Critical Accounting Policies



Management's discussion and analysis of financial condition and results of
operations are based upon our consolidated financial statements which have been
prepared in accordance with GAAP. We make estimates and assumptions in the
preparation of our consolidated financial statements that affect the reported
amounts of assets and liabilities, revenue and expenses and related disclosures
of contingent assets and liabilities. We base our estimates on historical
experience and various other assumptions that are believed to be reasonable
under the circumstances. However, actual results may differ from these
estimates. The most significant estimates relate to: the timing and amounts of
revenue recognition, including the determination of the nature and timing of the
satisfaction of performance obligations, the standalone selling price of
performance obligations, and the transaction price allocated to performance
obligations; the realization of tax assets and estimates of tax liabilities;
fair values of investments in marketable securities; assets held for sale;
intangible assets and goodwill valuations; the recognition and disclosure of
contingent liabilities; the collectability of accounts receivable; and
assumptions used to determine the fair value of stock-based compensation. This
listing is not a comprehensive list of all of our accounting policies. For
further information regarding the application of these and other accounting
policies, see Note 1 to our Consolidated Financial Statements in Item 8 of our
Annual Report on Form 10-K for the fiscal year ended November 30, 2019.

Cautionary Note Regarding Forward-Looking Statements



The Private Securities Litigation Reform Act of 1995 contains certain safe
harbor provisions regarding forward-looking statements. This Form 10-Q, and
other information provided by us or statements made by our directors, officers
or employees from time to time, may contain "forward-looking" statements and
information, which involve risks and uncertainties. Actual future results may
differ materially. Statements indicating that we "believe," "may," "could,"
"would," "might," "should," "expect," "intend," "plan," "target," "anticipate"
and "continue," are forward-looking, as are other statements concerning future
financial results, product offerings or other events that have not yet occurred.
There are a number of factors that could cause actual results or future events
to differ materially from those anticipated by the forward-looking statements,
including, without limitation: (1) Economic, geopolitical and market conditions
can adversely affect our business, results of operations and financial
condition, including our revenue growth and profitability, which in turn could
adversely affect our stock price. (2) We may fail to achieve our financial
forecasts due to such factors as delays or size reductions in transactions,
fewer large transactions in a particular quarter, fluctuations in currency
exchange rates, or a decline in our renewal rates for contracts. (3) Our ability
to successfully manage transitions to new business models and markets, including
an increased emphasis on a cloud and subscription strategy, may not be
successful. (4) If we are unable to develop new or sufficiently differentiated
products and services, or to enhance and improve our existing products and
services in a timely manner to meet market demand, partners and customers may
not purchase new software licenses or subscriptions or purchase or renew support
contracts. (5) We depend upon our extensive partner channel and we may not be
successful in retaining or expanding our relationships with channel partners.
(6) Our international sales and operations subject us to additional risks that
can adversely affect our operating results, including risks relating to foreign
currency gains and losses. (7) If the security measures for our

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software, services or other offerings are compromised or subject to a successful
cyber-attack, or if such offerings contain significant coding or configuration
errors, we may experience reputational harm, legal claims and financial
exposure. (8) We have made acquisitions, and may make acquisitions in the
future, and those acquisitions may not be successful, may involve unanticipated
costs or other integration issues or may disrupt our existing operations. (9)The
coronavirus disease (COVID-19) outbreak and the impact it could have on our
employees, customers, partners and the global financial markets could adversely
affect our business, results of operations and financial condition. (10) Those
factors discussed in Part II, Item 1A (Risk Factors) in this Quarterly Report on
Form 10-Q, and in Part I, Item 1A (Risk Factors) in our Annual Report on Form
10-K for the fiscal year ended November 30, 2019. Although we have sought to
identify the most significant risks to our business, we cannot predict whether,
or to what extent, any of such risks may be realized. We also cannot assure you
that we have identified all possible issues which we might face. We undertake no
obligation to update any forward-looking statements that we make.

Use of Constant Currency



Revenue from our international operations has historically represented a
substantial portion of our total revenue. As a result, our revenue results have
been impacted, and we expect will continue to be impacted, by fluctuations in
foreign currency exchange rates. For example, if the local currencies of our
foreign subsidiaries strengthen, our consolidated results stated in U.S. dollars
are positively impacted.

As exchange rates are an important factor in understanding period to period
comparisons, we believe the presentation of revenue growth rates on a constant
currency basis enhances the understanding of our revenue results and evaluation
of our performance in comparison to prior periods. The constant currency
information presented is calculated by translating current period results using
prior period weighted average foreign currency exchange rates. These results
should be considered in addition to, not as a substitute for, results reported
in accordance with GAAP.

