The following Management's Discussion and Analysis should be read in conjunction
with Part II, Item 6, "Selected Financial Data" and Part II, Item 8, "Financial
Statements and Supplementary Data." Amounts (except per share amounts) are
presented in thousands, unless otherwise noted.

FORWARD-LOOKING STATEMENTS



It is important to note that our actual results could differ materially from
those projected in any forward-looking statements in this Form 10-K. Please
refer to "Forward-Looking Information" and Part I, Item 1A, "Risk Factors" of
this report for information concerning factors that could cause actual results
to differ materially from the forward-looking statements contained in this Form
10-K.

BUSINESS OVERVIEW
Originally founded in 1946 as United Fire & Casualty Company, United Fire Group,
Inc. and its consolidated insurance company subsidiaries provide insurance
protection for individuals and businesses through several regional companies.
Our property and casualty insurance company subsidiaries are licensed in 46
states plus the District of Columbia and are represented by approximately 1,000
independent agencies.
Discontinued Operations
On September 18, 2017, the Company signed a definitive agreement to sell its
subsidiary, United Life, to Kuvare and on March 30, 2018, the sale closed. As a
result, our life insurance business, previously a separate segment, was
considered held for sale and reported as discontinued operations in the
Consolidated Financial Statements. All periods presented have been revised to
show results from continuing and discontinued operations, unless otherwise
noted. For more information, refer to Part II, Item 8, Note 17 "Discontinued
Operations."

Reportable Segments

Prior to the announcement of the sale of our life insurance business, we have
historically reported our operations in two business segments, each with a wide
range of products:

• property and casualty insurance, which includes commercial lines insurance,


     personal lines insurance and assumed reinsurance; and


• life insurance, which includes deferred and immediate annuities, universal

life products and traditional life (primarily single premium whole life)


     insurance products.



We managed these businesses separately, as they generally do not share the same customer base, and each has different products, pricing, and expense structures.



Subsequent to the announcement of the sale of our life insurance business on
September 19, 2017, we operate and report one business segment, which contains
our continuing operations. Our life insurance business was considered held for
sale and reported as discontinued operations throughout this Form 10-K, unless
otherwise noted. For more information, refer to Part II, Item 8, Note 10
"Segment Information" and Note 17 "Discontinued Operations."
Pooling Arrangement

All of our property and casualty insurance subsidiaries are members of an
intercompany reinsurance pooling arrangement. The Company's pooling arrangement
permits the participating companies to rely on the capacity of the entire pool's
capital and surplus, rather than being limited to policy exposures of a size
commensurate with each participant's own surplus level.


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Geographic Concentration
Continuing Operations - Property and Casualty Insurance Business
For 2019, approximately 49.0 percent of our property and casualty statutory
direct premiums written were written in Texas, California, Iowa, Missouri and
Colorado.
In 2019, 2018 and 2017 the direct statutory premiums written by our property and
casualty insurance operations were distributed as follows:
                                 Years Ended December 31,                   % of Total
(In Thousands)               2019          2018          2017        2019      2018      2017
Texas                    $   205,420   $   193,953   $   178,314      18.0 %    17.4 %    16.7 %
California                   129,850       124,473       123,285      11.4      11.2      11.6
Iowa                          96,052        98,128       100,826       8.4       8.8       9.5
Missouri                      73,735        70,646        64,746       6.4       6.4       6.1
Colorado                      54,907        56,152        53,981       4.8       5.1       5.1
New Jersey                    51,539        52,037        49,305       4.5       4.7       4.6
Minnesota                     47,890        49,491        50,432       4.2       4.4       4.7
Louisiana                     46,827        44,007        39,849       4.1       4.0       3.7
Illinois                      40,443        40,431        41,042       3.5       3.6       3.9
All Other States             396,709       382,385       363,427      34.7      34.4      34.1
Direct Statutory
Premiums Written         $ 1,143,372   $ 1,111,703   $ 1,065,207     100.0 %   100.0 %   100.0 %



Discontinued Operations - Life Insurance Business
Our life insurance subsidiary marketed its products primarily in the Midwest,
East Coast and West. In 2019, 2018 and 2017 the direct statutory premiums
written by our life insurance operations were distributed as follows:
                                       Years Ended December 31,           % of Total
(In Thousands)                        2019        2018       2017    2019   2018    2017
Iowa                              $   -         $  9,951  $  40,773   - %   31.3 %  32.5 %
Wisconsin                             -            3,578     14,897   -     11.3    11.9
Illinois                              -            3,227     10,872   -     10.2     8.7
Nebraska                              -            2,572     10,197   -      8.1     8.1
Minnesota                             -            2,003     12,201   -      6.3     9.7
All Other States                      -           10,432     36,581   -    

32.8 29.1 Direct Statutory Premiums Written $ - $ 31,763 $ 125,521 - % 100.0 % 100.0 %




Sources of Revenue and Expense
We evaluate profit or loss based upon operating and investment results. Profit
or loss described in the following sections of this Management's Discussion and
Analysis is reported on a pre-tax basis. Our primary sources of revenue are
premiums and investment income. Major categories of expenses include losses and
loss settlement expenses, underwriting and other operating expenses.
Profit Factors
Our profitability is influenced by many factors, including price, competition,
economic conditions, investment returns, interest rates, catastrophic events and
other natural disasters, man-made disasters, state regulations, court decisions,
and changes in the law. To manage these risks and uncertainties, we seek to
achieve consistent profitability through strong agency relationships,
exceptional customer service, fair and prompt claims handling,


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disciplined underwriting, superior loss control services, prudent management of
our investments, appropriate matching of assets and liabilities, effective use
of ceded reinsurance and effective and efficient use of technology.

MEASUREMENT OF RESULTS
Our consolidated financial statements are prepared on the basis of GAAP. We also
prepare financial statements for each of our insurance company subsidiaries
based on statutory accounting principles and file them with insurance regulatory
authorities in the states where they do business.
Management evaluates our operations by monitoring key measures of growth and
profitability. We believe that disclosure of certain non-GAAP financial measures
enhances investor understanding of our financial performance. The following
provides further explanation of the key measures management uses to evaluate our
results:
Catastrophe losses is a commonly used non-GAAP financial measure which utilizes
the designations of the Insurance Services Office ("ISO") and are reported with
losses and loss settlement expense amounts net of reinsurance recoverables,
unless specified otherwise. According to the ISO, a catastrophe loss is defined
as a single unpredictable incident or series of closely related incidents that
result in $25.0 million or more in U.S. industry-wide direct insured losses to
property and that affect a significant number of insureds and insurers ("ISO
catastrophe"). In addition to ISO catastrophes, we also include as catastrophes
those events ("non-ISO catastrophes"), which may include U.S. or international
losses, that we believe are, or will be, material to our operations, either in
amount or in number of claims made. Management, at times, may determine for
comparison purposes of our financial results that it is more meaningful to
exclude extraordinary catastrophe losses and resulting litigation. The frequency
and severity of catastrophic losses we experience in any year affect our results
of operations and financial position. In analyzing the underwriting performance
of our property and casualty insurance business, we evaluate performance both
including and excluding catastrophe losses. Portions of our catastrophe losses
may be recoverable under our catastrophe reinsurance agreements. We include a
discussion of the impact of catastrophes because we believe it is meaningful for
investors to understand the variability in our periodic earnings.
                              Years Ended December 31,
(In Thousands)             2019         2018        2017

ISO catastrophes $ 56,357 $ 46,757 $ 66,421 Non-ISO catastrophes (1) 8,011 (64 ) 7,618 Total catastrophes $ 64,368 $ 46,693 $ 74,039

(1) Includes international assumed losses.


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RESULTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2019, 2018 AND 2017



FINANCIAL HIGHLIGHTS
                                             Years Ended December 31,                     % Change
                                                                                      2019         2018
(In Thousands)                         2019            2018            2017         vs. 2018     vs. 2017
Revenues
Net premiums earned                $ 1,086,972     $ 1,037,451     $   997,492         4.8  %       4.0  %
Investment income, net of
investment expenses                     60,414          52,894          51,190        14.2          3.3
Net realized investment gains
(losses)
Change in the value of equity
securities                              51,231         (21,994 )           332          NM           NM
All other net realized gains             2,548           1,815           3,723        40.4        (51.2 )
Net realized investment gains
(losses)                                53,779         (20,179 )         4,055          NM           NM
Total revenues                     $ 1,201,165     $ 1,070,166     $ 1,052,737        12.2  %       1.7  %

Benefits, losses and expenses
Losses and loss settlement
expenses                           $   830,172     $   731,611     $   725,713        13.5  %       0.8  %
Amortization of deferred policy
acquisition costs                      216,699         206,232         207,746         5.1         (0.7 )
Other underwriting expenses            137,415         141,473         103,628        (2.9 )       36.5
Total benefits, losses and
expenses                           $ 1,184,286     $ 1,079,316     $ 

1,037,087 9.7 % 4.1 %



Income (loss) from continuing
operations before income taxes     $    16,879     $    (9,150 )   $    15,650          NM       (158.5 )%
Federal income tax expense
(benefit)                                2,059         (11,405 )       (29,220 )    (118.1 )%     (61.0 )%
Net income from continuing
operations                         $    14,820     $     2,255     $    44,870          NM        (95.0 )%
Income (loss) from discontinued
operations, net of tax                       -          (1,912 )         6,153      (100.0 )%    (131.1 )%
Gain on sale of discontinued
operations, net of tax                       -          27,307               -      (100.0 )%        NM
Net income                         $    14,820     $    27,650     $    

51,023 (46.4 )% (45.8 )%



GAAP Ratios:
Net loss ratio (without
catastrophes)                             70.5 %          66.0 %          65.4 %       6.8  %       0.9  %
Catastrophes - effect on net loss
ratio                                      5.9 %           4.5 %           7.4 %      31.1  %     (39.2 )%
Net loss ratio(1)                         76.4 %          70.5 %          72.8 %       8.4  %      (3.2 )%
Expense ratio(2)                          32.6 %          33.5 %          31.2 %      (2.7 )%       7.4  %
Combined ratio(3)                        109.0 %         104.0 %         104.0 %       4.8  %         -  %


NM = not meaningful
(1) The net loss ratio is calculated by dividing the sum of losses and loss
settlement expenses by net premiums earned. We use the net loss ratio as a
measure of the overall underwriting profitability of the insurance business we
write and to assess the adequacy of our pricing. Our net loss ratio is
meaningful in evaluating our financial results as reported in our Consolidated
Financial Statements.
(2) The expense ratio is calculated by dividing non-deferred underwriting
expenses and amortization of deferred policy acquisition costs by net premiums
earned. The expense ratio measures a company's operational efficiency in
producing, underwriting and administering its insurance business.
(3) The combined ratio is a commonly used financial measure of property and
casualty underwriting performance. A combined ratio below 100.0 percent
generally indicates a profitable book of business. The combined ratio is the sum
of the net loss ratio and the underwriting expense ratio.

In 2019, the increase in net income from continuing operations compared to 2018
was primarily due to an increase in the value of our investments in equity
securities from strong increases in equity markets and an increase in net
premiums earned, from rate increases, offset by an increase in losses and loss
settlement expenses from an increase


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in severity of commercial auto and auto liability losses, reserve strengthening in our Gulf Coast Region and an increase in catastrophe losses.



In 2018, the decrease in net income from continuing operations compared to 2017
was due to the decrease in the fair value of equity securities and an increase
in other underwriting expenses partially offset by an increase in net premiums
earned. The decrease in the fair value of equity securities was the result of
volatile equity markets in the fourth quarter 2018. The increase in other
underwriting expenses was primarily due to our continued investment in our
multi-year Oasis project to upgrade our technology platform to enhance core
underwriting decisions, selection of risks and productivity. The increase in net
premiums earned was due to organic growth from a combination of new business,
geographical expansion and rate increases. In 2017, our net income benefited
from the Tax Cuts and Jobs Act ("Tax Act"), which resulted in a tax benefit of
$21.9 million for the year.
Premiums from continuing operations
The following table shows our premiums written and earned from continuing
operations for 2019, 2018 and 2017:
                                                                                        % Change
(In Thousands)                                                                    2019           2018
Years ended December 31,     2019              2018              2017           vs. 2018       vs. 2017
Direct premiums written  $ 1,143,372       $ 1,111,703       $ 1,065,207            2.8  %         4.4  %
Assumed premiums written      27,869            16,761            15,179           66.3           10.4

Ceded premiums written (74,511 ) (66,800 ) (61,273 )

        11.5            9.0

Net premiums written(1) $ 1,096,730 $ 1,061,664 $ 1,019,113

         3.3  %         4.2  %
Less: change in unearned
premiums                     (12,244 )         (27,527 )         (21,588 )         55.5          (27.5 )
Less: change in prepaid
reinsurance premiums           2,486             3,314               (33 )        (25.0 )           NM
Net premiums earned      $ 1,086,972       $ 1,037,451       $   997,492            4.8  %         4.0  %


NM = not meaningful
(1) Net premiums written: Net premiums written is a non-GAAP measure. While not
a substitute for any GAAP measure of performance, net premiums written is
frequently used by industry analysts and other recognized reporting sources to
facilitate comparisons of the performance of insurance companies. Net premiums
written are the amount charged for insurance policy contracts issued and
recognized on an annualized basis at the effective date of the policy.
Management believes net premiums written are a meaningful measure for evaluating
insurance company sales performance and geographical expansion efforts. Net
premiums written for an insurance company consists of direct premiums written
and reinsurance assumed, less reinsurance ceded. Net premiums earned is
calculated on a pro rata basis over the terms of the respective policies.
Unearned premium reserves are established for the portion of premiums written
applicable to the unexpired term of insurance policy in force. The difference
between net premiums earned and net premiums written is the change in unearned
premiums and change in prepaid reinsurance premiums.
Net Premiums Written
Net premiums written comprise direct and assumed premiums written, less ceded
premiums written. Direct premiums written are the total policy premiums, net of
cancellations, associated with policies issued and underwritten by our property
and casualty insurance business. Assumed premiums written are the total premiums
associated with the insurance risk transferred to us by other insurance and
reinsurance companies pursuant to reinsurance contracts. Ceded premiums written
is the portion of direct premiums written that we cede to our reinsurers under
our reinsurance contracts. Net premiums earned are recognized ratably over the
life of a policy and differ from net premiums written, which are recognized on
the effective date of the policy.
Direct Premiums Written
Direct premiums written from continuing operations increased $31.7 million in
2019 as compared to 2018 primarily due to rate increases, premium audits and
endorsements. Direct premiums written from continuing operations increased $46.5
million in 2018 as compared to 2017 due to organic growth from a combination of
new business and geographical expansion.


