This quarterly report contains "forward-looking statements" within the meaning
of the Private Securities Litigation Reform Act of 1995. These statements
include statements about the Company's plans, strategies, financial performance,
prospects, or future events and involve known and unknown risks that are
difficult to predict. As a result, our actual results, performance, or
achievements may differ materially from those expressed or implied by these
forward-looking statements. In some cases, you can identify forward-looking
statements by the use of words such as "may," "could," "expect," "intend,"
"plan," "seek," "anticipate," "believe," "estimate," "predict," "potential,"
"continue," "likely," "will," "would," and variations of these terms and similar
expressions, or the negative of these terms or similar expressions. Such
forward-looking statements are necessarily based upon estimates and assumptions
that, while considered reasonable by us and our management, are inherently
uncertain. Factors that may cause actual results to differ materially from
current expectations include, but are not limited to: the factors discussed in
our filings with the SEC, including our Annual Report on Form 10-K and our
Current Report on Form 8-K filed on April 21, 2020; the short and longer-term
effects of the COVID-19 pandemic, including on the demand for travel, transient
and group business, and levels of consumer confidence; actions that governments,
businesses, and individuals take in response to the COVID-19 pandemic or any
future resurgence, including limiting or banning travel; the impact of the
COVID-19 pandemic, and actions taken in response to the COVID-19 pandemic or any
future resurgence, on global and regional economies, travel, and economic
activity, including the duration and magnitude of its impact on unemployment
rates and consumer discretionary spending; the ability of third-party owners,
franchisees, or hospitality venture partners to successfully navigate the
impacts of the COVID-19 pandemic; the pace of recovery following the COVID-19
pandemic or any future resurgence; general economic uncertainty in key global
markets and a worsening of global economic conditions or low levels of economic
growth; the rate and the pace of economic recovery following economic downturns;
levels of spending in business and leisure segments as well as consumer
confidence; declines in occupancy and average daily rate; limited visibility
with respect to future bookings; loss of key personnel; domestic and
international political and geopolitical conditions, including political or
civil unrest or changes in trade policy; hostilities, or fear of hostilities,
including future terrorist attacks, that affect travel; travel-related
accidents; natural or man-made disasters such as earthquakes, tsunamis,
tornadoes, hurricanes, floods, wildfires, oil spills, nuclear incidents, and
global outbreaks of pandemics or contagious diseases or fear of such outbreaks,
such as the COVID-19 pandemic; our ability to successfully achieve certain
levels of operating profits at hotels that have performance tests or guarantees
in favor of our third-party owners; the impact of hotel renovations and
redevelopments; risks associated with our capital allocation plans and common
stock repurchase program and quarterly dividend, including a reduction in or
elimination of repurchase activity or dividend payments; the seasonal and
cyclical nature of the real estate and hospitality businesses; changes in
distribution arrangements, such as through internet travel intermediaries;
changes in the tastes and preferences of our customers; relationships with
colleagues and labor unions and changes in labor laws; the financial condition
of, and our relationships with, third-party property owners, franchisees, and
hospitality venture partners; the possible inability of third-party owners,
franchisees, or development partners to access capital necessary to fund current
operations or implement our plans for growth; risks associated with potential
acquisitions and dispositions and the introduction of new brand concepts; the
timing of acquisitions and dispositions, and our ability to successfully
integrate completed acquisitions with existing operations; failure to
successfully complete proposed transactions (including the failure to satisfy
closing conditions or obtain required approvals); our ability to successfully
execute on our strategy to expand our management and franchising business while
at the same time reducing our real estate asset base within targeted timeframes
and at expected values; declines in the value of our real estate assets;
unforeseen terminations of our management or franchise agreements; changes in
federal, state, local, or foreign tax law; increases in interest rates and
operating costs; foreign exchange rate fluctuations or currency restructurings;
lack of acceptance of new brands or innovation; general volatility of the
capital markets and our ability to access such markets; changes in the
competitive environment in our industry, including as a result of the COVID-19
pandemic, industry consolidation, and the markets where we operate; our ability
to successfully grow the World of Hyatt loyalty program; cyber incidents and
information technology failures; outcomes of legal or administrative
proceedings; and violations of regulations or laws related to our franchising
business. These factors are not necessarily all of the important factors that
could cause our actual results, performance, or achievements to differ
materially from those expressed in or implied by any of our forward-looking
statements. Other unknown or unpredictable factors also could harm our business,
financial condition, results of operations, or cash flows. All forward-looking
statements attributable to us or persons acting on our behalf are expressly
qualified in their entirety by the cautionary statements set forth above.
Forward-looking statements speak only as of the date they are made, and we do
not undertake or assume any obligation to update publicly any of these
forward-looking statements to reflect actual results, new information or future
events, changes in assumptions, or changes in other factors affecting
forward-looking statements, except to the extent

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required by applicable law. If we update one or more forward-looking statements,
no inference should be drawn that we will make additional updates with respect
to those or other forward-looking statements.
The following discussion should be read in conjunction with the Company's
condensed consolidated financial statements and accompanying Notes, which appear
elsewhere in this Quarterly Report on Form 10-Q.
Executive Overview
We provide hospitality and other services on a worldwide basis through the
development, ownership, operation, management, franchising, and licensing of
hospitality and wellness-related businesses. We develop, own, operate, manage,
franchise, license, or provide services to a portfolio of properties consisting
of full service hotels, select service hotels, resorts, and other properties,
including branded spas and fitness studios, and timeshare, fractional, and other
forms of residential, vacation, and condominium ownership units.
At March 31, 2020, our worldwide hotel portfolio consisted of 924 full and
select service hotels (223,474 rooms), including:
•      413 managed properties (126,251 rooms), all of which we operate under

management and hotel services agreements with third-party property owners;

• 446 franchised properties (73,387 rooms), all of which are owned by third


       parties that have franchise agreements with us and are operated by third
       parties;

• 31 owned properties (13,534 rooms) (including 1 consolidated hospitality

venture), 1 finance leased property (171 rooms), and 6 operating leased


       properties (2,086 rooms), all of which we manage; and


•      25 managed properties and 2 franchised properties owned or leased by
       unconsolidated hospitality ventures (8,045 rooms).

Our worldwide property portfolio also included: • 8 all-inclusive resorts (3,153 rooms), all of which are owned by a third

party in which we hold common shares and which operates the resorts under

franchise agreements with us;

• 16 vacation ownership properties under the Hyatt Residence Club brand and


       operated by third parties;


•      36 residential properties, which consist of branded residences and

serviced apartments. We manage all of the serviced apartments and those

branded residential units that participate in a rental program with an

adjacent Hyatt-branded hotel; and

• 37 condominium ownership properties for which we provide services for the

rental programs or homeowners associations (including 1 unconsolidated

hospitality venture).




