Readers also voted MileagePlus Best Frequent-Flyer Bonus Program for the seventh consecutive year. The airline's co-brand MileagePlus Club Card from Chase was voted Best Overall Credit Card Program and Best Credit Card Rewards Program for the eighth consecutive year. The United Explorer Card from Chase was named Best Frequent-Flyer Affinity Credit Card Redemptions in this year's survey.
'MileagePlus earning the Best Overall Frequent Flyer program for the 16th straight year is a sweet achievement for us, most importantly because it is voted on by members and frequent travelers around the world,' said
This year, United made numerous enhancements to MileagePlus to make it a more rewarding loyalty program for members at each level. The airline announced that MileagePlus miles never expire, began offering discounted or free CLEAR memberships for members and introduced an industry leading way for Premier Platinum members and above to manage upgrades with the introduction of PlusPoints.
Every customer. Every flight. Every day.
In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, this year United:
Announced that MileagePlus award miles will never expire
Gave Economy customers a choice of complimentary snacks on domestic flights
Made DIRECTV free for every customer on more than 200 aircraft
Released a new version of the award-winning, most downloaded app in the airline industry
Launched a new tool called ConnectionSaver, dedicated to improving the experience for customers with connecting flights
Partnered with CLEAR on free or discounted memberships for MileagePlus members
Announced PlusPoints, new upgrade benefits for MileagePlus Premier members
And introduced products in its amenity kits made exclusively for the airline by luxury skincare line
About United
United's shared purpose is 'Connecting People. Uniting the World.' We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and
SOURCE
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com
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