today additions to its market-leading GoToMyPC
remote access and GoToAssist
remote support portfolio with apps designed for Samsung's new generation
of Android mobile devices aimed at improving user productivity.
Recommended as an "S
Suggest" App by Samsung, the new GoToMyPC app is optimized to work
with the Samsung GALAXY Note II with S Pen for easy and secure access to
any computer on the go. With the new GoToAssist app, GoToAssist
Corporate customers can now provide full remote control support for
Samsung Android mobile devices. For existing users of GoToMyPC
Corporate, the mobile apps are now available free on Google
In a world of consumerization and choice, today's mobile workforce is
looking for easier ways to work the way it wants - with anyone, from any
location, on any device. Citrix provides new mobile device support
solutions, allowing organizations the ability to service and support
their mobile workforce. Citrix solutions help organizations ensure they
have the control and security they need while providing mobile users
access to data, apps and devices. At its Synergy
Barcelona conference last month, Citrix unveiled the next phase of
its strategy to enable the mobile enterprise with new services that
respond to the consumer-inspired mobile workstyles trend. The new remote
support and remote access apps for Samsung Android devices are one more
way Citrix is delivering on its strategic vision.
"We're making it easier for companies of all sizes to seamlessly
transition to more mobile workstyles and support the broad area of
devices consumers choose to do their work. Our new mobile apps for
Samsung Android devices are a strong example of our approach to deliver
an exceptional user experience across any combination of data, apps and
devices. Our focus on delivering secure, reliable and easy-to-use
services remains key for our customers and their end users," said Brett
Caine, SVP and GM of the Online Services Division of Citrix.
GoToAssist Corporate app for Samsung Android mobile devices
Previously, due to OS security restrictions, support organizations were
unable to remotely control or view the screen of Android devices,
limiting their breadth of support capabilities. The Citrix relationship
with Samsung enables full support of Samsung Android mobile devices
running OS versions 2.3.x, 4.0.x and 4.1.x. Now, with the new GoToAssist
Corporate app, support centers and help desks can provide quick and
easy assistance for Samsung Android mobile devices and meet the growing
demand for mobile support.
Support reps are now able to request system diagnostics, chat or take
control of the device to change settings, set up email or perform other
troubleshooting tasks to resolve technical issues. All the while,
support reps are able to see the user's phone screen in real time on the
rep's computer screen, making support much quicker and easier. Support
organizations can now expand their service offerings by providing
instant assistance to mobile users to ensure that one of the most
critical and indispensable business tools -- mobile devices -- are kept up
and running 24/7.
Recently awarded the TMC
Cloud Computing Excellence Award, GoToAssist Corporate continues to
be the remote support technology of choice for users worldwide. Targeted
to multi-agent support organizations, GoToAssist Corporate provides
comprehensive and secure remote support with instant online access to a
live representative for faster resolution of complex issues and
increased customer satisfaction.
GoToMyPC is optimized for Samsung GALAXY Note II
The ability to remotely access your Mac or PC on your phone is an
essential app for today's mobile professional. GoToMyPC
enables easy, secure access to your programs, files, or networks from
any computer browser, Android or iOS smartphone or tablet or Kindle Fire
devices. Now anyone with the Samsung GALAXY Note II can use the GoToMyPC
app optimized for Samsung's new S Pen functionality with greater ease of
use and more precise navigation and input control.
With the GALAXY Note II, GoToMyPC senses when the user chooses the S Pen
instead of finger touch and instantly changes modes so users are able to
work faster by dragging and selecting text, hovering and clicking on
links, moving content around via cut, paste, drag and drop and
navigating windows. You can even handwrite with the S Pen and have the
text converted to your computer's document.
"As a leading provider of mobile access, support and collaboration
solutions for the mobile workforce, Citrix shares our commitment to
transforming the way consumers interact, connect and create on their
mobile devices. We're excited to provide our customers quick and easy
access to market-leading apps like GoToAssist and GoToMyPC right from
their Samsung Android devices," said Vice President Jae Shin, B2B
Alliance Group Leader of Mobile Communications Division, Samsung
The Citrix Family of Android Apps Helps Samsung Users Work Anywhere
In addition to Android apps for GoToAssist and GoToMyPC, Citrix offers a
full family of Android apps for these products:
GoToMeeting - for integrated video, web and audio
conferencing that makes online collaboration simple, natural and easy.
GoToWebinar - for easy, do-it-yourself, cost-effective
webinars for up to 1,000 attendees.
Podio - for social team collaboration that makes it easy
for people to manage projects and get real work done.
ShareFile - for easy and secure file access, content sharing and
collaboration from any device.
Receiver - for easy access to applications, documents and
virtual desktops from any device, anywhere.
Follow Us Online
@GoToMyPC, @GoToMeeting, @GoToWebinar, @Podio, @ShareFile
on Facebook, GoToAssist
on Facebook, GoToMyPC
on Facebook, GoToMeeting
on Facebook, GoToWebinar
on Facebook, ShareFile
Workshifting blog: www.workshifting.com
Citrix (NASDAQ:CTXS) transforms how businesses and IT work and people
collaborate in the cloud era. With market-leading cloud, collaboration,
networking and virtualization technologies, Citrix powers mobile
workstyles and cloud services, making complex enterprise IT simpler and
more accessible for 260,000 organizations. Citrix products touch 75
percent of Internet users each day and it partners with more than 10,000
companies in 100 countries. Annual revenue in 2011 was $2.21 billion.
Learn more at www.citrix.com.
The Online Services Division of Citrix provides secure, easy-to-use
cloud-based solutions that enable people to work from anywhere with
anyone. Whether using GoToMeeting to
hold online meetings, GoToWebinar to
conduct larger web events, GoToTraining to
train customers or employees, Podio to
create customized workspaces and apps to collaborate with anyone, GoToMyPC to
access and work on a remote Mac or PC, GoToAssist to
provide IT support and management or ShareFile
share files, documents and data, businesses and individuals are
increasing productivity, decreasing travel costs and improving sales,
training and service on a global basis. For more information, visit www.citrixonline.com.
For Citrix Investors
This release contains forward-looking statements which are made pursuant
to the safe harbor provisions of Section 27A of the Securities Act of
1933 and of Section 21E of the Securities Exchange Act of 1934. The
forward-looking statements in this release do not constitute guarantees
of future performance. Those statements involve a number of factors that
could cause actual results to differ materially, including risks
associated with the impact of the global economy and uncertainty in the
IT spending environment, revenue growth and recognition of revenue,
products and services, their development and distribution, product
demand and pipeline, economic and competitive factors, the Company's key
strategic relationships, acquisition and related integration risks as
well as other risks detailed in the Company's filings with the
Securities and Exchange Commission. Citrix assumes no obligation to
update any forward-looking information contained in this press release
or with respect to the announcements described herein.
The development, release, timing and combination of any features or
functionality described for our products remains at our sole discretion
and are subject to change without notice or consultation. The
information provided is for informational purposes only and is not a
commitment, promise or legal obligation to deliver any material, code or
functionality and should not be relied upon in making purchasing
decisions or incorporated into any contract.
Citrix, GoToMeeting, GoToWebinar, GoToTraining, Podio, GoToMyPC,
GoToAssist, ShareFile and Citrix Receiver are trademarks of Citrix
Systems, Inc. and/or one or more of its subsidiaries, and are or may be
registered in the U.S. Patent and Trademark Office and in other
countries. All other trademarks and registered trademarks are property
of their respective owners.
Online Services Division