Eversource Energy : Restores Power to More Than 42,000 Customers in 14 Hours

MANCHESTER, N.H. (November 27, 2018) - Eversource crews continue work to restore power to customers impacted by heavy, wet snow that is weighing down trees and branches and causing them to fall onto power lines. More than 42,000 customers have been restored since the storm started on Monday night, causing the most extensive damage in the Newport, Tilton and Conway areas. Eversource crews from Massachusetts and Connecticut, as well as additional contract crews, are assisting with the effort.

"We appreciate the challenges our customers face when the power is out," said Eversource NH Vice President of Electric Operations Joe Purington. "With breezy conditions occurring today, we are experiencing additional power outages and we will dispatch crews to determine the cause and make repairs as safely and quickly as possible. We are focusing our resources on the hardest hit areas and will continue to work tirelessly until all our customers have power."

Eversource has more than 300 line, tree and service crews working to repair extensive damage to its electric system. The energy company anticipates an extended restoration effort and crews will work around-the-clock until all customers are restored. Customers are encouraged to ensure that they have an adequate supply of bottled water, non-perishable food and any required medications for all members of their family, as well as any pets. A back-up generator is a great backup plan if the power goes out, but only if it is used safely. Customers using a generator should be sure that it was installed by a licensed electrician to ensure that the electricity produced does not back-feed into the power lines, and generators should always be used outdoors and as far away from the home as possible. Click here for more tips on using a generator safely.

Eversource reminds customers to always stay away from downed lines and report them immediately by calling 9-1-1. Eversource customers should report power outages online at Eversource.com, or by calling 800-662-7764. Additional tips on preparing for and staying safe during a storm are available online at ReadyNH.gov. Customers who use a home medical device should be sure to have a plan in place that will enable continued use during a power outage.

Eversource (NYSE: ES) is New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns, and also supplies water to approximately 9,300 homes and businesses in Hampton, North Hampton and Rye. Eversource is proud to be recognized as the top contributor to United Way in New Hampshire. Recognized as the top U.S. utility for its energy efficiency programs by the sustainability advocacy organization Ceres, Eversource harnesses the commitment of about 8,000 employees across three states to build a single, united company around the mission of safely delivering reliable energy and water with superior customer service. For more information, please visit our website and follow us on Twitter (@eversourceNH) and Facebook (facebook.com/EversourceNH). For more information on our water services, visit www.aquarionwater.com.

CONTACT:
William Hinkle
603-634-2228
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Kaitlyn Woods
603-634-2418
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