INTRODUCTION TO MANAGEMENT'S DISCUSSION AND ANALYSIS
The purpose of this section, Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A"), is to provide a narrative explanation of our financial statements that enables investors to better understand our business, to enhance our overall financial disclosures, to provide the context within which our financial information may be analyzed, and to provide information about the quality of, and potential variability of, our financial condition, results of operations and cash flows. As described in Note 1 to the accompanying Condensed Consolidated Financial Statements, our results for prior periods have been recast to reflect retrospective application of a change in accounting principle. Our Hospital Operations and other ("Hospital Operations") segment is comprised of our acute care and specialty hospitals, ancillary outpatient facilities, urgent care centers, micro-hospitals and physician practices. As described in Note 4 to the accompanying Condensed Consolidated Financial Statements, certain of these facilities are classified as held for sale atJune 30, 2020 . Our Ambulatory Care segment is comprised of the operations ofUSPI Holding Company, Inc. ("USPI"), in which we own a 95% interest. AtJune 30, 2020 , USPI had interests in 264 ambulatory surgery centers, 39 urgent care centers, 23 imaging centers and 24 surgical hospitals in 27 states. Our Conifer segment provides revenue cycle management and value-based care services to hospitals, healthcare systems, physician practices, employers and other customers, through our Conifer Holdings, Inc. ("Conifer") subsidiary. Nearly all of the services comprising the operations of our Conifer segment are provided directly byConifer Health Solutions, LLC , in which we own a 76.2% interest, or by one of its direct or indirect wholly owned subsidiaries. MD&A, which should be read in conjunction with the accompanying Condensed Consolidated Financial Statements, includes the following sections: •Management Overview •Forward-Looking Statements •Sources of Revenue for Our Hospital Operations Segment •Results of Operations •Liquidity and Capital Resources •Off-Balance Sheet Arrangements •Critical Accounting Estimates Unless otherwise indicated, all financial and statistical information included in MD&A relates to our continuing operations, with dollar amounts expressed in millions (except per adjusted patient admission and per adjusted patient day amounts). Continuing operations information includes the results of our same 65 hospitals operated throughout the six months endedJune 30, 2020 and 2019, and threeChicago -area hospitals, which we divested effectiveJanuary 28, 2019 . Continuing operations information excludes the results of our hospitals and other businesses that have been classified as discontinued operations for accounting purposes. MANAGEMENT OVERVIEW
IMPACT OF THE COVID-19 PANDEMIC
The COVID-19 pandemic is significantly affecting our patients, communities, employees and business operations. The spread of COVID-19 and the ensuing response of federal, state and local authorities beginning inMarch 2020 resulted in a material reduction in our patient volumes and operating revenues that is ongoing. We have taken measures within the communities we serve, both voluntarily and in accordance with governmental mandates, to try to limit the spread of the virus and to mitigate the burden on the healthcare system. From mid-March through earlyMay 2020 , we suspended many elective procedures at our hospitals and closed or reduced operating hours at our ambulatory surgery centers and other outpatient centers that specialize in elective procedures. Restrictive measures, including travel bans, social distancing, quarantines and shelter-in-place orders, also reduced - and continue to impact - the volume of procedures performed at our facilities more generally, as well as the volume of emergency room and physician office visits. Broad economic factors resulting from the COVID-19 pandemic, including increased unemployment rates and reduced consumer spending, are impacting our service mix, revenue mix and patient volumes. Moreover, we are experiencing supply chain disruptions, including shortages, delays and significant price increases in medical supplies, particularly personal protective equipment. As described below under "Sources of Revenue for Our Hospital Operations Segment," the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"), which was signed into law onMarch 27, 2020 , and other legislative actions have mitigated some of the economic disruption caused by the COVID-19 pandemic on our business. Additional funding for thePublic Health and Social Services Emergency Fund ("Relief Fund ") was among the provisions of the CARES Act. In the three months endedJune 30, 2020 , we received cash payments of$712 million , and we recognized approximately$511 million and$12 million as grant income and in equity in 29 -------------------------------------------------------------------------------- Table of Contents earnings of unconsolidated affiliates, respectively, in our accompanying Condensed Consolidated Statements of Operations due to grants from theRelief Fund and state grant programs. Also in the three months endedJune 30, 2020 , we received advance payments of approximately$1.5 billion from the Medicare accelerated payment program due to the revisions to that program under the CARES Act. We expect to repay these advances within the next year. Throughout MD&A, we have provided additional information on the impact of the COVID-19 pandemic on our results of operations and the steps we have taken, and are continuing to take, in response. For information about risks and uncertainties around COVID-19 that could affect our results of operations, financial condition and cash flows, see the Risk Factors section in Part II of this report.
TRENDS AND STRATEGIES
As described above and throughout MD&A, we are currently experiencing a disruption in our business due to the COVID-19 pandemic. The length and extent of this disruption is currently unknown. While demand for our services is expected to rebound in the future, we have taken, and continue to take, various actions to increase our liquidity and mitigate the impact of reductions in our patient volumes and operating revenues from the COVID-19 pandemic, including the sale of senior secured first lien notes and the amendment of our revolving credit facility, both as described below. We also cut our planned capital expenditures for 2020 by approximately 40%. Furthermore, we have decreased our employee headcount throughout the organization, and we have deferred certain operating expenses that are not expected to impact our response to COVID-19. In addition, we are reducing variable costs across the enterprise as a result of softening patient volumes due to the COVID-19 pandemic. We believe these actions, together with government relief packages, to the extent available to us, will help us to continue operating during the uncertainty caused by the COVID-19 pandemic. For further information on our liquidity, see "Liquidity and Capital Resources" below. The healthcare industry, in general, and the acute care hospital business, in particular, have also been experiencing significant regulatory uncertainty based, in large part, on administrative, legislative and judicial efforts to significantly modify or repeal and potentially replace the Patient Protection and Affordable Care Act, as amended by the Health Care and Education Reconciliation Act of 2010 ("Affordable Care Act" or "ACA"). It is difficult to predict the full impact of regulatory uncertainty on our future revenues and operations. In addition, we believe that several key trends have shaped the demand for healthcare services in recent years: (1) consumers, employers and insurers are actively seeking lower-cost solutions and better value as they focus more on healthcare spending; (2) patient volumes are shifting from inpatient to outpatient settings due to technological advancements and demand for care that is more convenient, affordable and accessible; (3) the growing aging population requires greater chronic disease management and higher-acuity treatment; and (4) consolidation continues across the entire healthcare sector. Driving Growth in Our Hospital Systems-We are committed to better positioning our hospital systems and competing more effectively in the ever-evolving healthcare environment by focusing on driving performance through operational effectiveness, increasing capital efficiency and margins, investing in our physician enterprise, particularly our specialist network, enhancing patient and physician satisfaction, growing our higher-demand and higher-acuity clinical service lines (including outpatient lines), expanding patient and physician access, and optimizing our portfolio of assets. Over the past several years, we have undertaken enterprise-wide cost reduction initiatives, comprised primarily of workforce reductions (including streamlining corporate overhead and centralized support functions), the renegotiation of contracts with suppliers and vendors, and the consolidation of office locations. Moreover, we established offshore support operations inthe Philippines . In conjunction with these initiatives, we incurred restructuring charges related to employee severance payments of$37 million in the six months endedJune 30, 2020 , and we expect to incur additional such restructuring charges throughout 2020. We also continue to exit service lines, businesses and markets that we believe are no longer a core part of our long-term growth strategy. InDecember 2019 , we entered into a definitive agreement to divest our two hospitals and other operations in theMemphis, Tennessee area. We intend to continue to further refine our portfolio of hospitals and other healthcare facilities when we believe such refinements will help us improve profitability, allocate capital more effectively in areas where we have a stronger presence, deploy proceeds on higher-return investments across our business, enhance cash flow generation, reduce our debt and lower our ratio of debt-to-Adjusted EBITDA. Improving the Customer Care Experience-As consumers continue to become more engaged in managing their health, we recognize that understanding what matters most to them and earning their loyalty is imperative to our success. As such, we have enhanced our focus on treating our patients as traditional customers by: (1) establishing networks of physicians and facilities that provide convenient access to services across the care continuum; (2) expanding service lines aligned with growing community demand, including a focus on aging and chronic disease patients; (3) offering greater affordability and predictability, including simplified registration and discharge procedures, particularly in our outpatient centers; (4) improving our culture of service; and (5) creating health and benefit programs, patient education and health literacy materials that are 30 -------------------------------------------------------------------------------- Table of Contents customized to the needs of the communities we serve. Through these efforts, we intend to improve the customer care experience in every part of our operations. Expansion of Our Ambulatory Care Segment-We expect to continue to focus on opportunities to expand our Ambulatory Care segment through organic growth, building new outpatient centers, corporate development activities and strategic partnerships. We believe USPI's surgery centers and surgical hospitals offer many advantages to patients and physicians, including greater affordability, predictability, flexibility and convenience. Moreover, due in part to advancements in medical technology, and due to the lower cost structure and greater efficiencies that are attainable at a specialized outpatient site, we believe the volume and complexity of surgical cases performed in an outpatient setting will continue to increase following the containment of the COVID-19 pandemic. Historically, our outpatient services have generated significantly higher margins for us than inpatient services. Driving Conifer's Growth While Pursuing a Tax-Free Spin-Off-We previously announced a number of actions to support our goals of improving financial performance and enhancing shareholder value, including the exploration of strategic alternatives for Conifer. InJuly 2019 , we announced our intention to pursue a tax-free spin-off of Conifer as a separate, independent, publicly traded company. Completion of the proposed spin-off is subject to a number of conditions, including, among others, assurance that the separation will be tax-free forU.S. federal income tax purposes, execution of a restructured services agreement between Conifer and Tenet, finalization of Conifer's capital structure, the effectiveness of appropriate filings with theSecurities and Exchange Commission , and final approval from our board of directors. We are targeting to complete the separation by the end of the second quarter of 2021; however, there can be no assurance regarding the timeframe for completing the spin-off, the allocation of assets and liabilities between Tenet and Conifer, the other conditions of the spin-off will be met, or the spin-off will be completed at all. Conifer serves approximately 640 Tenet and non-Tenet hospital and other clients nationwide. In addition to providing revenue cycle management services to healthcare systems and physicians, Conifer provides support to both providers and self-insured employers seeking assistance with clinical integration, financial risk management and population health management. Conifer remains focused on driving growth by continuing to market and expand its revenue cycle management and value-based care solutions businesses. We believe that our success in growing Conifer and increasing its profitability depends in part on our success in executing the following strategies: (1) attracting hospitals and other healthcare providers that currently handle their revenue cycle management processes internally as new clients; (2) generating new client relationships through opportunities from USPI and Tenet's acute care hospital acquisition and divestiture activities; (3) expanding revenue cycle management and value-based care service offerings through organic development and small acquisitions; and (4) leveraging data from tens of millions of patient interactions for continued enhancement of the value-based care environment to drive competitive differentiation. Improving Profitability-Following a return to normal operations post COVID-19, we will continue to focus on growing patient volumes and effective cost management as a means to improve profitability. We believe our inpatient admissions have been constrained in recent years (prior to the COVID-19 pandemic) by increased competition, utilization pressure by managed care organizations, new delivery models that are designed to lower the utilization of acute care hospital services, the effects of higher patient co-pays, co-insurance amounts and deductibles, changing consumer behavior, and adverse economic conditions and demographic trends in certain of our markets. However, we also believe that emphasis on higher-demand clinical service lines (including outpatient services), focus on expanding our ambulatory care business, cultivation of our culture of service, participation in Medicare Advantage health plans that have been experiencing higher growth rates than traditional Medicare plans, and contracting strategies that create shared value with payers should help us grow our patient volumes over time. In 2020, we are continuing to explore new opportunities to enhance efficiency, including further integration of enterprise-wide centralized support functions, outsourcing certain functions unrelated to direct patient care, and reducing clinical and vendor contract variation. Reducing Our Leverage Over Time-All of our outstanding long-term debt has a fixed rate of interest, except for outstanding borrowings under our revolving credit facility, and the maturity dates of our notes are staggered from 2022 through 2031. We believe that our capital structure minimizes the near-term impact of increased interest rates, and the staggered maturities of our debt allow us to refinance our debt over time. Although we recently issued$1.3 billion aggregate principal amount of senior secured first lien notes to manage our liquidity during the COVID-19 pandemic, it is nonetheless our long-term objective to reduce our debt and lower our ratio of debt-to-Adjusted EBITDA, primarily through more efficient capital allocation and Adjusted EBITDA growth, which should lower our refinancing risk. Our ability to execute on our strategies and respond to the aforementioned trends is subject to the length of time of the impact from the COVID-19 pandemic, as well as a number of other risks and uncertainties - all of which may cause actual results to be materially different from expectations. For information about risks and uncertainties that could affect our results of 31 -------------------------------------------------------------------------------- Table of Contents operations, see the Risk Factors section in Part II of this report and our Quarterly Report on Form 10-Q for the quarter endedMarch 31, 2020 ("Q1'20 10-Q"), as well as the Forward-Looking Statements and Risk Factors sections in Part I of our Annual Report on Form 10-K for the year endedDecember 31, 2019 ("Annual Report").
