RESULTS
3Q19
Rio de Janeiro, December 2, 2019
IMPORTANT NOTICE
This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and the applicable Brazilian regulations. Statements that are not historical facts, including statements regarding the beliefs and expectations of Oi S.A. - under Judicial Reorganization ("Oi" or "Company"), business strategies, future synergies, cost savings, future costs and future liquidity are forward-looking statements.
The words "anticipates", "intends", "believes", "estimates", "expects", "forecasts", "plans," "aims" and similar expressions, as they relate to the Company or its management, are intended to identify forward-looking statements. There is no guarantee that the expected events, tendencies or expected results will actually occur. Such statements reflect the current views of the Company's management and are subject to a number of risks and uncertainties. These statements are based on many assumptions and factors, including general economic and market conditions, industry conditions, corporate approvals, operational factors and other factors. Any changes in such assumptions or factors could cause actual results to differ materially from current expectations. All forward-looking statements attributable to the Company or its affiliates, or persons acting on their behalf, are expressly qualified in their entirety by the cautionary statements set forth in this notice. Undue reliance should not be placed on such statements. Forward-looking statements speak only as of the date they are made.
Except as required under the Brazilian and U.S. federal securities laws and the rules and regulations of the CVM, the SEC or other regulatory authorities in other applicable jurisdictions, the Company and its affiliates do not have any intention or obligation to update, revise or disclose any changes to any of the forward-looking statements herein in order to reflect current or future events or their developments, changes in assumptions or changes in other factors affecting the forward-looking statements herein. You are advised, however, to consult any further disclosures the Company makes on related subjects in reports and communications that the Company files with the CVM and the SEC.
2
Revisiting our strategic plan
Leadership in fiber and infrastructure, shareholder value creation and pursuit of strategic options for the future.
Our past
Revenue has high exposure to declining services and products.
- Copper (voice and broadband)
- Dth
- Regulated services
- Prepaid
Our future
Business migration to high- value added services
- FTTH
- B2b (Corporate & SME)- Focus On integrated solutions & ict
- Iptv and ott
- Provider of transport network and 5g infrastructure
- Mobile value increase and Postpaid growth
To get there
Our future depends on the execution of the strategic plan, supported by 3 pillars:
- strategic initiatives
- Great Fiber acceleration aiming to compensate the Copper decline.
- Continuity of Mobile's Growth Strategy.
- Funding
- Sale ofnon-strategic assets ongoing.
- Fund raising process in progress.
- PIS / COFINS tax credit already being used
- Simplification and Cost reduction
- Projects are being implemented and financial impacts are already expected in 2020.
3
3Q19 Results - Highlights (Brazil)
3Q19 Highlights
3.6 | homes passed (HPs) with fiber (FTTH) at the end of September |
million | HPs are expected to reach 4.6 million in 2019 and 16 million in 2021. |
11.4 | of homes connected (HC) over homes passed (HPs) with fiber in September |
% | We closed the quarter with 408,000 customers connected to FTTH, up 72% from 2Q19. |
36 | market share of net adds in postpaid in 3Q19 |
% | Second-highest share of net adds in the market in the period. From January to August 2019, Oi reached 1.1 million net adds in the |
postpaid segment. | |
13.8 | year-on-year growth in postpaid customer revenues |
% | Strong base growth translates into accelerated revenue increase in the postpaid segment, adding value to the Mobile operation |
192 | IT contracted revenue year-on-year growth, contributing to the total Corporate segment revenue |
growth |
- IT revenues are one of the main growth drivers of the corporate segment, due to itshigh-value added products.
4
3Q19 Results - Residential (Brazil)
Fiber operational and financial indicators in line with planned, CONFIRMING THE EXECUTION OF THE STRATEGY AIMED AT REPLACING LEGACY COPPER REVENUES.
