The following management's discussion and analysis is provided in addition to
the accompanying condensed consolidated financial statements and notes to assist
in understanding our results of operations and financial condition. Financial
information as of November 1, 2019 should be read in conjunction with our
consolidated financial statements for the year ended February 1, 2019 contained
in our Form 10-K filed on March 29, 2019.
Period-over-period changes are calculated based upon the respective underlying,
non-rounded data. We refer to our fiscal years ended January 29, 2021,
January 31, 2020 and February 1, 2019 as "fiscal 2021," "fiscal 2020" and
"fiscal 2019," respectively. Unless the context requires otherwise, we are
referring to VMware, Inc. and its consolidated subsidiaries when we use the
terms "VMware," the "Company," "we," "our" or "us."
Overview
We originally pioneered the development and application of virtualization
technologies with x86 server-based computing, separating application software
from the underlying hardware. Information technology ("IT") driven innovation
continues to disrupt markets and industries. Technologies emerge faster than
organizations can absorb, creating increasingly complex environments. IT is
working at an accelerated pace to harness new technologies, platforms and cloud
models, ultimately guiding their business through a digital transformation. To
take on these challenges, we are working with customers in the areas of hybrid
cloud, multi-cloud, modern applications, networking and security, and digital
workspaces. Our software provides a flexible digital foundation to help enable
customers in their digital transformations.
We help customers manage their IT resources across private clouds and complex
multi-cloud, multi-device environments by offering solutions across three
categories: Software-Defined Data Center ("SDDC"), Hybrid Cloud Computing and
End-User Computing ("EUC"). This portfolio supports and addresses the key IT
priorities of our customers: accelerating their cloud journey, empowering
digital workspaces and transforming networking and security. These VMware
solutions enable the digital transformation our customers need as they ready
their applications, infrastructure and devices for their future business needs.
We sell our solutions using enterprise agreements ("EAs") or as part of our
non-EA, or transactional, business. EAs are comprehensive volume license
offerings, offered both directly by us and through certain channel partners that
also provide for multi-year maintenance and support. We continue to experience
strong renewals, including renewals of our EAs, resulting in additional license
sales of both our existing and newer products and solutions.
SDDC or Software-Defined Data Center
Our SDDC technologies form the foundation of our customers' private cloud
environments and provide the capabilities for our customers to extend their
private cloud to the public cloud and to help them run, manage, secure and
connect all their applications across all clouds and devices. During the nine
months ended November 1, 2019, we continued to see growth in sales of our SDDC
solutions. Future sales growth rates may fluctuate period to period, depending
largely upon the extent to which SDDC technologies are included in our larger
EAs. For example, sales from our management products were positively impacted
during the nine months ended November 1, 2019 as a result of being included in
some of the larger strategic deals.
Hybrid Cloud Computing
Our overarching cloud strategy contains three key components: (i) continue to
expand beyond compute virtualization in the private cloud; (ii) extend the
private cloud into the public cloud; and (iii) connect and secure endpoints
across a range of public clouds. Hybrid cloud subscription offerings were
primarily comprised of VMware Cloud Provider Program ("VCPP") and included
VMware Cloud Services, which enable customers to run, manage, connect and secure
their applications across private and public clouds.
During the nine months ended November 1, 2019, revenue growth in our hybrid
cloud subscription offerings was primarily driven by our VCPP offerings. We
expect CloudHealth by VMware and VMware Cloud on AWS to contribute to revenue
growth in fiscal 2020.
During the third quarter of fiscal 2020, we acquired Carbon Black, Inc. ("Carbon
Black") to grow our intrinsic security portfolio across network, workload,
endpoint, identity and analytics. Also, during the third quarter of fiscal 2020,
we entered into a definitive agreement to acquire Pivotal Software, Inc.
("Pivotal"), which is expected to deliver enterprise-grade, Kubernetes-based
portfolio for modern applications. The transaction is expected to close during
the fourth quarter of fiscal 2020. We expect both the completed Carbon Black
acquisition and proposed Pivotal acquisition to contribute to the growth of our
revenue derived from our hybrid cloud subscription and software-as-a-service
("SaaS") offerings. In addition, we expect operating margin will be impacted in
fiscal 2021 as a result of our incremental investment in our hybrid cloud
subscription and SaaS portfolio, including consideration of the recent Carbon
Black acquisition.

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EUC or End-User Computing
Our complete EUC solution, VMware Workspace ONE ("Workspace ONE"), is a digital
workspace platform powered by Unified Endpoint Management and VMware Horizon.
Our Unified Endpoint Management business model includes an on-premises solution
that we offer through the sale of perpetual licenses, subscription and SaaS
solutions. EUC sales continued to increase during the nine months ended
November 1, 2019, driven by the adoption of our subscription offerings such as
Workspace ONE.
Dell Synergies
We continue joint marketing, sales, branding and product development efforts
with Dell Technologies Inc. ("Dell") and other Dell companies to enhance the
collective value we deliver to our mutual customers. Our collective business
built with Dell continued to create synergies that benefited our sales during
the nine months ended November 1, 2019.
Results of Operations
Approximately 70% of our sales are denominated in the United States ("U.S.")
dollar, however, in certain countries we also invoice and collect in the
following currencies: euro; British pound; Japanese yen; Australian dollar; and
Chinese renminbi. In addition, we incur and pay operating expenses in currencies
other than the U.S. dollar. As a result, our financial statements, including our
revenue, operating expenses, unearned revenue and the resulting cash flows
derived from the U.S. dollar equivalent of foreign currency transactions, are
affected by foreign exchange fluctuations.
Revenue
Our revenue during the periods presented was as follows (dollars in millions):
                       Three Months Ended                                                  Nine Months Ended
                  November 1,         November 2,                                    November 1,         November 2,
                     2019                2018          $ Change      % Change            2019               2018          $ Change      % Change

Revenue:
License       $         974         $         884     $      90          10 %     $       2,853        $       2,558     $     296          12 %
Services:
Software
maintenance           1,280                 1,138           143          13               3,720                3,324           397          12
Professional
services                202                   178            23          13                 588                  501            86          17
Total
services              1,482                 1,316           166          13               4,308                3,825           483          13
Total revenue $       2,456         $       2,200     $     256          12       $       7,161        $       6,383     $     778          12

Revenue:
United States $       1,172         $       1,052     $     120          11 %     $       3,395        $       3,053     $     342          11 %
International         1,284                 1,148           137          12               3,766                3,330           436          13
Total revenue $       2,456         $       2,200     $     256          12       $       7,161        $       6,383     $     778          12