RESULTS OF OPERATIONS-OVERVIEW
We have provided below certain selected operating statistics for the six months endedJune 30, 2020 and 2019 on a continuing operations basis, which includes the results of our same 65 hospitals operated throughout the three months endedJune 30, 2020 and 2019, and threeChicago -area hospitals, which we divested effectiveJanuary 28, 2019 . The following tables also show information about facilities in our Ambulatory Care segment that we control and, therefore, consolidate. We believe this information is useful to investors because it reflects our current portfolio of operations and the recent trends we are experiencing with respect to volumes, revenues and expenses. We present certain metrics on a per adjusted patient admission basis to show trends other than volume. Continuing Operations Three Months Ended June 30, Increase Selected Operating Statistics 2020 2019 (Decrease)
Hospital Operations - hospitals and related outpatient facilities Number of hospitals (at end of period)
65 65 - (1) Total admissions 134,898 169,352 (20.3) % Adjusted patient admissions(2) 221,159 304,066 (27.3) % Paying admissions (excludes charity and uninsured) 125,792 159,128 (20.9) % Charity and uninsured admissions 9,106 10,224 (10.9) % Emergency department visits 388,038 637,107 (39.1) % Total surgeries 73,722 105,577 (30.2) % Patient days - total 687,883 787,582 (12.7) % Adjusted patient days(2) 1,094,208 1,387,929 (21.2) % Average length of stay (days) 5.10 4.65 9.7 % Average licensed beds 17,219 17,221 - % Utilization of licensed beds(3) 43.9 % 50.3 % (6.4) % (1) Total visits 983,321 1,693,805 (41.9) % Paying visits (excludes charity and uninsured) 908,197 1,581,530 (42.6) % Charity and uninsured visits 75,124 112,275 (33.1) % Ambulatory Care Total consolidated facilities (at end of period) 243 232 11 (1) Total cases 364,196 514,567 (29.2) %
(1) The change is the difference between the 2020 and 2019 amounts shown. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment by
multiplying actual patient admissions/days by the sum of gross inpatient revenues and
outpatient revenues and dividing the results by gross inpatient revenues. (3) Utilization of licensed beds represents patient days divided by number of days in the
period divided by average licensed beds. Total admissions decreased by 34,454, or 20.3%, in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 , and total surgeries decreased by 31,855, or 30.2%, in the 2020 period compared to the 2019 period. Our emergency department visits decreased 39.1% in the three months endedJune 30, 2020 compared to the same period in the prior year. Our volumes from continuing operations in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 were negatively affected by shelter-in-place orders and the mandated suspension of many elective procedures at our hospitals due to the COVID-19 pandemic, as well as the divestiture of threeChicago -area hospitals and affiliated operations effectiveJanuary 28, 2019 . Our Ambulatory Care total cases decreased 29.2% in the three months endedJune 30, 2020 compared to the 2019 period. Beginning in lateMarch 2020 , we closed or reduced operating hours at our ambulatory surgery centers and other outpatient centers that specialize in elective procedures due to the COVID-19 pandemic. Nearly all of these had reopened with reduced operations byJune 30, 2020 . 32
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Table of Contents
Continuing Operations
Three Months Ended
Increase Revenues 2020 2019 (Decrease) Net operating revenues Hospital Operations prior to inter-segment eliminations$ 3,088 $ 3,827 (19.3) % Ambulatory Care 368 524 (29.8) % Conifer 305 355 (14.1) % Inter-segment eliminations (113) (146) (22.6) % Total$ 3,648 $ 4,560 (20.0) % Net operating revenues decreased by$912 million , or 20.0%, in the three months endedJune 30, 2020 compared to the same period in 2019, primarily due to decreased volumes as a result of the COVID-19 pandemic, partially offset by increased acuity and improved terms of our managed care contracts. Our Hospital Operations and Ambulatory Care segments also recognized income from federal and state grants totaling$474 million and$49 million ($12 million of which is included in equity in earnings of unconsolidated affiliates), respectively, in the three months endedJune 30, 2020 , which amounts are not included in net operating revenues. Our accounts receivable days outstanding ("AR Days") from continuing operations were 68.4 days atJune 30, 2020 and 58.4 days atDecember 31, 2019 , compared to our target of less than 55 days. Our AR Days atJune 30, 2020 were negatively impacted by the decline in our average net revenue per day due to the COVID-19 pandemic. This calculation includes our Hospital Operations contract assets, as well as the accounts receivable of ourMemphis -area facilities that have been classified in assets held for sale on our Consolidated Balance Sheet atJune 30, 2020 , and excludes (i) threeChicago -area hospitals, which we divested effectiveJanuary 28, 2019 , and (ii) ourCalifornia provider fee revenues. Continuing Operations Three Months Ended June 30, Increase Selected Operating Expenses 2020 2019 (Decrease) Hospital Operations Salaries, wages and benefits$ 1,580 $ 1,801 (12.3) % Supplies 531 644 (17.5) % Other operating expenses 842 885 (4.9) % Total$ 2,953 $ 3,330 (11.3) % Ambulatory Care Salaries, wages and benefits$ 119 $ 157 (24.2) % Supplies 79 108 (26.9) % Other operating expenses 75 86 (12.8) % Total$ 273 $ 351 (22.2) % Conifer Salaries, wages and benefits$ 165 $ 187 (11.8) % Supplies 1 1 - % Other operating expenses 66 64 3.1 % Total$ 232 $ 252 (7.9) % Total Salaries, wages and benefits$ 1,864 $ 2,145 (13.1) % Supplies 611 753 (18.9) % Other operating expenses 983 1,035 (5.0) % Total$ 3,458 $ 3,933 (12.1) % Rent/lease expense(1) Hospital Operations $ 67$ 59 13.6 % Ambulatory Care 20 21 (4.8) % Conifer 3 3 - % Total $ 90$ 83 8.4 % (1) Included in other operating expenses. 33
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Table of Contents Continuing Operations Three Months Ended June 30, Increase Selected Operating Expenses per Adjusted Patient Admission 2020 2019 (Decrease) Hospital Operations Salaries, wages and benefits per adjusted patient admission(1)$ 7,147 $ 5,921 20.7 % Supplies per adjusted patient admission(1) 2,396 2,118 13.1 % Other operating expenses per adjusted patient admission(1) 3,811 2,908 31.1 % Total per adjusted patient admission$ 13,354 $ 10,947 22.0 %
(1) Calculation excludes the expenses from our health plan businesses. Adjusted patient
admissions represents actual patient admissions adjusted to include outpatient
services provided by facilities in our Hospital Operations segment by multiplying
actual patient admissions by the sum of gross inpatient revenues and outpatient
revenues and dividing the results by gross inpatient revenues.
Salaries, wages and benefits decreased$221 million , or 12.3%, in the three months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to reduced patient volumes and necessary employee furloughs and headcount reductions throughout the organization due to the COVID-19 pandemic, as well as lower health benefit costs; the effect of these changes was partially offset by annual merit increases for certain of our employees, a greater number of employed physicians and an increased average patient length-of-stay. On a per adjusted patient admission basis, salaries, wages and benefits increased 20.7% in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 due to reduced patient volumes as a result of the COVID-19 pandemic. Supplies expense decreased$113 million , or 17.5%, in the three months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to reduced patient volumes, partially offset by the increased cost of certain supplies as a result of the COVID-19 pandemic. On a per adjusted patient admission basis, supplies expense increased 13.1% in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 due to reduced patient volumes and the increased cost of certain supplies as a result of the pandemic. Other operating expenses decreased$43 million , or 4.9%, in the three months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to our execution of various strategies to improve cost efficiency, as well as reduced patient volumes as a result of the COVID-19 pandemic. There is proportionally a higher level of fixed costs (e.g., rent expense) in other operating expenses than salaries, wages and benefits or supplies. On a per adjusted patient admission basis, other operating expenses increased 31.1% in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 due to reduced patient volumes as a result of the pandemic.
LIQUIDITY AND CAPITAL RESOURCES OVERVIEW
Cash and cash equivalents were
Significant cash flow items in the three months ended
•$1.482 billion of cash advances received from Medicare pursuant to COVID-19 stimulus legislation ($1.378 billion is included in net cash provided by operating activities, and$104 million of advances received by our Ambulatory Care segment's non-consolidated affiliates is included in net cash provided by financing activities); •$712 million of cash received from federal and state grants, including theRelief Fund ($674 million is included in net cash provided by operating activities, and$38 million of grants received by our Ambulatory Care segment's non-consolidated affiliates is included in net cash provided by financing activities);
•$89 million deferral of our payroll tax match in 2020 pursuant to COVID-19 stimulus legislation;
•$79 million of payments for our 401(k) match to employees that was deferred from the first quarter of 2020 due to the pandemic;
•Payments for restructuring charges, acquisition-related costs, and litigation
costs and settlements of
•Capital expenditures of
•Interest payments of
34 -------------------------------------------------------------------------------- Table of Contents •Proceeds from sales of marketable securities, long-term investments and other assets of$25 million ;
•$24 million of distributions paid to noncontrolling interests;
•Debt issuance costs of
•$500 million of repayments of net cash borrowings under our credit facility;
•$600 million of proceeds from the issuance of
•$700 million of proceeds from the issuance of
•$142 million of payments to purchase
Net cash provided by operating activities was
•$1.378 billion of cash advances received from Medicare pursuant to COVID-19 stimulus legislation;
•$674 million of cash received from federal and state grants, including the
•$89 million deferral of our payroll tax match in 2020 pursuant to COVID-19 stimulus legislation;
•An increase of
•The timing of other working capital items.
FORWARD-LOOKING STATEMENTS
This report includes "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, each as amended. All statements, other than statements of historical or present facts, that address activities, events, outcomes, business strategies and other matters that we plan, expect, intend, assume, believe, budget, predict, forecast, project, target, estimate or anticipate (and other similar expressions) will, should or may occur in the future are forward-looking statements, including (but not limited to) disclosure regarding (i) the impact of the COVID-19 pandemic, (ii) our future earnings, financial position, and operational and strategic initiatives, and (iii) developments in the healthcare industry. Forward-looking statements represent management's expectations, based on currently available information, as to the outcome and timing of future events, but, by their nature, address matters that are indeterminate. They involve known and unknown risks, uncertainties and other factors, many of which we are unable to predict or control, that may cause our actual results, performance or achievements to be materially different from those expressed or implied by forward-looking statements. Such factors include, but are not limited to, the risks described in the Risk Factors section in Part II of this report and our Q1'20 10-Q, as well as the Forward-Looking Statements and Risk Factors sections in Part I of our Annual Report. When considering forward-looking statements, you should keep in mind the risk factors and other cautionary statements in our Annual Report, in our Q1'20 10-Q and in this report. Should one or more of the risks and uncertainties described in these reports occur, or should underlying assumptions prove incorrect, our actual results and plans could differ materially from those expressed in any forward-looking statement. We specifically disclaim any obligation to update any information contained in a forward-looking statement or any forward-looking statement in its entirety except as required by law.
All forward-looking statements attributable to us are expressly qualified in their entirety by this cautionary statement.
35 -------------------------------------------------------------------------------- Table of Contents SOURCES OF REVENUE FOR OUR HOSPITAL OPERATIONS SEGMENT We earn revenues for patient services from a variety of sources, primarily managed care payers and the federal Medicare program, as well as state Medicaid programs, indemnity-based health insurance companies and uninsured patients (that is, patients who do not have health insurance and are not covered by some other form of third-party arrangement). The following table shows the sources of net patient service revenues less implicit price concessions for our hospitals and related outpatient facilities, expressed as percentages of net patient service revenues less implicit price concessions from all sources: Three Months Ended Six Months EndedJune 30 ,June 30 , Net Patient Service Revenues Less Increase
Increase
Implicit Price Concessions from: 2020 2019 (Decrease)(1) 2020 2019 (Decrease)(1) Medicare 21.1 % 20.3 % 0.8 % 20.4 % 20.7 % (0.3) % Medicaid 9.2 % 8.9 % 0.3 % 8.5 % 8.9 % (0.4) % Managed care(2) 64.5 % 65.7 % (1.2) % 65.1 % 65.7 % (0.6) % Uninsured 0.8 % 0.3 % 0.5 % 1.0 % 0.2 % 0.8 % Indemnity and other 4.4 % 4.8 % (0.4) % 5.0 % 4.5 % 0.5 %
(1) The change is the difference between the 2020 and 2019 percentages shown. (2) Includes Medicare and Medicaid managed care programs.
Our payer mix on an admissions basis for our hospitals and related outpatient facilities, expressed as a percentage of total admissions from all sources, is shown below: Three Months Ended Six Months Ended June 30, June 30, Increase Increase Admissions from: 2020 2019 (Decrease)(1) 2020 2019 (Decrease)(1) Medicare 22.5 % 24.8 % (2.3) % 23.6 % 25.5 % (1.9) % Medicaid 6.4 % 6.1 % 0.3 % 6.2 % 6.1 % 0.1 % Managed care(2) 61.5 % 60.3 % 1.2 % 61.0 % 60.0 % 1.0 % Charity and uninsured 6.8 % 6.1 % 0.7 % 6.4 % 5.8 % 0.6 % Indemnity and other 2.8 % 2.7 % 0.1 % 2.8 % 2.6 % 0.2 %
(1) The change is the difference between the 2020 and 2019 percentages shown. (2) Includes Medicare and Medicaid managed care programs.
GOVERNMENT PROGRAMS
TheCenters for Medicare and Medicaid Services ("CMS"), an agency of theU.S. Department of Health and Human Services ("HHS"), is the single largest payer of healthcare services inthe United States . Approximately 61 million individuals rely on healthcare benefits through Medicare, and approximately 72 million individuals are enrolled in Medicaid and theChildren's Health Insurance Program ("CHIP"). These three programs are authorized by federal law and administered by CMS. Medicare is a federally funded health insurance program primarily for individuals 65 years of age and older, as well as some younger people with certain disabilities and conditions, and is provided without regard to income or assets. Medicaid is co-administered by the states and is jointly funded by the federal government and state governments. Medicaid is the nation's main public health insurance program for people with low incomes and is the largest source of health coverage inthe United States . The CHIP, which is also co-administered by the states and jointly funded, provides health coverage to children in families with incomes too high to qualify for Medicaid, but too low to afford private coverage. Unlike Medicaid, the CHIP is limited in duration and requires the enactment of reauthorizing legislation. During the three months endedMarch 31, 2018 , separate pieces of legislation were enacted extending CHIP funding for a total of 10 years from federal fiscal year ("FFY") 2018 (which began onOctober 1, 2017 ) through FFY 2027.
