MANAGEMENT'S DISCUSSION AND ANALYSIS
GAAP to NON-GAAP RECONCILIATIONS
This Form 10-K presents non-GAAP financial measures, in addition to GAAP
financial measures, to provide investors with additional information. The
adjustments to reconcile from the applicable GAAP financial measures to the
non-GAAP financial measures are presented in the following schedules. The Bank
considers these adjustments to be relevant to ongoing operating results and
provide a meaningful base for period-to-period and company-to-company
comparisons. These non-GAAP financial measures are used by management to assess
the performance and financial position of the Bank and for presentations of Bank
performance to investors. The Bank further believes that presenting these
non-GAAP financial measures will permit investors to assess the performance of
the Bank on the same basis as applied by management.
Non-GAAP financial measures have inherent limitations and are not required to be
uniformly applied by individual entities. Although non-GAAP financial measures
are frequently used by stakeholders to evaluate a company, they have limitations
as an analytical tool and should not be considered in isolation or as a
substitute for analysis of results reported under GAAP. The following are the
non-GAAP financial measures presented in this Form 10-K and a discussion of the
reasons for which management and investors use these non-GAAP measures.
Return on Average Tangible Common Equity ("ROTCE") - this schedule also includes
"net earnings applicable to common shareholders, excluding the effects of the
adjustments, net of tax" and "average tangible common equity." ROTCE is a
non-GAAP financial measure that management believes provides useful information
to management and others about the Bank's use of shareholders' equity.
Management believes the use of ratios that utilize tangible equity provides
additional useful information about performance because they present measures of
those assets that can generate income.
Schedule 1
RETURN ON AVERAGE TANGIBLE COMMON EQUITY (NON-GAAP)
                                                                             Year Ended December 31,
(Dollar amounts in millions)                                        2019              2018              2017
Net earnings applicable to common shareholders (GAAP)            $    782

$ 850 $ 550 Amortization of core deposit and other intangibles, net of tax

                                                              -                 1                 4
Net earnings applicable to common shareholders,
excluding amortization of core deposits and
intangibles, net of tax (non-GAAP)                      (a)      $    782          $    851          $    554
Average common equity (GAAP)                                     $  6,965          $  7,024          $  7,148
Average goodwill and intangibles                                   (1,014)           (1,015)           (1,019)
Average tangible common equity (non-GAAP)               (b)      $  5,951

$ 6,009 $ 6,129 Return on average tangible common equity (non-GAAP) (a/b) 13.1 %

           14.2  %            9.0  %


Tangible Equity Ratio, Tangible Common Equity Ratio, and Tangible Book Value per
Common Share - this schedule also includes "tangible equity," "tangible common
equity," and "tangible assets." Tangible equity ratio, tangible common equity
ratio and tangible book value per common share are non-GAAP financial measures
that management believes provide additional useful information about the levels
of tangible assets and tangible equity in relation to outstanding shares of
common stock. Management believes the use of ratios that utilize tangible equity
provides additional useful information to management and others about capital
adequacy because they present measures of those assets that can generate income.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Schedule 2
TANGIBLE EQUITY RATIO, TANGIBLE COMMON EQUITY RATIO, AND TANGIBLE BOOK VALUE PER
COMMON SHARE (ALL NON-GAAP MEASURES)
(Dollar amounts in millions, except per share                                  December 31,
amounts)                                                                 2019                2018                2017
Total shareholders' equity (GAAP)                           $  7,353            $  7,578            $  7,679
Goodwill and intangibles                                      (1,014)             (1,015)             (1,016)
Tangible equity (non-GAAP)                           (a)       6,339               6,563               6,663
Preferred stock                                                 (566)               (566)               (566)

Tangible common equity (non-GAAP)                    (b)    $  5,773            $  5,997            $  6,097
Total assets (GAAP)                                         $ 69,172            $ 68,746            $ 66,288
Goodwill and intangibles                                      (1,014)             (1,015)             (1,016)
Tangible assets (non-GAAP)                           (c)    $ 68,158            $ 67,731            $ 65,272
Common shares outstanding (thousands)                (d)     165,057             187,554             197,532
Tangible equity ratio (non-GAAP)                    (a/c)        9.3  %              9.7  %             10.2  %
Tangible common equity ratio (non-GAAP)             (b/c)        8.5  %              8.9  %              9.3  %

Tangible book value per common share (non-GAAP) (b/d) $34.98

          $31.97              $30.87


Efficiency Ratio and Adjusted Pre-provision Net Revenue - this schedule also
includes "adjusted noninterest expense," "taxable-equivalent net interest
income," "adjusted taxable-equivalent revenue," "pre-provision net revenue
("PPNR"), and "adjusted PPNR." The methodology of determining the efficiency
ratio may differ among companies. Management makes adjustments to exclude
certain items as identified in the subsequent schedule which it believes allows
for more consistent comparability among periods. Management believes the
efficiency ratio provides useful information regarding the cost of generating
revenue. Adjusted noninterest expense provides a measure as to how well the Bank
is managing its expenses, and adjusted PPNR enables management and others to
assess the Bank's ability to generate capital to cover credit losses through a
credit cycle. Taxable-equivalent net interest income allows management to assess
the comparability of revenue arising from both taxable and tax-exempt sources.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Schedule 3
EFFICIENCY RATIO (NON-GAAP) AND ADJUSTED PRE-PROVISION NET REVENUE (NON-GAAP)
(Dollar amounts in millions)                                               2019              2018              2017

Noninterest expense (GAAP)                                    (a)       $  1,742          $  1,679          $  1,656
Adjustments:
Severance costs                                                               25                 3                 7
Other real estate expense, net                                                (3)                1                (1)

Amortization of core deposit and other intangibles                             1                 1                 6
Restructuring costs                                                           15                 2                 4
Pension termination-related expense                                            -                 -                 -
Total adjustments                                             (b)             38                 7                16
Adjusted noninterest expense (non-GAAP)                    (a-b)=(c)    $  1,704          $  1,672          $  1,640
Net interest income (GAAP)                                    (d)       $  2,272          $  2,230          $  2,065
Fully taxable-equivalent adjustments                          (e)             26                22                35
Taxable-equivalent net interest income (non-GAAP)          (d+e)=(f)       2,298             2,252             2,100
Noninterest income (GAAP)                                     (g)            562               552               544
Combined income (non-GAAP)                                 (f+g)=(h)       2,860             2,804             2,644
Adjustments:
Fair value and nonhedge derivative loss                                       (9)               (1)               (2)
Securities gains, net                                                          3                 1                14
Total adjustments                                             (i)             (6)                -                12
Adjusted taxable-equivalent revenue (non-GAAP)             (h-i)=(j)    $  2,866          $  2,804          $  2,632
Pre-provision net revenue (non-GAAP)                        (h)-(a)     $  1,118          $  1,125          $    988
Adjusted pre-provision net revenue (non-GAAP)                (j-c)         1,162             1,132               992
Efficiency ratio (non-GAAP)                                  (c/j)          59.5  %           59.6  %           62.3  %


Bank Overview
Zions Bancorporation, National Association and its subsidiaries (collectively
"Zions Bancorporation, N.A.," "the Bank," "we," "our," "us") together comprise a
bank headquartered in Salt Lake City, Utah with assets of $69 billion, net
revenue (net interest income and noninterest income) exceeding $2.5 billion. We
operate as a collection of great community banks that emphasizes local authority
and responsibility for results. We are focused on the communities in our
footprint and banking businesses and their owners and executives in those
communities, where relationships are particularly important. Our experienced
bankers develop long-lasting relationships with our customers by providing
valuable advice and award-winning service; such relationships are further
enhanced by digital products our customers desire. Building such relationships
is essential to maintaining our deposit franchise, which currently provides us
with one of the lowest costs of deposits in the industry, and to maintaining an
overall high customer satisfaction relative to peers. We are a consistent
national and state-wide leader of customer survey awards in small and
middle-market banking, as well as a national leader in SBA lending and public
finance advisory services.
While we serve several important customer segments in our markets, our strategy
is especially focused on four key areas: Small Business, Commercial, Affluent,
and Capital Markets. Small Business and Commercial are segments where our local
operating model is very impactful and valued by our customers, and we continue
to invest in the capabilities that differentiate us from our competitors. We are
making strategic investments in Affluent and Capital Markets to deepen our
relationships with our core customers, while also improving noninterest income
contribution.
To enable the execution of our strategy, we are investing in five key areas:
•Our employees and building their capabilities
•Technologies that customers value most and that will make us efficient
•Simplifying how we do business at all levels of the company
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
•Maintaining effective risk management practices to ensure judicious risk taking
•Advanced enterprise data and analytics to support local execution
Our strategic objectives include:
•Achieving revenue growth that is competitive with the industry without
incurring excessive risk while maintaining a cost structure that results in an
efficiency ratio that is competitive with our peers. This includes improving our
profitability ratios relative to peers and over the long term driving superior
PPNR growth.
•We are focused on revenue initiatives, including simplifying underwriting
processes, simplified and fast account opening, and superior digital product
delivery to enable faster and safe small business customer growth. We are
developing our capabilities in capital markets, wealth management, mortgage and
retail banking to increase noninterest income.
•We are committed to expense control and are simplifying our operations in a
continual and systematic way. As operations are simplified, many such processes
can be automated and as such we are investing significantly in technology that
is expected to reduce delivery costs over time.
•Competing effectively against the largest banks with a combination of
technology and service.
•We have developed, and continue to develop, our digital delivery capabilities.
•We are consolidating our multiple core operating systems onto a single
operating system for commercial loans, certain retail loans, and all deposits,
referred to as our "Core Transformation Project." We believe this will give us
an advantage over other large regional banks by allowing us to more quickly
adopt emerging digital products.
•We continue to invest in high-impact areas to maintain customer satisfaction
results that are superior to peers. We are embarking on an initiative to provide
even greater levels of service by increasing our investment in our business
bankers and branch staff. This investment is expected to result in a key
differentiator between our bank and other large banks, especially for small
business customers who report that two of the top three key factors in
determining the bank they use are (1) the convenience of the location of the
branch and (2) access to an account officer.
•We believe that our long-term success depends upon the success of the local
communities we serve. We strive to make significant, long-term, business and
philanthropic investments that will benefit our communities.
•We strive to maintain a strong risk management profile to be a positive outlier
(i.e., superior performance relative to peers) in the event of an economic
downturn.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
RESULTS OF OPERATIONS
Executive Summary
Net Earnings Applicable to                                               Adjusted PPNR
   Common Shareholders                  Diluted EPS                      (in millions)                      Efficiency ratio
      (in millions)

