Management's Discussion and Analysis of Financial Condition and Results of
Operations ("MD&A") is intended to provide a reader of our financial statements
with a narrative from the perspective of our management on our financial
condition, results of operations, liquidity and certain other factors that may
affect our future results. Unless otherwise noted, transactions and other
factors significantly impacting our financial condition, results of operations
and liquidity are discussed in order of magnitude. Our MD&A is presented in the
following sections:

• Overview

• Business Strategy

• Results of Operations

• Liquidity and Capital Resources

• Critical Accounting Estimates

• New Accounting Pronouncements


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Our MD&A should be read in conjunction with the Consolidated Financial Statements and related Notes included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K.



In March 2019, the SEC adopted the final rule under SEC Release No. 33-10618,
FAST Act Modernization and Simplification of Regulation S-K ("FAST Act"). The
amendment aims to modernize and simplify certain reporting requirements and
improve readability and navigability between disclosures. On adoption of this
amendment, we omitted analysis of the results of operations and cash flows for
the year ended February 2, 2019, in comparison to the year ended February 3,
2018. For such omitted disclosures, refer to Item 7, Management's Discussion and
Analysis of Financial Condition and Results of Operations, of our   Annual
Report on Form 10-K for the fiscal year ended February 2, 2019  , filed with the
SEC on March 28, 2019, which Item 7 is incorporated by reference herein.

Overview



Our purpose is to enrich the lives of consumers through technology. We have two
reportable segments: Domestic and International. The Domestic segment is
comprised of the operations in all states, districts and territories of the U.S.
under various brand names including Best Buy, Best Buy Business, Best Buy
Express, Best Buy Health, CST, Geek Squad, GreatCall, Lively, Magnolia and
Pacific Kitchen and Home and the domain names bestbuy.com and greatcall.com. The
International segment is comprised of all operations in Canada and Mexico under
the brand names Best Buy, Best Buy Express, Best Buy Mobile and Geek Squad and
the domain names bestbuy.ca and bestbuy.com.mx.

Our fiscal year ends on the Saturday nearest the end of January. Fiscal 2020 and
fiscal 2019 included 52 weeks, while fiscal 2018 included 53 weeks with the
additional week occurring in the fiscal fourth quarter. Our business, like that
of many retailers, is seasonal. A large proportion of our revenue and earnings
is generated in the fiscal fourth quarter, which includes the majority of the
holiday shopping season in the U.S., Canada and Mexico.

Comparable Sales



Throughout this MD&A, we refer to comparable sales. In the first quarter of
fiscal 2020, we refined our methodology for calculating comparable sales. It now
reflects certain revenue streams previously excluded from the comparable sales
calculation, such as credit card revenue, gift card breakage, commercial sales
and sales of merchandise to wholesalers and dealers, as applicable. The impact
of adopting these changes is immaterial to all periods presented, and therefore
prior-period comparable sales disclosures have not been restated. Our comparable
sales calculation compares revenue from stores, websites and call centers
operating for at least 14 full months, as well as revenue related to certain
other comparable sales channels for a particular period to the corresponding
period in the prior year. Relocated stores, as well as remodeled, expanded and
downsized stores closed more than 14 days, are excluded from the comparable
sales calculation until at least 14 full months after reopening. Acquisitions
are included in the comparable sales calculation beginning with the first full
quarter following the first anniversary of the date of the acquisition. The
calculation of comparable sales excludes the impact of revenue from discontinued
operations and the effect of fluctuations in foreign currency exchange rates
(applicable to our International segment only). The method of calculating
comparable sales varies across the retail industry. As a result, our method of
calculating comparable sales may not be the same as other retailers'
methods.

On March 1, 2018, we announced our intent to close all of our 257 remaining Best
Buy Mobile stand-alone stores in the U.S. As a result, all revenue related to
these stores has been excluded from the comparable sales calculation beginning
in March 2018. On October 1, 2018, we acquired all outstanding shares of
GreatCall, Inc. ("GreatCall") and on May 9, 2019, we acquired all outstanding
shares of Critical Signal Technologies, Inc. ("CST"). Consistent with our
comparable sales policy, the results of GreatCall are included in our comparable
sales calculation beginning in the fourth quarter of fiscal 2020, and the
results of CST are excluded from our comparable sales calculation for the
periods presented.

Non-GAAP Financial Measures



This MD&A includes financial information prepared in accordance with accounting
principles generally accepted in the United States ("GAAP"), as well as certain
adjusted or non-GAAP financial measures, such as constant currency, non-GAAP
operating income, non-GAAP effective tax rate and non-GAAP diluted earnings per
share ("EPS") from continuing operations. We believe that non-GAAP financial
measures, when reviewed in conjunction with GAAP financial measures, can provide
more information to assist investors in evaluating current period performance
and in assessing future performance. For these reasons, our internal management
reporting also includes non-GAAP financial measures. Generally, our non-GAAP
financial measures include adjustments for items such as restructuring charges,
goodwill impairments, gains and losses on investments, intangible asset
amortization, certain acquisition-related costs and the tax effect of all such
items. In addition, certain other items may be excluded from non-GAAP financial
measures when we believe doing so provides greater clarity to management and our
investors. These non-GAAP financial measures should be considered in addition
to, and not superior to or as a substitute for, GAAP financial measures. We
strongly encourage investors and shareholders to review our financial statements
and publicly-filed reports in their entirety and not to rely on any single
financial measure. Non-GAAP financial measures as presented herein may not be
comparable to similarly titled measures used by other companies.

In our discussions of the operating results of our Consolidated business and our
International segment, we sometimes refer to the impact of changes in foreign
currency exchange rates or the impact of foreign currency exchange rate
fluctuations, which are references to the differences between the foreign
currency exchange rates we use to convert the International segment's operating
results from local currencies into U.S. dollars for reporting purposes. We also
may use the term "constant currency," which represents results adjusted to
exclude foreign currency impacts. We calculate those impacts as the difference
between the current period results translated using the current period currency
exchange rates and using the comparable prior period currency exchange rates. We

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believe the disclosure of revenue changes in constant currency provides useful
supplementary information to investors in light of significant fluctuations in
currency rates.