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Assumed Premiums Written
Assumed premiums written increased $11.1 million in 2019 as compared to 2018 due
to an increase in cedant premium growth and additional program placements.
Assumed premiums written decreased $1.6 million in 2018 as compared to 2017 due
to an increase in cedant premium growth. In 2018, we renewed our participation
in all of our assumed programs.
Ceded Premiums Written
Direct and assumed premiums written are reduced by the ceded premiums that we
pay to reinsurers. For 2019, we ceded 11.5 percent more premiums to reinsurers
as a result of continued growth in direct premiums written, facultative
reinsurance and addition of new managing general agency contracts. For 2018, we
ceded 9.0 percent more premiums to reinsurers as a result of continued growth in
direct premiums written.
Losses and Loss Settlement Expenses from continuing operations
Catastrophe Exposures
Catastrophe losses are inherent risks of the property and casualty insurance
business. Catastrophic events include, without limitation, hurricanes,
tornadoes, earthquakes, hailstorms, wildfires, high winds, winter storms and
other natural disasters, along with man-made exposures to losses resulting from,
without limitation, acts of war, acts of terrorism and political instability.
Such events result in insured losses that can be, and may continue to be, a
material factor in our results of operations and financial position, as the
extent of losses from a catastrophe is a function of both the total amount of
insured exposure in an area affected by the event and the severity of the event.
Because the level of insured losses that may occur in any one year cannot be
accurately predicted, these losses contribute to fluctuations in our
year-to-year results of operations and financial position. Some types of
catastrophes are more likely to occur at certain times within the year than
others, which adds an element of seasonality to our property and casualty
insurance claims. Our property and casualty insurance business experiences some
seasonality with regard to premiums written, which are generally highest in
January and July and lowest during the fourth quarter. Losses and loss
settlement expenses incurred tend to remain consistent throughout the year, with
the exception of catastrophe losses, which generally are highest in the second
and third quarters. The frequency and severity of catastrophic events are
difficult to accurately predict in any year. However, some geographic locations
are more susceptible to these events than others.
We control our direct insurance exposures in regions that are prone to naturally
occurring catastrophic events through a combination of geographic
diversification, restrictions on the amount and location of new business
production in such regions, and reinsurance. We regularly assess our
concentration of risk exposures in natural catastrophe exposed areas. We have
strategies and underwriting standards to manage these exposures through
individual risk selection, subject to regulatory constraints, and through the
purchase of catastrophe reinsurance coverage. We use catastrophe modeling and a
risk concentration management tool to monitor and control our accumulations of
potential losses in natural catastrophe exposed areas of the United States, such
as the Gulf and East Coasts, as well as in areas of exposure in other countries
where we are exposed to a portion of an insurer's underwriting risk under our
assumed reinsurance contracts.
Overall, the models indicate increased risk estimates for our exposure to
hurricanes in the U.S., but the impact of the models on our book of business
varies significantly among the regions that we model for hurricanes. Based on
our analysis, we have implemented more targeted underwriting and rate
initiatives in some regions. We will continue to take underwriting actions
and/or purchase additional reinsurance as necessary to reduce our exposure.
Catastrophe modeling generally relies on multiple inputs based on experience,
science, engineering and history, and the selection of those inputs requires a
significant amount of judgment. The modeling results may also fail to account
for risks that are outside the range of normal probability or are otherwise
unforeseen. Because of this, actual results may differ materially from those
derived from our modeling assumptions.


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Despite our efforts to manage our catastrophe exposure, the occurrence of one or
more severe natural catastrophic events in heavily populated areas could have a
material effect on our results of operations, financial condition or liquidity.
The process of estimating and establishing reserves for losses incurred from
catastrophic events is inherently uncertain and the actual ultimate cost of a
claim, net of reinsurance recoveries, may vary materially from the estimated
amount reserved. Although we reinsure a portion of our exposure, reinsurance may
prove to be inadequate if a major catastrophic event exceeds our reinsurance
limits or if we experience a number of small catastrophic events that
individually fall below our reinsurance retention level.
Catastrophe Losses
In 2019, our pre-tax catastrophe losses were $64.4 million, an increase as
compared to $46.7 million in 2018 and a decrease as compared to $74.0 million in
2017. In 2019, our catastrophe losses included 54 catastrophes with no one event
more than $5.0 million. Catastrophe losses in 2019 added 5.9 percentage points
to the combined ratio, which is below our historical 10-year average of 6.4
percentage points.
In 2018, catastrophe losses included 46 catastrophes with our largest pre-tax
catastrophe losses coming from the California wildfires, which totaled $9.2
million. Catastrophe losses in 2018 added 4.5 percentage points to the combined
ratio, which is below our historical 10-year average of 6.4 percentage points.
In 2017, catastrophe losses were primarily due to hurricanes (Harvey, Irma,
Maria) in the third quarter and destructive California wildfires in the second
half of the year. In 2017, catastrophe losses included 50 catastrophes and our
largest single pre-tax catastrophe loss totaled $9.0 million. Catastrophe losses
in 2017 added 7.4 percentage points to the combined ratio.
Catastrophe Reinsurance
In 2019, 2018 and 2017, we did not exceed our catastrophe reinsurance retention
level of $20.0 million per event.
We use many reinsurers, both domestic and foreign, which helps us to avoid
concentrations of credit risk associated with our reinsurance. All reinsurers we
do business with must meet the following minimum criteria: capital and surplus
of at least $300.0 million and an A.M. Best rating or an S&P rating of at least
"A-." If a reinsurer is rated by both rating agencies, then both ratings must be
at least an "A-."














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The following table represents the primary reinsurers we utilize and their financial strength ratings as of December 31, 2019: Name of Reinsurer

                     A.M. Best S&P Rating
Aspen Insurance UK Limited                A         A

General Reinsurance Corporation(2) A++ AA+ Hannover Rueckversicherung AG (1) (2) A+ AA- Lloyd's

                                   A         A+
Munich Re(2)                             A+         A-
Odyssey Re(2)                             A         A-
Partner Re(1)(2)                         A+         A+
QBE Reinsurance Corporation(1)            A         A+
SCOR Reinsurance Company(1)(2)           A+        AA-
Toa Re(1)                                 A         A+
Transatlantic Re(1)                      A+         A+


(1) Primary reinsurers participating in the property and casualty excess of loss

programs.

(2) Primary reinsurers participating in the surety excess of loss program.




Refer to Part II, Item 8, Note 4 "Reinsurance" for further discussion of our
reinsurance programs.
Terrorism Coverage
In January 2015, TRIPRA, which extended the Terrorism Risk Insurance Program
until December 31, 2020, gradually increased the coverage trigger for shared
terrorism losses between the federal government and the insurance industry to
$200 billion per year, and gradually increased the industry-wide retention to
$37.5 billion per year. TRIPRA coverage includes most direct commercial lines of
business, including coverage for losses from nuclear, biological and chemical
exposures if coverage was afforded by an insurer, with exclusions for commercial
automobile insurance, burglary and theft insurance, surety, professional
liability insurance and farm owners multiple peril insurance. Under TRIPRA, each
insurer has a deductible amount, which is 20.0 percent of the prior year's
direct commercial lines earned premiums for the applicable lines of business,
and retention of 15.0 percent above the deductible. No insurer that has met its
deductible shall be liable for the payment of any portion of that amount that
exceeds the annual aggregate loss cap specified in TRIPRA. TRIPRA provides
marketplace stability. As a result, coverage for terrorist events in both the
insurance and reinsurance markets is often available. The amount of aggregate
losses necessary for an act of terrorism to be certified by the U.S. Secretary
of Treasury, the Secretary of State and the Attorney General was $100.0 million
for 2019 and remains the same for 2020. Our TRIPRA deductible was $137.3 million
for 2019 and our TRIPRA deductible is expected to be $140.4 million for 2020.
Our catastrophe and non-catastrophe reinsurance programs provide limited
coverage for terrorism exposure excluding nuclear, biological and
chemical-related claims.
2019 Results
In 2019, our losses and loss settlement expenses were 13.5 percent higher than
2018 and our net loss ratio increased 5.9 points. The increase is primarily
driven by an increase in the severity of losses in commercial auto line of
business, an increase in catastrophe losses and prior year reserve strengthening
in our Gulf Coast region. With the escalation of commercial auto losses industry
wide we plan to reduce the size of our commercial auto book in 2020. By reducing
commercial auto unit counts in poor-performing segments and writing new classes
of business that are not auto heavy, we intend to achieve a better balance
across all lines of business in our portfolio. Catastrophe losses increased to
$64.4 million in both our direct business and assumed reinsurance business as
compared to $46.7 million in 2018.
2018 Results

In 2018, our losses and loss settlement expenses were 0.8 percent higher than 2017 and our net loss ratio decreased


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2.3 points. The decrease in our net loss ratio was due to a decrease in
catastrophe losses slightly offset by a
deterioration in our core loss ratio. Catastrophe losses decreased to $46.7
million in both our direct business and
assumed reinsurance business as compared to $74.0 million in 2017. The
deterioration in our core loss ratio was 0.6
percent, which was primarily driven by an increase in severity of losses in our
other liability line of business from
auto related bodily injury claims.

Reserve Development



For many liability claims, significant periods of time, ranging up to several
years, and for certain construction defect claims, more than a decade, may
elapse between the occurrence of the loss, the reporting of the loss to us and
the settlement or other disposition of the claim. As a result, loss experience
in the more recent accident years for the long-tail liability coverages has
limited statistical credibility in our reserving process because a relatively
small proportion of losses in these accident years are reported claims and an
even smaller proportion are paid losses. In addition, long-tail liability claims
are more susceptible to litigation and can be significantly affected by changing
contract interpretations and the legal environment. Consequently, the estimation
of loss reserves for long-tail coverages is more complex and subject to a higher
degree of variability. Reserves for these long-tail coverages represent a
significant portion of our overall carried reserves.

When establishing reserves and monitoring reserve adequacy, we analyze
historical data and consider the potential impact of various loss development
factors and trends including historical loss experience, legislative enactments,
judicial decisions, legal developments in imposition of damages, experience with
alternative dispute resolution, results of our medical bill review process and
changes and trends in general economic conditions, including the effects of
inflation. All of these factors influence our estimates of required reserves and
for long-tail lines these factors can change over the course of the settlement
of the claim. However, there is no precise method for evaluating the specific
dollar impact of any individual factor on the development of reserves.

Our reserving philosophy is to reserve claims to their ultimate expected loss
amount as soon as practicable after information about a claim becomes available.
This approach tends to produce, on average, prudently conservative case
reserves, which we expect to result in some level of favorable development over
the course of settlement.

2019 Development

The property and casualty insurance business experienced $5.3 million of
favorable development in our net reserves for prior accident years for the year
ended December 31, 2019. Four lines contributed favorable development with the
largest contribution coming from workers' compensation, which had $37.3 million
favorable development. The three other lines that experienced favorable
development were fidelity and surety with $3.1 million favorable development,
commercial fire and allied lines with $2.3 million favorable development, and
personal automobile with $1.2 million favorable development. The favorable
development for workers' compensation was primarily from reductions in reserves
for reported claims which were more than sufficient to offset paid loss; loss
adjustment expense ("LAE") also contributed favorable development with
reductions in reserves more than sufficient to offset payments. Fidelity and
surety loss developed favorably because reductions in claim reserves and salvage
recoveries were more than sufficient to offset loss payments. Commercial fire
and allied lines developed favorably due to paid LAE where reductions in
reserves for unpaid LAE were more than sufficient to offset payments. Personal
automobile developed favorably primarily due to paid LAE where reductions in
reserves for unpaid LAE were more than sufficient to offset payments. Much of
the favorable development was offset by unfavorable development from two lines
with the largest contribution coming from commercial liability which experienced
$35.0 million unfavorable development. The other line which experienced
unfavorable development was commercial automobile with $3.4 million unfavorable
development. Commercial liability experienced unfavorable development primarily
due to paid loss which was greater than reductions in reserves for unpaid loss.
Paid LAE also contributed to the unfavorable result in commercial liability.
Commercial automobile experienced unfavorable development because paid loss was
greater than reductions in reserves for unpaid loss, but a portion of the
unfavorable loss development was offset by favorable development from LAE. On an
all lines combined basis, favorable development is attributable to LAE which
continues to benefit from additional litigation management efforts. The lines of
business


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not mentioned individually above, contributed an additional total of $0.2 million of unfavorable development in the aggregate.

2018 Development



The property and casualty insurance business experienced $54.2 million of
favorable development in our net reserves for prior accident years for the year
ended December 31, 2018. The majority of favorable development came from four
lines, workers' compensation with $27.0 million favorable development,
reinsurance assumed with $15.6 million favorable development, commercial
automobile with $9.5 million favorable development, and fidelity and surety with
$2.8 million favorable development. The only individual line with unfavorable
development was commercial liability with $3.7 million of unfavorable
development. Workers' compensation favorable development was primarily from
reserve reductions for both reported claims and loss IBNR which were more than
sufficient to offset paid loss with additional favorable development coming from
LAE where the LAE IBNR reduction was more than sufficient to offset paid LAE
which continues to benefit from additional litigation management efforts when
compared to prior years. Reinsurance assumed favorable development is
attributable reductions in reserves for both reported claims and loss IBNR as we
reviewed our book of business and released excess reserves during 2018.
Commercial automobile favorable development was driven by LAE where LAE IBNR
reductions were more than sufficient to offset paid LAE. Fidelity and surety
favorable development is attributable to reductions in reserves for both
reported claims and loss IBNR which were more than sufficient to offset paid
loss. Commercial liability adverse development is attributable to reserve
strengthening for both reported claims and loss IBNR primarily in response to an
increase in umbrella auto related claims while LAE developed favorably with
reductions of LAE IBNR more than sufficient to offset paid LAE.

