The discussion and analysis that follows relates to our financial condition and
results of operations for the three-month and six-month periods ended June 30,
2020. Readers should review this information in conjunction with the June 30,
2020 unaudited consolidated financial statements and notes included in Item 1 of
Part I of this quarterly report on Form 10­Q and the audited consolidated
financial statements and notes, and Management's Discussion and Analysis of
Financial Condition and Results of Operations, contained in our annual report on
Form 10-K for the year ending December 31, 2019.

Information Regarding Non-GAAP Measures and Other



In the discussion and analysis of our results of operations that follows, in
addition to reporting financial results in accordance with GAAP, we provide
information regarding EBITDAC, EBITDAC margin, adjusted EBITDAC, adjusted
EBITDAC margin, diluted net earnings per share, as adjusted (adjusted EPS),
adjusted revenues, adjusted compensation and operating expenses, adjusted
compensation expense ratio, adjusted operating expense ratio and organic
revenue. These measures are not in accordance with, or an alternative to, the
GAAP information provided in this quarterly report on Form 10­Q. We believe that
these presentations provide useful information to management, analysts and
investors regarding financial and business trends relating to our results of
operations and financial condition because they provide investors with measures
that our chief operating decision maker uses when reviewing the company's
performance, and for the other reasons described below. Our industry peers may
provide similar supplemental non-GAAP information with respect to one or more of
these measures, although they may not use the same or comparable terminology and
may not make identical adjustments. The non-GAAP information we provide should
be used in addition to, but not as a substitute for, the GAAP information
provided. We make determinations regarding certain elements of executive officer
incentive compensation, performance share awards and annual cash incentive
awards, partly on the basis of measures related to adjusted EBITDAC.

Adjusted Non-GAAP presentation - We believe that the adjusted non-GAAP
presentation of the current and prior period information presented on the
following pages provides stockholders and other interested persons with useful
information regarding certain financial metrics that may assist such persons in
analyzing our operating results as they develop a future earnings outlook for
us. The after-tax amounts related to the adjustments were computed using the
normalized effective tax rate for each respective period.

• Adjusted measures - We define these measures as revenues (for the

brokerage segment), revenues before reimbursements (for the risk

management segment), net earnings, compensation expense and operating


        expense, respectively, each adjusted to exclude the following, as
        applicable:


         •  Net gains on divestitures, which are primarily net proceeds received
            related to sales of books of business and other divestiture
            transactions, such as the disposal of a business unit through sale or
            closure.


         •  Costs related to divestitures, which include legal and other costs
            related to certain operations that are being exited by us.


• Acquisition integration costs, which include costs related to certain


            of our large acquisitions, outside the scope of our usual

tuck-in


            strategy, not expected to occur on an ongoing basis in the 

future once


            we fully assimilate the applicable acquisition. These costs are
            typically associated with redundant workforce, extra lease space,
            duplicate services and external costs incurred to assimilate the
            acquisition with our IT related systems.


         •  Workforce related charges, which primarily include severance costs
            (either accrued or paid) related to employee terminations and other
            costs associated with redundant workforce.


         •  Lease termination related charges, which primarily include costs
            related to terminations of real estate leases and abandonment of
            leased space.

• Acquisition related adjustments, which include change in estimated


            acquisition earnout payables adjustments, impairment charges 

and


            acquisition related compensation charges. Prior to first

quarter 2019,


            this adjustment also reflected impacts of acquisition valuation
            true-ups.

• The impact of foreign currency translation, as applicable. The amounts


            excluded with respect to foreign currency translation are

calculated


            by applying current year foreign exchange rates to the same 

period in


            the prior year.


         •  Effective income tax rate impact, which represents the impact related
            to prior quarters in 2019 for the decrease in the effective income tax
            rate used to compute the provision for income taxes in fourth quarter
            2019.

• Adjusted ratios - Adjusted compensation expense and adjusted operating


        expense, respectively, each divided by adjusted revenues.


                                     - 36 -

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Non-GAAP Earnings Measures



We believe that the presentation of EBITDAC, EBITDAC margin, adjusted EBITDAC,
adjusted EBITDAC margin and adjusted EPS for the brokerage and risk management
segment, each as defined below, provides a meaningful representation of our
operating performance. Adjusted EPS is a performance measure and should not be
used as a measure of our liquidity.  We also consider EBITDAC and EBITDAC margin
as ways to measure financial performance on an ongoing basis.  In addition,
adjusted EBITDAC, adjusted EBITDAC margin and adjusted EPS for the brokerage and
risk management segments are presented to improve the comparability of our
results between periods by eliminating the impact of the items that have a high
degree of variability.

• EBITDAC and EBITDAC Margin - EBITDAC is net earnings before interest,

income taxes, depreciation, amortization and the change in estimated

acquisition earnout payables and EBITDAC margin is EBITDAC divided by

total revenues (for the brokerage segment) and revenues before

reimbursements (for the risk management segment). These measures for the

brokerage and risk management segments provide a meaningful representation

of our operating performance for the overall business and provide a

meaningful way to measure its financial performance on an ongoing basis.