Refer to the Non-GAAP Financial Measures section below for the detailed reconciliation of items that impacted non-GAAP operating income, non-GAAP effective tax rate and non-GAAP diluted EPS from continuing operations in the presented periods.



Business Strategy

In fiscal 2020, we grew our Enterprise comparable sales by 2.1% on top of 4.8%
in fiscal 2019, which represents our sixth consecutive year of positive
Enterprise comparable sales. We also increased GAAP diluted EPS by 10.6% to
$5.75 and increased our non-GAAP diluted EPS by 14.1% to $6.07. In addition, we
recorded annual revenue of $43.6 billion, GAAP operating income of $2.0 billion
and non-GAAP operating income of $2.1 billion in fiscal 2020. Compared to fiscal
2019, our fiscal 2020 GAAP and non-GAAP operating income as a percentage of
revenue increased approximately 20 basis points and approximately 30 basis
points, respectively. From a capital allocation standpoint, we returned $1.5
billion to our shareholders through share repurchases and dividends.

We continue to make progress on our Building the New Blue strategy and our
purpose to enrich lives through technology. Our strategy is to leverage our
unique combination of tech and touch to meet every day human needs and build
more and deeper relationships with customers. We believe our strategy will
translate to an economic model that delivers results by better serving existing
customers, capturing new demand, entering new spaces and building capabilities
while maintaining profitability over time.

During fiscal 2020 we continued to expand our Total Tech Support program, ending
fiscal 2020 with almost 2.3 million members. Having a service that provides
members unlimited Geek Squad support for all their technology no matter where or
when they bought it, is a compelling value proposition for our members. We also
expanded our In-Home Advisor program from 530 advisors to approximately 720
advisors and provided more than 250,000 free, in-home consultations to customers
across the nation. In Health, we continued to advance our initiatives designed
to help seniors live longer in their homes with the help of technology. We
successfully integrated acquisitions that have given us the capabilities,
infrastructure, talent and a base of customer relationships to build from. We
continued to elevate the customer experience around product fulfillment, enabled
by the advancement of our supply chain transformation. In parallel to the
customer experience work, we continued to drive efficiencies and reduce costs in
order to fund investments and offset pressures.

In addition to these accomplishments, we are proud of our progress in advancing
our Corporate Social Responsibility and Sustainability efforts. In fact, we were
named to the top 5 on Barron's annual "100 Most Sustainable Companies" list for
the third consecutive year.

In September 2019, we set three fiscal 2025 targets focused on employees, customers and financials, which are:

?to be one of the best companies to work for in the U.S., exemplified by being named to Fortune's "100 Best Companies" to work for list;



?to double the number of significant customer relationship events to 50 million,
which includes Total Tech Support memberships, homes visited, active digital
engagement, customers using our financial services offerings and senior lives
supported; and

?to deliver continued top- and bottom-line growth over time, specifically to get
to $50 billion in revenue and a 5.0% non-GAAP operating income rate in fiscal
2025.

Looking to the future, our priorities will look to build upon our momentum and
remain focused on achieving our fiscal 2025 targets. We will continue to bring
our deep consumer electronics expertise and ability to partner with vendors to
commercialize their new technology, offering customers great products and
solutions. Our priorities will also include increasing our Total Tech Support
member base, growing our Health business and continuing to expand our In-Home
Advisor program. We will also continue to innovate and design multi-channel
experiences that solve customer needs across our website, app and other channels
in ways that enhance the experience across online and physical shopping and
continue with our supply chain transformation, including using automation and
process improvements to expand fulfillment options, increase delivery speed and
improve delivery and installation. In addition, as has been our brand over the
last several years, we will strive to keep driving cost reductions and
efficiencies throughout the business.

Impact of COVID-19



We are closely monitoring the impact of COVID-19 on all aspects of our business
and in all of our locations. We are making the best decisions we can with two
goals in mind: protecting employees, customers and their respective families,
while trying our best to serve our customers who rely on us for increasingly
vital technology. We have seen increased demand for products that people need to
work or learn from home, as well as those products that allow people to
refrigerate or freeze food. As we meet the demand for these necessities, we are
adjusting how we operate in many ways to improve safety. For example, except
where otherwise directed by state and local authorities, on March 22, 2020, we
shifted to enhanced curbside service only for all of our U.S. stores on an
interim basis. Customers can also still order online or via the Best Buy app and
have their products shipped directly to their homes. Large products, such as
appliances, will be delivered where permitted and under strict safety guidelines
with doorstep drop-off deliveries only. All in-home installation and repair has
been temporarily suspended and all in-home consultations are being conducted
virtually. We may further restrict the operations of our stores and distribution
facilities and these measures could have a material impact on our revenues and
profits. COVID-19 could also lead to significant disruption to our supply chain
for products we sell and could trigger a significant deterioration in
macroeconomic factors that typically affect us, such as consumer spending.

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All Best Buy employees have been told they do not have to work if they do not
feel comfortable and to stay home if they are feeling sick, knowing they will be
paid. All field employees whose hours have been eliminated will be paid for two
weeks at their normal wage rate based on their average hours worked over the
last 10 weeks.

It is not possible to predict the likelihood, timing or severity of the
aforementioned direct and indirect impacts of COVID-19 on our business. In light
of the uncertainty in this fluid environment, on March 19, 2020, we drew the
full amount of our $1.25 billion revolving credit facility and temporarily
suspended all share repurchases.

Tariffs



During fiscal 2020, we worked to actively address the risks related to increases
to tariff rates and proposed new tariffs on Chinese imports. In May 2019, the
U.S. Trade Representative ("USTR") increased the tariff on List 3 products
imported from China from 10% to 25%, effective June 15, 2019. The USTR also
implemented a List 4 tariff of 15% on additional products imported from China.
The List 4 tariffs had two effective dates. The first effective date (List 4A)
was September 1, 2019, and the most notable affected categories relative to Best
Buy on this list are televisions, smart watches and headphones. The second
effective date (List 4B) was December 15, 2019, and the most notable affected
categories relative to Best Buy on this list are computing, mobile phones and
gaming consoles. On January 15, 2020, the U.S. and China completed a "phase one"
trade agreement. Under the agreement, List 4A tariffs were reduced from 15% to
7.5%, effective 30 days later. List 4B tariffs were suspended indefinitely and
List 1-3 tariffs of 25% were maintained. There was no timeline given for
additional phases (or tariff actions) to begin or to be concluded. Throughout
fiscal 2020, we were able to minimize the impact of tariffs on our business by
accelerating purchases and working with our vendors, some of which are in the
process of migrating their manufacturing out of China, factoring tariffs into
our product assortment decisions, promotional and pricing strategies, sourcing
changes and other strategies in partnership with our vendors. However, future
trade disputes with China or future phases of trade negotiations between the
U.S. and China could lead to the imposition of new tariffs or other adverse
consequences for our business.

