Best Egg,Wilmington, been named the top winner in the personal loans category for the third quarter of 2017 from LendingTree.
The quarterly list of top customer-rated loan products is based on actual customer reviews posted to the site and features the top companies in the mortgage, personal, business, and auto loan product categories.
According to LendingTree, lender rankings are based on a weighted average of overall rating and the total number of customer reviews. Lenders were rated on criteria including rates, fees, closing costs, and overall customer experience.
In 2017, Best Egg has increased its average monthly Net Promoter Score (NPS), an index that measures the willingness of customers to recommend a company's products or services to others, by 15 points over 2016. The company has also claimed the top spot from positive reviews onBestCompany.comandConsumerAffairs.
"We are deeply honored that customer reviews have put us in the number one spot for the personal loan category," said Briana DiFebo, senior director of customer experience, Marlette Funding. "Our target customers are smart, qualified consumers looking to improve their personal financial situations, and this award is a testament to our commitment in helping our customers achieve their goals."
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