• Adjusted EBITDAC and Adjusted EBITDAC Margin - Adjusted EBITDAC is EBITDAC

adjusted to exclude net gains on divestitures, acquisition integration

costs, workforce related charges, lease termination related charges,

acquisition related adjustments, and the period-over-period impact of

foreign currency translation, as applicable, and Adjusted EBITDAC margin

is Adjusted EBITDAC divided by total adjusted revenues (defined above).

These measures for the brokerage and risk management segments provide a

meaningful representation of our operating performance and, are also

presented to improve the comparability of our results between periods by


        eliminating the impact of the items that have a high degree of
        variability.

• Adjusted EPS and Adjusted Net Earnings - Adjusted net earnings have been

adjusted to exclude the after-tax impact of net gains on divestitures,

acquisition integration costs, workforce related charges, lease

termination related charges and acquisition related adjustments and the

period-over-period impact of foreign currency translation and effective

income tax rate impact, as applicable. Adjusted EPS is Adjusted Net

Earnings divided by diluted weighted average shares outstanding. This

measure provides a meaningful representation of our operating performance

(and as such should not be used as a measure of our liquidity), and for

the overall business is also presented to improve the comparability of our

results between periods by eliminating the impact of the items that have a

high degree of variability.




Organic Revenues (a non-GAAP measure) - For the brokerage segment, organic
change in base commission and fee revenues, supplemental revenues and contingent
revenues excludes the first twelve months of such revenues generated from
acquisitions and such revenues related to divested operations in each year
presented. These revenues are excluded from organic revenues in order to help
interested persons analyze the revenue growth associated with the operations
that were a part of our business in both the current and prior period.  In
addition, organic change in base commission and fee revenues, supplemental
revenues and contingent revenues exclude the period­over­period impact of
foreign currency translation. For the risk management segment, organic change in
fee revenues excludes the first twelve months of fee revenues generated from
acquisitions and the fee revenues related to operations disposed of in each year
presented. In addition, change in organic growth excludes the period-over-period
impact of foreign currency translation to improve the comparability of our
results between periods by eliminating the impact of the items that have a high
degree of variability or are due to the limited-time nature of these revenue
sources.

These revenue items are excluded from organic revenues in order to determine a
comparable, but non-GAAP, measurement of revenue growth that is associated with
the revenue sources that are expected to continue in the current year and
beyond. We have historically viewed organic revenue growth as an important
indicator when assessing and evaluating the performance of our brokerage and
risk management segments. We also believe that using this non­GAAP measure
allows readers of our financial statements to measure, analyze and compare the
growth from our brokerage and risk management segments in a meaningful and
consistent manner.

Reconciliation of Non-GAAP Information Presented to GAAP Measures - This
quarterly report on Form 10­Q includes tabular reconciliations to the most
comparable GAAP measures for adjusted revenues, adjusted compensation expense
and adjusted operating expense, EBITDAC, EBITDAC margin, adjusted EBITDAC,
adjusted EBITDAC margin, adjusted EBITDAC (before acquisitions), diluted net
earnings per share (as adjusted) and organic revenue measures.

                                     - 37 -

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Other Information - Allocations of investment income and certain expenses are
based on reasonable assumptions and estimates primarily using revenue, headcount
and other information. We allocate the provision for income taxes to the
brokerage and risk management segments using local statutory rates. As a result,
the provision for income taxes for the corporate segment reflects the entire
benefit to us of the IRC Section 45 credits produced, because that is the
segment which generated the credits. The law that provides for IRC Section 45
credits expired in December 2019 for our fourteen 2009 Era Plants and will
expire in December 2021 for our twenty-one 2011 Era Plants. We anticipate
reporting an effective tax rate of approximately 23.0% to 25.0% in the brokerage
segment and 24.0% to 26.0% in the risk management segment for the foreseeable
future. Reported operating results by segment would change if different
allocation methods were applied. When the law governing IRC Section 45 credits
expires, reported GAAP revenues and net earnings will decrease, yet our net cash
flow will increase as a result of not having to pay expenses to operate the
clean coal facilities and also from an increase in the use of credits against
our U.S. federal income tax obligations.

In the discussion that follows regarding our results of operations, we also provide the following ratios with respect to our operating results: pretax profit margin, compensation expense ratio and operating expense ratio. Pretax profit margin represents pretax earnings divided by total revenues. The compensation expense ratio is compensation expense divided by total revenues. The operating expense ratio is operating expense divided by total revenues.

Overview and Second Quarter 2020 Highlights



We are engaged in providing insurance brokerage and consulting services, and
third-party property/casualty claims settlement and administration services to
entities in the U.S. and abroad. In the six-month period ended June 30, 2020, we
generated approximately 69% of our revenues for the combined brokerage and risk
management segments domestically and 31% internationally, primarily in
Australia, Bermuda, Canada, the Caribbean, New Zealand and the U.K. We have
three reportable segments: brokerage, risk management and corporate, which
contributed approximately 76%, 14% and 10%, respectively, to revenues during the
six­month period ended June 30, 2020. Our major sources of operating revenues
are commissions, fees and supplemental and contingent revenues from brokerage
operations and fees from risk management operations. Investment income is
generated from invested cash and fiduciary funds, clean energy and other
investments, and interest income from premium financing.