Results of Operations



In order to align our fiscal reporting periods and comply with statutory filing
requirements, we consolidate the financial results of our Mexico operations on a
one-month lag. Consistent with such consolidation, the financial and
non-financial information presented in our MD&A relative to these operations is
also presented on a lag. Our policy is to accelerate the recording of events
occurring in the lag period that significantly affect our consolidated financial
statements. No such events were identified for the periods presented.

Consolidated Results

Selected consolidated financial data was as follows ($ in millions, except per share amounts):



Consolidated Performance Summary           2020         2019         2018
Revenue                                 $ 43,638     $ 42,879     $ 42,151
Revenue % increase                           1.8  %       1.7  %       7.0  %
Comparable sales growth(1)                   2.1  %       4.8  %       5.6  %
Gross profit                            $ 10,048     $  9,961     $  9,876
Gross profit as a % of revenue(2)           23.0  %      23.2  %      23.4  %
SG&A                                    $  7,998     $  8,015     $  8,023
SG&A as a % of revenue                      18.3  %      18.7  %      19.0  %
Restructuring charges                   $     41     $     46     $     10
Operating income                        $  2,009     $  1,900     $  1,843
Operating income as a % of revenue           4.6  %       4.4  %       4.4  %

Net earnings from continuing operations $ 1,541 $ 1,464 $ 999 Gain from discontinued operations(3) $ - $ - $ 1 Net earnings

$  1,541     $  1,464     $  1,000
Diluted earnings per share              $   5.75     $   5.20     $   3.26


(1)Comparable sales exclude the impact of the extra week in fiscal 2018. On
March 1, 2018, we announced our intent to close all of our 257 remaining Best
Buy Mobile stand-alone stores in the U.S. As a result, all revenue related to
these stores has been excluded from the comparable sales calculation beginning
in March 2018. On October 1, 2018, we acquired all outstanding shares of
GreatCall and on May 9, 2019, we acquired all outstanding shares of CST.
Consistent with our comparable sales policy, the results of GreatCall are
included in our comparable sales calculation beginning in the fourth quarter of
fiscal 2020, and the results of CST are excluded from our comparable sales
calculation for the periods presented.

(2)Because retailers vary in how they record costs of operating their supply
chain between cost of sales and SG&A, our gross profit rate and SG&A rate may
not be comparable to other retailers' corresponding rates. For additional
information regarding costs classified in cost of sales and SG&A, refer to
Note 1, Summary of Significant Accounting Policies, of the Notes to Consolidated
Financial Statements, included in Item 8, Financial Statements and Supplementary
Data, of this Annual Report on Form 10-K.

(3)Includes both gain from discontinued operations and net earnings from discontinued operations.

Revenue, gross profit rate, SG&A rate and operating income rate changes in fiscal 2020 were primarily driven by our Domestic segment. For further discussion of each segment's rate changes, see Segment Performance Summary, below.


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Segment Performance Summary

Domestic Segment

Selected financial data for the Domestic segment was as follows ($ in millions):



Domestic Segment Performance Summary              2020        2019         2018
Revenue                                        $ 40,114    $ 39,304     $ 38,662
Revenue % increase                                  2.1 %       1.7  %       6.7  %
Comparable sales growth(1)                          2.3 %       4.8  %       5.6  %
Gross profit                                   $  9,234    $  9,144     $  9,065
Gross profit as % of revenue                       23.0 %      23.3  %      23.4  %
SG&A                                           $  7,286    $  7,300     $  7,304
SG&A as % of revenue                               18.2 %      18.6  %      18.9  %
Restructuring charges                          $     41    $     47     $      9
Operating income                               $  1,907    $  1,797     $  1,752
Operating income as % of revenue                    4.8 %       4.6  %       4.5  %
Selected Online Revenue Data
Total online revenue                           $  7,640    $  6,528     $  

5,991

Online revenue as a % of total segment revenue 19.0 % 16.6 % 15.5 % Comparable online sales growth(1)

                  17.0 %      10.5  %      

21.8 %




(1)Comparable online sales are included in the comparable sales calculation.
Comparable sales also exclude the impact of the extra week in fiscal 2018. On
March 1, 2018, we announced our intent to close all of our 257 remaining Best
Buy Mobile stand-alone stores in the U.S. As a result, all revenue related to
these stores has been excluded from the comparable sales calculation beginning
in March 2018. On October 1, 2018, we acquired all outstanding shares of
GreatCall and on May 9, 2019, we acquired all outstanding shares of CST.
Consistent with our comparable sales policy, the results of GreatCall are
included in our comparable sales calculation beginning in the fourth quarter of
fiscal 2020, and the results of CST are excluded from our comparable sales
calculation for the periods presented.

The increase in revenue in fiscal 2020 was primarily driven by the comparable
sales growth of 2.3% and revenue from GreatCall prior to its inclusion in
comparable sales in the fourth quarter of fiscal 2020. These increases were
partially offset by the loss of revenue from store closures. Online revenue
increased in fiscal 2020 due to higher average order values, higher conversion
rates and increased traffic.

Domestic segment stores open at the end of each of the last three fiscal years
were as follows:

                       2018                         2019                                  2020
                                                                                                     Total
                                                                                                     Stores
                                                                                                     at End
                   Total Stores                             Total Stores                               of
                    ?at End of      Stores      Stores       ?at End of      Stores      Stores      Fiscal
                   ?Fiscal Year     ?Opened     ?Closed     ?Fiscal Year     ?Opened     ?Closed      Year
Best Buy                1,008           1         (12)             997            -        (20)        977
Best Buy Mobile
stand-alone               257            -       (257)                -           -           -          -
Outlet centers              5           3            -               8            5         (2)         11
Pacific Sales              28            -         (7)              21            -           -         21
Total Domestic
segment stores          1,298           4        (276)           1,026            5        (22)      1,009


We continuously monitor store performance. As we approach the expiration date of
our leases, we evaluate various options for each location, including whether a
store should remain open.

