                                 194      (154)   

146


Interest rate derivative contracts                       1,029      (470)   

(70)


Equity derivative contracts                            (1,274)        312   

(1,347)


Change in fair value of variable annuity hedging
portfolio                                                 (51)      (312)   

(1,271)


Change in fair value of embedded derivatives
excluding update of actuarial
assumptions and NPA, net of hedging portfolio            (207)      (556)   

152

Change in fair value of embedded derivatives due to NPA spread

                                               (314)        388   

(840)

Change in fair value of embedded derivatives due to change in NPA volume

                                       202        280   

(352)

Change in fair value of embedded derivatives due to update of actuarial assumptions

                            219         38   

(188)

Total change due to update of actuarial assumptions and NPA

                                                    107        706   

(1,380)


Net impact on pre-tax income (loss)                 $    (100) $      150 $ 

(1,228)



By Consolidated Income Statement line
Net investment income                               $      194 $    (154) $ 

146


Net realized capital gains (losses)                      (294)        304   

(1,374)


Net impact on pre-tax income (loss)                 $    (100) $      150 $ 

(1,228)




* Beginning in July 2019, the fixed maturity securities portfolio used in the
hedging program was rebalanced to reposition the portfolio from a duration,
sector, and issuer perspective. As part of this rebalancing fixed maturity
securities where we elected the fair value option were sold. Later in the
quarter, as new fixed maturity securities were purchased they were classified as
available for sale. The change in fair value of available-for-sale fixed
maturity securities recognized as a component of other comprehensive income was
$57 million for 2019.

The net impact on pre-tax income from the GMWB embedded derivatives and related
hedges in 2019 (excluding related DAC amortization) was driven by tightening of
credits spreads on the NPA spread, and impact of lower interest rates on the
change in the fair value of embedded derivatives excluding NPA, net of the
hedging portfolio, offset by impact of lower interest rates that resulted in NPA
volume gains from higher expected GMWB payments, and gains from the review and
update of actuarial assumptions. In 2018, the net impact on pre-tax income was
primarily driven by gains from the impact of widening credit spreads on the NPA
spread, and higher interest rates, partially offset by losses from the impact of
the change in credit spreads and the move from an economic to a U.S. GAAP
discount basis. In 2017, the net impact on pre-tax income was primarily driven
by losses from actuarial assumption updates to lapse and volatility assumptions,
tightening credit spreads on the NPA spread and the impact on the NPA volume of
lower expected GMWB payments, driven by higher equity markets.

The change in the fair value of the GMWB embedded derivatives, excluding NPA and
update of actuarial assumptions, in 2019 reflected losses from decreases in
interest rates and tightening crediting spreads, offset by gains from higher
equity markets. The change in the fair value of the GMWB embedded derivatives,
excluding NPA and update of actuarial assumptions, in 2018 reflected losses from
lower equity markets and the impact of moving from an economic to a GAAP
discount basis, offset by increases in interest rates and widening credit
spreads. In 2018, the hedge losses were driven by losses from higher interest
rates and widening credit spreads, offset by gains from lower equity markets. In
2017, the change in the fair value of embedded derivatives, excluding update of
actuarial assumptions and NPA, was largely offset by the related hedging
portfolio.

Fair value gains or losses in the hedging portfolio are typically not fully
offset by increases or decreases in liabilities on a U.S. GAAP basis, due to the
NPA and other risk margins used for U.S. GAAP valuation that cause the embedded
derivatives to be less sensitive to changes in market rates than the hedge
portfolio. On an economic basis, the changes in the fair value of the hedge
portfolio were partially offset by the decrease in the economic hedge target, as
discussed below.

Change in Economic Hedge Target



The increase in the economic hedge target liability in 2019 was primarily due to
lower interest rates, offset by higher equity markets and gains from the review
and update of actuarial assumptions. The decrease in the economic hedge target
liability in 2018 was primarily due to higher interest rates and widening of
credit spreads, offset by lower equity markets.

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                                                     ITEM 7 | Insurance Reserves


Change in Fair Value of the Hedging Portfolio

The changes in the fair value of the economic hedge target and, to a lesser extent, the embedded derivative valuation under U.S. GAAP, were offset in part by the following changes in the fair value of the variable annuity hedging portfolio:



?Changes in the fair value of fixed maturity securities, primarily corporate
bonds, are used as a capital-efficient way to economically hedge interest rate
and credit spread-related risk. Beginning in July 2019, the change in the fair
value of available-for-sale hedging bonds is reported as a component of
comprehensive income in the Condensed Consolidated Statements of Comprehensive
Income (Loss). Prior to July 2019, the change in the fair value of the hedging
bonds, which was excluded from the adjusted pre-tax income of the Individual
Retirement and Group Retirement segments, was reported in net investment income
on the Consolidated Statements of Income (Loss). The change in the fair value of
the corporate bond hedging program in 2019 reflected gains due to decreases in
interest rates, and tightening credit spreads. The net losses in 2018 reflected
the impact of increases in interest rates, and widening of credit spreads. The
net gains in 2017 were primarily due to tightening of credit spreads.

?Changes in the fair value of interest rate derivative contracts, which included
swaps, swaptions and futures, resulted in gains driven by lower interest rates
in 2019 compared to losses in the prior year, which was driven by higher
interest rates. The small net loss in 2017 reflected increases in rates in the
latter half of 2017, partially offset by the impact of interest rate declines in
the first half of 2017.

?The change in the fair value of equity derivative contracts, which included
futures and options, reflected losses in 2019, gains in 2018 and losses in 2017,
which varied based on the relative change in equity market returns in the
respective periods.

DAC



The following table summarizes the major components of the changes in DAC,
including VOBA, within the Life and Retirement companies, excluding DAC of the
Legacy Portfolio:

Years Ended December 31,
(in millions)                                                2019      2018      2017
Balance, beginning of year                              $   9,046 $   7,585 $   7,551
Acquisition costs deferred                                  1,180     1,129       938

Amortization expense: Update of assumptions included in adjusted pre-tax income

                                                        203       307 

194


Related to realized capital gains and losses                   51         5 

293


All other operating amortization                            (853)     (987) 

(937)


Increase (decrease) in DAC due to foreign exchange             18      (22) 

26


Change related to unrealized depreciation
(appreciation) of investments                             (1,744)     1,029     (480)
Balance, end of year*                                   $   7,901 $   9,046 $   7,585

*DAC balance excluding the amount related to unrealized depreciation (appreciation) of investments was $10.0 billion, $9.3 billion and $8.9 billion at December 31, 2019, 2018 and 2017, respectively.



The net adjustments to DAC amortization from the update of actuarial assumptions
for estimated gross profits, including those reported within change in DAC
related to net realized capital gains (losses), represented two percent, four
percent and two percent of the DAC balance excluding the amount related to
unrealized depreciation (appreciation) of investments as of December 31, 2019,
2018 and 2017, respectively.

Reversion to the Mean

The reversion to the mean rate is updated quarterly based on market returns and
can change dramatically in periods where market returns move significantly. The
five-year reversion to the mean period did not meet the criteria for adjustment
in 2019 which would have otherwise required a reset of the start date used in
the calculation of the average gross long-term return rate. The long-term growth
assumption used in our reversion to the mean methodology remained unchanged at
7.0 percent in 2019 and 2018.

In 2017, we updated the long-term annual growth assumption applied to subsequent
periods used in our reversion to the mean methodology for estimating future
estimated gross profits for variable annuity products, from 7.5 percent to 7.0
percent (before expenses that reduce the asset base from which future fees are
projected). The five-year reversion to the mean period met the criteria for
adjustment in 2017. As a result, the average gross long-term return measurement
start date was reset to December 31, 2011 for Individual Retirement and June 30,
2013 for Group Retirement; the reversion to the mean rates (gross of fees) were
increased to 3.74 percent in Individual Retirement and 3.78 percent in Group
Retirement. Sustained favorable equity market performance in excess of long-term
assumptions could result in additional unlocking in the Individual Retirement or
Group Retirement variable annuity product lines in the future, with a positive
effect on pre-tax income in the period of the unlocking.

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                                                     ITEM 7 | Insurance Reserves


For additional discussion of assumptions related to our reversion to the mean methodology see Critical Accounting Estimates - Estimated Gross Profits for Investment-Oriented Products.

DAC and Reserves Related to Unrealized Appreciation of Investments



DAC and Reserves for universal life and investment-type products (collectively,
investment-oriented products) are adjusted at each balance sheet date to reflect
the change in DAC, unearned revenue, and benefit reserves with an offset to
Other comprehensive income (OCI) as if securities available for sale had been
sold at their stated aggregate fair value and the proceeds reinvested at current
yields (shadow Investment-Oriented Adjustments). Similarly, for long-duration
traditional products, significant unrealized appreciation of investments in a
sustained low interest rate environment may cause additional future policy
benefit liabilities (shadow Loss Adjustments) with an offset to OCI to be
recorded.

Shadow adjustments to DAC and unearned revenue generally move in the opposite
direction of the change in unrealized appreciation of the available for sale
securities portfolio, reducing the reported DAC and unearned revenue balance
when market interest rates decline. Conversely, shadow adjustments to benefit
reserves generally move in the same direction as the change in unrealized
appreciation of the available for sale securities portfolio, increasing reported
future policy benefit liabilities balance when market interest rates decline.

Market interest rates decreased in 2019, which drove a $12.6 billion increase in
the unrealized appreciation of fixed maturity securities held to support
businesses in the Life and Retirement companies at December 31, 2019 compared to
December 31, 2018. At December 31, 2019, the shadow Investment-Oriented
Adjustments reflected decreases in DAC and unearned revenues and an increase in
future policy benefit liabilities compared to December 31, 2018, while the
shadow Loss Adjustments reflected an increase in future policy benefit
liabilities.

Reserves



The following table presents a rollforward of insurance reserves by operating
segments for Life and Retirement, including future policy benefits, policyholder
contract deposits, other policy funds, and separate account liabilities, as well
as Retail Mutual Funds and Group Retirement mutual fund assets under
administration:

Years Ended December 31,
(in millions)                                              2019       2018       2017
Individual Retirement
Balance at beginning of year, gross                  $  132,729 $  138,571 $  129,321
Premiums and deposits                                    14,899     15,621     11,906
Surrenders and withdrawals                             (13,161)   (14,081)   (10,943)
Death and other contract benefits                       (3,204)    (3,316)  

(3,089)


Subtotal                                                (1,466)    (1,776)  

(2,126)


Change in fair value of underlying assets and
reserve accretion, net of
policy fees                                              11,491    (5,302)     10,098
Cost of funds*                                            1,666      1,540      1,528
Other reserve changes                                       508      (304)      (250)
Balance at end of year                                  144,928    132,729    138,571
Reinsurance ceded                                         (308)      (318)      (322)

Total Individual Retirement insurance reserves and mutual fund assets

                                   $  144,620 $  132,411 $  138,249
Group Retirement
Balance at beginning of year, gross                  $   91,685 $   97,306 $   88,622
Premiums and deposits                                     8,346      8,639      7,550
Surrenders and withdrawals                             (10,317)   (10,652)    (8,019)
Death and other contract benefits                         (675)      (606)  

(562)


Subtotal                                                (2,646)    (2,619)  

(1,031)


Change in fair value of underlying assets and
reserve accretion, net of
policy fees                                              11,939    (4,106)      8,617
Cost of funds*                                            1,128      1,106      1,098
Other reserve changes                                      (57)        (2)          -
Balance at end of year                                  102,049     91,685     97,306
Total Group Retirement insurance reserves and mutual
fund assets                                          $  102,049 $   91,685 $   97,306




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                                                     ITEM 7 | Insurance Reserves



Life Insurance
Balance at beginning of year, gross                  $   19,719 $   19,424 $   18,397
Premiums and deposits                                     3,737      3,559      3,484
Surrenders and withdrawals                                (575)      (943)      (569)
Death and other contract benefits                         (524)      (465)  

(575)


Subtotal                                                  2,638      2,151  

2,340


Change in fair value of underlying assets and
reserve accretion, net of
policy fees                                             (1,138)    (1,124)      (889)
Cost of funds*                                              370        374        376
Other reserve changes                                       507    (1,106)      (800)
Balance at end of year                                   22,096     19,719     19,424
Reinsurance ceded                                       (1,150)    (1,216)    (1,055)
Total Life Insurance reserves                        $   20,946 $   18,503 $   18,369
Institutional Markets
Balance at beginning of year, gross                  $   19,839 $   18,580 $   15,385
Premiums and deposits                                     2,758      3,032      4,247
Surrenders and withdrawals                                (913)    (1,745)    (1,291)
Death and other contract benefits                       (1,102)      (655)  

(343)


Subtotal                                                    743        632  

2,613


Change in fair value of underlying assets and
reserve accretion, net of
policy fees                                                 605        179        245
Cost of funds*                                              353        338        253
Other reserve changes                                        48        110         84
Balance at end of year                                   21,588     19,839     18,580
Reinsurance ceded                                          (43)       (43)        (3)
Total Institutional Markets reserves                 $   21,545 $   19,796 $   18,577
Total insurance reserves and mutual fund assets
Balance at beginning of year, gross                  $  263,972 $  273,881 $  251,725
Premiums and deposits                                    29,740     30,851     27,187
Surrenders and withdrawals                             (24,966)   (27,421)   (20,822)
Death and other contract benefits                       (5,505)    (5,042)  

(4,569)


Subtotal                                                  (731)    (1,612)  

1,796


Change in fair value of underlying assets and
reserve accretion, net of
policy fees                                              22,897   (10,353)     18,071
Cost of funds*                                            3,517      3,358      3,255
Other reserve changes                                     1,006    (1,302)      (966)
Balance at end of year                                  290,661    263,972    273,881
Reinsurance ceded                                       (1,501)    (1,577)    (1,380)

Total insurance reserves and mutual fund assets $ 289,160 $ 262,395 $ 272,501

*Excludes amortization of deferred sales inducements



Insurance reserves of Life and Retirement, as well as Retail Mutual Funds and
Group Retirement mutual fund assets under administration, were comprised of the
following balances:

                                                      December 31,   December 31,
(in millions)                                                 2019           2018
Future policy benefits                              $       17,963 $       14,739
Policyholder contract deposits                             147,545        

137,718


Other policy funds                                             271          

295


Separate account liabilities                                91,222         79,960
Total insurance reserves*                                  257,001        232,712
Mutual fund assets                                          33,660         31,260

Total insurance reserves and mutual fund assets $ 290,661 $ 263,972

*Excludes reserves related to the Legacy Portfolio.



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                                        ITEM 7 | Liquidity and Capital Resources


Liquidity and Capital Resources

Overview



Liquidity refers to the ability to generate sufficient cash resources to meet
our payment obligations. It is defined as cash and unencumbered assets that can
be monetized in a short period of time at a reasonable cost. We endeavor to
manage our liquidity prudently through various risk committees, policies and
procedures, and a stress testing and liquidity risk framework established by our
Treasury group with oversight by Enterprise Risk Management (ERM). Our liquidity
risk framework is designed to manage liquidity at both AIG Parent and its
subsidiaries to meet our financial obligations for a minimum of six months under
a liquidity stress scenario.

See Enterprise Risk Management - Risk Appetite, Limits, Identification, and Measurement and Enterprise Risk Management - Liquidity Risk Management below for additional information.



Capital refers to the long-term financial resources available to support the
operation of our businesses, fund business growth, and cover financial and
operational needs that arise from adverse circumstances. Our primary source of
ongoing capital generation is derived from the profitability of our insurance
subsidiaries. We must comply with numerous constraints on our minimum capital
positions. These constraints drive the requirements for capital adequacy at AIG
and the individual businesses and are based on internally-defined risk
tolerances, regulatory requirements, rating agency and creditor expectations and
business needs. Actual capital levels are monitored on a regular basis, and
using ERM's stress testing methodology, we evaluate the capital impact of
potential macroeconomic, financial and insurance stresses in relation to the
relevant capital constraints of both AIG and our insurance subsidiaries.

We believe that we have sufficient liquidity and capital resources to satisfy
future requirements and meet our obligations to policyholders, customers,
creditors and debt-holders, including those arising from reasonably foreseeable
contingencies or events.

Nevertheless, some circumstances may cause our cash or capital needs to exceed
projected liquidity or readily deployable capital resources. Additional
collateral calls, deterioration in investment portfolios or reserve
strengthening affecting statutory surplus, higher surrenders of annuities and
other policies, downgrades in credit ratings, or catastrophic losses may result
in significant additional cash or capital needs and loss of sources of liquidity
and capital. In addition, regulatory and other legal restrictions could limit
our ability to transfer funds freely, either to or from our subsidiaries.

Depending on market conditions, regulatory and rating agency considerations and
other factors, we may take various liability and capital management actions.
Liability management actions may include, but are not limited to, repurchasing
or redeeming outstanding debt, issuing new debt or engaging in debt exchange
offers. Capital management actions may include, but are not limited to, issuing
preferred stock, paying dividends to our shareholders and AIG Common Stock
and/or warrant repurchases.