We typically cite the Council of Insurance Agents and Brokers (which we refer to
as CIAB) insurance pricing quarterly survey at this time as an indicator of the
current insurance rate environment. The first quarter 2020 survey indicated that
commercial property/casualty rates increased by 9.3% on average. The second
quarter 2020 survey had not been published as of the filing date of this
report. The CIAB represents the leading domestic and international insurance
brokers, who write approximately 85% of the commercial property/casualty
premiums in the U.S.

We believe increases in property/casualty rates will continue for the remainder
of 2020; however, loss trends could deteriorate over the next year, leading to a
more difficult rate and conditions environment in certain lines.  The economies
of the U.S. and other countries around the world have rapidly contracted as a
result of COVID-19.  The decreased level of economic activity is leading to, and
is likely to continue to lead to, a decline in exposure units and rising
unemployment.  However, we expect that our history of strong new business
generation, solid retentions and enhanced value-added services for our carrier
partners should help offset, to a degree, softer economic conditions around the
world.  Overall, we believe that in a positive rate environment with declining
exposure units, our professionals can demonstrate their expertise and
high-quality, value-added capabilities by strengthening our clients' insurance
portfolios and delivering insurance and risk management solutions within our
clients' budget.  Based on our experience, there is adequate capacity in the
insurance market, most insurance carriers appear to be making rational pricing
decisions and clients can broadly still obtain coverage. Please also refer to
the section entitled "COVID-19 Impact" below see pages 43 and 44.































                                     - 38 -

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Summary of Financial Results - Three-Month Periods Ended June 30, 2020 and 2019

See the reconciliations of non-GAAP measures on page 40.





(Dollars in millions, except per
share data)                           2nd Quarter 2020            2nd Quarter 2019                    Change
                                   Reported      Adjusted      Reported      Adjusted        Reported         Adjusted
                                     GAAP        Non-GAAP        GAAP        Non-GAAP          GAAP           Non-GAAP
Brokerage Segment
Revenues                           $ 1,201.1     $ 1,200.1     $ 1,131.2     $ 1,113.8                6 %              8 %
Organic revenues                                 $ 1,112.3                   $ 1,089.1                               2.1 %
Net earnings                       $   190.2                   $   138.0                             38 %
Net earnings margin                     15.8 %                      12.2 %                   + 364 bpts
Adjusted EBITDAC                                 $   391.3                   $   292.4                                34 %
Adjusted EBITDAC margin                               32.6 %                      26.3 %                      + 636 bpts

Diluted net earnings per share $ 0.97 $ 1.09 $ 0.70

  $    0.75               39 %             45 %
Risk Management Segment
Revenues before reimbursements     $   190.8     $   190.8     $   209.1     $   207.3               (9 )%            (8 )%
Organic revenues                                 $   187.0                   $   206.8                              (9.6 )%
Net earnings                       $     9.9                   $    15.5                            (36 )%

Net earnings margin (before
reimbursements)                          5.2 %                       7.4 %                   - 222 bpts
Adjusted EBITDAC                                 $    33.5                   $    36.2                                (7 )%
Adjusted EBITDAC margin (before
reimbursements)                                       17.6 %                      17.5 %                       + 10 bpts

Diluted net earnings per share $ 0.05 $ 0.08 $ 0.08

  $    0.09              (38 )%           (11 )%
Corporate Segment
Diluted net loss per share         $   (0.23 )   $   (0.23 )   $   (0.20 )   $   (0.21 )
Total Company
Diluted net earnings per share     $    0.79     $    0.94     $    0.58     $    0.63               36 %             49 %
Total Brokerage and Risk
Management Segment
Diluted net earnings per share     $    1.02     $    1.17     $    0.78     $    0.84               31 %             39 %



Summary of Financial Results - Six-Month Periods Ended June 30, 2020 and 2019

See the reconciliations of non-GAAP measures on page 41.





(Dollars in millions, except
per share data)                     Six Months 2020             Six Months 2019                    Change
                                Reported      Adjusted      Reported      Adjusted        Reported         Adjusted
                                  GAAP        Non-GAAP        GAAP        Non-GAAP          GAAP           Non-GAAP
Brokerage Segment
Revenues                        $ 2,636.7     $ 2,635.5     $ 2,513.1     $ 2,424.5                5 %              9 %
Organic revenues                              $ 2,434.1                   $ 2,370.9                               2.7 %
Net earnings                    $   501.6                   $   447.5                             12 %
Net earnings margin                  19.0 %                      17.8 %                   + 121 bpts
Adjusted EBITDAC                              $   886.8                   $   760.8                                17 %
Adjusted EBITDAC margin                            33.7 %                      31.4 %                      + 227 bpts
Diluted net earnings per
share                           $    2.58     $    2.75     $    2.29     $    2.19               13 %             26 %
Risk Management Segment
Revenues before
reimbursements                  $   402.6     $   402.6     $   412.4     $   408.0               (2 )%            (1 )%
Organic revenues                              $   395.6                   $   407.1                              (2.8 )%
Net earnings                    $    29.0                   $    31.7                             (9 )%
Net earnings margin (before
reimbursements)                       7.2 %                       7.7 %                    - 49 bpts
Adjusted EBITDAC                              $    68.8                   $    70.5                                (2 )%
Adjusted EBITDAC margin
(before reimbursements)                            17.1 %                      17.3 %                       - 19 bpts
Diluted net earnings per
share                           $    0.15     $    0.17     $    0.17     $    0.18              (12 )%            (6 )%
Corporate Segment
Diluted net loss per share      $   (0.15 )   $   (0.15 )   $   (0.11 )   $   (0.12 )
Total Company
Diluted net earnings per
share                           $    2.58     $    2.77     $    2.35     $    2.25               10 %             23 %
Total Brokerage and Risk
Management Segment
Diluted net earnings per
share                           $    2.73     $    2.92     $    2.46     $    2.37               11 %             23 %