Impact of COVID-19

In March 2020, the World Health Organization declared the outbreak of COVID-19
as a pandemic, which continues to be spread throughout the U.S. and the world.
The impact from the rapidly changing market and economic conditions due to the
COVID-19 outbreak is uncertain, disrupting the business of our customers and
partners, and will impact our business and consolidated results of operations
and could impact our financial condition in the future. While we have not
incurred significant disruptions thus far from the COVID-19 outbreak, we are
unable to accurately predict the full impact that COVID-19 will have due to
numerous uncertainties, including the severity of the disease, the duration of
the outbreak, actions that may be taken by governmental authorities, the impact
to the business of our customers and partners and other factors identified in
Part II, Item 1A "Risk Factors" in this Form 10-Q. We will continue to evaluate
the nature and extent of the impact to our business, consolidated results of
operations, and financial condition.

Overview

Progress Software Corporation ("Progress," the "Company," "we," "us," or "our")
offers the leading platform for developing and deploying strategic business
applications. We enable customers and partners to deliver modern, high-impact
digital experiences with a fraction of the effort, time and cost. Progress
offers powerful tools for easily building adaptive user experiences across any
type of device or touchpoint, the flexibility of a cloud-native app dev platform
to deliver modern apps, leading data connectivity technology, web content
management, business rules, secure file transfer and network monitoring. Over
1,700 independent software vendors, 100,000 enterprise customers, and two
million developers rely on Progress to power their applications. We operate as
three distinct segments: OpenEdge, Data Connectivity and Integration, and
Application Development and Deployment.

The key tenets of our strategic plan and operating model are as follows:

Align Resources to Drive Profitability. Our organizational philosophy and operating principles focus primarily on customer and partner retention and success for our core products and a streamlined operating approach in order to more efficiently drive revenue.



Protect and Strengthen Our Core Business. A key element of our strategy is
centered on providing the platform and tools enterprises need to build modern,
strategic business applications. We offer these products and tools to both new
customers and partners as well as our existing partner and customer ecosystems.
This strategy builds on our inherent DNA and our vast experience in application
development that we've acquired over the past 35+ years.

Our offerings enable developers to build the most modern applications quickly and easily, and include:


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• our OpenEdge software, which provides a unified development environment


       consisting of development tools, application servers, application
       management tools, an embedded relational database management system and
       the capability to connect and integrate with other applications and data
       sources;

• our leading UI development tools, which enable organizations to easily

build engaging user interfaces for any device or front end;

• our data connectivity and integration offerings;

• our business logic and rules offerings;

• our secure file transfer solutions, which provide secure collaboration and


       automated file transfers of sensitive data and advanced workflow
       automation offerings;

• our network management offerings, which enable small and medium-sized

businesses to monitor and manage their IT infrastructure and applications;

and

• web content management for delivering personalized and engaging digital


       experiences.



Acquire Accretive Businesses. We are pursuing acquisitions of businesses within
the software infrastructure space, with products that appeal to both IT
organizations and individual developers. These acquisitions must meet strict
financial criteria, which will enable us to drive significant stockholder
returns by providing scale and increased cash flows. As described below, in
April 2019, we acquired Ipswitch in a transaction that met these strict
financial criteria.

Holistic Capital Allocation Approach. We have adopted a shareholder friendly
capital allocation policy that utilizes dividends and share repurchases to
return capital to shareholders. Pursuant to our capital allocation strategy that
we initially announced in September 2017, we have targeted to return
approximately 25% of our annual cash flows from operations to stockholders in
the form of dividends. We also intend to repurchase our shares sufficient to
offset dilution from our equity plans.

In January 2020, our Board of Directors increased the total share repurchase
authorization from $75.0 million to $250.0 million. We repurchased and retired
0.4 million shares of our common stock for $20.0 million in the six months ended
May 31, 2020. The shares were repurchased as part of our Board of Directors
authorized share repurchase program. As of May 31, 2020, there was $230.0
million remaining under the current authorization.

We began paying quarterly cash dividends of $0.125 per share of common stock to
Progress stockholders in December 2016 and increased the quarterly cash dividend
to $0.14 per share in September 2017. In September 2018, the quarterly cash
dividend was increased to $0.155 per share of common stock. On September 24,
2019, our Board of Directors approved an additional increase to our quarterly
cash dividend from $0.155 to $0.165 per share of common stock.