Our worldwide property portfolio also included branded spas and fitness studios,
comprised of managed and leased locations. Additionally, through strategic
relationships, we provide certain reservation and/or loyalty program services to
hotels that are unaffiliated with our hotel portfolio and operate under other
tradenames or marks owned by such hotel or licensed by third parties.
We report our consolidated operations in U.S. dollars. Amounts are reported in
millions, unless otherwise noted. Percentages may not recompute due to rounding,
and percentage changes that are not meaningful are presented as "NM". Constant
currency disclosures throughout Management's Discussion and Analysis of
Financial Condition and Results of Operations are non-GAAP measures. See
"-Non-GAAP Measures" for further discussion of constant currency disclosures. We
manage our business within four reportable segments as described below:
•      Owned and leased hotels, which consists of our owned and leased full

service and select service hotels and, for purposes of segment Adjusted

EBITDA, our pro rata share of the Adjusted EBITDA of our unconsolidated

hospitality ventures, based on our ownership percentage of each venture;

Americas management and franchising ("Americas"), which consists of our

management and franchising of properties located in the United States,

Latin America, Canada, and the Caribbean;


•      ASPAC management and franchising ("ASPAC"), which consists of our
       management and franchising of properties located in Southeast Asia,
       Greater China, Australia, South Korea, Japan, and Micronesia; and



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• EAME/SW Asia management and franchising ("EAME/SW Asia"), which consists

of our management and franchising of properties located in Europe, Africa,

the Middle East, India, Central Asia, and Nepal.




Within corporate and other, we include the results of Exhale, results from our
co-branded credit cards, and unallocated corporate expenses. See Part I, Item 1
"Financial Statements-Note 17 to the Condensed Consolidated Financial
Statements" for further discussion of our segment structure, including changes
that were effective January 1, 2020.
Overview of the Impact of the COVID-19 Pandemic
The global spread and unprecedented impact of the COVID-19 pandemic is complex
and rapidly evolving and has resulted in significant disruption to our business,
the lodging and hospitality industries, and the global economy. The pandemic has
led governments and other authorities around the world to impose measures
intended to control its spread, including restrictions on freedom of movement,
gatherings of large numbers of people, and business operations such as travel
bans, border closings, business closures, quarantines, shelter-in-place orders,
and social distancing measures. As a result, the COVID-19 pandemic and its
consequences have significantly reduced global travel and demand for hotel rooms
and have had a material detrimental impact on global commercial activity across
the travel, lodging, and hospitality industries, all of which has had, and is
expected to continue to have, a material impact on our business, results of
operations, and cash flows for the year ending December 31, 2020.
We do not expect a material improvement in results until business traveler and
general consumer confidence related to risks associated with
the COVID-19 pandemic improves and various governmental restrictions on travel
and freedom of movement are lifted. Even after such restrictions are lifted and
we are able to reopen hotels where operations are currently suspended, there
remains considerable uncertainty as to the time it will take to see an increase
in travel and demand for lodging and travel-related experiences.
We continue to monitor the rapidly evolving situation and guidance from
international and domestic authorities, including federal, state, and local
public health authorities, and we may be required or elect to take additional
actions based on their recommendations. Under these circumstances, there may be
developments that require us to further adjust our operations.
Overview of Financial Results
For the quarter ended March 31, 2020, we reported a net loss attributable to
Hyatt Hotels Corporation of $103 million, representing a $166 million decrease
compared to the quarter ended March 31, 2019, primarily driven by the COVID-19
pandemic.
Consolidated revenues decreased $248 million or 19.9% ($244 million or 19.7%,
excluding the impact of currency), during the quarter ended March 31, 2020
compared to the quarter ended March 31, 2019. The decreases in management,
franchise, and other fees, other revenues, and revenues for the reimbursement of
costs incurred on behalf of managed and franchised properties of $33 million,
$10 million, and $57 million, respectively, for the quarter ended March 31, 2020
compared to the quarter ended March 31, 2019, were primarily driven by the
impact of the COVID-19 pandemic. Owned and leased hotels revenues decreased $147
million primarily due to the impact of the COVID-19 pandemic on comparable owned
and leased hotels and dispositions in 2019.
Across our portfolio of properties, we expect significant disruption during the
second quarter with a level of recovery beginning in the third quarter. The pace
of recovery is difficult to predict at this time and highly dependent on a
variety of factors including corporate travel demand, consumer confidence
regarding the safety of travel, and the global economic impact resulting from
the pandemic.
At our owned and leased hotels and at our full and select service hotels in the
Americas, we have seen cancellations concentrated in the first half of 2020.
While cancellation activity has been modest for the second half of 2020, we
anticipate cancellation activity to increase, especially for larger corporate
meetings, as guest and customer booking behavior remains uncertain at this time.
Cancellations for 2021 and beyond remain limited, and we continue to see
long-term group bookings production; however, booking volumes began to decrease
in April.
Our consolidated Adjusted EBITDA for the quarter ended March 31, 2020 decreased
$101 million compared to the first quarter of 2019. See "-Segment Results" for
further discussion. For the remainder of the year, we expect Adjusted EBITDA to
be negatively impacted by the expected declines in revenues across our portfolio
of properties and ongoing non-controllable fixed expenses at our owned and
leased hotels. We anticipate this will be partially offset by favorability in
Adjusted selling, general, and administrative expenses as a result of decreased
payroll and

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related costs and the elimination of all non-essential spending. See "-Non-GAAP
Measures" for an explanation of how we utilize Adjusted EBITDA, why we present
it, and material limitations on its usefulness, as well as a reconciliation of
our net income (loss) attributable to Hyatt Hotels Corporation to EBITDA and a
reconciliation of EBITDA to consolidated Adjusted EBITDA.
During the quarter ended March 31, 2020, we returned $69 million of capital to
our shareholders through share repurchases and $20 million through our quarterly
dividend payment. We discontinued all share repurchase activity, effective March
3, 2020, and we also suspended all dividend payments. The suspension of share
repurchases and dividend payments will continue through the first quarter of
2021. Furthermore, the terms of the Revolver Amendment restrict our ability to
repurchase shares and pay dividends during this same period.
We expect to remain on track to successfully execute plans to sell approximately
$1.5 billion of real estate by March 2022 as part of our capital strategy, and
as of March 31, 2020, we have realized proceeds of over $950 million from the
disposition of owned assets.
Hotel Chain Revenue per Available Room ("RevPAR") Statistics.
                                                                             RevPAR
                                                                  Three Months Ended March 31,
                                             Number of
                                             comparable                              vs. 2019 (in
(Comparable locations)                       hotels (1)            2020               constant $)
System-wide hotels                                   816    $             92            (28.1 )%
Owned and leased hotels                               37    $            130            (25.8 )%
Americas full service hotels                         210    $            115            (24.2 )%
Americas select service hotels                       382    $             75            (22.9 )%
ASPAC full service hotels                            101    $             70            (48.0 )%
ASPAC select service hotels                           20    $             24            (47.5 )%
EAME/SW Asia full service hotels                      86    $             88            (22.5 )%
EAME/SW Asia select service hotels                    17    $             53            (12.7 )%

(1) The number of comparable hotels presented above includes owned and leased hotels and hotels that have temporarily suspended operations due to the COVID-19 pandemic.




We started 2020 with RevPAR growth in the low single-digits in both comparable
system-wide and owned and leased hotels, excluding our ASPAC region.
February year-to-date system-wide results decreased approximately 4.8% entirely
due to the impact of the COVID-19 pandemic in Greater China and other areas of
Asia. Excluding the results of our ASPAC region,
February year-to-date system-wide results increased 1.6%. With the global spread
of the COVID-19 pandemic in March, we began to experience significant decreases
in demand, with a system-wide RevPAR decrease of 66.6% in March. This
system-wide RevPAR decrease reflects declines of 63.6% in the Americas, 77.8% in
ASPAC, 69.3% in EAME/SW Asia, and 71.9% in our owned and leased portfolio in
March.
The following table sets forth our comparable RevPAR performance by month for
the three months ended March 31, 2020 compared to the same periods in the prior
year:
                                                                                         Three Months
                                                                                        Ended March 31,
                                January 2020        February 2020       March 2020           2020
Owned and leased                       1.7  %              3.4  %            (71.9 )%          (25.8 )%
Management and franchising:
Americas                               2.0  %              0.3  %            (63.6 )%          (23.8 )%
ASPAC                                 (6.9 )%            (56.8 )%            (77.8 )%          (48.0 )%
EAME/SW Asia                          10.5  %             (2.5 )%            (69.3 )%          (21.9 )%
System-wide                            1.2  %            (10.6 )%            (66.6 )%          (28.1 )%

See "-Segment Results" for detailed discussion of RevPAR by segment.