                                     - 39 -

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In our corporate segment, net after-tax earnings from our clean energy
investments were $5.0 million and $8.2 million, as adjusted, in the three­month
periods ended June 30, 2020 and 2019, respectively. In our corporate segment,
net after-tax earnings from our clean energy investments were $57.5 million and
$69.7 million, as adjusted, in the six­month periods ended June 30, 2020 and
2019, respectively. We anticipate our clean energy investments to generate
between $60.0 million and $70.0 million in adjusted net earnings in 2020. See
"COVID-19 Impact" on pages 43 and 44. We expect to use the additional cash flow
generated by these earnings to continue our mergers and acquisition strategy in
our core brokerage and risk management operations.

The following provides information that management believes is helpful when
comparing revenues before reimbursements, net earnings, EBITDAC and diluted net
earnings per share for the three-month and six-month periods ended June 30, 2020
with the same periods in 2019. In addition, these tables provide reconciliations
to the most comparable GAAP measures for adjusted revenues, adjusted EBITDAC and
adjusted diluted net earnings per share. Reconciliations of EBITDAC for the
brokerage and risk management segments are provided on pages 46 and 52,
respectively, of this filing.

For the Three-Month Periods Ended June 30 Reported GAAP to Adjusted Non-GAAP
Reconciliation:




                             Revenues Before                                                                  Diluted Net
                             Reimbursements             Net Earnings               EBITDAC                 Earnings Per Share
Segment                    2020          2019         2020        2019        2020        2019        2020        2019        Chg
                              (in millions)             (in millions)           (in millions)
Brokerage, as reported   $ 1,201.1     $ 1,131.2     $ 190.2     $ 138.0     $ 366.5     $ 280.9     $  0.97     $  0.70         39 %
Net gains on
divestitures                  (1.0 )        (1.9 )      (0.8 )      (1.4 )      (1.0 )      (1.9 )         -       (0.01 )
Acquisition
integration                                    -         5.1         2.5         6.7         3.4        0.02        0.01
Workforce and lease
termination                      -             -        11.5         7.2        15.0         9.5        0.06        0.04
Acquisition related
adjustments                      -             -         8.3         3.0         4.1         6.1        0.04        0.02
Levelized foreign
currency
  translation                    -         (15.5 )         -        (3.2 )         -        (5.6 )         -       (0.02 )
Effective income tax
rate impact                      -             -           -         0.6           -           -           -        0.01
Brokerage, as adjusted
*                          1,200.1       1,113.8       214.3       146.7    

391.3 292.4 1.09 0.75 45 % Risk Management, as reported

                     190.8         209.1         9.9        15.5    

28.5 33.8 0.05 0.08 (38 )% Workforce and lease termination

                      -             -         3.7         2.1         5.0         2.8        0.02        0.01
Acquisition related
adjustments                      -             -         1.1        (0.2 )         -           -        0.01           -
Levelized foreign
currency
  translation                    -          (1.8 )         -        (0.2 )         -        (0.4 )         -           -
Effective income tax
rate impact                      -             -           -         0.2           -           -           -           -
Risk Management, as
adjusted *                   190.8         207.3        14.7        17.4    

33.5 36.2 0.08 0.09 (11 )% Corporate, as reported 159.7 284.5 (38.3 ) (32.1 )

     (35.0 )     (45.9 )     (0.23 )     (0.20 )
Effective income tax
rate impact                      -             -           -        (1.0 )         -           -           -       (0.01 )
Corporate, as adjusted
*                            159.7         284.5       (38.3 )     (33.1 )     (35.0 )     (45.9 )     (0.23 )     (0.21 )
Total Company, as
reported                 $ 1,551.6     $ 1,624.8     $ 161.8     $ 121.4

$ 360.0 $ 268.8 $ 0.79 $ 0.58 36 % Total Company, as adjusted *

$ 1,550.6     $ 1,605.6     $ 190.7     $ 131.0     $ 389.8     $ 282.7     $  0.94     $  0.63         49 %
Total Brokerage & Risk
Management, as
reported                 $ 1,391.9     $ 1,340.3     $ 200.1     $ 153.5     $ 395.0     $ 314.7     $  1.02     $  0.78         31 %
Total Brokerage & Risk
Management, as
adjusted *               $ 1,390.9     $ 1,321.1     $ 229.0     $ 164.1     $ 424.8     $ 328.6     $  1.17     $  0.84         39 %



* For the three-month period ended June 30, 2020, the pretax impact of the

brokerage segment adjustments totals $31.5 million, with a corresponding

adjustment to the provision for income taxes of $7.4 million relating to

these items. For the three-month period ended June 30, 2020, the pretax

impact of the risk management segment adjustments totals $6.5 million, with a

corresponding adjustment to the provision for income taxes of $1.7 million

relating to these items. A detailed reconciliation of the 2020 provision for

income taxes is shown on page 42.