[[Image Removed: zions-20191231_g2.jpg]][[Image Removed: zions-20191231_g3.jpg]][[Image Removed: zions-20191231_g4.jpg]][[Image Removed: zions-20191231_g5.jpg]] The decline in net

               Although earnings for 2019       The 

increase in adjusted We continue to strive for earnings applicable to

           were lower when compared         PPNR was primarily the           improvements to our efficiency
common shareholders from         with 2018, diluted EPS           result of increased              ratio.
2018 to 2019 was primarily       increased as a result of         interest income due to
due to a negative                the Bank repurchasing $1.1       loan growth and limiting
provision for 2018 that          billion, or 23.5 million         growth of noninterest
did not recur in 2019, and       shares, which was 12.5% of       expense.
an increase in noninterest       outstanding shares as of
expense.                         December 31, 2018.


In addition to the metrics shown above, the Bank's net interest margin ("NIM")
decreased 7 basis points ("bps") for the full year of 2019 versus 2018, which
was largely attributable to the low interest rate environment (see
"Interest-Earning Assets, Interest-Bearing Liabilities and Net Interest Margin"
for more information on the NIM).
Asset quality remained relatively stable in 2019. Total criticized and
classified loans increased $217 million, or 19%, and $105 million, or 15%,
respectively, from historically low levels in 2018, while nonaccrual loans
decreased $9 million, or 4%, during this same period. Net loan and lease
charge-offs, expressed as a percentage of average loans held for investment, was
0.08% in 2019, compared with net recoveries of 0.04% in 2018.
Specifically, the financial performance of 2019 relative to 2018 reflects:
•Moderate net interest income growth resulting from loan growth;
•A reduction in the overnight federal funds rate by 75 bps, which resulted in
net interest margin compression;
•Modest noninterest income growth due to continued focus on this source of
revenue; we experienced notable successes such as generating strong growth in
capital markets and foreign exchange fees related to arranging interest rate
hedges for our loan customers, loan syndication arrangement fees, and foreign
exchange fees. Wealth management and trust fees increased as a result of
increased corporate and personal trust revenue;
•Excluding the severance and restructuring charges of $37 million in the fourth
quarter of 2019, a slight increase in noninterest expense while we remain
focused on expense controls and continue to invest in technology and
simplification initiatives. We delivered on our commitment to limit adjusted
noninterest expense growth in 2019 to only a slight increase relative to our
2018 results. Adjusted noninterest expense increased $32 million, or 2%, to $1.7
billion in 2019;
•An increase in the provision for credit losses to $39 million in 2019 from
$(40) million in 2018. The 2019 provision increased due to loan growth,
stabilizing credit quality, and increased net charge-offs (mainly due to a few
larger isolated charge-offs). During 2018, strong improvements in credit quality
and net recoveries resulted in a negative provision;
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
•Average deposit growth of $1.9 billion, or 4%, was very strong during the
second half of 2019, which accounted for over 90% of the annual growth.
Although net earnings applicable to common shareholders decreased by 8% over the
prior year, earnings per diluted share increased by 2% due to the repurchase of
$1.1 billion, or 23.5 million shares, of Bank common stock during 2019.
Areas Experiencing Challenges in 2019
While 2017 and 2018 experienced increases in short-term interest rates, 2019
experienced a declining interest rate environment. The relatively flat yield
curve and low interest rate environment put pressure on our NIM. For the last
several years we have been focused on achieving positive operating leverage and
improving our profitability; however, in a period of falling interest rates, our
ability to achieve these objectives becomes more difficult.
Although loan growth was generally consistent with the targeted levels we had
established for 2019, we continued to experience a high level of competition
during the year. Some of this competition came from nonbank financial
institutions such as debt funds, debt capital markets, and covenant-light
structures.
Average loan growth of $2.8 billion, or 6%, exceeded average deposit growth of
$1.9 billion, or 4%. Consequently, on an average basis throughout 2019, we
relied more on wholesale funding to finance incremental balance sheet growth,
increasing our funding cost.
Noninterest income from customer-related fees increased 3% in 2019, compared
with 2018. While we experienced strength in capital markets and foreign exchange
fees and wealth management and trust fees, our other customer-related fees
declined or were relatively flat.
Focus for 2020
In 2020, we are focused on the ongoing initiatives related to Bank profitability
and returns on- and of-equity. Major areas of emphasis include the following:
•Manage our interest rate risk profile to move toward a more neutral
interest-rate sensitive position and to protect net income against further
declines in interest rates;
•Achieve broad-based loan growth (i.e., a low- to mid-single digit growth rate)
within acceptable concentration limits;
•Achieve similar, or improve upon, growth rates in noninterest income,
emphasizing customer-related fee income;
•Maintain adjusted noninterest expense at 2019 levels or lower while continuing
to invest in enabling technologies, which will help ensure long-term success in
an increasingly competitive marketplace;
•Manage noninterest expense growth linked to revenue growth, profitability and
digital delivery strategies.
•Implement technology upgrades and digital strategies to enhance automation and
simplification of front, middle and back office processes; and
•Maintain top quartile credit risk profile and superior risk management posture
leading to increasing returns of capital.

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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Schedule 4
KEY DRIVERS OF PERFORMANCE
                                                                                                               Change
Driver                                                                  2019             2018              better/(worse)

                                                                            (In billions)
Average net loans and leases                                         $  48.3          $  45.4                            6  %
Average money market investments                                         1.3              1.4                           (1)
Average total securities                                                15.2             15.6                           (2)
Average noninterest-bearing deposits                                    23.4             23.8                           (2)
Average total deposits                                                  55.1             53.2                            4
                                                                            (In millions)
Net interest income                                                  $ 2,272          $ 2,230                            2  %
Provision for credit losses                                               39              (40)                          NM
Noninterest income                                                       562              552                            2
Customer-related fee income                                              525              508                            3
Noninterest expense                                                    1,742            1,679                           (4)
Net interest margin                                                     3.54  %          3.61  %                       -7 bps
Nonaccrual loans 1                                                   $   243          $   252                            4  %
Ratio of net charge-offs to average loans and leases                    0.08  %         (0.04) %                      -12 bps

Ratio of nonperforming assets to loans and leases and other real estate owned 1

                                                     0.51  %          0.55  %                        4 bps

Ratio of total allowance for credit losses to loans and leases outstanding

                                                             1.14  %          1.18  %                        4 bps


1Includes loans held for sale.
Net Interest Income
Net interest income is the difference between interest earned on
interest-earning assets and interest paid on interest-bearing liabilities and is
more than three-quarters of our revenue. Net interest income is derived from
both the volume of interest-earning assets and interest-bearing liabilities and
their respective yields/rates.
Net interest income was $2.3 billion during 2019, an improvement of $42 million,
or 2%, compared with $2.2 billion during 2018. For both 2019 and 2018,
taxable-equivalent net interest income was $2.3 billion, compared with $2.1
billion in 2017. The tax rate used for calculating all taxable-equivalent
adjustments was 21% for both 2019 and 2018, and 35% for 2017. The slight
increase in net interest income is due to loan growth, noninterest-bearing
deposit stability and disciplined deposit pricing, partially offset by decreases
in benchmark interest rates. We are not assuming any further changes in
benchmark rates in our forecasts. However, because of lower overnight benchmark
federal funds rates, which decreased several times during 2019, partially offset
by loan growth and the benefit of our noninterest-bearing deposits, we expect
net interest income to decrease at a moderate pace in 2020 when compared with
2019, if current conditions persist.
Schedule 5
INTEREST-EARNING ASSETS, INTEREST-BEARING LIABILITIES AND NET INTEREST MARGIN
                                                                    2019                                                                              2018
(Dollar amounts in millions)                   Average           Amount of           Average            Average           Amount of           Average
                                               balance          interest 1             rate             balance          interest 1             rate