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Various parts of the world remain under strict quarantines and travel
restrictions which have resulted in significant declines in occupancy with
uncertainty surrounding near-term improvement. System-wide occupancy rates for
the month ended April 30, 2020 are averaging approximately 15% for hotels that
remain operational. At April 30, 2020, operations were suspended at
approximately 35% of our system-wide hotels. Operations were suspended at 62% of
our full service hotels and 19% of our select service hotels in the Americas, at
17% of our hotels in ASPAC, and at 58% of our hotels in EAME/SW Asia. Operations
were suspended at 82% of our owned and leased hotels.
Comparable system-wide RevPAR has worsened in April, and we expect a material
decrease in RevPAR for the second quarter of 2020.
Results of Operations
Three Months Ended March 31, 2020 Compared with Three Months Ended March 31,
2019
Discussion on Consolidated Results
For additional information regarding our consolidated results, please also refer
to our condensed consolidated statements of income (loss) included in this
quarterly report. Consolidated results were impacted significantly by the
COVID-19 pandemic during the three months ended March 31, 2020 compared to the
three months ended March 31, 2019. See "-Segment Results" for further
discussion.
The impact from our investments in marketable securities held to fund our
deferred compensation plans through rabbi trusts was recorded on the various
financial statement line items discussed below and had no impact on net income
(loss). See "Net gains (losses) and interest income from marketable securities
held to fund rabbi trusts" for the allocation of the impact to the various
financial statement line items.
Owned and leased hotels revenues.
                                                        Three Months Ended 

March 31,


                                    2020          2019            Better / (Worse)         Currency Impact
Comparable owned and leased
hotels revenues                  $     323     $     418     $      (95 )      (22.8 )%   $          (2 )
Non-comparable owned and leased
hotels revenues                          -            52            (52 )      (99.4 )%              (1 )
Total owned and leased hotels
revenues                         $     323     $     470     $     (147 )      (31.2 )%   $          (3 )





Owned and leased hotels revenues decreased during the three months ended
March 31, 2020, compared to the same period in the prior year, driven by
declines in comparable owned and leased hotels revenues due to the impact of the
COVID-19 pandemic and the associated suspension of hotel operations at a number
of hotels and non-comparable owned and leased hotels revenues related to
dispositions. See "-Segment Results" for further discussion.

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Management, franchise, and other fees revenues.


                                               Three Months Ended March 31,
                                          2020         2019      Better / (Worse)
Base management fees                  $    47         $  63    $   (16 )    (24.4 )%
Incentive management fees                   8            34        (26 )    (78.1 )%
Franchise fees                             27            32         (5 )    (14.8 )%
Management and franchise fees              82           129        (47 )    (36.2 )%
Other fees revenues                        26            12         14      105.8  %
Management, franchise, and other fees $   108         $ 141    $   (33 )    (23.6 )%


                                                  Three Months Ended March 31,
                                             2020       2019       Better / (Worse)

Management, franchise, and other fees $ 108 $ 141 $ (33 )

   (23.6 )%
Contra revenue                                 (6 )       (5 )        (1 )    (23.0 )%
Net management, franchise, and other fees $   102      $ 136     $   (34 )    (25.4 )%








The decrease in management and franchise fees for the three months ended
March 31, 2020, compared to the same period in the prior year, was primarily
driven by decreased demand and suspended hotel operations at a number of hotels
as a result of the COVID-19 pandemic. The increase in other fees was primarily
driven by license fees in the Americas and ASPAC management and franchising
segments. See "-Segment Results" for further discussion.
Other revenues.  During the three months ended March 31, 2020, compared to the
three months ended March 31, 2019, other revenues decreased $10 million
primarily driven by the impact of the COVID-19 pandemic on our residential
management operations.
Revenues for the reimbursement of costs incurred on behalf of managed and
franchised properties.
                                                        Three Months Ended March 31,
                                               2020            2019                Change
Revenues for the reimbursement of costs
incurred on behalf of managed and
franchised properties                     $      533        $     590     $     (57 )       (9.6 )%
Less: rabbi trust impact                          20              (13 )          33        255.8  %
Revenues for the reimbursement of costs
incurred on behalf of managed and
franchised properties excluding rabbi
trust impact                              $      553        $     577     $     (24 )       (4.1 )%





Excluding the impact of rabbi trust, revenues for the reimbursement of costs
incurred on behalf of managed and franchised properties decreased during the
three months ended March 31, 2020, compared to the three months ended March 31,
2019, primarily driven by lower reimbursements for payroll and related costs due
to the impact of the COVID-19 pandemic and the associated suspension of hotel
operations at a number of hotels.

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Owned and leased hotels expense.


                                                                Three 

Months Ended March 31,


                                                   2020             2019              Better / (Worse)
Comparable owned and leased hotels expense     $      276       $      313     $       37              11.9 %
Non-comparable owned and leased hotels expense          3               40             37              92.3 %
Rabbi trust impact                                     (7 )              4             11             260.0 %

Total owned and leased hotels expense $ 272 $ 357

   $       85              23.9 %





Owned and leased hotels expense decreased during the three months ended
March 31, 2020, compared to the same period in the prior year, driven primarily
by declines in comparable owned and leased hotels expense due to the
aforementioned suspension of hotel operations at a number of hotels and
non-comparable owned and leased hotels expense related to dispositions. See
"-Segment Results" for further discussion. The impact recognized from our
employee benefit programs funded through rabbi trusts was driven by the
performance of the underlying invested assets during the three months ended
March 31, 2020 compared to the three months ended March 31, 2019.
Other direct costs.  Other direct costs decreased $11 million during the three
months ended March 31, 2020, compared to the three months ended March 31, 2019,
primarily driven by a $6 million decrease in our residential management
operations as a result of the COVID-19 pandemic and a $4 million decrease
related to our co-branded credit card program.
Selling, general, and administrative expenses.
                                                        Three Months Ended 

March 31,


                                              2020            2019          

Change


Selling, general, and administrative
expenses                                  $       47       $     128     $     (81 )      (63.2 )%
Less: rabbi trust impact                          41             (26 )          67        258.0  %
Less: stock-based compensation expense           (15 )           (20 )           5         21.0  %
Adjusted selling, general, and
administrative expenses                   $       73       $      82     $      (9 )      (11.4 )%





Adjusted selling, general, and administrative expenses exclude the impact of
expenses related to deferred compensation plans funded through rabbi trusts and
stock-based compensation expense. Adjusted selling, general, and administrative
expenses, as we define it, is a non-GAAP measure. See "-Non-GAAP Measures" for
further discussion of Adjusted selling, general, and administrative expenses.
Adjusted selling, general, and administrative expenses decreased during the
three months ended March 31, 2020, compared to the three months ended March 31,
2019, driven by an $8 million decrease in payroll and related costs as a result
of the COVID-19 pandemic and $5 million of integration related costs in 2019
associated with the acquisition of Two Roads, partially offset by a $3 million
increase in bad debt expense in 2020.
Costs incurred on behalf of managed and franchised properties.
                                                        Three Months Ended 