On January 8, 2020, our Board of Directors declared a quarterly dividend of
$0.165 per share of common stock that was paid on March 16, 2020 to shareholders
of record as of the close of business on March 2, 2020. On March 18, 2020, our
Board of Directors declared a quarterly dividend of $0.165 per share of common
stock that was paid on June 15, 2020 to shareholders of record as of the close
of business on June 1, 2020. We expect to continue paying quarterly cash
dividends in subsequent quarters consistent with our capital allocation
strategy.

In furtherance of our acquisition strategy, on April 30, 2019, we acquired all
of the outstanding equity interests of Ipswitch, a provider of award-winning and
easy-to-use secure data file transfer and network management software, for an
aggregate purchase price of approximately $225.0 million.

We expect to continue to evaluate possible acquisitions designed to expand our
business and drive significant stockholder returns. As a result, our expected
uses of cash could change, our cash position could be reduced, and we may incur
additional debt obligations to the extent we complete additional acquisitions.
However, we believe that existing cash balances, together with funds generated
from operations and amounts available under our credit facility, will be
sufficient to finance our operations and meet our foreseeable cash requirements,
including quarterly cash dividends and stock repurchases to Progress
stockholders, as applicable, through at least the next twelve months. We also
believe that our financial resources will allow us to manage the anticipated
impact of COVID-19 on our business operations for the foreseeable future, which
could include reductions in revenue and delays in payments from customers and
partners. The challenges posed by COVID-19 on our business are expected to
evolve rapidly. Consequently, we will continue to evaluate our financial
position in light of future developments, particularly those relating to
COVID-19.

We derive a significant portion of our revenue from international operations,
which are primarily conducted in foreign currencies. As a result, changes in the
value of these foreign currencies relative to the U.S. dollar have significantly
impacted our results of operations and may impact our future results of
operations. Since approximately one-third of our revenue is

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denominated in foreign currency, and given the potential volatility in the global economy created by COVID-19, our revenue results in fiscal year 2020 are expected to be impacted by fluctuations in foreign currency exchange rates.



On September 26, 2019, we announced that we are reducing our current and ongoing
investment levels within our cognitive application product lines, which consist
primarily of our DataRPM and Kinvey products. Accordingly, our fiscal fourth
quarter of 2019 results include a restructuring charge of $2.5 million. This
restructuring charge relates to employee costs, including severance, health
benefits and outplacement services (but excluding stock-based compensation)
incurred as a part of the reduction in the investment. In connection with this
restructuring action, during the fiscal fourth quarter of 2019, we evaluated the
ongoing value of the intangible assets primarily associated with the
technologies and trade names obtained in the acquisitions of DataRPM and Kinvey.
As a result of this evaluation, we wrote down these assets to fair value, which
resulted in a $22.7 million asset impairment charge during the fiscal fourth
quarter of 2019.

Results of Operations

Revenue

                      Three Months Ended                Percentage Change
                                                                      Constant
(In thousands)  May 31, 2020      May 31, 2019      As Reported       Currency
Revenue        $      100,383    $       99,995         - %                 2 %


                       Six Months Ended                 Percentage Change
                                                                     Constant

(In thousands) May 31, 2020 May 31, 2019 As Reported Currency Revenue $ 210,066 $ 189,544 11 %

              12 %



Total revenue remained flat in the three month period ended May 31, 2020
compared to the same quarter last year. Total revenue increased in the six month
period ended May 31, 2020 compared to the corresponding period in 2019,
primarily due to the acquisition of Ipswitch, partially offset by a decrease in
license sales in our Data Connectivity and Integration segment. Ipswitch revenue
was $17.3 million and $32.5 million for the second quarter and first six months
of fiscal year 2020, respectively. Ipswitch revenue was $3.3 million for each of
the second quarter and first six months of fiscal year 2019.

Software License Revenue

                                                Three Months Ended                 Percentage Change
                                                                                                Constant
(In thousands)                             May 31, 2020     May 31, 2019     As Reported        Currency
Software Licenses                         $     19,663     $     29,728          (34 )%            (33 )%
As a percentage of total revenue                    20 %             30 %


                                                 Six Months Ended                  Percentage Change
                                                                                                 Constant
(In thousands)                             May 31, 2020     May 31, 2019      As Reported        Currency
Software Licenses                         $     50,292     $     52,530           (4 )%              (3 )%
As a percentage of total revenue                    24 %             28 %



Software license revenue decreased compared to the same periods last year
primarily due to a decrease in license sales in our Data Connectivity and
Integration segment, partially offset by an increase in Ipswitch license sales,
which are included in our OpenEdge segment. Refer to Revenue by Segment section
below for further discussion.


