RICHMOND - The following is a letter to
To help you in your coverage, here's a link to download video of our crews prepping for storms: https://news.dominionenergy.com/Isaias
In addition, journalists can call our 24/7 media line at 804-771-6115 for information or interviews.
The safety of our customers is always our top priority, especially when storms are in the forecast. We are tracking Hurricane Isaias and encourage
We are staffed up and crews are ready to respond as safely and quickly as possible to any power outages that occur. We're preparing for the possibility of a multi-day power restoration effort, and we have staged crews and equipment across our
The fastest way to report or track an outage is using our mobile app or online at DominionEnergy.com. We encourage
Here's how you can be ready for any storm
Create an emergency kit with flashlights, batteries, cleaning supplies and face coverings.
Prepare a first-aid kit with bandages, anti-bacterial wipes, over-the-counter medications, and prescription medications.
Remember to carry your healthcare information with you and to prepare your medical devices, especially if you are disabled or elderly.
Download the Dominion Energy Outage Center app (
Prepare a supply of water and non-perishable food.
Charge your phone and other electronic devices fully before the storm arrives.
Make sure your contact information is updated in our system so that we have a way to get in touch with you.
Here's how you can stay safe
Beware of downed power lines. Assume they are energized and dangerous. Very high winds and rain can cause trees and branches to fall, which may bring down power lines. Stay at least 30 feet away and make sure your family, pets, and neighbors also avoid the downed wire. Call
Properly connect your generator. If you have a generator, be sure it is fueled, tested, and properly connected before the severe weather arrives. Follow the manufacturer's instructions and always operate outdoors with good ventilation. Improper use of a generator could be life-threatening for customers and for line crews working to restore power.
Contact:
Tel: 804-771-6115
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