March 31,


                                               2020            2019         

Change


Costs incurred on behalf of managed and
franchised properties                     $      555        $     605     $     (50 )       (8.2 )%
Less: rabbi trust impact                          20              (13 )          33        255.8  %
Costs incurred on behalf of managed and
franchised properties excluding rabbi
trust impact                              $      575        $     592     $     (17 )       (2.8 )%





Excluding the impact of rabbi trust, costs incurred on behalf of managed and
franchised properties decreased during the three months ended March 31, 2020,
compared to the three months ended March 31, 2019, primarily

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driven by lower reimbursements for payroll and related costs due to the impact
of the COVID-19 pandemic and the associated suspension of hotel operations at a
number of hotels.
Net gains (losses) and interest income from marketable securities held to fund
rabbi trusts.
                                                         Three Months Ended March 31,
                                              2020             2019            Better / (Worse)
Rabbi trust impact allocated to selling,
general, and administrative expenses      $      (41 )     $       26     $      (67 )     (258.0 )%
Rabbi trust impact allocated to owned and
leased hotels expense                             (7 )              4            (11 )     (260.0 )%
Net gains (losses) and interest income
from marketable securities held to fund
rabbi trusts                              $      (48 )     $       30     $      (78 )     (258.3 )%





Net gains (losses) and interest income from marketable securities held to fund
rabbi trusts decreased during the three months ended March 31, 2020, compared to
the three months ended March 31, 2019, driven by the performance of the
underlying invested assets.



Gains on sales of real estate.  During the three months ended March 31, 2020, we
recognized a $4 million pre-tax gain related to an unrelated third-party's
investment in certain of our subsidiaries that are developing a hotel, parking,
and retail space in Philadelphia, Pennsylvania and a $4 million pre-tax gain for
the sale of a building in Omaha, Nebraska. See Part I, Item 1 "Financial
Statements-Note 7 to the Condensed Consolidated Financial Statements" for
additional information.
Other income (loss), net.  Other income (loss), net decreased $132 million
during the three months ended March 31, 2020 compared to the same period in the
prior year. See Part I, Item 1 "Financial Statements-Note 19 to the Condensed
Consolidated Financial Statements" for additional information.
Benefit (provision) for income taxes.
                                            Three Months Ended March 31,
                                       2020       2019       Better / 

(Worse)


Income (loss) before income taxes    $  (138 )   $  83     $  (221 )   (267.0 )%
Benefit (provision) for income taxes      35       (20 )        55      280.2  %
Effective tax rate                      25.4 %    23.5 %                 (1.9 )%





For the three months ended March 31, 2020, we recognized an income tax benefit
of $35 million, compared to an income tax expense of $20 million for three
months ended March 31, 2019. The income tax benefit for the three months ended
March 31, 2020 is primarily due to net losses before income taxes. See Part I,
Item 1 "Financial Statements-Note 12 to the Condensed Consolidated Financial
Statements" for additional information.
Segment Results
As described in Part I, Item 1 "Financial Statements-Note 17 to the Condensed
Consolidated Financial Statements," we evaluate segment operating performance
using owned and leased hotels revenues, management, franchise, and other fees
revenues, and Adjusted EBITDA, and amounts for the three months ended March 31,
2019 have been adjusted retrospectively for the change effective January 1,
2020.
Owned and leased hotels segment.
Revenues, comparable RevPAR, and Adjusted EBITDA decreased significantly during
the three months ended March 31, 2020, compared to the three months ended
March 31, 2019, primarily driven by the impact of the COVID-19 pandemic
beginning in March 2020 at our full service hotels in the United States and
certain international markets, resulting in decreased group and transient demand
and the temporary suspension of hotel operations at a number of hotels. At March
31, 2020, 82% of our owned and leased hotels had temporarily suspended
operations.

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Owned and leased hotels segment revenues.


                                                          Three Months 

Ended March 31,


                                        2020         2019          Better / (Worse)        Currency Impact
Comparable owned and leased hotels
revenues                             $    330     $    425     $     (95 )     (22.4 )%   $          (2 )
Non-comparable owned and leased
hotels revenues                             -           52           (52 )     (99.4 )%              (1 )
Total segment revenues               $    330     $    477     $    (147 )     (30.7 )%   $          (3 )





The $95 million decrease in comparable owned and leased hotels revenue includes
a $12 million increase in revenues in January and February 2020, compared to the
same months in the prior year, primarily driven by strong group and transient
revenues in certain markets in the United States. The strong performance in the
first two months of the quarter was offset by significant revenue declines in
March as described above.
The decrease in non-comparable owned and leased hotels revenues for the three
months ended March 31, 2020, compared to the same period in the prior year, was
driven by the dispositions of Hyatt Regency Atlanta and Grand Hyatt Seoul in
2019.
                                                   Three Months Ended March 31,
                                RevPAR                       Occupancy                         ADR
                                      vs. 2019                                                      vs. 2019
                       2020        (in constant $)       2020       vs. 2019         2020       (in constant $)

Comparable owned
and leased hotels  $      130           (25.8 )%          55.3 %   (18.8)% pts   $      235           (0.5 )%





The 25.8% decline in RevPAR at our comparable owned and leased hotels reflects a
1.7% and 3.4% RevPAR increase in January and February 2020, respectively, and a
71.9% decrease in March 2020 compared to the same months in the prior year. The
increase in January and February 2020 was primarily driven by strong group
business in the United States. The decrease beginning in March 2020 was driven
by low occupancies at our full service hotels, primarily in the United States,
as a result of low transient and group demand due to the impact of the COVID-19
pandemic.
During the three months ended March 31, 2020, no properties were removed from
the comparable owned and leased hotels results.
Owned and leased hotels segment Adjusted EBITDA.
                                                       Three Months Ended 

March 31,


                                            2020              2019             Better / (Worse)
Owned and leased hotels Adjusted
EBITDA                               $        28          $       92     $       (64 )        (69.3 )%
Pro rata share of unconsolidated
hospitality ventures Adjusted EBITDA           6                  11              (5 )        (47.4 )%
Segment Adjusted EBITDA              $        34          $      103     $       (69 )        (66.9 )%





The decrease in Adjusted EBITDA was primarily driven by the aforementioned
decrease in revenues during the three months ended March 31, 2020 compared to
the same period in the prior year. Within Adjusted EBITDA, the decreases in
revenues were partially offset by a $43 million decrease in comparable owned and
leased hotels expense during the three months ended March 31, 2020, compared to
the three months ended March 31, 2019, primarily driven by a reduction of
payroll and related costs due to the temporary suspension of hotel operations at
a number of hotels. Adjusted EBITDA at our non-comparable owned and leased
hotels decreased $12 million driven by the aforementioned dispositions.