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                                        ITEM 7 | Liquidity and Capital Resources



LIQUIDITY AND CAPITAL RESOURCES HIGHLIGHTS
Sources
AIG Parent Funding from Subsidiaries
During 2019, AIG Parent received $3.8 billion in dividends from subsidiaries. Of
this amount, $2.2 billion consisted of dividends in the form of cash and fixed
maturity securities from our General Insurance companies and $1.6 billion
consisted of dividends and loan repayments in the form of cash from our Life and
Retirement companies.
AIG Parent also received a net amount of $1.2 billion in tax sharing payments in
the form of cash and fixed maturity securities from our insurance businesses in
2019, including $134 million of such payments in the fourth quarter of 2019. The
tax sharing payments may be subject to further adjustment in future periods.
Preferred Stock Issuance
In March 2019, we issued 20,000 shares of Series A Preferred Stock, with a par
value of $5.00 per share and a liquidation preference of $25,000 per share, for
net proceeds of approximately $485 million.
Debt Issuance
In March 2019, we issued $600 million aggregate principal amount of 4.250% Notes
Due 2029.




Uses
Debt Reduction*
We made repurchases of and repayments on debt instruments of approximately $3.3
billion during 2019, including the repayment of $1.0 billion aggregate principal
amount of our 2.300% Notes Due 2019. AIG Parent made interest payments on our
debt instruments totaling $941 million during 2019.
Dividend
We paid a cash dividend of $369.6875 per share, $365.625 per share and $365.625
per share on AIG's Series A Preferred Stock during the second, third and fourth
quarters of 2019, respectively, totaling $22 million.
We paid a cash dividend of $0.32 per share on AIG Common Stock during each
quarter of 2019 totaling $1.1 billion.
AIG Parent Funding to Subsidiaries
In February 2019, AIG Parent made a capital contribution of $300 million to our
General Insurance companies.


*On February 13, 2020, AIG announced that it will redeem all of its outstanding
4.35% Callable Notes Due 2045 (the Notes) on March 20, 2020, for a redemption
price of 100% of the principal amount plus accrued and unpaid interest. As of
February 13, 2020, $350 million aggregate principal amount of the Notes were
outstanding.

                                                        AIG | 2019 Form 10-K 135


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                                        ITEM 7 | Liquidity and Capital Resources


Analysis of Sources and Uses of Cash



The following table presents selected data from AIG's Consolidated Statements of
Cash Flows:

Years Ended December 31,
(in millions)                                              2019       2018       2017
Sources:
Net cash provided by operating activities            $        - $       61 $        -
Net cash provided by other investing activities               -      5,494  

14,041


Changes in policyholder contract balances                 4,751      6,179  

2,123


Issuance of long-term debt and debt of
consolidated investment entities                          3,881      4,734  

3,356


Issuance of preferred stock, net of issuance
costs                                                       485          -  

-


Net cash provided by other financing activities           1,600          -  

-


Total sources                                            10,717     16,468  

19,520

Uses:


Net cash used in operating activities                     (928)          -  

(7,818)


Acquisition of businesses, net of cash and
restricted cash acquired                                      -    (5,717)  

-


Net cash used in other investing activities             (5,475)          -  

-


Repayments of long-term debt and debt of
consolidated investment entities                        (3,202)    (3,672)  

(3,698)


Purchase of common stock                                      -    (1,739)  

(6,275)


Dividends paid on preferred stock                          (22)          -  

-


Dividends paid on common stock                          (1,114)    (1,138)  

(1,172)


Purchases of warrants                                         -       (11)  

(3)


Net cash used in other financing activities                   -    (3,559)  

(28)


Total uses                                             (10,741)   (15,836)  

(18,994)


Effect of exchange rate changes on cash and
restricted cash                                              16       (11)  

(29)

Increase (decrease) in cash and restricted cash $ (8) $ 621 $ 497




The following table presents a summary of AIG's Consolidated Statement of Cash
Flows:

Years Ended December 31,
(in millions)                                              2019       2018       2017
Summary:
Net cash provided by (used in) operating
activities                                           $    (928) $       61 $  (7,818)
Net cash provided by (used in) investing
activities                                              (5,475)      (223)  

14,041


Net cash provided by (used in) financing
activities                                                6,379        794  

(5,697)


Effect of exchange rate changes on cash and
restricted cash                                              16       (11)  

(29)


Net Increase (decrease) in cash and restricted
cash                                                        (8)        621  

497


Cash and restricted cash at beginning of year             3,358      2,737  

2,107


Change in cash of businesses held for sale                 (63)          -  

133


Cash and restricted cash at end of year              $    3,287 $    3,358 

$ 2,737

Operating Cash Flow Activities



Insurance companies generally receive most premiums in advance of the payment of
claims or policy benefits. The ability of insurance companies to generate
positive cash flow is affected by the frequency and severity of losses under
their insurance policies, policy retention rates and operating expenses.

Interest payments totaled $1.3 billion in 2019 compared to $1.3 billion in 2018
and $1.2 billion in 2017. Excluding interest payments, AIG had operating cash
inflows of $399 million in 2019 compared to operating cash inflows of $1.4
billion in 2018 and operating cash outflows of $6.6 billion in 2017. The
operating cash outflows in 2017 were primarily due to payment for the adverse
development reinsurance agreement entered into with NICO.

136 AIG | 2019 Form 10-K

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                                        ITEM 7 | Liquidity and Capital Resources


Investing Cash Flow Activities



Net cash used in investing activities in 2019 was $5.5 billion compared to net
cash used in investing activities of $0.2 billion in 2018 and net cash provided
by investing activities of $14.0 billion in 2017. Net cash used in investing
activities in 2018 included our acquisition of Validus for approximately $5.5
billion in cash. Net cash provided by investing activities in 2017 primarily
included sales of certain investments to fund the adverse development
reinsurance agreement entered into with NICO.

Financing Cash Flow Activities

Net cash provided by financing activities in 2019 reflected:

•approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2019;

•approximately $22 million to pay a dividend of $369.6875 per share, $365.625 per share and $365.625 per share on AIG's Series A Preferred Stock in the second, third and fourth quarters of 2019, respectively;

•approximately $679 million in net inflows from the issuance and repayment of long-term debt and debt of consolidated investment entities; and

•approximately $485 million inflow from the issuance of preferred stock.

Net cash used in financing activities in 2018 reflected:

•approximately $1.1 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2018;

•approximately $1.7 billion to repurchase approximately 36.5 million shares of AIG Common Stock; and

•approximately $1.1 billion in net inflows from the issuance and repayment of long-term debt and debt of consolidated investment entities.

Net cash used in financing activities in 2017 included:

•approximately $1.2 billion in the aggregate to pay a dividend of $0.32 per share on AIG Common Stock in each quarter of 2017;

•approximately $6.3 billion to repurchase approximately 100 million shares of AIG Common Stock; and

•approximately $342 million in net outflows from the issuance and repayment of long-term debt and debt of consolidated investment entities.

Liquidity and Capital Resources of AIG Parent and Subsidiaries

AIG Parent



As of December 31, 2019, AIG Parent had approximately $12.1 billion in liquidity
sources. AIG Parent's liquidity sources are primarily held in the form of cash,
short-term investments and publicly traded, investment grade rated fixed
maturity securities and also include a committed, revolving syndicated credit
facility. Fixed maturity securities primarily include U.S. government and
government sponsored entity securities, U.S. agency mortgage-backed securities,
corporate and municipal bonds and certain other highly rated securities. AIG
Parent actively manages its assets and liabilities in terms of products,
counterparties and duration. Based upon an assessment of funding needs, the
liquidity sources can be readily monetized through sales or repurchase
agreements or contributed as admitted assets to regulated insurance companies.
AIG Parent liquidity is monitored through the use of various internal liquidity
risk measures. AIG Parent's primary sources of liquidity are dividends,
distributions, loans and other payments from subsidiaries and credit facilities.
AIG Parent's primary uses of liquidity are for debt service, capital and
liability management, and operating expenses.

We believe that we have sufficient liquidity and capital resources to satisfy
our reasonably foreseeable future requirements and meet our obligations to our
creditors, debt-holders and insurance company subsidiaries. We expect to access
the debt and preferred equity markets from time to time to meet funding
requirements as needed.

We utilize our capital resources to support our businesses, with the majority of
capital allocated to our insurance operations. Should we have or generate more
capital than is needed to support our business strategies (including organic
growth or acquisition opportunities) or mitigate risks inherent to our business,
we may develop plans to distribute such capital to shareholders via dividends or
AIG Common Stock repurchase authorizations or deploy such capital towards
liability management.

In the normal course, it is expected that a portion of the capital released by
our insurance operations, by our other operations or through the utilization of
AIG's deferred tax assets may be available to support our business strategies,
for distribution to shareholders or for liability management.

                                                        AIG | 2019 Form 10-K 137


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                                        ITEM 7 | Liquidity and Capital Resources



In developing plans to distribute capital, AIG considers a number of factors,
including, but not limited to: AIG's business and strategic plans, expectations
for capital generation and utilization, AIG's funding capacity and capital
resources in comparison to internal benchmarks, as well as rating agency
expectations, regulatory standards and internal stress tests for capital.

The following table presents AIG Parent's liquidity sources:



                                                             As of          As of
                                                      December 31,   December 31,
(in millions)                                                 2019           2018
Cash and short-term investments(a)                      $    2,804    $     

626


Unencumbered fixed maturity securities(b)                    4,777          

3,168


Total AIG Parent liquidity                                   7,581          

3,794


Available capacity under committed, syndicated
credit facility(c)                                           4,500          

4,500


Total AIG Parent liquidity sources                      $   12,081    $     

8,294

(a)Cash and short-term investments include reverse repurchase agreements totaling $2.1 billion and $22 million as of December 31, 2019 and 2018, respectively.

(b)Unencumbered securities consist of publicly traded, investment grade rated fixed maturity securities. Fixed maturity securities primarily include U.S. government and government sponsored entity securities, U.S. agency mortgage-backed securities, corporate and municipal bonds and certain other highly rated securities.

(c)For additional information relating to this committed, syndicated credit facility see Credit Facilities below.

Insurance Companies



We expect that our insurance companies will be able to continue to satisfy
reasonably foreseeable future liquidity requirements and meet their obligations,
including those arising from reasonably foreseeable contingencies or events,
through cash from operations and, to the extent necessary, monetization of
invested assets. Our insurance companies' liquidity resources are primarily held
in the form of cash, short-term investments and publicly traded, investment
grade rated fixed maturity securities.

Each of our material insurance companies' liquidity is monitored through various
internal liquidity risk measures. The primary sources of liquidity are premiums,
fees, reinsurance recoverables and investment income and maturities. The primary
uses of liquidity are paid losses, reinsurance payments, benefit claims,
surrenders, withdrawals, interest payments, dividends, expenses, investment
purchases and collateral requirements.

Our General Insurance companies may require additional funding to meet capital
or liquidity needs under certain circumstances. Large catastrophes may require
us to provide additional support to our affected operations. Downgrades in our
credit ratings could put pressure on the insurer financial strength ratings of
our subsidiaries, which could result in non-renewals or cancellations by
policyholders and adversely affect a subsidiary's ability to meet its own
obligations. Increases in market interest rates may adversely affect the
financial strength ratings of our subsidiaries, as rating agency capital models
may reduce the amount of available capital relative to required capital. Other
potential events that could cause a liquidity strain include an economic
collapse of a nation or region significant to our operations, nationalization,
catastrophic terrorist acts, pandemics or other events causing economic or
political upheaval.

Management believes that because of the size and liquidity of our Life and
Retirement companies' investment portfolios, normal deviations from projected
claim or surrender experience would not create significant liquidity risk.
Furthermore, our Life and Retirement companies' products contain certain
features that mitigate surrender risk, including surrender charges. However, in
times of extreme capital markets disruption, liquidity needs could outpace
resources. As part of their risk management framework, our Life and Retirement
companies continue to evaluate and, where appropriate, pursue strategies and
programs to improve their liquidity position and facilitate their ability to
maintain a fully invested asset portfolio.

Certain of our U.S. insurance companies are members of the FHLBs in their
respective districts. Borrowings from FHLBs are used to supplement liquidity or
for other uses deemed appropriate by management. Our U.S. General Insurance
companies had no outstanding borrowings from FHLBs at December 31, 2019 and
aggregate outstanding borrowings of approximately $115 million at December 31,
2018. Our U.S. Life and Retirement companies had $3.5 billion and $3.4 billion
which were due to FHLBs in their respective districts at December 31, 2019 and
2018, respectively, under funding agreements issued through our Individual
Retirement, Group Retirement and Institutional Markets operating segments, which
were reported in Policyholder contract deposits. In addition, our U.S. Life and
Retirement companies had no outstanding borrowings in the form of cash advances
from FHLBs at both December 31, 2019 and 2018.



138 AIG | 2019 Form 10-K

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                                        ITEM 7 | Liquidity and Capital Resources



Certain of our U.S. Life and Retirement companies have programs, which began in
2012, that lend securities from their investment portfolio to supplement
liquidity or for other uses as deemed appropriate by management. Under these
programs, these U.S. Life and Retirement companies lend securities to financial
institutions and receive cash as collateral equal to 102 percent of the fair
value of the loaned securities. Cash collateral received is invested in
short-term investments or partially used for short-term liquidity purposes.
Additionally, the aggregate amount of securities that a Life and Retirement
company is able to lend under its program at any time is limited to five percent
of its general account statutory-basis admitted assets. Our U.S. Life and
Retirement companies had $2.8 billion and $884 million of securities subject to
these agreements at December 31, 2019 and 2018, respectively, and $2.9 billion
and $904 million of liabilities to borrowers for collateral received at December
31, 2019 and 2018, respectively.

AIG generally manages capital between AIG Parent and our insurance companies
through internal, Board-approved policies and limits, as well as management
standards. In addition, AIG Parent has unconditional capital maintenance
agreements (CMAs) in place with certain subsidiaries. Nevertheless, regulatory
and other legal restrictions could limit our ability to transfer capital freely,
either to or from our subsidiaries.

In February 2018, AIG Parent entered into a CMA with Fortitude Re. Among other
things, the CMA provides that AIG Parent will maintain available statutory
capital and surplus in each of Fortitude Re's long term business fund and
general business account at or above a stress threshold percentage of its
projected enhanced capital requirement in respect of the applicable fund, as
defined under Bermuda law. As of December 31, 2019, the stress threshold
percentage under this CMA was 125 percent.

AIG Parent and/or certain subsidiaries are parties to several letter of credit
agreements with various financial institutions, which issue letters of credit
from time to time in support of our insurance companies. These letters of credit
are subject to reimbursement by AIG Parent and/or certain subsidiaries in the
event of a drawdown by our insurance companies. Letters of credit issued in
support of the General Insurance companies totaled approximately $3.9 billion at
December 31, 2019. Letters of credit issued in support of the Life and
Retirement companies totaled approximately $859 million at December 31, 2019.
Letters of credit issued in support of Fortitude Re totaled $550 million at
December 31, 2019.

In 2019, our General Insurance companies collectively paid a total of
approximately $2.2 billion in dividends in the form of cash and fixed maturity
securities to AIG Parent. The fixed maturity securities primarily included U.S.
agency mortgage-backed securities, municipal bonds and certain other highly
rated securities.

In 2019, our Life and Retirement companies collectively paid a total of approximately $1.6 billion in dividends and loan repayments in the form of cash to AIG Parent.



Tax Matters

If the settlement agreements in principle are concluded in our ongoing dispute
related to the disallowance of foreign tax credits associated with cross border
financing transactions, we will be required to make a payment to the U.S.
Treasury. Although we can provide no assurance regarding whether the non-binding
settlements will be finalized, the amount we currently expect to pay based on
current proposed settlement terms is approximately $1.7 billion, including
obligations of AIG Parent and subsidiaries. This amount is net of payments
previously made with respect to cross border financing transactions involving
matters dating back to 1997 and other matters largely related to the same tax
years. There remains uncertainty with regard to whether the settlements in
principle will ultimately be approved by the relevant authorities as well as the
amount and timing of any potential payment(s) or prepayment(s), one or more of
which could be made as early as the first quarter of 2020.

For additional information regarding this matter see Note 23 to the Consolidated Financial Statements.



Credit Facilities

We maintain a committed, revolving syndicated credit facility (the Facility) as
a potential source of liquidity for general corporate purposes. The Facility
provides for aggregate commitments by the bank syndicate to provide unsecured
revolving loans and/or standby letters of credit of up to $4.5 billion without
any limits on the type of borrowings and is scheduled to expire in June 2022.

As of December 31, 2019, a total of $4.5 billion remains available under the
Facility. Our ability to utilize the Facility is not contingent on our credit
ratings. However, our ability to utilize the Facility is conditioned on the
satisfaction of certain legal, operating, administrative and financial covenants
and other requirements contained in the Facility. These include covenants
relating to our maintenance of a specified total consolidated net worth and
total consolidated debt to total consolidated capitalization. Failure to satisfy
these and other requirements contained in the Facility would restrict our access
to the Facility and could have a material adverse effect on our financial
condition, results of operations and liquidity. We expect to utilize the
Facility from time to time, and may use the proceeds for general corporate
purposes.