ASSETS


Total interest-earning assets                $ 64,942          $    2,709               4.17  %       $ 62,440          $    2,503               4.01  %
Total interest-bearing liabilities             37,675                 411               1.09            34,453                 251               0.73
Impact of net noninterest-bearing sources of
funds                                                                                   0.46                                                     0.33
Net interest margin                                            $    2,298               3.54  %                         $    2,252               3.61  %


The NIM was 3.54% and 3.61% for 2019 and 2018, respectively. When comparing 2019
with 2018, higher interest rates and a greater concentration of loans in the
earning asset mix led to an increase in earning asset yield, which was more than
offset by an increase in deposit rates and a modestly greater reliance on
higher-cost borrowed funds.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Funding loan growth with wholesale borrowings negatively impacted the NIM
relative to deposit funding, although it was accretive to net interest income.
Noninterest-bearing demand deposit accounts are a significant benefit to NIM.
The net impact of noninterest-bearing sources of funds on the NIM increased to
0.46% in 2019, compared with 0.33% in 2018.
Average interest-earning assets increased $2.5 billion from 2018, with average
rates improving 16 bps. Average interest-bearing liabilities increased $3.2
billion while average rates increased 36 bps over the same period.
[[Image Removed: zions-20191231_g6.jpg]]
[[Image Removed: zions-20191231_g7.jpg]]
Our average lending portfolio increased $2.8 billion to $48.3 billion, an
increase of 6%. The average balance of our investment securities portfolio
decreased $0.4 billion, while the year-end balance decreased $1.1 billion. The
loan growth was funded through a mix of deposits, securities run-off and
wholesale borrowings.
Interest expense increased $160 million, compared with 2018 results,
attributable to both an increase in the cost and quantity of deposits and
wholesale funding. Interest expense on deposits increased $119 million on $31.7
billion of average interest-bearing deposits.
Average loans increased $2.8 billion due to widespread growth in essentially all
loans categories, with average commercial loans accounting for over half of the
growth. Yields on average balances increased by 7 bps, 16 bps, and 18 bps in the
commercial, CRE and consumer portfolios, respectively. The commercial loan
growth was in municipal, commercial and industrial, and owner-occupied loans,
where our yields are generally lower than commercial real estate ("CRE"), but
higher than consumer. The federal funds target rate decreased three times in
2019 after increasing four times in 2018. A portion of our variable-rate loans
were not affected by these changes primarily due to longer reset frequency, or
because a substantial portion of our variable-rate interest-earning assets are
tied to longer-term rate indices, which rates were impacted by a relatively flat
yield curve for much of 2018 and 2019. Also, our earning assets generally
reprice more quickly than our funding sources. We expect moderate loan growth
during 2020, which may not be as strong as we experienced in 2019.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
[[Image Removed: zions-20191231_g8.jpg]]
[[Image Removed: zions-20191231_g9.jpg]]
Average noninterest-bearing demand deposits provided us with low-cost funding
and comprised 42% of average total deposits, which totaled $55.1 billion in
2019, compared with 45% of average total deposits, which totaled $53.2 billion,
for 2018. Average interest-bearing deposits increased 8% in 2019, compared with
2018. During 2019 the Federal Reserve decreased the overnight benchmark federal
funds rate by 75 bps, while the rate paid on the Bank's interest-bearing
deposits increased 34 bps.
We are actively monitoring and managing deposits, and have been reducing deposit
rates since mid-2019, as benchmark federal funds interest rates have decreased.
Our cost of total deposits during 2019 increased 21 bps relative to 2018, and we
expect the cost of deposits to decline in 2020 due to ongoing efforts to better
align deposit costs with lower market rates, assuming no further benchmark
interest rate increases.
Although we consider a wide variety of sources when determining our funding
needs, we benefit from access to deposits from a significant number of small to
mid-sized business customers, which provide us with a low cost of funds and have
a positive impact on our NIM. Including wholesale borrowings, the rate paid on
interest-bearing liabilities increased 36 bps.
The average balance of long-term debt increased $701 million compared with 2018,
while the average rate decreased 152 bps. During 2019 the Bank issued $500
million of senior notes with an interest rate of 3.35% and $500 million of
subordinated notes with an interest rate of 3.25%. Overall interest expense on
long-term debt increased $18 million. The Bank has used short-term Federal Home
Loan Bank ("FHLB") borrowings to fund some of its balance sheet growth during
the past couple of years. Average short-term debt grew $0.2 billion and the rate
paid increased 43 bps. Further changes in short-term borrowings will be
primarily driven by loan growth, deposit growth and the level of long term debt
as we do not expect significant decreases in investment security balances.
The spread on average interest-bearing funds was 3.08% in 2019 and 3.28% in
2018, respectively. The spread on average interest-bearing funds for these
periods was affected by the same factors that had an impact on the NIM. Interest
rate spreads and margin are impacted by the mix of assets we hold, the
composition of our loan and securities portfolios and the type of funding used.
Our estimates of the Bank's interest rate risk position are highly dependent
upon a number of assumptions regarding the repricing behavior of various deposit
and loan types in response to changes in both short-term and long-term interest
rates, balance sheet composition, and other modeling assumptions, as well as the
actions of competitors and customers in response to those changes. Further
detail on interest rate risk is discussed in "Interest Rate and Market
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Risk Management" on page 64. Refer to the "Liquidity Risk Management" section
beginning on page 69 for more information on how we manage liquidity risk.
Schedule 6
Net Interest Margin and Interest Rate Spreads in 2018 vs. 2017

                                                                    2018                                                                              

2017


(Dollar amounts in millions)                   Average           Amount of           Average            Average           Amount of           Average
                                               balance          interest 1             rate             balance          interest 1             rate

ASSETS


Total interest-earning assets                $ 62,440          $    2,503               4.01  %       $ 60,874          $    2,227               3.65  %
Total interest-bearing liabilities             34,453                 251               0.73            32,932                 127               0.38
Impact of net noninterest-bearing sources of
funds                                                                                   0.33                                                     0.18
Net interest margin                                            $    2,252               3.61  %                         $    2,100               3.45  %


The NIM was 3.61% and 3.45% for 2018 and 2017, respectively. When comparing 2018
with 2017, changes in asset mix resulted in higher average loans, lower average
securities and money market investments, and higher average interest-bearing
deposits and wholesale borrowings balances to fund overall balance sheet growth.
The expansion of NIM reflected a higher loan yield with only a moderate increase
in funding costs. Average interest-earning assets increased $1.6 billion from
2017, with average rates improving 36 bps. Average interest-bearing liabilities
increased $1.5 billion and average rates increased 35 bps over the same period.
[[Image Removed: zions-20191231_g10.jpg]]
[[Image Removed: zions-20191231_g11.jpg]]
Our average lending portfolio increased $1.9 billion to $45.4 billion, an
increase of 4%. The average balance of our investment securities portfolio
decreased $0.1 billion, while year-end balances decreased $0.5 billion. The net
earning asset growth was funded through a mix of deposits and wholesale
borrowings.
Interest expense increased $124 million compared to 2017 results, mainly due to
both an increase in the cost and quantity of deposits and wholesale funding.
Interest expense on deposits increased $76 million on $29.4 billion of average
interest-bearing deposits.
The increase in the average loan portfolio was due to growth in 1-4 family
residential, commercial and industrial, and municipal lending. Yields on average
balances increased by 43 bps, 45 bps, and 20 bps in the commercial, CRE
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
and consumer portfolios, respectively. Much of the consumer growth was in
consumer 1-4 family residential, where our yields are generally lower than on
commercial loans.
[[Image Removed: zions-20191231_g12.jpg]]
[[Image Removed: zions-20191231_g13.jpg]]
Average noninterest-bearing demand deposits comprised 45% of average total
deposits, which totaled $53.2 billion in 2018, compared with 46% of average
total deposits, which totaled $52.2 billion, for 2017. Average interest-bearing
deposits increased 3% in 2018, compared with 2017. During 2018 the Federal
Reserve increased the overnight benchmark federal funds rate by 100 bps, while
the rate paid on the Bank's interest-bearing deposits increased 25 bps, implying
a deposit beta of 25%. Including wholesale borrowings, the rate paid on
interest-bearing liabilities increased 35 bps.
The average balance of long-term debt increased $118 million compared with 2017,
while the average rate decreased 58 bps. During 2018, the Bank issued $500
million of senior notes with an interest rate of 3.5%. Overall interest expense
on long-term debt increased $4 million. Average short-term debt grew $466
million and the rate paid increased 88 bps.
The spread on average interest-bearing funds was 3.28% in 2018 and 3.27% in
2017, respectively. The spread on average interest-bearing funds for these
periods was affected by the same factors that had an impact on the NIM. Refer to
the "Liquidity Risk Management" section beginning on page 69 for more
information on how we manage liquidity risk.
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Schedule 7
AVERAGE BALANCE SHEETS, YIELDS AND RATES
                                                                    2019                                                                              