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Maintenance and Services Revenue



                                                Three Months Ended                 Percentage Change
                                                                                                 Constant
(In thousands)                             May 31, 2020     May 31, 2019     As Reported         Currency
Maintenance                               $     71,686     $     62,528           15 %               16 %
As a percentage of total revenue                    71 %             63 %
Services                                         9,034            7,739           17 %               18 %
As a percentage of total revenue                     9 %              8 %

Total maintenance and services revenue $ 80,720 $ 70,267

       15 %               17 %
As a percentage of total revenue                    80 %             70 %


                                                  Six Months Ended                   Percentage Change
                                                                                                   Constant
(In thousands)                             May 31, 2020      May 31, 2019      As Reported         Currency
Maintenance                               $     141,742     $     122,527           16 %               17 %
As a percentage of total revenue                     67 %              65 %
Services                                         18,032            14,487           24 %               25 %
As a percentage of total revenue                      9 %               8 %

Total maintenance and services revenue $ 159,774 $ 137,014

         17 %               18 %
As a percentage of total revenue                     76 %              72 %



Maintenance and services revenue increased in all periods due to our acquisition
of Ipswitch. The increase in services revenue was also driven by our Application
Development and Deployment segment.

Revenue by Region

                                                  Three Months Ended                 Percentage Change
                                                                                                  Constant
(In thousands)                               May 31, 2020     May 31, 2019     As Reported        Currency
North America                               $     56,564     $     57,060           (1 )%             (1 )%
As a percentage of total revenue                      57 %             57 %

Europe, the Middle East and Africa ("EMEA") $ 34,157 $ 33,633

          2  %              4  %
As a percentage of total revenue                      34 %             34 %
Latin America                               $      3,346     $      4,108          (19 )%             (3 )%
As a percentage of total revenue                       3 %              4 %
Asia Pacific                                $      6,316     $      5,194           22  %             26  %
As a percentage of total revenue                       6 %              5 %


                                                  Six Months Ended                   Percentage Change
                                                                                                  Constant
(In thousands)                             May 31, 2020      May 31, 2019      As Reported        Currency
North America                             $     121,977     $     103,558           18  %             18  %
As a percentage of total revenue                     58 %              55 %
EMEA                                      $      69,145     $      67,005            3  %              5  %
As a percentage of total revenue                     33 %              35 %
Latin America                             $       7,346     $       8,569          (14 )%             (4 )%
As a percentage of total revenue                      4 %               5 %
Asia Pacific                              $      11,598     $      10,412           11  %             14  %
As a percentage of total revenue                      5 %               5 %




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Total revenue generated in North America decreased by $0.5 million for the three
month period ended May 31, 2020, compared to the corresponding period in 2019,
primarily due to decreased license sales in our Data Connectivity and
Integration segment, partially offset by our acquisition of Ipswitch. The
revenue generated in North America increased for the six month period ended May
31, 2020, compared to the corresponding period in 2019, primarily due to our
acquisition of Ipswitch as well as higher maintenance and services revenue
generated by our Application Development and Deployment segment. The increase in
revenue generated in EMEA in all periods was also due to our acquisition of
Ipswitch. Revenue in Latin America decreased in all periods primarily due to the
effect of foreign exchange. Revenue in Asia Pacific increased in both periods
primarily due to an increase in OpenEdge license sales.

In the first six months of fiscal year 2020, revenue generated in markets
outside North America represented 42% of total revenue compared to 43% of total
revenue on a constant currency basis and 45% of total revenue in the same period
last year.

Revenue by Segment

                                                       Three Months Ended                     Percentage Change
(In thousands)                                   May 31, 2020       May 31, 2019      As Reported      Constant Currency
OpenEdge segment                               $       77,735     $       67,820           15  %                 17  %
Data Connectivity and Integration segment               3,662             12,932          (72 )%                (72 )%
Application Development and Deployment segment         18,986             19,243           (1 )%                 (1 )%
Total revenue                                  $      100,383     $       99,995            -  %                  2  %


                                                        Six Months Ended                       Percentage Change
(In thousands)                                   May 31, 2020       May 31, 2019       As Reported       Constant Currency
OpenEdge segment                               $      154,814     $      133,072           16  %               18  %
Data Connectivity and Integration segment              17,347             18,932           (8 )%               (9 )%
Application Development and Deployment segment         37,905             37,540            1  %                1  %
Total revenue                                  $      210,066     $      189,544           11  %               12  %



Revenue in our OpenEdge segment increased in all periods primarily due to our
acquisition of Ipswitch. Data Connectivity and Integration revenue decreased in
all periods due to the timing of term license renewals by certain of our OEM
partners. Application Development and Deployment revenue decreased in the three
month period ended May 31, 2020, compared to the corresponding period in 2019,
primarily due to lower license revenue, and increased in the six month period
ended May 31, 2020, primarily due to higher professional services and
maintenance revenues.