                                                        AIG | 2019 Form 10-K 139


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                                        ITEM 7 | Liquidity and Capital Resources



Contractual Obligations

The following table summarizes contractual obligations in total, and by
remaining maturity:

December 31, 2019                                    Payments due by Period
                                    Total                2021 -     2023 -
(in millions)                    Payments       2020       2022       2024   Thereafter
Insurance operations
Loss reserves(a)             $     81,128 $   21,601 $   22,194 $   11,670 $     25,663
Insurance and investment
contract liabilities              264,409     16,649     32,988     30,099      184,673
Borrowings                          1,340        119        225          -          996
Interest payments on
borrowings                            803         50         99         99          555
Operating leases                      733        196        244        136          157
Other long-term obligations             -          -          -          -            -
Total                        $    348,413 $   38,615 $   55,750 $   42,004 $    212,044
Other
Borrowings                   $     24,092 $    1,380 $    3,210 $    2,868 $     16,634
Interest payments on
borrowings                         14,347      1,040      1,838      1,617        9,852
Operating leases                      631         54         98         75          404
Other long-term obligations           439        132        185         97           25
Total                        $     39,509 $    2,606 $    5,331 $    4,657 $     26,915
Consolidated
Loss reserves(a)             $     81,128 $   21,601 $   22,194 $   11,670 $     25,663
Insurance and investment
contract liabilities              264,409     16,649     32,988     30,099      184,673
Borrowings                         25,432      1,499      3,435      2,868       17,630
Interest payments on
borrowings                         15,150      1,090      1,937      1,716       10,407
Operating leases(b)                 1,364        250        342        211          561
Other long-term
obligations(c)                        439        132        185         97           25
Total(d)                     $    387,922 $   41,221 $   61,081 $   46,661 $    238,959

(a)Represents loss reserves, undiscounted and gross of reinsurance.



(b)The company also procured additional office space via operating lease
contracts for which lease commencement will occur in 2020. Future undiscounted
obligations stemming from those contracts total $507 million, which excludes the
effect of renewal options.

(c)Primarily includes contracts to purchase future services and other capital expenditures.

(d)Does not reflect unrecognized tax benefits of $4.8 billion. See Note 23 to the Consolidated Financial Statements for additional information.

Loss Reserves



Loss reserves relate to our General Insurance companies and represent estimates
of future loss and loss adjustment expense payments based on historical loss
development payment patterns. Due to the significance of the assumptions used,
the payments by period presented above could be materially different from actual
required payments. We believe that our General Insurance companies maintain
adequate financial resources to meet the actual required payments under these
obligations.

Insurance and Investment Contract Liabilities



Insurance and investment contract liabilities, including GIC liabilities, relate
to our Life and Retirement companies. These liabilities include various
investment-type products with contractually scheduled maturities, including
periodic payments. These liabilities also include benefit and claim liabilities,
of which a significant portion represents policies and contracts that do not
have stated contractual maturity dates and may not result in any future payment
obligations. For these policies and contracts (i) we are not currently making
payments until the occurrence of an insurable event, such as death or
disability, (ii) payments are conditional on survivorship or (iii) payment may
occur due to a surrender or other non-scheduled event beyond our control.

We have made significant assumptions to determine the estimated undiscounted
cash flows of these contractual policy benefits. These assumptions include
mortality, morbidity, future lapse rates, expenses, investment returns and
interest crediting rates, offset by expected future deposits and premiums on
in-force policies. Due to the significance of the assumptions, the periodic
amounts presented could be materially different from actual required payments.
The amounts presented in this table are undiscounted and exceed the future
policy benefits and policyholder contract deposits included in the Consolidated
Balance Sheets.



140 AIG | 2019 Form 10-K

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                                        ITEM 7 | Liquidity and Capital Resources



We believe that our Life and Retirement companies have adequate financial
resources to meet the payments actually required under these obligations. These
subsidiaries have substantial liquidity in the form of cash and short-term
investments. In addition, our Life and Retirement companies maintain significant
levels of investment grade rated fixed maturity securities, including
substantial holdings in government and corporate bonds, and could seek to
monetize those holdings in the event operating cash flows are insufficient. We
expect liquidity needs related to GIC liabilities to be funded through cash
flows generated from maturities and sales of invested assets.

Borrowings



Our borrowings exclude those incurred by consolidated investments and include
hybrid financial instrument liabilities recorded at fair value. We expect to
repay the long-term debt maturities and interest accrued on borrowings by AIG
through maturing investments and dispositions of invested assets, future cash
flows from operations, cash flows generated from invested assets, future debt or
preferred stock issuance and other financing arrangements. Borrowings supported
by assets of AIG include various notes and bonds payable as well as GIAs that
are supported by cash and investments held by AIG Parent and certain
non-insurance subsidiaries for the repayment of those obligations.

Off-Balance Sheet Arrangements and Commercial Commitments

The following table summarizes Off-Balance Sheet Arrangements and Commercial Commitments in total, and by remaining maturity:



December 31, 2019                                 Amount of Commitment Expiring
                               Total Amounts           2021 -   2023 -
(in millions)                      Committed    2020     2022     2024   Thereafter
Insurance operations
Guarantees:
Standby letters of credit    $           271 $   252 $      8 $      - $         11
Guarantees of indebtedness                67      53       14        -            -
All other guarantees(a)                   28       9       19        -            -
Commitments:
Investment commitments(b)              7,186   2,676    3,182    1,173          155
Commitments to extend credit           3,817   1,177    1,488      851          301
Letters of credit                          3       3        -        -            -
Total(c)                     $        11,372 $ 4,170 $  4,711 $  2,024 $        467
Other
Guarantees:
Liquidity facilities(d)      $            74 $     - $      - $      - $         74
Standby letters of credit                 82      82        -        -            -
All other guarantees                     407     407        -        -            -
Commitments:
Investment commitments(b)                175      49       71       29           26
Commitments to extend credit               -       -        -        -            -
Letters of credit                         11      11        -        -            -
Total(c)(e)                  $           749 $   549 $     71 $     29 $        100
Consolidated
Guarantees:
Liquidity facilities(d)      $            74 $     - $      - $      - $         74
Standby letters of credit                353     334        8        -           11
Guarantees of indebtedness                67      53       14        -            -
All other guarantees(a)                  435     416       19        -            -
Commitments:
Investment commitments(b)              7,361   2,725    3,253    1,202          181
Commitments to extend credit           3,817   1,177    1,488      851          301
Letters of credit                         14      14        -        -            -
Total(c)(e)                  $        12,121 $ 4,719 $  4,782 $  2,053 $        567


(a)Excludes potential amounts for indemnification obligations included in asset
sales agreements. For further information on indemnification obligations see
Note 17 to the Consolidated Financial Statements.

                                                        AIG | 2019 Form 10-K 141


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                                        ITEM 7 | Liquidity and Capital Resources



(b)Includes commitments to invest in private equity funds, hedge funds and other
funds and commitments to purchase and develop real estate in the United States
and abroad. The commitments to invest in private equity funds, hedge funds and
other funds are called at the discretion of each fund, as needed for funding new
investments or expenses of the fund. The expiration of these commitments is
estimated in the table above based on the expected life cycle of the related
fund, consistent with past trends of requirements for funding. Investors under
these commitments are primarily insurance and real estate subsidiaries.

(c)Does not include guarantees, CMAs or other support arrangements among AIG consolidated entities.

(d)Primarily represents liquidity facilities provided in connection with certain municipal swap transactions and collateralized bond obligations.

(e)Excludes commitments with respect to pension plans. The annual pension contribution for 2020 is expected to be approximately $65 million for U.S. and non-U.S. plans.

Arrangements with Variable Interest Entities

We enter into various arrangements with variable interest entities (VIEs) in the normal course of business, and we consolidate a VIE when we are the primary beneficiary of the entity.

For a further discussion of our involvement with VIEs see Note 11 to the Consolidated Financial Statements.

Indemnification Agreements



We are subject to financial guarantees and indemnity arrangements in connection
with our sales of businesses. These arrangements may be triggered by declines in
asset values, specified business contingencies, the realization of contingent
liabilities, litigation developments, or breaches of representations, warranties
or covenants provided by us. These arrangements are typically subject to time
limitations, defined by contract or by operation of law, such as by prevailing
statutes of limitation. Depending on the specific terms of the arrangements, the
maximum potential obligation may or may not be subject to contractual
limitations.

For additional information regarding our indemnification agreements see Note 17 to the Consolidated Financial Statements.



We have recorded liabilities for certain of these arrangements where it is
possible to estimate them. These liabilities are not material in the aggregate.
We are unable to develop a reasonable estimate of the maximum potential payout
under some of these arrangements. Overall, we believe that it is unlikely we
will have to make any material payments under these arrangements.

Debt

The following table provides the rollforward of AIG's total debt outstanding:



                                 Balance at               Maturities   Effect of                  Balance at
Year Ended December 31, 2019   December 31,                      and     Foreign     Other      December 31,
(in millions)                          2018   Issuances   Repayments    Exchange   Changes              2019
Debt issued or guaranteed by
AIG:
AIG general borrowings:
Notes and bonds payable      $       20,853 $       595 $    (1,000) $      (14) $      33      $     20,467
Junior subordinated debt              1,548           -          (6)         (1)         1             1,542
AIG Japan Holdings Kabushiki
Kaisha                                  331           -            -          13         -               344
AIGLH notes and bonds
payable                                 282           -            -           -         -               282
AIGLH junior subordinated
debt                                    361           -            -           -         -               361
Validus notes and bonds
payable                                 359           -            -           -       (6)               353

Total AIG general borrowings 23,734 595 (1,006)

  (2)        28            23,349
AIG borrowings supported by
assets:(a)
Series AIGFP matched notes
and bonds payable                        21           -            -           -         -                21
GIAs, at fair value                   2,164         135        (467)           -       171 (b)         2,003
Notes and bonds payable, at
fair value                               49           -          (3)           -        13 (b)            59
Total AIG borrowings
supported by assets                   2,234         135        (470)           -       184             2,083
Total debt issued or
guaranteed by AIG                    25,968         730      (1,476)         (2)       212            25,432
Other subsidiaries' notes,
bonds, loans and
mortgages payable - not
guaranteed by AIG(c)                    168           4        (126)           -         1                47
Total long-term debt                 26,136         734      (1,602)         (2)       213            25,479
Debt of consolidated
investment entities - not
guaranteed by AIG(d)                  8,404       3,147      (1,698)          12         6 (e)         9,871
Total debt                   $       34,540 $     3,881 $    (3,300) $        10 $     219      $     35,350

142 AIG | 2019 Form 10-K

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                                        ITEM 7 | Liquidity and Capital Resources



(a)AIG Parent guarantees all such debt, except for Series AIGFP matched notes
and bonds payable, which are direct obligations of AIG Parent. Collateral posted
to third parties was $1.5 billion at both December 31, 2019 and December 31,
2018. This collateral primarily consists of securities of the U.S. government
and government sponsored entities and generally cannot be repledged or resold by
the counterparties.

(b)Primarily represents adjustments to the fair value of debt.

(c)Includes primarily borrowings with Federal Home Loan Banks by our U.S. insurance companies. These borrowings are short term in nature and related activity is presented net of issuances and maturities and repayments.



(d)At December 31, 2019, includes debt of consolidated investment entities
related to real estate investments of $3.2 billion, affordable housing
partnership investments of $2.1 billion and other securitization vehicles of
$4.6 billion. At December 31, 2018, includes debt of consolidated investment
entities related to real estate investments of $3.7 billion, affordable housing
partnership investments of $1.8 billion and other securitization vehicles of
$2.9 billion.

(e)Includes the effect of consolidating previously unconsolidated partnerships and the effect of deconsolidating previously consolidated partnerships.



TOTAL DEBT OUTSTANDING

(in millions)


[[Image Removed: Chart 1]]



Debt Maturities

The following table summarizes maturing debt at December 31, 2019 of AIG
(excluding $9.9 billion of borrowings of consolidated investment entities) for
the next four quarters:

                                                First    Second     Third    Fourth
                                              Quarter   Quarter   Quarter   Quarter
(in millions)                                    2020      2020      2020      2020    Total
AIG general borrowings                      $     119 $       - $     638 $     708 $  1,465
AIG borrowings supported by assets                  1        12        18         3       34
Other subsidiaries' notes, bonds, loans and
mortgages payable                                  36         -         1         -       37
Total                                       $     156 $      12 $     657 $     711 $  1,536


See Note 16 to the Consolidated Financial Statements for additional details on
debt outstanding.

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                                        ITEM 7 | Liquidity and Capital Resources



Credit Ratings

Credit ratings estimate a company's ability to meet its obligations and may directly affect the cost and availability of financing to that company. The following table presents the credit ratings of AIG and certain of its subsidiaries as of the date of this filing. Figures in parentheses indicate the relative ranking of the ratings within the agency's rating categories; that ranking refers only to the major rating category and not to the modifiers assigned by the rating agencies.



                             Short-Term Debt                   Senior Long-Term Debt
                            Moody's       S&P       Moody's(a)     S&P(b)          Fitch(c)
American International                  A-2 (2nd    Baa 1 (4th
Group, Inc.              P-2 (2nd of 3)  of 8)        of 9)    BBB+ (4th of 9) BBB+ (4th of 9)
                                                      Stable
                         Stable Outlook              Outlook   Stable Outlook  Negative Outlook
AIG Financial Products
Corp.(d)                      P-2         A-2         Baa 1         BBB+              -
                                                      Stable
                         Stable Outlook              Outlook   Stable Outlook

(a)Moody's appends numerical modifiers 1, 2 and 3 to the generic rating categories to show relative position within the rating categories.

(b)S&P ratings may be modified by the addition of a plus or minus sign to show relative standing within the major rating categories.

(c)Fitch ratings may be modified by the addition of a plus or minus sign to show relative standing within the major rating categories.

(d)AIG guarantees all obligations of AIG Financial Products Corp.



These credit ratings are current opinions of the rating agencies. They may be
changed, suspended or withdrawn at any time by the rating agencies as a result
of changes in, or unavailability of, information or based on other
circumstances. Ratings may also be withdrawn at our request.

We are party to some agreements that contain "ratings triggers." Depending on the ratings maintained by one or more rating agencies, these triggers could result in (i) the termination or limitation of credit availability or a requirement for accelerated repayment, (ii) the termination of business contracts or (iii) a requirement to post collateral for the benefit of counterparties.



In the event of a downgrade of AIG's long-term senior debt ratings, AIGFP and
certain other AIG entities would be required to post additional collateral under
some derivative and other transactions, or certain of the counterparties of
AIGFP or of such other AIG entities would be permitted to terminate such
transactions early.

The actual amount of collateral that we would be required to post to
counterparties in the event of such downgrades, or the aggregate amount of
payments that we could be required to make, depends on market conditions, the
fair value of outstanding affected transactions and other factors prevailing at
the time of the downgrade.

For a discussion of the effects of downgrades in our credit ratings see Note 12
to the Consolidated Financial Statements and Part I, Item 1A. Risk Factors -
Liquidity, Capital and Credit.

FINANCIAL STRENGTH Ratings



Financial Strength ratings estimate an insurance company's ability to pay its
obligations under an insurance policy. The following table presents the ratings
of our significant insurance subsidiaries as of the date of this filing.

                                          A.M. Best    S&P      Fitch    

Moody's


National Union Fire Insurance Company of
Pittsburgh, Pa.                               A         A+        A         

A2


Lexington Insurance Company                   A         A+        A         

A2


American Home Assurance Company (U.S.)        A         A+        A         A2
American General Life Insurance Company       A         A+       A+         A2
The Variable Annuity Life Insurance
Company                                       A         A+       A+         

A2


United States Life Insurance Company in
the City of New York                          A         A+       A+         

A2


AIG Europe S.A.                              NR         A+       NR         

A2

American International Group UK Ltd. A A+ NR A2 AIG General Insurance Co. Ltd.

               NR         A+       NR         NR
Validus Reinsurance, Ltd.                     A         A        NR         A2


These financial strength ratings are current opinions of the rating agencies.
They may be changed, suspended or withdrawn at any time by the rating agencies
as a result of changes in, or unavailability of, information or based on other
circumstances.

For a discussion of the effects of downgrades in our financial strength ratings
see Note 12 to the Consolidated Financial Statements and Part I, Item 1A. Risk
Factors - Liquidity, Capital and Credit.

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                                        ITEM 7 | Liquidity and Capital Resources



Regulation and Supervision

For a discussion of our regulation and supervision by different regulatory authorities in the United States and abroad, including with respect to our liquidity and capital resources see Item 1. Business - Regulation and Item 1A. Risk Factors - Regulation.