2018


(Dollar amounts in millions)                   Average           Amount of           Average            Average           Amount of           Average
                                               balance          interest 1             rate             balance          interest 1             rate
ASSETS
Money market investments                     $  1,346          $       32               2.41  %       $  1,360          $       29               2.12  %
Securities:
Held-to-maturity                                  706                  26               3.69               781                  28               3.56
Available-for-sale                             14,389                 340               2.36            14,712                 328               2.23
Trading account                                   147                   6               4.45               109                   4               3.97
Total securities                               15,242                 372               2.45            15,602                 360               2.31
Loans held for sale                                89                   3               2.90                53                   2               4.63
Loans and leases 2
Commercial                                     24,990               1,215               4.86            23,333               1,118               4.79
Commercial real estate                         11,675                 597               5.11            11,079                 549               4.95
Consumer                                       11,600                 490               4.22            11,013                 445               4.04
Total Loans and leases                         48,265               2,302               4.77            45,425               2,112               4.65
Total interest-earning assets                  64,942               2,709               4.17            62,440               2,503               4.01
Cash and due from banks                           610                                                      549
Allowance for loan losses                        (501)                                                    (495)
Goodwill and intangibles                        1,014                                                    1,015
Other assets                                    3,506                                                    3,060
Total assets                                 $ 69,571                                                 $ 66,569
LIABILITIES AND SHAREHOLDERS' EQUITY
Interest-bearing deposits:
Saving and money market                      $ 26,852          $      160               0.60  %       $ 25,480          $       81               0.32  %
Time                                            4,868                  94               1.94             3,876                  54               1.38
Foreign                                             -                   -                  -                 -                   -                  -
Total interest-bearing deposits                31,720                 254               0.80            29,356                 135               0.46
Borrowed funds:
Federal funds purchased and other short-term
borrowings                                      4,719                 111               2.36             4,562                  88               1.93
Long-term debt                                  1,236                  46               3.69               535                  28               5.21
Total borrowed funds                            5,955                 157               2.64             5,097                 116               2.27
Total interest-bearing liabilities             37,675                 411               1.09            34,453                 251               0.73
Noninterest-bearing deposits                   23,361                                                   23,827
Total deposits and interest-bearing
liabilities                                    61,036                 411               0.67            58,280                 251               0.43
Other liabilities                               1,004                                                      699
Total liabilities                              62,040                                                   58,979
Shareholders' equity:
Preferred equity                                  566                                                      566
Common equity                                   6,965                                                    7,024

Total shareholders' equity                      7,531                                                    7,590
Total liabilities and shareholders' equity   $ 69,571                                                 $ 66,569
Spread on average interest-bearing funds                                                3.08                                                     3.28
Impact of net noninterest-bearing sources of
funds                                                                                   0.46                                                     0.33
Net interest margin                                            $    2,298               3.54                            $    2,252               3.61
Memo: total cost of deposits                                                            0.46                                                     0.25


1 Taxable-equivalent rates used where applicable. See "GAAP to Non-GAAP
Reconciliations" on page 27 for more information regarding taxable-equivalent
net interest income.
2 Net of unearned income and fees, net of related costs. Loans include
nonaccrual and restructured loans.



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                       2017                                                                                           2016                                                           2015
  Average           Amount of           Average            Average           Amount of           Average            Average           Amount of           Average
  balance          interest 1             rate             balance          interest 1             rate             balance          interest 1             rate

$  1,539          $       19               1.23  %       $  3,664          $       21               0.59  %       $  8,252          $       23               0.28  %

     776                  31               3.95               675                  30               4.40               581                  30               5.08
  14,907                 313               2.10             9,546                 184               1.93             5,181                 100               1.93
      64                   2               3.75                83                   3               3.76                64                   2               3.46
  15,747                 346               2.20            10,304                 217               2.11             5,826                 132               2.26
      87                   3               3.56               140                   5               3.36               125                   5               3.61

  22,116                 964               4.36            21,748                 913               4.20            21,419                 903               4.22
  11,184                 504               4.50            11,131                 472               4.24            10,178                 454               4.46
  10,201                 391               3.84             9,183                 351               3.83             8,574                 334               3.91
  43,501               1,859               4.27            42,062               1,736               4.13            40,171               1,691               4.21
  60,874               2,227               3.65            56,170               1,979               3.53            54,374               1,851               3.40
     786                                                      675                                                      642
    (548)                                                    (601)                                                    (607)
   1,019                                                    1,027                                                    1,035
   2,985                                                    2,779                                                    2,601
$ 65,116                                                 $ 60,050                                                 $ 58,045

$ 25,453          $       39               0.15  %       $ 25,672          $       37               0.15  %       $ 24,619          $       38               0.16  %
   2,966                  20               0.69             2,333                  12               0.49             2,274                  10               0.43
       -                   -                  -               128                   -               0.28               379                   1               0.18
  28,419                  59               0.21            28,133                  49               0.18            27,272                  49               0.18

   4,096                  44               1.05               456                   1               0.27               235                   -               0.14
     417                  24               5.79               703                  37               5.18             1,016                  69               6.75
   4,513                  68               1.49             1,159                  38               3.25             1,251                  69               5.51
  32,932                 127               0.38            29,292                  87               0.30            28,523                 118               0.41
  23,781                                                   22,462                                                   21,366
  56,713                 127               0.22            51,754                  87               0.14            49,889                 118               0.20
     624                                                      625                                                      592
  57,337                                                   52,379                                                   50,481

     631                                                      756                                                      983
   7,148                                                    6,915                                                    6,581

   7,779                                                    7,671                                                    7,564
$ 65,116                                                 $ 60,050                                                 $ 58,045
                                           3.27                                                     3.23                                                     2.99
                                           0.18                                                     0.14                                                     0.20
                  $    2,100               3.45                            $    1,892               3.37                            $    1,733               3.19
                                           0.11                                                     0.10                                                     0.10






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Schedule 8 analyzes the year-to-year changes in net interest income on a fully
taxable-equivalent basis for the years indicated. For purposes of calculating
the yields in these schedules, the average loan balances also include the
principal amounts of nonaccrual and restructured loans. However, interest
received on nonaccrual loans is included in income only to the extent that cash
payments have been received and not applied to principal reductions. In
addition, interest on restructured loans is generally accrued at reduced rates.
Schedule 8
ANALYSIS OF INTEREST CHANGES DUE TO VOLUME AND RATE
                                                         2019 over 2018                                                                          2018 over 2017
                                                  Changes due to                                                           Changes due to
(In millions)                                  Volume          Rate1                        Total changes    Volume           Rate1                   Total changes
INTEREST-EARNING ASSETS
Money market investments                     $    -           $   3          $  3          $        (2)              $ 12             $    10
Securities:
Held-to-maturity                                 (3)              1            (2)                   -                 (3)                 (3)
Available-for-sale                               (7)             19            12                   (4)                19                  15
Trading account                                   1               1             2                    2                  -                   2
Total securities                                 (9)             21            12                   (2)                16                  14
Loans held for sale                               1               -             1                   (1)                 -                  (1)
Loans and leases2
Commercial                                       81              16            97                   55                 99                 154
Commercial Real Estate                           30              18            48                   (5)                50                  45
Consumer                                         25              20            45                   32                 22                  54
Total loans and leases                          136              54           190                   82                171                 253
Total interest-earning assets                   128              78           206                   77                199                 276
INTEREST-BEARING LIABILITIES
Interest-bearing deposits:
Saving and money market                           5              74            79                   (1)                43                  42
Time                                             15              25            40                    8                 26                  34

Total interest-bearing deposits                  20              99           119                    7                 69                  76
Borrowed funds:
Federal funds purchased and other short-term
borrowings                                        3              20            23                    4                 40                  44
Long-term debt                                   26              (8)           18                    6                 (2)                  4
Total borrowed funds                             29              12            41                   10                 38                  48
Total interest-bearing liabilities               49             111           160                   17                107                 124
Change in taxable-equivalent net interest
income                                       $   79           $ (33)         $ 46          $        60               $ 92             $   152


1 Taxable-equivalent rates used where applicable.
2 Net of unearned income and fees, net of related costs. Loans include
nonaccrual and restructured loans.
In the analysis of interest changes due to volume and rate, changes due to the
volume/rate variance are allocated to volume with the following exceptions: when
volume and rate both increase, the variance is allocated proportionately to both
volume and rate; when the rate increases and volume decreases, the variance is
allocated to rate.
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Provision for Credit Losses
Schedule 9
TOTAL ALLOWANCE AND PROVISION FOR CREDIT LOSSES
(In millions)                                      December 31, 2019        