Domestic segment revenue mix percentages and comparable sales percentage changes by revenue category were as follows:



                                Revenue Mix Summary           Comparable Sales Summary
                                2020            2019            2020             2019
Computing and Mobile Phones        45  %           44  %           3.2  %          4.2  %
Consumer Electronics               33  %           33  %           1.9  %          3.9  %
Appliances                         11  %           10  %          13.0  %          9.9  %
Entertainment                       6  %            8  %         (18.5) %          4.7  %
Services                            5  %            5  %           6.8  %          7.7  %
Total                             100  %          100  %           2.3  %          4.8  %

Notable comparable sales changes in our Domestic segment by revenue category were as follows:

• Computing and Mobile Phones: The 3.2% comparable sales growth was driven primarily by tablets, computing, wearables and mobile phones.

• Consumer Electronics: The 1.9% comparable sales growth was driven primarily by headphones, offset by declines in home theater and digital imaging.

• Appliances: The 13.0% comparable sales growth was driven by both large and small appliances.

• Entertainment: The 18.5% comparable sales decline was driven primarily by gaming.

• Services: The 6.8% comparable sales growth was primarily driven by our support business.



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Our gross profit rate decreased in fiscal 2020, primarily driven by lower product margin rates, partially offset by the higher gross profit rate of GreatCall.

Our SG&A rate decreased in fiscal 2020, primarily driven by lower incentive compensation, partially offset by expenses associated with GreatCall, which we acquired in October 2018.



Restructuring charges in fiscal 2020 related to our U.S. retail operating model
changes. Refer to Note 9, Restructuring, of the Notes to Consolidated Financial
Statements, included in Item 8, Financial Statements and Supplementary Data, of
this Annual Report on Form 10-K for further information about our restructuring
activities.


Our operating income rate increased in fiscal 2020, primarily driven by the decrease in SG&A rate, partially offset by the decrease in gross profit rate described above.



International Segment

Selected financial data for the International segment was as follows ($ in millions):



International Segment Performance Summary    2020        2019        2018
Revenue                                   $ 3,524     $ 3,575     $ 3,489
Revenue % change                             (1.4) %      2.5  %     10.6  %
Comparable sales % change(1)                 (0.5) %      4.6  %       6.3
Gross profit                              $   814     $   817     $   811
Gross profit as % of revenue                 23.1  %     22.9  %     23.2  %
SG&A                                      $   712     $   715     $   719
SG&A as % of revenue                         20.2  %     20.0  %     20.6  %
Operating income                          $   102     $   103     $    91
Operating income as % of revenue              2.9  %      2.9  %      2.6  %


(1)Comparable sales exclude the impact of the extra week in fiscal 2018.

The decrease in revenue in fiscal 2020 was primarily driven by the negative impact of foreign currency exchange rate fluctuations and the comparable sales decline of 0.5%, both primarily related to our Canadian operations.



International segment stores open at the end of each of the last three fiscal
years were as follows:

                        2018                        2019                                     2020
                    Total Stores                            Total Stores                             Total Stores
                     ?at End of      Stores      Stores      ?at End of      Stores      Stores       ?at End of
                    ?Fiscal Year     ?Opened     Closed     ?Fiscal Year     ?Opened     ?Closed     ?Fiscal Year
Canada
  Best Buy                 134            -        (2)             132            -         (1)              131
  Best Buy Mobile           51            -        (6)              45            -         (3)               42
Mexico
  Best Buy                  25           4           -              29            6           -               35
  Best Buy Express           6            -          -               6            8           -               14
Total
International
segment stores             216           4         (8)             212           14         (4)              222

International segment revenue mix percentages and comparable sales percentage changes by revenue category were as follows:



                                Revenue Mix Summary           Comparable Sales Summary
                                2020            2019            2020             2019
Computing and Mobile Phones        45  %           46  %           0.6  %          2.7  %
Consumer Electronics               33  %           31  %           1.4  %          2.0  %
Appliances                          9  %            9  %           0.7  %         20.5  %
Entertainment                       6  %            7  %         (20.0) %          1.6  %
Services                            6  %            5  %           9.3  %         10.3  %
Other                               1  %            2  %         (14.1) %         30.3  %
Total                             100  %          100  %          (0.5) %          4.6  %

Notable comparable sales changes in our International segment by revenue category were as follows:

• Computing and Mobile Phones: The 0.6% comparable sales growth was driven primarily by tablets.



• Consumer Electronics: The 1.4% comparable sales growth was driven primarily by
headphones and health and fitness, partially offset by home theater and digital
imaging.

• Appliances: The 0.7% comparable sales growth was primarily driven by small appliances.

• Entertainment: The 20.0% comparable sales decline was driven primarily by gaming.



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• Services: The 9.3% comparable sales growth was driven primarily by warranty revenue.

• Other: The 14.1% comparable sales decline was driven primarily by luggage and baby products.

Our gross profit rate increased in fiscal 2020, primarily due to increased revenue in the higher margin services category, primarily related to our Canadian operations.



Our SG&A rate increased in fiscal 2020, primarily due to sales de-leverage, as
SG&A dollars decreased due to the favorable impact of foreign currency exchange
rates primarily related to Canada.

Our operating income rate remained flat in fiscal 2020, primarily driven by the
increase in gross profit rate, partially offset by the increase in SG&A rate
described above.

Additional Consolidated Results





Other Income (Expense)


Our gain on sale of investments decreased in fiscal 2020, due to the sale of fewer equity investments.

Our investment income and other remained relatively flat in fiscal 2020.





Interest expense decreased in fiscal 2020, primarily due to the derecognition of
financing obligations as a result of our adoption of new lease accounting
guidance. Refer to Note 1, Summary of Significant Accounting Policies, and Note
10, Leases, of the Notes to Consolidated Financial Statements, included in Item
8, Financial Statements and Supplementary Data, of this Annual Report on Form
10-K for additional information.