Dividends

On February 13, 2019, our Board of Directors declared a cash dividend on AIG
Common Stock of $0.32 per share, payable on March 29, 2019 to shareholders of
record on March 15, 2019. On May 6, 2019, our Board of Directors declared a cash
dividend on AIG Common Stock of $0.32 per share, payable on June 28, 2019 to
shareholders of record on June 14, 2019. On August 7, 2019, our Board of
Directors declared a cash dividend on AIG Common Stock of $0.32 per share,
payable on September 30, 2019 to shareholders of record on September 17, 2019.
On October 31, 2019, our Board of Directors declared a cash dividend on AIG
Common Stock of $0.32 per share, payable on December 26, 2019 to shareholders of
record on December 12, 2019.

On February 12, 2020, our Board of Directors declared a cash dividend on AIG
Common Stock of $0.32 per share, payable on March 30, 2020 to shareholders of
record on March 16, 2020.

On May 21, 2019, our Board of Directors declared a cash dividend on AIG's Series
A Preferred Stock of $369.6875 per share, payable on June 17, 2019 to holders of
record on May 31, 2019. On August 7, 2019, our Board of Directors declared a
cash dividend on AIG's Series A Preferred Stock of $365.625 per share, payable
on September 16, 2019 to holders of record on August 30, 2019. On October 31,
2019, our Board of Directors declared a cash dividend on AIG's Series A
Preferred Stock of $365.625 per share, payable on December 16, 2019 to holders
of record on November 29, 2019.

On February 12, 2020, our Board of Directors declared a cash dividend on AIG's
Series A Preferred Stock of $365.625 per share, payable on March 16, 2020 to
holders of record on February 28, 2020.

The payment of any future dividends will be at the discretion of our Board of
Directors and will depend on various factors, as discussed further in Note 18 to
the Consolidated Financial Statements.

Repurchases of AIG Common Stock



Our Board of Directors has authorized the repurchase of shares of AIG Common
Stock and warrants to purchase shares of AIG Common Stock through a series of
actions. On February 13, 2019, our Board of Directors authorized an additional
increase to its previous repurchase authorization of AIG Common Stock of
approximately $1.5 billion. As of February 12, 2020, $2.0 billion remained under
the authorization. Shares may be repurchased from time to time in the open
market, private purchases, through forward, derivative, accelerated repurchase
or automatic repurchase transactions or otherwise (including through the
purchase of warrants). Certain of our share repurchases have been and may from
time to time be effected through Exchange Act Rule 10b5-1 repurchase plans. The
timing of any future share repurchases will depend on market conditions, our
business and strategic plans, financial condition, results of operations,
liquidity and other factors, as discussed further in Note 18 to the Consolidated
Financial Statements.

We did not repurchase any shares of AIG Common Stock during 2019.

Dividend Restrictions

Payments of dividends to AIG by its insurance subsidiaries are subject to certain restrictions imposed by regulatory authorities.

For a discussion of restrictions on payments of dividends by our subsidiaries see Note 20 to the Consolidated Financial Statements.



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                                             ITEM 7 | Enterprise Risk Management



Enterprise Risk Management

Risk management includes the identification and measurement of various forms of
risk, the establishment of risk thresholds and the creation of processes
intended to maintain risks within these thresholds while optimizing returns. We
consider risk management an integral part of managing our core businesses and a
key element of our approach to corporate governance.

Overview



We have an integrated process for managing risks throughout our organization in
accordance with our firm-wide risk appetite. Our Board of Directors has
oversight responsibility for the management of risk. Our Enterprise Risk
Management (ERM) Department supervises and integrates the risk management
functions in each of our business units, providing senior management with a
consolidated view of AIG's major risk positions. Within each business unit,
senior leaders and executives approve risk-taking policies and targeted risk
tolerance within the framework provided by ERM. ERM supports our businesses and
management by embedding risk management in our key day-to-day business processes
and in identifying, assessing, quantifying, monitoring, reporting, and
mitigating the risks taken by our businesses and AIG overall. Nevertheless, our
risk management efforts may not always be successful and material adverse
effects on our business, results of operations, cash flows, liquidity or
financial condition may occur.

AIG employs a Three Lines of Defense model. AIG's business leaders assume full
accountability for the risks and controls in their operating units, and ERM
performs a review, challenge and oversight function. The third line consists of
our Internal Audit Group that provides independent assurance for AIG's Board.

Risk Governance Structure



Our risk governance structure fosters the development and maintenance of a risk
and control management culture that encompasses all significant risk categories
impacting our lines of business and functions. Accountability for the
implementation of risk policies is aligned with individual corporate executives,
with the risk committees receiving regular reports regarding compliance with
each policy to support risk governance at our corporate level as well as in each
business unit. We review our governance and committee structure on a regular
basis and make changes as appropriate to continue to effectively manage and
govern both our risks and risk-taking activities.

Our Board of Directors oversees the management of risk through its Risk and Capital Committee (RCC) and Audit Committee. These committees regularly interact with other committees of the Board of Directors which are further described below. Our Chief Risk Officer (CRO) reports to both the RCC and our Chief Executive Officer.



The Group Risk Committee (GRC): The GRC is the senior management group
responsible for assessing all significant risk issues on a global basis to
protect our financial strength and reputation. The GRC is chaired by our CRO and
includes members of the Executive Leadership Team (ELT). Our CRO reports
periodically on behalf of the GRC to both the RCC and the Audit Committee of the
Board of Directors. Our CRO is also a member of the ELT providing ERM the
opportunity to contribute to, review, monitor and consider the impact of changes
in strategy.

Management committees that support the GRC are described below. These committees
are comprised of senior executives and experienced business representatives from
a range of functions and business units throughout AIG and its subsidiaries.
These committees are charged with identifying, analyzing and reviewing specific
risk matters within their respective mandates. In addition, various working
groups (e.g. reputational risk, control agenda) are in place in support of the
GRC to manage and monitor the various risks across the organization.

Financial Risk Group (FRG): The FRG is responsible for the oversight of
financial risks taken by AIG and our subsidiaries. Its mandate includes
overseeing our aggregate credit, market, interest rate, capital, liquidity and
model risks, as well as asset-liability management, derivatives activity, and
foreign exchange transactions. It provides the primary corporate-level review
function for all proposed transactions and business practices that are
significant in size, complex in scope, or that present heightened legal,
reputational, accounting or regulatory risks. The FRG is chaired by our CRO.
Membership of the FRG also includes our CFO, Chief Investment Officer and
Treasurer.



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                                             ITEM 7 | Enterprise Risk Management



Business Unit Risk Committees: Each of our major insurance businesses has
established a risk committee that serves as the senior management committee
responsible for risk oversight at the individual business unit level. The risk
committees are responsible for the identification, assessment and monitoring of
all sources of risk within their respective portfolios. Specific
responsibilities include setting risk tolerances, reviewing the capital
allocation framework, insurance portfolio optimization, and providing oversight
of risk-adjusted metrics. In performing these responsibilities, the business
unit risk committees may leverage input provided by other business unit
committees and working groups.

                         [[Image Removed: Picture 1]]

Risk Appetite, Limits, Identification, and Measurement

Risk Appetite Framework



Our Risk Appetite Framework integrates stakeholder interests, strategic business
goals and available financial resources. We balance these by seeking to take
measured risks that are expected to generate repeatable, sustainable earnings
and create long-term value for our shareholders. The framework includes our risk
appetite statement approved by the Board of Directors and a set of supporting
tools, including risk tolerances, risk limits and policies, which we use to
manage our risk profile and financial resources.

We articulate our aggregate risk-taking by setting risk tolerances and
thresholds on capital and liquidity measures. These measures are set at the AIG
Parent level as well as the legal entity level and cover consolidated and
insurance company capital and liquidity ratios. We must comply with standards
for capital adequacy and maintain sufficient liquidity to meet all our
obligations as they come due in accordance with our capital management and
liquidity policies. Our risk tolerances take into consideration regulatory
requirements, rating agency expectations, and business needs. The GRC routinely
reviews the level of risk taken by the consolidated organization in relation to
the established risk tolerances. A consolidated risk report is also presented
periodically to the RCC by our CRO.

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                                             ITEM 7 | Enterprise Risk Management



Risk Limits

A key component of our Risk Appetite Framework is having a process in place that
establishes and maintains appropriate limits on the material risks identified
for our core businesses and facilitates the monitoring and meeting of both
internal and external stakeholder expectations. Our objectives include:

?Establishing risk monitoring, providing early warning indicators, and ensuring timely oversight and enforceability of limits;

?Defining a consistent and transparent approach to limits governance; and

?Aligning our business activities with our risk appetite statement.

To support the monitoring and management of AIG's and its business units' material risks, ERM has an established limits framework that employs a three-tiered hierarchy:



?Board-level risk tolerances are AIG's aggregate consolidated capital and parent
liquidity limits. They define the minimum level of capital and liquidity that we
should maintain. These board-level risk tolerances require RCC and Board
approval.

?AIG management level limits are risk type specific limits at the AIG
consolidated level. These limits are defined and calibrated to constrain our
concentration in specific risk types, to protect against taking risks that
exceed the amount of overall capital AIG has available, and to protect against
excess earnings volatility. These limits are approved by our CRO with
consultation from the GRC.

?Business unit and legal entity level limits are set to address key risks
identified for the business unit and legal entities, protect capital and
liquidity at legal entities and/or meet legal entity specific requirements of
regulators and rating agencies. These limits are defined by the business unit
and legal entity Risk Officers.

All limits are reviewed by the GRC or relevant business unit risk committees on a periodic basis and revisions, if applicable, are approved by those committees.

The business units are responsible for measuring and monitoring their risk exposures. ERM is responsible for monitoring compliance with limits and providing regular, timely reporting to our senior management and risk committees. Limit breaches are required to be reported in a timely manner and are documented and escalated in accordance with their level of severity or materiality.

Risk Identification and Measurement



We conduct risk identification through a number of processes at the business
unit and corporate level focused on capturing our material risks. A key
initiative is our integrated bottom-up risk identification and assessment
process which is conducted down to the product-line level. In addition, we
perform an annual top-down risk assessment to identify top risks and assign
owners to ensure these risks are appropriately addressed and managed. These
processes are used as a critical input to enhance and develop our analytics for
measuring and assessing risks across the organization.

We employ various approaches to measure and monitor risk exposures, including
the utilization of a variety of metrics and early warning indicators. We use a
proprietary internal capital and stress testing framework to measure our
quantifiable risks for both insurance and non-insurance operations.

The internal capital framework quantifies our aggregate economic risk at a given
confidence interval, after taking into account diversification benefits between
risk factors and business lines. We leverage the internal capital framework to
help inform our consolidated risk consumption and profile as well as risk and
capital allocation for our businesses.

The stress testing framework assesses our aggregate exposure to our most
significant financial and insurance risks, including the risks in each of our
key insurance company subsidiaries in relation to its capital needs under
stress, risks inherent in our non-insurance company subsidiaries, and risks to
AIG consolidated capital. The framework measures risk over multiple time
horizons and under different levels of stress, and includes multi-factor
stresses as well as single factor sensitivities that are designed to reflect
AIG's risk characteristics. We use this information to support the assessment of
resources needed at the AIG Parent level to support our subsidiaries and capital
resources required to maintain consolidated company target capitalization
levels.



We evaluate and manage risk in material topics as shown below. These topics are discussed in further detail in the following pages: ?Credit Risk Management ?Liquidity Risk Management ?Insurance Risks ?Market Risk Management ?Operational Risk ?Other Business Risks


                           Management




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                                             ITEM 7 | Enterprise Risk Management



Credit Risk Management

Overview

Credit risk is defined as the risk that our customers or counterparties are
unable or unwilling to repay their contractual obligations when they become due.
Credit risk may also result from a downgrade of a counterparty's credit ratings
or a widening of its credit spreads.

We devote considerable resources to managing our direct and indirect credit
exposures. These exposures may arise from, but are not limited to, fixed income
investments, equity securities, deposits, commercial paper investments, reverse
repurchase agreements and repurchase agreements, corporate and consumer loans,
leases, reinsurance and retrocessional insurance recoverables, counterparty risk
arising from derivatives activities, collateral extended to counterparties,
insurance risk cessions to third parties, financial guarantees, letters of
credit, and certain General Insurance businesses.

Governance



Our credit risks are managed by teams of credit professionals, subject to ERM
oversight and various control processes. Their primary role is to ensure
appropriate credit risk management in accordance with our credit policies and
procedures relative to our credit risk parameters. Our Chief Credit Officer
(CCO) and credit executives are primarily responsible for the development,
implementation and maintenance of a risk management framework, which includes
the following elements related to our credit risks:

?developing and implementing our company-wide credit policies and procedures;

?approving delegated credit authorities to our credit executives and qualified credit professionals;

?developing methodologies for quantification and assessment of credit risks, including the establishment and maintenance of our internal risk rating process;



?managing a system of credit and program limits, as well as the approval process
for credit transactions, above limit exposures, and concentrations of risk that
may exist or be incurred;

?evaluating, monitoring, reviewing and reporting of credit risks and concentrations regularly with senior management; and

?approving appropriate credit reserves, credit-related other-than-temporary impairments and corresponding methodologies for all credit portfolios.



We monitor and control our company-wide credit risk concentrations and attempt
to avoid unwanted or excessive risk accumulations, whether funded or unfunded.
To minimize the level of credit risk in some circumstances, we may require
mitigants, such as third-party guarantees, reinsurance or collateral, including
commercial bank-issued letters of credit and trust collateral accounts. We treat
these guarantees, reinsurance recoverables, and letters of credit as credit
exposure and include them in our risk concentration exposure data. We also
closely monitor the quality of any trust collateral accounts.

For further information on our credit concentrations and credit exposures see Investments - Available-for-Sale Investments.



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                                             ITEM 7 | Enterprise Risk Management


Our credit risk management framework incorporates the following elements:

Risk Identification including the ongoing capture and monitoring of all


                    existing, contingent, potential and emerging credit risk
                    exposures, whether funded or unfunded
Risk Measurement    comprising risk ratings, default probabilities, loss given
                    default and expected loss parameters, exposure calculations,
                    stress testing and other risk analytics
Risk Limits         including, but not limited to, a system of single obligor or
                    risk group-based AIG-wide house limits and sub-limits for
                    corporates, financial institutions, sovereigns and
                    sub-sovereigns when appropriate and a defined process for
                    identifying, evaluating, documenting and approving, if
                    appropriate, breaches of and exceptions to such limits
Risk Delegations    a comprehensive credit risk delegation framework from the
                    CCO to authorized credit professionals throughout the
                    company
Risk Evaluation,    including the ongoing analysis and assessment of credit
Monitoring and      risks, trending of those risks and reporting of other key
Reporting           risk metrics and limits to the CCO and senior management, as
                    may be required
Credit Reserving    including but not limited to development of a proper
                    framework, policies and procedures for establishing accurate
                    identification of (i) Allowance for Loan and Lease
                    Losses,(ii) CECL reserves and (iii)

other-than-temporary


                    impairments for securities portfolios




Market Risk Management



Overview

Market risk is defined as the risk of adverse impact due to systemic movements
in one or more of the following market risk drivers: equity and commodity
prices, residential and commercial real estate values, interest rates, credit
spreads, foreign exchange, inflation, and their respective levels of volatility.

We are engaged in a variety of insurance, investment and other financial
services businesses that expose us to market risk, directly and indirectly. We
are exposed to market risks primarily within our insurance and capital markets
activities, on both the asset and the liability sides of our balance sheet
through on- and off-balance sheet exposures. Within each business, the Risk
Officer is responsible for creating a framework for proper identification of
market risks, and ensuring that the risks are appropriately measured, monitored
and managed, and are in accordance with the risk governance framework
established by the Chief Market Risk Officer (CMRO).

The scope and magnitude of our market risk exposures is managed under a robust
framework that contains defined risk limits and minimum standards for managing
market risk in a manner consistent with our risk appetite statement. Our market
risk management framework focuses on quantifying the financial repercussions of
changes in the above mentioned market risk drivers.

Many of our market risk exposures, including exposures to changes in levels of
interest rates and equity prices, are associated with the asset and liability
exposures of our Life and Retirement companies. These exposures are generally
long-term in nature. Examples of liability-related exposures include interest
rate sensitive surrenders in our fixed deferred annuity product portfolio. Also,
we have equity market risk sensitive surrenders in our variable annuity product
portfolio. These interactive asset-liability types of risk exposures are
regularly monitored in accordance with the risk governance framework noted
above.

Governance



Market risk is overseen at the corporate level within ERM through the CMRO. The
CMRO is supported by a dedicated team of professionals within ERM. Market Risk
is managed by our finance, treasury and investment management corporate
functions, collectively, and in partnership with ERM. The CMRO is primarily
responsible for the development and maintenance of a risk management framework
that includes the following key components:

?written policies that define the rules for our market risk-taking activities and provide clear guidance regarding their execution and management;

?a limit framework that aligns with our Board-approved risk appetite statement;

?independent measurement, monitoring and reporting for line of business, business unit and enterprise-wide market risks; and

?clearly defined authorities for all individuals and committee roles and responsibilities related to market risk management.

These components facilitate the CMRO's identification, measurement, monitoring, reporting and management of our market risks.