Revenue from our hybrid cloud subscription offerings consisted primarily of
VCPP, and revenue from our SaaS offerings consisted primarily of our Unified
Endpoint Management mobile solution within Workspace ONE and newer SaaS
offerings, such as CloudHealth by VMware, VMware SD-WAN by VeloCloud and VMware
Cloud on AWS. VCPP revenue is included in license revenue and SaaS revenue is
included in both license and services revenue. Hybrid cloud subscription
offerings, together with our SaaS offerings, increased to greater than 12% of
our total revenue during the three and nine months ended November 1, 2019 from
greater than 10% of our total revenue during the three and nine months ended
November 2, 2018.
License revenue relating to the sale of perpetual licenses that are part of a
multi-year contract is generally recognized upon delivery of the underlying
license, whereas revenue derived from our hybrid cloud subscription and SaaS
offerings is recognized on a consumption basis or over a period of time.
License Revenue
License revenue during the three and nine months ended November 1, 2019 compared
to the three and nine months ended November 2, 2018, continued to benefit from
broad-based growth across our diverse product portfolio and across our U.S. and
international geographies. Revenue growth from our VCPP offerings continued to
contribute to license revenue growth during the three and nine months ended
November 1, 2019. Strength in our large EAs also contributed to license revenue
growth during the three and nine months ended November 1, 2019 compared to the
three and nine months ended November 2, 2018.

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Services Revenue
During the three and nine months ended November 1, 2019, software maintenance
revenue continued to benefit from strong renewals of our EAs, maintenance
contracts sold in previous periods and additional maintenance contracts sold in
conjunction with new software license sales. In each period presented, customers
purchased, on a weighted-average basis, approximately three years of support and
maintenance with each new license purchased.
Professional services revenue increased 13% and 17% during the three and nine
months ended November 1, 2019, respectively, as compared to the three and nine
months ended November 2, 2018. Services we provide through our technical account
managers and our continued focus on solution deployments, including our VMware
NSX ("NSX") products, management solutions as well as other emerging technology
products, contributed to the increase in professional services revenue. We
continue to also focus on enabling our partners to deliver professional services
for our solutions and as such, our professional services revenue may vary as we
continue to leverage our partners. Timing of service engagements will also
impact the amount of professional services revenue we recognize during a period.
Unearned Revenue
Unearned revenue as of the periods presented consisted of the following (table
in millions):
                                        November 1,      February 1,
                                            2019             2019
Unearned license revenue               $         458    $         255
Unearned software maintenance revenue          6,545            5,972
Unearned professional services revenue           882              751
Total unearned revenue                 $       7,885    $       6,978


Unearned license revenue is primarily related to the allocated portion of our
SaaS offerings and is generally recognized over time as customers consume the
services or ratably over the term of the subscription, commencing upon
provisioning of the service.
Unearned software maintenance revenue is attributable to our maintenance
contracts and is generally recognized over time on a ratable basis over the
contract duration. The weighted-average remaining contractual term as of
November 1, 2019 was approximately two years. In addition, unearned software
maintenance revenue also includes the allocated portion of our SaaS offerings.
Unearned professional services revenue results primarily from prepaid
professional services and is generally recognized as the services are performed.
Remaining Performance Obligations and Backlog
Remaining Performance Obligations
Remaining performance obligations represent the aggregate amount of the
transaction price in contracts allocated to performance obligations not
delivered, or partially undelivered, as of the end of the reporting period.
Remaining performance obligations include unearned revenue, multi-year contracts
with future installment payments and certain unfulfilled orders against accepted
customer contracts at the end of any given period.
As of November 1, 2019, the aggregate transaction price allocated to remaining
performance obligations was $8.5 billion, of which approximately 55% is expected
to be recognized as revenue over the next twelve months and the remainder
thereafter. As of February 1, 2019, the aggregate transaction price allocated to
remaining performance obligations was $7.7 billion, of which approximately 56%
was expected to be recognized as revenue during fiscal 2020, and the remainder
thereafter.
Backlog
Backlog is comprised of unfulfilled purchase orders or unfulfilled executed
agreements at the end of a given period and is net of related estimated rebates
and marketing development funds. As of November 1, 2019, our total backlog
was $71 million. Backlog primarily consists of licenses, maintenance and
services. Our backlog related to licenses was $33 million, which we generally
expect to deliver and recognize as revenue during the following quarter. Backlog
totaling $10 million as of November 1, 2019 was excluded from the remaining
performance obligations because such contracts are subject to cancellation until
fulfillment of the performance obligation occurs. As of February 1, 2019, our
total backlog was approximately $449 million and our backlog related to licenses
was approximately $147 million. Backlog totaling $34 million as of February 1,
2019 was excluded from the remaining performance obligations because such
contracts are subject to cancellation until fulfillment of the performance
obligation occurs.
The amount and composition of backlog will fluctuate period to period, and
backlog is managed based upon multiple considerations, including product and
geography. We do not believe the amount of backlog is indicative of future sales
or

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revenue or that the mix of backlog at the end of any given period correlates
with actual sales performance of a particular geography or particular products
and services.
Cost of License Revenue, Cost of Services Revenue and Operating Expenses
Our cost of services revenue and operating expenses primarily reflected
increasing cash-based employee-related expenses, driven by incremental growth in
salaries and headcount, both organic and through acquisitions, across most of
our income statement expense categories for the three and nine months ended
November 1, 2019. We expect increases in cash-based employee-related expenses to
continue.
Cost of License Revenue
Cost of license revenue primarily consists of the cost of fulfillment of our
software and SD-WAN offerings, royalty costs in connection with technology
licensed from third-party providers and amortization of intangible assets. The
cost of fulfillment of our software and SD-WAN offerings includes personnel
costs and related overhead associated with the physical and electronic delivery
of our products.
Cost of license revenue during the periods presented was as follows (dollars in
millions):
                      Three Months Ended                                                 Nine Months Ended
               November 1,         November 2,                                     November 1,        November 2,
                   2019                2018           $ Change      % Change          2019               2018           $ Change      % Change
Cost of
license
revenue      $         59        $         49       $       10          21 %     $        159       $         138     $       20          15 %
Stock-based
compensation            -                   -                -          98                  1                   1              -          81
Total
expenses     $         59        $         49       $       10          22       $        160       $         139     $       21          15
% of License
revenue                 6 %                 5 %                                             6 %                 5 %