Income Tax Expense





Income tax expense increased in fiscal 2020 primarily as a result of an increase
in pre-tax earnings. Our effective tax rate remained relatively unchanged in
fiscal 2020.

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Non-GAAP Financial Measures



Reconciliations of operating income, effective tax rate and diluted EPS (GAAP
financial measures) to non-GAAP operating income, non-GAAP effective tax rate
and non-GAAP diluted EPS (non-GAAP financial measures) were as follows ($ in
millions, except per share amounts):

Fiscal Year                                             2020        2019    

2018


Operating income                                     $ 2,009     $ 1,900     $ 1,843
Intangible asset amortization(1)                          72          22    

-


Restructuring charges(2)                                  41          46    

10


Acquisition-related transaction costs(1)                   3          13    

-


Tax reform-related item - employee bonus(3)                 -          7    

80


Tax reform-related item - charitable contribution(3)        -           -         20
Non-GAAP operating income                            $ 2,125     $ 1,988     $ 1,953

Effective tax rate                                      22.7  %     22.4  %     45.0  %
Intangible asset amortization(1)                         0.1  %         - %         - %
Restructuring charges(2)                                    - %     (0.1) %         - %
Tax reform - repatriation tax(3)                            - %      1.1  %    (11.5) %
Tax reform - deferred tax rate change(3)                    - %      0.3  %     (4.1) %
Tax reform-related item - employee bonus(3)                 - %         - %      0.3  %
Tax reform-related item - charitable contribution(3)        - %         - %      0.1  %
Non-GAAP effective tax rate                             22.8  %     23.7  %     29.8  %

Diluted EPS                                          $  5.75     $  5.20     $  3.26
Intangible asset amortization(1)                        0.27        0.08    

-


Restructuring charges(2)                                0.15        0.16    

0.03


Acquisition-related transaction costs(1)                0.01        0.05    

-


(Gain) loss on sale of investments, net(4)                  -      (0.04)   

0.02


Tax reform - repatriation tax(3)                            -      (0.07)   

0.68


Tax reform - deferred tax rate change(3)                    -      (0.02)   

0.24


Tax reform-related item - employee bonus(3)                 -       0.02    

0.26


Tax reform-related item - charitable contribution(3)        -           -   

0.07


Income tax impact of non-GAAP adjustments(5)           (0.11)      (0.06)      (0.14)
Non-GAAP diluted EPS                                 $  6.07     $  5.32     $  4.42


(1)Represents charges associated with acquisitions, including (1) the non-cash
amortization of definite-lived intangible assets, including customer
relationships, tradenames and developed technology, and (2) acquisition-related
transaction costs primarily comprised of professional fees. Refer to Note 2,
Acquisitions, and Note 3, Goodwill and Intangible Assets, in the Notes to
Consolidated Financial Statements, included in Item 8, Financial Statements and
Supplementary Data, of this Annual Report on Form 10-K for additional
information regarding the nature of these charges.

(2)Represents charges and adjustments associated with U.S. retail operating
model changes in fiscal 2020, and the closure of Best Buy Mobile stand-alone
stores in the U.S. in fiscal 2019. Refer to Note 9, Restructuring, in the Notes
to Consolidated Financial Statements, included in Item 8, Financial Statements
and Supplementary Data, of this Annual Report on Form 10-K for additional
information regarding the nature of these charges.

(3)Represents charges and subsequent adjustments resulting from the Tax Cuts and
Jobs Act of 2017 ("tax reform") enacted into law in the fourth quarter of fiscal
2018, including amounts associated with a deemed repatriation tax and the
revaluation of deferred tax assets and liabilities, as well as tax
reform-related items announced in response to future tax savings created by tax
reform, including a one-time bonus for certain employees and a one-time
contribution to the Best Buy Foundation. Refer to Note 11, Income Taxes, in the
Notes to Consolidated Financial Statements, included in Item 8, Financial
Statements and Supplementary Data, of this Annual Report on Form 10-K for
additional information regarding the nature of these charges.

(4)Represents (gain) loss on sale of investments and investment impairments included in Investment income and other on our Consolidated Statements of Earnings.



(5)Represents the summation of the calculated income tax charge related to each
non-GAAP non-income tax adjustment. The non-GAAP adjustments relate primarily to
adjustments in the U.S. and Canada. As such, the income tax charge is calculated
using the statutory tax rates for the U.S. (ranging from 24.5% to 36.7% for the
periods presented) and Canada (ranging from 26.6% to 26.9% for the periods
presented), applied to the non-GAAP adjustments of each country.

Our non-GAAP operating income increased $137 million in fiscal 2020, primarily
driven by strong revenue performance in our Domestic segment in nearly all
product categories and a decrease in SG&A, primarily due to lower incentive
compensation. The increase in non-GAAP operating income resulted in a
year-over-year increase in non-GAAP diluted earnings per share in fiscal 2020,
which also benefited from a lower weighted-average diluted share count from
share repurchases. Our non-GAAP effective tax rate decreased in fiscal 2020,
primarily due to increased tax benefits related to stock-based compensation and
the resolution of discrete tax matters.

Liquidity and Capital Resources

Summary



We closely manage our liquidity and capital resources. Our liquidity
requirements depend on key variables, including the level of investment required
to support our business strategies, the performance of our business, capital
expenditures, credit facilities, short-term borrowing arrangements and working
capital management. Capital expenditures and share repurchases are a component
of our

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cash flow and capital management strategy which, to a large extent, we can
adjust in response to economic and other changes in our business environment. We
have a disciplined approach to capital allocation, which focuses on investing in
key priorities that support our strategy.

Cash and cash equivalents were as follows ($ in millions):



                           February 1, 2020     February 2, 2019
Cash and cash equivalents $           2,229    $           1,980


The increase in cash and cash equivalents in fiscal 2020 was primarily due to cash generated from operations, partially offset by share repurchases, investments in capital expenditures and dividends.

