The powerful storm system passed swiftly through
Nearly 4,000 utility personnel are working to restore power in JCP&L's service territory, including approximately 1,000 JCP&L employees, 1,500 employees and contractors from FirstEnergy companies that were not impacted by the storm, and more than 1,500 external resources that had already been secured. Approximately 1,300 additional external line workers are being deployed and two additional staging sites are being established in
Met-Ed line crews are being assisted by approximately 154 external utility personnel, contractors who have been working on transmission and distribution projects across its service area, as well as additional employees and contractors assisting from the company's other
"As the Tropical Storm crossed our JCP&L and Met-Ed service territories, heavy winds and rain caused thousands of instances of downed wires, broken poles and crossarms, and damaged transformers caused by trees and other debris contacting our electrical equipment," said
Current outage updates as of
* JCP&L: Approximately 788,000 customers in northern and central
* Met-Ed: Approximately 88,000 customers in eastern
FirstEnergy continues to ensure the safety and health of all emergency response personnel by adhering to
During severe weather, customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on www.firstenergycorp.com. Customers should immediately report downed wires to their utility or their local police or fire department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be exercised in areas where downed wires may be tangled in downed tree branches or other debris.
Water and Ice Locations
* Water and ice are available to customers without service due to yesterday's storm. For a list of locations, visit www.firstenergycorp.com/storminfo and click on "water and ice locations."
Customer Generators
* Emergency power generators offer an option for customers needing or wanting uninterrupted service. However, to ensure the safety of the home's occupants as well as that of utility company employees who may be working on power lines in the area, the proper generator should be selected and installed by a qualified electrician. When operating a generator, the power coming into the home should always be disconnected. Otherwise, power from the generator could be sent back onto the utility lines, creating a hazardous situation for utility workers.
For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages.
FirstEnergy customers also can subscribe to email and text message alert notifications to receive weather alerts in advance of major storms, and updates on scheduled or extended power outages. More information about these communications tools is available online at www.firstenergycorp.com/connect.
Met-Ed serves approximately 570,000 customers within 3,300 square miles of eastern and southeastern
JCP&L serves 1.1 million
FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in
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