Mainfreight : Air & Ocean Service Announcement | Coronavirus COVID-19 Update

13th March 2020 Update:

As has been widely reported in news media, there have been significant reactions announced to the spread of COVID-19 in the last 24 hours.

The Mainfreight team in the USA have provided an update for us overnight, with further information this morning as the government-announced measures to be imposed have been clarified. Mainfreight team members in Asia and Europe have also shared the latest information available in their regions, alongside what they are seeing on the ground in the business communities they service.

Asia

Mainfreight China continues to report improving conditions for sea freight operations, with several factors illustrating this recovery. Shipping lines have begun to remove the reefer surcharges imposed at the height of the outbreak in China, indicating that Port congestion is easing. Furthermore, Shipping industry analysts have seen a reduction in announced blank sailings or port call omissions. The sea freight delays we have highlighted in previous announcements are expected to continue in the short term, with further improvement as normalised operating levels return.

Air freight to and from China however has remained challenging as demand outpaces returning capacity. As a consequence, upward pressure on air cargo rates has intensified. Our teams in mainland China and Hong Kong continue to find solutions via a number of routes from ports in both the North and South of the country.

Our South Korea team has advised that both the government and commercial organisations are encouraging business as usual, albeit with safety measures in place including the promotion of team members working remotely. Travel restrictions involving South Korea have expanded, leading to further flight cancellations, which is impacting air freight capacity out of and through the country.

The Mainfreight Japan team reports no changes from our previous update with both branches operating as normal.

The United States of America

The US Government announced yesterday, restrictions on travel between Europe and the United States. As of midnight on Friday 13 March 2020, a travel ban will be implemented on passengers from 26 countries of the Schengen border-free travel area in Europe. The United Kingdom and Ireland are excluded from the ban, as are citizens/permanent residents of the USA.

Contrary to initial reports, the US travel ban does notinclude cargo, or the movement of cargo.

However, with approximately 50% of Trans-Atlantic airfreight capacity on passenger aircraft, we expect this to have a major impact on the Air freight market almost immediately. At the time of writing Airlines have already started to move to reduce exposure to reduced passenger demand through the announcement of flight cancellations.

Ocean Freight cargo is still moving freely with no restrictions.

The Countries covered under the US Government travel ban:

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

Europe

Our Mainfreight Italy team reports the status there remains similar to previous updates. The Italian Government has closed all non-essential retail stores. Pharmacies and supermarkets remain open and operating as normal. At this stage, all manufacturing and warehousing remains open and operational, albeit with strict health guidelines.

Our Mainfreight Italy office is still open and our Milan-based team are still able to make bookings, pickups and deliveries. Shipments between Italy and the rest of Europe are largely unaffected, with Mainfreight continuing to run our line-haul fleet every night to and from Italy.

Our other European offices report varying degrees of COVID-19 measures. Mainfreight Spain tells us they have seen a shift in recent days with 3000 confirmed cases throughout the country.

Schools in Madrid and Barcelona will close tomorrow (Friday) for 15 days, while more companies throughout the country are working from home.

At this stage, most of our Spanish customers are still operational and we have been able to arrange transport etc.

The rest of Europe is presently operating as normal, however pandemic plans are starting to be enacted.

Mainfreight Netherlands has advised that the government there has encouraged cancellation of meetings expected to include more than 100 people, whilst recommending that people work from home. At this stage it is not mandatory, however many larger organisations have followed the advice.

All Mainfreight's European offices are open and operational.

Ports across Europe continue to operate as usual, although the previously reported equipment shortages are occurring in certain areas. As the shipping industry manages congestion between Asia and Europe, there remains an expectation that rates will increase, and/or that Peak Season Surcharges will be introduced.

New Zealand

It remains vital that our customers, their suppliers, and export customers offshore, work closely with local Mainfreight teams to secure a freight solution, whether that be to and from New Zealand, or movements between two markets overseas.

Mainfreight has well-developed Pandemic Response Plans in all regions that we have a presence, including of course New Zealand.

If you have any questions or concerns, please do not hesitate to contact your local Mainfreight Air & Ocean branch.

11th March 2020 Update:

We have collated feedback in the last 48 hours from our teams in Asia, Europe, the Americas, and closer to home in Australasia, as governments and the business community continue to take measures to manage the expanding COVID-19 outbreak.