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                                             ITEM 7 | Enterprise Risk Management



Risk Identification

Market risk focuses on quantifying the financial repercussions of changes in
broad, external, predominantly market-observable variables. Financial
repercussions can include an adverse impact on results of operations, financial
condition, liquidity and capital of AIG.

Each of the following systemic risks is considered a market risk:



Equity prices   We are exposed to changes in equity market prices affecting a
                variety of instruments. Changes in equity prices can affect the
                valuation of publicly traded equity shares, investments in
                private equity, hedge funds, mutual funds, exchange-traded funds,
                alternative risk premia investment strategies, and other
                equity-linked capital market instruments as well as equity-linked
                insurance products, including but not limited to index annuities,
                variable annuities, indexed universal life insurance and variable
                universal life insurance.
Residential and Our investment portfolios are exposed to the risk of changing
commercial real values in a variety of residential and commercial real estate
estate values   investments. Changes in residential/commercial real estate prices
                can affect the valuation of residential/commercial mortgages,
                residential/commercial mortgage-backed securities and other
                structured securities with underlying assets that include
                residential/commercial mortgages, trusts that include
                residential/commercial real estate and/or mortgages, residential
                mortgage insurance and reinsurance contracts and commercial real
                estate investments.

Interest rates Interest rate risk can arise from a mismatch in the interest rate


                exposure of assets versus liabilities. Lower interest rates
                generally result in lower investment income and make some of our
                product offerings less attractive to investors. Conversely,
                higher interest rates are typically beneficial for the opposite
                reasons. However, when rates rise quickly, there can be an
                asymmetric GAAP accounting effect where the existing securities
                lose market value, which is largely reported through Other
                comprehensive income, and the offsetting decrease in the value of
                certain liabilities may not be recognized. Changes in interest
                rates can affect the valuation of fixed maturity securities,
                financial liabilities, insurance contracts including but not
                limited to universal life, fixed rate annuities, variable
                annuities and derivative contracts. Additionally, for Variable
                Annuity, Index Annuity, and Equity Indexed Universal Life
                products, deviations in actual versus expected policyholder
                behavior can be driven by fluctuations in various market
                variables, including interest rates. Policies with guaranteed
                living benefit options or riders are also subject to the risk of
                actual benefit utilization being different than expected.

Credit spreads Credit spreads measure an instrument's risk premium or yield


                relative to that of a comparable duration, default-free
                instrument. Changes in credit spreads can affect the 

valuation of


                fixed maturity securities, including but not limited to corporate
                bonds, asset backed securities, mortgage-backed securities,
                AIG-issued debt obligations, credit derivatives, derivative
                credit valuation adjustments and economic valuation of insurance
                liabilities. Much like higher interest rates, wider credit
                spreads paired with unchanged expectations about default losses
                imply higher investment income in the long term. In the short
                term, quickly rising spreads will cause a loss in the value of
                existing fixed maturity securities, which is largely reported
                through Other comprehensive income. A precipitous widening of
                credit spreads may also signal a fundamental weakness in the
                credit worthiness of bond obligors, potentially resulting in
                default losses.
Foreign         We are a globally diversified enterprise with income, assets and
exchange (FX)   liabilities denominated in, and capital deployed in, a variety of
rates           currencies. Changes in FX rates can affect the valuation of a
                broad range of balance sheet and income statement items as well
                as the settlement of cash flows exchanged in specific
                transactions.
Commodity       Changes in commodity prices (the value of commodities) can affect
prices          the valuation of publicly-traded commodities, commodity indices,
                derivatives on commodities and commodity indices, and other
                commodity-linked investments and insurance contracts. We are
                exposed to commodity prices primarily through their impact on the
                prices and credit quality of commodity producers' debt and equity
                securities in our investment portfolio.
Inflation       Changes in inflation can affect the valuation of fixed maturity
                securities, including AIG-issued debt obligations, derivatives
                and other contracts explicitly linked to inflation indices, and
                insurance contracts where the claims are linked to inflation
                either explicitly, via indexing, or implicitly, through medical
                costs or wage levels.






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                                             ITEM 7 | Enterprise Risk Management



Risk Measurement

Our market risk measurement framework was developed with the main objective of
communicating the range and scale of our market risk exposures. At the firm-wide
level, market risk is measured in a manner that is consistent with AIG's risk
appetite statement. This is designed to ensure that we remain within our stated
risk tolerance levels and can determine how much additional market risk taking
capacity is available within our framework. The framework measures our overall
exposure to change in each of the systemic market risk factors on an economic
basis.

In addition, we monitor risks through multiple lenses that include economic, GAAP and statutory reporting frameworks at various levels of business consolidation. This process aims to establish a comprehensive coverage of potential implications from adverse market risk developments.

We use a number of approaches to measure our market risk exposure, including:



                                         Examples include:
Sensitivity  measures the impact from a  •a one basis point increase in yield on
analysis     unit change in a market     fixed maturity securities,
             risk input                  •a one basis point increase in credit
                                         spreads of fixed maturity securities,
                                         and
                                         •a one percent increase in prices of
                                         equity securities.
Scenario     uses historical,            •a 100 basis point parallel shift in the
analysis     hypothetical, or            yield curve, or
             forward-looking             •a 20 percent immediate and 

simultaneous


             macroeconomic scenarios to  decrease in world-wide equity 

markets.


             assess and report exposures Scenarios may also utilize a 

stochastic


                                         framework to arrive at a 

probability


                                         distribution of losses.
Stress       a special form of scenario  •the stock market crash of October 1987
testing      analysis in which the       or the widening of yields or spreads of
             scenarios are designed to   RMBS or CMBS during 2008.
             lead to a material adverse
             outcome




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Market Risk Sensitivities

The following table provides estimates of sensitivity to changes in yield
curves, equity prices and foreign currency exchange rates on our financial
instruments and excludes approximately $169.4 billion and $168.9 billion as of
December 31, 2019 and December 31, 2018, respectively, of insurance liabilities.
AIG believes that the interest rate sensitivities of these insurance and other
liabilities serve as an offset to the net interest rate risk of the financial
assets presented in the table below.

                                  Balance Sheet Exposure                    

Economic Effect


                               December 31,       December 31,             December 31,     December 31,
(dollars in millions)                  2019               2018                     2019             2018
                                                                   100 bps parallel increase in all yield
Sensitivity factor                                                 curves
Interest rate sensitive
assets:
Fixed maturity securities     $     255,743      $     237,460           $     (16,644)       $ (13,831)
Mortgage and other loans
receivable(a)                        43,441             39,656                  (2,385)          (1,993)
Derivatives:
Interest rate contracts                 451                867                  (1,530)          (1,196)
Equity contracts                        630                383                    (360)               21
Other contracts                        (64)                 80                       28               26
Total interest rate
sensitive assets              $     300,201 (b)  $     278,446 (b)       $     (20,891)       $ (16,973)
Interest rate sensitive
liabilities:
Policyholder contract
deposits:
Investment-type contracts(a)  $   (126,137)      $   (120,602)           $        8,553       $    6,217
Variable annuity and other
embedded
derivatives                         (6,909)            (4,116)                    2,118            1,537
Long-term debt(a) (c)              (24,092)           (24,635)                    2,127            1,807
Total interest rate
sensitive liabilities         $   (157,138)      $   (149,353)           $       12,798       $    9,561
Sensitivity factor                                                    20% decline in stock prices and
                                                                      alternative investments
Derivatives:
Equity contracts(d)           $         630      $         383           $          426       $      862
Equity and alternative
investments:
Real estate investments               8,491              8,935                  (1,698)          (1,787)
Private equity                        5,531              4,787                  (1,106)            (957)
Hedge funds                           3,314              4,179                    (663)            (836)
Common equity                           827                792                    (165)            (158)
PICC Investment                           -                448                        -             (90)
Other investments                       913                903                    (183)            (181)
Total derivatives, equity
and alternative
investments                   $      19,706      $      20,427           $      (3,389)       $  (3,147)

Policyholder contract
deposits:
Variable annuity and other
embedded derivatives(d)       $     (6,909)      $     (4,116)           $        (215)       $    (655)
Total liability               $     (6,909)      $     (4,116)           $        (215)       $    (655)
                                                                      10% depreciation of all foreign
Sensitivity factor                                                    currency
                                                                     

exchange rates against the U.S.


                                                                      dollar
Foreign currency-denominated
net
asset position:
Great Britain pound           $       1,812      $       1,861           $        (181)       $    (186)
Euro                                    253              1,330                     (25)            (133)
Hong Kong dollar                         35                585                      (4)             (58)
All other foreign currencies          1,829              1,587                    (183)            (159)
Total foreign
currency-denominated net
asset position(e)             $       3,929      $       5,363           $        (393)       $    (536)


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                                             ITEM 7 | Enterprise Risk Management



(a)The economic effect is the difference between the estimated fair value and
the effect of a 100 bps parallel increase in all yield curves on the estimated
fair value. The estimated fair values for Mortgage and other loans receivable,
Policyholder contract deposits (Investment-type contracts) and Long-term debt
were $43,783 million, $133,246 million and $26,427 million at December 31, 2019,
respectively. The estimated fair values for Mortgage and other loans receivable,
Policyholder contract deposits (Investment-type contracts) and Long-term debt
were $40,152 million, $121,374 million and $23,929 million at December 31, 2018,
respectively.

(b)At December 31, 2019, the analysis covered $300.2 billion of $306.3 billion
interest-rate sensitive assets. Excluded were $3.5 billion of loans. In
addition, $2.6 billion of assets across various asset categories were excluded
due to modeling limitations. At December 31, 2018, the analysis covered $278.4
billion of $285.8 billion interest-rate sensitive assets. Excluded were $3.5
billion of loans. In addition, $3.9 billion of assets across various asset
categories were excluded due to modeling limitations.

(c)At December 31, 2019, the analysis excluded $643 million of AIGLH borrowings,
$353 million of Validus borrowings, $47 million of borrowings from Glatfelter
and $344 million of AIG Japan Holdings loans. At December 31, 2018, the analysis
excluded $643 million of AIGLH borrowings, $359 million of Validus borrowings,
$168 million of borrowings from FHLB and $331 million of AIG Japan Holdings
loans.

(d)The balance sheet exposures for equity contracts and variable annuity and
other embedded derivatives are also reflected under "Interest rate sensitive
liabilities" above, and are not additive.

(e)The majority of the foreign currency exposure is reported on a one quarter lag.

The sensitivity analysis is an estimate and should not be viewed as predictive of our future financial performance. We cannot ensure that actual financial impacts in any particular period will not exceed the amounts indicated above.



Interest rate sensitivity is defined as change in value with respect to a 100
basis point parallel shift up in the interest rate environment, calculated as:
scenario value minus base value, where base value is the value under the yield
curves as of the period end and scenario value is the value reflecting a 100
basis point parallel increase in all yield curves.

We evaluate our interest rate risk without considering effects of correlation of
changes in levels of interest rate with other key market risks or other
assumptions used for calculating the values of our financial assets and
liabilities. This scenario does not measure changes in values resulting from
non-parallel shifts in the yield curves, which could produce different results.

We evaluate our equity price risk without considering effects of correlation of
changes in equity prices with other key market risks or other assumptions used
for calculating the values of our financial assets and liabilities. The stress
scenario does not reflect the impact of basis risk, such as projections about
the future performance of the underlying contract holder funds and actual fund
returns, which we use as a basis for developing our hedging strategy.

Foreign currency-denominated net asset position reflects our aggregated non-U.S.
dollar assets less our aggregated non-U.S dollar liabilities on a GAAP basis,
with certain adjustments. We use a bottom-up approach in managing our foreign
currency exchange rate exposures with the objective of protecting statutory
surplus at the regulated insurance entity level. At the AIG consolidated level,
we monitor our foreign currency exposures against single currency and aggregate
currency portfolio limits.

Our three largest foreign currency-denominated net asset positions at December 31, 2019 are Great Britain pound ($1.8 billion), South Korean won ($331 million), and Australian dollar ($276 million).



Our foreign currency-denominated net asset position at December 31, 2019,
decreased by $1.4 billion compared to December 31, 2018. The decrease was
primarily due to a $1.1 billion decrease in our Euro position. The reduction in
our Euro position is principally due to currency conversions associated with
internal reinsurance agreements and the rebalancing of net assets across
European operations due to Brexit. Our Hong Kong dollar position also decreased
$550 million, primarily due to the sale of our PICC investment. Offsetting these
decreases was a $299 million increase in our Canadian dollar position, primarily
due to hedging actions designed to protect statutory surplus at the regulated
insurance entity level.

For illustrative purposes, we modeled our sensitivities based on a 100 basis
point parallel increase in yield curves, a 20 percent decline in equity prices
and prices of alternative assets, and a 10 percent depreciation of all foreign
currency exchange rates against the U.S. dollar. The estimated results presented
in the table above should not be taken as a prediction, but only as a
demonstration of the potential effects of such events.

The sensitivity factors utilized for 2019 and presented above were selected based on historical data from 1999 to 2019, as follows (see the table below):

?a 100 basis point parallel shift in the yield curve is consistent with a one standard deviation movement of the benchmark ten-year treasury yield;

?a 20 percent drop for equity and alternative investments is broadly consistent with a one standard deviation movement in the S&P 500; and



?a 10 percent depreciation of foreign currency exchange rates is consistent with
a one standard deviation movement in the U.S. dollar (USD)/Japanese yen (JPY)
exchange rate.

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                                                          2019           2019 as a    Original 2018
                                                   Scenario as    2019    Multiple  Scenario (based
                                                    a Multiple                          on Standard
                            Standard     Suggested          of Change/ of Standard    Deviation for
                                                      Standard                            1998-2018
                    Period Deviation 2019 Scenario   Deviation  Return   Deviation          Period)
10-Year Treasury 1999-2019      0.01          0.01        1.18  (0.01)        0.95             0.01
S&P 500          1999-2019      0.18          0.20        1.14    0.29        1.64             0.20
USD/JPY          1999-2019      0.11          0.10        0.94    0.01        0.09             0.10


Risk Monitoring and Limits

The risk monitoring responsibilities, owned by the business units, include
ensuring compliance with market risk limits and escalation and remediation of
limit breaches. Such activities must be reported to the ERM Market Risk team by
the relevant business unit. This monitoring approach is aligned with our overall
risk limits framework.

To control our exposure to market risk, we rely on a three-tiered hierarchy of
limits that the CMRO closely monitors and reports to our CRO, senior management
and risk committees.

For further information on our three-tiered hierarchy of limits see Risk Appetite, Limits, Identification, and Measurement - Risk Limits.

Liquidity Risk Management

Overview

Liquidity risk is defined as the risk that our financial condition will be adversely affected by the inability or perceived inability to meet our short-term cash, collateral or other financial obligations. Failure to appropriately manage liquidity risk can result in insolvency, reduced operating flexibility, increased costs, reputational harm and regulatory action.



AIG and its legal entities seek to maintain sufficient liquidity both during the
normal course of business and under defined liquidity stress scenarios to ensure
that sufficient cash will be available to meet the obligations as they come due.

AIG Parent liquidity risk tolerance levels are designed to allow us to meet our
financial obligations for a minimum of six months under a liquidity stress
scenario. We maintain liquidity limits and minimum coverage ratios designed to
ensure that funding needs are met under varying stress conditions. If we project
that we could breach these tolerances, we assess and determine appropriate
liquidity management actions. However, the market conditions in effect at that
time may not permit us to achieve an increase in liquidity sources or a
reduction in liquidity requirements.

Governance



Liquidity risk is overseen at the corporate level within ERM. The CRO has
responsibility for the oversight of the Liquidity Risk Management Framework and
delegates the day-to-day implementation of this framework to the AIG Treasurer.
Our corporate treasury function manages liquidity risk, subject to ERM oversight
and various control processes.

The Liquidity Risk Management Framework is guided by the liquidity risk tolerance as set forth in the Board-approved risk appetite statement. The principal objective of this framework is to establish minimum liquidity requirements that protect our long-term viability and ability to fund our ongoing business, and to meet short-term financial obligations in a timely manner in both normal and stressed conditions.

Our Liquidity Risk Management Framework includes a number of liquidity and funding policies and monitoring tools to address AIG-specific, broader industry and market-related liquidity events.



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                                             ITEM 7 | Enterprise Risk Management



Risk Identification

The following sources of liquidity and funding risks could impact our ability to meet short-term financial obligations as they come due.



Market/Monetization Risk Assets may not be readily transformed into cash due to
                         unfavorable market conditions. Market liquidity risk may limit
                         our ability to sell assets at reasonable values to meet liquidity
                         needs.
Cash Flow Mismatch Risk  Discrete and cumulative cash flow mismatches or gaps over
                         short-term horizons under both expected and adverse business
                         conditions may create future liquidity shortfalls.
Event Funding Risk       Additional funding may be required as the result of a trigger
                         event. Event funding risk comes in many forms and may result from
                         a downgrade in credit ratings, a market event, or some other
                         event that creates a funding obligation or limits existing
                         funding options.
Financing Risk           We may be unable to raise additional cash on a secured or
                         unsecured basis due to unfavorable market conditions,
                         AIG-specific issues, or any other issue that impedes access to
                         additional funding.


