In view of the latest development of the novel coronavirus in the community,
The company will timely review the special arrangement and request the kind understanding of the customers.
During the period, some customers might receive electricity bill with estimated consumption. For residential customers, the electricity bill will be estimated based on the consumption of the same billing period of last year, whereas business customers' electricity bill will be estimated with reference to the consumption of the previous month. When the meter reading service resumes, the electricity bill will be adjusted according to the actual consumption and customers will then receive an adjusted bill. A set of Frequently Asked Questions on estimated and adjusted bill is available at CLP website (https://clp.to/2ZHFqKP) for customers' reference. Customers may also contact
In addition,
About
Contact:
Tel: (852) 2678 8111
Fax: (852) 2760 4448
Email: clpinfo@clp.com.hk
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