Asia

The Mainfreight team in China advise that sea freight operations are moving towards normalised operation, although the delays we highlighted earlier this week continue to be experienced.

Air freight to and from China remains challenging, although our teams there are successfully finding solutions via a number of routes, and through chartering cargo flights into the USA.

Our South Korea team has advised that both the government and commercial organisations are encouraging business as usual, albeit with safety measures in place including the promotion of team members working remotely. Travel restrictions involving South Korea have meant significant flight cancellations, which will impact air freight capacity out of and through the country.

The Mainfreight Japan team report no changes from our previous update with both branches operating as normal.

Europe

As has been widely reported, the Italian government has extended the travel restrictions previously applied in the north of the country, to now to include all of Italy.

Our team in Milan have moved to the operational approach adopted earlier in China, where half the team work from the office and the rest work remotely.

While there are restrictions for the movement of people around, into and out of Italy, no constraints are applicable currently to cargo movement. As such, to date the Mainfreight Italy team has been able to arrange cargo collection and delivery as they would normally.

Outside of Italy, we are seeing more precautionary measures with cancelled meetings and remote work promoted.

All Mainfreight sites throughout the other 10 European countries we operate in currently, continue to operate as normal, with our teams safe and well.

Ports in Europe also continue to operate as usual, although the previously reported equipment shortages are occurring in certain areas. As the shipping industry manages congestion between Asia and Europe, there remains an expectation that rates will increase, and/or that Peak Season Surcharges will be introduced.

We expect further announcements, particularly as passenger numbers drop and airlines rationalise services globally. It remains vital that our customers, their suppliers, and export customers offshore, work closely with local Mainfreight teams to secure a freight solution.

Our teams across the world will continue to provide as much detail and guidance as we can throughout this period. If you have any questions please do not hesitate to contact your local Air & Ocean branch.

9th March 2020 Update:

We have received further updates over the weekend from our teams in Asia and Europe as their business and commercial environments react to the COVID-19 outbreak, which has now been reported in 89 countries.

Asia

The Mainfreight team in China has advised that sea freight operations are largely returning to normal, although delays continue to be experienced, and are expected to persist for several weeks yet.

Our new branch in South Korea has reported that all organisations with 500 or more employees have been advised to encourage team members to work remotely. All other Asian countries have banned Korean travellers, resulting in a large number of cancelled passenger flights.

The Mainfreight Japan team has shared that while over 1,000 infections have been reported in Japan, business in general, including our 2 Japanese branches, are operating as usual.

Air freight ex China to New Zealand

As detailed in our market update late last week, demand is increasing quickly for air freight space ex China to all parts of the world, including New Zealand.

With all direct flights now cancelled, or severely reduced, we are reliant on transhipment routes through other Asian and Middle Eastern hubs to reach New Zealand.

This has resulted in the upward pressure on rates we have previously highlighted to increase, with effective rates at the time of writing in a band between USD7.00 and USD10.00 per kgm ex Northern China and USD5.00- USD7.00 ex Southern China.

It is important for all customers that both regularly use air freight ex China, and those looking at it as an option in the current situation, to factor rates at this level into their planning.

Europe

Our team in Europe has shared the following update from the Mainfreight Italy team:

• Our Mainfreight office in Milan is 100% operational, although the team will be largely working remotely from today.
• Hospitals are under pressure, but coping to date.
• Schools, university, cinemas, theatres, gyms, and public pools are closed until April 3rd.
• Restrictions have been put in place for restaurants and hospitality establishments.
• American Airlines and Delta have suspended direct flights between Milan and North America until the end of April.
• Singapore Airlines and Korean Air have suspended all passenger flights from Milan until the end of May.
• All other major airlines have reduced the number of flights from/to Milan.
• All major sea ports are working as normal.
• Large organisations domiciled in northern Italy have asked all employees to work remotely.
• Sales calls and meetings have been largely cancelled or moved to video calls.

It remains unclear how the measures put in place by the Italian government overnight will impact transport and freight movements. The 14 provinces included in the quarantined area in the north of Italy are home to 16 million people, and a lot of suppliers to our customers in New Zealand. As soon as we can get clarity on the immediate and forecasted impact, we will provide advice.