2017 Development



The property and casualty insurance business experienced $54.3 million of
favorable development in our net reserves for prior accident years for the year
ended December 31, 2017. The majority of favorable development came from two
lines, commercial liability with $35.1 million favorable development and
workers' compensation with $19.2 million favorable development, partially offset
by $6.3 million of unfavorable development for assumed reinsurance. All other
lines combined $6.3 million favorable development with no single line
experiencing more than $3.7 million of development, either favorable or
unfavorable. Much of the favorable long-tail liability development continues to
come from LAE and is attributed to our continued litigation management efforts.
There was also a reduction in reserves for incurred but not reported claims
because our long tail liability has experienced fewer late reported claims than
what was initially anticipated. The favorable workers' compensation development
is due to the combination of reductions in reserves for reported claims and
reductions in reserves for incurred but not reported claims for both loss and
LAE.

Reserve development amounts can vary significantly from year-to-year depending
on a number of factors, including the number of claims settled and the
settlement terms, and are subject to reallocation between accident years and
lines of business.



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Net Loss Ratios by Line
The following table depicts our net loss ratios for 2019, 2018 and 2017:
Years ended
December 31,                              2019                                                      2018                                                     2017
                                    Net Losses and                                          Net Losses and Loss                                        

Net Losses and


                  Net Premiums     Loss Settlement                         Net Premiums     Settlement Expenses                      Net Premiums     Loss Settlement
(In Thousands)       Earned       Expenses Incurred     Net Loss Ratio        Earned             Incurred          Net Loss Ratio       Earned       Expenses Incurred     Net Loss Ratio
Commercial lines
Other liability  $    318,412     $        205,695             64.6 %     $    311,931     $      183,692                58.9  %     $   306,480     $        121,054             39.5 %
Fire and allied
lines                 244,010              185,033             75.8            234,612            165,097                70.4            227,711              178,768             78.5
Automobile            314,755              332,740            105.7            284,274            271,248                95.4            250,465              266,272            106.3
Workers'
compensation           87,376               25,784             29.5             95,203             57,601                60.5            104,166               71,053             68.2
Fidelity and
surety                 25,539                  240              0.9             24,437              1,878                 7.7             24,981                2,206              8.8
Other                   1,710                  105              6.1              1,728                449                26.0              1,829                  312             17.1
Total commercial
lines            $    991,802     $        749,597             75.6 %     $    952,185     $      679,965                71.4  %     $   915,632     $        639,665             69.9 %

Personal lines
Fire and allied
lines            $     41,195     $         40,783             99.0 %     $     41,581     $       32,959                79.3  %     $    43,005     $         34,503             80.2 %
Automobile             30,882               26,920             87.2             29,247             25,016                85.5             27,046               28,997            107.2
Other                   1,232                  132             10.7              1,210               (213 )             (17.6 )            1,159                  268             23.1
Total personal
lines            $     73,309     $         67,835             92.5 %     $     72,038     $       57,762                80.2  %     $    71,210     $         63,768             89.5 %
Reinsurance
assumed          $     21,861     $         12,740             58.3 %     $     13,228     $       (6,116 )             (46.2 )%     $    10,650     $         22,280            209.2 %
Total            $  1,086,972     $        830,172             76.4 %     $  1,037,451     $      731,611                70.5  %     $   997,492     $        725,713             72.8 %


NM=Not meaningful







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Commercial Lines
The net loss ratio in our commercial lines of business, excluding assumed
reinsurance, was 75.6 percent in 2019 compared to 71.4 percent in 2018 and 69.9
percent in 2017. The net loss ratio in 2019 increased compared to 2018 with a
deterioration in commercial auto and other liability lines of business from an
increase in severity of commercial auto losses and auto related bodily injury
claims. Also contributing to the deterioration in 2019 compared to 2018, was an
increase in commercial fire and allied lines of business due to an increase in
catastrophe losses. The net loss ratio in 2018 increased slightly compared to
2017 with deterioration in other liability line of business from an increase in
auto related bodily injury claims due to an adverse litigious environment.
Other Liability
Other liability is business insurance covering bodily injury and property damage
arising from general business operations, accidents on the insured's premises
and products manufactured or sold. Because of the long-tail nature of liability
claims, significant periods of time, ranging up to several years, may elapse
between the occurrence of the loss, the reporting of the loss to us and the
settlement of the claim.
In recent years, we began to use our loss control department more extensively in
an attempt to return this line of business to a higher level of profitability.
For example, our loss control department has representatives who make multiple
visits each year to businesses and job sites to ensure safety. We also do not
renew accounts that no longer meet our underwriting or pricing guidelines. We
avoid accounts that have become too underpriced for the risk.
Construction Defect Losses
Incurred losses from construction defect claims were $19.4 million in 2019
compared to $15.9 million and $15.7 million in 2018 and 2017, respectively. At
December 31, 2019, we had $60.4 million in construction defect loss and loss
settlement expense reserves (excluding IBNR reserves which are calculated at the
overall other liability commercial line), which consisted of 3,439 claims. In
comparison, at December 31, 2018, we had reserves of $44.5 million, excluding
IBNR reserves, consisting of 2,706 claims. The increase in the incurred losses
is due to continued improvement in the economic environment which increases
construction activity. Our West Coast region continue to be the origin of the
majority of the construction defect claim activity.
Construction defect claims generally relate to allegedly defective work
performed in the construction of structures such as apartments, condominiums,
single family dwellings or other housing, as well as the sale of defective
building materials. Such claims seek recovery due to damage caused by alleged
deficient construction techniques or workmanship. The reporting of such claims
can be quite delayed due to an extended statute of limitations, sometimes up to
ten years. Court decisions have expanded insurers' exposure to construction
defect claims as well. Defense costs are also a part of the insured expenses
covered by liability policies and can be significant, sometimes greater than the
cost of the actual paid claims.

We have exposure to construction defect liabilities in Colorado and surrounding
states. We have historically insured small- to medium-sized contractors in this
geographic area. In an effort to limit the number of future claims from
multi-unit buildings, we implemented policy exclusions in 2009, later revised in
2010, that exclude liability coverage for contractors performing "residential
structural" operations on any building project with more than 12 units or on
single family homes in any subdivision where the contractor is working on more
than 15 homes. The exclusions do not apply to remodeling or repair of an
existing structure. We also changed our underwriting guidelines to add a
professional liability exclusion when contractors prepare their own design work
or blueprints and implemented the multi-family exclusion and tract home building
limitation form for the state of Colorado and our other western states as a
means to reduce our exposure in future years. When offering commercial umbrella
coverage for structural residential contractors, limits of liability are
typically limited to a maximum of $2.0 million per occurrence. Requests to
provide additional insured status for "developers" are declined.

As a result of our acquisition of Mercer Insurance Group, Inc. in 2011, we added
construction defect exposure in the states of California, Nevada and
Arizona. Mercer Insurance Group, Inc. has been writing in these states for more
than 20 years. In order to minimize our exposure to construction defect claims
in this region, we continually review


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the coverage we offer and our pricing models. In an effort to limit our exposure
from residential multi-unit buildings, we started including condominium and
townhouse construction policy exclusions in 2012 for our contracting policies in
this region. For the majority of our residential contractors we limit the size
of any tracts the contractor is working on to 25 homes or less and do not
include a continuous trigger with our designated work exclusion. In a majority
of the policies in our small service, repair and remodel contractors program, we
have a favorable new residential construction exclusion. We also apply strict
guidelines when additional insured forms are required and changed our
underwriting guidelines to limit our exposure to large, multi-party construction
defect claims.
Commercial Fire and Allied Lines
Commercial fire and allied lines include fire, allied lines, commercial multiple
peril and inland marine. The insurance covers losses to an insured's property,
including its contents, from weather, fire, theft or other causes. We provide
this coverage through a variety of business policies.
The net loss ratio deteriorated 5.4 percentage points in 2019 compared to 2018.
The deterioration is attributable to an increase in catastrophe losses.
Commercial Automobile
Our commercial automobile insurance covers physical damage to an insured's
vehicle, as well as liabilities to third parties. Automobile physical damage
insurance covers loss or damage to vehicles from collision, vandalism, fire,
theft, flood or other causes. Automobile liability insurance covers bodily
injury, damage to property resulting from automobile accidents caused by the
insured, uninsured or underinsured motorists and the legal costs of defending
the insured against lawsuits.
The net loss ratio deteriorated 10.3 percentage points in 2019 compared to 2018.
The deterioration is attributable to an increase in severity of commercial auto
losses.
Workers' Compensation
We consider our workers' compensation business to be a companion product; we
rarely write stand-alone workers' compensation policies. Our workers'
compensation insurance covers primarily small- to mid-size accounts. The net
loss ratio improved 31.0 percentage points in 2019 compared to 2018. This
improvement is attributable to the combination of three factors, decrease in
reserves for newly reported claims which is due to fewer large claims in 2019,
favorable prior year reserve development and a decrease in LAE reserves due to
lower legal expenses.
Although we have seen steady improvement in the net loss ratio for the last two
years in our worker's compensation line of business, competitive market
conditions continue putting downward pressure on rates. The challenges faced by
workers' compensation insurance providers to attain profitability include the
regulatory climates in some states that make it difficult to obtain appropriate
premium rate increases and inflationary medical costs. Consequently, we have
increased the utilization of our loss control unit in the analysis of current
risks, with the intention of increasing the quality of our workers' compensation
book of business. We are currently using these modeling analytics to assist us
in risk selection, and we will continue to evaluate the model results.
Fidelity and Surety
Our surety products guarantee performance and payment by our bonded principals.
Our contract bonds protect owners from failure to perform on the part of our
principals. In addition, our surety bonds protect material suppliers and
subcontractors from nonpayment by our contractors. When surety losses occur, our
loss is determined by estimating the cost to complete the remaining work and to
pay the contractor's unpaid bills, offset by contract funds due to the
contractor, reinsurance, and the value of any collateral to which we may have
access.

The net loss ratio improved 6.8 percentage points in 2019 compared to 2018. This improvement is attributable to the combination of fewer large claims and a decrease in LAE in 2019 vs. 2018.


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Personal Lines
Our personal lines consist primarily of fire and allied lines (including
homeowners) and automobile lines. The net loss ratio deteriorated 12.3
percentage points in 2019 compared to 2018. The deterioration is attributable to
our personal fire and allied line of business due to the combination of
increased in severity of losses and increased loss IBNR in 2019 vs. 2018 which
had a modest decrease in loss IBNR in 2018. The improvement in 2018 vs. 2017 was
primarily due to a decrease in frequency and severity of losses and loss IBNR.
For our personal lines, we use the CATography™ Underwriter tool, which gives us
the ability to determine whether the premium we charge for an exposure is
adequate in areas where hurricanes and earthquakes occur. We have also
implemented predictive analytics and data prefill for our personal automobile
line. Data prefill is a data accessing methodology that allows for a more
complete profile of our customers at the agent's point of sale during the
quotation process.
Assumed Reinsurance
Our assumed reinsurance is the business we choose to write by participating in
programs insuring insurance companies. Our net loss ratio increased slightly in
2019 compared to 2018. Premiums increased due to additional program placements
and cedant premium growth. In 2019 we added two additional assumed programs and
did not accept to renew one program from 2018.
Other Underwriting Expenses
Our underwriting expense ratio, which is a percentage of other underwriting
expenses over net premiums earned, was 32.6 percent, 33.5 percent and 31.2
percent for 2019, 2018, and 2017, respectively. The decrease in the expense
ratio during in 2019 as compared to 2018 is primarily due to lower employee
benefit accruals and expenses caused by post-retirement benefit plan amendments
made at the end of 2018. The underwriting expense ratio increased in 2018 as
compared to 2017 primarily due to our investment in our multi-year Oasis project
to upgrade our technology platform to enhance core underwriting decisions,
selection of risks and productivity.