Medicare
Medicare offers its beneficiaries different ways to obtain their medical benefits. One option, the Original Medicare Plan (which includes "Part A" and "Part B"), is a fee-for-service payment system. The other option, called Medicare Advantage (sometimes called "Part C" or "MA Plans"), includes health maintenance organizations ("HMOs"), preferred provider organizations ("PPOs"), private fee-for-service Medicare special needs plans and Medicare medical savings account plans. The major components of our net patient service revenues from continuing operations of the hospitals and related outpatient 36 -------------------------------------------------------------------------------- Table of Contents facilities in our Hospital Operations segment for services provided to patients enrolled in the Original Medicare Plan for the three and six months endedJune 30, 2020 and 2019 are set forth in the following table: Three Months Ended Six Months Ended June 30, June 30, Revenue Descriptions 2020 2019 2020 2019
Medicare severity-adjusted diagnosis-related group -
$ 368 $ 702 $ 772 operating Medicare severity-adjusted diagnosis-related group - capital 26 32 61 68 Outliers 13 22 32 45 Outpatient 128 185 302 375 Disproportionate share 52 58 106 117 Other(1) 66 56 99 102 Total Medicare net patient service revenues$ 597
(1) The other revenue category includes Medicare Direct Graduate Medical Education and
Indirect Medical Education ("IME") revenues, IME revenues earned by our children's
hospital under the Children's Hospitals Graduate Medical Education Payment Program
administered by the
psychiatric units, inpatient rehabilitation units, other revenue adjustments, and
adjustments to the estimates for current and prior-year cost reports and related
valuation allowances. A general description of the types of payments we receive for services provided to patients enrolled in the Original Medicare Plan is provided in our Annual Report. Recent regulatory and legislative updates to the terms of these payment systems and their estimated effect on our revenues can be found under "Regulatory and Legislative Changes" below.
Medicaid
Medicaid programs and the corresponding reimbursement methodologies vary from state to state and from year to year. Estimated revenues under various state Medicaid programs, including state-funded Medicaid managed care programs, constituted approximately 18.2% and 18.9% of total net patient service revenues less implicit price concessions of our acute care hospitals and related outpatient facilities for the six months endedJune 30, 2020 and 2019, respectively. We also receive disproportionate share hospital ("DSH") and other supplemental revenues under various state Medicaid programs. For the six months endedJune 30, 2020 and 2019, our total Medicaid revenues attributable to DSH and other supplemental revenues were approximately$363 million and$414 million , respectively. The 2020 period included$117 million related to theCalifornia provider fee program,$101 million related to theMichigan provider fee program,$90 million related to Medicaid DSH programs in multiple states,$29 million related to theTexas 1115 waiver program, and$26 million from a number of other state and local programs. Even prior to the COVID-19 pandemic, several states in which we operate faced budgetary challenges that resulted in reduced Medicaid funding levels to hospitals and other providers. Because most states must operate with balanced budgets, and the Medicaid program is generally a significant portion of a state's budget, states can be expected to adopt or consider adopting future legislation designed to reduce or not increase their Medicaid expenditures. In addition, some states delay issuing Medicaid payments to providers to manage state expenditures. As an alternative means of funding provider payments, many of the states in which we operate have adopted supplemental payment programs authorized under the Social Security Act. Continuing pressure on state budgets and other factors could adversely affect the Medicaid supplemental payments our hospitals receive. Because we cannot predict what actions the federal government or the states may take under existing or future legislation and/or regulatory changes to address budget gaps, deficits, Medicaid expansion, provider fee programs or Medicaid Section 1115 waivers, we are unable to assess the effect that any such legislation or regulatory action might have on our business; however, the impact on our future financial position, results of operations or cash flows could be material. Medicaid and Managed Medicaid net patient service revenues from continuing operations recognized by the hospitals and related outpatient facilities in our Hospital Operations segment from Medicaid-related programs in the states in which our facilities are (or were, as the case may be) located, as well as from Medicaid programs in neighboring states, for the six months endedJune 30, 2020 and 2019 are set forth in the following table. These revenues are presented net of provider taxes or assessments paid by our hospitals, which are reported as an offset reduction to fee-for-service Medicaid revenue. 37
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Table of Contents Six Months Ended June 30, Hospital Location 2020 2019 Alabama$ 50 $ 46 Arizona 81 72 California 383 441 Florida 98 111 Illinois - 5 Massachusetts 42 44 Michigan 272 361 South Carolina 30 28 Tennessee 17 18 Texas 188 222$ 1,161 $ 1,348 Medicaid and Managed Medicaid revenues comprised 47% and 53%, respectively, of our Medicaid-related net patient service revenues from continuing operations recognized by the hospitals and related outpatient facilities in our Hospital Operations segment for the six months endedJune 30, 2020 .
Regulatory and Legislative Changes
Material updates to the information set forth in our Annual Report about the Medicare and Medicaid payment systems, as well as other government programs impacting our business, are provided below.
Payment and Policy Changes to the Medicare Inpatient Prospective Payment Systems
Section 1886(d) of the Social Security Act requires CMS to update inpatient
fee-for-service payment rates for hospitals reimbursed under the Inpatient
Prospective Payment System ("IPPS") annually. The updates generally become
effective
•A market basket increase of 3.0% for Medicare severity-adjusted diagnosis-related group ("MS-DRG") operating payments for hospitals reporting specified quality measure data and that are meaningful users of electronic health record technology; CMS also proposed certain adjustments to the 3.0% market basket increase that result in a net operating payment update of 3.1% (before budget neutrality adjustments), including:
•A multifactor productivity reduction required by the ACA of 0.4%; and
•A 0.5% increase required under the Medicare Access and CHIP Reauthorization Act of 2015;
•Updates to the three factors used to determine the amount and distribution of Medicare uncompensated care disproportionate share ("UC-DSH") payments;
•A 1.3% net increase in the capital federal MS-DRG rate; and
•An increase in the cost outlier threshold from
According to CMS, the combined impact of the payment and policy changes in the Proposed IPPS Rule for operating costs will yield an average 2.5% increase in Medicare operating MS-DRG fee-for-service ("FFS") payments for hospitals in large urban areas (populations over one million), and an average 2.6% increase in operating MS-DRG FFS payments for proprietary hospitals in FFY 2021. We estimate that all of the payment and policy changes affecting operating MS-DRG and UC-DSH payments will result in an estimated 0.7% increase in our annual Medicare FFS IPPS payments, which yields an estimated increase of approximately$14 million . Because of the uncertainty associated with various factors that may influence our future IPPS payments by individual hospital, including legislative, regulatory or legal actions, admission volumes, length of stay and case mix, as well as the potential changes to the proposed rule, we cannot provide any assurances regarding our estimate of the impact of the proposed payment and policy changes. 38 -------------------------------------------------------------------------------- Table of Contents Historically, CMS has used charges reduced to cost to set the relative weights assigned to each MS-DRG. In the Proposed IPPS Rule, CMS expressed a concern that chargemaster rates rarely reflect the true market costs. In order to reduce its reliance on the hospital chargemaster, CMS proposed that, beginning in 2021, hospitals be required to report in the annual cost report the median payer-specific negotiated charge that the hospital has negotiated with all of its Medicare Advantage and third-party payers by MS-DRG. This information may potentially be used to set the IPPS MS-DRG relative weights in FFY 2024. This proposal is in addition to the pricing transparency requirements effectiveJanuary 1, 2021 in the hospital price transparency final rule issued onNovember 27, 2019 that was recently upheld by aFederal District Court and is now before theU.S. Court of Appeals for the District of Columbia .
The Coronavirus Aid, Relief, and Economic Security Act of 2020 and Related Legislation
The CARES Act and the Paycheck Protection Program and Health Care Enhancement Act ("Paycheck Protection Program"), which was signed into law onApril 24, 2020 , authorized up to$2 trillion in government spending to mitigate the economic effects of the COVID-19 pandemic. Below is a brief overview of certain provisions of the CARES Act and related legislation that have impacted and we expect will continue to impact our business. Please note that this summary is not exhaustive, and additional legislative action and regulatory developments may evolve rapidly. There is no assurance that we will continue to receive or remain eligible for funding or assistance under the CARES Act or similar measures. Statements regarding the projected impact of COVID-19 relief programs on our operations and financial condition are forward-looking and are made as of the date of this filing.Public Health and Social Services Emergency Fund . To address the fiscal burdens on healthcare providers created by the COVID-19 public health emergency, the CARES Act and the Paycheck Protection Program authorized$175 billion for theRelief Fund . During the three months endedJune 30, 2020 , HHS commenced distribution of approximately$100 billion in several tranches from theRelief Fund to providers, including:
•A
•An allocation of approximately
•Targeted distributions comprised of (i)$12 billion for hospitals determined to be in areas particularly impacted by COVID-19 based on reported COVID-19 admissions, (ii)$10 billion to rural healthcare providers, (iii)$5 billion to skilled nursing facilities, (iv)$10 billion to safety net hospitals and (v)$500 million to tribal hospitals, clinics and urban health centers.
In
Payments from theRelief Fund are not loans and, therefore, they are not subject to repayment. However, as a condition to receiving distributions, providers must agree to certain terms and conditions, including, among other things, that the funds are being used for lost operating revenues and COVID-related costs, and that the providers will not seek collection of out-of-pocket payments from a COVID-19 patient that are greater than what the patient would have otherwise been required to pay if the care had been provided by an in-network provider. Furthermore, HHS has indicated that it will be closely monitoring and, along with theOffice of Inspector General , auditing providers to ensure that recipients comply with the terms and conditions of relief programs and to prevent fraud and abuse. All providers will be subject to civil and criminal penalties for any deliberate omissions, misrepresentations or falsifications of any information given to HHS. Except for certain immaterialRelief Fund payments we returned to HHS, we have formally accepted the terms and conditions associated with the receipt ofRelief Fund payments we have received. During the three months endedJune 30, 2020 , we recognized approximately$508 million and$12 million ofRelief Fund income included in grant income and equity in earnings of unconsolidated affiliates, respectively, in our accompanying Condensed Consolidated Statements of Operations associated with lost operating revenues and COVID-related costs. Additionally, we recognized$3 million of grant income from state grant programs included in grant income in our accompanying Condensed Consolidated Statements of Operations associated with lost operating revenues and COVID-related costs. 39 -------------------------------------------------------------------------------- Table of Contents Medicare and Medicaid Payment Policy Changes. The CARES Act also alleviates some of the financial strain on hospitals, physicians, and other healthcare providers and states through a series Medicare and Medicaid payment policies that temporarily increase Medicare and Medicaid reimbursement and allow for added flexibility, as described below. •EffectiveMay 1, 2020 throughDecember 31, 2020 , the 2% sequestration reduction on Medicare FFS and Medicare Advantage payments to hospitals, physicians and other providers authorized by the Sequestration Transparency Act of 2020 is suspended and will resume effectiveJanuary 2021 . The estimated impact of this change on our operations is an increase of approximately$67 million of revenues in 2020. The suspension is financed by a one-year extension of the sequestration adjustment through 2030. •The CARES Act instituted a 20% increase in the Medicare MS-DRG payment for COVID-19 hospital admissions for the duration of the public health emergency as declared by the Secretary of HHS. •The scheduled reduction of$4 billion in federal Medicaid DSH allotments in FFY 2020, as mandated by the Affordable Care Act, is suspended untilDecember 1, 2020 . The projected impact of this change on our operations is an increase of approximately$60 million of revenues in 2020, which is not subject to repayment. Also, the federal DSH allotment reduction for FFY 2021 will be reduced from$8 billion to$4 billion . Notwithstanding these adjustments, the ACA-mandated reduction is not expected to be extended past its original termination in FFY 2025. •The CARES Act expanded the Medicare accelerated payment program, which provides prepayment of claims to providers in certain circumstances, such as national emergencies or natural disasters. Under this measure, providers could request accelerated payments that may be retained for 120 days during which time providers continue to receive payments for services. At the end of the 120-period, the accelerated payment will be repaid via a 100% offset of payments on claims that would otherwise be paid. The repayment period for hospitals and other providers is one year and 210 days, respectively, from the date of receipt of the accelerated payment, after which interest is assessed on the unpaid balance. During the six months endedJune 30, 2020 , our hospitals and other providers applied for and received approximately$1.5 billion of accelerated payments. •A 6.2% increase in the Federal Medical Assistance Percentage ("FMAP") matching funds was instituted to help states respond to the COVID-19 pandemic. The additional funds are available to states fromJanuary 1, 2020 through the quarter in which the public health emergency period ends, provided that states meet certain conditions. An increase in states' FMAP leverages Medicaid's existing financing structure, which allows federal funds to be provided to states more quickly and efficiently than establishing a new program or allocating money from a new funding stream. Increased federal matching funds support states in responding to the increased need for services, such as testing and treatment during the COVID-19 public health emergency, as well as increased enrollment as more people lose income and qualify for Medicaid during the economic downturn. Because of the uncertainty associated with various factors that may influence our future Medicare and Medicaid payments, including future legislative, legal or regulatory actions, or changes in volumes and case mix, there is a risk that our estimates of the impact of the aforementioned payment and policy changes will be incorrect and that actual payments received under, or the ultimate impact of, these programs will differ materially from our expectations. Tax Changes. BeginningMarch 27, 2020 , all employers may elect to defer payment of the 6.2% employerSocial Security tax throughDecember 31, 2020 . Deferred tax amounts are required to be paid in equal amounts over two years, with payments due inDecember 2021 andDecember 2022 . We expect that we will defer approximately$250 million of taxes in 2020 pursuant to this CARES Act provision. In addition, the CARES Act increases the interest expense deduction limitation from 30% of adjusted taxable income to 50% of adjusted taxable income for the 2019 and 2020 tax years, allowing businesses to take a larger deduction. This change is expected to increase our federal tax net operating loss ("NOL") carryforwards into future years, as further described in Note 14 to the accompanying Condensed Consolidated Financial Statements.