Outside of Italy, we are seeing more instances of cancelled meetings across continental Europe. Businesses seem to be largely operating as normal, albeit with team members encouraged to work remotely.

All Mainfreight sites throughout the other 10 European countries we operate in currently, are operating as normal, with our teams healthy and comfortable working onsite.

Ports in Europe continue to operate as usual, although the previously reported equipment shortages are occurring in certain areas. As the shipping industry manages congestion between Asia and Europe, there is an expectation that rates will increase, and/or that Peak Season Surcharges will be introduced.

We expect further announcements and changes as the COVID-19 situation develops globally, so it remains important for our customers, their suppliers, and export customers offshore, to work closely with local Mainfreight teams to secure a freight solution.

Our teams across New Zealand, China and Hong Kong, South East Asia, Japan, Europe and the Americas, will continue to provide as much detail and guidance as we can throughout this period. If you have any questions please do not hesitate to contact your local Air & Ocean branch.

5th March 2020 Update:

As detailed in our recent COVID-19 updates, demand for air freight services into and out of China has increased as suppliers and customers have returned to more normalised operations. At the same time, airline announcements this week alone have signalled a reduction in total market capacity of 20% in and out of New Zealand.

We now see two differing air freight scenarios developing.

In China the focus is on finding air freight capacity to facilitate the kick start of supply chains which have been stalled through the last six weeks of disruption. As a result rates which will secure space have moved up in multiples of previous market rates.

The rest of the world is moving towards containment measures in line with each country's exposure and stage of outbreak management. One of the first examples of this is the announcement on Tuesday by Korean Air of the suspension of flights between Seoul and Auckland.

The International Air Transport Association (IATA), has been quoted this week summarising the current air freight environment:

'Research has shown that traffic has collapsed on key Asian routes and that this is rippling throughout the air transport network globally, even between countries without major outbreaks of COVID-19'.

To outline today's announcement from Air New Zealand around schedule reductions, and other updates since our last air freight focused release:

Air New Zealand

As published today, between late March and the end of June this year, Air New Zealand will make reductions across a number of services as outlined below.

• Auckland / Hong Kong service reducing from 7 days per week to 3 in stages.
• Auckland / Taipei service reducing from 4 days per week to 2 in stages.
• Auckland / Singapore service reducing from 14 flights per week down to 11.
• Auckland / Narita service reducing from 10 flights per week down to 5.
• Trans Tasman flights will reduce by 4% overall.
• New Zealand domestic flights will reduce by 2% with most changes being focused around services between Auckland, Christchurch and Queenstown.

Air New Zealand currently represents 33% of the country's total outbound air freight capacity.

China Eastern Airlines

China Eastern, who have the only direct Auckland / Shanghai service currently operating, will be scaling back to only 1 flight per week from March 9.

Korean Air

Korean Air have temporarily suspended flights between Auckland and Seoul through until the end of March.

Freighter Services

Emirates have put on additional freighter services between China and Dubai, with several other cargo-only aircraft operators similarly increasing capacity in response to the demand upswing.

For New Zealand, the main freighter aircraft operators servicing Asia are Qantas and Singapore Airlines who, at the time of writing, have not announced any schedule changes to freighter only services.

We expect further announcements and changes as the COVID-19 situation develops globally, so it remains important for our customers, their suppliers, and export customers offshore, to work closely with local Mainfreight teams to secure an air freight solution.

Our teams across New Zealand, China and Hong Kong, South East Asia, Japan, Europe and the Americas, will continue to provide as much detail and guidance as we can throughout this period.

If you have any questions please do not hesitate to contact your Mainfreight Account Manager, or local Air & Ocean branch.

4th March 2020 Update:

The commercial environment in China has continued to improve post the Wuhan Coronavirus outbreak, with the Mainfreight teams in our mainland China branches reporting most issues now being around the speed at which Chinese suppliers and importers are able to resume normalised production or the receipt of imported goods.

Restrictions on the movement of people between cities and provinces are reducing gradually, and are expected to continue to do so. Internal road transport costs remain elevated in the short term however.

Shipping Line initiated vessel omissions continue to be a feature for sea freight movements, as does congestion on many Chinese Ports.

Our advice remains consistent with previous updates, in that all bookings should be reviewed on a case by case basis to identify the most expedient routing at this time.