Cost of license revenue increased during the three and nine months ended
November 1, 2019 compared to the three and nine months ended November 2, 2018,
but remained relatively consistent as a percentage of license revenue. The
increase during the nine months ended November 1, 2019 was primarily due to
increased amortization of intangible assets of $12 million.
Cost of Services Revenue
Cost of services revenue primarily includes the costs of personnel and related
overhead to physically and electronically deliver technical support for our
products, all hosted services supporting our SaaS offerings, and costs to
deliver professional services. Additionally, cost of services revenue includes
depreciation of equipment supporting our service offerings.
Cost of services revenue during the periods presented was as follows (dollars in
millions):
                   Three Months Ended                                       

Nine Months Ended


              November 1,       November 2,                                  November 1,       November 2,
                  2019             2018          $ Change      % Change          2019              2018         $ Change      % Change
Cost of
services
revenue      $       301       $       253     $       49          19 %     $       886       $        740     $     146          20 %
Stock-based
compensation          18                13              4          34                50                 37            14          38
Total
expenses     $       319       $       266     $       53          20       $       936       $        777     $     160          21
% of
Services
revenue               22 %              20 %                                         22 %               20 %


Cost of services revenue increased during the three and nine months ended
November 1, 2019 compared to the three and nine months ended November 2, 2018.
The increase was primarily due to growth in cash-based employee-related expenses
of $29 million and $71 million, respectively, during the three and nine months
ended November 1, 2019, driven by incremental growth in headcount and salaries.
The increase during the nine months ended November 1, 2019 was also due to an
increase in costs associated with third-party hosting services to support our
SaaS offerings of $29 million and third-party professional services costs of $20
million, resulting from an increase in demand for technical support and
services. Equipment and depreciation of $18 million and amortization of
intangible assets of $14 million also contributed to the increase during the
nine months ended November 1, 2019.

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Research and Development Expenses
Research and development expenses include the personnel and related overhead
associated with the development of our product software and service offerings.
We continue to invest in our key growth areas, including NSX and VMware vSAN,
while also investing in areas that we expect to be significant growth drivers in
future periods, such as VMware Cloud on AWS.
Research and development expenses during the periods presented were as follows
(dollars in millions):
                   Three Months Ended                                       

Nine Months Ended


              November 1,       November 2,                                  November 1,      November 2,
                  2019             2018          $ Change      % Change          2019            2018         $ Change      % Change
Research and
development  $       472       $       401     $       71          18 %     $      1,363     $     1,161     $     201          17 %
Stock-based
compensation         110                98             12          12                306             272            34          13
Total
expenses     $       582       $       499     $       83          17       $      1,669     $     1,433     $     236          16
% of Total
revenue               24 %              23 %                                          23 %            22 %


Research and development expenses increased during the three and nine months
ended November 1, 2019 compared to the three and nine months ended November 2,
2018. The increase was primarily due to growth in cash-based employee-related
expenses of $65 million and $162 million, respectively, during the three and
nine months ended November 1, 2019 driven by incremental growth in salaries and
headcount, both organic and through acquisitions. The increase was also driven
by an increase of stock-based compensation of $12 million and $34 million,
respectively, during the three and nine months ended November 1, 2019 primarily
driven by an increase in restricted stock unit awards granted after the first
quarter of fiscal 2019. Equipment, depreciation and facilities related costs of
$37 million also contributed to the increase during the nine months ended
November 1, 2019.
Sales and Marketing Expenses
Sales and marketing expenses include personnel costs, sales commissions and
related overhead associated with the sale and marketing of our license and
services offerings, as well as the cost of product launches and marketing
initiatives. A significant portion of our sales commissions are deferred and
recognized over the expected period of benefit.
Sales and marketing expenses during the periods presented were as follows
(dollars in millions):
                    Three Months Ended                                             Nine Months Ended
               November 1,       November 2,                                  November 1,      November 2,
                  2019               2018         $ Change      % Change          2019            2018         $ Change      % Change
Sales and
marketing    $        760       $        654     $     106          16 %     $      2,219     $     1,963     $     258          13 %
Stock-based
compensation           67                 53            13          25                183             147            34          23
Total
expenses     $        827       $        707     $     119          17       $      2,402     $     2,110     $     292          14
% of Total
revenue                34 %               32 %                                         34 %            33 %


Sales and marketing expenses increased during the three and nine months ended
November 1, 2019 compared to the three and nine months ended November 2, 2018.
The increase was primarily due to growth in cash-based employee-related expenses
of $80 million and $198 million, respectively, during the three and nine months
ended November 1, 2019. The growth in cash-based employee-related expenses was
driven by incremental growth in salaries and headcount, both organic and through
acquisitions, as well as higher commission costs resulting from increased sales
volume. The increase was also driven by an increase in stock-based compensation
of $13 million and $34 million, respectively, during the three and nine months
ended November 1, 2019 primarily driven by an increase in restricted stock unit
awards granted after the first quarter of fiscal 2019. The increase during the
nine months ended November 1, 2019 was also driven by increased equipment and
depreciation of $19 million and increased amortization of intangible assets of
$11 million.
General and Administrative Expenses
General and administrative expenses include personnel and related overhead costs
to support the business. These expenses include the costs associated with
finance, human resources, IT infrastructure and legal, as well as expenses
related to corporate costs and initiatives, including certain charitable
donations to the VMware Foundation.

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General and administrative expenses during the periods presented were as follows (dollars in millions):


                      Three Months Ended                                                Nine Months Ended
                 November 1,       November 2,                                    November 1,        November 2,
                    2019               2018          $ Change      % Change          2019               2018           $ Change      % Change
General and
administrative $        203       $        150     $       53          35 %     $        533       $         455     $       78          17 %
Stock-based
compensation             35                 28              7          27                 92                  74             18          24
Total expenses $        238       $        178     $       60          34       $        625       $         529     $       96          18
% of Total
revenue                  10 %                8 %                                           9 %                 8 %


