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The new Lifetime Management service changes the way that Rotork Site Services (RSS) operates, with a stronger focus on ensuring the most appropriate response based on the criticality of the customer's application.
The new four tiered approach proves optimal for identifying the unique needs of a customer and providing appropriate support. These tiers are Health Checks, Planned Maintenance, Enhanced Warranty and Predictive Maintenance.
A Health Check is an assessment of actuator asset condition relative to design specification and operational use. Through this, we can help the customer to identify the condition of their current assets and suggest an appropriate maintenance plan moving forward.
The Planned Maintenance tier encompasses thorough, intrusive product inspections and pro-active repair management. The data logger and configuration will be benchmarked, environmental O-rings and batteries may be replaced (if necessary) and functional tests (manual, remote and local) will be carried out. Additionally, Planned Maintenance provides access to spare parts as part of our obsolescence programme.
Rotork plc published this content on 05 August 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 August 2020 14:11:10 UTC