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Discontinued Operations Results


                                         Years Ended December 31,                    % Change
                                                                                2019          2018
(In Thousands)                        2019           2018         2017        vs. 2018      vs. 2017
Revenues
Net premiums earned              $       -        $ 13,003     $  61,368       (100.0 )%      (78.8 )%
Investment income, net                   -          12,663        49,720       (100.0 )%      (74.5 )%
Net realized investment gains
(losses)                                 -          (1,057 )       4,008       (100.0 )%     (126.4 )%
Other income                             -             146           617       (100.0 )%      (76.3 )%
Total revenues                   $       -        $ 24,755     $ 115,713       (100.0 )%      (78.6 )%

Benefits, Losses and Expenses
Losses and loss settlement
expenses                         $       -        $ 10,823     $  40,451       (100.0 )%      (73.2 )%
Increase in liability for future
policy benefits                          -           5,023        27,632       (100.0 )%      (81.8 )%
Amortization of deferred policy
acquisition costs                        -           1,895         5,181       (100.0 )%      (63.4 )%
Other underwriting expenses              -           3,864        13,281       (100.0 )%      (70.9 )%
Interest on policyholders'
accounts                                 -           4,499        18,525       (100.0 )%      (75.7 )%
Total benefits, losses and
expenses                         $       -        $ 26,104     $ 105,070       (100.0 )%      (75.2 )%

Income (loss) before income
taxes                            $       -        $ (1,349 )   $  10,643       (100.0 )%     (112.7 )%



The sale of our discontinued operations closed on March 30, 2018, and therefore
income was only earned in the first quarter of 2018. For the year ended December
31, 2018, our discontinued operations had a loss before income taxes of $1.3
million, compared to income before income taxes of $10.6 million for the same
period of 2017, respectively.
Federal Income Taxes
We reported a federal income tax expense on a consolidated basis of $2.1 million
or 12.2 percent of pre-tax income in 2019. In 2018, federal income tax benefit
on a consolidated basis of $3.3 million or 13.5 percent of pre-tax income and
federal income tax benefit on a consolidated basis of $24.7 million or 94.1
percent of pre-tax income in 2017. In 2017 our effective tax rate was impacted
by the Tax Act, which was enacted on December 22, 2017. The Tax Act
significantly revised the U.S. corporate income tax laws including lowering the
U.S. federal corporate tax rate from 35 percent to 21 percent effective January
1, 2018. Our effective federal tax rate varied from the statutory federal income
tax expense rate in each year, due primarily to our portfolio of tax-exempt
securities.
In December 2017, the SEC staff issued Staff Accounting Bulletin No. 118, which
addresses how a company recognizes provisional amounts when a company does not
have the necessary information available, prepared or analyzed in reasonable
detail to complete its accounting for the effect of the changes in the Tax Act.
The measurement period ends when a company has obtained, prepared and analyzed
the information necessary to finalize its accounting, but cannot extend beyond
one year. As of December 31, 2018 we had completed accounting for the tax
effects of enactment of the Tax Act, and no adjustment was made during the
measurement period.
Due to our determination that we may not be able to fully realize the benefits
of the net operating loss ("NOL") acquired in the purchase of American Indemnity
Financial Corporation in 1999, which are only available to offset the future
taxable income of our property and casualty insurance operations and are further
limited as to the amount that can be utilized in any given year, we have
recorded a valuation allowance against these NOLs. Based on a yearly review, we
determine whether the benefit of the NOLs can be realized, and, if so, the
decrease in the valuation allowance is recorded as a reduction to current
federal income tax expense. If NOLs expire during the year, the decrease in the
valuation allowance is offset with a corresponding decrease to the deferred
income tax asset. The valuation allowance was reduced by $0.7 million in 2018
due to the realization of $3.1 million in NOLs, therefore reducing the valuation
allowance to zero. During 2018, the remaining NOL from the purchase of American
Indemnity Financial Corporation was fully realized.
As of December 31, 2019, we had no alternative minimum tax credit carryforwards.


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INVESTMENTS
Investment Environment

The investment landscape was plagued by headwinds and uncertainty throughout all
of 2019 both domestic and abroad. Risks included trading negotiations between
U.S. and China, the exit of United Kingdom from the European Union, known as
"Brexit", negative yielding foreign sovereign debt, an inverted yield curve,
manufacturing woes, and more. Despite these risks, the U.S. economy remained
strong, aided by three Federal Reserve rate cuts, to expand for the 11th
straight year. Final economic numbers for 2019 showed an unemployment rate of
3.5 percent, a fifty-year low, strong consumer confidence, and slow but steady
growth. All major asset classes managed strong annual returns. U.S. investment
grade bonds finished up 8.7 percent due to the aforementioned uncertainty and
rate cuts. This resulted in lowered yields and tighter spreads as compared to
the beginning of the year, making an already difficult fixed income environment
even more challenging. The S&P 500 returned 28.8 percent, its highest return
since 2013, as investors sought returns and companies participated in
share-repurchase programs.
Overall, the fixed income market remains challenging with low yields expected to
continue given the Federal Reserve's view of current rates as "appropriate" due
to the current low inflation environment. The overall economy is expected to
continue to produce slow, steady growth in 2020 with global recession risks
beginning to ease. While the economic outlook is positive, downside risks still
exist entering 2020. We believe our investment program is conservative in
nature, and designed to outperform during periods of market uncertainty.
Investment Philosophy

The Company's assets are invested to preserve capital and maximize after-tax
returns while maintaining an appropriate balance of risk. The return on our
portfolio is an important component of overall financial results, but quality
and safety of principal is the highest priority of our investment program. Our
general investment philosophy is to purchase financial instruments with the
expectation that we will hold them to their maturity. However, active management
of our portfolio is considered necessary to appropriately manage risk, achieve
portfolio objectives and maximize investment income as market conditions
change.
Each of our insurance company subsidiaries develops an appropriate investment
strategy that aligns with its business needs and supports United Fire's
strategic plan and risk appetite.  The portfolio is structured so as to be in
compliance with state insurance laws that prescribe the quality, concentration
and type of investments that may be made by insurance companies.  All but a very
small portion of our investment portfolio is managed internally.
Investment Portfolio
Our invested assets from continuing operations at December 31, 2019 totaled $2.2
billion, compared to $2.1 billion at December 31, 2018, an increase of $81.0
million. At December 31, 2019, fixed maturity securities and equity securities
comprised 80.5 percent and 13.9 percent of our investment portfolio,
respectively. Because the primary purpose of the investment portfolio is to fund
future claims payments, we utilize a conservative investment philosophy,
investing in a diversified portfolio of high-quality, intermediate-term taxable
corporate bonds, taxable U.S. government and government agency bonds and
tax-exempt U.S. municipal bonds. Our overall investment strategy is to stay
fully invested (i.e., minimize cash balances). If additional cash is needed we
have an ability to borrow funds available under our revolving credit facility.
Composition
We develop our investment strategies based on a number of factors, including
estimated duration of reserve liabilities, short- and long-term liquidity needs,
projected tax status, general economic conditions, expected rates of inflation
and regulatory requirements. We administer our investment portfolio based on
investment guidelines approved by management and the investment committee of our
Board of Directors that comply with applicable statutory regulations.




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The composition of our investment portfolio at December 31, 2019 is presented at carrying value in the following table:


                                            Percent
(In Thousands)                             of Total
Fixed maturities:
Available-for-sale          $ 1,719,607       79.8 %
Trading securities               15,256        0.7
Equity securities               299,203       13.9
Mortgage loans                   42,448        2.0
Other long-term investments      78,410        3.6
Short-term investments              175          -
Total                       $ 2,155,099      100.0 %



At December 31, 2019, we classified $1.7 billion, or 99.1 percent, of our fixed
maturities portfolio as available-for-sale, compared to $1.7 billion, or 99.2
percent, at December 31, 2018. Available-for-sale fixed maturity securities are
carried at fair value, with changes in fair value recognized as a component of
accumulated other comprehensive income in stockholders' equity. We record fixed
maturity trading securities, primarily convertible redeemable preferred debt
securities, and equity securities at fair value, with any changes in fair value
recognized in earnings.

As of December 31, 2019 and 2018, we did not have direct exposure to investments in subprime mortgages or other credit enhancement vehicles.

Credit Quality



The following table shows the composition of fixed maturity securities held in
our available-for-sale and trading security portfolios by credit rating for both
continuing and discontinued operations at December 31, 2019 and 2018.
Information contained in the table is generally based upon the issue credit
ratings provided by Moody's, unless the rating is unavailable, in which case we
obtain it from Standard & Poor's.
(In Thousands)         December 31, 2019                 December 31, 2018
Rating            Carrying Value    % of Total     Carrying Value     % of Total
AAA             $        721,446         41.6 %   $        734,471         41.7 %
AA                       664,238         38.3              684,863         38.9
A                        179,553         10.3              178,282         10.1
Baa/BBB                  157,350          9.1              157,349          8.9
Other/Not Rated           12,276          0.7                7,763          0.4
                $      1,734,863        100.0 %   $      1,762,728        100.0 %



Duration
Our investment portfolio is invested primarily in fixed maturity securities
whose fair value is susceptible to market risk, specifically interest rate
changes. Duration is a measurement used to quantify our inherent interest rate
risk and analyze our ability to match our invested assets to our reserve
liabilities. If our invested assets and reserve liabilities have similar
durations, then any change in interest rates will have an equal effect on these
accounts. The primary purpose for matching invested assets and reserve
liabilities is liquidity. With appropriate matching, our investments will mature
when cash is needed, preventing the need to liquidate other assets prematurely.
Mismatches in the duration of assets and liabilities can cause significant
fluctuations in our results of operations.

The weighted average effective duration of our portfolio of fixed maturity
securities was 4.2 years at December 31, 2019 compared to 5.1 years at
December 31, 2018.
The amortized cost and fair value of available-for-sale and trading fixed
maturity securities at December 31, 2019, by contractual maturity, are shown in
the following table. Actual maturities may differ from contractual maturities


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because borrowers may have the right to call or prepay obligations with or
without call or prepayment penalties. Asset-backed securities, mortgage-backed
securities and collateralized mortgage obligations may be subject to prepayment
risk and are therefore not categorized by contractual maturity.
(In Thousands)                              Available-For-Sale                Trading
                                         Amortized         Fair        Amortized       Fair
December 31, 2019                           Cost          Value           Cost         Value
Due in one year or less                 $    56,316    $    56,635    $     2,464    $  3,132
Due after one year through five years       286,426        293,956          6,967       8,586
Due after five years through 10 years       481,310        504,300              -           -
Due after 10 years                          556,850        580,907          2,510       3,538
Asset-backed securities                         314            750              -           -
Mortgage-backed securities                    6,250          6,356              -           -

Collateralized mortgage obligations 272,294 276,703


    -           -
                                        $ 1,659,760    $ 1,719,607    $    11,941    $ 15,256



Investment Results
We invest the premiums received from our policyholders in order to generate
investment income, which is an important component of our revenues and
profitability. The amount of investment income that we are able to generate is
affected by many factors, some of which are beyond our control. Some of these
factors are volatility in the financial markets, economic growth, inflation,
changes in interest rates, world political conditions, terrorist attacks or
threats of terrorism, adverse events affecting other companies in our industry
or the industries in which we invest and other unpredictable national or world
events. Net investment income increased 14.2 percent in 2019, compared with the
same period of 2018, primarily due to an increase in the fair value of our
investments in limited liability partnerships resulting from the increase in the
equity markets and an increase in invested assets in 2019 compared to 2018. The
valuation of our investments in limited liability partnerships varies from
period to period due to current equity market conditions. We expect to maintain
our investment philosophy of purchasing quality investments rated investment
grade or better.
We regularly monitor the difference between our cost basis and the estimated
fair value of our investments. Our accounting policy for impairment recognition
requires other-than-temporary impairment charges to be recorded when we
determine that it is more likely than not that we will be unable to collect all
amounts due according to the contractual terms of the fixed maturity security or
that the anticipated recovery in fair value of the equity security will not
occur in a reasonable amount of time. Impairment charges on investments are
recorded based on the fair value of the investments at the measurement date or
based on the value calculated using a discounted cash flow model. Factors
considered in evaluating whether a decline in value is other-than-temporary
include: the length of time and the extent to which fair value has been less
than cost; the financial condition and near-term prospects of the issuer; our
intention to hold the investment; and the likelihood that we will be required to
sell the investment.
Changes in unrealized gains and losses on available-for-sale fixed-maturity
securities do not affect net income and earnings per share but do impact
comprehensive income, stockholders' equity and book value per share. We believe
that any unrealized losses on our available-for-sale fixed-maturity securities
at December 31, 2019 are temporary based upon our current analysis of the
issuers of the securities that we hold and current market conditions. It is
possible that we could recognize impairment charges in future periods on
securities that we own at December 31, 2019 if future events and information
cause us to determine that a decline in value is other-than-temporary. However,
we endeavor to invest in high quality assets to provide protection from future
credit quality issues and corresponding other-than-temporary impairment
write-downs.
Net Investment Income
In 2019, our investment income for continuing operations, net of investment
expenses, increased $7.5 million to $60.4 million as compared to 2018, primarily
due to an increase in the value of our investments in limited liability


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partnerships resulting from the increase in the equity markets and an increase
in invested assets in 2019 compared to 2018.
In 2018, our investment income for continuing operations, net of investment
expenses, increased $1.7 million to $52.9 million as compared to 2017, primarily
due to the increase in our invested assets in our portfolio, partially offset by
a decrease in the value of our investments in limited liability partnerships in
the fourth quarter, specifically related to financial institutions.
The following table summarizes the components of net investment income:
(In Thousands)
Years Ended December 31,                             2019         2018      

2017


Investment income from continuing operations:
Interest on fixed maturities                       $ 50,274    $ 51,356     $  44,784
Dividends on equity securities                        7,842       7,731     

7,108


Income on other long-term investments
Interest                                              3,115       8,383         6,870
Change in value (1)                                   1,114     (10,116 )      (2,812 )
Interest on mortgage loans                            1,595         412             -
Interest on short-term investments                      522         606     

120


Interest on cash and cash equivalents                 2,681       1,875     

1,125


Other                                                   252         307     

300

Total investment income from continuing operations $ 67,395 $ 60,554 $ 57,495 Less investment expenses

                              6,981       7,660     

6,305

Net investment income from continuing operations $ 60,414 $ 52,894 $ 51,190 Net investment income from discontinued operations - 12,663


   49,720
Net investment income                              $ 60,414    $ 65,557     $ 100,910

(1) Represents the change in value of our interests in limited liability

partnerships that are recorded on the equity method of accounting.