Cash Flows

Cash flows from total operations were as follows ($ in millions):



                                              2020            2019          

2018


Total cash provided by (used in):
Operating activities                      $    2,565      $    2,408      $    2,141
Investing activities                            (895)            508          (1,002)
Financing activities                          (1,498)         (2,018)         (2,297)
Effect of exchange rate changes on cash           (1)            (14)       

25


Increase (decrease) in cash, cash         $               $               $
equivalents and restricted cash                  171             884          (1,133)


Operating Activities

The increase in cash provided by operating activities in fiscal 2020 was
primarily due to changes in working capital, primarily due to the timing of
receipts and payments on inventory, the timing of deliveries of inventory to
customers, increased earnings and lower incentive compensation payments due to a
special one-time incentive payment in fiscal 2019. This was partially offset by
the timing of collections on receivables and the timing of tax payments.

Investing Activities



The increase in cash used in investing activities in fiscal 2020 was primarily
due to decreases in sales and increases in purchases of investments, partially
offset by a decrease in cash used in the acquisitions of CST and BioSensics in
fiscal 2020 compared to the acquisition of GreatCall in fiscal 2019.

Financing Activities



The decrease in cash used in financing activities was primarily due to a
decrease in shares repurchased during fiscal 2020 and the repayment in fiscal
2019 of our $500 million principal amount of notes due August 1, 2018. This was
partially offset by the issuance in fiscal 2019 of our $500 million principal
amount of notes due October 1, 2028.

Sources of Liquidity



Funds generated by operating activities, available cash and cash equivalents,
our credit facilities and other debt arrangements are our most significant
sources of liquidity. We believe our sources of liquidity will be sufficient to
fund operations and anticipated capital expenditures, share repurchases,
dividends and strategic initiatives, including business combinations. However,
in the event our liquidity is insufficient, we may be required to limit our
spending. There can be no assurance that we will continue to generate cash flows
at or above current levels or that we will be able to maintain our ability to
borrow under our existing credit facilities or obtain additional financing, if
necessary, on favorable terms.

We have a $1.25 billion five-year senior unsecured revolving credit facility
(the "Facility") with a syndicate of banks that expires in April 2023. There
were no borrowings under the Facility during fiscal 2020. On March 19, 2020, we
drew down the full amount of the Facility to increase our cash position and
maximize flexibility in light of the uncertainty surrounding the impact of
COVID-19. Refer to Note 6, Debt, of the Notes to Consolidated Financial
Statements, included in Item 8, Financial Statements and Supplementary Data, of
this Annual Report on Form 10-K for additional information.

Our ability to continue to access the Facility is subject to our compliance with
its terms and conditions, including financial covenants. The financial covenants
require us to maintain certain financial ratios. At February 1, 2020, we were in
compliance with all financial covenants. If an event of default were to occur
with respect to any of our other debt, it would likely constitute an event of
default under our Facility as well.

Our credit ratings and outlook at March 18, 2020, are summarized below. On
October 30, 2019, Fitch affirmed its BBB rating and withdrew all future ratings
for commercial reasons. On March 9, 2020, Moody's concluded their review for
upgrade that was initiated on November 20, 2019, and confirmed its current
rating of Baa1 and changed its outlook to Stable from Rating Under Review.
Standard & Poor's rating and outlook remained unchanged from the prior year.

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Rating Agency          Rating  Outlook
Standard & Poor's  BBB    Stable
Moody's            Baa1   Stable


Credit rating agencies review their ratings periodically, and, therefore, the
credit rating assigned to us by each agency may be subject to review at any
time. Factors that can affect our credit ratings include changes in our
operating performance, the economic environment, conditions in the retail and
consumer electronics industries, our financial position and changes in our
business strategy. If further changes in our credit ratings were to occur, they
could impact, among other things, interest costs for certain of our credit
facilities, our future borrowing costs, access to capital markets, vendor
financing terms and future new-store leasing costs.

Restricted Cash



Our liquidity is also affected by restricted cash balances that are pledged as
collateral or restricted to use for workers' compensation and general
liability insurance claims. Restricted cash, which is included in Other current
assets on our Consolidated Balance Sheets, was $126 million and $204
million at February 1, 2020, and February 2, 2019, respectively. The decrease
was due to a dividend of excess cash from our wholly-owned insurance captive
that manages a portion of our self-insured claims.

Capital Expenditures

Our capital expenditures typically include investments in our stores, distribution capabilities and information technology enhancements (including e-commerce). Capital expenditures were as follows ($ in millions):



                                       2020     2019     2018
New stores                            $   9    $   5    $   5
Store-related projects(1)               229      259      192

E-commerce and information technology 431 448 425 Supply chain

                             74      107       66

Total capital expenditures(2) $ 743 $ 819 $ 688

(1)Includes store remodels and various merchandising projects.



(2)Total capital expenditures exclude non-cash capital expenditures of $10
million, $53 million and $123 million for fiscal 2020, fiscal 2019 and fiscal
2018, respectively. Non-cash capital expenditures are comprised of capitalized
leases, as well as additions to property and equipment included in accounts
payable.

Debt and Capital



As of February 1, 2020, we had $650 million principal amount of notes due March
15, 2021 ("2021 Notes"), and $500 million principal amount of notes due October
1, 2028 ("2028 Notes"), outstanding. Refer to Note 6, Debt, in the Notes to
Consolidated Financial Statements, included in Item 8, Financial Statements and
Supplementary Data, of this Annual Report on Form 10-K for further information.

Share Repurchases and Dividends



We repurchase our common stock and pay dividends pursuant to programs approved
by our Board of Directors ("Board"). The payment of cash dividends is also
subject to customary legal and contractual restrictions. Our long-term capital
allocation strategy is to first fund operations and investments in growth and
then return excess cash over time to shareholders through dividends and share
repurchases while maintaining investment-grade credit metrics.

On February 23, 2019, our Board authorized a $3.0 billion share repurchase program. As of February 1, 2020, $2.0 billion of the $3.0 billion share repurchase authorization was available. Between the end of fiscal 2020 on February 1, 2020, and March 18, 2020, we repurchased an incremental 0.6 million shares of our common stock at a cost of $56 million. We have since temporarily suspended all share repurchases.