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Americas management and franchising segment.
Revenues, full service and select service RevPAR, and Adjusted EBITDA decreased
significantly during the three months ended March 31, 2020, compared to the
three months ended March 31, 2019, driven by the impact of the COVID-19 pandemic
beginning in March 2020. At March 31, 2020, 49% of our Americas full service
hotels and 9% of Americas select service hotels had temporarily suspended
operations.
Americas management and franchising segment revenues.
                                                     Three Months Ended March 31,
                                          2020            2019             Better / (Worse)
Segment revenues
Management, franchise, and other
fees                                 $        84      $      104     $       (20 )        (20.0 )%
Contra revenue                                (4 )            (4 )             -          (12.2 )%
Other revenues                                27              36              (9 )        (25.0 )%
Revenues for the reimbursement of
costs incurred on behalf of managed
and franchised properties                    484             548             (64 )        (11.6 )%
Total segment revenues               $       591      $      684     $       (93 )        (13.7 )%





Management, franchise, and other fees include a $6 million increase in other
fees driven by a license fee associated with an amended license agreement for
Hyatt Residence Club and a $3 million increase in franchise fees primarily
attributable to new and ramping hotels during January and February 2020 compared
to the same months in the prior year. The strong performance in the first two
months of the quarter was offset by revenue declines in March.
The decrease in revenues for the reimbursement of costs incurred on behalf of
managed and franchised properties was primarily driven by lower reimbursements
for payroll and related costs due to suspension of hotel operations at a number
of hotels, partially offset by an $11 million increase during January and
February 2020, compared to the same months in the prior year, primarily driven
by growth of our third-party owned managed and franchised portfolio.
Additionally, the changes in the market value of the underlying invested assets
for our benefit programs funded through rabbi trusts resulted in a $33 million
decrease during the three months ended March 31, 2020 compared to the three
months ended March 31, 2019.
                                                Three Months Ended March 31,
                               RevPAR                       Occupancy                      ADR
(Comparable                                                                                     vs. 2019
System-wide                         vs. 2019 (in                                                   (in
Hotels)                2020         constant $)         2020       vs. 2019         2020       constant $)
Americas Full
Service            $      115        (24.2 )%            54.3 %   (16.5)% pts   $      212         (1.2 )%
Americas Select
Service            $       75        (22.9 )%            56.7 %   (13.8)% pts   $      133         (4.0 )%





Comparable system-wide hotels RevPAR increased 2.0% and 0.3% in January and
February 2020, respectively, and decreased 63.6% in March 2020 compared to the
same months in the prior year.
The 24.2% RevPAR decrease at our comparable full service hotels reflects a 1.8%
RevPAR increase in the first two months of the quarter offset by a 66.0% RevPAR
decrease in March 2020 due to the COVID-19 pandemic compared to the same periods
in the prior year. The RevPAR increase in January and February 2020 was due to
strong group business in certain markets in the United States and the Caribbean.
Comparable select service RevPAR was flat in the first two months of the quarter
and decreased 57.7% in March 2020, resulting in a 22.9% decrease in RevPAR for
the three months ended March 31, 2020 compared to the three months ended March
31, 2019.

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During the three months ended March 31, 2020, no properties were removed from
the comparable Americas full service system-wide hotel results, and two
properties were removed from the comparable Americas select service system-wide
hotel results as one property left the chain and one property is undergoing a
significant renovation.
Americas management and franchising segment Adjusted EBITDA.
                                 Three Months Ended March 31,
                             2020         2019      Better / (Worse)
Segment Adjusted EBITDA $   68           $  93    $   (25 )    (26.6 )%





The decrease in Adjusted EBITDA was primarily driven by the aforementioned
decrease in revenues during the three months ended March 31, 2020 compared to
the same period in the prior year.
ASPAC management and franchising segment.
Revenues, full service and select service RevPAR, and Adjusted EBITDA decreased
significantly during the three months ended March 31, 2020, compared to the
three months ended March 31, 2019, driven by the impact of the COVID-19 pandemic
beginning in late January 2020, primarily in Greater China, and continuing in
February 2020, primarily in Japan and South Korea, as hotels were operating with
reduced occupancy rates due to lock downs, travel restrictions, and quarantine
measures. During Greater China's peak of the pandemic in February, 30% of our
full and select service hotels in Greater China and 18% of our full and select
service hotels in ASPAC had temporarily suspended operations. Operations have
resumed at many properties as travel restrictions were lifted and demand showed
gradual improvement at the end of March 2020. At March 31, 2020, 12% of both our
full and select service hotels in Greater China and in ASPAC had temporarily
suspended operations.
ASPAC management and franchising segment revenues.
                                                      Three Months Ended March 31,
                                          2020             2019              Better / (Worse)
Segment revenues
Management, franchise, and other
fees                                 $        19       $        32     $       (13 )        (40.6 )%
Contra revenue                                (1 )               -              (1 )        (23.5 )%
Revenues for the reimbursement of
costs incurred on behalf of managed
and franchised properties                     27                24               3           13.3  %
Total segment revenues               $        45       $        56     $       (11 )        (17.5 )%





Management, franchise, and other fees includes an $8 million increase driven by
license fees from the sale of branded residential ownership units during three
months ended March 31, 2020 compared to the same period in the prior year
The increase in revenues for the reimbursement of costs incurred on behalf of
managed and franchised properties during three months ended March 31, 2020,
compared to the three months ended March 31, 2019, was driven by the overall
growth of our third-party owned full and select service portfolio.
                                                 Three Months Ended March 31,
                                RevPAR                       Occupancy                      ADR
(Comparable                                                                                      vs. 2019
System-wide                          vs. 2019 (in                                                   (in
Hotels)                2020          constant $)         2020       vs. 2019         2020       constant $)
ASPAC Full Service $        70        (48.0 )%            36.3 %   (31.5)% pts   $      193         (3.1 )%
ASPAC Select
Service            $        24        (47.5 )%            30.6 %   (26.4)% pts   $       79         (2.3 )%





Comparable system-wide hotels RevPAR decreased 6.9%, 56.8%, and 77.8% in
January, February, and March 2020, respectively, compared to the same months in
the prior year. The decrease in comparable full service RevPAR during the three
months ended March 31, 2020, compared to the same period in the prior year, was

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primarily driven by decreased inbound travel to the region and low transient
demand, primarily in Greater China, as a result of the COVID-19 pandemic.
Occupancy levels in Greater China, where the impacts of the COVID-19 pandemic
were first reported, have shown gradual improvement over the past few weeks as
quarantines and travel restrictions have lifted, with occupancy approaching 25%
at the end of April, recovering from a low of mid-single digits in mid-February.
There is currently one hotel where operations are suspended in Greater China,
compared to 26 hotels at the peak of the crisis during February. The increase in
demand is primarily driven by leisure travel.
During the three months ended March 31, 2020, no properties were removed from
the comparable ASPAC full service system-wide hotel results, and one property
that left the chain was removed from the comparable ASPAC select service
system-wide hotel results.
ASPAC management and franchising segment Adjusted EBITDA.
                                 Three Months Ended March 31,
                             2020         2019      Better / (Worse)
Segment Adjusted EBITDA $   8            $  20    $   (12 )    (58.5 )%





The decrease in Adjusted EBITDA was primarily driven by the aforementioned
decrease in revenues during the three months ended March 31, 2020 compared to
the same period in the prior year.
EAME/SW Asia management and franchising segment.
Revenues, full service and select service RevPAR, and Adjusted EBITDA decreased
significantly during the three months ended March 31, 2020, compared to the
three months ended March 31, 2019, driven by the impact of the COVID-19 pandemic
beginning in March 2020 as hotels began to temporarily suspend operations. At
March 31, 2020, 48% of our EAME/SW Asia full and select service hotels had
temporarily suspended operations.
EAME/SW Asia management and franchising segment revenues.
                                                       Three Months Ended March 31,
                                          2020             2019               Better / (Worse)
Segment revenues
Management, franchise, and other
fees                                 $        10       $        18     $        (8 )         (43.0 )%
Contra revenue                                (1 )              (1 )             -           (55.0 )%
Revenues for the reimbursement of
costs incurred on behalf of managed
and franchised properties                     20                17               3            21.7  %
Total segment revenues               $        29       $        34     $        (5 )         (14.6 )%