Risk Measurement

Comprehensive cash flow projections under normal conditions are the primary
component for identifying and measuring liquidity risk. We produce comprehensive
liquidity projections over varying time horizons that incorporate all relevant
liquidity sources and uses and include known and likely cash inflows and
outflows. In addition, we perform stress testing by identifying liquidity stress
scenarios and assessing the effects of these scenarios on our cash flow and
liquidity.

We use a number of approaches to measure our liquidity risk exposure, including:

Minimum        Minimum Liquidity Limits specify the amount of assets required to
Liquidity      be maintained in order to meet obligations as they arise over a
Limits         specified time horizon under stressed liquidity conditions.
Coverage       Coverage Ratios measure the adequacy of available liquidity
Ratios         sources, including the ability to monetize assets to meet the
               forecasted cash flows over a specified time horizon. The
               portfolio of assets is selected based on our ability to convert
               those assets into cash under the assumed stressed conditions and
               within the specified time horizon.

Cash Flow Cash Flow Forecasts measure the liquidity needed for a specific Forecasts legal entity over a specified time horizon. Stress Testing Asset liquidity and Coverage Ratios are re-measured under defined


               liquidity stress scenarios that will impact net cash flows,
               liquid assets and/or other funding sources.


Relevant liquidity reporting is produced and reported regularly to AIG Parent and business unit risk committees. The frequency, content, and nature of reporting will vary for each business unit and legal entity, based on its complexity, risk profile, activities and size.

Operational Risk Management

Overview



Operational risk is defined as the risk of loss, or other adverse consequences,
resulting from inadequate or failed internal processes, people, systems, or from
external events. Operational risk includes legal, regulatory, technology,
compliance, third-party and business continuity risks, but excludes business and
strategy risks.

Operational risk is inherent in each of our business units and functions and can
have many impacts, including but not limited to: unexpected economic losses or
gains, reputational harm due to negative publicity, regulatory action from
supervisory agencies and operational and business disruptions, and/or damage to
customer relationships.



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Governance

AIG and its consolidated subsidiaries establish and maintain operational risk
and controls governance forums that include representatives from the relevant
business units and functions to appropriately manage significant operational
risk exposures.

Operational risk is overseen at the corporate level within ERM through the Head
of Governance and Operational Controls. The Head of Governance and Operational
Controls is responsible for the development and maintenance of the operational
risk framework that includes policies, standards and deployment of systems.

Risk Identification, Measurement and Monitoring



The Operational Risk Management (ORM) function within ERM oversees adherence to
the operational risk policy and risk and control framework, which includes risk
identification, assessment, measurement, management and monitoring of
operational risk exposures. ORM supports the Head of Governance and Operational
Controls and has responsibility to provide an aggregate view of our operational
risk profile. In line with the Three Lines of Defense Model, the ORM program
includes, but is not limited to, several key components outlined below:

?Risk Event Capture - enables every employee to identify, document, and escalate
operational risk events, with a view to enhancing processes, promoting lessons
learned and embedding a culture of risk management.

?Risk Assessments - allows for the assessment, measurement and management of the
key operational risks within our business units and helps inform on the efficacy
of our control environment.

?Key Risk Indicators - enhances the ongoing monitoring and mitigation of operational risks and facilitate risk reporting.



?Issues Management - enables a consistent tracking of issues across the firm,
including policy and process exceptions, control deficiencies and findings from
risk and control assessment activities.

?Scenario Analyses - executed by first- and second-line professionals to identify potential risks that could result in financial losses to the firm and support the prioritization of operational risk treatment.



ORM, working together with other control and assurance functions (e.g.,
Compliance, Financial Controls Unit / Sarbanes Oxley, Global Business
Continuity, and Internal Audit) through the risk and control framework, provides
an independent view of operational risks for each business, and works with the
business unit and corporate function CRO and Owner of the Control Agenda, whose
responsibilities include coordinating identification, assessment, control and
mitigation of risks to the operating environment and promoting awareness, to
facilitate implementation of the above programs. This includes coverage of
operational risks related to core insurance activities, corporate functions,
investing, model risk, technology, third-party providers, as well as compliance
and regulatory matters. Based on the results of the risk identification and
assessment efforts above, business leaders are accountable for tracking and
remediating identified issues in line with our risk-monitoring procedures.
Governance committees support these efforts and promote transparency enabling
improved management decision making.

The risk and control framework facilitates the identification and mitigation of
operational risk issues and is designed to:
?ensure first line accountability and ownership of risks and controls;
?promote role clarity among the business and risk and control functions;
?enhance transparency, risk management governance and culture;
?foster greater consistency in identifying, measuring and ranking material
risks;
?proactively address potential risk issues and assign clear ownership and
accountability for risk treatment; and
?manage the development of technology solutions that support the objectives
above.


Cybersecurity Risk

Cybersecurity risk is an important, constant, and evolving focus for AIG and the
insurance and financial services industries in general. The goal of unauthorized
parties, using a variety of attack methods, is to gain access to AIG's data and
systems to obtain confidential information, destroy data, disrupt or degrade
service, sabotage systems or cause other damage. One such example, is the
increased sophistication and activities of unauthorized parties using phishing
in an attempt to access our systems, usually in an effort to obtain sensitive
information, which is an ever-present and increasing attack vector against AIG.
Cybersecurity risks may also derive from human error, fraud or malice on the
part of AIG employees or third parties who have authorized access to AIG's
systems or information.

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                                             ITEM 7 | Enterprise Risk Management



ERM works closely with and supports the risk management practices of Information
Technology and the Information Security Office and the business units and
functions that form the first line of defense against the cybersecurity risks
that we face, including the risks that emerge as a result of the execution of
our business strategies and our corresponding exposure to new products, clients,
industry segments and regions, through initiatives such as investments in
technological infrastructure, education and training for employees and vendors,
and monitoring of industry developments. As part of our overarching
cybersecurity strategy, ERM monitors and assesses the programs designed to
remediate our exposures and enhance our systems and applications security.

AIG's Board of Directors and its Technology Committee are regularly briefed by
management on AIG's cybersecurity matters, including threats, policies,
practices and ongoing efforts to improve security. As part of our disclosure
controls and procedures, the Cyber Incident Management team, a cross functional
group, is responsible for ensuring that the members of management responsible
for disclosure controls are informed in a timely manner of known cybersecurity
risks and incidents that may materially impact our operations so that timely
notifications and public disclosures can be made as appropriate. There is no
guarantee that the measures AIG takes and the resources AIG devotes to protect
against cybersecurity risk will provide absolute security or recoverability of
AIG's systems given the complexity and frequency of the risk which AIG may not
always be able to anticipate or adequately address. For additional information
regarding the data protection and cybersecurity regulations to which we are
subject, see Item 1. Business - Regulation - U.S. Regulation - Privacy, Data
Protection and Cybersecurity and - International Regulation - Privacy, Data
Protection and Cybersecurity. For additional discussion of cybersecurity risks,
see Part I, Item 1A. Risk Factors - Business and Operations.

Insurance Risks



Overview

Insurance risk is defined as the risk of actual claims experience and/or policyholder behavior being materially different than initially expected at the inception of an insurance contract. Uncertainties related to insurance risk include the amount and timing of cash flows from premiums, commissions, expenses, claims and claim settlement expenses paid or received under a contract.

Except as described above, we manage our business risk oversight activities through our insurance operations. A primary goal in managing our insurance operations is to achieve an acceptable risk-adjusted return on equity. To achieve this goal, we must be disciplined in risk selection, premium adequacy, and appropriate terms and conditions to cover the risk accepted.



We operate our insurance businesses on a global basis, and we are exposed to a
wide variety of risks with different time horizons. We manage these risks
throughout the organization, both centrally and locally, through a number of
processes and procedures:

?pre-launch approval of product design, development and distribution;

?underwriting approval processes and authorities;

?exposure limits with ongoing monitoring;

?pricing and risk selection models;

?price approval processes;

?modeling and reporting of aggregations and limit concentrations at multiple levels (policy, line of business, product group, country, individual/group, correlation and catastrophic risk events);

?risk transfer tools such as reinsurance, both internal and third-party;

?review and challenge of reserves to ensure comprehensive analysis with established escalation procedures to provide appropriate transparency in reserving decisions and judgments made in the establishment of reserves;

?business line actuarial briefings and actuarial financial judgment regular reviews with ERM and business management;

?management of relationship between assets and liabilities, including hedging;

?model risk management and validation processes;

?experience monitoring and assumption updates; and

?pricing model monitoring.



We closely manage insurance risk by monitoring and controlling the nature and
geographic location of the risks in each line of business underwritten,
concentrations in industries, the terms and conditions of the underwriting and
the premiums we charge for taking on the risk. We analyze concentrations of risk
using various modeling techniques, including both probability distributions
(stochastic) and/or single-point estimates (deterministic) approaches.

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Governance

Insurance risks are monitored at the business unit level and overseen by the
business unit risk officer. As part of our established governance practices, key
decisions and considerations related to insurance risks can be raised and
deferred for discussion and consideration to business unit risk committees that
are chaired by the business unit's chief risk officer. In addition, in some
business units, pricing committees review insurance risk considerations
associated with pricing of new insurance products. The insurance risk oversight
framework includes the following key components:

?written policies that define the rules for our insurance risk-taking activities;

?a limit framework focused on key insurance risks that aligns with our Board-approved risk appetite statement; and

?clearly defined authorities for all individuals and committee roles and responsibilities related to insurance risk management.

Risk Identification

?General Insurance companies - risks covered include property, casualty, fidelity/surety, accident and health, aviation, and management liability. We manage risks in the General Insurance business through aggregations and limitations of concentrations at multiple levels: policy, line of business, geography, industry and legal entity.



?Life and Retirement companies - risks include mortality and morbidity in the
individual life, individual health-care and group life insurance products,
longevity risk in the individual retirement, group retirement and institutional
markets products, and policyholder behavior across all product lines. We manage
risks through product design, sound medical and non-medical underwriting.

We purchase reinsurance for our insurance and reinsurance operations.
Reinsurance facilitates insurance risk management (retention, volatility,
concentrations) and capital planning. We may purchase reinsurance on a pooled
basis. Pooling of our reinsurance risks enables us to purchase reinsurance more
efficiently at a consolidated level, manage global counterparty risk and
relationships and manage global catastrophe risks.

Risk Measurement, Monitoring and Limits





We use a number of approaches to measure our insurance risk exposure, including:
Sensitivity analysis. Deterministic analyses are used to measure statistical
variances from best estimate assumptions on important risk factors, as well as
different distributions risk categories.
Stochastic methods. Stochastic methods are used to measure and monitor risks
including natural catastrophe, reserve and premium risk. We develop
probabilistic estimates of risk based on our exposures, historical observed
volatility or industry-recognized models in the case of catastrophe risk.
Scenario analysis. Scenario or deterministic analysis is used to measure and
monitor risks such as terrorism and pandemic or to estimate losses due to
man-made catastrophic scenarios.
Experience studies. Ongoing assessment of mortality, longevity, morbidity and
policyholder behavior experience relative to that assumed in pricing and
valuation and that experienced in the general market.


Additionally, there are risk specific assessment tools in place to better manage the variety of insurance risks to which we are exposed.

We monitor concentrations of exposure through insurance limits aggregated along dimensions such as geography, industry, or counterparty.



The risk monitoring responsibilities of the business units include ensuring
compliance with insurance risk limits and escalation and remediation of limit
breaches. Such activities are reported to management by the relevant business
unit for informative decision-making on a regular basis. This monitoring
approach is aligned with our overall risk limits framework.

Risk limits have a consistent framework used across AIG, its business units, and
legal entities. This includes escalation thresholds in cases where measurement
is particularly challenging.

For further information on our three-tiered hierarchy of limits see Risk Appetite, Limits, Identification, and Measurement - Risk Limits.



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                                             ITEM 7 | Enterprise Risk Management


General Insurance Companies' Key Risks



We manage our risks through risk review and selection processes, exposure
limitations, exclusions, deductibles, self-insured retentions, coverage limits,
attachment points, and reinsurance. This management is supported by sound
underwriting practices, pricing procedures and the use of actuarial analysis to
help determine overall adequacy of provisions for insurance. Underwriting
practices and pricing procedures incorporate historical experience, changes in
underlying exposure, current regulation and judicial decisions as well as
proposed or anticipated regulatory changes or societal trends.

For General Insurance companies, risks primarily include the following:



?Loss Reserves - The potential inadequacy of the liabilities we establish for
unpaid losses and loss adjustment expenses is a key risk faced by the General
Insurance companies. There is significant uncertainty in factors that may drive
the ultimate development of losses compared to our estimates of losses and loss
adjustment expenses. We manage this uncertainty through internal controls and
oversight of the loss reserve setting process, as well as reviews by external
experts. For further information see Critical Accounting Estimates - Insurance
Liabilities - Loss Reserves.

?Underwriting - The potential inadequacy of premiums charged for future risk
periods on risks underwritten in our portfolios can impact the General Insurance
companies' ability to achieve an underwriting profit. We develop pricing based
on our estimates of losses and expenses, but factors such as market pressures
and the inherent uncertainty and complexity in estimating losses may result in
premiums that are inadequate to generate underwriting profit. This may be driven
by adverse economic conditions, unanticipated emergence of risks or increase in
frequency of claims, or unexpected or increased costs or expenses.

?Catastrophe Exposure - Our business is exposed to various catastrophic events
in which multiple losses can occur and affect multiple lines of business in any
calendar year. Natural disasters, such as hurricanes, earthquakes and other
catastrophes, have the potential to adversely affect our operating results.
Other risks, such as man-made catastrophes or pandemic disease, could also
adversely affect our business and operating results to the extent they are
covered by our insurance products. Concentration of exposure in certain
industries or geographies may cause us to suffer disproportionate losses.

?Single Risk Loss Exposure - Our business is exposed to loss events that have
the potential to generate losses from a single insured client. Events such as
fires or explosions can result in loss activity for our clients. The net risk to
us is managed to acceptable limits established by the Chief Underwriting Officer
through a combination of internal underwriting standards and external
reinsurance. Furthermore, single risk loss exposure is managed and monitored on
both a segregated and aggregated basis.

?Reinsurance - Since we use reinsurance to limit our losses, we are exposed to
risks associated with reinsurance including the unrecoverability of expected
payments from reinsurers due to either an inability or unwillingness to pay,
contracts that do not respond properly to the event or actual reinsurance
coverage that is different than anticipated. The inability or unwillingness to
pay is considered credit risk and is monitored through our credit risk
management framework.

Natural Catastrophe Risk



We manage catastrophe exposure with multiple approaches such as setting risk
limits based on aggregate Probable Maximum Loss (PML) modeling, monitoring
overall exposures and risk accumulations, modifying our gross underwriting
standards, and purchasing catastrophe reinsurance through both the traditional
reinsurance and capital markets in addition to other reinsurance protections.

We use third-party catastrophe risk models and other tools to evaluate and
simulate frequency and severity of catastrophic events and associated losses to
our portfolios of exposures. We apply proprietary multi-model approaches, making
adjustments to modeled losses to account for loss adjustment expenses, model
biases, data quality and non-modeled risks.

We perform post-catastrophe event studies to identify model inefficiencies,
underwriting gaps, and improvement opportunities. Lessons learned from
post-catastrophe event studies are incorporated into the modeling and
underwriting processes of risk pricing and selection. The majority of policies
exposed to catastrophic risks are one-year contracts that allow us to adjust our
underwriting guidelines, pricing and exposure accumulation in a relatively short
period.

We recognize that climate change has implications for insurance industry
exposure to natural catastrophe risk. With multiple levels of risk management
processes in place, we actively analyze the latest climate science and policies
to anticipate potential changes to our risk profile, pricing models and
strategic planning. For example, we continually consider changes in climate and
weather patterns as an integral part of the underwriting process. In addition,
we provide insurance products and services to help our clients be proactive
against the threat of climate change. Our internal product development,
underwriting, and modeling, will continue to adapt to and evolve with the
developing risk exposures attributed to climate change.

Our natural catastrophe exposure to primary modeled perils is principally driven
by the U.S. and secondarily Japan, though our overall exposure is diversified
across multiple countries and perils. For example, we have exposures to
additional perils such as European windstorms and wildfire exposures across
multiple countries. Within the U.S., we have significant hurricane exposure in
Florida, the

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Gulf of Mexico, the Northeast U.S. and mid-Atlantic regions. Within the U.S., we
have significant earthquake exposure in California and the Pacific Northwest
regions. Earthquakes impacting the Pacific Northwest region may result in a
higher share of industry losses than other regions primarily due to our relative
share of exposure in these regions.

The table below details our modeled estimates of PML, net of reinsurance, on an
annual aggregate basis. The 1-in-100 and 1-in-250 PMLs are the annual aggregate
probable maximum losses with probability of 1 percent and 0.4 percent in a year,
respectively. Estimates as of December 31, 2019 reflect our in-force portfolio
for exposures as of October 1, 2019 and all inuring reinsurance covers as of
December 31, 2019, except for the catastrophe reinsurance programs, which are as
of January 1, 2020.