Homes passed with fiber
Thousand
+3,223 | +1,515 | |
3,588 | 3,973 | ||||
1,657 | 2,458 | ||||
1,178 | |||||
750 | |||||
3Q18 | 4Q18 | 1Q19 | 2Q19 | 3Q19 | Oct-19 |
22 | 27 | 38 | 59 | 73 | 76 |
# Municipalities
Homes connected with fiber
Thousand
+433+251
2019 fiber revenues | |||||||
R$ million | |||||||
4.2x | |||||||
Jan Feb | Mar | Apr | May | Jun | Jul | Aug | Sep |
2019 copper + DTH revenues | |
R$ million | Copper Voice |
Residential revenues
R$ million | ||
-13.5% | ||
2,084 | ||
1,803 | ||
1,043 | -25% | 786 |
596 | -16% | 500 |
435 | +1% | 438 |
11 | 638% | 78 |
3Q18 | 3Q19 |
Cooper voice
Cooper BB
DTH TV Fiber
488 |
408 |
237 |
Copper BB |
DTH TV
-11% |
Contracted revenue
R$ million
Copper + DTH | Fiber |
55 | 92 | 145 | |||
3Q18 | 4Q18 | 1Q19 | 2Q19 | 3Q19 | Oct-19 |
7,4% | 7,9% | 8,7% | 9,7% | 11,4% | 12,3% |
Take-up % |
Jan Feb Mar Apr May Jun Jul Aug Sep |
-51 | |
10M 2018 | 10M 2019 |
+42
10M 2018 | 10M 2019 |
5
3Q19 Results - Fiber
Cities with fiber already showing significant improvement on all broadband indicators.
Tenha a internet que
conecta o Rock in Rio na sua casa. #OiFibraEuQuero
FTTH penetration per cohort (%)
New homes passed recorded a take-up rate over 13% two months after construction.
13.113.1
11.8 | 11.8 | 11.5 | 10.7 | |
10.6 | 10.1 | |||
Oct 2018 | Apr 2019 | ||||||||||||||
Jan 2019 | July 2019 | ||||||||||||||
M1 | M2 | M3 | M4 | M5 | M6 | M7 | M8 | M9 | M10 | M11 |
Broadband sales Mix
Fiber (76 cities until October)
Copper (4.6 thousand cities)
12% | 23% | |||
42% | ||||
61% | ||||
71% | ||||
88% | 77% | |||
58% | ||||
39% | ||||
29% | ||||
1Q19 | 2Q19 | 3Q19 | Oct R | Nov E |
Broadband customer base
In the 52 cities with fiber, FTTH base growth virtually offsets the large drop in copper...
Broadband ARPU (R$) | Broadband revenues (base 100) | |||||
...In addition to strong | ||||||
... Contributing to year-on-year revenue growth in | ||||||
demand, fiber ARPU is | cities with fiber. | |||||
higher than copper ARPU... | 100 | 100 100 101 | ||||
99 | 98 | 98 | 99 | |||
Cities without fiber
-14.5%
3Q18 | 3Q19 |
Cities with fiber
-3.6%
3Q18 | 3Q19 |
97 | 97 | |
93 | 93 94 |
+57% | 98 | 95 | ||||||||||
94 | 94 | |||||||||||
91 | 90 | 92 | ||||||||||
88 | 89 | 87 | ||||||||||
86 | ||||||||||||
52 cities with fiber | ||||||||||||
Cities without fiber | 83 | |||||||||||
Copper | Fiber | Sept 18 | Nov 18 Jan 19 Mar 19 | May 19 | July 19 | Sept 19 |
6
3Q19 Results - Personal Mobility (Brazil)
Mobility revenue reversal trajectory continues, with positive results in postpaid and better than market average performance.
POSTPAID
The successful migration of customers from prepaid to postpaid
resulted in a 36% share of net adds in the quarter...
Customer base | Customer base | |
Thousand |
PREPAID | |||
Despite a highly competitive and shrinking market, | |||
we managed to increase our market share. | |||
Market share (%) | |||
Oi | Oper 1 | Oper 2 | Oper 3 |
2019 share of net adds (ex-M2M)
% | 52% | ||
36% | |||
14% | |||
-7% | |||
Oi | Oper 1 | Oper 2 | Oper 3 |
1,678
(+22.8%)
7,355 | 8,533 | 9,032 |
3Q18 | 2Q19 | 3Q19 |
10.5% | 11.4% | 11.7% |
Market share
Net adds 2019 | 27.5 | 27.4 | |||||||||||||||||||||||||
26.0 | |||||||||||||||||||||||||||
Million | 25.8 | ||||||||||||||||||||||||||
25,726 | |||||||||||||||||||||||||||
25.0 | |||||||||||||||||||||||||||
21.1 | |||||||||||||||||||||||||||
-1.20 | 20.1 | ||||||||||||||||||||||||||
-1.46 | |||||||||||||||||||||||||||
-2.22 | |||||||||||||||||||||||||||
-2.34 | |||||||||||||||||||||||||||
Oi | Oper 1 Oper 2 | Oper 3 | |||||||||||||||||||||||||
2017 | 2018 | 1Q19 | 3Q19 | 3Q19 | |||||||||||||||||||||||
Mobility |
... consolidating the upward trend of postpaid revenues and the improvement in the mix of mobile revenues.