General and administrative expenses increased during the three and nine months
ended November 1, 2019 compared to the three and nine months ended November 2,
2018 primarily due to growth in cash-based employee-related expenses of
$25 million and $51 million, driven by incremental growth in headcount and
salaries, as well as an increase in compensation expense of $14 million and $30
million, respectively, relating to installment payments due to certain key
employees of our previous acquisitions that are subject to future employment
requirements. Acquisition-related costs also increased by $26 million and $27
million for the three and nine months ended November 1, 2019, respectively,
primarily relating to the Carbon Black acquisition. Stock-based compensation of
$18 million also contributed to the increase during the nine months ended
November 1, 2019, primarily driven by an increase in restricted stock unit
awards granted after the first quarter of fiscal 2019. The increase for the nine
months ended November 1, 2019 was also affected by the variability in timing and
amount of charitable donations.
Investment Income
Investment income during the periods presented was as follows (dollars in
millions):
                    Three Months Ended                                                Nine Months Ended
              November 1,        November 2,                                    November 1,       November 2,
                 2019               2018          $ Change       % Change          2019               2018         $ Change       % Change
Investment
income      $        12        $        63       $     (51 )       (81 )%     $        40        $        168     $    (128 )       (76 )%
% of Total
revenue               - %                3 %                                            1 %                 3 %


Investment income decreased during the three and nine months ended November 1,
2019 compared to the three and nine months ended November 2, 2018. The decrease
was primarily due to a decrease in interest income driven by the decline in our
cash equivalents and short-term investments as a result of the liquidation of
our fixed income investments that were used primarily to fund the $11.0 billion
special cash dividend paid during the fourth quarter of fiscal 2019. We expect
investment income during fiscal 2020 to decrease as compared to fiscal 2019,
primarily due to lower cash equivalent and short-term investment balances in
fiscal 2020.
Other Income (Expense), net
Other income (expense), net during the periods presented was as follows (dollars
in millions):
                   Three Months Ended                                       

Nine Months Ended


             November 1,        November 2,                                November 1,       November 2,
                 2019              2018          $ Change     % Change         2019              2018         $ Change     % Change
Other
income
(expense),
net         $       263       $        (180 )   $     442        246 %    $       (97 )     $        839     $    (934 )     (111 )%
% of Total
revenue              11 %                 8 %                                       1 %               13 %


The change in other income (expense), net was primarily related to our
investment in Pivotal. To adjust our investment in Pivotal to its fair value, we
recognized an unrealized gain of $249 million and an unrealized loss of
$157 million during the three and nine months ended November 1, 2019,
respectively. Additionally, unrealized gains of $12 million and $35 million
related to our other strategic investments in privately held companies were
recognized for the three and nine months ended November 1, 2019, respectively.
During the three and nine months ended November 2, 2018, an unrealized loss of
$161 million and an unrealized gain of $851 million, including an unrealized
gain of $668 million recognized as a result of Pivotal's initial public
offering, respectively, were recognized to adjust our investment in Pivotal to
its fair value.

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The fair value of our investment is determined primarily using the quoted market
price of Pivotal's Class A common stock. As a result, any volatility in
Pivotal's publicly traded Class A common stock introduces variability to our
condensed consolidated statements of income.
Upon the closing of the proposed acquisition of Pivotal, our investment in
Pivotal, including any unrealized gain or loss previously recognized, will be
derecognized. The proposed acquisition will be accounted for as a transaction by
entities under common control, in which assets and liabilities transferred will
be recorded at their historical carrying amounts on the date of the transfer.
Refer to Note N to the condensed consolidated financial statements in Part I,
Item 1 of this Quarterly Report on Form 10-Q for disclosure regarding our
proposed acquisition of Pivotal.
Income Tax Provision
                                     Three Months Ended               Nine Months Ended
                                November 1,      November 2,     November 1,     November 2,
(Dollars in millions)              2019             2018            2019            2018

Income tax provision (benefit) $ 45 $ 11 $ (4,846 ) $ 372 Effective tax rate

                    6.7 %            3.2 %            N/M            16.2 %

N/M - Effective tax rate is not considered meaningful.




Our quarterly effective income tax rate is based on our estimated annual income
tax rate forecast and discrete tax items recognized in the period. During the
second quarter of fiscal 2020, we completed an intra-group transfer of certain
of our intellectual property rights (the "IP") to our Irish subsidiary, where
our international business is headquartered (the "IP Transfer"). The transaction
will change our mix of international income from a lower non-U.S. tax
jurisdiction to Ireland, which is subject to a statutory tax rate of 12.5%.
However, we do not expect our effective income tax rate to increase
significantly in fiscal 2020, as we expect the income earned in Ireland will
largely be offset by certain tax deductions.
A discrete tax benefit of $4.9 billion was recognized as a deferred tax asset
during the nine months ended November 1, 2019. This deferred tax asset was
recognized as a result of the book and tax basis difference on the IP
transferred to Ireland. The tax amortization related to the IP transferred will
be recognized in future periods and any amortization that is unused in a
particular year can be carried forward indefinitely under Irish tax laws. The
deferred tax asset and the tax benefit were measured based on the Irish tax rate
expected to apply in the years the asset will be recovered. We expect to realize
the deferred tax asset resulting from the IP Transfer and will assess the
realizability of the deferred tax asset periodically. The impact of the
transaction to net cash provided by or used in operating, investing and
financing activities on our condensed consolidated statements of cash flows
during the nine months ended November 1, 2019 was not material.
The change in our effective income tax rate for the three and nine months ended
November 1, 2019 as compared to the three and nine months ended November 2, 2018
was primarily driven by a discrete tax expense of $61 million and a discrete tax
benefit of $39 million related to our book and tax basis difference on our
investment in Pivotal for the three and nine months ended November 1, 2019,
respectively, as compared to a discrete tax benefit of $40 million and a
discrete tax expense of $196 million, net of the reversal of the previously
recorded valuation allowance, for the three and nine months ended November 2,
2018, respectively. The change was also driven by a reduction in our
unrecognized tax benefits of $53 million due to the expiration of statutes of
limitations.
We are included in Dell's consolidated tax group for U.S. federal income tax
purposes and will continue to be included in Dell's consolidated tax group for
periods in which Dell beneficially owns at least 80% of the total voting power
and value of our combined outstanding Class A and Class B common stock as
calculated for U.S. federal income tax purposes. The percentage of voting power
and value calculated for U.S. federal income tax purposes may differ from the
percentage of outstanding shares beneficially owned by Dell due to the greater
voting power of our Class B common stock as compared to our Class A common stock
and other factors. Each member of a consolidated tax group during any part of a
consolidated return year is jointly and severally liable for tax on the
consolidated return of such year and for any subsequently determined deficiency
thereon. Should Dell's ownership fall below 80% of the total voting power or
value of our outstanding stock in any period, then we would no longer be
included in the Dell consolidated tax group for U.S. federal income tax
purposes, and our U.S. federal income tax would be reported separately from that
of the Dell consolidated tax group.
Although our results are included in the Dell consolidated return for U.S.
federal income tax purposes, our income tax provision is calculated primarily as
though we were a separate taxpayer. However, under certain circumstances,
transactions between us and Dell are assessed using consolidated tax return
rules.
Our future effective tax rate will depend upon the proportion of our income
before provision for income taxes earned in the U.S. and in jurisdictions with a
tax rate lower than the U.S. statutory rate. Our non-U.S. earnings are primarily
earned by our subsidiaries organized in Ireland where the rate of taxation is
lower than our U.S. tax rate, and as such, our annual effective tax rate can be
significantly affected by the composition of our earnings in the U.S. and
non-U.S. jurisdictions. Our future effective