* For the three-month period ended June 30, 2019, the pretax impact of the

brokerage segment adjustments totals $10.8 million, with a corresponding

adjustment to the provision for income taxes of $2.1 million relating to

these items. The pretax impact of the risk management segment adjustments

totals $2.2 million, with a corresponding adjustment to the provision for

income taxes of $0.3 million relating to these items. A detailed

reconciliation of the 2019 provision for income taxes is shown on page 42.





                                     - 40 -

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For the Six-Month Periods Ended June 30 Reported GAAP to Adjusted Non-GAAP
Reconciliation:




                             Revenues Before                                                                   Diluted Net
                             Reimbursements             Net Earnings               EBITDAC                  Earnings Per Share
Segment                    2020          2019         2020        2019        2020         2019        2020        2019        Chg
                              (in millions)             (in millions)           (in millions)
Brokerage, as reported   $ 2,636.7     $ 2,513.1     $ 501.6     $ 447.5     $ 844.4     $  787.6        2.58     $  2.29         13 %
Net gains on
divestitures                  (1.2 )       (59.0 )      (1.0 )     (34.5 )      (1.2 )      (46.0 )         -       (0.18 )
Acquisition
integration                      -             -        10.2         2.8        13.4          3.8        0.05        0.01
Workforce and lease
termination                      -             -        16.5        11.9        21.5         15.8        0.09        0.06
Acquisition related
adjustments                      -             -         6.2         2.9         8.7          8.7        0.03        0.02
Levelized foreign
currency
  translation                    -         (29.6 )         -        (4.7 )         -         (9.1 )         -       (0.03 )
Effective income tax
rate impact                      -             -           -         2.9           -            -           -        0.02
Brokerage, as adjusted
*                          2,635.5       2,424.5       533.5       428.8       886.8        760.8        2.75        2.19         26 %
Risk Management, as
reported                     402.6         412.4        29.0        31.7        63.5         67.9        0.15        0.17        (12 )%
Workforce and lease
termination                      -             -         3.9         2.4         5.3          3.2        0.02        0.01
Acquisition related
adjustments                      -             -         0.9        (0.2 )         -            -           -           -
Levelized foreign
currency
  translation                    -          (4.4 )         -        (0.3 )         -         (0.6 )         -           -
Effective income tax
rate impact                      -             -           -         0.4           -            -           -           -
Risk Management, as
adjusted *                   402.6         408.0        33.8        34.0        68.8         70.5        0.17        0.18         (6 )%
Corporate, as reported       341.5         656.8       (13.4 )      (6.1 )     (58.0 )     (111.3 )     (0.15 )     (0.11 )
Effective income tax
rate impact                      -             -           -        (2.0 )         -            -           -       (0.01 )
Corporate, as adjusted
*                            341.5         656.8       (13.4 )      (8.1 )     (58.0 )     (111.3 )     (0.15 )     (0.12 )
Total Company, as
reported                 $ 3,380.8     $ 3,582.3     $ 517.2     $ 473.1     $ 849.9     $  744.2     $  2.58     $  2.35         10 %
Total Company, as
adjusted *               $ 3,379.6     $ 3,489.3     $ 553.9     $ 454.7     $ 897.6     $  720.0     $  2.77     $  2.25         23 %
Total Brokerage & Risk
Management, as
reported                 $ 3,039.3     $ 2,925.5     $ 530.6     $ 479.2     $ 907.9     $  855.5     $  2.73     $  2.46         11 %
Total Brokerage & Risk
Management, as
adjusted *               $ 3,038.1     $ 2,832.5     $ 567.3     $ 462.8     $ 955.6     $  831.3     $  2.92     $  2.37         23 %



* For the six-month period ended June 30, 2020, the pretax impact of the

brokerage segment adjustments totals $41.7 million, with a corresponding

adjustment to the provision for income taxes of $9.8 million relating to

these items. For the six-month period ended June 30, 2020, the pretax impact

of the risk management segment adjustments totals $6.5 million, with a

corresponding adjustment to the provision for income taxes of $1.7 million

relating to these items. A detailed reconciliation of the 2020 provision for

income taxes is shown on page 43.




For the six-month period ended June 30, 2019, the pretax impact of the brokerage
segment adjustments totals $28.7 million, with a corresponding adjustment to the
provision for income taxes of $10.0 million relating to these items. The pretax
impact of the risk management segment adjustments totals $2.5 million, with a
corresponding adjustment to the provision for income taxes of $0.2 million
relating to these items. A detailed reconciliation of the 2019 provision for
income taxes is shown on page 43.