Growth in postpaid revenues offsets the decline in the prepaid segment, sustaining the reversal of personal mobility revenues.
Market share² (%)
Mobile customer revenues¹
Postpaid Revenue trends¹
yoy % | 11,5% | 13,8% | |||||
9,3% | |||||||
1.0% | |||||||
-5.7% | |||||||
3Q18 | 4Q18 | 1Q19 | 2Q19 | 3Q19 |
Revenue mix¹ | Postpaid | |
% | ||
Prepaid | ||
47% | 52% | 53% |
52% | 47% | 46% |
3Q18 | 2Q19 | 3Q19 |
Oi | Oper 1 | Oper 2 | Oper 3 | |
31.0 | 31.3 | |||
25.7 | 25.0 | |||
24.4 | ||||
24.0 | ||||
16.9 | 17.3 | |||
2017 | 2018 | 1Q19 | 2Q19 | 3Q19 |
R$ million
-0.2% +2.1%
1,.670 | 1.,633 | 1,.667 |
3Q18 | 2Q19 | 3Q19 |
1- Customer revenues exclude interconnection revenues and handset sales. | 2 - Ex M2M | 7 |
3Q19 Results - B2B (Brazil)
Corporate revenue grows and already captures the first results of the strategic plan execution.
corporate net revenues
R$ million | |
+0.9% | |
770 | 777 |
3Q18 | 3Q19 |
SME's net revenues
R$ million | |
-21.2% | |
428 | |
337 | |
3Q18 | 3Q19 |
New positioning - Oi Solutions | Contracted revenues | Other | ||
+ | Integrator and provider of telecom and ICT¹ Solutions. | R$ | IT | |
- Strategy of bringing complete solution to corporate clients.
Comprehensive portifolio of Corporate ICT Solutions | 43% | 9% | ||||||
chain | | -5% | ||||||
| Equipment resale | 27% | ||||||
value | Solutions | Professional services | ||||||
Integration | | Outsourcing | ||||||
customer | 106% | 41% | ||||||
IT | Cloud/Datacenter | Collaboration/Omnichannel | 3Q18 | 2Q19 | 3Q19 | |||
Big Data/Analytics | IoT | |||||||
Products | ||||||||
Cybersecurity | Managed Services | |||||||
on | Net revenues mix | Other | ||||||
Impact | Connectivity | | M2M Platforms | | SIP | |||
IT | ||||||||
digital | | SD-WAN | | Fiber (GPON) | ||||
solutions | | WI-FI 3.0 | ||||||
+ | Partnership with startups and IT consolidated players | |||||||
+ | Experienced NOC, SOC and IT infrastructure management | 89% | 88% | 85% | ||||
SMEs strategy based on Fiber | ||||||||
+ | Repositioning based on Fiber strategy and development of | 11% | 12% | 15% | ||||
segment specific offers. | 3Q18 | 2Q19 | 3Q19 |
1.Information and Communications Technology
8
3Q19 Results - Wholesale (Brazil)
WHOLESALE: STRATEGY FOCUSED ON UNREGULATED MARKET LEVERAGING INFRASTRUCTURE LEADERSHIP AND OFFERINGS FOR GROWING DEMANDS.
REGULATED REVENUES
R$ million | -36.3% | ||||||
378 | 241 | ||||||
9M18 9M19
Impacted by -50 million mediation with partner provider in 2019
Unregulated REVENUES
R$ million
+3.2%
Expand opportunities to unlock maximum potential from unregulated fiber
market by leveraging non-replicable infrastructure...
IP Connections(Fiber to the ISP - FTTISP)
- Focus on ISPs with differentials of better network latency and resiliency, larger reach and local presence.
Fiber to the Tower (FTTTower)
The capillarity and availability of Oi's fiber optic |
network are fundamental to support the exponential |
Net revenues mix
Regulated | Other revenues |
Unregulated
51%2017 49%
501516
9M18 9M19
Infraestructure rental REVENUES
R$ million
growth of data and video traffic in 4.5G and 5G |
Infrastructure monetization
- Offering a unique and robust backbone / backhaul transport network (Fiber to the City - FTTCity)
Oi Franchises
Capillarity - franchise model complementary to the |
4%
2018
56%
40%
Opex reducer | +11.8% | ||||||
711 | |||||||
635 | |||||||
9M18 | 9M19 |
transport network infrastructure |
Flexibility - meets the different characteristics and |
dimensions of business partners |
Readiness - franchise areas selected to monetize Oi's |
available assets (lower capex and better time to |
Market) |
32%
9M19
68%
9
3Q19 Results - Capex
Company's CAPEX is in line with its strategic plan, focused on deploying homes passed with fiber (HPs) and refarming of 1.8 Ghz sites to 4g and 4.5g.