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tax rate is subject to variance arising from changes in international tax laws
and may also be significantly affected by such factors, as changes in our
business or statutory rates, changing interpretation of existing laws or
regulations, the impact of accounting for stock-based compensation and the
recognition of excess tax benefits and tax deficiencies within the income tax
provision in the period in which they occur, the impact of accounting for
business combinations, changes in the composition of earnings in the U.S.
compared with other regions in the world and overall levels of income before
tax, changes in our international organization, as well as the expiration of
statute of limitations and settlements of audits.
Our Relationship with Dell
As of November 1, 2019, Dell controlled 31 million shares of Class A common
stock and all 300 million shares of Class B common stock, representing 80.7% of
our total outstanding shares of common stock and 97.5% of the combined voting
power of our outstanding common stock. For a description of related risks, refer
to "Risks Related to Our Relationship with Dell" in Part II, Item 1A of this
Quarterly Report on Form 10-Q.
The information provided below includes a summary of the transactions entered
into with Dell and Dell's consolidated subsidiaries, including EMC Corporation
(collectively, "Dell").
Transactions with Dell
We engaged with Dell in the following ongoing related party transactions, which
resulted in revenue and receipts, and unearned revenue for us:
•      Pursuant to original equipment manufacturer and reseller arrangements,

Dell integrates or bundles our products and services with Dell's products

and sells them to end users. Dell also acts as a distributor, purchasing

our standalone products and services for resale to end-user customers

through VMware-authorized resellers. Revenue under these arrangements is

presented net of related marketing development funds and rebates paid to

Dell. In addition, we provide professional services to end users based
       upon contractual agreements with Dell.

Dell purchases products and services from us for its internal use.

• Pursuant to an ongoing distribution agreement, we act as the selling agent


       for certain products and services of Pivotal, a subsidiary of Dell, in
       exchange for an agency fee. Under this agreement, cash is collected from

the end user by us and remitted to Pivotal, net of the contractual agency

fee.

• From time to time, we and Dell enter into agreements to collaborate on


       technology projects, and Dell pays us for services or reimburses us for
       costs incurred by us, in connection with such projects.

Dell purchases our products and services directly from us, as well as through

our channel partners. Information about our revenue and receipts, and unearned


   revenue from such arrangements, for the periods presented consisted of the
                         following (table in millions):
                                         Revenue and Receipts                                      Unearned Revenue
                      Three Months Ended                    Nine Months Ended                           As of
                 November 1,       November 2,        November 1,         November 2,       November 1,        February 1,
                    2019              2018                2019               2018               2019              2019
Reseller
revenue        $         730     $         544     $       2,076        $       1,435     $        3,031     $       2,375
Internal-use
revenue                   32                 5                43                   17                 49                13
Agency fee
revenue                    -                 -                 1                    4                  -                 -
Collaborative
technology
project
receipts                   2                 1                 7                    3                n/a               n/a


Sales through Dell as a distributor, which is included in reseller revenue,
continues to grow rapidly.
Customer deposits resulting from transactions with Dell were $151 million and
$85 million as of November 1, 2019 and February 1, 2019, respectively.
We engaged with Dell in the following ongoing related party transactions, which
resulted in costs to us:
• We purchase and lease products and purchase services from Dell.


• From time to time, we and Dell enter into agreements to collaborate on


       technology projects, and we pay Dell for services provided to us by Dell
       related to such projects.



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• In certain geographic regions where we do not have an established legal

entity, we contract with Dell subsidiaries for support services and

support from Dell personnel who are managed by us. The costs incurred by

Dell on our behalf related to these employees are charged to us with a

mark-up intended to approximate costs that would have been incurred had we

contracted for such services with an unrelated third party. These costs

are included as expenses on our condensed consolidated statements of

income and primarily include salaries, benefits, travel and occupancy

expenses. Dell also incurs certain administrative costs on our behalf in


       the U.S. that are recorded as expenses on our condensed consolidated
       statements of income.


•      In certain geographic regions, Dell files a consolidated indirect tax
       return, which includes value added taxes and other indirect taxes
       collected by us from our customers. We remit the indirect taxes to Dell
       and Dell remits the tax payment to the foreign governments on our behalf.


•      From time to time, we invoice end users on behalf of Dell for certain

services rendered by Dell. Cash related to these services is collected

from the end user by us and remitted to Dell.

Information about our payments for such arrangements during the periods presented consisted of the following (table in millions):


                                         Three Months Ended                    Nine Months Ended
                                   November 1,        November 2,        November 1,       November 2,
                                       2019               2018              2019              2018
Purchases and leases of products
and purchases of services(1)     $           60     $           38     $         196     $         129
Dell subsidiary support and
administrative costs                         14                 25                60                79


(1) Amount includes indirect taxes that were remitted to Dell during the periods
presented.
We also purchase Dell products through Dell's channel partners. Purchases of
Dell products through Dell's channel partners were not significant during the
periods presented.
From time to time, we and Dell also enter into joint marketing, sales, branding
and product development arrangements, for which both parties may incur costs.
During the fourth quarter of fiscal 2020, we entered into an arrangement with
Dell to transfer approximately 250 employees from the Dell Technologies
Consulting group to us. These employees are experienced in providing
professional services delivering our technology and this transfer centralizes
these resources within the Company in order to serve our customers more
efficiently and effectively. The transfer is expected to be substantially
completed during the fourth quarter of fiscal 2020 and we also expect that Dell
will resell our consulting solutions to our customers.
Dell Financial Services ("DFS")
DFS provided financing to certain of our end users at our end users' discretion.
Upon acceptance of the financing arrangement by both our end users and DFS,
amounts classified as trade accounts receivable are reclassified to due from
related parties, net on the condensed consolidated balance sheets. Revenue
recognized on transactions financed through DFS was recorded net of financing
fees of $34 million and $29 million during the nine months ended November 1,
2019 and November 2, 2018, respectively. Financing fees during the three months
ended November 1, 2019 and November 2, 2018 were not significant.
Tax Sharing Agreement with Dell
The following table summarizes the payments made to Dell pursuant to a tax
sharing agreement during the periods presented (table in millions):
                                         Three Months Ended                 