Cost of Software Licenses

                                              Three Months Ended                                Six Months Ended
                                                                   Percentage                                       Percentage
(In thousands)                   May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Cost of software licenses       $       810      $        925         (12 )%     $      2,199     $      2,092           5 %
As a percentage of software
license revenue                           4 %               3 %                             4 %              4 %
As a percentage of total
revenue                                   1 %               1 %                             1 %              1 %



Cost of software licenses consists primarily of costs of royalties, electronic
software distribution, duplication, and packaging. The slight increase in cost
of software licenses in the six month period ending May 31, 2020, compared to
the corresponding period in 2019, was due to our acquisition of Ipswitch.


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Cost of Maintenance and Services



                                              Three Months Ended                                Six Months Ended
                                                                   Percentage                                       Percentage
(In thousands)                   May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Cost of maintenance and
services                        $     11,785     $     10,580          11 %      $     23,636     $     20,019          18 %
As a percentage of maintenance
and services revenue                      15 %             15 %                            15 %             15 %
As a percentage of total
revenue                                   12 %             11 %                            11 %             11 %



Cost of maintenance and services consists primarily of costs of providing
customer support, consulting, and education. The year over year increase in all
periods was primarily due to increased headcount resulting from our acquisition
of Ipswitch.

Amortization of Intangibles

                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019      

Change May 31, 2020 May 31, 2019 Change Amortization of intangibles $ 1,664 $ 6,106 (73 )% $ 3,310 $ 11,539 (71 )% As a percentage of total revenue

            2 %              6 %                             2 %              6 %



Amortization of intangibles included in costs of revenue primarily represents
the amortization of the value assigned to technology-related intangible assets
obtained in business combinations. The year over year decrease in all periods
was due to certain intangible assets being fully amortized and the impairment of
intangible assets recorded in the fourth fiscal quarter of 2019 associated with
the technology of our Kinvey and DataRPM acquisitions.

Gross Profit

                                               Three Months Ended                                  Six Months Ended
                                                                    Percentage                                          Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change        May 31, 2020      May 31, 2019        Change
Gross profit                     $     86,124     $     82,384           5

% $ 180,921 $ 155,894 16 % As a percentage of total revenue

           86 %             82 %                              86 %              82 %



Our gross profit increased in both periods primarily due to the increase in
maintenance revenue and the decrease in the amortization of intangibles, offset
slightly by the decrease of license revenue and increase of cost of maintenance
and services, each as described above.

Sales and Marketing



                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Sales and marketing              $     21,716     $     24,832         (13

)% $ 45,914 $ 47,155 (3 )% As a percentage of total revenue

           22 %             25 %                            22 %             25 %



Sales and marketing expenses decreased in both periods as compared to the
corresponding periods last year primarily due to decreased travel and in-person
events resulting from restrictions related to the COVID-19 pandemic as well as
cost reductions resulting from our decision to reduce our current and ongoing
investment levels within our cognitive application product lines in the fourth
quarter of fiscal year 2019. These decreases were partially offset by increased
costs resulting from the acquisition of Ipswitch on April 30, 2019.


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Product Development

                                               Three Months Ended                                 Six Months Ended
                                                                    Percentage                                        Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change        May 31, 2020     May 31, 2019       Change
Product development costs        $     21,787     $     21,688           - %       $     43,441     $     41,578           4 %
As a percentage of total revenue           22 %             22 %                             21 %             22 %



Product development expenses increased in both periods presented as compared to
the same periods last year primarily due to increased compensation-related
expenses as a result of the acquisition of Ipswitch, partially offset by
decreased travel resulting from restrictions related to the COVID-19 pandemic
and cost reductions resulting from our decision to reduce our current and
ongoing investment levels within our cognitive application product lines in the
fourth quarter of fiscal year 2019.