CAPEX
R$ million | Brazilian operations
+46.1% | ||||
5,.835 | ||||
3,.992 | ||||
+37.1 | +0.2% | |||
2,.057 | 2,.060 | |||
1.,502 | ||||
3Q18 | 2Q19 | 3Q19 | YTD18 | YTD19 |
HPs deployed (thousand)
Quarter | YTD | 3,588 |
# Cities | ||
2,458 | ||
1,657 | ||
801 | 1,130 | |
480 | ||
1Q19 | 2Q19 | 3Q19 |
38 | 59 | 73 |
Refarming 4G & 4.5G sites - 1.8 Ghz (2019)
Quarter YTD
3,534
2,976
2,541
635 | 435 | 558 |
1Q19 | 2Q19 | 3Q19 |
10
3Q19 Results - Structural fronts: cost control with operational efficiency
Operational efficiency and digitization initiatives reflect in cost savings, helping to fund the revenue transition period to fiber.
OPEX
R$ million - Brazilian operations
-104 million | -30 million | ||||||
(-2.6%) | (-0.7%) | ||||||
3,977 | |||||||
+74 | 3,947 | ||||||
-50 | +6 | +47 | 3,873 | ||||
-37 | |||||||
-37 | |||||||
-33 | |||||||
3Q18 | PersonnelInterconnection | Third | Network | Rent & | Other | Marketing | 3Q19 |
Party | Maintenance | Insurance |
Routine EBITDA
R$ million - Brazilian operations
4.5 - | ||||
EBITDA | 5.0 bn | |||
Margin | ||||
3,454 | ||||
1,454 | 1,208 | |||
1,008 | ||||
3Q18 | 2Q19 | 3Q19 | 2019YTD | 2019E |
26.8% | 23.9% | 20.3% | 22.9% |
1- Network maintenance and infrastructure leasing expenses
11
3Q19 Results - Structural fronts: digitalization
Operational simplification and cost reduction actions initiated in 2019 will have positive impacts already in 2020.
Sales, Mktg &
Customer
Service
Process and
Organization
Business
Support
IT
Network and
Operations
- Portfolio Simplification - Migration to Flat Rate Plans;
- Reduction of legacy portfolio proactive selling actions;
- Digital sales channel acceleration
- Simplification Project with support of Visagio Consulting ;
- Financial functions centralized under the new CFO;
- Creation of an executive leadership position for Business Support and Operational Efficiency.
- Supply-Chain,Energy, Logistic, Business Management and Infrastructure;
- Back-officereduction through automation and BPO extension;
- Energy Efficiency Initiatives with own generation and renegotiations.
- Reduction / Interruption of IT legacy projects;
- Development of New IT Stack for Fiber Operations;
- Elevating Digital Initiative to company wide effort.
- Optimization and decommissioning of Legacy Networks (copper, DTH);
- Accelerated costumer migration to fiber;
- Capex and Opex readjustment as a consequence of reduction of legacy sales efforts.
Estimated Impact | Targets per selected | |||||||||||||||||||||||||||||||||||
2020 (annual base) | metrics | |||||||||||||||||||||||||||||||||||
+46 pp | +23 pp | |||||||||||||||||||||||||||||||||||
R$ 150 - 200 M | ||||||||||||||||||||||||||||||||||||
% Fiber in broadband | % of residential base | |||||||||||||||||||||||||||||||||||
activations | inflat rate1 | |||||||||||||||||||||||||||||||||||
-20% | +14 pp | |||||||||||||||||||||||||||||||||||
R$ 100 - 150 M | ||||||||||||||||||||||||||||||||||||
Call Volume in human | % of digital | |||||||||||||||||||||||||||||||||||
Customer Service | invoices | |||||||||||||||||||||||||||||||||||
-1,8 pp | -12% | |||||||||||||||||||||||||||||||||||
R$ 150 - 300 M | ||||||||||||||||||||||||||||||||||||
Bad debt as % | Energy cost | |||||||||||||||||||||||||||||||||||
of revenues | per MWh | |||||||||||||||||||||||||||||||||||
+26 pp | ||||||||||||||||||||||||||||||||||||
-1 pp | ||||||||||||||||||||||||||||||||||||
R$ 100 - 200 M | ||||||||||||||||||||||||||||||||||||
% of Agile IT projects | % of repairs by FTTH | |||||||||||||||||||||||||||||||||||
customer base | ||||||||||||||||||||||||||||||||||||
R$ 150 - 200 M | +37 pp | -3 pp | ||||||||||||||||||||||||||||||||||
% of fiber technical support | % of repeated | |||||||||||||||||||||||||||||||||||
through digital channels | technical calls |
Current | 2020 EOY | 12 | |
(3Q19) | |||
3Q19 Results - Structural fronts: Cash and Debt Management
Financing alternatives evolving as planned. Cash flow and debt in line with the strategic plan.