Nine Months Ended

November 1,       November 2,      

November 1, November 2,


                                       2019              2018              2019             2018

Payments from VMware to Dell, net $ 43 $ 100 $

132 $ 103




Payments from us to Dell under the tax sharing agreement relate to our portion
of federal income taxes on Dell's consolidated tax return as well as state tax
payments for combined states. The timing of the tax payments due to and from
related parties is governed by the tax sharing agreement. Our portion of the
mandatory one-time transition tax on accumulated earnings of foreign
subsidiaries (the "Transition Tax") is governed by a letter agreement between
Dell, EMC Corporation and

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us executed during the first quarter of fiscal 2020 (the "Letter Agreement").
The amounts that we pay to Dell for our portion of federal income taxes on
Dell's consolidated tax return differ from the amounts we would owe on a
separate tax return basis and the difference is recognized as a component of
additional paid-in capital, generally in the period in which the consolidated
tax return is filed. The difference between the amount of tax calculated on a
separate tax return basis and the amount of tax calculated pursuant to the tax
sharing agreement recorded in additional paid-in capital during the nine months
ended November 1, 2019 was $85 million, primarily due to a reduction in
Transition Tax liability based on the terms of the Letter Agreement and certain
tax attribute determination made by Dell. The amount recognized in additional
paid-in capital during the three months ended November 1, 2019 and the three and
nine months ended November 2, 2018 was not significant.
During the third quarter of fiscal 2020, we and Dell entered into a support
agreement in connection with our entry into a definitive agreement to acquire
Pivotal, which provides that, prior to the close of the proposed acquisition of
Pivotal, we and Dell will execute an amended tax sharing agreement that will,
subject to certain exceptions, generally limit our maximum annual tax liability
to Dell to the amount we would owe on a separate tax return basis.
Due To/From Related Parties, Net
Amounts due to and from related parties, net as of the periods presented
consisted of the following (table in millions):
                                                November 1,      February 

1,


                                                    2019             2019
Due from related parties, current              $         906    $       

1,079


Due to related parties, current(1)                       153              

142

Due from related parties, net, current(2) $ 753 $ 937

Income tax due to related parties, current $ 60 $ - Income tax due to related parties, non-current

           492              

646




(1) Includes an immaterial amount related to our current operating lease
liabilities due to related parties as of November 1, 2019.
(2) We also recognized an immaterial amount related to non-current operating
lease liabilities due to related parties. This amount has been included in
operating lease liabilities on the condensed consolidated balance sheets as of
November 1, 2019.
Amounts included in due from related parties, net, excluding DFS and tax
obligations, includes the current portion of amounts due to and due from related
parties. Amounts included in due from related parties, net are generally settled
in cash within 60 days of each quarter-end.
Notes Payable to Dell
On January 21, 2014, we entered into a note exchange agreement with our parent
company providing for the issuance of three promissory notes in the aggregate
principal amount of $1.5 billion, which consisted of outstanding principal due
on the following dates: $680 million due May 1, 2018, $550 million due
May 1, 2020 and $270 million due December 1, 2022.
On August 21, 2017, we repaid two of the notes payable to Dell in the aggregate
principal amount of $1.2 billion, representing repayment of the note due
May 1, 2018 at par value and repayment of the note due May 1, 2020 at a
discount. The remaining note payable of $270 million due December 1, 2022 may be
prepaid without penalty or premium.
Interest is payable quarterly in arrears at the annual rate of 1.75%. During the
three and nine months ended November 1, 2019 and November 2, 2018, interest
expense on the notes payable to Dell was not significant.
Pivotal
Prior to Pivotal's initial public offering on April 20, 2018, our previously
held preferred shares were converted to shares of non-trading Class B common
stock, resulting in us having a financial interest of 17% and a voting interest
of 24% in Pivotal as of February 1, 2019. As of November 1, 2019, we had a
financial interest of 16% and a voting interest of 24% in Pivotal. During the
three and nine months ended November 1, 2019, we recognized an unrealized gain
of $249 million and an unrealized loss of $157 million, respectively, to adjust
our investment in Pivotal to its fair value. During the three and nine months
ended November 2, 2018, we recognized an unrealized loss of $161 million and an
unrealized gain of $851 million, respectively, to adjust our investment in
Pivotal to its fair value, including an unrealized gain of $668 million
recognized as a result of Pivotal's initial public offering.
Refer to Note I and Note N to the condensed consolidated financial statements in
Part I, Item 1 of this Quarterly Report on Form 10-Q for disclosure regarding
our current investment in Pivotal and our proposed acquisition of Pivotal.

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Liquidity and Capital Resources As of the periods presented, we held cash, cash equivalents and short-term investments as follows (table in millions):


                                                          November 1,        February 1,
                                                              2019               2019
Cash and cash equivalents                               $        2,025     $        2,830
Short-term investments                                               -                 19