General and Administrative



                                               Three Months Ended                                 Six Months Ended
                                                                    Percentage                                        Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change        May 31, 2020     May 31, 2019       Change
General and administrative       $     12,440     $     12,654          (2 )%      $     25,188     $     24,939           1 %
As a percentage of total revenue           12 %             13 %                             12 %             13 %



General and administrative expenses include the costs of our finance, human
resources, legal, information systems and administrative departments. General
and administrative expenses decreased during the three month period ended May
31, 2020 due to decreased stock-based compensation expense compared to the same
quarter last year. General and administrative expenses increased during the six
month period ended May 31, 2020 as compared to the same period last year
primarily due to higher headcount-related costs, partially offset by decreased
stock-based compensation expense.

Amortization of Intangibles



                                               Three Months Ended                                 Six Months Ended
                                                                    Percentage                                        Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change        May 31, 2020     May 31, 2019       Change
Amortization of intangibles      $      4,177     $      4,585          (9 )%      $      8,308     $      7,773           7 %
As a percentage of total revenue            4 %              5 %                              4 %              4 %



Amortization of intangibles included in operating expenses primarily represents
the amortization of value assigned to intangible assets obtained in business
combinations other than assets identified as purchased technology. Amortization
of intangibles decreased in the three month period ended May 31, 2020, compared
to the corresponding period in 2019, due to certain intangible assets being
fully amortized and the impairment of intangible assets, as discussed above.
Amortization of intangibles for the six month period ended May 31, 2020
increased year over year due to the addition of intangible assets obtained in
connection with our acquisition of Ipswitch, partially offset by certain
intangible assets being fully amortized and the impairment of intangible assets,
as discussed above.


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Restructuring Expenses

                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Restructuring expenses           $        695     $      2,777         (75

)% $ 1,735 $ 3,192 (46 )% As a percentage of total revenue

            1 %              3 %                             1 %              2 %



Restructuring expenses recorded in the first six months of fiscal year 2020
relate primarily to the restructuring activities that occurred in fiscal year
2019. See Note 13 to the condensed consolidated financial statements for
additional details, including types of expenses incurred and the timing of
future expenses and cash payments. See also the Liquidity and Capital Resources
section of this Item 2, Management's Discussion and Analysis of Financial
Condition and Results of Operations.

Acquisition-Related Expenses



                                              Three Months Ended                                Six Months Ended
                                                                    Percentage                                      Percentage
(In thousands)                    May 31, 2020      May 31, 2019     

Change May 31, 2020 May 31, 2019 Change Acquisition-related expenses $ - $ 1,107

              *   $        314     $      1,107         (72 )%
As a percentage of total revenue          - %                 1 %                           - %              1 %


* Not meaningful

Acquisition-related costs are expensed as incurred and include those costs
incurred as a result of a business combination. These costs consist of
professional service fees, including third-party legal and valuation-related
fees. Acquisition-related expenses in both the second quarter and first six
months of fiscal year 2020 were minimal. Acquisition-related expenses in both
the second quarter and first six months of fiscal year 2019 were related to the
acquisition of Ipswitch.

Income from Operations

                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Income from operations           $     25,309     $     14,741          72

% $ 56,021 $ 30,150 86 % As a percentage of total revenue

           25 %             15 %                            27 %             16 %



Income from operations increased year over year in both periods due to an increase in revenue and decreases in costs of revenue and operating expenses as shown above.

Income from Operations by Segment



                                              Three Months Ended                                Six Months Ended
                                                                   Percentage                                        Percentage
(In thousands)                   May 31, 2020     May 31, 2019       Change       May 31, 2020      May 31, 2019       Change
OpenEdge segment                $     59,859     $     48,723          23  %     $     117,188     $     95,660          23  %
Data Connectivity and
Integration segment                    2,033           11,126         (82 )%            13,038           15,626         (17 )%
Application Development and
Deployment segment                    12,000           13,696         (12 )%            23,631           26,566         (11 )%
Other unallocated expenses(1)        (48,583 )        (58,804 )        17  %           (97,836 )       (107,702 )         9  %
Income from operations          $     25,309     $     14,741          72  %     $      56,021     $     30,150          86  %



(1)Note that the following expenses are not allocated to our segments as we
manage and report our business in these functional areas on a consolidated basis
only: certain product development and corporate sales and marketing expenses,
customer support, administration, amortization of acquired intangibles,
stock-based compensation, fees related to shareholder activist, restructuring,
and acquisition-related expenses.