                                     - 41 -

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Reconciliation of Non-GAAP Measures - Pre-tax Earnings and Diluted Net Earnings
per Share



(In millions except share
and per share data)
                                Earnings       Provision                       Net Earnings          Net Earnings
                                 Before        (Benefit)                      Attributable to       Attributable to       Diluted Net
                                 Income       for Income         Net          Noncontrolling          Controlling           Earnings
                                 Taxes           Taxes         Earnings          Interests             Interests           per Share

Quarter Ended June 30, 2020
Brokerage, as reported         $    247.8     $      57.6     $    190.2     $             1.5     $           188.7     $         0.97
Net gains on divestitures            (1.0 )          (0.2 )         (0.8 )                   -                  (0.8 )                -
Acquisition integration               6.7             1.6            5.1                     -                   5.1               0.02
Workforce and lease
termination                          15.0             3.5           11.5                     -                  11.5               0.06
Acquisition related
adjustments                          10.8             2.5            8.3                     -                   8.3               0.04
Brokerage, as adjusted         $    279.3     $      65.0     $    214.3     $             1.5     $           212.8     $         1.09
Risk Management, as reported   $     13.2     $       3.3     $      9.9     $               -     $             9.9     $         0.05
Workforce and lease
termination                           5.0             1.3            3.7                     -                   3.7               0.02
Acquisition related
adjustments                           1.5             0.4            1.1                     -                   1.1               0.01
Risk Management, as adjusted   $     19.7     $       5.0     $     14.7     $               -     $            14.7     $         0.08
Quarter Ended June 30, 2019
Brokerage, as reported         $    182.3     $      44.3     $    138.0     $             5.1     $           132.9     $         0.70
Net gains on divestitures            (1.9 )          (0.5 )         (1.4 )                   -                  (1.4 )            (0.01 )
Acquisition integration               3.4             0.9            2.5                     -                   2.5               0.01
Workforce and lease
termination                           9.5             2.3            7.2                     -                   7.2               0.04
Acquisition related
adjustments                           4.0             1.0            3.0                     -                   3.0               0.02
Effective income tax rate
impact                                  -            (0.6 )          0.6                     -                   0.6               0.01
Levelized foreign currency
translation                          (4.2 )          (1.0 )         (3.2 )                   -                  (3.2 )            (0.02 )
Brokerage, as adjusted         $    193.1     $      46.4     $    146.7     $             5.1     $           141.6     $         0.75
Risk Management, as reported   $     21.0     $       5.5     $     15.5     $               -     $            15.5     $         0.08
Workforce and lease
termination                           2.8             0.7            2.1                     -                   2.1               0.01
Acquisition related
adjustments                          (0.3 )          (0.1 )         (0.2 )                   -                  (0.2 )                -
Effective income tax rate
impact                                  -            (0.2 )          0.2                     -                   0.2                  -
Levelized foreign currency
translation                          (0.3 )          (0.1 )         (0.2 )                   -                  (0.2 )                -
Risk Management, as adjusted   $     23.2     $       5.8     $     17.4     $               -     $            17.4     $         0.09
Corporate, as reported         $    (97.8 )   $     (65.7 )   $    (32.1 )   $             6.2     $           (38.3 )   $        (0.20 )
Effective income tax rate
impact                                  -             1.0           (1.0 )                   -                  (1.0 )            (0.01 )
Corporate, as adjusted         $    (97.8 )   $     (64.7 )   $    (33.1 )   $             6.2     $           (39.3 )   $        (0.21 )







                                     - 42 -

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Reconciliation of Non-GAAP Measures - Pre-tax Earnings and Diluted Net Earnings
per Share



(In millions except share
and per share data)
                               Earnings       Provision                       Net Earnings          Net Earnings
                                Before        (Benefit)                      Attributable to       Attributable to       Diluted Net
                                Income       for Income         Net          Noncontrolling          Controlling           Earnings
                                 Taxes          Taxes         Earnings          Interests             Interests           per Share