Significant Litigation
340B Litigation
The 340B program allows certain hospitals (i.e., only nonprofit organizations with specific federal designations and/or funding) ("340B Hospitals") to purchase separately payable drugs at discounted rates from drug manufacturers. In the final rule regarding Hospital Outpatient Prospective Payment System ("OPPS") payment and policy changes for calendar year ("CY") 2018, CMS reduced the payment for 340B Drugs from average sale price ("ASP") plus 6% to ASP minus 22.5% and made a corresponding budget-neutral increase to payments to all hospitals for other drugs and services reimbursed under the OPPS (the "340B Payment Adjustment"). In the final rules regarding OPPS payment and policy changes for CYs 2019 and 2020, CMS 40 -------------------------------------------------------------------------------- Table of Contents continued the 340B Payment Adjustment. Certain hospital associations and hospitals commenced litigation challenging CMS' authority to impose the 340B Payment Adjustment for CYs 2018, 2019 and 2020. During the three months endedJune 30, 2019 , theU.S. District Court for the District of Columbia (the "District Court") held that the adoption of the 340B Payment Adjustment in the CY 2019 OPPS Final Rule exceeded CMS' statutory authority by reducing drug reimbursement rates for 340B Hospitals. This holding followed the District Court'sDecember 2018 conclusion that HHS exceeded its statutory authority in reducing the CY 2018 OPPS for the 340B Payment Adjustment.The District Court did not grant a permanent injunction to the 340B Payment Adjustment, nor did it vacate the 2018 and 2019 rules. Also during the three months endedJune 30, 2019 , the District Court issued a Memorandum Opinion granting HHS' motion for entry of final judgment, thus allowing HHS to proceed with a pending appeal of the District Court's rulings at theU.S. Court of Appeals for the District of Columbia Circuit (the "Circuit Court "). OnJuly 31, 2020 , a three-judge panel of theCircuit Court reversed the District Court's holding, finding that HHS' decision to reduce the payment rate for 340B Drugs was based on a reasonable interpretation of the Medicare statute. We cannot predict what actions the plaintiff hospital associations and hospitals will take or the ultimate outcome of the litigation relating to CMS' 340B program; however, an unfavorable outcome of the litigation could have an adverse effect on the Company's net revenues and cash flows. PRIVATE INSURANCE Managed Care We currently have thousands of managed care contracts with various HMOs and PPOs. HMOs generally maintain a full-service healthcare delivery network comprised of physician, hospital, pharmacy and ancillary service providers that HMO members must access through an assigned "primary care" physician. The member's care is then managed by his or her primary care physician and other network providers in accordance with the HMO's quality assurance and utilization review guidelines so that appropriate healthcare can be efficiently delivered in the most cost-effective manner. HMOs typically provide reduced benefits or reimbursement (or none at all) to their members who use non-contracted healthcare providers for non-emergency care. PPOs generally offer limited benefits to members who use non-contracted healthcare providers. PPO members who use contracted healthcare providers receive a preferred benefit, typically in the form of lower co-pays, co-insurance or deductibles. As employers and employees have demanded more choice, managed care plans have developed hybrid products that combine elements of both HMO and PPO plans, including high-deductible healthcare plans that may have limited benefits, but cost the employee less in premiums. The amount of our managed care net patient service revenues, including Medicare and Medicaid managed care programs, from our hospitals and related outpatient facilities during the six months endedJune 30, 2020 and 2019 was$4.145 billion and$4.684 billion , respectively. Our top ten managed care payers generated 61% of our managed care net patient service revenues for the six months endedJune 30, 2020 . National payers generated 44% of our managed care net patient service revenues for the six months endedJune 30, 2020 . The remainder comes from regional or local payers. AtJune 30, 2020 andDecember 31, 2019 , 60% and 65%, respectively, of our net accounts receivable for our Hospital Operations segment were due from managed care payers. Revenues under managed care plans are based primarily on payment terms involving predetermined rates per diagnosis, per-diem rates, discounted fee-for-service rates and/or other similar contractual arrangements. These revenues are also subject to review and possible audit by the payers, which can take several years before they are completely resolved. The payers are billed for patient services on an individual patient basis. An individual patient's bill is subject to adjustment on a patient-by-patient basis in the ordinary course of business by the payers following their review and adjudication of each particular bill. We estimate the discounts for contractual allowances at the individual hospital level utilizing billing data on an individual patient basis. At the end of each month, on an individual hospital basis, we estimate our expected reimbursement for patients of managed care plans based on the applicable contract terms. We believe it is reasonably likely for there to be an approximately 3% increase or decrease in the estimated contractual allowances related to managed care plans. Based on reserves atJune 30, 2020 , a 3% increase or decrease in the estimated contractual allowance would impact the estimated reserves by approximately$15 million . Some of the factors that can contribute to changes in the contractual allowance estimates include: (1) changes in reimbursement levels for procedures, supplies and drugs when threshold levels are triggered; (2) changes in reimbursement levels when stop-loss or outlier limits are reached; (3) changes in the admission status of a patient due to physician orders subsequent to initial diagnosis or testing; (4) final coding of in-house and discharged-not-final-billed patients that change reimbursement levels; (5) secondary benefits determined after primary insurance payments; and (6) reclassification of patients among insurance plans with different coverage and payment levels. Contractual allowance estimates are periodically reviewed for accuracy by taking into consideration known contract terms, as well as payment history. We believe our estimation and review process enables us to identify instances on a timely basis where such estimates need to be revised. We do 41 -------------------------------------------------------------------------------- Table of Contents not believe there were any adjustments to estimates of patient bills that were material to our revenues. In addition, on a corporate-wide basis, we do not record any general provision for adjustments to estimated contractual allowances for managed care plans. Managed care accounts, net of contractual allowances recorded, are further reduced to their net realizable value through implicit price concessions based on historical collection trends for these payers and other factors that affect the estimation process. We expect managed care governmental admissions to continue to increase as a percentage of total managed care admissions over the near term. However, the managed Medicare and Medicaid insurance plans typically generate lower yields than commercial managed care plans, which have been experiencing an improved pricing trend. Although we have benefited from solid year-over-year aggregate managed care pricing improvements for several years, we have seen these improvements moderate in recent years, and we believe the moderation could continue in future years. In the six months endedJune 30, 2020 , our commercial managed care net inpatient revenue per admission from the hospitals in our Hospital Operations segment was approximately 93% higher than our aggregate yield on a per admission basis from government payers, including managed Medicare and Medicaid insurance plans.
Indemnity
An indemnity-based agreement generally requires the insurer to reimburse an insured patient for healthcare expenses after those expenses have been incurred by the patient, subject to policy conditions and exclusions. Unlike an HMO member, a patient with indemnity insurance is free to control his or her utilization of healthcare and selection of healthcare providers.
UNINSURED PATIENTS
Uninsured patients are patients who do not qualify for government programs payments, such as Medicare and Medicaid, do not have some form of private insurance and, therefore, are responsible for their own medical bills. A significant number of our uninsured patients are admitted through our hospitals' emergency departments and often require high-acuity treatment that is more costly to provide and, therefore, results in higher billings, which are the least collectible of all accounts. Self-pay accounts receivable, which include amounts due from uninsured patients, as well as co-pays, co-insurance amounts and deductibles owed to us by patients with insurance, pose significant collectability problems. At bothJune 30, 2020 andDecember 31, 2019 , approximately 4% of our net accounts receivable for our Hospital Operations segment was self-pay. Further, a significant portion of our implicit price concessions relates to self-pay amounts. We provide revenue cycle management services through Conifer, which is subject to various statutes and regulations regarding consumer protection in areas including finance, debt collection and credit reporting activities. For additional information, see Item 1, Business - Regulations Affecting Conifer's Operations, of Part I of our Annual Report. Conifer has performed systematic analyses to focus our attention on the drivers of bad debt expense for each hospital. While emergency department use is the primary contributor to our implicit price concessions in the aggregate, this is not the case at all hospitals. As a result, we have increased our focus on targeted initiatives that concentrate on non-emergency department patients as well. These initiatives are intended to promote process efficiencies in collecting self-pay accounts, as well as co-pay, co-insurance and deductible amounts owed to us by patients with insurance, that we deem highly collectible. We leverage a statistical-based collections model that aligns our operational capacity to maximize our collections performance. We are dedicated to modifying and refining our processes as needed, enhancing our technology and improving staff training throughout the revenue cycle process in an effort to increase collections and reduce accounts receivable. Over the longer term, several other initiatives we have previously announced should also help address this challenge. For example, our Compact with Uninsured Patients ("Compact") is designed to offer managed care-style discounts to certain uninsured patients, which enables us to offer lower rates to those patients who historically had been charged standard gross charges. Under the Compact, the discount offered to uninsured patients is recognized as a contractual allowance, which reduces net operating revenues at the time the self-pay accounts are recorded. The uninsured patient accounts, net of contractual allowances recorded, are further reduced to their net realizable value through implicit price concessions based on historical collection trends for self-pay accounts and other factors that affect the estimation process. We also provide financial assistance through our charity and uninsured discount programs to uninsured patients who are unable to pay for the healthcare services they receive. Our policy is not to pursue collection of amounts determined to qualify for financial assistance; therefore, we do not report these amounts in net operating revenues. Most states include an estimate of the cost of charity care in the determination of a hospital's eligibility for Medicaid DSH payments. These payments are intended to mitigate our cost of uncompensated care. Some states have also developed provider fee or other supplemental payment programs to mitigate the shortfall of Medicaid reimbursement compared to the cost of caring for Medicaid patients. 42
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The following table shows our estimated costs (based on selected operating
expenses, which include salaries, wages and benefits, supplies and other
operating expenses) of caring for our uninsured and charity patients in the
three and six months ended
Three Months Ended Six Months Ended June 30, June 30, 2020 2019 2020 2019 Estimated costs for: Uninsured patients$ 145 $ 164 $ 301 $ 322 Charity care patients 43 41 83 75 Total$ 188 $ 205 $ 384 $ 397 RESULTS OF OPERATIONS The following two tables summarize our consolidated net operating revenues, operating expenses and operating income from continuing operations, both in dollar amounts and as percentages of net operating revenues, for the three and six months endedJune 30, 2020 and 2019. We present metrics as a percentage of net operating revenues because a significant portion of our costs are variable. Three Months Ended Six Months Ended June 30, June 30, 2020 2019 2020 2019 Net operating revenues: Hospital Operations$ 3,088 $ 3,827 $ 6,922 $ 7,689 Ambulatory Care 368 524 858 1,004 Conifer 305 355 637 704 Inter-segment eliminations (113) (146) (249) (292) Net operating revenues 3,648 4,560 8,168 9,105 Grant income 511 - 511 - Equity in earnings of unconsolidated affiliates 31 42 59 76 Operating expenses: Salaries, wages and benefits 1,864 2,145 4,051 4,296 Supplies 611 753 1,374 1,494 Other operating expenses, net 983 1,035 1,996 2,100 Depreciation and amortization 206 214 409 422
Impairment and restructuring charges, and acquisition-related costs
54 36 109 55 Litigation and investigation costs 2 18 4 31 Net losses (gains) on sales, consolidation and deconsolidation of facilities (1) 1 (3) 2 Operating income$ 471 $ 400 $ 798 $ 781 Three Months Ended Six Months Ended June 30, June 30, 2020 2019 2020 2019 Net operating revenues 100.0 % 100.0 % 100.0 % 100.0 % Grant income 14.0 % - % 6.2 % - % Equity in earnings of unconsolidated affiliates 0.8 % 0.9 % 0.7 % 0.8 % Operating expenses: Salaries, wages and benefits 51.1 % 47.0 % 49.6 % 47.2 % Supplies 16.7 % 16.5 % 16.8 % 16.4 % Other operating expenses, net 26.9 % 22.7 % 24.4 % 23.1 % Depreciation and amortization 5.6 % 4.7 % 5.0 % 4.6 %
Impairment and restructuring charges, and acquisition-related costs
1.5 % 0.8 % 1.3 % 0.6 % Litigation and investigation costs 0.1 % 0.4 % - % 0.3 % Net gains on sales, consolidation and deconsolidation of facilities - % - % - % - % Operating income 12.9 % 8.8 % 9.8 % 8.6 % Total net operating revenues decreased by$912 million , or 20.0%, and decreased by$937 million , or 10.3%, for the three and six months endedJune 30, 2020 , respectively, compared to the three and six months endedJune 30, 2019 , respectively. Hospital Operations net operating revenues net of inter-segment eliminations decreased by$706 million , or 43 -------------------------------------------------------------------------------- Table of Contents 19.2%, and decreased by$724 million , or 9.8%, for the three and six months endedJune 30, 2020 , respectively, compared to the three and six months endedJune 30, 2019 , respectively, primarily due to the negative impact of shelter-in-place orders on patient volumes and the mandated suspension of many elective procedures at our hospitals due to the COVID-19 pandemic. Ambulatory Care net operating revenues decreased by$156 million and$146 million , or 29.8% and 14.5%, for the three and six months endedJune 30, 2020 , respectively, compared to the three and six months endedJune 30, 2019 , respectively. The change in 2020 revenues for the three-month period was driven by a decrease in same-facility net operating revenues of$166 million due primarily to the negative impact of shelter-in-place orders on patient volumes and the mandated suspension of many elective procedures due to the COVID-19 pandemic, as well as a decrease of$10 million due to the deconsolidation of a facility. These impacts were partially offset by an increase from acquisitions of$20 million . The change in 2020 revenues for the six-month period was driven by a decrease in same-facility net operating revenues of$157 million due primarily to the negative impact of shelter-in-place orders on patient volumes and the mandated suspension of many elective procedures due to the COVID-19 pandemic, as well as a decrease of$15 million due to the deconsolidation of a facility. These impacts were partially offset by an increase from acquisitions of$26 million . Conifer net operating revenues decreased by$50 million and$67 million , or 14.1% and 9.5%, for the three and six months endedJune 30, 2020 , respectively, compared to the three and six months endedJune 30, 2019 , respectively. Conifer revenues from third-party customers, which are not eliminated in consolidation, decreased$17 million and$24 million , or 8.1% and 5.8%, for the three and six months endedJune 30, 2020 , respectively, compared to the three and six months endedJune 30, 2019 , respectively. Conifer revenues from third-party customers were negatively impacted by (i) the wind-down and termination of contracts for facilities its clients previously owned then divested, (ii) other client terminations at the end of their contract terms and (iii) the impact of the COVID-19 pandemic on the revenue of Conifer's clients. The following table shows selected operating expenses of our three reportable business segments. Information for our Hospital Operations segment is presented on a same-hospital basis, which includes the results of our same 65 hospitals operated throughout the three and six months endedJune 30, 2020 and 2019. Our same-hospital information excludes the results of threeChicago -area hospitals, which we divested effectiveJanuary 28, 2019 . We present same-hospital data because we believe it provides investors with useful information regarding the performance of our hospitals and other operations that are comparable for the periods presented. Three Months Ended Six Months Ended June 30, June 30, Increase Increase Selected Operating Expenses 2020 2019 (Decrease) 2020 2019
(Decrease)
Hospital Operations - Same-Hospital Salaries, wages and benefits$ 1,580 $ 1,802 (12.3) %$ 3,426 $ 3,598 (4.8) % Supplies 530 644 (17.7) % 1,181 1,281 (7.8) % Other operating expenses 841 882 (4.6) % 1,711 1,791 (4.5) % Total$ 2,951 $ 3,328 (11.3) %$ 6,318 $ 6,670 (5.3) % Ambulatory Care Salaries, wages and benefits$ 119 $ 157 (24.2) %$ 281 $ 310 (9.4) % Supplies 79 108 (26.9) % 191 207 (7.7) % Other operating expenses 75 86 (12.8) % 161 168 (4.2) % Total$ 273 $ 351 (22.2) %$ 633 $ 685 (7.6) % Conifer Salaries, wages and benefits$ 165 $ 187 (11.8) %$ 344 $ 372 (7.5) % Supplies 1 1 - % 2 2 - % Other operating expenses 66 64 3.1 % 131 128 2.3 % Total$ 232 $ 252 (7.9) %$ 477 $ 502 (5.0) % Total Salaries, wages and benefits$ 1,864 $ 2,146 (13.1) %$ 4,051 $ 4,280 (5.4) % Supplies 610 753 (19.0) % 1,374 1,490 (7.8) % Other operating expenses 982 1,032 (4.8) % 2,003 2,087 (4.0) % Total$ 3,456 $ 3,931 (12.1) %$ 7,428 $ 7,857 (5.5) % Rent/lease expense(1) Hospital Operations$ 66 $ 59 11.9 %$ 131 $ 118 11.0 % Ambulatory Care 20 21 (4.8) % 43 41 4.9 % Conifer 3 3 - % 6 6 - % Total$ 89 $ 83 7.2 %$ 180 $ 165 9.1 % (1) Included in other operating expenses. 44
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RESULTS OF OPERATIONS BY SEGMENT
Our operations are reported in three segments: •Hospital Operations, which is comprised of our acute care and specialty hospitals, ancillary outpatient facilities, urgent care centers, micro-hospitals and physician practices. As described in Note 4 to the accompanying Condensed Consolidated Financial Statements, certain of these facilities are classified as held for sale atJune 30, 2020 . •Ambulatory Care, which is comprised of USPI's ambulatory surgery centers, urgent care centers, imaging centers and surgical hospitals. •Conifer, which provides revenue cycle management and value-based care services to hospitals, healthcare systems, physician practices, employers and other customers.