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Other (Expense) Income, Net

                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Interest expense                 $    (2,598 )    $    (2,210 )        (18

)% $ (5,390 ) $ (3,599 ) (50 )% Interest income and other, net

           122              344          (65 )%             333              573          (42 )%
Foreign currency loss, net              (371 )           (451 )         18  

% (1,187 ) (1,294 ) 8 % Total other expense, net $ (2,847 ) $ (2,317 ) (23 )% $ (6,244 ) $ (4,320 ) (45 )% As a percentage of total revenue (3 )%

            (2 )%                           (3 )%            (2 )%



Other expense, net increased in all periods presented due to an increase in interest expense. The change in interest expense is a result of an increase in the principal balance of our debt, which was used to fund the Ipswitch acquisition.

(Benefit) Provision for Income Taxes



                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019      

Change May 31, 2020 May 31, 2019 Change Provision for income taxes $ 5,494 $ 4,243 29 % $ 11,693 $ 8,247 42 % As a percentage of total revenue

            5 %              4 %                             6 %              4 %



Our effective tax rate was 25% in the second fiscal quarter of 2020 compared to
34% in the second fiscal quarter of 2019. Our effective tax rate was 24% in the
six month period ended May 31, 2020 compared to 32% in the same period of
2019.The primary reason for the decrease in effective rate is that during the
preparation of our financial statements for the three months ended August 31,
2019, we identified an error in our income tax provisions for the first and
second quarters of fiscal year 2019 related to the tax treatment of an
intercompany sale of intellectual property that occurred in fiscal year 2018. As
a result of the error, income tax expense was overstated by $1.1 million and
$2.5 million during the first and second quarters of fiscal year 2019,
respectively. We determined that the error was not material to the first and
second quarters of fiscal year 2019 and corrected the error by recording an out
of period $3.6 million tax benefit in our financial statements for the period
ended August 31, 2019. If the error had not occurred, the effective tax rate in
the second quarter of fiscal year 2019 would have been 14% and the effective tax
rate in the six month period ended May 31, 2019 would have been 18%. The primary
reason why the effective tax rate would have been lower in fiscal year 2019
versus fiscal year 2020 is due to a shift in a significant amount of income from
a low tax jurisdiction to the United States from fiscal year 2019 to fiscal year
2020.

Net Income

                                               Three Months Ended                                Six Months Ended
                                                                    Percentage                                       Percentage
(In thousands)                    May 31, 2020     May 31, 2019       Change       May 31, 2020     May 31, 2019       Change
Net income                       $     16,968     $      8,181          107 

% $ 38,084 $ 17,583 117 % As a percentage of total revenue

           17 %              8 %                            18 %              9 %




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Liquidity and Capital Resources

Cash, Cash Equivalents and Short-Term Investments



                                                         May 31,      November 30,
(In thousands)                                             2020           2019
Cash and cash equivalents                               $ 193,222    $      154,259
Short-term investments                                     10,423            19,426

Total cash, cash equivalents and short-term investments $ 203,645 $ 173,685





The increase in cash, cash equivalents and short-term investments of $30.0
million from the end of fiscal year 2019 was due to cash inflows from operations
of $71.0 million, and $3.4 million in cash received from the issuance of common
stock. These cash inflows were offset by repurchases of common stock of $20.0
million, dividend payments of $14.9 million, payments of debt obligations in the
amount of $3.8 million, the effect of exchange rates on cash of $4.0 million and
purchases of property and equipment of $1.8 million. Except as described below,
there are no limitations on our ability to access our cash, cash equivalents and
short-term investments.

As of May 31, 2020, $24.5 million of our cash, cash equivalents and short-term
investments was held by our foreign subsidiaries. Foreign cash includes
unremitted foreign earnings, which are invested indefinitely outside of the U.S.
As such, it is not available to fund our domestic operations. If we were to
repatriate these earnings, we may be subject to income tax withholding in
certain tax jurisdictions and a portion of the repatriated earnings may be
subject to U.S. income tax. However, we do not anticipate that this would have a
material adverse impact on our liquidity.

Share Repurchase Program



In January 2020, our Board of Directors increased the total share repurchase
authorization from $75.0 million to $250.0 million. We repurchased and
retired 0.4 million shares of our common stock for $20.0 million in the six
months ended
May 31, 2020 and 0.7 million shares for $25.0 million in the six months ended
May 31, 2019. We did not repurchase and retire any shares of our common stock in
the three month periods ended May 31, 2020 and May 31, 2019. The shares were
repurchased in both periods as part of our Board of Directors authorized share
repurchase program. As of May 31, 2020, there was $230.0 million remaining under
the current authorization.