Six-Months Ended June 30,
2020
Brokerage, as reported         $   658.6     $     157.0     $    501.6     $             2.2     $           499.4     $         2.58
Net gains on divestitures           (1.2 )          (0.2 )         (1.0 )                   -                  (1.0 )                -
Acquisition integration             13.4             3.2           10.2                     -                  10.2               0.05
Workforce and lease
termination                         21.5             5.0           16.5                     -                  16.5               0.09
Acquisition related
adjustments                          8.0             1.8            6.2                     -                   6.2               0.03
Brokerage, as adjusted         $   700.3     $     166.8     $    533.5     $             2.2     $           531.3     $         2.75
Risk Management, as reported   $    38.8     $       9.8     $     29.0     $               -     $            29.0     $         0.15
Workforce and lease
termination                          5.3             1.4            3.9                     -                   3.9               0.02
Acquisition related
adjustments                          1.2             0.3            0.9                     -                   0.9                  -
Risk Management, as adjusted   $    45.3     $      11.5     $     33.8     $               -     $            33.8     $         0.17
Six-Months Ended June 30,
2019
Brokerage, as reported         $   594.7     $     147.2     $    447.5     $            14.9     $           432.6     $         2.29
Net gains on divestitures          (46.0 )         (11.5 )        (34.5 )                   -                 (34.5 )            (0.18 )
Acquisition integration              3.8             1.0            2.8                     -                   2.8               0.01
Workforce and lease
termination                         15.8             3.9           11.9                     -                  11.9               0.06
Acquisition related
adjustments                          3.9             1.0            2.9                     -                   2.9               0.02
Effective income tax rate
impact                                 -            (2.9 )          2.9                     -                   2.9               0.02
Levelized foreign currency
translation                         (6.2 )          (1.5 )         (4.7 )                   -                  (4.7 )            (0.03 )
Brokerage, as adjusted         $   566.0     $     137.2     $    428.8     $            14.9     $           413.9     $         2.19
Risk Management, as reported   $    43.0     $      11.3     $     31.7     $               -     $            31.7     $         0.17
Workforce and lease
termination                          3.2             0.8            2.4                     -                   2.4               0.01
Acquisition related
adjustments                         (0.3 )          (0.1 )         (0.2 )                   -                  (0.2 )                -
Effective income tax rate
impact                                 -            (0.4 )          0.4                     -                   0.4                  -
Levelized foreign currency
translation                         (0.4 )          (0.1 )         (0.3 )                   -                  (0.3 )                -
Risk Management, as adjusted   $    45.5     $      11.5     $     34.0     $               -     $            34.0     $         0.18
Corporate, as reported         $  (210.4 )   $    (204.3 )   $     (6.1 )   $            14.0     $           (20.1 )   $        (0.11 )
Effective income tax rate
impact                                 -             2.0           (2.0 )                   -                  (2.0 )            (0.01 )
Corporate, as adjusted         $  (210.4 )   $    (202.3 )   $     (8.1 )   $            14.0     $           (22.1 )   $        (0.12 )




COVID-19 Impact



In our property/casualty brokerage operations, during the second quarter 2020,
our (a) new business generation remained at pre-pandemic levels, (b) retention
and non-recurring business were both lower than pre-pandemic levels, (c) renewal
customer exposure units (i.e., insured values, payrolls, employees, miles
driven, etc.) showed some decline; however, premium rates across most
geographies and lines of coverage have continued to increase, effectively
mitigating the decline, and (d) net positive mid-term policy modifications were
also lower.

In June and thus far in July, renewal customer exposure units showed
improvements compared to lows seen in April and May as our customers restarted
and reopened their businesses, full policy cancellations have remained similar
to pre-pandemic levels, and we continue to see property/casualty premium rates
move higher overall which may partially, or fully, offset future declines in
exposure units, if any.

In our employee benefits brokerage operations, during the second quarter 2020,
and thus far in July, we saw a decrease in new consulting and special project
work and a decrease in covered lives on renewal business, but not to the same
level as increases in unemployment claims. We believe the decline in covered
lives could persist over the next few quarters, and deteriorate further, if the
economy is slow to recover.

In our risk management operations, we began seeing a meaningful decline in new
claims arising during the last two weeks of March, which persisted into
April. In each of May, June and July we did see an improved level of claims;
however, new claims arising are

                                     - 43 -

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still well below pre-pandemic levels. A slower recovery in the number of workers employed could cause fewer claims arising in future quarters.



Our clean energy investments saw lower electricity consumption in the U.S. due
to reduced economic activity, milder temperatures and falling natural gas
prices. These conditions, which began in mid-to-late March, continued through
June 30. Thus far in July, production has increased due to warmer weather in our
operating locations; however, we expect a reduced level of production for the
remainder of 2020.

We activated our business continuity plan in mid-March. Over 90% of our staff is
still working remotely and approximately 20% of our nearly 1,000 locations are
open; but most of which are only partially open. We believe our service levels
are unchanged from pre-pandemic levels. We have not had any office-wide
outbreaks of COVID-19, and fewer than 100 confirmed cases amongst our 33,000
employees - all of which we believe contracted the virus outside of our office
locations.

Given the deterioration in economic conditions, we are actively managing costs
by limiting discretionary spending such as travel, entertainment and advertising
expenses, adjusting our real estate footprint, reducing capital expenditures,
limiting use of outside labor and consultants, increasing utilization of our
centers of excellence, and implementing a support-layer hiring and wage
freeze. In addition, we have adjusted portions of our workforce where volumes
have declined significantly and normal attrition is not sufficient; which, to
date has impacted less than 3%, and may impact an additional 1%, in 2020, of our
global workforce.

The impact of these actions in the second quarter of 2020 was substantial; with
estimated savings of approximately $74 million pretax compared to second quarter
2019, as adjusted for pro forma full-quarter costs related to acquisitions
closed after March 31, 2019. Offsetting these savings were severance and lease
termination costs of approximately $14 million pretax related to these
actions. We believe savings in the third and fourth quarters compared to the
same quarters in 2019, could total between $60 million and $70 million pretax
per quarter after adjusting for pro forma full-quarter costs related to
acquisitions. Offsetting possible future savings would be additional severance
and lease termination costs, which we estimate could total approximately
$5 million to $10 million pretax per quarter related to these actions. Future
net savings may be lower if the economy recovers faster than our forecasts or
our costs to implement changes exceed our estimates.