The decrease in management, franchise, and other fees during the three months
ended March 31, 2020, compared to the three months ended March 31, 2019, was
driven by the COVID-19 pandemic.
The increase in revenues for the reimbursement of costs incurred on behalf of
managed and franchised properties during three months ended March 31, 2020,
compared to the three months ended March 31, 2019, was driven by the overall
growth of our third-party owned full and select service portfolio.
                                                 Three Months Ended March 31,
                                RevPAR                       Occupancy                      ADR
(Comparable                                                                                      vs. 2019
System-wide                          vs. 2019 (in                                                   (in
Hotels)                2020          constant $)         2020       vs. 2019         2020       constant $)
EAME/SW Asia Full
Service            $        88        (22.5 )%            51.3 %   (13.5)% pts   $      172         (2.0 )%
EAME/SW Asia
Select Service     $        53        (12.7 )%            58.2 %    (8.0)% pts   $       90         (0.7 )%






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Comparable system-wide hotels RevPAR increased 10.5% in January 2020, compared
to January 2019, and decreased 2.5% and 69.3% in February and March 2020,
respectively, compared to the same months in the prior year.
The 22.5% RevPAR decrease at our comparable full service hotels reflects a 3.6%
RevPAR increase in the first two months of the quarter offset by a 70.3% RevPAR
decrease in March 2020 due to the COVID-19 pandemic compared to the same period
in the prior year. The RevPAR increase in January and February 2020 was due to
increased transient demand and ADR in markets in Western Europe.
During the three months ended March 31, 2020, no properties were removed from
the comparable EAME/SW Asia full and select service system-wide hotel results.
EAME/SW Asia management and franchising segment Adjusted EBITDA.
                                  Three Months Ended March 31,
                             2020          2019      Better / (Worse)
Segment Adjusted EBITDA $   1             $  10    $   (9 )     (91.2 )%





The decrease in Adjusted EBITDA was primarily driven by the aforementioned
decrease in revenues during the three months ended March 31, 2020 compared to
the same period in the prior year.
Corporate and other.
                                                       Three Months Ended March 31,
                                          2020              2019               Better / (Worse)
Revenues                             $        14       $        15      $        (1 )          (4.1 )%
Revenues for the reimbursement of
costs incurred on behalf of managed
and franchised properties                      2                 1                1             6.1  %
Adjusted EBITDA                              (27 )             (40 )             13            30.6  %





Adjusted EBITDA increased during the three months ended March 31, 2020, compared
to the three months ended March 31, 2019, primarily due to $5 million of
integration related costs in 2019 associated with the acquisition of Two Roads,
a $4 million decrease of expenses related to our co-branded credit card program,
and a $4 million reduction in payroll and related costs.

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Non-GAAP Measures
Adjusted Earnings Before Interest Expense, Taxes, Depreciation, and Amortization
("Adjusted EBITDA") and EBITDA
We use the terms Adjusted EBITDA and EBITDA throughout this quarterly report.
Adjusted EBITDA and EBITDA, as we define them, are non-GAAP measures. We define
consolidated Adjusted EBITDA as net income (loss) attributable to Hyatt Hotels
Corporation plus our pro rata share of unconsolidated owned and leased
hospitality ventures Adjusted EBITDA based on our ownership percentage of each
owned and leased venture, adjusted to exclude the following items:
• interest expense;


• benefit (provision) for income taxes;

• depreciation and amortization;

• amortization of management and franchise agreement assets constituting

payments to customers ("Contra revenue");

• revenues for the reimbursement of costs incurred on behalf of managed and

franchised properties;

• costs incurred on behalf of managed and franchised properties;

• equity earnings (losses) from unconsolidated hospitality ventures;

• stock-based compensation expense;

• gains (losses) on sales of real estate;

• asset impairments; and

• other income (loss), net.




We calculate consolidated Adjusted EBITDA by adding the Adjusted EBITDA of each
of our reportable segments and eliminations to corporate and other Adjusted
EBITDA.
Our board of directors and executive management team focus on Adjusted EBITDA as
a key performance and compensation measure both on a segment and on a
consolidated basis. Adjusted EBITDA assists us in comparing our performance over
various reporting periods on a consistent basis because it removes from our
operating results the impact of items that do not reflect our core operations
both on a segment and on a consolidated basis. Our President and Chief Executive
Officer, who is our CODM, also evaluates the performance of each of our
reportable segments and determines how to allocate resources to those segments,
in significant part, by assessing the Adjusted EBITDA of each segment. In
addition, the compensation committee of our board of directors determines the
annual variable compensation for certain members of our management based in part
on consolidated Adjusted EBITDA, segment Adjusted EBITDA, or some combination of
both.
We believe Adjusted EBITDA is useful to investors because it provides investors
the same information that we use internally for purposes of assessing our
operating performance and making compensation decisions and facilitates our
comparison of results before these items with results from other companies
within our industry.
Adjusted EBITDA excludes certain items that can vary widely across different
industries and among companies within the same industry. For instance, interest
expense and provision for income taxes are dependent upon company specifics,
including capital structure, credit ratings, tax policies, and jurisdictions in
which they operate, and therefore, can vary significantly across companies.
Depreciation and amortization, as well as Contra revenue, are dependent on
company policies including how the assets are utilized as well as the lives
assigned to the assets. We exclude revenues for the reimbursement of costs and
costs incurred on behalf of managed and franchised properties which relate to
the reimbursement of payroll costs and for system-wide services and programs
that we operate for the benefit of our hotel owners as contractually we do not
provide services or operate the related programs to generate a profit over the
terms of the respective contracts. Over the long term, these programs and
services are not designed to impact our economics, either positively or
negatively. Therefore, we exclude the net impact when evaluating
period-over-period changes in our operating results. We exclude stock-based
compensation expense to remove the variability amongst companies resulting from
different compensation