Hospital Operations Segment
The following tables show operating statistics of our continuing operations hospitals and related outpatient facilities on a same-hospital basis, unless otherwise indicated, which includes the results of our same 65 hospitals operated throughout the six months endedJune 30, 2020 and 2019 and excludes the results of threeChicago -area hospitals, which we divested effectiveJanuary 28, 2019 . We present same-hospital data because we believe it provides investors with useful information regarding the performance of our hospitals and other operations that are comparable for the periods presented. We present certain metrics on a per adjusted patient admission and per adjusted patient day basis to show trends other than volume. We present certain metrics as a percentage of net operating revenues because a significant portion of our operating expenses are variable. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months EndedJune 30 ,June 30 , Increase Increase Admissions,Patient Days and Surgeries 2020 2019 (Decrease) 2020 2019 (Decrease) Number of hospitals (at end of period) 65 65 - (1) 65 65 - (1) Total admissions 134,898 169,352 (20.3) % 300,633 342,822 (12.3) % Adjusted patient admissions(2) 221,159 304,066 (27.3) % 512,071 609,937 (16.0) % Paying admissions (excludes charity and uninsured) 125,792 159,129 (20.9) % 281,612 322,761 (12.7) % Charity and uninsured admissions 9,106 10,223 (10.9) % 19,021 20,061 (5.2) % Admissions through emergency department 98,193 121,088 (18.9) % 220,484 246,316 (10.5) % Paying admissions as a percentage of total admissions 93.2 % 94.0 % (0.8) % (1) 93.7 % 94.1 % (0.4) % (1)
Charity and uninsured admissions as a percentage of total admissions
6.8 % 6.0 % 0.8 % (1) 6.3 % 5.9 % 0.4 % (1)
Emergency department admissions as a percentage of total admissions
72.8 % 71.5 % 1.3 % (1) 73.3 % 71.8 % 1.5 % (1) Surgeries - inpatient 34,973 44,641 (21.7) % 76,935 89,194 (13.7) % Surgeries - outpatient 38,749 60,936 (36.4) % 92,139 118,832 (22.5) % Total surgeries 73,722 105,577 (30.2) % 169,074 208,026 (18.7) % Patient days - total 687,883 787,582 (12.7) % 1,498,362 1,602,911 (6.5) % Adjusted patient days(2) 1,094,208 1,387,929 (21.2) % 2,479,971 2,795,982 (11.3) % Average length of stay (days) 5.10 4.65 9.7 % 4.98 4.68 6.4 % Licensed beds (at end of period) 17,219 17,221 - % 17,219 17,221 - % Average licensed beds 17,219 17,221 - % 17,219 17,221 - % Utilization of licensed beds(3) 43.9 % 50.3 % (6.4) % (1) 47.8 % 51.4 % (3.6) % (1)
(1) The change is the difference between 2020 and 2019 amounts shown. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment by
multiplying actual patient admissions/days by the sum of gross inpatient revenues and
outpatient revenues and dividing the results by gross inpatient revenues. (3) Utilization of licensed beds represents patient days divided by number of days in the
period divided by average licensed beds.
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Same-Hospital Same-Hospital Continuing Operations
Continuing Operations
Three Months Ended Six Months EndedJune 30 ,June 30 , Increase Increase Outpatient Visits 2020 2019 (Decrease) 2020 2019 (Decrease) Total visits 983,321 1,693,805 (41.9) % 2,599,848 3,380,669 (23.1) % Paying visits (excludes charity and uninsured) 908,197 1,581,555 (42.6) % 2,407,737 3,159,190 (23.8) % Charity and uninsured visits 75,124 112,250 (33.1) % 192,111 221,479 (13.3) % Emergency department visits 388,038 637,107 (39.1) % 1,029,320 1,288,959 (20.1) % Surgery visits 38,749 60,936 (36.4) % 92,139 118,832 (22.5) % Paying visits as a percentage of total visits 92.4 % 93.4 % (1.0) % (1) 92.6 % 93.4 % (0.8) % (1) Charity and uninsured visits as a percentage of total visits 7.6 % 6.6 % 1.0 % (1) 7.4 % 6.6 % 0.8 % (1) (1) The change is the difference between 2020 and 2019 amounts shown. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months Ended June 30, June 30, Increase Increase Revenues 2020 2019 (Decrease) 2020 2019 (Decrease)
Total segment net operating revenues(1)
(19.2) %$ 6,675 $ 7,371 (9.4) % Selected revenue data - hospitals and related outpatient facilities Net patient service revenues(1)(2)$ 2,830 $ 3,547 (20.2) %$ 6,372 $ 7,104 (10.3) % Net patient service revenue per adjusted patient admission(1)(2)$ 12,796 $ 11,665 9.7 %$ 12,444 $ 11,647 6.8 % Net patient service revenue per adjusted patient day(1)(2)$ 2,586 $ 2,556 1.2 %$ 2,569 $ 2,541 1.1 %
(1) Revenues are net of implicit price concessions. (2) Adjusted patient admissions/days represents actual patient admissions/days adjusted to
include outpatient services provided by facilities in our Hospital Operations segment by
multiplying actual patient admissions/days by the sum of gross inpatient revenues and
outpatient revenues and dividing the results by gross inpatient revenues. Same-Hospital Same-Hospital Continuing Operations Continuing Operations Three Months Ended Six Months EndedJune 30 ,June 30 , Increase Increase Total Segment Selected Operating Expenses 2020 2019 (Decrease) 2020 2019
(Decrease)
Salaries, wages and benefits as a percentage of net operating revenues
53.1 % 49.0 % 4.1 % (1) 51.3 % 48.8 % 2.5 %
(1)
Supplies as a percentage of net operating revenues 17.8 % 17.5 % 0.3 % (1) 17.7 % 17.4 % 0.3 %
(1)
Other operating expenses as a percentage of net operating revenues 28.3 % 24.0 % 4.3 % (1) 25.6 % 24.3 % 1.3 % (1) (1) The change is the difference between 2020 and 2019 amounts shown. Revenues Same-hospital net operating revenues decreased$706 million , or 19.2%, during the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 , primarily due to the negative impact of shelter-in-place orders on patient volumes and the mandated suspension of many elective procedures at our hospitals due to the COVID-19 pandemic, partially offset by increased acuity and improved terms of our managed care contracts. Our Hospital Operations segment also recognized income from federal and state grants totaling$474 million in the three months endedJune 30, 2020 , which is not included in net operating revenues. Same-hospital admissions decreased 20.3% in the three months endedJune 30, 2020 compared to the same period in 2019. Same-hospital outpatient visits decreased 41.9% in the three months endedJune 30, 2020 compared to the prior-year period. 46 -------------------------------------------------------------------------------- Table of Contents Same-hospital net operating revenues decreased$696 million , or 9.4%, during the six months endedJune 30, 2020 compared to the six months endedJune 30, 2019 , primarily due to the negative impact of shelter-in-place orders on patient volumes and the mandated suspension of many elective procedures at our hospitals due to the COVID-19 pandemic, partially offset by increased acuity and improved terms of our managed care contracts. Our Hospital Operations segment also recognized income from federal and state grants totaling$474 million in the six months endedJune 30, 2020 , which is not included in net operating revenues. Same-hospital admissions decreased 12.3% in the six months endedJune 30, 2020 compared to the same period in 2019. Same-hospital outpatient visits decreased 23.1% in the six months endedJune 30, 2020 compared to the prior-year period.
The following table shows the consolidated net accounts receivable by payer
at
June 30, 2020 December 31, 2019 Medicare$ 172 $ 189 Medicaid 73 69 Net cost report settlements receivable and valuation allowances 40 12 Managed care 1,340 1,618 Self-pay uninsured 16 25 Self-pay balance after insurance 77 76 Estimated future recoveries 163 162 Other payers 339 337 Total Hospital Operations 2,220 2,488 Ambulatory Care 214 253 Total discontinued operations 1 2$ 2,435 $ 2,743 When we have an unconditional right to payment, subject only to the passage of time, the right is treated as a receivable. Patient accounts receivable, including billed accounts and certain unbilled accounts, as well as estimated amounts due from third-party payers for retroactive adjustments, are recognized as receivables if our right to consideration is unconditional and only the passage of time is required before payment of that consideration is due. Estimated uncollectable amounts are generally considered implicit price concessions that are a direct reduction to patient accounts receivable rather than allowance for doubtful accounts. Amounts related to services provided to patients for which we have not billed and that do not meet the conditions of unconditional right to payment at the end of the reporting period are contract assets. For our Hospital Operations segment, our contract assets consist primarily of services that we have provided to patients who are still receiving inpatient care in our facilities at the end of the reporting period. Our Hospital Operations segment's contract assets are included in other current assets in the accompanying Condensed Consolidated Balance Sheets atJune 30, 2020 andDecember 31, 2019 . Collection of accounts receivable has been a key area of focus, particularly over the past several years. AtJune 30, 2020 , our Hospital Operations segment collection rate on self-pay accounts was approximately 22.9%. Our self-pay collection rate includes payments made by patients, including co-pays, co-insurance amounts and deductibles paid by patients with insurance. Based on our accounts receivable from uninsured patients and co-pays, co-insurance amounts and deductibles owed to us by patients with insurance atJune 30, 2020 , a 10% decrease or increase in our self-pay collection rate, or approximately 2%, which we believe could be a reasonably likely change, would result in an unfavorable or favorable adjustment to patient accounts receivable of approximately$10 million . There are various factors that can impact collection trends, such as changes in the economy, which in turn have an impact on unemployment rates and the number of uninsured and underinsured patients, the volume of patients through our emergency departments, the increased burden of co-pays and deductibles to be made by patients with insurance, and business practices related to collection efforts. These factors continuously change and can have an impact on collection trends and our estimation process. Payment pressure from managed care payers also affects the collectability of our accounts receivable. We typically experience ongoing managed care payment delays and disputes; however, we continue to work with these payers to obtain adequate and timely reimbursement for our services. Our estimated Hospital Operations segment collection rate from managed care payers was approximately 97.9% atJune 30, 2020 . We manage our implicit price concessions using hospital-specific goals and benchmarks such as (1) total cash collections, (2) point-of-service cash collections, (3) AR Days and (4) accounts receivable by aging category. The following tables present the approximate aging by payer of our net accounts receivable from the continuing operations of our Hospital Operations segment of$2.180 billion and$2.476 billion atJune 30, 2020 andDecember 31, 2019 , respectively, excluding cost report settlements receivable and valuation allowances of$40 million and$12 million , respectively, atJune 30, 2020 andDecember 31, 2019 : 47
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Table of Contents June 30, 2020 Indemnity, Managed Self-Pay Medicare Medicaid Care and Other Total 0-60 days 92 % 47 % 52 % 20 % 47 % 61-120 days 4 % 19 % 13 % 11 % 12 % 121-180 days 2 % 13 % 12 % 11 % 11 % Over 180 days 2 % 21 % 23 % 58 % 30 % Total 100 % 100 % 100 % 100 % 100 % December 31, 2019 Indemnity, Managed Self-Pay Medicare Medicaid Care and Other Total 0-60 days 91 % 49 % 56 % 21 % 51 % 61-120 days 5 % 21 % 16 % 14 % 15 % 121-180 days 2 % 10 % 10 % 10 % 9 % Over 180 days 2 % 20 % 18 % 55 % 25 % Total 100 % 100 % 100 % 100 % 100 % Conifer continues to implement revenue cycle initiatives to improve our cash flow. These initiatives are focused on standardizing and improving patient access processes, including pre-registration, registration, verification of eligibility and benefits, liability identification and collections at point-of-service, and financial counseling. These initiatives are intended to reduce denials, improve service levels to patients and increase the quality of accounts that end up in accounts receivable. Although we continue to focus on improving our methodology for evaluating the collectability of our accounts receivable, we may incur future charges if there are unfavorable changes in the trends affecting the net realizable value of our accounts receivable. AtJune 30, 2020 , we had a cumulative total of patient account assignments to Conifer of$3.229 billion related to our continuing operations. These accounts have already been written off and are not included in our receivables or in the allowance for doubtful accounts; however, an estimate of future recoveries from all the accounts assigned to Conifer is determined based on our historical experience and recorded in accounts receivable. Patient advocates from Conifer's Medicaid Eligibility Program ("MEP") screen patients in the hospital to determine whether those patients meet eligibility requirements for financial assistance programs. They also expedite the process of applying for these government programs. Receivables from patients who are potentially eligible for Medicaid are classified as Medicaid pending, under the MEP, with appropriate contractual allowances recorded. Based on recent trends, approximately 98% of all accounts in the MEP are ultimately approved for benefits under a government program, such as Medicaid. The following table shows the approximate amount of accounts receivable in the MEP still awaiting determination of eligibility under a government program atJune 30, 2020 andDecember 31, 2019 by aging category: June 30, December 31, 2020 2019 0-60 days$ 83 $ 89 61-120 days 9 11 121-180 days 4 4 Over 180 days 6 11 Total$ 102 $ 115 Salaries, Wages and Benefits Same-hospital salaries, wages and benefits decreased by$222 million , or 12.3%, in the three months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to reduced patient volumes and necessary employee furloughs and headcount reductions throughout the organization due to the COVID-19 pandemic, as well as lower health benefit costs; the effect of these changes was partially offset by annual merit increases for certain of our employees, a greater number of employed physicians and an increased average patient length-of-stay. Same-hospital salaries, wages and benefits as a percentage of net operating revenues increased by 410 basis points to 53.1% in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 primarily due to reduced patient revenues as a result of the COVID-19 pandemic. Salaries, wages and benefits expense for the three months endedJune 30, 2020 and 2019 included stock-based compensation expense of$8 million and$10 million , respectively. 48
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Same-hospital salaries, wages and benefits decreased$172 million , or 4.8%, in the six months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to reduced patient volumes and necessary employee furloughs and headcount reductions throughout the organization due to the COVID-19 pandemic, as well as lower health benefit costs; the effect of these changes was partially offset by annual merit increases for certain of our employees, a greater number of employed physicians and an increased average patient length-of-stay. Same-hospital salaries, wages and benefits as a percentage of net operating revenues increased by 250 basis points to 51.3% in the six months endedJune 30, 2020 compared to the six months endedJune 30, 2019 primarily due to reduced patient revenues as a result of the COVID-19 pandemic. Salaries, wages and benefits expense for the six months endedJune 30, 2020 and 2019 included stock-based compensation expense of$15 million and$16 million , respectively.