We have not seen any meaningful decline of cash receipts from our clients to
date and we have approximately $1.3 billion of available liquidity. A prolonged
economic downturn may cause a deterioration of future cash collections but we
believe our cost savings, reduced non-client facing capital expenditures and
working capital improvements could mitigate a potential decline in our cash
flows over the near­term.

For a discussion of risk and uncertainties relating to COVID­19 for our
business, results of operations and financial condition, see Part II, Item 1A.
Risk Factors in our Quarterly Report on Form 10-Q for the three-months March 31,
2020.

Results of Operations

Brokerage

The brokerage segment accounted for 76% of our revenues during the six-month period ended June 30, 2020. Our brokerage segment is primarily comprised of retail and wholesale brokerage operations. Our brokerage segment generates revenues by:

(i) Identifying, negotiating and placing all forms of insurance or reinsurance

coverage, as well as providing risk-shifting, risk-sharing and

risk-mitigation consulting services, principally related to

property/casualty, life, health, welfare and disability insurance. We also

provide these services through, or in conjunction with, other unrelated


        agents and brokers, consultants and management advisors.


    (ii) Acting as an agent or broker for multiple underwriting enterprises by

providing services such as sales, marketing, selecting, negotiating,

underwriting, servicing and placing insurance coverage on their behalf.

(iii) Providing consulting services related to health and welfare benefits,

voluntary benefits, executive benefits, compensation, retirement

planning, institutional investment and fiduciary, actuarial, compliance,

private insurance exchange, human resource technology, communications

and benefits administration.

(iv) Providing management and administrative services to captives, pools,

risk-retention groups, healthcare exchanges, small underwriting

enterprises, such as accounting, claims and loss processing assistance,


         feasibility studies, actuarial studies, data analytics and other
         administrative services.


                                     - 44 -

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The primary source of revenues for our brokerage services is commissions from
underwriting enterprises, based on a percentage of premiums paid by our clients,
or fees received from clients based on an agreed level of service usually in
lieu of commissions. Commissions are fixed at the contract effective date and
generally are based on a percentage of premiums for insurance coverage or
employee headcount for employer sponsored benefit plans. Commissions depend upon
a large number of factors, including the type of risk being placed, the
particular underwriting enterprise's demand, the expected loss experience of the
particular risk of coverage, and historical benchmarks surrounding the level of
effort necessary for us to place and service the insurance contract. Rather than
being tied to the amount of premiums, fees are most often based on an expected
level of effort to provide our services. In addition, under certain
circumstances, both retail brokerage and wholesale brokerage services receive
supplemental and contingent revenues. Supplemental revenue is revenue paid by an
underwriting enterprise that is above the base commission paid, is determined by
the underwriting enterprise and is established annually in advance of the
contractual period based on historical performance criteria. Contingent revenue
is revenue paid by an underwriting enterprise based on the overall profit and/or
volume of the business placed with that underwriting enterprise during a
particular calendar year and is determined after the contractual period.

Litigation, Regulatory and Taxation Matters

IRS and DOJ investigations - As previously disclosed, our IRC 831(b) (or
"micro-captive") advisory services business has been under investigation by the
IRS since 2013. Among other matters, the IRS is investigating whether we have
been acting as a tax shelter promoter in connection with these
operations. Additionally, the IRS has initiated audits for the 2012 tax year,
and subsequent tax years, of over 100 of the micro-captive underwriting
enterprises organized and/or managed by us. In May 2020 we learned that the
Department of Justice is conducting a criminal investigation related to IRC
831(b) micro-captive underwriting enterprises. We have been advised that we are
not currently a target of the investigation. In June 2020 our subsidiary Artex
Risk Solutions, Inc. (which we refer to as Artex) received a grand jury subpoena
requesting documents relating to its micro-captive advisory business. We are in
the process of responding to the subpoena. We are fully cooperating with both
the IRS investigation and the Department of Justice investigation. We are not
able to reasonably estimate the amount of any potential loss in connection with
these investigations.

Class action lawsuit - On December 7, 2018, a class action lawsuit was filed
against us, Artex and other defendants, in the United States District Court for
the District of Arizona. The named plaintiffs are micro-captives and their
related entities and owners who had IRC Section 831(b) tax benefits disallowed
by the IRS. The named plaintiffs are seeking to certify a class of all persons
who were assessed back taxes, penalties or interest by the IRS as a result of
their ownership of or involvement in an IRS Section 831(b) micro­captive during
the time period January 1, 2005 to the present.  The complaint does not specify
the amount of damages sought by the named plaintiffs or the putative class. On
August 5, 2019, the trial court granted the defendants' motion to compel
arbitration and dismissed the class action lawsuit.  Plaintiffs appealed this
ruling to the United States Court of Appeals for the Ninth Circuit, which held
an oral argument on the appeal on July 7, 2020. We will continue to defend
against the lawsuit vigorously.  Litigation is inherently uncertain, however,
and it is not possible for us to predict the ultimate outcome of this matter and
the financial impact to us, nor are we able to reasonably estimate the amount of
any potential loss in connection with this lawsuit.

                                     - 45 -

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Financial information relating to our brokerage segment results for the
three-month and six-month periods ended June 30, 2020 as compared to the same
periods in 2019, is as follows (in millions, except per share, percentages and
workforce data):

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