Air freight demand to and from China is increasing, and we have seen in the last 48 hours several airlines confirm a limited increase in services into China. While we expect Airlines to slowly increase capacity for China, we do not believe it will be at a rate that will meet demand in the short term.

This situation will maintain the current upward pressure on air freight rates in the region, but is allowing our team to find solutions for Mainfreight customers.

We have also had further updates from our Mainfreight teams across Europe. The most significant impact to sea cargo continues to be shipping container equipment imbalances in Germany. This is resulting in delays and/or the introduction of temporary surcharges.

Airlines are reviewing schedules globally at the current time as other countries take COVID-19 related measures to manage passenger movement across their borders.

While no restrictions on the movement of goods between countries currently exist, we do urge caution as the uncertainty we initially experienced in the early stages of China's reaction to the outbreak, could potentially emerge in other regions.

Our advice remains to keep working with your local Mainfreight Air & Ocean team as early as possible so that we can provide the latest shipping and airline schedule information, and communicate feedback from our Mainfreight branches close to your offshore supplier or customer in Australasia, Asia, the Americas and Europe.

If you have any questions please do not hesitate to contact your Mainfreight Account Manager, or local Air & Ocean branch.

2nd March 2020 Update:

Trading conditions in mainland China and Hong Kong are continuing to improve post the Wuhan Coronavirus outbreak.

Limited restrictions are still in place around the movement of people between cities and provinces, while the previously reported driver shortage is still exerting pressure on capacity and rates.

Shipping Line initiated vessel omissions continue to be announced and congestion on Port remains a challenge. Our advice remains consistent with previous updates, in that all shipping should be reviewed and where a significant inland road transport leg is involved, investigate barge and feeder vessel options via 2nd and 3rd tier ports closer to the shipper or importer.

We are also getting reports from our Mainfreight teams in Europe, particularly Germany, where shipping container equipment imbalances are causing delays and/or the introduction of temporary surcharges in reaction to a shortage of imported containers from China.

Air freight demand to and from China is increasing, and although passenger flights are expected to be severely restricted for some time, announcements regarding increased freighter services have been coming through from a number of airlines. This is opening up options for our team to put together solutions for Mainfreight customers all over the world, although it is important to note that rates on impacted services are carrying a premium.

Widening COVID-19 infections are being reported in Korea, Japan, Singapore, Italy, Iran and over 60 other countries, including 22 of the 26 countries where Mainfreight currently has a presence. No restrictions on the movement of goods between countries currently exist (other than those previously advised), however we do expect further rationalisation of airline passenger services.

We will maintain our monitoring of the situation across Australasia, Asia, the Americas and Europe and provide updates as information becomes available.

It remains important in the current environment to talk to your local Mainfreight Air & Ocean branch as early as possible so that we can secure a solution for you.

If you have any questions please do not hesitate to contact your Mainfreight Account Manager, or local Air & Ocean branch.

29th February 2020 Update:

Our teams in mainland China and Hong Kong have reported ongoing improvement in the operating environment for commercial activity post the Wuhan Coronavirus outbreak in China.

It is believed that over 80% of shippers and factories in China have now resumed export activity, with challenges around labour and intercity transport availability still a factor.

Chinese government agencies, including the Chinese Customs Department have returned to close to normal operating levels. Transport within cities appears to be again at almost 100%, however the driver shortage is still exerting pressure on rates. Our team on the ground in China believes domestic transport demand will stabilise in 2-3 weeks.

All Port Terminals are open, although delays and vessel omissions continue to be experienced. Our advice remains consistent from our previous update, in that all shipping should be reviewed and where a significant inland road transport leg is involved, investigate barge and feeder vessel options via 2nd and 3rd tier ports closer to the shipper or importer.

Shipping Lines continue to be reluctant to accept Reefer container bookings as a shortage of power connections on Port, and the congestion detailed above, mean that cool chain risk is elevated.

Air freight enquiries regarding urgent options to and from China have increased as forecast, while passenger flights involving China will be severely restricted until at least mid March. Our teams are however finding success in bookings between China and New Zealand through a number of routes.

As indicated in our last update, we have seen increased levels of COVID-19 infection being reported in Korea, Japan, Singapore, Italy, Iran and other countries.