December 31, 2018 Amount Change Percent Change



At year end:
Allowance for loan and lease losses               $           495            $           495            $         -                      -  %
Reserve for unfunded lending commitments                       59                         57                      2                      4
Total allowance for credit losses                 $           554            $           552            $         2                      -  %

For the year ended:
Provision for loan losses                         $            37            $           (39)           $        76                     NM
Provision for unfunded lending commitments                      2                         (1)                     3                     NM
Total provision for credit losses                 $            39            $           (40)           $        79                     NM


The allowance for credit losses ("ACL") is the combination of both the ALLL and
the reserve for unfunded lending commitments ("RULC"). The ALLL represents the
estimated probable losses inherent in the loan and lease portfolio as of the
balance sheet date. The RULC represents the estimated reserve for potential
losses associated with off-balance sheet commitments. Changes in the ALLL and
RULC, including changes in net charge-offs, are recorded in the provision for
loan and lease losses and the provision for unfunded lending commitments in the
income statement, respectively.
The ACL increased $2 million to $554 million at December 31, 2019, compared with
$552 million at December 31, 2018. The slight increase in the ACL from the prior
year period is primarily due to loan growth, partially offset by recent default
and loss rates that are lower than long-term averages.
The provision for credit losses, which is the combination of both the provision
for loan losses and the provision for unfunded lending commitments, was $39
million in 2019, compared with $(40) million in 2018. The provision for unfunded
lending commitments may be subject to sizable fluctuations due to changes in the
timing and volume of loan commitments, originations, fundings and changes in
credit quality.
See Note 6 of the Notes to Consolidated Financial Statements and "Credit Risk
Management" on page 54 for more information on how we determine the appropriate
level for the ALLL and the RULC.
On January 1, 2020, we adopted Accounting Standards Update ("ASU") 2016-13,
Credit Losses (Topic 326): Measurement of Credit Losses on Financial
Instruments, and its subsequent updates, often referred to as the Current
Expected Credit Loss ("CECL") model. Upon adoption of the ASU, Zions recorded
the full amount of the ACL for loans and leases of $526 million, compared with
$554 million at December 31, 2019, resulting in an after-tax increase to
retained earnings of $20 million. The impact of the adoption of CECL for our
securities portfolio was less than $1 million. As a result of this new
accounting standard, we expect our allowance for credit losses will become more
volatile primarily because, under the new process, the allowance is subject to
economic forecasts that may change materially from period to period. For more
information see "Critical Accounting Policies and Significant Estimates" on page
75.
Noninterest Income
Noninterest income represents revenues we earn for products and services that
have no associated interest rate or yield. Growing noninterest income is a key
strategic priority, and several strategic initiatives are underway to support
this effort. Specifically, we are working to leverage our focus on commercial
and small business customers to accelerate sales of capital markets products and
wealth advisory services. Noninterest income accounted for 20% of net revenue
during both 2019 and 2018. For 2019, noninterest income was $562 million,
compared with $552 million in 2018 and $544 million in 2017. During 2019, we
experienced strong growth in capital markets and
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foreign exchange fees driven by income from customer interest rate swap
activity, loan syndication arrangement fees and foreign exchange fees, followed
by growth in our wealth management and trust fees, while experiencing declines
in commercial account fees.
We believe a subtotal of customer-related fees provides a better view of income
over which we have more direct near-term control. It excludes items such as
dividends, insurance-related income, mark-to-market adjustments on certain
derivatives, and securities gains and losses.
Schedule 10 presents a comparison of the major components of noninterest income
for the past three years.
Schedule 10
NONINTEREST INCOME
                                                                                Percent                                                  Percent
(Dollar amounts in millions)              2019          Amount change            change            2018          Amount change            change            2017

Commercial account fees                 $ 121          $        (1)                  (1) %       $ 122          $        (4)                  (3) %       $ 126
Card fees                                  92                   (2)                  (2)            94                   (2)                  (2)            96
Retail and business banking fees           78                    -                    -             78                    -                    -             78
Loan-related fees and income               75                    1                    1             74                    2                    3             72
Capital markets and foreign exchange
fees                                       78                   20                   34             58                    9                   18        

49


Wealth management and trust fees           60                    5                    9             55                    8                   17             47
Other customer-related fees                21                   (6)                 (22)            27                    5                   23             22
Customer-related fees                     525                   17                    3            508                   18                    4            490
Dividends and other income                 34                   (9)                 (21)            43                    3                    8             40
Securities gains, net                       3                    2                  200              1                  (13)                 (93)            14
Total noninterest income                $ 562          $        10                    2  %       $ 552          $         8                    1  %       $ 544


Customer-related fees increased by $17 million, or 3%, from 2018 to 2019.
Capital markets and foreign exchange fees increased by $20 million as a result
of an $11 million increase in income from arranging interest rate hedges for our
loan customers, a $4 million increase in loan syndication arrangement fees and a
$3 million increase in foreign exchange fees. Wealth management and trust fees
increased by $5 million, or 9%, as a result of increased corporate and personal
trust revenue. Other customer-related fees decreased by $6 million, or 22%,
primarily as a result of the sale of a minor business in the first quarter of
2019.
Dividends and other income decreased by $9 million primarily due to valuation
adjustments on client-related interest rate swaps during 2019. As a result of
the decline in interest rates during 2019 and increased client activity during
the year, these client-related interest rate swaps significantly increased in
value, resulting in the Bank having a larger exposure to the clients and a $9
million valuation adjustment in 2019, compared with a valuation adjustment of $1
million in 2018. Dividends and other income also decreased during 2019 due to a
$3 million gain on venture capital investments in 2018 that did not recur in
2019 and a $3 million decrease in dividends from the Federal Reserve resulting
from a decline in our Federal Reserve stock held and a decline in the 10-year
Treasury, partially offset by a $3 million increase in other miscellaneous
income.
Noninterest Expense
Noninterest expense increased by $63 million, or 4%, from 2018 to 2019. Adjusted
noninterest expense increased by $32 million, or 2%, over the same period. This
2% increase is within our previously communicated growth rate of low
single-digit percentage range relative to the prior year. See "GAAP to Non-GAAP
Reconciliations" on page 27 for more information regarding the calculation of
adjusted noninterest expense.
We have developed a culture that continually seeks to streamline and make more
simple and efficient processes required to operate the Bank. As part of our
focus on noninterest expenses, in October 2019, we announced a 5% workforce
reduction that occurred in the fourth quarter of 2019. We also announced the
closure of multiple branches beginning in the fourth quarter of 2019, including
12 branches scheduled to close during 2020. As a result of this reduction in
staffing, we recognized $22 million of severance and $15 million of other
restructuring-related costs
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primarily related to centralizing our office space in Utah and the closure of
certain branches across our footprint. In 2018 we successfully completed the
merger of the holding company with, and into, the bank subsidiary. The
consolidation of the holding company into the bank reduced duplicative
regulatory examinations and certain regulatory requirements. We remain focused
on expense control efforts, while continuing to invest in technology
initiatives.
Schedule 11 presents a comparison of the major components of noninterest expense
for the past three years.
Schedule 11
NONINTEREST EXPENSE
                                                                                 Percent                                                    Percent
(Dollar amounts in millions)              2019           Amount change            change             2018           Amount change            change    

2017

Salaries and employee benefits $ 1,141 $ 71

           7  %       $ 1,070          $        64                    6  %       $ 1,006
Occupancy, net                             133                    1                    1              132                    3                    2              129
Furniture, equipment and software, net     135                    9                    7              126                   (4)                  (3)    

130


Other real estate expense, net              (3)                  (4)                (400)               1                    2                 (200)              (1)
Credit-related expense                      20                   (5)                 (20)              25                   (4)                 (14)              29
Professional and legal services             47                   (5)                 (10)              52                   (5)                  (9)              57
Advertising                                 19                   (7)                 (27)              26                    4                   18               22
FDIC premiums                               25                  (25)                 (50)              50                   (3)                  (6)              53
Other                                      225                   28                   14              197                  (34)                 (15)             231
Total noninterest expense              $ 1,742          $        63                    4          $ 1,679          $        23                    1          $ 1,656
Adjusted noninterest expense           $ 1,704          $        32                    2  %       $ 1,672          $        32                    2  %       $ 1,640


Schedule 12
SALARIES AND EMPLOYEE BENEFITS
                                                                                         Percent                                                              Percent
(Dollar amounts in millions)            2019            Amount/quantity change            change             2018            Amount/quantity change            change             2017

Salaries and bonuses                 $   953          $                58                      6  %       $   895          $                46                      5  %       $   849
Employee benefits:
Employee health and insurance             83                            6                      8               77                            8                     12               69
Retirement                                49                            4                      9               45                            7                     18               38
Payroll taxes and other                   56                            3                      6               53                            3                      6               50
Total benefits                           188                           13                      7              175                           18                     11              157
Total salaries and employee benefits $ 1,141          $                71                      7  %       $ 1,070          $                64                      6  %       $ 1,006
Full-time equivalent employees at
December 31                           10,188                          (13)                     -           10,201                          118                      1           10,083