Share repurchase and dividend activity were as follows (in millions, except per share amounts):



                                             2020       2019       2018
Total cost of shares repurchased           $ 1,009    $ 1,493    $ 2,009
Average price per share                    $ 72.34    $ 70.28    $ 57.16
Total number of shares repurchased            14.0       21.2       35.1

Regular quarterly cash dividends per share $ 2.00 1.80 $ 1.36 Cash dividends declared and paid

$   527        497    $   409


Dividends declared and paid increased in fiscal 2020 due to an increase in the
regular quarterly cash dividends per share, partially offset by fewer shares
outstanding due to the return of capital to shareholders through share
repurchases.

On February 27, 2020, our Board authorized a 10% increase in the regular quarterly dividend to $0.55 per share, effective immediately.


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Other Financial Measures



Our current ratio, calculated as current assets divided by current liabilities,
was 1.1 as of February 1, 2020, compared to 1.2 as of February 2, 2019. Our debt
to earnings ratio, calculated as total debt (including current portion) divided
by net earnings from continuing operations, was 0.8 as of February 1, 2020,
compared to 0.9 as of February 2, 2019. The decline in both ratios was primarily
due to the adoption of new lease accounting guidance in the first quarter of
fiscal 2020 that resulted in the recognition of operating lease assets and
operating lease liabilities on the balance sheet. Refer to Note 1, Summary of
Significant Accounting Policies, and Note 10, Leases, of the Notes to
Consolidated Financial Statements, included in Item 8, Financial Statements and
Supplementary Data, of this Annual Report on Form 10-K, for additional
information regarding this adoption.

Off-Balance-Sheet Arrangements and Contractual Obligations

We do not have outstanding off-balance-sheet arrangements. Contractual obligations as of February 1, 2020, were as follows ($ in millions):



                                                       Payments Due by Period
Contractual                           Less Than                                       More Than
Obligations             Total          ?1 Year        1-3 Years       3-5 Years       ?5 Years
Long-term debt       $              $               $               $               $
obligations(1)           1,150                -            650                -            500
Interest payments(2)       159              50              32              26              51
Finance lease
obligations(3)              43              15              18               5               5
Operating lease
obligations(3)(4)        3,060             738           1,199             667             456
Purchase
obligations(5)           2,090           1,977              86              23               4
Unrecognized tax
benefits(6)                318                -               -               -               -
Deferred
compensation(7)             22                -               -               -               -
Total                $   6,842      $    2,780      $    1,985      $      721      $    1,016


Note: For additional information refer to Note 5, Derivative Instruments;
Note 6, Debt; Note 10, Leases; Note 11, Income Taxes; and Note 13, Contingencies
and Commitments, of the Notes to Consolidated Financial Statements, included in
Item 8, Financial Statements and Supplementary Data, of this Annual Report on
Form 10-K.

(1)Represents principal amounts only and excludes interest rate swap valuation adjustments.

(2)Interest payments related to our 2021 Notes and 2028 Notes include the variable interest rate payments included in our interest rate swap.

(3)Lease obligations exclude $158 million of legally binding fixed costs for leases signed but not yet commenced.

(4)Operating lease obligations exclude payments to landlords covering real estate taxes and common area maintenance. These charges, if included, would increase total operating lease obligations by $0.7 billion at February 1, 2020.



(5)Purchase obligations include agreements to purchase goods or services that
are enforceable, are legally binding and specify all significant terms,
including fixed or minimum quantities to be purchased; fixed, minimum or
variable price provisions; and the approximate timing of the transaction.
Purchase obligations do not include agreements that are cancelable without
penalty. Additionally, although they do not contain legally binding purchase
commitments, we included open purchase orders in the table above. Substantially
all open purchase orders are fulfilled within 30 days.

(6)Unrecognized tax benefits relate to uncertain tax positions. As we are not
able to reasonably estimate the timing of the payments or the amount by which
the liability will increase or decrease over time, the related balances have not
been reflected in the "Payments Due by Period" section of the table.

(7)Included in Long-term liabilities on our Consolidated Balance Sheets at
February 1, 2020, was a $22 million obligation for deferred compensation. As the
specific payment dates for deferred compensation are unknown, the related
balances have not been reflected in the "Payments Due by Period" section of the
table.

Additionally, we had $1.25 billion in undrawn capacity on our credit facility
at February 1, 2020. On March 19, 2020, we drew down the full amount of the
facility to increase our cash position and maximize flexibility in light of the
uncertainty surrounding the impact of COVID-19. The proceeds and resulting
liability from the facility will be included in Cash and cash equivalents and
Short-term debt, respectively, on our Consolidated Balance Sheets.

Critical Accounting Estimates



The preparation of our financial statements requires us to make assumptions and
estimates about future events and apply judgments that affect the reported
amounts of assets, liabilities, revenue, expenses and the related disclosures.
We base our assumptions, estimates and judgments on historical experience,
current trends and other factors believed to be relevant at the time our
consolidated financial statements are prepared. Because future events and their
effects cannot be determined with certainty, actual results could differ from
our assumptions and estimates, and such differences could be material.

Our significant accounting policies are discussed in Note 1, Summary of
Significant Accounting Policies, of the Notes to Consolidated Financial
Statements, included in Item 8, Financial Statements and Supplementary Data, of
this Annual Report on Form 10-K. Other than our adoption of ASU 2016-02, Leases,
in the first quarter of fiscal 2020, and our adoption of ASU 2014-09, Revenue
from Contracts with Customers, in the first quarter of fiscal 2019, we have not
made any material changes to our accounting policies or methodologies during the
past three fiscal years. We believe that the following accounting estimates are
the most critical to aid in fully understanding and evaluating our reported
financial results. These estimates require our most difficult, subjective or
complex judgments and generally incorporate significant uncertainty.

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Vendor Allowances

Description

We receive funds from our merchandise vendors through a variety of programs and
arrangements, primarily in the form of purchases-based or sales-based volumes
and for product advertising and placement in our stores. We recognize these
funds as a reduction of cost of sales when the associated inventory is sold. If
the funds are not specifically related to purchase or sales volumes, the funds
are recognized ratably over the performance period as the product promotion or
placement is completed. Funds that are determined to be a reimbursement of
specific, incremental and identifiable costs incurred to sell a vendor's
products are recorded as an offset to the related expense when incurred.