A global pandemic is yet to be declared, and there are no restrictions on the movement of goods between countries (other than those previously advised).

We do however expect Airlines to continue to react to reduced passenger demand, which will impact the movement of goods by air, should the wider infection situation deteriorate.

We will monitor the situation across Australasia, Asia, the Americas and Europe where Mainfreight has a presence, and provide updates, as we have with China.

The positive developments in China are expected to continue, with a general normalisation of sea freight activity appearing only several weeks away. Air freight capacity however is directly linked to passenger demand, which will be influenced by infection rates in impacted countries.

As shipment bookings start to increase, so it becomes more important to talk to your local Mainfreight Air & Ocean branch as early as possible so that we can secure a solution for you.

If you have any questions please do not hesitate to contact your Mainfreight Account Manager, or local Air & Ocean branch.

25th February 2020 Update:

We have been working closely with the Mainfreight teams in mainland China and Hong Kong as commercial activity begins again, and focus moves toward air and sea freight solutions for our customers that have had supply chain disruption through the Wuhan Coronavirus outbreak.

Today's update is detailed below:

Our Mainfreight China branches have all now resumed normal operations, and our team continues to be safe and healthy. As a precaution we will maintain the two shifts approach through until March 2nd.

The team reports that between 60% and 80% of shippers and factories have resumed export activity, with a lack of labour persisting in the short term.

Chinese importers are back operating in the most part, with only 10% yet to reopen. We have seen bookings increase steadily since late last week.

Transport within China continues to be challenging as the previously advised limitations on movement between cities and provinces is maintained. The team tell us that transport bookings are being completed, albeit with 48 hour delays in most cases, making it important to arrange cartage ahead of time. Driver shortages are still being experienced which is compounding the travel restrictions for those that are working, which is in turn pushing up rates by up to 150%.

All Port Terminals are reported to be open, although delays and vessel omissions continue to be factor. Our team suggests that all shipping should be reviewed and where a significant inland road transport leg is involved, investigate barge and feeder vessel options via 2nd and 3rd tier ports closer to the shipper or importer.

Shipping Lines are still reluctant to accept Reefer container bookings as a shortage of power connections on Port, and the congestion detailed above, mean that cool chain risk is elevated.
We are fielding increasing enquiries regarding Air freight options to and from China. At the time of writing there are very limited passenger flights into China until at least mid March, while we are starting also to see a reduction in flights to other Asian destinations as passenger demand remains subdued. However, our teams have put together air freight options for all the main import and export Chinese lanes we operate in, including New Zealand, Australia, The Americas, Europe and Southeast Asia.

Finally we have seen increased levels of infection reported in Korea, Japan, Singapore and Italy.

Measures taken in Italy

In Italy, the Italian government has taken measures to tackle the spreading of the Coronavirus. In some of the northern communities, where the amount of diagnoses is relatively high, are being isolated. The inhabitants are not allowed to go to school or work. All roads and railroads from and to these areas are closed or controlled. The following cities are unreachable for the outside world:

LOMBARDIA REGION:
26821 Bertonico
26841 Casalpusterlengo
26844 Castelgerundo
26823 Castiglione D'Adda
26845 Codogno
26861 Fombio
26847 Maleo
29848 San Fiorano
26867 Somaglia
26827 Terranova dei Passerini

VENETO REGION:
35030 Vo

Our Mainfreight teams in these markets expect the introduction of additional restrictions over the coming week. They advise our customers to proceed with caution if trading with these countries. We will continue to monitor the situation and include these regions in our updates if the situation changes.

In summary, while there are positive developments in parts of China, there remains considerable uncertainty, which has the potential to spread to other impacted countries. As shipment bookings start to increase, so does it become more important to talk to your local Mainfreight Air & Ocean branch as early as possible so that we can secure a solution for you.

If you have any questions please do not hesitate to contact your Mainfreight Account Manager, or local Air & Ocean branch.

18th February 2020 Update:

The Mainfreight teams in mainland China and Hong Kong have provided overnight a more positive update than we have seen since the Wuhan Coronavirus situation began to impact commercial activities.

