Scammers beware: T-Mobile’s got your number (literally). T-Mobile
(NASDAQ: TMUS) today launched new and improved technology to give
T-Mobile postpaid and Metro by T-Mobile customers even more protection
from scammers and spammers than before. The Un-carrier announced today
that it is:
First to integrate new spoof identification technology at the network
level, meaning that Scam ID and Scam Block, the Un-carrier’s free scam
detection services, can now better catch and stop spoofed numbers from
reaching your phone. And T-Mobile is still the only major wireless
provider to deliver free scam protection on any device without
requiring an app or registration, successfully flagging over
90% of scam calls.
First in the industry to announce readiness for both the new FCC
standards of STIR (Secure Telephony Identity Revisited) and SHAKEN
(Secure Handling of Asserted information using toKENs). When adopted
industry-wide, these standards will allow customers to know the calls
they are receiving are verified as authentic and not spoofed or
With today’s announcements, T-Mobile is protecting customers in ways
that no other wireless provider can match and giving customers more
incoming call control than ever before.
“Since launching Scam ID and Scam Block 18 months ago, we’ve tagged over
6 billion calls as Scam Likely and blocked over 1 billion scam calls,”
said John Legere, CEO of T-Mobile. “This is an industry-wide issue. It’s
estimated that by 2019, nearly half of all calls to mobile phones will
be scam attempts! And when the other guys join us in adopting
STIR/SHAKEN standards, every consumer will be even better protected.
We’ll do our part to keep protecting Un-carrier customers, so you can be
free to enjoy your phone – without worry!”
In addition to being first to announce readiness for both the new
STIR/SHAKEN standards, T-Mobile improved its popular Scam ID and Scam
Block with new protections against the increasingly common “Neighborhood
Spoofing” – where scammers temporarily hijack a phone number to match
the area code and 3-digit prefix of the person they are targeting,
making the incoming call look familiar. Existing protection apps can
only black-list against known scam numbers, not legitimate numbers
that’ve been temporarily hijacked by scammers.
Together with partner First Orion, T-Mobile is the only major wireless
provider to add and deliver new protections at the network level. That
means Un-carrier customers can expect fewer of these types of calls,
thanks to intelligent analysis of network-wide data that better
pinpoints and identifies the origin of a call before it reaches your
phone. And, every postpaid T-Mobile customer – and Metro by T-Mobile
customer – gets it for free. No app or special registration required.
Scam ID instantly alerts customers when an incoming call is likely a
scam, and Scam Block lets customers block scam calls before they reach
your phone. Scam ID is included in all postpaid plans and for Metro by
T-Mobile and is built into the network, so it will work automatically on
all phones with Caller ID. If a customer prefers never to be bothered by
scam calls, they can simply turn on Scam Block by enabling the feature
on their T-Mobile account or dialing #662# and T-Mobile will terminate
those calls before it reaches them. T-Mobile’s consumer
protection family includes the free services Scam ID and Scam Block,
which launched in March 2017 and the premium Name ID, which is available
for just $4 month per line.
For more information on all the ways T-Mobile is protecting customers,
Qualifying service and capable device required. Scam Block / Name ID: Enabling
blocking may inadvertently block desired calls. Disable at any time.
Info for some unknown numbers not available.
About T-Mobile US, Inc.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining
the way consumers and businesses buy wireless services through leading
product and service innovation. Our advanced nationwide 4G LTE network
delivers outstanding wireless experiences to 76 million customers who
are unwilling to compromise on quality and value. Based in Bellevue,
Washington, T-Mobile US provides services through its subsidiaries and
operates its flagship brands, T-Mobile and Metro by T-Mobile. For more
information, please visit http://www.t-mobile.com.
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