Salaries and employee benefits increased by $71 million, or 7%, in 2019,
compared with 2018. Salaries and employee benefits increased due to a $33
million increase in base salaries resulting from salary merit increases, a $22
million increase in severance expenses primarily from the previously announced
reduction in staffing levels, a $6 million increase in employee medical costs,
and a $4 million increase in retirement expenses. These increases were partially
offset by a $7 million decrease in incentive compensation.
Salaries and employee benefits increased by $64 million, or 6%, in 2018,
compared with 2017. Salaries and employee benefits increased in 2018 primarily
due to a $29 million increase in base salaries resulting from salary increases
related to the Tax Cuts and Jobs Act, merit increases and increased headcount,
and a $19 million increase in incentive compensation, of which $7 million
relates to the Tax Cuts and Jobs Act. The remaining $16 million increase was
primarily a result of an $8 million increase in the Bank's medical plans and a
$7 million increase in the Bank's contribution to the employee 401(k) plan, as a
result of improved financial performance.
Furniture and equipment expense increased $9 million, or 7%, in 2019, primarily
from increased amortization expense related to capitalized technology costs from
the successful implementation of our commercial and
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consumer loan systems. Furniture and equipment expense decreased by $4 million
in 2018, primarily due to decreased software maintenance expense, partially
offset by increased amortization of capitalized software.
Professional and legal services decreased $5 million from 2018 to $47 million in
2019. The decrease was primarily a result of lower consulting fees related to
our simplification and technology initiatives. The $5 million decrease in 2018
from 2017 was for the same reason.
Advertising expense decreased by $7 million to $19 million for 2019. This
decrease was mainly due to lower sponsorships. Advertising expense in 2018 was
$4 million higher compared with 2017, primarily due to increased media expense.
FDIC premiums were $25 million in 2019, compared with $50 million in 2018. This
decrease was primarily due to the elimination of the FDIC surcharge for large
banks because the required Deposit Insurance Fund reserve ratio had been met and
the Bank issuing unsecured debt which results in lower FDIC premiums.
Other noninterest expense increased $28 million to $225 million in 2019,
compared with $197 million in 2018. This increase was due to a $13 million
impairment related to centralizing our office space in Utah and the closure of
certain branches across our footprint, and $10 million of customer
reimbursements made by the Bank to remedy a self-identified operational issue.
Other noninterest expense decreased $34 million from 2017 to 2018 as a result of
a one-time $12 million charitable contribution made at the end of 2017 and a
decrease in employee and operational expenses resulting from the Bank's
simplification and efficiencies initiatives.
In October 2018, we announced the termination of the defined benefit pension
plan subject to obtaining necessary regulatory approval. Completion of this
termination is expected in 2020. Plan participant benefits will choose to
receive an annuity or a lump-sum payment. The elimination of the plan is
expected to result in a onetime charge of approximately $10 million to $15
million, likely toward the middle of 2020, in addition to the reclassification
of an approximate $17 million loss out of AOCI into earnings. The current
estimate of this expense is subject to change depending upon a number of factors
including plan performance, participant elections between lump-sum distribution
options and an annuity option, and market competitiveness in the annuity bid
process.
Branch closing costs and other efficiency-related cost accelerations will be
recognized in the next several quarters. Excluding the severance, branch
closing, and other efficiency-related cost acceleration expenses, adjusted
noninterest expense for 2019 experienced a 2% increase relative to the prior
year. We expect 2020 expenses to be the same as, or slightly reduced from, 2019
results, excluding the expected pension termination expense, severance and other
restructuring expenses.
Income Taxes
Income tax expense was $237 million in 2019, $259 million in 2018, and $344
million in 2017. Our effective income tax rates were 22.5% in 2019, 22.7% in
2018, and 36.8% in 2017. The income tax rates for all tax years were reduced by
nontaxable municipal interest income and nontaxable income from certain
bank-owned life insurance ("BOLI"). The income tax rates for 2019 and 2018 were
positively impacted by the decrease in the corporate federal income tax rate to
21% from 35% due to the Tax Cuts and Jobs Act, which was effective January 1,
2018. This rate benefit was partially reduced by the nondeductibility of FDIC
premiums, certain executive compensation and other fringe benefits as enacted by
the new tax law.
The tax rate for 2017 was impacted by a one-time $18 million benefit to tax
expense related to the reevaluation of state tax positions, an excess tax
benefit of $9 million from the implementation of a new accounting guidance
related to share-based compensation, and a net DTA write-off of $47 million
through income tax expense associated with the decrease in the federal income
tax rate from the passage of new legislation.
The Bank continued to invest in technology initiatives, low-income housing and
municipal securities during 2019, 2018 and 2017, generating tax credits and
nontaxable income that benefited the tax rate each year.
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We had a net DTA balance of $37 million at December 31, 2019 compared with $130
million at December 31, 2018. The decrease in the net DTA resulted primarily
from the decrease in unrealized losses in OCI related to securities, an increase
in deferred loan fees and accelerated tax deductions on certain technology
initiatives and depreciable property during 2019. We did not record any
valuation allowance for GAAP purposes as of December 31, 2019. Note 20 of the
Notes to Consolidated Financial Statements discloses information about the
Bank's evaluation of its DTA, including any potential additional valuation
allowances.
Preferred Stock Dividends and Redemption
Preferred stock dividends were $34 million during both 2019 and 2018, which was
a $6 million decrease from $40 million in 2017. Preferred stock dividends
decreased beginning in 2018 as a result of the completion of a tender offer on
our $144 million of Series F preferred stock during 2017. Preferred dividends
are expected to continue at $34 million for 2020. See further details in Note 14
of the Notes to Consolidated Financial Statements.
BUSINESS SEGMENT RESULTS
We manage our operations and prepare management reports and other information
with a primary focus on geographical area. Our banking operations are managed
under their own individual brand names, including Zions Bank, Amegy Bank
("Amegy"), California Bank & Trust ("CB&T"), National Bank of Arizona ("NBAZ"),
Nevada State Bank ("NSB"), Vectra Bank Colorado ("Vectra"), and The Commerce
Bank of Washington ("TCBW"). Performance assessment and resource allocation are
based upon this geographical structure. Most of the lending and other decisions
affecting customers are made at the local level. The accounting policies of the
individual segments are the same as those of the Bank. We allocate the cost of
centrally provided services to the business segments based upon estimated or
actual usage of those services. We also use an internal Funds Transfer Pricing
("FTP") allocation system to report results of operations for business segments.
This process is continually refined. The operating segment identified as "Other"
includes certain nonbank financial service subsidiaries, centralized back-office
functions, and eliminations of transactions between segments. See Note 22 of the
Notes to Consolidated Financial Statements for more information on the Other
segment, and more performance information including net interest income,
noninterest income, and noninterest expense by segment..
During 2019, our banking operations experienced improved financial performance
when compared with 2018. Common areas of financial performance experienced at
various levels of the segments include:
• Increased loan balances across all geographies;
•Continued strong or improvements in credit quality; and
•Growth in customer deposit balances across almost all segments.
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Schedule 13 shows selected financial information for our business segments.
Ratios are calculated based on amounts in thousands.
Schedule 13
SELECTED SEGMENT INFORMATION
                                                         Zions Bank                                                           Amegy                                                CB&T
(Dollar amounts in millions)                                2019        2018      2017                  2019        2018      2017                  2019        2018     2017
KEY FINANCIAL INFORMATION
Total average loans                          $ 13,109    $ 12,643    $ 12,481            $ 12,235    $ 11,358    $ 11,021            $ 10,763    $ 10,033    $ 9,539
Total average deposits                         15,870      15,410      15,986              11,627      11,160      11,096              11,522      11,268     11,030
Income before income taxes                        364         353         301                 282         353         209                 287         272        236
CREDIT QUALITY
Provision for credit losses                  $     18    $      8    $     20            $      9    $    (80)   $     20            $      7    $     15    $    (5)
Net loan and lease charge-offs                      9           1          35                  19         (17)         40                  10           4          1
Ratio of net charge-offs to average loans
and leases                                       0.07  %     0.01  %     0.28  %             0.16  %    (0.15) %     0.36  %             0.09  %     0.04  %    0.01  %
Allowance for credit losses                  $    144    $    136    $    130            $    182    $    189    $    247            $     75    $     79    $    69
Ratio of allowance for loan losses to net
loans and leases, at year-end                    1.10  %     1.08  %     1.04  %             1.49  %     1.66  %     2.24  %             0.70  %     

0.79 % 0.72 % Nonperforming lending-related assets $ 86 $ 68 $ 83

$     60    $     79    $    236            $     49    $     48    $    47
Ratio of nonperforming lending-related
assets to net loans and leases and other
real estate owned                                0.65  %     0.52  %     0.67  %             0.49  %     0.69  %     2.07  %             0.45  %     