Supplies
Same-hospital supplies expense decreased$114 million , or 17.7%, in the three months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to reduced patient volumes, partially offset by the increased cost of certain supplies as as a result of the COVID-19 pandemic. Same-hospital supplies expense as a percentage of net operating revenues increased by 30 basis points to 17.8% in the three months endedJune 30, 2020 compared to the three months endedJune 30, 2019 due to reduced patient revenues and the increased cost of certain supplies as a result of the COVID-19 pandemic. Same-hospital supplies expense decreased$100 million , or 7.8%, in the six months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to reduced patient volumes, partially offset by the increased cost of certain supplies as as a result of the COVID-19 pandemic. Same-hospital supplies expense as a percentage of net operating revenues increased by 30 basis points to 17.7% in the six months endedJune 30, 2020 compared to the six months endedJune 30, 2019 due to reduced patient revenues and the increased cost of certain supplies as a result of the COVID-19 pandemic. We strive to control supplies expense through product standardization, consistent contract terms and end-to-end contract management, improved utilization, bulk purchases, focused spending with a smaller number of vendors and operational improvements. The items of current cost reduction focus include personal protective equipment, cardiac stents and pacemakers, orthopedics, implants, and high-cost pharmaceuticals.
Other Operating Expenses, Net
Same-hospital other operating expenses decreased by$41 million , or 4.6%, in the three months endedJune 30, 2020 compared to the same period in 2019. The decline was primarily due to our execution of various strategies to improve cost efficiency, as well as reduced patient volumes as a result of the COVID-19 pandemic. There is proportionally a higher level of fixed costs (e.g., rent expense) in other operating expenses than salaries, wages and benefits or supplies. Same-hospital other operating expenses as a percentage of net operating revenues increased by 430 basis points to 28.3% for the three months endedJune 30, 2020 compared to 24.0% for the three months endedJune 30, 2019 primarily due to reduced patient revenues as a result of the pandemic. The changes in other operating expenses included:
•increased medical fees of
•decreased software costs of
•decreased consulting and legal fees of
•decreased costs of contracted services of
•decreased malpractice expense of
•decreased costs of$17 million associated with funding indigent care services at our hospitals, which costs were substantially offset by reduced net patient revenues. Same-hospital other operating expenses decreased by$80 million , or 4.5%, in the six months endedJune 30, 2020 compared to the same period in 2019. Same-hospital other operating expenses as a percentage of net operating revenues increased by 130 basis points to 25.6% in the six months endedJune 30, 2020 compared to 24.3% for the six months endedJune 30, 2019 primarily due to reduced patient revenues as a result of the COVID-19 pandemic. The changes in other operating expenses included: 49 -------------------------------------------------------------------------------- Table of Contents •increased medical fees of$57 million ;
•decreased software costs of
•decreased consulting and legal fees of
•decreased costs of contracted services of
•decreased malpractice expense of
•decreased costs of$29 million associated with funding indigent care services at our hospitals, which costs were substantially offset by reduced net patient revenues. Ambulatory Care Segment Our Ambulatory Care segment is comprised of USPI's ambulatory surgery centers, urgent care centers, imaging centers and surgical hospitals. USPI operates its surgical facilities in partnership with local physicians and, in many of these facilities, a healthcare system partner. We hold an ownership interest in each facility, with each being operated through a separate legal entity in most cases. USPI operates facilities on a day-to-day basis through management services contracts. Our sources of earnings from each facility consist of: •management services revenues, computed as a percentage of each facility's net revenues (often net of implicit price concessions); and •our share of each facility's net income (loss), which is computed by multiplying the facility's net income (loss) times the percentage of each facility's equity interests owned by USPI. Our role as an owner and day-to-day manager provides us with significant influence over the operations of each facility. For many of the facilities our Ambulatory Care segment operates (107 of 350 facilities atJune 30, 2020 ), this influence does not represent control of the facility, so we account for our investment in the facility under the equity method for an unconsolidated affiliate. USPI controls 243 of the facilities our Ambulatory Care segment operates, and we account for these investments as consolidated subsidiaries. Our net earnings from a facility are the same under either method, but the classification of those earnings differs. For consolidated subsidiaries, our financial statements reflect 100% of the revenues and expenses of the subsidiaries, after the elimination of intercompany amounts. The net profit attributable to owners other than USPI is classified within "net income available to noncontrolling interests."
For unconsolidated affiliates, our consolidated statements of operations reflect our earnings in two line items:
•equity in earnings of unconsolidated affiliates-our share of the net income (loss) of each facility, which is based on the facility's net income (loss) and the percentage of the facility's outstanding equity interests owned by USPI; and
•management and administrative services revenues, which is included in our net operating revenues-income we earn in exchange for managing the day-to-day operations of each facility, usually quantified as a percentage of each facility's net revenues less implicit price concessions.
Our Ambulatory Care segment operating income is driven by the performance of all facilities USPI operates and by USPI's ownership interests in those facilities, but our individual revenue and expense line items contain only consolidated businesses, which represent 69% of those facilities. This translates to trends in consolidated operating income that often do not correspond with changes in consolidated revenues and expenses, which is why we disclose certain statistical and financial data on a pro forma systemwide basis that includes both consolidated and unconsolidated (equity method) facilities. 50
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Results of Operations
The following table summarizes certain consolidated statements of operations items for the periods indicated:
Three Months Ended Six Months Ended June 30, June 30, Increase Increase Ambulatory Care Results of Operations 2020 2019 (Decrease) 2020 2019 (Decrease) Net operating revenues$ 368 $ 524 (29.8) %$ 858 $ 1,004 (14.5) % Grant income$ 37 $ - N/A$ 37 $ - N/A Equity in earnings of unconsolidated affiliates$ 35 $ 34 2.9 %$ 61 $ 65 (6.2) % Salaries, wages and benefits$ 119 $ 157 (24.2) %$ 281 $ 310 (9.4) % Supplies$ 79 $ 108 (26.9) %$ 191 $ 207 (7.7) % Other operating expenses, net$ 75 $ 86 (12.8) %$ 161 $ 168 (4.2) % Our Ambulatory Care net operating revenues decreased by$156 million , or 29.8%, during the three months endedJune 30, 2020 as compared to the same period in 2019. The change was driven by a decrease in same-facility net operating revenues of$166 million due primarily to the impact of shelter-in-place orders on patient volumes and the mandated suspension of many elective procedures as a result of the COVID-19 pandemic, as well as a decrease of$10 million due to the deconsolidation of a facility, partially offset by an increase from acquisitions of$20 million . Our Ambulatory Care net operating revenues decreased by$146 million , or 14.5%, during the six months endedJune 30, 2020 as compared to the same period in 2019. The change was driven by a decrease in same-facility net operating revenues of$157 million due primarily to the COVID-19 pandemic, as well as a decrease of$15 million due to the deconsolidation of a facility, partially offset by an increase from acquisitions of$26 million . Salaries, wages and benefits expense decreased by$38 million , or 24.2%, during the three months endedJune 30, 2020 as compared to the same period in 2019. Salaries, wages and benefits expense was impacted by a decrease in same-facility salaries, wages and benefits expense of$41 million due primarily to the necessary flexing of staff as patient volumes decreased at our centers due to shelter-in-place orders and the mandated suspension of many elective procedures due to the COVID-19 pandemic, as well as a decrease of$2 million due to the deconsolidation of a facility. These impacts were partially offset by an increase from acquisitions of$5 million . Salaries, wages and benefits expense decreased by$29 million , or 9.4%, during the six months endedJune 30, 2020 as compared to the same period in 2019. Salaries, wages and benefits expense was impacted by a decrease in same-facility salaries, wages and benefits expense of$33 million due primarily to the COVID-19 pandemic, as well as a decrease of$3 million due to the deconsolidation of a facility. These impacts were partially offset by an increase from acquisitions of$7 million . Supplies expense decreased by$29 million , or 26.9%, during the three months endedJune 30, 2020 as compared to the same period in 2019. The change was driven by a decrease in same-facility supplies expense of$32 million due primarily to reduced patient volumes as a result of the COVID-19 pandemic, as well as a decrease of$3 million due to the deconsolidation of a facility, partially offset by an increase from acquisitions of$6 million . Supplies expense decreased by$16 million , or 7.7%, during the six months endedJune 30, 2020 as compared to the same period in 2019. The change was driven by a decrease in same-facility supplies expense of$20 million as a result of the COVID-19 pandemic, as well as a decrease of$4 million due to the deconsolidation of a facility, partially offset by an increase from acquisitions of$8 million . Other operating expenses decreased by$11 million , or 12.8%, during the three months endedJune 30, 2020 as compared to the same period in 2019. The change was driven by a decrease in same-facility other operating expenses of$14 million due primarily to strong expense management while patient volumes were reduced as a result of the COVID-19 pandemic, as well as a decrease of$2 million due to the deconsolidation of a facility, partially offset by an increase from acquisitions of$5 million . Other operating expenses decreased by$7 million , or 4.2%, during the six months endedJune 30, 2020 as compared to the same period in 2019. The change was driven by a decrease in same-facility other operating expenses of$11 million due primarily to strong expense management while patient volumes were reduced as a result of the COVID-19 pandemic, as well as a decrease of$3 million due to the deconsolidation of a facility, partially offset by an increase from acquisitions of$7 million . 51
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Facility Growth
The following table summarizes the changes in our same-facility revenue year-over-year on a pro forma systemwide basis, which includes both consolidated and unconsolidated (equity method) facilities. While we do not record the revenues of unconsolidated facilities, we believe this information is important in understanding the financial performance of our Ambulatory Care segment because these revenues are the basis for calculating our management services revenues and, together with the expenses of our unconsolidated facilities, are the basis for our equity in earnings of unconsolidated affiliates. Three Months Ended Six Months Ended Ambulatory Care Facility Growth June 30, 2020 June 30, 2020 Net revenues (28.2)% (15.4)% Cases (33.7)% (19.3)% Net revenue per case 8.2% 4.8% Joint Ventures withHealthcare System Partners USPI's business model is to jointly own its facilities with local physicians and, in many of these facilities, a not-for-profit healthcare system partner. Accordingly, as ofJune 30, 2020 , the majority of facilities in our Ambulatory Care segment are operated in this model. Six Months Ended Ambulatory Care Facilities June 30, 2020
Facilities:
With a healthcare system partner 223 Without a healthcare system partner 127 Total facilities operated 350 Change fromDecember 31, 2019 Acquisitions 5 De novo 2 Dispositions/Mergers (3) Total increase in number of facilities operated 4 During the six months endedJune 30, 2020 , we acquired controlling interests in one multi-specialty surgery center in each ofColorado ,Tennessee andArizona , and two inFlorida . We paid cash totaling approximately$55 million for these acquisitions. All of these acquired facilities are jointly owned with local physicians, and a healthcare system partner is an owner in all of the facilities except the two facilities inFlorida . We also regularly engage in the purchase of equity interests with respect to our investments in unconsolidated affiliates and consolidated facilities that do not result in a change of control. These transactions are primarily the acquisitions of equity interests in ambulatory care facilities and the investment of additional cash in facilities that need capital for acquisitions, new construction or other business growth opportunities. During the six months endedJune 30, 2020 , we invested approximately$1 million in such transactions.