The following table presents an overview of annual aggregate modeled losses for
world-wide all perils and exposures arising from our largest primarily modeled
perils:

At December 31, 2019                      Net of             Net of   Percent of Total
                                                       Reinsurance,
(in millions)                        Reinsurance       After Tax(f) Shareholder Equity
Exposures:
World-wide all peril (1-in-250)(a) $       5,119 $            4,044                6.2 %
U.S. Hurricane (1-in-100)(b)               1,737              1,372         

2.1


U.S. Earthquake (1-in-250)(c)              1,411              1,115         

1.7


Japanese Typhoon (1-in-100)(d)               564                446         

0.7


Japanese Earthquake (1-in-250)(e)            632                499         

0.8

(a)The world-wide all peril loss estimate includes wildfire exposure.

(b)The U.S. hurricane loss estimate includes losses to Commercial and Personal Property from hurricane hazards of wind and storm surge.

(c)The U.S. earthquake loss estimates represent exposure to Commercial and Personal Property, Workers' Compensation (U.S.) and A&H business lines.

(d)Japan Typhoon loss estimate represents exposure to Commercial and Personal Property.

(e)Japan Earthquake loss estimate represents exposure to Commercial and Personal Property and A&H business lines.

(f)Taxed at the statutory tax rate of 21 percent for both the U.S. and Japanese modeled losses. The majority of Japan exposures are ceded to our U.S. Pool.





AIG, along with other property casualty insurance and reinsurance companies,
uses industry-recognized catastrophe models and applies proprietary modeling
processes and assumptions to arrive at loss estimates. The use of different
methodologies and assumptions could materially change the projected losses.
Since there is no industry standard for assumptions and preparation of insured
data for use in these models, our modeled losses may not be comparable to
estimates made by other companies.

Also, the modeled results are based on the assumption that all reinsurers
fulfill their obligations to us under the terms of the reinsurance arrangements.
However, reinsurance recoverables may not be fully collectible. Therefore, these
estimates are inherently uncertain and may not accurately reflect our net
exposure, inclusive of credit risk, to these events.

Our 2020 property catastrophe reinsurance program is a worldwide program
providing both aggregate and per occurrence protection, with differing per
occurrence and aggregate attachment points for North America, Japan, and Rest of
World (with some additional regional/country variations). The program includes
$2.5 billion of aggregate limit that is shared across the regional towers.

Our coverage for North America includes:



?$1.525 billion of per occurrence protection covering our U.S and Caribbean high
net worth personal lines business, with varying attachment points in specific
geographies ranging from $50 million to $150 million

?Per occurrence protection of up to $1 billion excess of $500 million, primarily
covering commercial exposures but also personal lines exposures not covered by
the above high net worth personal lines protection

?Aggregate protection utilizing the $2.5 billion of shared limit attaching
excess $750 million with per occurrence deductibles of $25 million, $50 million
or $75 million, depending on region/event, primarily covering commercial
exposures but also covering our U.S. and Caribbean high net worth personal lines
exposure to earthquakes

Our coverage for exposure outside North America includes:

?Japan per occurrence coverage of $550 million excess of $200 million and includes both personal and commercial exposure

?Rest of World per occurrence coverage of $300 million excess of $100 million, including both personal and commercial exposure



?Rest of World and Japan $2.5 billion of aggregate shared limit attaching excess
of $160 million and $250 million, respectively, with per occurrence deductibles
of $20 million

Although the shared limit coverage for North America, Japan and Rest of World
has varying retentions per region, the maximum aggregate retention globally is
$1.0 billion for 2020.

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We have also purchased property per risk covers that provide protection against
large losses globally, which include those emanating from non-critical
catastrophe events (all events except for named windstorm and earthquake)
globally as well as critical catastrophe events (named windstorm and earthquake)
outside North America.

For Validus Reinsurance Ltd., our catastrophe protection comes from a variety of
reinsurance protections but is largely providing $400 million of limit excess
$300 million of retention from world-wide exposure via an aggregate excess of
loss cover with an additional $450 million of limit excess $700 million via the
Tailwind Re Cat Bond for U.S., Puerto Rico and Canada named storm losses.

Actual results in any period are likely to vary, perhaps materially, from the
modeled scenarios. The occurrence of one or more severe events could have a
material adverse effect on our financial condition, results of operations and
liquidity.

For additional information see also Item 1A. Risk Factors - Reserves and Exposures.

Terrorism Risk



We actively monitor terrorism risk and manage exposures to losses from terrorist
attacks. We have set risk limits based on modeled losses from certain terrorism
attack scenarios. Terrorism risks are modeled using a third-party vendor model
for various terrorism attack modes and scenarios. Adjustments are made to
account for vendor model gaps and the nature of the General Insurance companies'
exposures. Examples of modeled scenarios are conventional bombs of different
sizes, anthrax attacks and nuclear attacks.

Our largest terrorism concentrations are in New York City, and estimated losses
are largely driven by the Property and Workers' Compensation lines of business.
At our largest exposure location, modeled losses for a five-ton bomb attack net
of the Terrorism Risk Insurance Program Reauthorization Act (TRIPRA) and
reinsurance recoveries are estimated to be $2.4 billion based on the exposures
as of October 1, 2019.

Our exposure to terrorism risk in the U.S. is mitigated by TRIPRA in addition to
limited private reinsurance protections. TRIPRA covers terrorist attacks within
the United States or U.S. missions and against certain U.S. carriers or vessels
and excludes certain lines of business as specified by applicable law. In 2020,
TRIPRA covers 80 percent of insured losses above a deductible. The current
estimate of our deductible is approximately $2.0 billion for 2019.

We offer terrorism coverage in many other countries through various insurance
products and participate in country terrorism pools when applicable.
International terrorism exposure is estimated using scenario-based modeling and
exposure concentration is monitored routinely. Targeted reinsurance purchases
are made for some lines of business to cover potential losses due to terrorist
attacks. We also rely on the government-sponsored and government-arranged
terrorism reinsurance programs, including pools, in force in applicable non-U.S.
jurisdictions.

Life and Retirement Companies' Key Risks

We manage risk through product design, experience monitoring, pricing and underwriting discipline, risk limits, reinsurance and active monitoring and management of the relationships between assets and liabilities, including hedging.

For Life and Retirement companies, risks include the following:

?Longevity risk - represents the risk of an increase in value of an annuity policy or a payout benefit as a result of actual mortality experience being lower than the expected mortality experience. This risk could arise from medical advancement and longer-term societal health changes. This risk exists in a number of our product lines but is most significant for our annuity products.



?Morbidity risk - represents the risk arising from actual morbidity (e.g.
illness, disability or disease) incidence rate being higher than expected or the
length of the claims extending longer than expected resulting in a higher
overall benefit payout. This risk could arise from longer-term medical advances
in detection and treatment for various diseases and medical conditions. This
risk exists in a number of our product lines such as accident and health and
long -term care businesses which for the most part are in run-off, and ceded to
Fortitude Re and U.S. group benefits which AIG has almost fully exited.

?Mortality risk - represents the risk of loss arising from actual mortality
experience being higher than expected mortality experience. This risk could
arise from pandemics or other events, including longer-term societal changes
that cause higher-than-expected mortality. This risk exists in a number of our
product lines, but is most significant for our life insurance products.

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?Policyholder behavior risk (including full and partial surrender/lapse risk) -
represents the risk that actual policyholder behavior differs from expected
behavior in a manner that has an adverse effect on our operating results. There
are many related assumptions made when products are sold, including how long the
contracts will persist and other assumptions which impact the expected
utilization of contract benefits, options and guarantees. Actual experience can
vary significantly from these assumptions. This risk is impacted by a number of
factors including changes in market conditions, especially changes in the levels
of interest rate and equity markets, tax law, regulations, competitive landscape
and policyholder preferences. This risk exists in many of our product lines, but
most notably within the annuity portfolio of business.

The emergence of significant adverse experience compared to the initial assumptions at policy issuance or revised expectations would require an adjustment to DAC and benefit reserves, which could have a material adverse effect on our consolidated results of operations for a particular period.



For additional discussion of the impact of actual and expected experience on DAC
and benefit reserves see Critical Accounting Estimates - Future Policy Benefits
for Life and Accident and Health Insurance Contracts and Critical Accounting
Estimates - Guaranteed Benefit Features of Variable Annuity Products. For
additional discussion of business risks see Item 1A. Risk Factors - Business and
Operations.

Variable Annuity, Index Annuity and Universal Life Risk Management and Hedging Programs



Our Individual and Group Retirement businesses offer variable annuity products
with guaranteed living benefit (GLB) riders that guarantee a certain level of
lifetime benefits. GLBs are accounted for as embedded derivatives measured at
fair value, with changes in the fair value recorded in Other realized capital
gains (losses). GLB features subject the Life and Retirement companies to market
risk, including exposure to changes in levels of interest rates, equity prices,
credit spreads and market volatility.

Variable annuity product design is the first step in managing our exposure to
these market risks. Risk mitigation features of our variable annuity product
design include GLB rider fees indexed to an equity market volatility index,
which can provide additional fee assessments in periods of increased market
volatility, required minimum allocations to fixed accounts to reduce overall
equity exposure, and for some of the variable annuity products, the utilization
of volatility control funds, which have an ability to reduce equity exposures in
the funds in response to changes in market volatility, even under sudden or
extreme market movements.

After reflecting our product risk-mitigating features, we hedge our remaining
economic exposure to market risk within GLB features through our variable
annuity hedging program, which is designed to offset certain changes in the
economic value of these GLB embedded derivatives, within established thresholds.
The hedging program is designed to provide additional protection against large
and combined movements in levels of interest rates, equity prices, credit
spreads and market volatility under multiple scenarios.

Our hedging program utilizes an economic hedge target, which represents our
estimate of the underlying economic risks in our GLB riders, based on the
present value of the future expected benefit payments for the GLB, less the
present value of future GLB rider fees, over numerous stochastic scenarios. This
stochastic projection method uses best estimate assumptions for policyholder
behavior (including mortality, lapses, withdrawals and benefit utilization) in
conjunction with market scenarios calibrated to observable equity and interest
rate option prices. Policyholder behaviors are regularly evaluated to compare
current assumptions to actual experience and, if appropriate, changes are made
to the policyholder behavior assumptions. The risk of changes in policyholder
behavior is not explicitly hedged, and such differences between expected and
actual policyholder behaviors will result in hedge ineffectiveness.

Due to differences between the calculation of the value of the economic hedge
target and the U.S. GAAP valuation of the embedded derivative, which include
differences in the treatment of rider fees and exclusion of certain risk margins
and other differences in discount rates, we expect relative movements in the
value of the economic hedge target and the U.S. GAAP embedded derivative
valuation will vary over time with changes in levels of equity markets, interest
rates, credit spreads and volatility.

For information on the impact on our consolidated pre-tax income from the change
in fair value of the embedded derivatives and the hedging portfolio, as well as
additional discussion of differences between the economic hedge target and the
valuation of the embedded derivatives see Insurance Reserves - Life and Annuity
Reserves and DAC - Variable Annuity Guaranteed Benefits and Hedging Results.

In designing the hedging portfolio for our variable annuity hedging program, we
make assumptions and projections about the future performance of the underlying
contract mutual funds. To project future account value changes, we use these
assumptions about how each of the underlying mutual funds will perform. We map
the mutual funds to a set of publicly traded indices that we believe best
represent the liability to be hedged. Basis risk exists due to the variance
between fund returns projected under these assumptions and actual fund returns,
which may result in variances between changes in the value of the hedging
portfolio and changes in the economic value of the hedge target. Net hedge
results and the associated cost of hedging are also impacted by differences
between realized volatility and implied volatility.

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Our hedging programs associated with index annuity and index universal life
products, are designed to manage market risk associated with the index crediting
strategies offered on these product platforms. These hedging programs are
designed to offset economic risk arising in conjunction with index returns,
associated with the crediting strategies that will be occurring during the
current crediting rate reset period. These programs utilize derivative
instruments, including but not limited to equity index options and futures
contracts. Similarly, as with the variable annuities, there are differences
between the calculation of the value of the economic hedge target and the U.S.
GAAP valuation of the index annuity and index life embedded derivatives, which
can lead to variances in their relative movements.

To manage the capital market exposures embedded within the economic hedge
target, we identify and hedge market sensitivities to changes in equity markets,
interest rates, volatility and for variable annuities, credit spreads. Each
hedge program purchases derivative instruments or securities having
sensitivities that offset corresponding sensitivities in the associated economic
hedge targets, within internally defined threshold limits. Since the relative
movements of the hedging portfolio and the economic hedge target vary over time
or with market changes, the net exposure can be outside the threshold limits,
and adjustments to the hedging portfolio are made periodically to return the net
exposure to within the threshold limits.

Our hedging programs utilize various derivative instruments, including but not
limited to equity options, futures contracts, interest rate swaps and swaptions,
as well as other hedging instruments. In addition, within the variable annuities
hedging program, we purchase certain fixed income securities. The majority of
these securities are classified as available for sale, with a relatively small
portion for which we elect the fair value option. To minimize counterparty
credit risk the majority of the derivative instruments utilized within the
hedging programs are cleared through global exchanges. Over the counter
derivatives utilized within the hedging programs are highly collateralized.

The hedging programs are monitored on a daily basis to ensure that the economic
hedge targets and the associated derivative portfolios are within the threshold
limits, pursuant to the approved hedging strategies. Daily risk monitoring
verifies that the net risk exposures are within the approved net risk exposure
threshold limits. In addition, monthly stress tests are performed to determine
the program's effectiveness relative to the applicable limits, under an array of
combined severe market stresses in equity prices, interest rates, volatility and
credit spreads. Finally, hedging strategies are reviewed regularly to gauge
their effectiveness in managing our market exposures in the context of our
overall risk appetite.

Reinsurance Activities



Reinsurance is used primarily to manage overall capital adequacy and mitigate
the insurance loss (Life and Non-Life) exposure related to certain events, such
as natural and man-made catastrophes, death events, or single policy level
events. Our subsidiaries operate worldwide primarily by underwriting and
accepting risks for their direct account on a gross basis and reinsuring a
portion of the exposure on either an individual risk or an aggregate basis to
the extent those risks exceed the desired retention level. In addition, as a
condition of certain direct underwriting transactions, we may be required by
clients, agents or regulation to cede all or a portion of risks to specified
reinsurance entities, such as captives, other insurers, local reinsurers and
compulsory pools.

Reinsurance markets include:



?Traditional local and global reinsurance markets including those in the United
States, Bermuda, London and Europe, accessed directly and through reinsurance
intermediaries;

?Capital markets through insurance-linked securities and collateralized reinsurance transactions, such as catastrophe bonds, sidecars and similar vehicles; and

?Other insurers that engage in both direct and assumed reinsurance.

The form of reinsurance we may choose from time to time will generally depend on whether we are seeking:

?proportional reinsurance, whereby we cede a specified percentage of premiums and losses to reinsurers;

?non-proportional or excess of loss reinsurance, whereby we cede all or a specified portion of losses in excess of a specified amount on a per risk, per occurrence (including catastrophe reinsurance) or aggregate basis; or

?facultative contracts that reinsure individual policies.

We continually evaluate the relative attractiveness of different forms of reinsurance contracts and different markets that may be used to achieve our risk and profitability objectives.

Reinsurance contracts do not relieve our subsidiaries from their direct obligations to insureds. However, an effective reinsurance program substantially mitigates our exposure to potentially significant losses.



In certain markets, we are required to participate on a proportional basis in
reinsurance pools based on our relative share of direct writings in those
markets. Such mandatory reinsurance generally covers higher-risk consumer
exposures such as assigned-risk automobile and earthquake, as well as certain
commercial exposures such as workers' compensation.

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Reinsurance Recoverable

AIG's reinsurance recoverable assets are comprised of:

?Paid losses recoverable - balances due from reinsurers for losses and loss adjustment expenses paid by our subsidiaries and billed, but not yet collected.



?Ceded loss reserves - ultimate ceded reserves for losses and loss adjustment
expenses, including reserves for claims reported but not yet paid and estimates
for IBNR.

?Ceded reserves for unearned premiums.

?Life and Annuity reinsurance recoverables (ceded policy and claim reserves and policyholder contract deposits).



At December 31, 2019, total reinsurance recoverable assets were $38.0 billion.
These assets include general reinsurance paid losses recoverable of $1.8
billion, ceded loss reserves of $31.4 billion including reserves for IBNR
claims, and ceded reserves for unearned premiums of $3.2 billion, as well as
life reinsurance recoverable of $1.5 billion. The methods used to estimate IBNR
and to establish the resulting ultimate losses involve projecting the frequency
and severity of losses over multiple years. These methods are continually
reviewed and updated by management. Any adjustments are reflected in income. We
believe that the amount recorded for ceded loss reserves at December 31, 2019
reflects a reasonable estimate of the ultimate losses recoverable. Actual losses
may, however, differ from the reserves currently ceded.