Total cash, cash equivalents and short-term investments $ 2,025 $ 2,849




Cash equivalents primarily consisted of amounts invested in money market funds.
We limit the amount of our investments with any single issuer and monitor the
diversity of the portfolio and the amount of investments held at any single
financial institution, thereby diversifying our credit risk.
We continue to expect that cash generated by operations will be our primary
source of liquidity. Upon the closing of the proposed acquisition of Pivotal, we
will pay $15.00 per share in cash to the stockholders of Pivotal's Class A
common shares, and our Class B common shares will be exchanged for Pivotal's
Class B common shares held by Dell, resulting in an expected net cash payout of
$0.8 billion and issuance of approximately 7.2 million shares of our Class B
common stock to Dell. Notwithstanding the impact from the proposed acquisition,
we continue to believe that existing cash, cash equivalents and investments, and
our borrowing capacity, together with any cash generated from operations, will
be sufficient to fund our operations for at least the next twelve months. As a
result of the enactment of the 2017 Tax Cuts and Jobs Act ("2017 Tax Act"), we
have greater flexibility to repatriate foreign earnings in future periods
without significant U.S. tax impact. While we believe these cash sources will be
sufficient to fund our operations, our overall level of cash needs may be
affected by capital allocation decisions that may include the number and size of
acquisitions and stock repurchases, among other things. We remain committed to a
balanced capital allocation policy through investing in our product and solution
offerings, acquisitions and returning capital to stockholders through share
repurchases. Additionally, given the unpredictable nature of our outstanding
legal proceedings, an unfavorable resolution of one or more legal proceedings,
claims, or investigations could have a negative impact on our overall liquidity.
The 2017 Tax Act imposed a Transition Tax and eliminates U.S. Federal taxes on
foreign subsidiary distributions. The Transition Tax was calculated on a
separate tax return basis. Our unpaid liabilities related to the Transition Tax
as of November 1, 2019 was $557 million, which we expect to pay over the next
six years pursuant to the Letter Agreement. Actual tax payments made to Dell
pursuant to the tax sharing agreement may differ materially from our total
estimated tax liability calculated on a separate tax return basis. The
difference between our estimated liability and the amount paid to Dell is
recognized as a component of additional paid-in capital, generally in the period
in which the consolidated tax return is filed. During the nine months ended
November 1, 2019, $84 million was recognized, primarily due to a reduction in
Transition Tax liability based on the terms of the Letter Agreement and certain
tax attribute determination made by Dell, and the amount was recognized as a
component of additional paid-in capital.
Our cash flows summarized for the periods presented were as follows (table in
millions):
                                                               Nine Months Ended
                                                         November 1,        November 2,
                                                            2019                2018
Net cash provided by (used in):
Operating activities                                  $         2,782     $        2,651
Investing activities                                           (2,646 )              634
Financing activities                                             (880 )              (55 )
Net increase (decrease) in cash, cash equivalents and
restricted cash                                       $          (744 )   $        3,230


Operating Activities
Cash provided by operating activities increased by $131 million during the nine
months ended November 1, 2019 compared to the nine months ended November 2,
2018. Cash provided by operating activities benefited from an increase in cash
collections due to increased sales. The increase was partially offset by
increased cash payments for operating expenses and employee-related expenses,
including salaries, bonuses and commissions, resulting primarily from growth in
headcount, as well as decreased investment income from our available-for-sale
securities as a result of the liquidation of our fixed income investments used
to fund the payment of the $11.0 billion special cash dividend during the fourth
quarter of fiscal 2019.

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Investing Activities
Cash used in investing activities is generally attributable to the purchase of
available-for-sale securities, business acquisitions and capital expenditures.
Cash provided by investing activities is affected by the sales and maturities of
our available-for-sale securities.
Cash used in investing activities increased by $3.3 billion during the nine
months ended November 1, 2019 compared to the nine months ended November 2,
2018, driven primarily by higher business combinations activities during the
nine months ended November 1, 2019 primarily due to $2.0 billion paid to acquire
Carbon Black. Additionally, cash used in investing activities was also driven by
decreased net proceeds from our available-for-sale securities as a result of the
liquidation of our fixed income investments used to fund the payment of the
$11.0 billion special cash dividend during the fourth quarter of fiscal 2019.
Financing Activities
Cash used in financing activities increased by $825 million during the nine
months ended November 1, 2019 compared to the nine months ended November 2,
2018. The increase was primarily a result of an increase in the repurchase of
our common stock activity of $1.3 billion, partially offset by borrowing and
repayment of our senior unsecured term loan facility (the "Term Loan"), which
resulted in net cash inflow of $593 million.
Unsecured Senior Notes
On August 21, 2017, we issued three series of unsecured notes ("Senior Notes")
pursuant to a public debt offering in the aggregate principal amount of
$4.0 billion.
The carrying value of the Senior Notes as of November 1, 2019 was as follows
(amounts in millions):
Senior Notes:
2.30% Senior Note Due August 21, 2020 $ 1,250
2.95% Senior Note Due August 21, 2022   1,500
3.90% Senior Note Due August 21, 2027   1,250
Total principal amount                $ 4,000


Interest is payable semiannually in arrears, on February 21 and August 21 of
each year. During each of the nine months ended November 1, 2019 and November 2,
2018, $122 million was paid for interest related to the Senior Notes.
The Senior Notes also include restrictive covenants that, in certain
circumstances, limit our ability to create certain liens, to enter into certain
sale and leaseback transactions and to consolidate, merge, sell or otherwise
dispose of all or substantially all of our assets.
Revolving Credit Facility
On September 12, 2017, we entered into a Credit Facility with a syndicate of
lenders that provides us with a borrowing capacity of up to $1.0 billion, for
general corporate purposes. The credit agreement contains certain
representations, warranties and covenants. Commitments under the Credit Facility
are available for a period of five years, which may be extended, subject to the
satisfaction of certain conditions, by up to two one-year periods. As of
November 1, 2019, there were no outstanding borrowings under the Credit
Facility.
Senior Unsecured Term Loan Facility
On September 26, 2019, we entered into the Term Loan with a syndicate of lenders
that provides us with a borrowing capacity of up to $2.0 billion, for general
corporate purposes. We may borrow against the Term Loan two times up to its
borrowing capacity of $2.0 billion until February 7, 2020. The Term Loan matures
on the 364th day following the initial funding under the Term Loan. The Term
Loan bears interest at the London interbank offered rate plus 0.75% to 1.25%, or
an alternate base rate plus 0.00% to 0.25%, depending on our external credit
ratings. As of November 1, 2019, the weighted-average interest rate on the
outstanding Term Loan was 2.67%. We drew down $2.0 billion and repaid $1.4
billion during the third quarter of fiscal 2020. As of November 1, 2019, the
outstanding balance of $599 million, net of unamortized debt issuance costs, on
the Term Loan was included in current portion of long-term debt and other
borrowings on the condensed consolidated balance sheets, and $1.4 billion
remained available for future borrowing purposes. The Term Loan contains certain
representations, warranties and covenants. Commitment fees paid and interest
expense, including amortization of issuance costs, for the Term Loan were not
significant during the three and nine months ended November 1, 2019.