Conifer Segment
Our Conifer segment generated net operating revenues of$305 million and$355 million during the three months endedJune 30, 2020 and 2019, respectively, and$637 million and$704 million during the six months endedJune 30, 2020 and 2019, respectively, a portion of which was eliminated in consolidation as described in Note 18 to the accompanying Condensed Consolidated Financial Statements. Conifer revenues from third-party customers, which are not eliminated in consolidation, decreased$17 million and$24 million , or 8.1% and 5.8%, for the three and six months endedJune 30, 2020 , respectively, compared to the same periods in 2019. Conifer revenues from third-party customers were negatively impacted by (i) the wind-down and termination of contracts for facilities its clients previously owned then divested, (ii) other client terminations at the end of their contract terms and (iii) the impact of the COVID-19 pandemic on the revenue of Conifer's clients. Salaries, wages and benefits expense for Conifer decreased$22 million , or 11.8%, in the three months endedJune 30, 2020 compared to the same period in 2019, and decreased$28 million , or 7.5%, in the six months endedJune 30, 2020 compared to the same period in 2019, in both cases primarily due to furloughs and headcount reductions throughout the organization. 52
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Other operating expenses for Conifer increased$2 million , or 3.1%, in the three months endedJune 30, 2020 compared to the same period in 2019, and increased$3 million , or 2.3%, in the six months endedJune 30, 2020 compared to the same period in 2019. Agreements document the current terms and conditions of various services Conifer provides to Tenet hospitals, as well as certain administrative services our Hospital Operations segment provides to Conifer; however, execution of a restructured services agreement between Conifer and Tenet is a condition to completion of the proposed spin-off. Conifer's contract with Tenet represented 39.1% of the net operating revenues Conifer recognized in the six months endedJune 30, 2020 . Consolidated Impairment and Restructuring Charges, and Acquisition-Related Costs During the three months endedJune 30, 2020 , we recorded impairment and restructuring charges and acquisition-related costs of$54 million , consisting of$49 million of restructuring charges and$5 million of impairment charges. Restructuring charges consisted of$27 million of employee severance costs,$10 million related to ourGlobal Business Center inthe Philippines , and$12 million of other restructuring costs. Our impairment and restructuring charges and acquisition-related costs for the three months endedJune 30, 2020 were comprised of$32 million from our Hospital Operations segment,$7 million from our Ambulatory Care segment and$15 million from our Conifer segment. During the three months endedJune 30, 2019 , we recorded impairment and restructuring charges and acquisition-related costs of$36 million , consisting of$4 million of impairment charges,$31 million of restructuring charges and$1 million of acquisition-related costs. Restructuring charges consisted of$11 million of employee severance costs,$1 million of contract and lease termination fees, and$19 million of other restructuring costs. Acquisition-related costs consisted of$1 million of transaction costs. Our impairment and restructuring charges and acquisition-related costs for the three months endedJune 30, 2019 were comprised of$26 million from our Hospital Operations segment,$2 million from our Ambulatory Care segment and$8 million from our Conifer segment. During the six months endedJune 30, 2020 , we recorded impairment and restructuring charges and acquisition-related costs of$109 million , consisting of$5 million of impairment charges,$103 million of restructuring charges and$1 million of acquisition-related costs. Restructuring charges consisted of$37 million of employee severance costs,$25 million related to ourGlobal Business Center inthe Philippines ,$23 million of charges due to the termination of the USPI management equity plan,$1 million of contract and lease termination fees, and$17 million of other restructuring costs. Acquisition-related costs consisted of$1 million of transaction costs. Our impairment and restructuring charges and acquisition-related costs for the six months endedJune 30, 2020 were comprised of$50 million from our Hospital Operations segment,$31 million from our Ambulatory Care segment and$28 million from our Conifer segment. During the six months endedJune 30, 2019 , we recorded impairment and restructuring charges and acquisition-related costs of$55 million , consisting of$5 million of impairment charges,$47 million of restructuring charges and$3 million of acquisition-related costs. Restructuring charges consisted of$18 million of employee severance costs,$2 million of contract and lease termination fees, and$27 million of other restructuring costs. Acquisition-related costs consisted of$3 million of transaction costs. Our impairment and restructuring charges and acquisition-related costs for the six months endedJune 30, 2019 were comprised of$36 million from our Hospital Operations segment,$5 million from our Ambulatory Care segment and$14 million from our Conifer segment.
Litigation and Investigation Costs
Litigation and investigation costs for the three months ended
During the three months endedJune 30, 2020 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$1 million , primarily due to a post-closing adjustment on the sale of three of our hospitals in theChicago -area. 53
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During the three months ended
During the six months endedJune 30, 2020 , we recorded net gains on sales, consolidation and deconsolidation of facilities of approximately$3 million , primarily comprised of gains of$11 million related to consolidation changes of certain USPI businesses due to ownership changes, partially offset by$5 million of post-closing adjustments on the sale of three of our hospitals in theChicago -area and$3 million of post-closing adjustments on the sale ofMacNeal Hospital . During the six months endedJune 30, 2019 , we recorded net losses on sales, consolidation and deconsolidation of facilities of approximately$2 million , primarily comprised of a$6 million loss on the sale of ourChicago -area facilities, partially offset by$3 million of gains related to consolidation changes of certain USPI businesses due to ownership changes, as well as post-closing adjustments on several other divestitures.
Interest Expense
Interest expense for the three months endedJune 30, 2020 was$255 million compared to$247 million for the same period in 2019. Interest expense for both the six month periods endedJune 30, 2020 and 2019 was$498 million .
Loss From Early Extinguishment of Debt
Loss from early extinguishment of debt was$4 million for both the three and six month periods endedJune 30, 2020 . Loss from early extinguishment of debt was zero and$47 million for the three and six months endedJune 30, 2019 , respectively. The loss in the 2020 period included$8 million due to the debt repurchase transactions described in Note 6 to the accompanying Condensed Consolidated Financial Statements partially offset by$4 million of gains on extinguishment of mortgage notes. The loss in the 2019 period was due to the debt transactions described in Note 8 to the Consolidated Financial Statements in our Annual Report. Income Tax Expense During the three months endedJune 30, 2020 , we recorded income tax expense of$45 million in continuing operations on pre-tax income of$214 million compared to income tax expense of$33 million on pre-tax income of$152 million during the three months endedJune 30, 2019 . During the six months endedJune 30, 2020 , we recorded an income tax benefit of$30 million in continuing operations on pre-tax income of$299 million compared to income tax expense of$53 million on pre-tax income of$236 million during the six months endedJune 30, 2019 . The reconciliation between the amount of recorded income tax expense and the amount calculated at the statutory federal tax rate is shown in the following table: Three Months Ended Six Months Ended June 30, June 30, 2020 2019 2020 2019 Tax expense at statutory federal rate of 21%$ 45 $ 32 $ 63 $ 50 State income taxes, net of federal income tax benefit 10 6 15 9 Tax benefit attributable to noncontrolling interests (16) (19) (30) (36) Nontaxable gains - - 3 (1) Stock-based compensation - 1 - - Change in valuation allowance 2 11 (88) 35 Other items 4 2 7 (4) Income tax expense (benefit)$ 45 $ 33 $ (30) $ 53
As a result of the change in the business interest expense disallowance
rules, as discussed in Note 14 to the accompanying Condensed Consolidated
Financial Statements, we recorded an income tax benefit of
Net Income Available to Noncontrolling Interests
Net income available to noncontrolling interests was$81 million for the three months endedJune 30, 2020 compared to$95 million for the three months endedJune 30, 2019 . Net income available to noncontrolling interests for the three months endedJune 30, 2020 was comprised of$6 million related to our Hospital Operations segment,$63 million related to our 54 -------------------------------------------------------------------------------- Table of Contents Ambulatory Care segment and$12 million related to our Conifer segment. Of the portion related to our Ambulatory Care segment,$2 million related to the minority interests in USPI. Net income available to noncontrolling interests was$147 million for the six months endedJune 30, 2020 compared to$179 million for the six months endedJune 30, 2019 . Net income available (loss attributable) to noncontrolling interests for the six months endedJune 30, 2020 was comprised of$(1) million related to our Hospital Operations segment,$120 million related to our Ambulatory Care segment and$28 million related to our Conifer segment. Of the portion related to our Ambulatory Care segment,$3 million related to the minority interests in USPI.
ADDITIONAL SUPPLEMENTAL NON-GAAP DISCLOSURES
The financial information provided throughout this report including our Condensed Consolidated Financial Statements and the notes thereto has been prepared in conformity with accounting principles generally accepted inthe United States of America ("GAAP"). However, we use certain non-GAAP financial measures defined below in communications with investors, analysts, rating agencies, banks and others to assist such parties in understanding the impact of various items on our financial statements, some of which are recurring or involve cash payments. We use this information in our analysis of the performance of our business, excluding items we do not consider relevant to the performance of our continuing operations. In addition, we use these measures to define certain performance targets under our compensation programs. "Adjusted EBITDA" is a non-GAAP measure defined by the Company as net income available (loss attributable) toTenet Healthcare Corporation common shareholders before (1) the cumulative effect of changes in accounting principle, (2) net income available (loss attributable) to noncontrolling interests, (3) income (loss) from discontinued operations, net of tax, (4) income tax benefit (expense), (5) gain (loss) from early extinguishment of debt, (6) other non-operating income (expense), net, (7) interest expense, (8) litigation and investigation (costs) benefit, net of insurance recoveries, (9) net gains (losses) on sales, consolidation and deconsolidation of facilities, (10) impairment and restructuring charges and acquisition-related costs, (11) depreciation and amortization, and (12) income (loss) from divested and closed businesses (i.e., our health plan businesses). Litigation and investigation costs do not include ordinary course of business malpractice and other litigation and related expense. The Company believes the foregoing non-GAAP measure is useful to investors and analysts because it presents additional information about the Company's financial performance. Investors, analysts, Company management and the Company's board of directors utilize this non-GAAP measure, in addition to GAAP measures, to track the Company's financial and operating performance and compare the Company's performance to peer companies, which utilize similar non-GAAP measures in their presentations. The human resources committee of the Company's board of directors also uses certain non-GAAP measures to evaluate management's performance for the purpose of determining incentive compensation. The Company believes that Adjusted EBITDA is a useful measure, in part, because certain investors and analysts use both historical and projected Adjusted EBITDA, in addition to GAAP and other non-GAAP measures, as factors in determining the estimated fair value of shares of the Company's common stock. Company management also regularly reviews the Adjusted EBITDA performance for each operating segment. The Company does not use Adjusted EBITDA to measure liquidity, but instead to measure operating performance. The non-GAAP Adjusted EBITDA measure the Company utilizes may not be comparable to similarly titled measures reported by other companies. Because this measure excludes many items that are included in our financial statements, it does not provide a complete measure of our operating performance. Accordingly, investors are encouraged to use GAAP measures when evaluating the Company's financial performance. 55
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The following table shows the reconciliation of Adjusted EBITDA to net income available toTenet Healthcare Corporation common shareholders (the most comparable GAAP term) for the three and six months endedJune 30, 2020 and 2019: Three Months Ended Six Months Ended June 30, June 30, 2020 2019 2020 2019
Net income available to
$
88
(81) (95) (147) (179) Income (loss) from discontinued operations, net of tax - 2 (1) 10 Income from continuing operations 169 119 329 183 Income tax benefit (expense) (45) (33) 30 (53) Loss from early extinguishment of debt (4) - (4) (47) Other non-operating income (expense), net 2 (1) 3 - Interest expense (255) (247) (498) (498) Operating income 471 400 798 781 Litigation and investigation costs (2) (18) (4) (31)
Net gains (losses) on sales, consolidation and deconsolidation of facilities
1 (1) 3 (2)
Impairment and restructuring charges, and acquisition-related costs
(54) (36) (109) (55) Depreciation and amortization (206) (214) (409) (422) Loss from divested and closed businesses (i.e., the Company's health plan businesses) - - - (1) Adjusted EBITDA$ 732 $ 669 $ 1,317 $ 1,292 Net operating revenues $
3,648
- 1 - 1 Adjusted net operating revenues $
3,648
Net income available to
2.4 % 0.6 % 2.2 % 0.2 % Adjusted EBITDA as % of adjusted net operating revenues (Adjusted EBITDA margin) 20.1 % 14.7 % 16.1 % 14.2 %
LIQUIDITY AND CAPITAL RESOURCES
CASH REQUIREMENTS
There have been no material changes to our obligations to make future cash payments under contracts, such as debt and lease agreements, and under contingent commitments, such as standby letters of credit and minimum revenue guarantees, as disclosed in our Annual Report, except for additional lease obligations and the long-term debt transactions disclosed in Notes 1 and 6 to our accompanying Condensed Consolidated Financial Statements. AtJune 30, 2020 , using the last 12 months of Adjusted EBITDA, our ratio of total long-term debt, net of cash and cash equivalent balances, to Adjusted EBITDA was 4.49x. This ratio atJune 30, 2020 was temporarily impacted by the increase in cash received from advances from Medicare. We anticipate this ratio will fluctuate from quarter to quarter based on earnings performance and other factors, including the use of our revolving credit facility as a source of liquidity and acquisitions that involve the assumption of long-term debt. We seek to manage this ratio and increase the efficiency of our balance sheet by following our business plan and managing our cost structure, including through possible asset divestitures, and through other changes in our capital structure. As part of our long-term objective to manage our capital structure, we may issue equity or convertible securities, and we may seek to retire, purchase, redeem or refinance some of our outstanding debt or equity securities, in each case subject to prevailing market conditions, our liquidity requirements, operating results, contractual restrictions and other factors. Our ability to achieve our leverage and capital structure objectives is subject to numerous risks and uncertainties, many of which are described in the Risk Factors section in Part II of this report and our Q1'20 10-Q, as well as the Forward-Looking Statements and Risk Factors sections in Part I of our Annual Report.