In 2019, 74.6 percent of our gross investment income from continuing operations
originated from interest on fixed maturities, compared to 84.8 percent and 77.9
percent in 2018 and 2017, respectively.
The following table details our annualized yield on average invested assets from
continuing operations for 2019 and 2018, and both continuing and discontinued
operations for 2017, which is based on our invested assets (including money
market accounts) at the beginning and end of the year divided by net investment
income:
(In Thousands)
                              Average           Investment        Annualized Yield on
Years ended December 31,  Invested Assets      Income, Net      Average Invested Assets
2019                     $       2,120,916    $      60,414                   2.8 %
2018                             1,986,239           52,894                   2.7 %
2017                             3,333,809          100,910                   3.0 %









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Net Realized Investment Gains and Losses
The following table summarizes the components of our net realized investment
gains or losses:
(In Thousands)
Years Ended December 31,                         2019             2018             2017
Net realized investment gains (losses) from
continuing operations:
Fixed maturities:
Available-for-sale                           $      655       $     (254 )     $      829
Trading securities
Change in fair value                              1,351             (296 )            924
Sales                                             1,993            1,226              244
Equity securities
Change in fair value                             51,231          (21,994 )            332
Sales                                               725            1,702            1,610
Mortgage loans                                      (26 )            (46 )              -
  Real Estate                                    (2,150 )           (517 )     $      116
Total net realized investment gains from
continuing operations                        $   53,779       $  (20,179 )     $    4,055
Total net realized investment gains from
discontinued operations                               -           (1,057 )  

4,008

Total net realized investment gains $ 53,779 $ (21,236 )

$ 8,063




Net Unrealized Investment Gains and Losses
As of December 31, 2019, net unrealized investment gains, after tax, totaled
$47.3 million compared to unrealized losses of $9.3 million and unrealized gains
of $214.9 million as of December 31, 2018 and 2017, respectively. The increase
in net unrealized investment gains in 2019 is primarily the result of an
increase in the value of the fixed maturity portfolio due to lower interest
rates during 2019.
The decrease in net unrealized investment gains in 2018 is primarily the result
of the cumulative change in accounting principles on recognizing the change in
the value of equity securities in the income statement. The change in accounting
principles required unrealized gains on equity securities of $191.2 million,
after-tax, as of January 1, 2018, to be reclassified to retained earnings from
accumulated other comprehensive income, both within shareholders equity. The
remaining decrease is due to a decrease in the value of the fixed maturity
portfolio due to rising interest rates.
The increase in net unrealized investment gains in 2017 is primarily the result
of a decrease in interest rates, which positively impacted the valuation of our
fixed maturity security portfolio during 2017 and an increase in the fair value
of our equity security portfolio. Our net unrealized investment gains also
increased due to the decrease in the tax rate from the Tax Act enactment.
The following table summarizes the change in our net unrealized investment gains
(losses):
(In Thousands)
Years Ended December 31,                        2019            2018            2017
Changes in net unrealized investment gains
(losses):
Available-for-sale fixed maturity
securities                                  $   71,648      $  (57,475 )    $    25,573
Equity securities                                    -               -      

40,168


Deferred policy acquisition costs                    -           7,274      

119


Income tax effect                              (15,046 )        10,543          (21,545 )
Cumulative change in accounting principles           -        (191,244 )    

-


Net unrealized investment depreciation of
discontinued operations, sold                        -           6,714      

-


Accumulated effect of change in enacted tax
rate                                                 -               -      

36,658


Total change in net unrealized investment
gains (losses), net of tax                  $   56,602      $ (224,188 )    $    80,973




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MARKET RISK
Our Consolidated Balance Sheets include financial instruments whose fair values
are subject to market risk. The active management of market risk is integral to
our operations. Market risk is the potential for loss due to a decrease in the
fair value of securities resulting from uncontrollable fluctuations, such as:
interest rate risk, equity price risk, foreign exchange risk, credit risk,
inflation, or geopolitical conditions. Our primary market risk exposures are:
changes in interest rates, deterioration of credit quality in specific issuers,
sectors or the economy as a whole, and an unforeseen decrease in the liquidity
of securities we hold. We have no foreign exchange risk.
Interest Rate Risk

Interest rate risk is the price sensitivity of a fixed income maturity security
or portfolio of securities to changes in level of interest rates. Generally,
there is an inverse relationship between changes in interest rates and changes
in the price of a fixed income/maturity security. Plainly stated, if interest
rates go up (down), bond prices go down (up). A vast majority of our holdings
are fixed income maturity and other interest rate sensitive securities that will
decrease (increase) in value as interest rates increase (decrease). While it is
generally our intent to hold our investments in fixed maturity securities to
maturity, we have classified a majority of our fixed maturity portfolio as
available-for-sale. Available-for-sale fixed income maturity securities are
carried at fair value on the Consolidated Balance Sheets with unrealized gains
or losses reported net of tax in Accumulated Other Comprehensive Income. A
change in the prevailing interest rates generally translates into a change in
the fair value of our fixed income/maturity securities, and by extension, our
overall book value.
Market Risk and Duration

We analyze potential changes in the value of our investment portfolio due to the
market risk factors noted above within the overall context of asset and
liability management. A technique we use in the management of our investment
portfolio is the calculation of duration. Our actuaries estimate the payout
pattern of our reserve liabilities to determine their duration, which is the
present value of the weighted average payments expressed in years. We then
establish a target duration for our investment portfolio so that at any given
time the estimated cash generated by the investment portfolio will closely match
the estimated cash required for the payment of the related reserves. We
structure the investment portfolio to meet the target duration to achieve the
required cash flow, based on liquidity and market risk factors.
Impact of Interest Rate Changes
The amounts set forth in the following table detail the impact of hypothetical
interest rate changes on the fair value of fixed maturity securities held at
December 31, 2019. The sensitivity analysis measures the change in fair values
arising from immediate changes in selected interest rate scenarios. We employed
hypothetical parallel shifts in the yield curve of plus or minus 100 and 200
basis points in the simulations. Additionally, based upon the yield curve
shifts, we employ estimates of prepayment speeds for mortgage-related products
and the likelihood of call or put options being exercised within the
simulations.
The selection of a 100-basis-point and 200-basis-point increase or decrease in
interest rates should not be construed as a prediction by our management of
future market events, but rather as an illustration of the potential impact of
an event.


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December 31, 2019                 -200 Basis      -100 Basis                      +100 Basis      + 200 Basis
(In Thousands)                      Points          Points           Base           Points           Points
AVAILABLE-FOR-SALE
Fixed maturities
Bonds
U.S. Treasury                    $    71,317     $    70,391     $    69,491     $    68,614     $     67,762
U.S. government agency               104,452         102,447         100,202          94,927           87,395
States, municipalities and
political subdivisions
 General obligations:
   Midwest                            94,410          91,442          88,594          85,383           80,840
   Northeast                          33,263          32,247          31,270          30,211           28,816
   South                             123,741         119,371         115,203         110,506          104,153
   West                              120,299         115,192         110,317         105,215           98,969
  Special revenue:
   Midwest                           152,342         145,943         139,892         133,358          124,248
   Northeast                          68,832          65,076          61,543          57,954           53,536
   South                             260,451         247,229         234,666         220,980          203,020
   West                              159,718         152,064         144,844         137,059          126,877
Foreign bonds                          5,372           5,243           5,117           4,996            4,878
Public utilities                      69,690          66,582          63,651          60,864           58,198
Corporate bonds
Energy                                32,903          31,474          30,124          28,845           27,621
Industrials                           57,375          55,654          54,015          52,450           50,949
Consumer goods and services           53,668          51,512          49,466          47,520           45,658
Health care                           10,345           9,899           9,480           9,085            8,714
Technology, media and
telecommunications                    30,999          29,270          27,670          26,183           24,793
Financial services                   108,101         104,138         100,253          96,276           92,374
Mortgage backed securities             6,757           6,554           6,356           6,106            5,828
Collateralized mortgage
obligations
Government national mortgage
association                           87,871          84,825          80,356          74,868           69,303
Federal home loan mortgage
corporation                          127,408         125,929         124,502         120,588          114,324
Federal national mortgage
association                           74,189          73,410          71,845          67,893           63,173
Asset-backed securities                  750             750             750             750              750
Total Available-For-Sale Fixed
Maturities                       $ 1,854,253     $ 1,786,642     $ 1,719,607     $ 1,640,631     $  1,542,179
TRADING
Fixed maturities
Bonds
Corporate bonds
Industrials
Consumer goods and services            2,334           2,305           2,276           2,248            2,220
Health care                            6,598           5,541           4,701           4,031            3,496
Technology, media and
telecommunications                     2,479           2,069           1,732           1,455            1,226
Financial services                     2,573           2,516           2,460           2,407            2,355
Redeemable preferred stock             4,087           4,087           4,087           4,087            4,087

Total Trading Fixed Maturities $ 18,071 $ 16,518 $ 15,256 $ 14,228 $ 13,384 Total Fixed Maturity Securities $ 1,872,324 $ 1,803,160 $ 1,734,863 $ 1,654,859 $ 1,555,563




To the extent actual results differ from the assumptions utilized, our duration
and interest rate measures could be significantly affected. As a result, these
calculations may not fully capture the impact of nonparallel changes in the
relationship between short-term and long-term interest rates.
Equity Price Risk

Equity price risk is the potential loss arising from changes in the fair value
(i.e., market price) of equity securities held in our portfolio. Changes in the
price of an equity security may be due to a change in the future earnings
capacity or strategic outlook of the security issuer, and what investors are
willing to pay for those future earnings and related strategy. The carrying
values of our equity securities are based on quoted market prices, from an
independent source, as of the balance sheet date. Market prices of equity
securities, in general, are subject to


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fluctuations that could cause the amount to be realized upon the future sale of
the securities to differ significantly from the current reported value. The
fluctuations may result from perceived changes in the underlying economic
characteristics of the security issuer, the relative price of alternative
investments, general market conditions, and supply/demand factors related to a
particular security.
Impact of Price Change
The following table details the effect on the fair value of our investments in
equity securities for a positive and negative 10 percent price change at
December 31, 2019:
(In Thousands)                                 -10%         Base         

+10%

Estimated fair value of equity securities $ 269,283 $ 299,203 $ 329,123




Foreign Currency Exchange Rate Risk
Foreign currency exchange rate risk arises from the possibility that changes in
foreign exchange rates will impact our transactions with foreign reinsurers
relating to the settlement of amounts due to or from foreign reinsurers in the
normal course of business. We consider this risk to be immaterial to our
operations.
Credit Risk
Credit risk is the willingness and ability of a borrower to repay on time and in
full any principal and interest due to the lender. Losses related to credit risk
are realized through the income statement and have a direct impact on the
earnings of UFG. Given the vast majority of our holdings are fixed income
maturity securities, we view credit risk as our primary investment risk. Our
internal Investment Department has developed and maintains a rigorous
underwriting process to analyze and measure the expected frequency and severity
of loss (i.e., credit quality) for government, agency, municipal, structured
security, and corporate bond issuers. The objective is to maintain the
appropriate balance of risk in our portfolio, consistent with our Investment
Policy Statement and conservative investment style, and ensure the portfolio is
compensated appropriately for the credit risk it holds. We do have within our
municipal bond holdings a small number of securities whose ratings were enhanced
by third-party insurance for the payment of principal and interest in the event
of an issuer default. Of the insured municipal securities in our investment
portfolio, 99.6 percent and 99.5 percent were rated "A" or above, and 95.6
percent and 94.7 percent were rated "AA" or above at December 31, 2019 and 2018,
respectively, without the benefit of insurance. Due to the underlying financial
strength of the issuers of the securities, we believe that the loss of insurance
would not have a material impact on our operations, financial position, or
liquidity.
We have no direct exposure in any of the guarantors of our investments. Our
largest indirect exposure with a single guarantor totaled $11.7 million or
24.2 percent of our insured municipal securities at December 31, 2019, as
compared to $20.0 million or 19.5 percent at December 31, 2018. Our five largest
indirect exposures to financial guarantors accounted for 81.2 percent and
73.7 percent of our insured municipal securities at December 31, 2019 and 2018,
respectively.

LIQUIDITY AND CAPITAL RESOURCES
Liquidity measures our ability to generate sufficient cash flows to meet our
short- and long-term cash obligations. Our cash inflows are primarily a result
of the receipt of premiums, reinsurance recoveries, sales or maturities of
investments, and investment income. Cash provided from these sources is used to
fund the payment of losses and loss settlement expenses, the purchase of
investments, operating expenses, dividends, pension plan contributions, and in
recent years, common stock repurchases.
We monitor our capital adequacy to support our business on a regular basis. The
future capital requirements of our business will depend on many factors,
including our ability to write new business successfully and to establish
premium rates and reserves at levels sufficient to cover losses. Our ability to
underwrite is largely dependent upon the quality of our claims paying and
financial strength ratings as evaluated by independent rating agencies. In
particular, we require (1) sufficient capital to maintain our financial strength
ratings, as issued by various rating


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agencies, at a level considered necessary by management to enable our insurance
company subsidiaries to compete and (2) sufficient capital to enable our
insurance company subsidiaries to meet the capital adequacy tests performed by
regulatory agencies in the United States.
Cash outflows may be variable because of the uncertainty regarding settlement
dates for losses. In addition, the timing and amount of individual catastrophe
losses are inherently unpredictable and could increase our liquidity
requirements. The timing and amount of reinsurance recoveries may be affected by
reinsurer solvency and reinsurance coverage disputes.
Historically, we have generated substantial cash inflows from operations. It is
our policy to invest the cash generated from operations in securities with
maturities that, in the aggregate, correlate to the anticipated timing of
payments for losses and loss settlement expenses. The majority of our assets are
invested in available-for-sale fixed maturity securities.