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plans companies have adopted. Finally, we exclude other items that are not core
to our operations, such as asset impairments and unrealized and realized gains
and losses on marketable securities.
Adjusted EBITDA and EBITDA are not substitutes for net income (loss)
attributable to Hyatt Hotels Corporation, net income (loss), or any other
measure prescribed by GAAP. There are limitations to using non-GAAP measures
such as Adjusted EBITDA and EBITDA. Although we believe that Adjusted EBITDA can
make an evaluation of our operating performance more consistent because it
removes items that do not reflect our core operations, other companies in our
industry may define Adjusted EBITDA differently than we do. As a result, it may
be difficult to use Adjusted EBITDA or similarly named non-GAAP measures that
other companies may use to compare the performance of those companies to our
performance. Because of these limitations, Adjusted EBITDA should not be
considered as a measure of the income generated by our business. Our management
compensates for these limitations by reference to our GAAP results and using
Adjusted EBITDA supplementally. See our condensed consolidated statements of
income (loss) in our condensed consolidated financial statements included
elsewhere in this quarterly report.
See below for a reconciliation of net income (loss) attributable to Hyatt Hotels
Corporation to EBITDA and a reconciliation of EBITDA to consolidated Adjusted
EBITDA.
Adjusted selling, general, and administrative expenses
Adjusted selling, general, and administrative expenses, as we define it, is a
non-GAAP measure. Adjusted selling, general, and administrative expenses exclude
the impact of deferred compensation plans funded through rabbi trusts and
stock-based compensation expense. Adjusted selling, general, and administrative
expenses assist us in comparing our performance over various reporting periods
on a consistent basis because it removes from our operating results the impact
of items that do not reflect our core operations, both on a segment and
consolidated basis. See "-Results of Operations" for a reconciliation of
selling, general, and administrative expenses to Adjusted selling, general, and
administrative expenses.
Comparable hotels
"Comparable system-wide hotels" represents all properties we manage or franchise
(including owned and leased properties) and that are operated for the entirety
of the periods being compared and that have not sustained substantial damage,
business interruption, or undergone large scale renovations during the periods
being compared or for which comparable results are not available. Hotels that
have temporarily suspended operations due to the COVID-19 pandemic are included
in our definition of comparable system-wide hotels. We may use variations of
comparable system-wide hotels to specifically refer to comparable system-wide
Americas full service or select service hotels for those properties that we
manage or franchise within the Americas management and franchising segment,
comparable system-wide ASPAC full service or select service hotels for those
properties we manage or franchise within the ASPAC management and franchising
segment, or comparable system-wide EAME SW Asia full service or select service
hotels for those properties that we manage or franchise within the EAME/SW Asia
management and franchising segment. "Comparable owned and leased hotels"
represents all properties we own or lease and that are operated and consolidated
for the entirety of the periods being compared and have not sustained
substantial damage, business interruption, or undergone large scale renovations
during the periods being compared or for which comparable results are not
available. Hotels that have temporarily suspended operations due to the COVID-19
pandemic are included in our definition of comparable owned and leased hotels.
Comparable system-wide hotels and comparable owned and leased hotels are
commonly used as a basis of measurement in our industry. "Non-comparable
system-wide hotels" or "non-comparable owned and leased hotels" represent all
hotels that do not meet the respective definition of "comparable" as defined
above.
Constant dollar currency
We report the results of our operations both on an as-reported basis, as well as
on a constant dollar basis.  Constant dollar currency, which is a non-GAAP
measure, excludes the effects of movements in foreign currency exchange rates
between comparative periods. We believe constant dollar analysis provides
valuable information regarding our results as it removes currency fluctuations
from our operating results. We calculate constant dollar currency by restating
prior-period local currency financial results at the current period's exchange
rates. These restated amounts are then compared to our current period reported
amounts to provide operationally driven variances in our results.

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The charts below illustrate Adjusted EBITDA by segment.
[[Image Removed: chart-ff9a326846085d46840.jpg]]
[[Image Removed: chart-b3ec0f1b543d56dfa41.jpg]]
*Consolidated Adjusted EBITDA for the three months ended March 31, 2020 included
eliminations of $2 million and corporate and other Adjusted EBITDA of $(27)
million.
**Consolidated Adjusted EBITDA for the three months ended March 31, 2019
included eliminations of $1 million and corporate and other Adjusted EBITDA of
$(40) million.
***Adjusted EBITDA percentages for the three months ended March 31, 2019 have
been adjusted for changes within the segments effective January 1, 2020. See
Part I, Item 1 "Financial Statements-Note 17 to the Condensed Consolidated
Financial Statements" for additional information.


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The table below provides a reconciliation of our net income (loss) attributable to Hyatt Hotels Corporation to EBITDA and a reconciliation of EBITDA to consolidated Adjusted EBITDA:


                                                   Three Months Ended March 

31,


                                         2020           2019                

Change


Net income (loss) attributable to
Hyatt Hotels Corporation             $     (103 )   $       63     $     (166 )      (262.8 )%
Interest expense                             17             19             (2 )        (8.7 )%
(Benefit) provision for income taxes        (35 )           20            (55 )      (280.2 )%
Depreciation and amortization                80             80              -          (0.1 )%
EBITDA                                      (41 )          182           (223 )      (122.3 )%
Contra revenue                                6              5              1          23.0  %
Revenues for the reimbursement of
costs incurred on behalf of managed
and franchised properties                  (533 )         (590 )           57           9.6  %
Costs incurred on behalf of managed
and franchised properties                   555            605            (50 )        (8.2 )%
Equity losses from unconsolidated
hospitality ventures                          2              3             (1 )       (40.6 )%
Stock-based compensation expense             15             20             (5 )       (21.0 )%
Gains on sales of real estate                (8 )           (1 )           (7 )      (794.5 )%
Asset impairments                             3              3              -         (16.7 )%
Other (income) loss, net                     81            (51 )          132         258.4  %
Pro rata share of unconsolidated
owned and leased hospitality
ventures Adjusted EBITDA                      6             11             (5 )       (47.4 )%
Adjusted EBITDA                      $       86     $      187     $     (101 )       (54.3 )%





Liquidity and Capital Resources
Overview
We finance our business primarily with existing cash, short-term investments,
and cash generated from our operations. As part of our business strategy, we use
net proceeds from dispositions to support our acquisitions and new investment
opportunities as well as return capital to our shareholders when appropriate. If
we deem necessary, we borrow cash under our revolving credit facility or from
other third-party sources and may also raise funds by issuing debt or equity
securities. We maintain a cash investment policy that emphasizes preservation of
capital.
The COVID-19 pandemic and related travel restrictions and other containment
efforts have had a significant impact on the travel industry and, as a result,
on our business, results of operations, and cash flows. Given the uncertainty
and dynamic nature of the situation, we cannot currently estimate the ultimate
financial impact of the COVID-19 pandemic and have therefore taken significant
actions to manage operating expenses and cash flows consistent with business
needs and demand levels. Those actions include (i) the reduction of capital
expenditures; (ii) the reduction of selling, general, and administrative
expenses; (iii) the reduction of a significant portion of owned and leased
hotels expenses; (iv) the reduction of costs incurred on behalf of our
third-party owners; and (v) the suspension of our quarterly dividend and all
share repurchases.
In addition, on April 21, 2020, we entered into the Revolver Amendment and
issued the 2025 Notes and the 2030 Notes. See our Current Reports on Form 8-K
filed with the SEC on April 21, 2020 and April 24, 2020, respectively, for more
information related to our revolving credit facility amendment and notes
offering. Based on these actions, we believe that our cash position, short-term
investments, and cash from operations, together with borrowing capacity under
our revolving credit facility and our access to the capital markets, will be
adequate to meet all of our funding requirements and capital deployment
objectives for the foreseeable future. We believe we have adequate existing
liquidity to fund our operations for at least the next 30 months assuming no
improvement in operating conditions.

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We may, from time to time, seek to retire or purchase additional amounts of our
outstanding equity and/or debt securities through cash purchases and/or
exchanges for other securities, in open market purchases, privately negotiated
transactions, or otherwise, including pursuant to a Rule 10b5-1 plan or an
accelerated share repurchase transaction. Such repurchases or exchanges, if any,
will depend on prevailing market conditions, our liquidity requirements,
contractual restrictions, and other factors. The amounts involved may be
material.
Recent Transactions Affecting our Liquidity and Capital Resources
During the three months ended March 31, 2020 and March 31, 2019, various
transactions impacted our liquidity. See "-Sources and Uses of Cash."
Sources and Uses of Cash
                                                               Three Months Ended March 31,
                                                                  2020                 2019
Cash provided by (used in):
Operating activities                                       $         (100 )       $         13
Investing activities                                                   13                  (39 )
Financing activities                                                  253                   (5 )
Effect of exchange rate changes on cash                                 3                    -

Net increase (decrease) in cash, cash equivalents, and restricted cash

                                            $          169   

$ (31 )




Cash Flows from Operating Activities
Cash provided by (used in) operating activities decreased by $113 million for
the three months ended March 31, 2020 compared to the three months ended
March 31, 2019. The decrease was primarily due to a decline in performance in
our management and franchising and owned and leased hotels segments which were
negatively impacted by the COVID-19 pandemic in 2020 and higher tax payments in
2020 driven by a transaction in 2019.
Cash Flows from Investing Activities
During the three months ended March 31, 2020:
•      We received $72 million of proceeds related to the disposition of a 60%

ownership interest in certain subsidiaries that are developing a hotel,

parking, and retail space in Philadelphia, Pennsylvania.