0.45 % 0.47 % Accruing loans past due 90 days or more $ 2 $ 11 $ 10

$      2    $      1    $      7            $      5    $      9    $    19
Ratio of accruing loans past due 90 days or
more to net loans and leases                     0.02  %     0.09  %     0.08  %             0.02  %     0.01  %     0.06  %             0.05  %     0.09  %    0.20  %


                                              NBAZ                                                          NSB                                                         Vectra                               TCBW
(Dollar amounts in millions)                  2019       2018     2017                 2019       2018     2017                 2019       2018     2017                 2019       2018     2017
KEY FINANCIAL INFORMATION
Total average loans             $ 4,774    $ 4,608    $ 4,267            $ 2,630    $ 2,394    $ 2,357            $ 3,109    $ 2,924    $ 2,644            $ 1,194    $ 1,118    $   926
Total average deposits            5,002      4,931      4,762              4,512      4,286      4,254              2,853      2,761      2,756              1,094      1,092      1,107
Income before income taxes          111         97         90                 52         41         35                 52         44         44                 38         34         27
CREDIT QUALITY
Provision for credit losses     $     2    $     8    $    (8)           $    (1)   $     1    $   (11)           $     3    $     6    $     1            $    (1)   $     2    $     2
Net loan and lease charge-offs        -          -         (1)                (3)        (4)        (3)                 2          -          2                  -          -          -
Ratio of net charge-offs to
average loans and leases              -  %       -  %   (0.02) %           (0.11) %   (0.17) %   (0.13) %            0.06  %       -  %    0.08  %               -  %       -  %       -  %
Allowance for credit losses     $    37    $    35    $    28            $    16    $    15    $    11            $    30    $    29    $    24            $     9    $    11    $     9
Ratio of allowance for loan
losses to net loans and leases,
at year-end                        0.78  %    0.76  %    0.66  %            0.61  %    0.63  %    0.47  %            0.96  %    0.99  %    0.91  %            0.75  %    0.98  %    0.97  %
Nonperforming lending-related
assets                          $    14    $    18    $    17            $    27    $    18    $    17            $    11    $    20    $    10            $     4    $     4    $     6
Ratio of nonperforming
lending-related assets to net
loans and leases and other real
estate owned                       0.29  %    0.39  %    0.38  %            1.00  %    0.72  %    0.72  %            0.35  %    0.66  %    0.36  %            0.33  %    0.37  %    0.58  %
Accruing loans past due 90 days
or more                         $     -    $     1    $     -            $     -    $     -    $     -            $     1    $     -    $     -            $     -    $     -    $     -
Ratio of accruing loans past
due 90 days or more to net
loans and leases                      -  %    0.02  %       -  %               -  %       -  %       -  %            0.03  %       -  %    0.01  %               -  %       -  %       -  %


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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Zions Bank
Zions Bank is headquartered in Salt Lake City, Utah, and is primarily
responsible for conducting operations in Utah, Idaho, and Wyoming. If it were a
separately chartered bank, it would be the largest full-service commercial bank
in Utah and the 4th largest in Idaho, as measured by domestic deposits in these
states.
Zions Bank's income before income taxes increased by $11 million, or 3%, during
2019. Net interest income increased by $30 million, which was partially offset
by a $10 million increase in the provision for credit losses and a $9 million
increase in noninterest expense. The loan portfolio increased by $178 million
during 2019, which consisted of increases of $72 million and $115 million in
commercial and CRE loans, respectively, and a decrease of $9 million in consumer
loans. The ratio of allowance for loan losses to net loans and leases increased
slightly to 1.10% at December 31, 2019 from 1.08% at December 31, 2018.
Nonperforming lending-related assets increased $18 million, or 26%, from the
prior year. Deposits increased by 7% from 2018 to 2019.
Amegy Bank
Amegy Bank is headquartered in Houston, Texas. If it were a separately chartered
bank, it would be the 8th largest full-service commercial bank in Texas as
measured by domestic deposits in the state.
Amegy's income before income taxes decreased by $71 million, or 20%, during
2019. The decrease in income before income taxes is mainly due to a $89 million
increase in the provision for credit losses, partially offset by increases of $6
million and $8 million in net interest income and noninterest income,
respectively. The credit quality of Amegy's loan portfolio improved during 2018,
mainly due to improvements in the oil and gas-related portfolio, which led to
$80 million negative provision for credit losses in 2018. Credit quality
remained strong in 2019. The ratio of the ALLL to net loans and leases decreased
to 1.49% at December 31, 2019 from 1.66% a year earlier. During 2019,
nonperforming lending-related assets decreased $19 million, or 24%. Amegy has
been able to achieve strong loan portfolio growth, resulting in a $770 million
increase from the prior year. During 2019, commercial, consumer, and CRE loans
increased by $474 million, $235 million and $61 million, respectively. Deposits
increased by 2% from 2018 to 2019.
California Bank & Trust
California Bank & Trust is headquartered in San Diego, California. If it were a
separately chartered bank, it would be the 16th largest full-service commercial
bank in California as measured by domestic deposits. Its core business is built
on relationship banking by providing commercial, real estate and consumer
lending, depository services, international banking, cash management, and
community development services.
CB&T's income before income taxes increased by $15 million, or 6%, during 2019
primarily from an increase in net interest income due to loan growth. CB&T's
loan portfolio increased by $310 million in 2019 from the prior year. During
2019, commercial, CRE and consumer loans increased by $156 million, $93 million
and $61 million, respectively. The credit quality of CB&T's loan portfolio
continues to be strong, as the ratio of the ALLL to net loans for 2019 was
0.70%. Deposits increased by 5% from 2018 to 2019.
National Bank of Arizona
National Bank of Arizona is headquartered in Phoenix, Arizona. If it were a
separately chartered bank, it would be the 7th largest full-service commercial
bank in Arizona as measured by domestic deposits in the state.
NBAZ's income before income taxes increased by $14 million, or 14%, during 2019
due to increased net interest income from loan growth and improved fee revenue.
The loan portfolio increased during 2019 by $117 million, composed of increases
in CRE and consumer loans of $110 million and $38 million, respectively, and a
decrease in commercial loans of $31 million. The credit quality of NBAZ's loan
portfolio remained strong during 2019. The ratio of ALLL to net loans and leases
was 0.78% at December 31, 2019. Deposits increased by 4% from 2018 to 2019.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Nevada State Bank
Nevada State Bank is headquartered in Las Vegas, Nevada. If it were a separately
chartered bank, it would be the 5th largest full-service commercial bank in
Nevada as measured by domestic deposits in the state. NSB focuses on serving
small and mid-sized businesses as well as retail consumers, with an emphasis on
relationship banking.
In 2019, NSB's income before in taxes increased by $11 million, or 27% due to
improvement in net interest income from loan growth. NSB's loans increased by
$205 million during 2019, including increases of $200 million in commercial
loans and $32 million in CRE loans, while consumer loans decreased by $27
million. The credit quality of NSB's loan portfolio remained stable during 2019.
Nonperforming lending-related assets increased $9 million, or 50%, from the
prior year. The ratio of the ALLL to net loans and leases decreased to 0.61% at
December 31, 2019. Deposits increased by 11% from 2018 to 2019.
Vectra Bank Colorado
Vectra Bank Colorado is headquartered in Denver, Colorado. If it were a
separately chartered bank, it would be the 13th largest full-service commercial
bank in Colorado as measured by domestic deposits in the state.
In 2019, Vectra's income before income taxes increased by $8 million, or 18%.
During 2019, total loans increased by $101 million, including $57 million in
commercial loans, $26 million in CRE loans, and $18 million in consumer loans.
The credit quality of Vectra's loan portfolio was strong, and the ratio of ALLL
to net loans and leases was 0.96% at December 31, 2019. Deposits increased by 8%
from 2018 to 2019.
The Commerce Bank of Washington
The Commerce Bank of Washington is headquartered in Seattle, Washington. It
operates in Washington under The Commerce Bank of Washington name and in
Portland, Oregon, under The Commerce Bank of Oregon name. Its business strategy
focuses on serving the financial needs of commercial businesses, including
professional services firms. TCBW has been successful in serving the greater
Seattle/Puget Sound and Portland regions without requiring extensive investments
in a traditional branch network. It has been innovative in effectively utilizing
couriers, bank by mail, remote deposit image capture, and other technologies.
TCBW's income before income taxes increased $4 million, or 12%, during 2019. The
loan portfolio increased by $134 million, including increases of $134 million in
commercial loans and $7 million in consumer loans, offset by a decrease of $7
million in CRE loans. Deposits increased by 5% from 2018 to 2019.
BALANCE SHEET ANALYSIS
Interest-Earning Assets
Interest-earning assets are those assets that have interest rates or yields
associated with them. One of our goals is to maintain a high level of
interest-earning assets relative to total assets while keeping nonearning assets
at a minimum. Interest-earning assets consist of money market investments,
securities, loans, and leases.
Schedule 7, which we referenced in our discussion of net interest income,
includes the average balances of our interest-earning assets, the amount of
revenue generated by them, and their respective yields. Another goal is to
maintain a higher-yielding mix of interest-earning assets, such as loans,
relative to lower-yielding assets, while maintaining adequate levels of highly
liquid assets. As a result of this goal we redeployed funds from lower-yielding
money market investments, in addition to using wholesale borrowings, to purchase
agency securities.
Average interest-earning assets were $64.9 billion in 2019, compared with $62.4
billion in the previous year. Average interest-earning assets as a percentage of
total average assets were 93% and 94% in 2019 and 2018, respectively.
Average loans were $48.3 billion in 2019 and $45.4 billion in 2018. Average
loans as a percentage of total average assets were 69% in 2019, compared with
68% in 2018.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Average money market investments, consisting of interest-bearing deposits and
federal funds sold and security resell agreements, decreased by 1% from 2018.
Average securities decreased by 2% from 2018. Average total deposits increased
by 4%; average total loans also increased by 6% in 2019 when compared with 2018.
                     AVERAGE OUTSTANDING LOANS AND DEPOSITS
                                (at December 31)
                   [[Image Removed: zions-20191231_g14.jpg]]
Investment Securities Portfolio
We invest in securities to actively manage liquidity and interest rate risk, in
addition to generating revenue for the Bank. Refer to the "Liquidity Risk
Management" section on page 69 for additional information on management of
liquidity and funding. The following schedule presents a profile of our
investment securities portfolio. The amortized cost amounts represent the
original cost of the investments, adjusted for related accumulated amortization
or accretion of any yield adjustments, and for impairment losses, including
credit-related impairment. The estimated fair value measurement levels and
methodology are discussed in Note 3 of the Notes to Consolidated Financial
Statements.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Schedule 14
INVESTMENT SECURITIES PORTFOLIO
                                                                 December 31, 2019                                                             December 31, 2018
                                                                                       Estimated                                             Estimated
(In millions)                                                        Amortized           fair                              Amortized            fair
                                                   Par Value           cost              value           Par Value           cost              value
Held-to-maturity
Municipal securities                              $    592          $    592          $    597          $    774          $    774          $     767