The following table displays a summary of cash sources and uses in 2019, 2018
and 2017 from continuing and discontinued operations:
Cash Flow Summary                                    Years Ended December 31,
(In Thousands)                                2019             2018             2017
Cash provided by (used in)
Operating activities                      $    93,752      $   110,104      $   170,094
Investing activities                            4,501          (19,204 )        (61,985 )
Financing activities                          (41,985 )       (115,188 )       (107,549 )
Net increase (decrease) in cash and cash
equivalents                               $    56,268      $   (24,288 )    $       560



In the Consolidated Statement of Cash Flows, cash flows from discontinued
operations are shown in separate lines in each of the operating, investing and
financing sections of the Cash Flow Statement. Our cash flows from continuing
operations were sufficient to meet our current liquidity needs for the full-year
periods ended December 31, 2019, 2018 and 2017 and we anticipate they will be
sufficient to meet our future liquidity needs.
Operating Activities
Net cash flows provided by operating activities totaled $93.8 million, $110.1
million and $170.1 million in 2019, 2018 and 2017, respectively. Our cash flows
from operations were sufficient to meet our liquidity needs for 2019, 2018 and
2017.
Investing Activities
Cash in excess of operating requirements is generally invested in fixed maturity
securities and equity securities. Fixed maturity securities provide regular
interest payments and allow us to match the duration of our liabilities. Equity
securities provide dividend income, potential dividend income growth and
potential appreciation. For further discussion of our investments, including our
philosophy and portfolio, see the "Investment Portfolio" section contained in
this Item.
In addition to investment income, possible sales of investments and proceeds
from calls or maturities of fixed maturity securities also can provide
liquidity. During the next five years, $0.3 billion, or 19.4 percent of our
fixed maturity portfolio will mature.
We invest funds required for short-term cash needs primarily in money market
accounts, which are classified as cash equivalents. At December 31, 2019, our
cash and cash equivalents included $9.3 million related to these money market
accounts, compared to $3.3 million at December 31, 2018.
Net cash flows provided by investing activities totaled $4.5 million in 2019 and
used in investing activities totaled $19.2 million and $62.0 million in 2018 and
2017, respectively. In 2019, we had cash inflows from scheduled and unscheduled
investment maturities, redemptions, prepayments, and sales of investments, from
continuing


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operations, that totaled $311.7 million compared to $263.8 million and $205.1
million for the same period in 2018 and 2017, respectively. Our cash inflows
from scheduled and unscheduled investment maturities, redemptions, prepayments,
and sales of investments, from discontinued operations totaled $29.7 million and
$148.6 million in 2018 and 2017, respectively.
Our cash outflows for investment purchases from continuing operations totaled
$274.7 million in 2019, compared to $540.4 million and $267.5 million for the
same period in 2018 and 2017, respectively. Our cash outflows for investment
purchases from discontinued operations totaled $15.4 million in 2018, compared
to $131.0 million for the same period in 2017 respectively.
Financing Activities
Net cash flows used in financing activities totaled $42.0 million, $115.2
million and $107.5 million in 2019, 2018 and 2017, respectively. Net cash flows
used in financing activities from continuing operations totaled $42.0 million,
$103.6 million and $52.3 million in 2019, 2018 and 2017, respectively. The
higher net cash flows used in financing activities in 2018 as compared to 2019
and 2017 is primarily due to the special cash dividend of $3.00 per share paid
on August 20, 2018. Net cash flows used in financing activities from
discontinued operations totaled $11.5 million and $55.3 million in 2018 and
2017, respectively, primarily due to net annuity withdrawals.
Dividends
Dividends paid to shareholders totaled $32.7 million, $105.4 million and $27.3
million in 2019, 2018 and 2017, respectively. The increase in dividends paid to
shareholders in 2018 is primarily due to a special cash dividend of $3.00 per
share paid to shareholders on August 20, 2018. Our practice has been to pay
quarterly cash dividends, which we have paid every quarter since March 1968.
Payments of any future dividends and the amounts of such dividends, however,
will depend upon factors such as net income, financial condition, capital
requirements, and general business conditions. We will only pay dividends if
declared by our Board of Directors out of legally available funds.
As a holding company with no independent operations of its own, United Fire
Group, Inc. relies on dividends received from its insurance company subsidiaries
in order to pay dividends to its common shareholders. Dividends payable by our
insurance subsidiaries are governed by the laws in the states in which they are
domiciled. In all cases, these state laws permit the payment of dividends only
from earned surplus arising from business operations. For example, under Iowa
law, the maximum dividend or distribution that may be paid within a 12-month
period without prior approval of the Iowa Insurance Commissioner is generally
restricted to the greater of 10 percent of statutory surplus as of the preceding
December 31, or net income of the preceding calendar year on a statutory basis,
not greater than earned statutory surplus. Other states in which our insurance
company subsidiaries are domiciled may impose similar restrictions on dividends
and distributions. Based on these restrictions, at December 31, 2019, our
insurance company subsidiary, United Fire & Casualty, is able to make a minimum
of $154.2 million in dividend payments without prior regulatory approval. These
restrictions are not expected to have a material impact in meeting our cash
obligations.
Share Repurchases
Under our share repurchase program, first announced in August 2007, we may
purchase our common stock from time to time on the open market or through
privately negotiated transactions. The amount and timing of any purchases will
be at our discretion and will depend upon a number of factors, including the
share price, economic and general market conditions, and corporate and
regulatory requirements. Our share repurchase program may be modified or
discontinued at any time.
During 2019, 2018 and 2017, pursuant to authorization by our Board of Directors,
we repurchased 258,756, 120,372, and 701,899 shares of our common stock,
respectively, which used cash totaling $11.7 million in 2019, $5.4 million in
2018 and $29.8 million in 2017. At December 31, 2019, we were authorized to
purchase an


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additional 1,857,444 shares of our common stock under our share repurchase
program, which expires in August 2020.
Credit Facilities
Information specific to our credit facilities is incorporated by reference from
Note 14 "Credit Facility" contained in Part II, Item 8, "Financial Statements
and Supplementary Data."
Stockholders' Equity
Stockholders' equity increased 2.5 percent to $910.5 million at December 31,
2019, from $888.4 million at December 31, 2018. The increase is primarily
attributed to the increase in net unrealized investment gains net of tax of
$56.6 million, net income of $14.8 million, and stock based compensation of $8.5
million, all offset by payment of stockholder dividends of $32.7 million, share
repurchases of $11.7 million, and change in liability for employee benefit plans
of $13.0 million. As of December 31, 2019, the book value per share of our
common stock was $36.40, compared to $35.40 at December 31, 2018.
Risk-Based Capital
The NAIC adopted risk-based capital requirements, which requires us to calculate
a minimum capital requirement for each of our insurance companies based on
individual company insurance risk factors. These "risk-based capital" results
are used by state insurance regulators to identify companies that require
regulatory attention or the initiation of regulatory action. At December 31,
2019, all of our insurance companies had capital well in excess of required
levels.
Contractual Obligations and Commitments
The following table shows our contractual obligations and commitments, including
our estimated payments due by period at December 31, 2019:
(In Thousands)                                        Payments Due By 

Period


                                           Less Than         One to           Three to        More Than
Contractual Obligations      Total         One Year        Three Years       Five Years       Five Years
Loss and loss settlement
expense reserves         $ 1,421,754     $   503,916     $     490,744     $    242,326     $    184,768
Operating leases              16,861           7,517             7,728            1,577               39
Profit-sharing
commissions                   19,600          19,600
Pension plan
contributions                 10,000          10,000
Total                    $ 1,468,215     $   541,033     $     498,472     $    243,903     $    184,807


Loss and Loss Settlement Expense Reserves
The amounts presented are estimates of the dollar amounts and time periods in
which we expect to pay out our gross loss and loss settlement expense reserves.
Because the timing of future payments may vary from the stated contractual
obligation, these amounts are estimates based upon historical payment patterns
and may not represent actual future payments. Refer to "Critical Accounting
Policies - Loss and Loss Settlement Expenses" in this section for further
discussion.
Operating Leases
Our operating lease obligations are for the rental of office space, vehicles,
computer equipment and office equipment. For further discussion of our operating
leases, refer to Part II, Item 8, Note 13 "Lease Commitments."




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Profit-Sharing Commissions
We offer our agents a profit-sharing plan as an incentive for them to place
high-quality property and casualty insurance business with us. Based on business
produced by the agencies in 2019, property and casualty agencies will receive
profit-sharing payments of $19.6 million in 2020.
Pension Plan Payments
We estimate the pension contribution for 2020 in accordance with the Pension
Protection Act of 2006 (the "Act"). Contributions for future years are dependent
on a number of factors, including actual performance versus assumptions made at
the time of the actuarial valuations and maintaining certain funding levels
relative to regulatory requirements. Contributions in 2020, and in future years,
are expected to be at least equal to the IRS minimum required contribution in
accordance with the Act.

OFF BALANCE SHEET ARRANGEMENTS
Funding Commitments
We hold investments in limited liability partnerships as part of our investment
strategy. At December 31, 2019, pursuant to an agreement with our limited
liability partnership investments, we are contractually committed to make
consolidated capital contributions up to $14.1 million upon request of the
partnerships through July 31, 2028. These partnerships are included in our other
invested assets on the Consolidated Balance Sheets with a current fair value of
$16.5 million, or 0.8% of our total invested assets, at December 31, 2019. We
recognized investment income of $0.1 million from these investments during 2019.

CRITICAL ACCOUNTING POLICIES
Critical accounting policies are defined as those that are representative of
significant judgments and uncertainties and that may potentially result in
materially different results under different assumptions and conditions. We base
our discussion and analysis of our results of operations and financial condition
on the amounts reported in our Consolidated Financial Statements, which we have
prepared in accordance with GAAP. As we prepare these Consolidated Financial
Statements, we must make estimates and assumptions that affect the reported
amounts of assets and liabilities, the disclosure of contingent assets and
liabilities at the date of the financial statements, and the reported amounts of
revenues and expenses for the reporting period. We evaluate our estimates on an
ongoing basis. We base our estimates on historical experience and on other
assumptions we believe to be reasonable under the circumstances. Actual results
could differ from those estimates. We believe our most critical accounting
policies are as follows.
Investment Valuation
Upon acquisition, we classify investments in marketable securities as
held-to-maturity, available-for-sale, or trading. We record investments in
available-for-sale and trading fixed maturity securities and equity securities
at fair value. Other long-term investments consist primarily of our interests in
limited liability partnerships that are recorded on the equity method of
accounting. We record mortgage loans at their amortized cost less any valuation
allowance.
In general, investment securities are exposed to various risks, such as interest
rate risk, credit risk, and overall market volatility risk. Therefore, it is
reasonably possible that changes in the fair value of our investment securities
that are reported at fair value will occur in the near term and such changes
could materially affect the amounts reported in the Consolidated Financial
Statements. Also, it is reasonably possible that changes in the value of our
investments in trading securities and limited liability partnerships could occur
in the future and such changes could materially affect our results of operations
as reported in our Consolidated Financial Statements.




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Fair Value Measurement
Information specific to the fair value measurement of our financial instruments
and disclosures is incorporated by reference from Note 3 "Fair Value of
Financial Instruments" contained in Part II, Item 8, "Financial Statements and
Supplementary Data."
Other-Than-Temporary Impairment ("OTTI") Charges
We continually monitor the difference between our cost basis and the estimated
fair value of our investments. Our accounting policy for impairment recognition
requires OTTI charges to be recorded when we determine that it is more likely
than not that we will be unable to collect all amounts due according to the
contractual terms of the fixed maturity security. Impairment charges on
investments are recorded based on the fair value of the investments at the
measurement date or based on the value calculated using a discounted cash flow
model. Factors considered in evaluating whether a decline in value is
other-than-temporary include: the length of time and the extent to which fair
value has been less than cost; the financial condition and near-term prospects
of the issuer; our intention to hold the investment; and the likelihood that we
will be required to sell the investment.
The determination of the amount of impairments varies by investment type and is
based upon our periodic evaluation and assessment of known and inherent risks
associated with the respective asset class. Such evaluations and assessments are
revised as conditions change and new information becomes available.
Additionally, our management considers a wide range of factors about the
instrument issuer and uses its best judgment in evaluating the cause of the
decline in the estimated fair value of the instrument and in assessing the
prospects for recovery. Inherent in management's evaluation of the security are
assumptions and estimates about the operations of the issuer and its future
earnings potential.
At December 31, 2019 and 2018, we had a number of securities with fair value
less than the cost basis. The total unrealized loss on these securities was $0.8
million at December 31, 2019, compared with $23.6 million at December 31, 2018.
Our rationale for not recording OTTI charges on these securities is discussed in
Part II, Item 8, Note 2 "Summary of Investments."
Deferred Policy Acquisition Costs ("DAC")
We record an asset for certain costs of underwriting new business, primarily
commissions, premium taxes and variable underwriting and policy issue expenses
that have been deferred. The amount of underwriting compensation expense
eligible for deferral is based on time studies and a ratio of success in policy
placement. At December 31, 2019 and 2018, our DAC asset was $94.3 million and
$92.8 million, respectively.
The DAC asset is amortized over the life of the policies written, generally one
year. We assess the recoverability of DAC on a quarterly basis by line of
business. This assessment is performed by comparing recorded unearned premium to
the sum of unamortized DAC and estimates of expected losses and loss settlement
expenses. If the sum of these costs exceeds the amount of recorded unearned
premium (i.e., the line of business is expected to generate an operating loss),
the excess is recognized in current period other underwriting expenses as an
offset against the established DAC asset. We refer to this offset as a premium
deficiency charge.
To calculate the premium deficiency charge by line of business, we estimate an
expected loss and loss settlement expense ratio which is based on our best
estimate of future losses for each line of business. This calculation is
performed on a quarterly basis and developed in conjunction with our quarterly
reserving process. The expected loss and loss settlement expense ratios are the
only assumptions we utilize in our premium deficiency calculation. Changes in
these assumptions can have a significant impact on the amount of premium
deficiency charge recognized for a line of business. The premium deficiency
calculation is aggregated by line of business in a manner consistent with how
the policies are currently being marketed and managed.
The following table illustrates the hypothetical impact on the premium
deficiency charge recorded for the quarter ended December 31, 2019, of
reasonably likely changes in the assumed loss and loss settlement expense ratios
utilized for purposes of this calculation. The entire impact of these changes
would be recognized through income as


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other underwriting expenses. The following table illustrates the impact of
potential changes in the expected loss and loss settlement expense ratios for
all lines of business on the premium deficiency charge. The base amount
indicated below is the actual premium deficiency charge recorded as an offset
against the DAC asset established as of the quarter ended December 31, 2019:
Sensitivity Analysis - Impact of Changes in Projected Loss and Loss Settlement Expense Ratios
(In Thousands)                 -10%            -5%            Base            +5%           +10%
Premium deficiency charge
estimated                  $        -      $        -      $   4,557      $  13,357      $  24,386