Dividends

We began paying quarterly cash dividends of $0.125 per share of common stock to
Progress stockholders in December 2016 and increased the quarterly cash dividend
to $0.14 per share in September 2017. In September 2018, the quarterly cash
dividend was increased to $0.155 per share of common stock. On September 24,
2019, our Board of Directors approved an additional increase to our quarterly
cash dividend from $0.155 to $0.165 per share of common stock. On January 8,
2020, our Board of Directors declared a quarterly dividend of $0.165 per share
of common stock that was paid on March 16, 2020 to stockholders of record as of
the close of business on March 2, 2020. On March 18, 2020, our Board of
Directors declared a quarterly dividend of $0.165 per share of common stock that
will be paid on June 15, 2020 to shareholders of record as of the close of
business on June 1, 2020. On June 23, 2020, our Board of Directors declared a
quarterly dividend of $0.165 per share of common stock that will be paid on
September 15, 2020 to shareholders of record as of the close of business on
September 1, 2020.

Restructuring Activities



During the second quarter of fiscal year 2019, we restructured our operations in
connection with the acquisition of Ipswitch. This restructuring resulted in a
reduction in redundant positions, primarily within administrative functions of
Ipswitch. We expect to incur additional expenses as part of this action related
to employee costs and facility closures as we consolidate offices in various
locations during fiscal year 2020, but we do not expect these costs to be
material. For the three and six months ended May 31, 2020, we incurred expenses
of $0.3 million and $1.4 million, respectively, in connection with the
restructuring, which are recorded as restructuring expenses in the consolidated
statements of operations. Cash disbursements for expenses incurred to date under
this restructuring are expected to be made through fiscal year 2020. We do not
expect to incur additional material costs with respect to this restructuring.


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During the fourth quarter of fiscal year 2019, we announced the reduction of our
current and ongoing investment level within our cognitive application product
lines, which consist primarily of our DataRPM and Kinvey products. This
restructuring resulted in a reduction in positions primarily within the sales
and product development functions. For the three and six months ended May 31,
2020, we incurred minimal expenses in connection with the restructuring, which
are recorded as restructuring expenses in the consolidated statements of
operations. Cash disbursements for expenses incurred to date under this
restructuring are expected to be made through fiscal year 2020. We do not expect
to incur additional material costs with respect to this restructuring.

Credit Facility



Our credit agreement provides for a $301.0 million secured term loan and
a $100.0 million secured revolving credit facility. The revolving credit
facility may be made available in U.S. Dollars and certain other currencies and
may be increased by up to an additional $125.0 million if the existing or
additional lenders are willing to make such increased commitments. The revolving
credit facility has sub-limits for swing line loans up to $25.0 million and for
the issuance of standby letters of credit in a face amount up to $25.0 million.
We expect to use the revolving credit facility for general corporate purposes,
including acquisitions of other businesses, and may also use it for working
capital.

The credit facility matures on April 30, 2024, when all amounts outstanding will
be due and payable in full. The revolving credit facility does not require
amortization of principal. The outstanding balance of the term loan as
of May 31, 2020 was $293.5 million, with $15.1 million due in the next 12
months. The term loan requires repayment of principal at the end of each fiscal
quarter, beginning with the fiscal quarter ended August 31, 2019. The principal
repayment amounts are in accordance with the following schedule: (i) four
payments of $1.9 million each, (ii) four payments of $3.8 million each, (iii)
four payments of $5.6 million each, (iv) four payments of $7.5 million each, (v)
three payments of $9.4 million each, and (vi) the last payment is of the
remaining principal amount. Any amounts outstanding under the term loan
thereafter would be due on the maturity date.

The term loan may be prepaid before maturity in whole or in part at our option
without penalty or premium. The interest rate of the credit facility as of May
31, 2020 was 2.06%.

Revolving loans may be borrowed, repaid, and reborrowed until April 30, 2024, at
which time all amounts outstanding must be repaid. As of May 31, 2020, there
were no amounts outstanding under the revolving line and $1.8 million of letters
of credit.

The credit facility contains customary affirmative and negative covenants,
including covenants that limit or restrict our ability to, among other things,
grant liens, make investments, make acquisitions, incur indebtedness, merge or
consolidate, dispose of assets, pay dividends or make distributions, repurchase
stock, change the nature of the business, enter into certain transactions with
affiliates and enter into burdensome agreements, in each case subject to
customary exceptions for a credit facility of this size and type. We are also
required to maintain compliance with a consolidated fixed charge coverage ratio,
a consolidated total leverage ratio and a consolidated senior secured leverage
ratio. We are in compliance with these financial covenants as of May 31, 2020.

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