The key points at the time of writing are:

Mainfreight branches within China

• Mainfreight Xiamen has fully recovered and is operating at 100%.
• Mainfreight branches in Qingdao, Shanghai, Guangzhou, and Shenzhen have also recovered to 100%, although our teams in those operations are on rotating shifts to limit exposure. Effectively this means that at any given time, 50% of the team is in the office, with the other 50% working remotely.
• Mainfreight Tianjin, Beijing, and Ningbo are operating at limited capacity while local authorities work through the approval process, which will permit the team to reopen the office. While this is completed, the team is working remotely.

China mainland-based Shippers & Importers

• The Hubei, Anhui, and Zhejiang provinces remain closed for commerce until further notice.
• Commercial operations throughout the rest of China continue to experience constraints caused by team members not returning after the extended Chinese New Year period as they are in areas where movement is restricted, or they are unable to meet government hygiene requirements to start operating.

Domestic Road Transport within China

• Previously imposed limitations around movement between cities and provinces remain in effect.
• Our teams have been able to book transport for export shipments from China 2 days in advance.
• While transport is available, the cost has increased up to 150% due to the shortage of drivers and with demand coming back on. (We will communicate with individual customers directly to manage these cost impacts where applicable).

Port Terminals

• Yang Shan in Shanghai is operating for export cargoes at a limited capacity.
• Xingang (Tianjin) & Ningbo ports operational at limited capacity.
• All other Chinese ports are operating as usual for export only.
• Import cargo into China is being delayed through congestion, and carriers are generally prioritizing the loading of export containers in the time available at the port.
• Reefer containers continue to be heavily impacted due to the limited availability of plugs on port and congestion.
• Shipping lines continue to announce port omissions in the short term as a result of the congestion.

Air

• Passenger flights into China remain limited until at least mid-March.
• The Mainfreight Air Freight teams in China have found that routings over Hong Kong and Singapore offer the best options into Australasia in the short term.
• Cathay Pacific has announced further reductions overnight in air freight services into and out of China in response to deteriorating passenger demand.

We continue to advise our customers to talk through their situation with their local Mainfreight Air & Ocean teams. While the business environment in China has improved further, it does continue to be uncertain.

If you have any questions, please do not hesitate to contact your Mainfreight Account Manager or local Air & Ocean branch.

14th February 2020 Update:

The Mainfreight teams in Mainland China and Hong Kong have continued to keep us informed this week around the Wuhan Coronavirus situation and its impact on commercial activities in affected regions.

Progress towards normalization of trading after the extended Chinese New Year (CNY) period has been challenging as expected.

Aside from the Mainfreight branches in Tianjin, Beijing, and Ningbo, which remain closed while local reopening requirements are met, all of our other branches are open and operational.
To minimize the risk of infection for our team, and following Central Government guidelines, our teams are in the offices on rotating shifts or working remotely.

While shipment bookings can be made, as usual, our teams report that a lot of supplier factories and warehouses remain closed. This is particularly prevalent within the Hubei province, as well as Anhui, Zhejiang, Henan, and Chongqing, which all remain closed until further notice.
The factories we work with outside of these provinces have told us that the Government requires them to have available 6 weeks' stock of masks for all team members before they are allowed to resume operations.

At the time of writing, we are finding that Chinese customs processing is back to normal, albeit with delays due to an increase in compliance requirements.
The Yang Shan terminal in Shanghai, Xingang & Ningbo ports are yet to reopen. Qingdao, Yantian, Wai Gao Qiao Shanghai (WGQ), and Xiamen ports are operating, albeit again, with delays.

Cross border and inter-province or city road transport is still an issue with licensing restrictions and quarantine period requirements for drivers having an impact in some areas. Hong Kong is the exception where we are currently able to use road transport across the border. However, rail is restricted.

Airfreight remains constrained. Cathay, for example, has reduced flights by 90% in and out of mainland China.
Mainfreight offices in Hong Kong, Taiwan, Malaysia, Singapore, Thailand, Japan, and Vietnam are all operating as usual.
Our advice from earlier updates is mostly unchanged; we encourage our customers to talk through their situation with their local Mainfreight Air & Ocean teams. While the business environment in China has improved, it does continue to be uncertain.

Our teams in New Zealand, Asia, the Americas, Europe, and Australia will continue to provide updates as information comes to hand.

If you have any questions, please do not hesitate to contact your Mainfreight Account Manager or local Air & Ocean branch.