Actual future results could differ materially from our assumptions used to
calculate the recorded DAC asset. Changes in our assumed loss and loss
settlement expense ratios in the future would impact the amount of deferred
costs in the period such changes in assumptions are made. The premium deficiency
charge calculated for the quarter ended December 31, 2019 was $4.6 million
compared to the premium deficiency charge of $4.3 million calculated for the
same period of 2018.
Losses and Loss Settlement Expenses
Reserves for losses and loss settlement expenses are reported using our best
estimate of ultimate liability for claims that occurred prior to the end of any
given reporting period, but have not yet been paid. Before credit for
reinsurance recoverables, these reserves were $1,421.8 million and $1,312.5
million at December 31, 2019 and 2018, respectively. We purchase reinsurance to
mitigate the impact of large losses and catastrophic events. Loss and loss
settlement expense reserves ceded to reinsurers were $68.5 million for 2019 and
$57.1 million for 2018. Our reserves, before credit for reinsurance
recoverables, by line of business as of December 31, 2019, were as follows:
                                                        Loss
                                                     Settlement
(In Thousands)          Case Basis        IBNR         Expense       Total Reserves
Commercial lines
Fire and allied lines  $     90,332    $  17,170    $     22,764    $        130,266
Other liability             302,120      107,942         189,895             599,957
Automobile                  282,213       79,552          83,228             444,993
Workers' compensation       153,691        5,000          23,761             182,452
Fidelity and surety           2,894        2,520             186               5,600
Miscellaneous                   455          563             143               1,161
Total commercial lines $    831,705    $ 212,747    $    319,977    $      1,364,429
Personal lines
Automobile             $     12,808    $   1,488    $      2,263    $         16,559
Fire and allied lines         9,040        3,727           2,540              15,307
Miscellaneous                    70          258             106                 434
Total personal lines   $     21,918    $   5,473    $      4,909    $         32,300
Reinsurance assumed          12,134       12,720             171              25,025
Total                  $    865,757    $ 230,940    $    325,057    $      1,421,754


Case-Basis Reserves

For each of our lines of business, with respect to reported claims, we establish
reserves on a case-by-case basis. Our experienced claims personnel estimate
these case-basis reserves using adjusting guidelines established by management.
Our goal is to set the case-basis reserves at the ultimate expected loss amount
as soon as possible after information about the claim becomes available.

Establishing the case reserve for an individual claim is subjective and complex,
requiring us to estimate future payments and values that will be sufficient to
settle an individual claim. Setting a reserve for an individual claim is


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an inherently uncertain process. When we establish and adjust individual claim
reserves, we do so based on our knowledge of the circumstances and facts of the
claim. Upon notice of a claim, we establish a preliminary (average claim cost)
reserve based on the limited claim information initially reported. Subsequently,
we conduct an investigation of each reported claim, which allows us to more
fully understand the factors contributing to the loss and our potential
exposure. This investigation may extend over a long period of time. As our claim
investigation progresses, and as our claims personnel identify trends in claims
activity, we may refine and adjust our estimates of case reserves. To evaluate
and refine our overall reserving process, we track and monitor all claims until
they are settled and paid in full, with all salvage and subrogation claims being
resolved.
Most of our insurance policies are written on an occurrence basis that provides
coverage if a loss occurs during the policy period, even if the insured reports
the loss many years later. For example, some liability claims for construction
defect coverage are reported 10 years or more after the policy period, and the
workers' compensation coverage provided by our policies pays unlimited medical
benefits for the duration of the claimant's injury up to the lifetime of the
claimant. In addition, final settlement of certain claims can be delayed for
years due to litigation or other reasons. Reserves for these claims require us
to estimate future costs, including the effect of judicial actions, litigation
trends and medical cost inflation, among others. Reserve development can occur
over time as conditions and circumstances change many years after the policy was
issued and/or the loss occurred.
Our loss reserves include amounts related to both short-tail and long-tail lines
of business. "Tail" refers to the time period between the occurrence of a loss
and the ultimate settlement of the claim. A short-tail insurance product is one
where ultimate losses are known and settled comparatively quickly. Ultimate
losses under a long-tail insurance product are sometimes not known and settled
for many years. The longer the time span between the incidence of a loss and the
settlement of the claim, the more the ultimate settlement amount can vary from
the reserves initially established. Accordingly, long-tail insurance products
can have significant implications on the reserving process.
Our short-tail lines of business include fire and allied lines, homeowners,
commercial property, auto physical damage and inland marine. The amounts of the
case-based reserves that we establish for claims in these lines depend upon
various factors, such as individual claim facts (including type of coverage and
severity of loss), our historical loss experience and trends in general economic
conditions (including changes in replacement costs, medical costs and
inflation).
For short-tail lines of business, the estimation of case-basis loss reserves is
less complex than for long-tail lines because the claims relate to tangible
property. Because of the relatively short time from claim occurrence to
settlement, actual losses typically do not vary significantly from reserve
estimates.
Our long-tail lines of business include workers' compensation and other
liability. In addition, certain product lines such as personal and commercial
auto, commercial multi-peril and surety include both long-tail coverages and
short-tail coverages. For many long-tail liability claims, significant periods
of time, ranging up to several years, may elapse between the occurrence of the
loss, the reporting of the loss to us and the settlement of the claim. As a
result, loss experience in the more recent accident years for the long-tail
liability coverages has limited statistical credibility in our reserving process
because a relatively small proportion of losses in these accident years are
reported claims and an even smaller proportion are paid losses. In addition,
long-tail liability claims are more susceptible to litigation and can be
significantly affected by changing contract interpretations and the legal
environment. Consequently, the estimation of loss reserves for long-tail
coverages is more complex and subject to a higher degree of variability than for
short-tail coverages.
The amounts of the case-basis loss reserves that we establish for claims in
long-tail lines of business depends upon various factors, including individual
claim facts (including type of coverage, severity of loss and underlying policy
limits), company historical loss experience, changes in underwriting practice,
legislative enactments, judicial decisions, legal developments in the awarding
of damages, changes in political attitudes and trends in general economic
conditions, including inflation. As with our short-tail lines of business, we
review and make changes to long-tail case-based reserves based on our review of
continually evolving facts as they become available to us during the claims
settlement process. Our adjustments to case-based reserves are reported in the
financial statements in the period that new information arises about the claim.
Examples of facts that become known that could cause us


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to change our case-based reserves include, but are not limited to: evidence that loss severity is different than previously assessed; new claimants who have presented claims; and the assessment that no coverage exists. Incurred But Not Reported Reserves



On a quarterly basis, the Company's internal actuary performs a detailed
analysis of IBNR reserves. This analysis uses various loss projection methods to
provide several estimates of ultimate loss (or loss adjustment expense ("LAE"))
for each individual year and line of business. The loss projection methods
include paid loss development; reported loss development; expected loss
emergence based on paid losses; and expected loss emergence based on reported
losses. The two methods utilized by our internal actuary to project loss
settlement expenses are paid expenses development and development of the ratio
of paid expense versus paid loss. Results of the projection methods are compared
and a point estimate of ultimate loss (or LAE) is established for each
individual year and line of business. The specific projection methods used to
establish point estimates vary depending on what is deemed most appropriate for
a particular line of business and year. Results of these methods are usually
averaged together to provide a final point estimate. Given that there are
several inputs depending on the line of business, the methods may be averaged
and modified based on changes known to management or trends in the market. IBNR
estimates are derived by subtracting reported loss from the final point estimate
loss.

Senior management meets with our internal actuary and controller quarterly to
review the adequacy of carried IBNR reserves based on results from this
actuarial analysis and makes adjustments for changes in business and other
factors not completely captured by the data within the actuarial analysis. There
are two fundamental types or sources of IBNR reserves. We record IBNR for
"normal" types of claims and also specific IBNR reserves related to unique
circumstances or events. A major hurricane is an example of an event that might
necessitate specific IBNR reserves because an analysis of existing historical
data would not provide an appropriate estimate. This method of establishing our
IBNR reserves has consistently resulted in aggregate reserve levels that
management believes are reasonable in comparison to the reserve estimates
indicated by the actuarial analysis.

For our short-tail lines of business, IBNR reserves constitute a small portion
of the overall reserves. These claims are generally reported and settled shortly
after the loss occurs. In our long-tail lines of business, IBNR reserves
constitute a relatively higher proportion of total reserves, because, for many
liability claims, significant periods of time may elapse between the initial
occurrence of the loss, the reporting of the loss to us, and the ultimate
settlement of the claim.
Loss Settlement Expense Reserves
Loss settlement expense reserves include amounts ultimately allocable to
individual claims, as well as amounts required for the general overhead of the
claims handling operation that are not specifically allocable to individual
claims. We do not establish loss settlement expense reserves on a claim-by-claim
basis. Instead, on a quarterly basis, our internal actuary performs a detailed
statistical analysis (using historical data) to estimate the required reserve
for unpaid loss settlement expenses. On a monthly basis, the required reserve
estimate is adjusted to reflect additional earned exposure and expense payments
that have occurred subsequent to completion of the quarterly analysis.
LAE is composed of two distinct kinds of expenses which are allocated LAE
("ALAE") and unallocated LAE ("ULAE"). These two expense types have different
purposes and characteristics which necessitates different estimation methods in
order to provide a valid quarterly estimate of the required reserve for unpaid
expense which is generally referred to as an LAE IBNR reserve.

Reserves for unpaid ALAE are estimated quarterly by line of business for each
individual accident year using three methods: (1) Paid development, (2) Expected
emergence of ALAE, and (3) Development of the ratio of paid ALAE to paid loss.
Each of the three methods produces an estimate of the ultimate ALAE cost for an
individual accident year and the final estimate is generally a weighted average
of the various methods. Inception to date paid ALAE is subtracted from the final
ultimate ALAE estimate to provide the estimated ALAE IBNR reserve for each
individual accident year.



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Reserves for unpaid ULAE are estimated quarterly by line of business for each
individual accident year using a single method. This method consists of applying
a percentage factor to unpaid loss reserves. The percentage factor used differs
by line of business and is evaluated and established on an annual basis using
year-end data. The percentage factor is evaluated and selected after reviewing
the ratio of paid ULAE to paid loss using calendar year data for the most recent
five years.
Generally, the loss settlement expense reserves for long-tail lines of business
are a greater portion of the overall reserves, as there are often substantial
legal fees and other costs associated with the complex liability claims that are
associated with long-tail coverages. Because short-tail lines of business settle
much more quickly and the costs are easier to determine, loss settlement expense
reserves for such claims constitute a smaller portion of the total reserves.
Reinsurance Reserves
The estimation of assumed and ceded reinsurance loss and loss settlement expense
reserves is subject to the same factors as the estimation of loss and loss
settlement expense reserves. In addition to those factors, which give rise to
inherent uncertainties in establishing loss and loss settlement expense
reserves, there exists a delay in our receipt of reported claims for assumed
business due to the procedure of having claims first reported through one or
more intermediary insurers or reinsurers.
Reserves for assumed reinsurance are established using methods and techniques
identical to those used for direct lines of business. The additional delay
inherent in assumed reinsurance reporting is considered in our reserving process
and payment is not problematic. Assumed reinsurance, like every independent line
of business, has unique reporting and payment patterns that are reviewed as part
of the reserve estimation process.

There are three distinct types of reserves ceded to reinsurers: (1) reported
claim reserves, (2) loss IBNR, and (3) LAE IBNR. Ceded reserves for reported
claims are calculated by subtracting the primary retention from the claim value
established by our claim adjuster. Ceded loss IBNR originates solely from our
boiler and machinery business which is 100 percent reinsured. For this business
ceded loss IBNR is equal to direct loss IBNR. Boiler and machinery business is
included in our commercial fire and allied line of business. We will cede some
LAE expenses when we cede loss. Our ceded LAE IBNR is estimated based on our
ceded unpaid loss reserves and the general relation, by line of business,
between LAE and loss. Our primary retention was $2.0 million for 2012 through
2015 and increased to $2.5 million for 2016 through 2019.
Key Assumptions

Our internal and external actuaries and management use a number of key
assumptions in establishing an estimate of loss and loss settlement expense
reserves, including the following assumptions: future loss settlement expenses
can be estimated based on the Company's historical ratios of loss settlement
expenses paid to losses; the Company's case-basis reserves reflect the most
up-to-date information available about the unique circumstances of each
individual claim; no new judicial decisions or regulatory actions will increase
our case-basis obligations; historical aggregate claim reporting and payment
patterns will continue into the future consistent with the observable past;
significant unique and unusual claim events have been identified and appropriate
adjustments have been made; and, to the best of our knowledge, there are no new
latent trends that would impact our case-basis reserves.

Our key assumptions are subject to change as actual claims occur and as we gain
additional information about the variables that underlie our assumptions.
Accordingly, management reviews and updates these assumptions periodically to
ensure that the assumptions continue to be valid. If necessary, management makes
changes not only in the estimates derived from the use of these assumptions, but
also in the assumptions themselves. Due to the inherent uncertainty in the loss
reserving process, management believes that there is a reasonable chance that
modification to key assumptions could individually, or in aggregate, result in
reserve levels that are either significantly above or below the actual amount
for which the related claims will eventually settle.
As an example, if our loss and loss settlement expense reserves of $1,421.8
million as of December 31, 2019, is 10.0 percent inadequate, we would experience
a reduction in future pre-tax earnings of up to $142.2 million. This


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reduction could be recorded in one year or multiple years, depending on when we
identify the deficiency. The deficiency would also affect our financial position
in that our equity would be reduced by an amount equivalent to the reduction in
net income. Any deficiency that would be recognized in our loss and loss
settlement expense reserves usually does not have a material effect on our
liquidity because the claims have not been paid. Conversely, if our estimates of
ultimate unpaid loss and loss settlement expense reserves prove to be redundant,
our future earnings and financial position would be improved. We believe our
reserving philosophy, coupled with what we believe to be aggressive and
successful claims management and loss settlement practices, has resulted in
year-to-year redundancies in reserves. We believe our approach produces recorded
reserves that are reasonable as to their relative position within a range of
reasonable reserves from year-to-year.