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Note Payable to Dell
As of November 1, 2019, the carrying value of the outstanding note payable to
Dell due December 1, 2022 was $270 million. Interest is payable quarterly in
arrears at the annual rate of 1.75%. The amount paid for interest related to the
Note was not significant during the nine months ended November 1, 2019 and
November 2, 2018.
Stock Repurchase Program
From time to time, we repurchase stock pursuant to authorized stock repurchase
programs in open market transactions as permitted by securities laws and other
legal requirements. We are not obligated to purchase any shares under our stock
repurchase programs. The timing of any repurchases and the actual number of
shares repurchased depends on a variety of factors, including our stock price,
cash requirements for operations and business combinations, corporate and
regulatory requirements and other market and economic conditions. Purchases can
be discontinued at any time we believe additional purchases are not warranted.
From time to time, we also purchase stock in private transactions, such as with
Dell. All shares repurchased under our stock repurchase programs are retired.
On May 29, 2019, our board of directors authorized the repurchase of up to an
additional $1.5 billion of Class A common stock through the end of fiscal 2021.
The $1.5 billion authorization is in addition to our ongoing stock repurchase
program authorized in August 2017. As of November 1, 2019, the cumulative
authorized amount remaining for stock repurchases was $1.1 billion. Refer to
Note L to the condensed consolidated financial statements in Part I, Item 1 of
this Quarterly Report on Form 10-Q for further discussion.
Critical Accounting Policies and Estimates
In preparing our condensed consolidated financial statements in accordance with
accounting principles generally accepted in the United States of America
("GAAP"), we are required to make estimates, assumptions and judgments that
affect the amounts reported on our financial statements and the accompanying
disclosures. Estimates and assumptions about future events and their effects
cannot be determined with certainty and therefore require the exercise of
judgment. We base our estimates, assumptions and judgments on historical
experience and various other factors that we believe to be reasonable under the
circumstances. These estimates may change, as new events occur and additional
information is obtained, and are recognized in the condensed consolidated
financial statements as soon as they become known. Actual results could differ
from those estimates and any such differences may be material to our financial
statements. We believe that the critical accounting policies and estimates set
forth within Part II, Item 7, "Critical Accounting Policies and Estimates" of
our Form 10-K filed on March 29, 2019 involve a higher degree of judgment and
complexity in their application than our other significant accounting policies.
Our senior management has reviewed our critical accounting policies and related
disclosures with the Audit Committee of the Board of Directors. Historically,
our assumptions, judgments and estimates relative to our critical accounting
policies have not differed materially from actual results.
During the three months ended November 1, 2019, except for the change in
critical accounting policies and estimates related to the business combinations
described below, there were no material changes to our critical accounting
policies and estimates as compared to the critical accounting policies and
estimates disclosed in Management's Discussion and Analysis of Financial
Condition and Results of Operations contained in Part II, Item 7 of our Form
10-K.
Business Combinations
We allocate the purchase price of acquirees to the identifiable assets acquired,
the liabilities assumed, and any noncontrolling interests in an acquiree, which
are measured based on the acquisition date fair value. Goodwill is measured as
the excess of consideration transferred over the net amounts of the identifiable
tangible and intangible assets acquired and the liabilities assumed at the
acquisition date.
The allocation of the purchase price requires us to make significant estimates
and assumptions, including fair value estimates, to determine the fair value of
assets acquired and liabilities assumed and the related useful lives of the
acquired assets, when applicable, as of the acquisition date. Although we
believe the assumptions and estimates we have made are reasonable, they are
based in part on historical experience and information obtained from the
management of the acquired companies and are inherently uncertain. Examples of
critical estimates used in valuing certain of the intangible assets we have
acquired or may acquire in the future include but are not limited to:
•      future expected cash flows from sales, maintenance agreements and acquired

developed technologies;

• the acquired company's trade name and customer relationships as well as

assumptions about the period of time the acquired trade name and customer

relationships will continue to be used in the combined company's product

portfolio;

• discount rates used to determine the present value of estimated future


       cash flows.



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These estimates are inherently uncertain and unpredictable, and if different
estimates were used the purchase price for the acquisition could be allocated to
the acquired assets and liabilities differently from the allocation that we have
made. Additionally, unanticipated events and circumstances may occur which may
affect the accuracy or validity of such assumptions, estimates or actual
results.
Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements. All
statements other than statements of historical fact could be deemed
forward-looking statements, and words such as "expect," "anticipate," "target,"
"goal," "project," "intent," "plan," "believe," "momentum," "seek," "estimate,"
"continue," "potential," "future," "endeavor," "will," "may," "should," "could,"
"depend," "predict," and variations or the negative expression of such words and
similar expressions are intended to identify forward-looking statements.
Forward-looking statements in this report include statements relating to
expected industry trends and conditions; future financial performance, trends or
plans; anticipated impacts of developments in accounting rules and tax laws and
rates; VMware's expectations regarding the timing of tax payments and the impact
of a recent change in VMware's corporate structure; plans for and anticipated
benefits of VMware products, services and solutions and partner and alliance
relationships; plans for, timing of and anticipated benefits of corporate
transactions, acquisitions, stock repurchases and investment activities; the
outcome or impact of pending litigation, claims or disputes; and any statements
of assumptions underlying any of the foregoing. These statements are based on
current expectations about the industries in which VMware operates and the
beliefs and assumptions of management. These forward-looking statements involve
risks and uncertainties and the cautionary statements set forth above and those
contained in the section of this report entitled "Risk Factors" identify
important factors that could cause actual results to differ materially from
those predicted in any such forward-looking statements. All forward-looking
statements in this document are made as of the date hereof, based on information
available to us as of the date hereof. We assume no obligation to, and do not
currently intend to, update these forward-looking statements.
Available Information
Our website is located at www.vmware.com, and our investor relations website is
located at http://ir.vmware.com. Our goal is to maintain the investor relations
website as a portal through which investors can easily find or navigate to
pertinent information about us, all of which is made available free of charge,
including:
•      our annual report on Form 10-K, quarterly reports on Form 10-Q, current

reports on Form 8-K, and any amendments to those reports, as soon as

reasonably practicable after we electronically file that material with or

furnish it to the Securities and Exchange Commission ("SEC");

• announcements of investor conferences, speeches and events at which our

executives discuss our products, services and competitive strategies;

• webcasts of our quarterly earnings calls and links to webcasts of investor


       conferences at which our executives appear (archives of these events are
       also available for a limited time);

• additional information on financial metrics, including reconciliations of

non-GAAP financial measures discussed in our presentations to the nearest

comparable GAAP measure;

• press releases on quarterly earnings, product and service announcements,


       legal developments and international news;


•      corporate governance information including our certificate of

incorporation, bylaws, corporate governance guidelines, board committee


       charters, business conduct guidelines (which constitutes our code of
       business conduct and ethics) and other governance-related policies;


•      other news, blogs and announcements that we may post from time to time
       that investors might find useful or interesting; and


•      opportunities to sign up for email alerts and RSS feeds to have
       information pushed in real time.


The information found on our website is not part of, and is not incorporated by
reference into, this or any other report we file with, or furnish to, the SEC.
The SEC also maintains a website at www.sec.gov that contains reports, proxy and
information statements, and other information regarding issuers that file
electronically with the SEC.

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