Our capital expenditures primarily relate to the expansion and renovation of existing facilities (including amounts to comply with applicable laws and regulations), equipment and information systems additions and replacements, introduction of
56 -------------------------------------------------------------------------------- Table of Contents new medical technologies, design and construction of new buildings, and various other capital improvements, as well as commitments to make capital expenditures in connection with acquisitions of businesses. Capital expenditures were$288 million and$336 million in the six months endedJune 30, 2020 and 2019, respectively. We have reduced our planned capital expenditures for 2020 by approximately 40%. We now anticipate that our capital expenditures for continuing operations for the year endingDecember 31, 2020 will total approximately$400 million to$450 million , including$136 million that was accrued as a liability atDecember 31, 2019 .
Interest payments, net of capitalized interest, were
Income tax payments, net of tax refunds, were$5 million in the six months endedJune 30, 2020 compared to$13 million in the six months endedJune 30, 2019 .
SOURCES AND USES OF CASH
Our liquidity for the six months ended
Our primary source of operating cash is the collection of accounts receivable. As such, our operating cash flow is impacted by levels of cash collections, as well as levels of implicit price concessions, due to shifts in payer mix and other factors.
Net cash provided by operating activities was
•$1.378 billion of cash advances received from Medicare pursuant to COVID-19 stimulus legislation;
•$674 million of cash received from federal and state grants, including the
•$89 million deferral of our payroll tax match in 2020 pursuant to COVID-19 stimulus legislation;
•An increase of
•The timing of other working capital items.
Net cash used in investing activities was$289 million for the six months endedJune 30, 2020 compared to$303 million for the six months endedJune 30, 2019 . The 2020 amount included an increase in proceeds from sales of marketable securities, long-term investments and other assets of$26 million . The 2019 period included proceeds from sales of facilities and other assets of$40 million due to the sale of three hospitals and hospital-affiliated operations in theChicago area. Capital expenditures were$288 million and$336 million in the six months endedJune 30, 2020 and 2019, respectively. Net cash provided by financing activities was$1.173 billion for the six months endedJune 30, 2020 compared to net cash used in financing activities of$153 million for the six months endedJune 30, 2019 . The 2020 amount included proceeds from the issuance of$700 million aggregate principal amount of 7.500% senior secured first lien notes due 2025 and$600 million aggregate principal amount of 4.625% senior secured first lien notes due 2028. The 2020 amount also included$104 million of cash advances from Medicare and$38 million of stimulus grants received by our Ambulatory Care segment's non-consolidated affiliates, as well as$142 million of payments for our purchases of$135 million aggregate principal amount of our outstanding 8.125% senior unsecured notes due 2022. The 2019 amount included proceeds from the issuance of$1.5 billion aggregate principal amount of 6.250% senior secured second lien notes due 2027, as well as the payments for our purchases of$300 million aggregate principal amount of our outstanding 6.750% senior notes due 2020,$750 million aggregate principal amount of our outstanding 7.500% senior secured second lien notes due 2022, and$468 million aggregate principal amount of our outstanding 5.500% senior unsecured notes due 2019. The 2019 amount also included net borrowings under our credit facility of$190 million . 57
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We record our equity securities and our debt securities classified as available-for-sale at fair market value. The majority of our investments are valued based on quoted market prices or other observable inputs. We have no investments that we expect will be negatively affected by the current economic conditions such that they will materially impact our financial condition, results of operations or cash flows.
DEBT INSTRUMENTS, GUARANTEES AND RELATED COVENANTS
Credit Agreement.We have a senior secured revolving credit facility that, atJune 30, 2020 , provided for revolving loans in an aggregate principal amount of up to$1.9 billion with a$200 million subfacility for standby letters of credit. AtJune 30, 2020 , we had no cash borrowings outstanding under the revolving credit facility, and we had less than$1 million of standby letters of credit outstanding. Based on our eligible receivables,$1.757 billion was available for borrowing under the revolving credit facility atJune 30, 2020 . AtJune 30, 2020 , we were in compliance with all covenants and conditions in our senior secured revolving credit facility. OnApril 24, 2020 , we amended our credit agreement (as amended, the "Credit Agreement") to, among other things, (i) increase the aggregate revolving credit commitments from$1.5 billion to$1.9 billion , subject to borrowing availability, and (ii) increase the advance rate and raise limits on certain eligible accounts receivable in the calculation of the borrowing base, in each case, for an incremental period of 364 days. For additional information regarding the Credit Agreement, see Note 6 to the accompanying Condensed Consolidated Financial Statements. Letter of Credit Facility. InMarch 2020 , we amended our letter of credit facility (as amended, the "LC Facility") to extend the scheduled maturity date of the LC Facility fromMarch 7, 2021 toSeptember 12, 2024 and to increase the aggregate principal amount of standby and documentary letters of credit that from time to time may be issued thereunder from$180 million to$200 million . OnJuly 29, 2020 , we further amended the LC Facility to increase the maximum secured debt covenant from 4.00 to 1.00 on a quarterly basis up to 6.00 to 1.00 for the quarter endingMarch 31, 2021 , which maximum ratio will step down on a quarterly basis through the quarter endingDecember 31, 2021 . Obligations under the LC Facility are guaranteed and secured by a first-priority pledge of the capital stock and other ownership interests of certain of our wholly owned domestic hospital subsidiaries on an equal ranking basis with our senior secured first lien notes. AtJune 30, 2020 , we were in compliance with all covenants and conditions in our LC Facility. AtJune 30, 2020 , we had$88 million of standby letters of credit outstanding under the LC Facility. Senior Unsecured and Senior Secured Notes. InJune 2020 , we purchased$135 million aggregate principal amount of our 8.125% senior unsecured notes due 2022 for$142 million . In connection with the purchase, we recorded a loss from early extinguishment of debt of$8 million in the three months endedJune 30, 2020 , primarily related to the write-off of associated unamortized issuance costs and the difference between the purchase price and the par value of the notes. InJuly 2020 , we purchased$104 million aggregate principal amount of our 8.125% senior unsecured notes due 2022 for$109 million . OnJune 16, 2020 , we sold$600 million aggregate principal amount of 4.625% senior secured first lien notes, which will mature onJune 15, 2028 (the "2028 Senior Secured First Lien Notes"). We will pay interest on the 2028 Senior Secured First Lien Notes semi-annually in arrears onJune 15 andDecember 15 of each year, commencing onDecember 15, 2020 . OnApril 7, 2020 , we sold$700 million aggregate principal amount of 7.500% senior secured first lien notes, which will mature onApril 1, 2025 (the "2025 Senior Secured First Lien Notes"). We will pay interest on the 2025 Senior Secured First Lien Notes semi-annually in arrears onApril 1 andOctober 1 of each year, commencing onOctober 1, 2020 . A portion of the proceeds from the sale of the 2025 Senior Secured First Lien Notes was used, after payment of fees and expenses, to repay the$500 million aggregate principal amount of borrowings outstanding under our Credit Agreement as ofMarch 31, 2020 .
For additional information regarding our long-term debt, see Note 6 to the accompanying Condensed Consolidated Financial Statements and Note 7 to the Consolidated Financial Statements included in our Annual Report.
LIQUIDITY
Broad economic factors resulting from the COVID-19 pandemic, including increased unemployment rates and reduced consumer spending, are impacting our service mix, revenue mix and patient volumes. Business closings and layoffs in the areas we operate may lead to increases in the uninsured and underinsured populations and adversely affect demand for our services, as well as the ability of patients to pay for services as rendered. Any increase in the amount of or deterioration in the collectability of patient accounts receivable will adversely affect our cash flows and results of operations. If general economic conditions continue to deteriorate or remain uncertain for an extended period of time, our liquidity and ability to repay our outstanding debt may be impacted. 58
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While demand for our services is expected to rebound in the future, we have taken, and continue to take, various actions to increase our liquidity and mitigate the impact of reductions in our patient volumes and operating revenues from the COVID-19 pandemic. InJune 2020 , we sold$600 million aggregate principal amount of our 2028 Senior Secured First Lien Notes. InApril 2020 , we sold$700 million aggregate principal amount of our 2025 Senior Secured First Lien Notes, a portion of the proceeds of which were used to repay borrowings outstanding under our Credit Agreement. In addition, we amended our Credit Agreement inApril 2020 to increase our borrowing availability and make certain changes with respect to the calculation of our borrowing base. We also cut our planned capital expenditures for 2020 by approximately 40%. Furthermore, we have decreased our employee headcount throughout the organization, and we have deferred certain operating expenses that are not expected to impact our response to COVID-19. In addition, we are reducing variable costs across the enterprise as a result of softening patient volumes due to the COVID-19 pandemic. We believe these actions, together with government relief packages, to the extent available to us, will help us to continue operating during the uncertainty caused by the COVID-19 pandemic. As more fully described under "Sources of Revenue for Our Hospital Operations Segment - Government Programs" above: •The Medicare Fee-for-Service accelerated and advanced payment program has been expanded. During the six months endedJune 30, 2020 , our hospitals and other providers applied for and received approximately$1.5 billion of accelerated payments. We expect to repay these advances within the next year. •BeginningMarch 27, 2020 , all employers may elect to defer payment of the 6.2% employerSocial Security tax throughDecember 31, 2020 . Deferred tax amounts are required to be paid in equal amounts over two years, with payments due inDecember 2021 andDecember 2022 . We expect that we will defer approximately$250 million of taxes in 2020 pursuant to this CARES Act provision. •To address the fiscal burdens on healthcare providers created by the COVID-19 public health emergency, the CARES Act and other legislation authorized$175 billion for theRelief Fund . In the three months endedJune 30, 2020 , we received cash payments of$712 million due to grants from theRelief Fund and state grant programs. InJuly 2020 , we received cash payments of$155 million from theRelief Fund . Payments from theRelief Fund are not loans and, therefore, they are not subject to repayment. However, as a condition to receiving distributions, providers must agree to certain terms and conditions, including, among other things, that the funds are being used for lost operating revenues and COVID-related costs, and that the providers will not seek collection of out-of-pocket payments from a COVID-19 patient that are greater than what the patient would have otherwise been required to pay if the care had been provided by an in-network provider. •EffectiveMay 1, 2020 throughDecember 31, 2020 , the 2% sequestration reduction on Medicare FFS and Medicare Advantage payments to hospitals, physicians and other providers authorized by the Sequestration Transparency Act of 2020 is suspended and will resume effectiveJanuary 2021 . The estimated impact of this change on our operations is an increase of approximately$67 million of revenues in 2020. •The scheduled reduction of$4 billion in federal Medicaid DSH allotments in FFY 2020, as mandated by the Affordable Care Act, is suspended untilDecember 1, 2020 . The projected impact of this change on our operations is an increase of approximately$60 million of revenues in 2020, which is not subject to repayment. From time to time, we expect to engage in additional capital markets, bank credit and other financing activities depending on our needs and financing alternatives available at that time. We believe our existing debt agreements provide flexibility for future secured or unsecured borrowings. Our cash on hand fluctuates day-to-day throughout the year based on the timing and levels of routine cash receipts and disbursements, including our book overdrafts, and required cash disbursements, such as interest payments. These fluctuations result in material intra-quarter net operating and investing uses of cash that have caused, and in the future will cause, us to use our Credit Agreement as a source of liquidity. We believe that existing cash and cash equivalents on hand, borrowing availability under our Credit Agreement, anticipated future cash provided by government relief packages and our operating activities should be adequate to meet our current cash needs. These sources of liquidity, in combination with any potential future debt incurrence, should also be adequate to finance planned capital expenditures, payments on the current portion of our long-term debt, payments to joint venture partners, including those related to put and call arrangements and other presently known operating needs. Long-term liquidity for debt service and other purposes will be dependent on the amount of cash provided by operating activities and, subject to favorable market and other conditions, the successful completion of future borrowings and potential refinancings. However, our cash requirements could be materially affected by the use of cash in acquisitions of businesses, repurchases of securities, the exercise of put rights or other exit options by our joint venture partners, and contractual commitments to fund capital expenditures in, or intercompany borrowings to, businesses we own. In addition, liquidity could be 59 -------------------------------------------------------------------------------- Table of Contents adversely affected by deterioration in our results of operations, including our ability to generate sufficient cash from operations, as well as by the various risks and uncertainties discussed in this section and other sections of this report and in our Annual Report and Q1'20 10-Q, including any costs associated with legal proceedings and government investigations.
We do not rely on commercial paper or other short-term financing arrangements nor do we enter into repurchase agreements or other short-term financing arrangements not otherwise reported in our balance sheets. In addition, we do not have significant exposure to floating interest rates given that all of our current long-term indebtedness has fixed rates of interest except for borrowings under our Credit Agreement.
OFF-BALANCE SHEET ARRANGEMENTS
We have no off-balance sheet arrangements that may have a current or future material effect on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources, except for$193 million of standby letters of credit outstanding and guarantees atJune 30, 2020 .
CRITICAL ACCOUNTING ESTIMATES
In preparing our Condensed Consolidated Financial Statements in conformity with GAAP, we must use estimates and assumptions that affect the amounts reported in our Condensed Consolidated Financial Statements and accompanying notes. We regularly evaluate the accounting policies and estimates we use. In general, we base the estimates on historical experience and on assumptions that we believe to be reasonable, given the particular circumstances in which we operate. Actual results may vary from those estimates. We consider our critical accounting estimates to be those that (1) involve significant judgments and uncertainties, (2) require estimates that are more difficult for management to determine, and (3) may produce materially different outcomes under different conditions or when using different assumptions.
Our critical accounting estimates have not changed from the description provided in our Annual Report.
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