Status of Non Core Asset Sales
- Unitel: expected to be concluded in 2019.
- OtherNon-Core: ongoing processes.
- Real State: awaiting final dispatch from Anatel after successful due diligence for the Polidoro building in RJ, for an estimated value of R$ 120 MM. Focus on the sale of 5 non-reversible assets, in the estimated amount of R$ 300 million, over the next few months.
- PIS/COFINS: all credits recognized and approved. Total of R$ 3.1 billion with expected realization of R$ 100 million per month, already in progress.
Cash Flow | |||||||
R$ million | -1,104 million | ||||||
+1,008 | |||||||
4,296 | |||||||
+167 | +203 | 3,192 | |||||
-2,060 | -329 | -92 | |||||
Cash | Routine | Capex | Working | Payment to | Judicial | Financial | Cash |
June 19 | EBITDA | capital | creditors | Deposits | operations | Sept 19 | |
+ Taxes |
Status of Funding Activities
- Structuring potential issuance of guaranteeddebt in the amount of R$ 2.5 billionas allowed by the Judicial Recovery Plan.
- US$ 600 millionBridge loan negotiation ongoing, with US$ 400 millionfirm commitment
- Negotiation process for a credit line linked to the purchase of equipment up toR$ 2.0 billionas provided in the Judicial Recovery Plan.
Debt (fair value)
R$ million
+1,037 million
+399 | +683 | +228 | +112 | 17,905 | |||
16,868 | -385 | ||||||
14,713 | |||||||
Gross debt | Interest | FX | Fair value | Interest | Other | Gross debt | Net debt |
June 19 | variation | amortiz. | amortiz. | Sept 19 | Sept 19 |
13
3Q19 Results - Transformation Strategic Plan
TO CREATE THE FUTURE OI, OUR FOCUS IS ON STRATEGY, IMPLEMENTATION AND INVESTMENT CAPACITY.
Cash/investments
- Sale ofnon-core assets (around R$ 8.0 billion);
- PIS/COFINS (around R$ 3.1 billion); and
- Debt issue and equipment financing (R$ 2.5 - 4.5 billion).
Strategic initiatives
- Pursuit of FTTH leadership;
- Corporate and B2B new focus;
- Acceleration of wholesale growth;
- Maintain and increase our mobile value;
- Fiber expansion through partnerships;
- Migration from DTH to IPTV and Oi Play;
- Copper cost reduction and optimization;
- Proactive approach to regulation.
Efficiency and simplification
- Structural cost reduction and digitalization programs in five fronts: Sales & Marketing; IT; Organizational Processes; Procurement; and Network.
- Target of R$ 1.0 billion reduction in annual costs
People and management
- Transformation Management Office in place;
- Leadership changes to accelerate execution;
- Best company to work for.
Customer experience
- Assertive communication in different channels;
- Purchase, usage andpost-sales experience;
- Focus on digital and human customer service;
- Fair and simple offers.
Digital company
- AI, agility, DevOps, big data, data analysis, squads, microservices andself-service;
- Company wide effort
- Much more than technology.
Innovation
- Focus on the future even if Cannibalizing the past;
- Value added;
- Accelerator, startups and OITO innovation hub;
- Co-brandingand strategic alliances.
Excellence
- Quality Governance;
- Planning, metrics and results;
- Successful resource allocation;
- Cross-functionalvision.
14
Additional Information
Summary chart of the main financial and operational indicators
15
3Q19 Results - Financial Highlights (Brazil)
Main financial indicators
R$ million
1 - Excludes handset and interconnection revenues; | 16 |
3Q19 Results - Operational Highlights (Brazil)
Main financial indicators
In thousands of RGUs
17
Investor relations
+55 21 3131-2918
invest@oi.net.br
www.oi.com.br/ri
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Oi SA published this content on 02 December 2019 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 December 2019 12:04:03 UTC