We are unable to reasonably quantify the impact of changes in our key
assumptions utilized to establish individual case-basis reserves on our total
reported reserves because the impact of these changes would be unique to each
specific case-basis reserve established. However, based on historical
experience, we believe that aggregate case-basis reserve volatility levels of
5.0 percent and 10.0 percent can be attributed to the ultimate development of
our net case-basis reserves. The impact to pre-tax earnings would be a decrease
if the reserves were to be adjusted upwards and an increase if the reserves were
to be adjusted downwards. The table below details the impact of this development
volatility on our reported net case-basis reserves at December 31, 2019:
(In Thousands)
Change in level of net case-basis reserve development    5%          10%
Impact on reported net case-basis reserves            $ 40,109    $ 80,218



Due to the formula-based nature of our IBNR and loss settlement expense reserve
calculations, changes in the key assumptions utilized to generate these reserves
can impact our reported results. It is not possible to isolate and measure the
potential impact of just one of these factors, and future loss trends could be
partially impacted by all factors concurrently. Nevertheless, it is meaningful
to view the sensitivity of the reserves to potential changes in these variables.
To demonstrate the sensitivity of reserves to changes in significant
assumptions, the following example is presented. The amounts reflect the pre-tax
impact on earnings from a hypothetical percentage change in the calculation of
IBNR and loss settlement expense reserves at December 31, 2019. The impact to
pre-tax earnings would be a decrease if the reserves were to be adjusted upwards
and an increase if the reserves were to be adjusted downwards. We believe that
the changes presented are reasonably likely based upon an analysis of our
historical IBNR and loss settlement expense reserve experience.
(In Thousands)
Change in claim frequency and claim severity assumptions    5%          10%
Impact due to change in IBNR reserving assumptions       $ 11,524    $ 23,048



(In Thousands)
Change in LAE paid to losses paid ratio              1%         2%

Impact due to change in LAE reserving assumptions $ 3,206 $ 6,411




In 2019, we did not change the key method through which we develop our
assumptions on which we based our reserving calculations. In estimating our 2019
loss and loss settlement expense reserves, we did not anticipate future events
or conditions that were inconsistent with past development patterns.
Certain of our lines of business are subject to the potential for greater loss
and loss settlement expense development than others, which are discussed below:
Other Liability Reserves
Other liability is considered a long-tail line of business, as it can take a
relatively long period of time to settle claims from prior accident years. This
is partly due to the lag time between the date a loss or event occurs that
triggers


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coverage and the date when the claim is actually reported. Defense costs are
also a part of the insured expenses covered by liability policies and can be
significant, sometimes greater than the cost of the actual paid claims. For the
majority of our products, defense costs are outside of the policy limit, meaning
that the amounts paid for defense costs are not subtracted from the available
policy limit.
Factors that can cause reserve uncertainty in estimating reserves in this line
include: reporting time lags; the number of parties involved in the underlying
tort action; whether the "event" triggering coverage is confined to only one
time period or is spread over multiple time periods; the potential dollars
involved in the individual claim actions; whether such claims were reasonably
foreseeable and intended to be covered at the time the contracts were written
(i.e., coverage disputes); and the potential for mass claim actions.
Claims with longer reporting time lags may result in greater inherent risk. This
is especially true for alleged claims with a latency feature, particularly where
courts have ruled that coverage is spread over multiple policy years, hence
involving multiple defendants (and their insurers and reinsurers) and multiple
policies (thereby increasing the potential dollars involved and the underlying
settlement complexity). Claims with long latencies also increase the potential
time lag between writing a policy in a certain market and the recognition that
such policy has potential mass tort and/or latent claim exposure.
Our reserve for other liability claims at December 31, 2019, was $600.0 million
and consisted of 6,461 claims, compared with $549.8 million, consisting of 6,542
claims at December 31, 2018. Of the $600.0 million total reserve for other
liability claims, $151.2 million is identified as defense costs and $38.7
million is identified as general overhead required in the settlement of claims.
Included in the other liability line of business are gross reserves for
construction defect losses and loss settlement expenses. Construction defect is
a liability allegation relating to defective work performed in the construction
of structures such as commercial buildings, apartments, condominiums, single
family dwellings or other housing, as well as the sale of defective building
materials. These claims seek recovery due to damage caused by alleged deficient
construction techniques or workmanship. At December 31, 2019, we had $60.4
million in construction defect loss and loss settlement expense reserves,
excluding IBNR reserves that are calculated for the overall other liability
commercial line, which consisted of 3,439 claims. At December 31, 2018, our
reserves, excluding IBNR reserves, totaled $44.5 million, which consisted of
2,706 claims. The reporting of such claims can be delayed, as the statute of
limitations can be up to 10 years. Court decisions in recent years have expanded
insurers' exposure to construction defect claims. As a result, claims may be
reported more than 10 years after a project has been completed, as litigation
can proceed for several years before an insurance company is identified as a
potential contributor. Claims have also emerged from parties claiming additional
insured status on policies issued to other parties, such as contractors seeking
coverage from a subcontractor's policy.
In addition to these issues, other variables also contribute to a high degree of
uncertainty in establishing reserves for construction defect claims. These
variables include: whether coverage exists; when losses occur; the size of each
loss; expectations for future interpretive rulings concerning contract
provisions; and the extent to which the assertion of these claims will expand
geographically. In recent years, we have implemented various underwriting
measures that we anticipate will mitigate the amount of construction defect
losses experienced. These initiatives include increased care regarding
additional insured endorsements; stricter underwriting guidelines on the writing
of residential contractors; and an increased utilization of loss control.
Asbestos and Environmental Reserves
Included in the other liability and assumed reinsurance lines of business are
reserves for asbestos and other environmental losses and loss settlement
expenses. At December 31, 2019 and 2018, we had $3.1 million and $3.0 million,
respectively, in direct and assumed asbestos and environmental loss reserves.
The estimation of loss reserves for environmental claims and claims related to
long-term exposure to asbestos and other substances is one of the most difficult
aspects of establishing reserves, especially given the inherent uncertainties
surrounding such claims. Although we record our best estimate of loss and loss
settlement expense reserves, the ultimate amounts paid upon settlement of such
claims may be more or less than the amount of the reserves, because of the
significant uncertainties involved and the likelihood that these uncertainties
will not be resolved for many years.


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Commercial Auto Reserves
Commercial auto claim reserves are established at exposure based on information
either known and provided or obtained through the investigation, with some
pessimism built in. Incorporated are the perspective and experience the claims
staff has acquired, which may include assumptions as to how the claim will
develop over time, and with a slightly pessimistic view. Exposures are
identified and reserves established within 30 to 60 days depending on the
complexity of the case.
Workers' Compensation Reserves
Like the other liability line of business, workers' compensation losses and loss
settlement expense reserves are based upon variables that create imprecision in
estimating the ultimate reserve. Estimates for workers' compensation are
particularly sensitive to assumptions about medical cost inflation, which has
been steadily increasing over the past few years. Other variables that we
consider and that contribute to the uncertainty in establishing reserves for
workers' compensation claims include: state legislative and regulatory
environments; trends in jury awards; and mortality rates. Because of these
variables, the process of reserving for the ultimate loss and loss settlement
expense to be incurred requires the use of informed judgment and is inherently
uncertain. Consequently, actual loss and loss settlement expense reserves may
deviate from our estimates. Such deviations may be significant. Our reserve for
workers' compensation claims at December 31, 2019 was $182.5 million and
consisted of 3,869 claims, compared with $210.7 million, consisting of 4,337
claims, at December 31, 2018.
Reserve Development

The following reserve development section should be read in conjunction with the
"Results of Operations for the Years Ended December 31, 2019, 2018 and 2017"
section of this Item 7.

In 2019, 2018 and 2017, we recognized a favorable development in our net
reserves for prior accident years totaling $5.3 million, $54.2 million and $54.3
million, respectively.
The factors contributing to our year-to-year redundancy include: establishing
reserves at their ultimate expected loss amount as soon as practicable after
information becomes available, which produces, on average, prudently
conservative case reserves; using claims negotiation to control the size of
settlements; assuming that we have liability for all claims, even though the
issue of liability may, in some cases, be resolved in our favor; promoting
claims management services to encourage return-to-work programs; case management
by nurses for serious injuries and management of medical provider services and
billings; and using programs and services to help prevent fraud and to assist in
favorably resolving cases.
Based upon our comparison of carried reserves to actual claims experience over
the last several years, we believe that using our Company's historical premium
and claims data to establish reserves for losses and loss settlement expenses
results in adequate and reasonable reserves. Reserve development is discussed in
more detail under the heading "Reserve Development" in the "Results of
Operations for the Years Ended December 31, 2019, 2018 and 2017" section in this
Item 7.

The following table details the pre-tax impact on our property and casualty
insurance business' financial results and financial condition of reasonably
likely reserve development. Our lines of business that have historically been
most susceptible to significant volatility in reserve development have been
shown separately and utilize hypothetical levels of volatility of 5.0 percent
and 10.0 percent. Our other, less volatile, lines of business have been
aggregated and utilize hypothetical levels of volatility of 3.0 percent and 5.0
percent.


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(In Thousands)
Hypothetical Reserve Development
Volatility Levels                        -10%           -5%            +5%  

+10%


Impact on loss and loss settlement
expenses
Other liability                      $  (59,996 )   $  (29,998 )   $   29,998     $   59,996
Workers' compensation                   (18,245 )       (9,123 )        9,123         18,245
Automobile                              (46,155 )      (23,078 )       23,078         46,155

Hypothetical Reserve Development
Volatility Levels                        -5%            -3%            +3%  

+5%


Impact on loss and loss settlement
expenses
All other lines                      $   (8,890 )   $   (5,334 )   $    5,334     $    8,890


Independent Actuary
We engage an independent actuarial firm to render an opinion as to the
reasonableness of the statutory reserves internal management establishes. During
2019 and 2018, we engaged the services of Regnier as our independent actuarial
firm for the property and casualty insurance business. We anticipate that this
engagement will continue in 2020.
It is management's policy to utilize staff adjusters to develop our estimate of
case-basis loss reserves. IBNR and loss settlement expense reserves are
established through various formulae that utilize pertinent, recent Company
historical data. The calculations are supplemented with knowledge of current
trends and events that could result in adjustments to the level of IBNR and loss
settlement expense reserves. On a quarterly basis, we compare our estimate of
total reserves to the estimates prepared by Regnier by line of business to
ensure that our estimates are within the actuary's acceptable range. Regnier
performs a review of loss and loss settlement expense reserves at each year end
using generally accepted actuarial guidelines to ensure that the recorded
reserves appear reasonable. Our net reserves for losses and loss settlement
expenses as of December 31, 2019 and 2018 were $1,353.2 million and $1,255.4
million, respectively. In 2019 and 2018, after considering the independent
actuary's range of reasonable estimates, management believes that carried
reserves were reasonable and therefore did not adjust the recorded amount.
Regnier uses four projection methods in its actuarial analysis of our loss
reserves and uses two projection methods in its actuarial analysis of our loss
settlement expense reserves. Based on the results of the projection methods, the
actuaries select an actuarial point estimate of the reserves, which is compared
to our carried reserves to evaluate the reasonableness of the carried reserves.
The four methods utilized by Regnier to project losses are: paid loss
development; reported loss development; expected loss emergence based on paid
losses; and expected loss emergence based on reported losses. The two methods
utilized by Regnier to project loss expenses are: paid expenses-to-paid loss and
paid expense-to-ultimate loss.
Pension and Post-retirement Benefit Obligations
The process of estimating our pension and post-retirement benefit obligations
and related benefit expense is inherently uncertain, and the actual cost of
benefits may vary materially from the estimates recorded. These liabilities are
particularly volatile due to their long-term nature and are based on several
assumptions. The main assumptions used in the valuation of our benefit
obligations are: estimated mortality of the employees and retirees eligible for
benefits; estimated expected long-term rates of return on investments; estimated
compensation increases; estimated employee turnover; estimated medical expense
trend rate; and estimated rate used to discount the ultimate estimated liability
to a present value. We engage a consulting actuary from Principal Financial
Group, an independent firm, to assist in evaluating and establishing assumptions
used in the valuation of our benefit obligations.
A change in any one or more of these assumptions is likely to result in an
ultimate liability different from the original actuarial estimate. Such changes
in estimates may be material. For example, a 100 basis point decrease in our
estimated discount rate would increase the pension and post-retirement benefit
obligation at December 31, 2019,


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by $47.9 million and $5.6 million, respectively, while a 100 basis point
increase in the rate would decrease the benefit obligation at December 31, 2019,
by $37.2 million and $4.4 million, respectively.
In addition, for the post-retirement benefit plan, a 100 basis point decrease in
the medical trend rate would decrease the post-retirement benefit obligation at
December 31, 2019, by $4.3 million, while a 100 basis point increase in the
medical trend rate would increase the benefit obligation at December 31, 2019,
by $5.3 million.
A 100 basis point decrease in our estimated long-term rate of return on pension
plan assets would increase the benefit expense for the year ended December 31,
2019, by $2.0 million, while a 100 basis point increase in the rate would
decrease benefit expense by $2.0 million, for the same period.
For the post-retirement benefit plan, a 100 basis point increase in our
estimated medical trend rate would increase the benefit expense for the year
ended December 31, 2019, by $0.7 million, while a 100 basis point decrease in
the rate would decrease benefit expense by $0.5 million, for the same period.
Recently Issued Accounting Standards
Information specific to accounting standards that we adopted in 2019 or pending
accounting standards that we expect to adopt in the future is incorporated by
reference from Note 1 "Summary of Significant Accounting Policies" contained in
Part II, Item 8, "Financial Statements and Supplementary Data."

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK



Information required by this Item 7A is incorporated by reference from Part II,
Item 7, "Management's Discussion and Analysis of Financial Condition and Results
of Operations" under the headings "Investments" and "Market Risk."



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