• We received $6 million of proceeds from the sale of a building in Omaha,

Nebraska.

• We invested $55 million in capital expenditures (see "-Capital Expenditures").

During the three months ended March 31, 2019: • We invested $66 million in capital expenditures (see "-Capital Expenditures").

• We acquired land for $15 million from an unrelated third party.

• We received $56 million of net proceeds from the sale of marketable

securities and short-term investments.




Cash Flows from Financing Activities
During the three months ended March 31, 2020:
•      We repurchased 827,643 shares of Class A common stock for an aggregate

purchase price of $69 million.

• We paid a quarterly $0.20 per share cash dividend on Class A and Class B

common stock totaling $20 million.

• We borrowed $400 million and repaid $50 million on our revolving credit

facility.

During the three months ended March 31, 2019: • We repurchased 1,452,858 shares of Class A common stock for an aggregate


       purchase price of $102 million.



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• We paid a quarterly $0.19 per share cash dividend on Class A and Class B

common stock totaling $20 million.

• We borrowed $120 million on our revolving credit facility.




We define net debt as total debt less the total of cash and cash equivalents and
short-term investments. We consider net debt and its components to be an
important indicator of liquidity and a guiding measure of capital structure
strategy. Net debt is a non-GAAP measure and may not be computed the same as
similarly titled measures used by other companies. The following table provides
a summary of our debt to capital ratios:
                                                   March 31, 2020       December 31, 2019
Consolidated debt (1)                            $          1,962      $           1,623
Stockholders' equity                                        3,705                  3,962
Total capital                                               5,667                  5,585
Total debt to total capital                                  34.6 %                 29.1 %
Consolidated debt (1)                                       1,962                  1,623
Less: cash and cash equivalents and short-term
investments                                                (1,262 )                 (961 )
Net consolidated debt                            $            700      $             662
Net debt to total capital                                    12.4 %                 11.9 %


(1) Excludes approximately $596 million and $572 million of our share of
unconsolidated hospitality venture indebtedness at March 31, 2020 and
December 31, 2019, respectively, substantially all of which is non-recourse to
us and a portion of which we guarantee pursuant to separate agreements.
Capital Expenditures
We routinely make capital expenditures to enhance our business. We classify our
capital expenditures into maintenance and technology, enhancements to existing
properties, and investment in new properties under development or recently
opened. We have been, and will continue to be, prudent with respect to our
capital spending, taking into account our cash flow from operations. In 2020, we
plan to reduce discretionary capital expenditures as a result of the COVID-19
pandemic.
                                                       Three Months Ended March 31,
                                                         2020                  2019
Maintenance and technology                       $               13     $             13
Enhancements to existing properties                              27         

31


Investment in new properties under development
or recently opened                                               15         

22


Total capital expenditures                       $               55     $   

66




The decrease in investment in new properties under development or recently
opened is primarily driven by a decrease in renovation spend at a Miraval
property in 2020.
Senior Notes
The table below sets forth the outstanding principal balance of our Senior Notes
at March 31, 2020, as described in Part I, Item 1 "Financial Statements-Note 10
to the Condensed Consolidated Financial Statements." Interest on the Senior
Notes is payable semi-annually.
                    Principal amount
2021 Notes         $              250
2023 Notes                        350
2026 Notes                        400
2028 Notes                        400
Total Senior Notes $            1,400

We are in compliance with all applicable covenants under the indenture governing our Senior Notes at March 31, 2020.


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On April 21, 2020, we issued the 2025 Notes and the 2030 Notes. See Part I, Item
1 "Financial Statements-Note 20 to the Condensed Consolidated Financial
Statements" and our Current Reports on Form 8-K filed with the SEC on April 21,
2020 and April 24, 2020, respectively, for more information related to our Notes
offering.
Revolving Credit Facility
The revolving credit facility is intended to provide financing for working
capital and general corporate purposes, including commercial paper backup and
permitted investments and acquisitions. We had $350 million and $0 balance
outstanding on our revolving credit facility at March 31, 2020 and December 31,
2019, respectively. See Part I, Item 1 "Financial Statements-Note 10 to the
Condensed Consolidated Financial Statements."
We are in compliance with all applicable covenants under the revolving credit
facility at March 31, 2020.
On April 21, 2020, we entered into the Revolver Amendment. See Part I, Item 1
"Financial Statements-Note 20 to the Condensed Consolidated Financial
Statements" and our Current Report on Form 8-K filed with the SEC on April 21,
2020 for more information related to the Revolver Amendment.
Letters of Credit
We issue letters of credit either under the revolving credit facility or
directly with financial institutions. We had $253 million and $263 million in
letters of credit issued directly with financial institutions outstanding at
March 31, 2020 and December 31, 2019, respectively. These letters of credit had
weighted-average fees of approximately 99 basis points and a range of maturity
of up to approximately two years at March 31, 2020.
Critical Accounting Policies and Estimates
Preparing financial statements in conformity with GAAP requires management to
make estimates and assumptions that affect reported amounts and related
disclosures. We have disclosed those estimates that we believe are critical and
require the use of complex judgment in their application in our 2019 Form 10-K,
with additional considerations below.
Loyalty Program Future Redemption Obligation
We utilize an actuary to assist with the valuation of the deferred revenue
liability related to the loyalty program. As a result of the impact of the
COVID-19 pandemic, we revised our estimate of the anticipated timing of our
future point redemptions over the next 12 months, which resulted in a $116
million reclassification of our deferred revenue liability related to the
loyalty program from current to long-term at March 31, 2020.
Goodwill and Indefinite-Lived Intangible Assets
Historically, changes in estimates used in our goodwill and indefinite-lived
intangible asset valuations have not resulted in material impairment charges in
subsequent periods. However, the extent, duration, and magnitude of the COVID-19
pandemic will depend on factors such as the impact of the pandemic on global and
regional economies, travel, and economic activity, as well as actions taken by
governments, businesses, and individuals in response to the pandemic or any
resurgence. Future impacts of the COVID-19 pandemic are highly uncertain and
difficult to predict, but they may change the estimates and assumptions used in
our goodwill valuations, which could result in future impairment charges. At
March 31, 2020, a 10% decline in the underlying cash flows or a 1% increase in
the discount rates or terminal capitalization rates could reduce the fair value
of two of our goodwill reporting units below the carrying value which could
result in future impairment charges of up to $38 million. One reporting unit has
a carrying value of $200 million, inclusive of goodwill of $17 million, and the
other reporting unit has a carrying value of $400 million, inclusive of goodwill
of $21 million. For all other goodwill reporting units, a 10% decline in the
underlying cash flows or a 1% increase in the discount rates or terminal
capitalization rates at March 31, 2020 would not result in an impairment of the
goodwill as we have sufficient coverage in excess of our carrying value.

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