Judgments and uncertainties involved in the estimate



Due to the quantity and diverse nature of our vendor agreements, estimates are
made to determine the amount of funding to be recognized in earnings or deferred
as an offset to inventory. These estimates require a detailed analysis of
complex factors, including (1) proper classification of the type of funding
received; and (2) the methodology to estimate the portion of purchases-based
funding that should be recognized in cost of sales, which considers factors such
as inventory turn by product category and actual sell-through of inventory.

Effect if actual results differ from assumptions

A 10% change in our vendor funding deferral at February 1, 2020, would have affected net earnings by approximately $32 million in fiscal 2020.

Goodwill

Description

Goodwill is not amortized but is evaluated for impairment annually in the fiscal
fourth quarter or whenever events or circumstances indicate the carrying value
may not be recoverable. The impairment test involves a comparison of the fair
value of each reporting unit with its carrying value. Fair value reflects the
price a potential market participant would be willing to pay for the reporting
unit in an arms-length transaction.

Judgments and uncertainties involved in the estimate



Determining fair value of a reporting unit is complex and typically requires
analysis of discounted cash flows and other market information, such as trading
multiples when applicable. Cash flow analysis requires judgment regarding many
factors, such as revenue growth rates, expenses and capital expenditures. Market
information requires judgmental selection of relevant market comparables. We
have goodwill in two reporting units - Best Buy Domestic and Best Buy Health -
with carrying values of $443 million and $541 million, respectively, as of
February 1, 2020. There is greater uncertainty surrounding the key assumptions
used to estimate the fair value of the Best Buy Health reporting unit and
therefore a greater degree of complexity and judgment involved in our impairment
analysis. In particular, our analysis of the Best Buy Health reporting unit fair
value includes estimation of revenue growth rates, capital expenditure
requirements and weighted-average cost of capital rates that incorporate
significant judgment.

Effect if actual results differ from assumptions

A 10% change in the fair value of the Best Buy Health reporting unit at February 1, 2020, would not have a material effect on our net earnings.

Inventory Markdown

Description



Our merchandise inventories were $5.2 billion at February 1, 2020. We value our
inventory at the lower of cost or net realizable value through the establishment
of inventory markdown adjustments. Markdown adjustments reflect the excess of
cost over the net recovery we expect to realize from the ultimate sale or other
disposal of inventory and establish a new cost basis. No adjustment is recorded
for inventory that we are able to return to our vendors for full credit.

Judgments and uncertainties involved in the estimate



Markdown adjustments involve uncertainty because the calculations require
management to make assumptions and to apply judgment about the expected recovery
rates. The determination of the expected recovery rates includes the evaluation
of historical recovery rates as well as factors such as product type and
condition, forecasted consumer demand, product lifecycles, the promotional
environment, vendor return rights and the expected sales channel of ultimate
disposition. We also apply judgment in the assumptions about other components of
net realizable value, such as vendor allowances and selling costs.

Effect if actual results differ from assumptions

A 10% change in our markdown adjustment at February 1, 2020, would have affected net earnings by approximately $11 million in fiscal 2020.

Tax Contingencies

Description



Our income tax returns are periodically audited by U.S. federal, state and local
and foreign tax authorities. Tax authorities audit our tax filing positions,
including the timing and amount of income and deductions and the allocation of
income among various tax jurisdictions. At any one time, multiple tax years are
subject to audit by the various tax authorities. In evaluating the exposures
associated with our

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various tax filing positions, we may record a liability for such exposures. A
number of years may elapse before a particular matter, for which we have
established a liability, is audited and fully resolved or clarified. We adjust
our liability for unrecognized tax benefits and income tax provisions in the
period in which an uncertain tax position is effectively settled, the statute of
limitations expires for the relevant taxing authority to examine the tax
position or when more information becomes available. Our effective income tax
rate is also affected by changes in tax law, the tax jurisdiction of new stores
or business ventures, the level of earnings and the results of tax audits.

Judgments and uncertainties involved in the estimate



Our liability for unrecognized tax benefits contains uncertainties because
management is required to make assumptions and apply judgment to estimate the
exposures associated with our various tax filing positions. Such assumptions can
include complex and uncertain external factors, such as changes in tax law,
interpretations of tax law and the timing of such changes, and uncertain
internal factors such as taxable earnings by jurisdiction, the magnitude and
timing of certain transactions and capital spending.

Effect if actual results differ from assumptions



Although we believe that the judgments and estimates discussed herein are
reasonable, actual results could differ, and we may be exposed to losses or
gains that could be material. To the extent we prevail in matters for which a
liability has been established or are required to pay amounts in excess of our
established liability, our effective income tax rate in a given financial
statement period could be materially affected. An unfavorable tax settlement
generally would require use of our cash and may result in an increase in our
effective income tax rate in the period of resolution. A favorable tax
settlement may reduce our effective income tax rate in the period of resolution.

Service Revenue

Description

We sell customers support plans as part of a bundled service offer which may
include items such as technical support, extended warranty, price discounts on
future purchases, anti-virus software and one-time service repairs. We allocate
the transaction price to all performance obligations identified in the contract
based on their relative fair value. For technical support membership contracts,
we typically recognize revenue over time on a usage basis, an input method of
measuring progress over the related contract term. This method involves the use
of expected usage patterns, derived from historic information.

Judgments and uncertainties involved in the estimate



There is judgment in (1) determining the level at which we apply a portfolio
approach to these contracts; (2) measuring the relative standalone selling price
for performance obligations within these contracts to the extent that they are
only bundled and sold to customers with other performance obligations, or
alternatively, using a cost-plus margin approach; and (3) assessing the pattern
of delivery across multiple portfolios of customers, including estimating
current and future usage patterns. When insufficient history of usage is
available, we generally recognize revenue ratably over the life of the contract.

Effect if actual results differ from assumptions

A 10% change in the amount of services membership deferred revenue as of February 1, 2020, would have affected net earnings by approximately $12 million in fiscal 2020.

New Accounting Pronouncements

For a description of new applicable accounting pronouncements, see Note 1, Summary of Significant Accounting Policies, of the Notes to Consolidated Financial Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K.

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