Premier Technical Services : Estimating Coordinator (Nottingham)

Estimating Coordinator (Nottingham)

As a result of internal promotion, a great opportunity has arisen for an Administrator/Estimating Coordinator to join our regional Lightning Protection Installations team at our Nottingham office.

With more than two decades of experience in the design, installation and testing of lightning protection and earthing systems, PTSG Electrical Services is the UK Market leader and member of the Association of Technical Lightning & Access Specialists (ATLAS).

Job Summary

This role holder provides essential administrative support to management, the estimating team, and customers as required, but also plays a key role in the estimating activity, responding to customer enquiries and logging orders.

Key Responsibilities

Working to meet and exceed targets that will enable the business to grow, your main responsibilities will be to:

• To receive, action and direct telephone calls, mail and email requests for information, service or support in a timely, professional, courteous and customer-focused manner.
• To receive, log and distribute enquiries for LP installation projects to enable estimators to submit quotations within customer-defined time scales, and to liaise with colleagues in the Operations Management team to ensure customer orders are processed and project information exchanged in a timely manner
• To play a key part in the roll-out of the Company's bespoke ERP system 'Clarity' within the LP installations division, ensuring a smooth transition from existing manual systems and procedures.
• To prepare copy quotations for multiple clients where a formal quote has already been prepared by the estimating team
• To undertake a secondary role identifying and contacting additional customers through a Construction Industry Data system to ensure existing quotations reach as wide a market as possible. Where practical this shall also include identifying new projects within a region for which an enquiry has not been received.
• To carry out any other reasonable tasks as directed by management from time to time to maintain performance, efficiency and customer service within the division.

Personal Profile

To undertake this role successfully you will have:

• Proven experience in a similar role, preferably within a related industry
• Strong IT skills, including MS Outlook, Word and Excel
• Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance
• Good attention to detail
• Professional, customer-focused manner, helpful and supportive to colleagues

To Apply

Please send your CV in the first instance to Liam Riley at [e-mail]

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