The Reinsurance Credit Department (RCD) conducts periodic detailed assessments
of the financial strength and condition of current and potential reinsurers,
both foreign and domestic. The RCD monitors both the financial condition of
reinsurers as well as the total reinsurance recoverable ceded to reinsurers, and
sets limits with regard to the amount and type of exposure we are willing to
take with reinsurers. As part of these assessments, we attempt to identify
whether a reinsurer is appropriately licensed, assess its financial capacity and
liquidity, and evaluate the local economic and financial environment in which a
foreign reinsurer operates. The RCD reviews the nature of the risks ceded and
the need for measures, including collateral to mitigate credit risk. For
example, in our treaty reinsurance contracts, we frequently include provisions
that require a reinsurer to post collateral or use other measures to reduce
exposure when a referenced event occurs. Furthermore, we limit our unsecured
exposure to reinsurers through the use of credit triggers such as insurer
financial strength rating downgrades, declines in regulatory capital, or
relevant risk-based capital (RBC) ratios fall below certain levels. We also set
maximum limits for reinsurance recoverable exposure, which in some cases is the
recoverable amount plus an estimate of the maximum potential exposure from
unexpected events for a reinsurer. In addition, credit executives within ERM
review reinsurer exposures and credit limits and approve reinsurer credit limits
above specified levels. Finally, even where we conclude that uncollateralized
credit risk is acceptable, we require collateral from active reinsurance
counterparties where it is necessary for our subsidiaries to recognize the
reinsurance recoverable assets for statutory accounting purposes. At December
31, 2019, we held $23.1 billion of collateral, in the form of funds withheld,
securities in reinsurance trust accounts and/or irrevocable letters of credit,
in support of reinsurance recoverable assets from unaffiliated reinsurers.

The following table presents information for each reinsurer representing in excess of five percent of our total reinsurance recoverable assets:



At December 31, 2019                          A.M.         Gross      Percent of                   Uncollateralized
                                     S&P      Best   Reinsurance     Reinsurance      Collateral        Reinsurance
(in millions)                  Rating(a) Rating(a)        Assets       Assets(b)         Held(c)             Assets
Reinsurer:
Berkshire Hathaway Group of
Companies                            AA+       A++  $     14,561 (d)        38.3 %  $     14,403   $            158
Swiss Reinsurance Group of
Companies                            AA-        A+  $      4,437            11.7 %  $      1,797   $          2,640

(a)The financial strength ratings reflect the ratings of the various reinsurance subsidiaries of the companies listed as of January 28, 2020.

(b)Total reinsurance assets include both Property Casualty and Life and Retirement reinsurance recoverable.

(c)Excludes collateral held in excess of recoverable balances.

(d)Includes $13.9 billion recoverable under the 2011 retroactive asbestos reinsurance transaction and the 2017 adverse development reinsurance agreement.



At December 31, 2019, we had no significant reinsurance recoverable due from any
individual reinsurer that was financially troubled. Reduced profitability
associated with lower rates could potentially result in reduced capacity or
rating downgrades for some reinsurers. The RCD, in conjunction with the credit
executives within ERM, reviews these developments, monitors compliance with
credit triggers that may require the reinsurer to post collateral, and seeks to
use other appropriate means to mitigate any material risks arising from these
developments.

For further discussion of reinsurance recoverable see Critical Accounting Estimates - Reinsurance Assets.



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                                             ITEM 7 | Enterprise Risk Management



Other BUSINESS RiskS

Derivative Transactions

We utilize derivatives principally to enable us to hedge exposure associated
with changes in levels of interest rates, currencies, credit, commodities,
equity prices and other risks. Credit risk associated with derivative
counterparties exists for a derivative contract when that contract has a
positive fair value to us. The maximum potential exposure will increase or
decrease during the life of the derivative commitments as a function of maturity
and market conditions. All derivative transactions must be transacted within
counterparty limits that have been approved by ERM.

We evaluate counterparty credit quality via an internal analysis that is
consistent with the AIG Credit Policy. We utilize various credit enhancements,
including letters of credit, guarantees, collateral, credit triggers, credit
derivatives, margin agreements and subordination to reduce the credit risk
related to outstanding financial derivative transactions. We require credit
enhancements in connection with specific transactions based on, among other
things, the creditworthiness of the counterparties, and transaction size and
maturity. Furthermore, we enter into certain agreements that have the benefit of
set-off and close-out netting provisions, such as ISDA Master Agreements. These
provisions provide that, in the case of an early termination of a transaction,
we can set off receivables from a counterparty against payables to the same
counterparty arising out of all covered transactions. As a result, where a
legally enforceable netting agreement exists, the fair value of the transaction
with the counterparty represents the net sum of estimated fair values.

The fair value of our interest rate, currency, credit, commodity and equity swaps, options, swaptions, and forward commitments, futures, and forward contracts reported as a component of Other assets, was approximately $0.8 billion at December 31, 2019 and $0.9 billion at December 31, 2018. Where applicable, these amounts have been determined in accordance with the respective master netting agreements.

The following table presents the fair value of our derivatives portfolios in asset positions by internal counterparty credit rating:



At December 31,
(in millions)             2019   2018
Rating:
AAA                     $   45 $   37
AA                          19      4
A                          145     81
BBB                        553    619
Below investment grade*     31    174
Total                   $  793 $  915


*Below investment grade includes not rated.

For additional discussion related to derivative transactions see Note 12 to the Consolidated Financial Statements.

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                                                                        Glossary



Glossary

Accident year The annual calendar accounting period in which loss events occurred, regardless of when the losses are actually reported, booked or paid.

Accident year combined ratio, as adjusted The combined ratio excluding catastrophe losses and related reinstatement premiums, prior year development, net of premium adjustments, and the impact of reserve discounting.

Accident year loss ratio, as adjusted The loss ratio excluding catastrophe losses and related reinstatement premiums, prior year development, net of premium adjustments, and the impact of reserve discounting.



Acquisition ratio Acquisition costs divided by net premiums earned. Acquisition
costs are those costs incurred to acquire new and renewal insurance contracts
and also include the amortization of VOBA and DAC. Acquisition costs vary with
sales and include, but are not limited to, commissions, premium taxes, direct
marketing costs and certain costs of personnel engaged in sales support
activities such as underwriting.

Additional premium represents a premium on an insurance policy over and above the initial premium imposed at the beginning of the policy. An additional premium may be assessed if the insured's risk is found to have increased significantly.

Adjusted revenues exclude Net realized capital gains (losses), income from non-operating litigation settlements (included in Other income for GAAP purposes) and changes in fair value of securities used to hedge guaranteed living benefits (included in Net investment income for GAAP purposes). Adjusted revenues is a GAAP measure for our operating segments.

Assets under administration include assets under management and Retail Mutual Funds and Group Retirement mutual fund assets that we sell or administer.



Assets under management include assets in the general and separate accounts of
our subsidiaries that support liabilities and surplus related to our life and
annuity insurance products and the notional value of stable value wrap
contracts.

Base Spread Net investment income excluding income from alternative investments
and other enhancements, less interest credited excluding amortization of sales
inducement assets.

Base Yield Net investment income excluding income from alternative investments
and other enhancements, as a percentage of average base invested asset
portfolio, which excludes alternative investments, other bond securities and
certain other investments for which the fair value option has been elected. Base
yield includes returns from base portfolio including accretion and income (loss)
from certain other invested assets.

Book value per common share, excluding accumulated other comprehensive income
(AOCI) and Book value per common share, excluding AOCI and deferred tax assets
(DTA) (Adjusted book value per common share) are non-GAAP measures and are used
to show the amount of our net worth on a per-common share basis. Book value per
common share, excluding AOCI, is derived by dividing total AIG common
shareholders' equity, excluding AOCI, by total common shares outstanding.
Adjusted book value per common share is derived by dividing total AIG common
shareholders' equity, excluding AOCI and DTA (Adjusted Common Shareholders'
Equity), by total common shares outstanding.

Casualty insurance Insurance that is primarily associated with the losses caused
by injuries to third persons, i.e., not the insured, and the legal liability
imposed on the insured as a result.

Combined ratio Sum of the loss ratio and the acquisition and general operating expense ratios.

CSA Credit Support Annex A legal document generally associated with an ISDA Master Agreement that provides for collateral postings which could vary depending on ratings and threshold levels.



CVA Credit Valuation Adjustment The CVA adjusts the valuation of derivatives to
account for nonperformance risk of our counterparty with respect to all net
derivative assets positions. Also, the CVA reflects the fair value movement in
AIGFP's asset portfolio that is attributable to credit movements only, without
the impact of other market factors such as interest rates and foreign exchange
rates. Finally, the CVA also accounts for our own credit risk in the fair value
measurement of all derivative net liability positions and liabilities where AIG
has elected the fair value option, when appropriate.

DAC Deferred Policy Acquisition Costs Deferred costs that are incremental and
directly related to the successful acquisition of new business or renewal of
existing business.

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                                                                        Glossary



DAC Related to Unrealized Appreciation (Depreciation) of Investments An
adjustment to DAC and Reserves for investment-oriented products, equal to the
change in DAC and Unearned Revenue amortization that would have been recorded if
fixed maturity securities available for sale and also, prior to 2018, equity
securities at fair value had been sold at their stated aggregate fair value and
the proceeds reinvested at current yields. An adjustment to benefit reserves for
investment-oriented products is also recognized to reflect the application of
the benefit ratio to the accumulated assessments that would have been recorded
if fixed maturity securities available for sale and also, prior to 2018, equity
securities at fair value had been sold at their stated aggregate fair value and
the proceeds reinvested at current yields (collectively referred to as "shadow
Investment-Oriented Adjustments").

For long-duration traditional products, significant unrealized appreciation of
investments in a sustained low interest rate environment may cause additional
future policy benefit liabilities to be recorded (shadow loss reserves).

Deferred Gain on Retroactive Reinsurance Retroactive reinsurance is a
reinsurance contract in which an assuming entity agrees to reimburse a ceding
entity for liabilities incurred as a result of past insurable events. If the
amount of premium paid by the ceding reinsurer is less than the related ceded
loss reserves, the resulting gain is deferred and amortized over the settlement
period of the reserves. Any related development on the ceded loss reserves
recoverable under the contract would increase the deferred gain if unfavorable,
or decrease the deferred gain if favorable.

Expense ratio Sum of acquisition expenses and general operating expenses, divided by net premiums earned.



General operating expense ratio General operating expenses divided by net
premiums earned. General operating expenses are those costs that are generally
attributed to the support infrastructure of the organization and include but are
not limited to personnel costs, projects and bad debt expenses. General
operating expenses exclude losses and loss adjustment expenses incurred,
acquisition expenses, and investment expenses.

GIC/GIA Guaranteed Investment Contract/Guaranteed Investment Agreement A contract whereby the seller provides a guaranteed repayment of principal and a fixed or floating interest rate for a predetermined period of time.

IBNR Incurred But Not Reported Estimates of claims that have been incurred but not reported to us.



ISDA Master Agreement An agreement between two counterparties, which may have
multiple derivative transactions with each other governed by such agreement,
that generally provides for the net settlement of all or a specified group of
these derivative transactions, as well as pledged collateral, through a single
payment, in a single currency, in the event of a default on, or affecting any,
one derivative transaction or a termination event affecting all, or a specified
group of, derivative transactions.

LAE Loss Adjustment Expenses The expenses directly attributed to settling and paying claims of insureds and include, but are not limited to, legal fees, adjuster's fees and the portion of general expenses allocated to claim settlement costs.

Loan-to-Value Ratio Principal amount of loan amount divided by appraised value of collateral securing the loan.

Loss Ratio Losses and loss adjustment expenses incurred divided by net premiums earned.



Loss reserve development The increase or decrease in incurred losses and loss
adjustment expenses related to prior years as a result of the re-estimation of
loss reserves at successive valuation dates for a given group of claims.

Loss reserves Liability for unpaid losses and loss adjustment expenses. The
estimated ultimate cost of settling claims relating to insured events that have
occurred on or before the balance sheet date, whether or not reported to the
insurer at that date.

Master netting agreement An agreement between two counterparties who have multiple derivative contracts with each other that provides for the net settlement of all contracts covered by such agreement, as well as pledged collateral, through a single payment, in a single currency, in the event of default on or upon termination of any one such contract.



Natural catastrophe losses are generally weather or seismic events having a net
impact on AIG in excess of $10 million each and man-made catastrophe losses,
such as terrorism and civil disorders that exceed the $10 million threshold.

Net premiums written represent the sales of an insurer, adjusted for reinsurance
premiums assumed and ceded, during a given period. Net premiums earned are the
revenue of an insurer for covering risk during a given period. Net premiums
written are a measure of performance for a sales period, while Net premiums
earned are a measure of performance for a coverage period.

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                                                                        Glossary


Noncontrolling interests The portion of equity ownership in a consolidated subsidiary not attributable to the controlling parent company.



Policy fees An amount added to a policy premium, or deducted from a policy cash
value or contract holder account, to reflect the cost of issuing a policy,
establishing the required records, sending premium notices and other related
expenses.

Pool A reinsurance arrangement whereby all of the underwriting results of the
pool members are combined and then shared by each member in accordance with its
pool participation percentage.

Premiums and deposits - Life and Retirement includes direct and assumed amounts
received and earned on traditional life insurance policies, group benefit
policies and life-contingent payout annuities, as well as deposits received on
universal life, investment-type annuity contracts, FHLB funding agreements and
mutual funds.

Prior year development See Loss reserve development.

RBC Risk-Based Capital A formula designed to measure the adequacy of an insurer's statutory surplus compared to the risks inherent in its business.



Reinstatement premiums Additional premiums payable to reinsurers or receivable
from insurers to restore coverage limits that have been reduced or exhausted as
a result of reinsured losses under certain excess of loss reinsurance treaties.

Reinsurance The practice whereby one insurer, the reinsurer, in consideration of
a premium paid to that insurer, agrees to indemnify another insurer, the ceding
company, for part or all of the liability of the ceding company under one or
more policies or contracts of insurance which it has issued.

Retroactive Reinsurance See Deferred Gain on Retroactive Reinsurance.



Return on common equity - Adjusted after-tax income excluding AOCI and DTA
(Adjusted return on common equity) is a non-GAAP measure and is used to show the
rate of return on common shareholders' equity. Adjusted return on common equity
is derived by dividing actual or annualized adjusted after-tax income
attributable to AIG common shareholders by average Adjusted Common Shareholders'
Equity.

Return premium represents amounts given back to the insured in the case of a cancellation, an adjustment to the rate or an overpayment of an advance premium.

Severe losses are defined as non-catastrophic individual first-party losses, surety and trade credit losses greater than $10 million, net of related reinsurance and salvage and subrogation.



SIA Sales Inducement Asset Represents enhanced crediting rates or bonus payments
to contract holders on certain annuity and investment contract products that
meet the criteria to be deferred and amortized over the life of the contract.

Solvency II Legislation in the European Union which reforms the insurance industry's solvency framework, including minimum capital and solvency requirements, governance requirements, risk management and public reporting standards. The Solvency II Directive (2009/138/EEC) was adopted on November 25, 2009 and became effective on January 1, 2016.

Subrogation The amount of recovery for claims we have paid our policyholders, generally from a negligent third party or such party's insurer.



Surrender charge A charge levied against an investor for the early withdrawal of
funds from a life insurance or annuity contract, or for the cancellation of the
agreement.

Surrender rate represents annualized surrenders and withdrawals as a percentage of average reserves and Group Retirement mutual fund assets under administration.



Unearned premium reserve Liabilities established by insurers and reinsurers to
reflect unearned premiums, which are usually refundable to policyholders if an
insurance or reinsurance contract is canceled prior to expiration of the
contract term.

VOBA Value of Business Acquired Present value of projected future gross profits from in-force policies of acquired businesses.



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                                                                        Acronyms



Acronyms

A&H Accident and Health Insurance GMWB Guaranteed Minimum Withdrawal


                                         Benefits
ABS Asset-Backed Securities              ISDA International Swaps and
                                         Derivatives Association, Inc.
AUM Assets Under Management              Moody's Moody's Investors' Service Inc.

CDO Collateralized Debt Obligations NAIC National Association of Insurance


                                         Commissioners
CDS Credit Default Swap                  NM Not Meaningful
CMA Capital Maintenance Agreement        OTC Over-the-Counter
CMBS Commercial Mortgage-Backed          OTTI Other-Than-Temporary Impairment
Securities
EGPs Estimated gross profits             RMBS Residential Mortgage-Backed
                                         Securities

FASB Financial Accounting Standards S&P Standard & Poor's Financial Board

                                    Services LLC
FRBNY Federal Reserve Bank of New York   SEC Securities and Exchange Commission
GAAP Accounting principles generally     URR Unearned revenue reserve
accepted in the United States of America
GMDB Guaranteed Minimum Death Benefits   VIE Variable Interest Entity





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            ITEM 7A | Quantitative and Qualitative Disclosures about Market Risk


ITEM 7A | Quantitative and Qualitative Disclosures about Market Risk

The information required by this item is set forth in the Enterprise Risk Management section of Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations and is incorporated herein by reference.



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Part II

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