Available-for-sale
U.S. Treasury securities                                25                25                25                40                40                 40
U.S. Government agencies and corporations:
Agency securities                                    1,301             1,301             1,302             1,395             1,394              

1,375


Agency guaranteed mortgage-backed securities         9,406             9,518             9,559            10,093            10,236             

10,014

Small Business Administration loan-backed
securities                                           1,414             1,535             1,495             1,871             2,042              1,996
Municipal securities                                 1,175             1,282             1,319             1,178             1,303              1,291
Other                                                   25                25                25                25                25                 21
Total available-for-sale debt securities            13,346            13,686            13,725            14,602            15,040             

14,737


Money market mutual funds and other                      -                 -                 -                 -                 -                  -
Total available-for-sale                            13,346            13,686            13,725            14,602            15,040             14,737
Total investment securities                       $ 13,938          $ 14,278          $ 14,322          $ 15,376          $ 15,814          $  15,504


The amortized cost of investment securities at December 31, 2019 decreased by
10% from the balance at December 31, 2018.
The investment securities portfolio includes $340 million of net premium as of
December 31, 2019, down from $438 million in the prior year, that is distributed
across various asset classes as illustrated in the preceding schedule. Premium
amortization for 2019 was approximately $120 million, compared with
approximately $129 million in 2018. For more information on the accounting for
premiums and discounts for investment securities see Note 5 to the Consolidated
Financial Statements.
As of December 31, 2019, under the GAAP fair value accounting hierarchy, 0.2% of
the $13.7 billion fair value of the AFS securities portfolio was valued at Level
1, 99.8% was valued at Level 2, and there were no Level 3 AFS securities. At
December 31, 2018, 0.3% of the $14.7 billion fair value of AFS securities
portfolio was valued at Level 1, 99.7% was valued at Level 2, and there were no
Level 3 AFS securities. See Note 3 of the Notes to Consolidated Financial
Statements for further discussion of fair value accounting.
Schedule 15 presents the maturities of the different types of investments that
we owned, using contractual maturities, and the corresponding average yields as
of December 31, 2019 based on amortized cost. See "Liquidity Risk Management" on
page 69 and Notes 1, 5 and 7 of the Notes to Consolidated Financial Statements
for additional information about our investment securities and their management.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Schedule 15
MATURITIES AND AVERAGE YIELDS ON SECURITIES
At December 31, 2019
                                                                                                                                                                                                            After five but
                                          Total securities                                       Within one year                                  After

one but within five years                          within ten years               After ten years
(Dollar amounts in millions)          Amount               Yield1           Amount            Yield1            Amount          Yield1               Amount              Yield1            Amount            Yield1
Held-to-maturity
Municipal securities             $          592               3.7  %       $ 101                  3.2  %       $ 215               3.3  %       $      156                  4.3  %       $    120               4.2  %

Available-for-sale
U.S. Treasury securities                     25               1.5             25                  1.5              -                 -                   -                    -                 -                 -
U.S. Government agencies and
corporations:
Agency securities                         1,301               2.6             21                  2.8             97               2.4                 442                  2.6               741               2.6
Agency guaranteed
mortgage-backed securities                9,518               2.4              -                    -             66               1.6               1,235                  1.8             8,217               2.4
Small Business Administration
loan-backed securities                    1,535               3.0              -                    -             21               2.4                 178                  2.7             1,336               3.0
Municipal securities                      1,282               2.6             76                  2.0            534               2.2                 569                  2.8               103               3.4
Other                                        25               6.7              -                    -              -                 -                  10                  9.5                15               4.8

Total available-for-sale                 13,686               2.5            122                  2.0            718               2.2               2,434                  2.3            10,412               2.5
Total investment securities      $       14,278               2.5  %       $ 223                  2.6  %       $ 933               2.4  %       $    2,590                  2.4  %       $ 10,532               2.6  %


1 Taxable-equivalent rates used where applicable.
Exposure to State and Local Governments
We provide multiple products and services to state and local governments
(referred to collectively as "municipalities"), including deposit services,
loans, and investment banking services, and we invest in securities issued by
the municipalities.
Schedule 16 summarizes our exposure to state and local municipalities:
Schedule 16
MUNICIPALITIES
                                                  December 31,
(In millions)                                  2019          2018

Loans and leases                            $ 2,393       $ 1,661
Held-to-maturity - municipal securities         592           774

Available-for-sale - municipal securities 1,319 1,291



Trading account - municipal securities          107            89
Unfunded lending commitments                    200           144

Total direct exposure to municipalities $ 4,611 $ 3,959




At December 31, 2019, no municipal loans were on nonaccrual. A significant
amount of the municipal loan and lease portfolio is secured by real estate and
equipment, or is a general obligation of a municipal entity. See Note 6 of the
Notes to Consolidated Financial Statements for additional information about the
credit quality of these municipal loans.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Foreign Exposure and Operations
Our credit exposure to foreign sovereign risks and total foreign credit exposure
is not significant. We also do not have significant foreign exposure to
derivative counterparties. We had no foreign deposits at December 31, 2019 and
December 31, 2018.
Loans Held for Sale
Loans held for sale were $129 million at December 31, 2019, compared with $93
million at December 31, 2018, and are generally commercial loans and consumer
mortgage and small business loans to be sold in the secondary market. As of
December 31, 2019, the majority of the loans held for sale consisted primarily
of consumer mortgage loans.
Loan Portfolio
As of December 31, 2019 and December 31, 2018, net loans and leases accounted
for 70% and 68% of total assets, respectively. Schedule 17 presents our loans
outstanding by type of loan as of the five most recent year-ends. The schedule
also includes a maturity profile for the loans that were outstanding as of
December 31, 2019. However, while this schedule reflects the contractual
maturity and repricing characteristics of these loans, in a small number of
cases, we have hedged the repricing characteristics of our variable-rate loans
as more fully described in "Interest Rate Risk" on page 64.
Schedule 17
LOAN AND LEASE PORTFOLIO BY TYPE AND MATURITY
                                                            December 31, 2019                                                                                                     December 31,
                                                     One year
                               One year or         through five
(In millions)                      less                years             Over five years           Total             2018              2017              2016                2015
Commercial:
Commercial and industrial      $  3,280           $    8,967            $        2,513          $ 14,760          $ 14,513          $ 14,003          $ 13,452          $     13,211
Leasing                              24                  202                       108               334               327               364               423                   442
Owner-occupied                      335                1,378                     6,188             7,901             7,661             7,288             6,962                 7,150
Municipal                           118                  337                     1,938             2,393             1,661             1,271               778                   676
Total commercial                  3,757               10,884                    10,747            25,388            24,162            22,926            21,615                21,479
Commercial real estate:
Construction and land
development                         753                1,327                       131             2,211             2,186             2,021             2,019                 1,842
Term                              1,568                4,062                     3,714             9,344             8,939             9,103             9,322                 8,514
Total commercial real estate      2,321                5,389                     3,845            11,555            11,125            11,124            11,341                10,356
Consumer:
Home equity credit line              40                   86                     2,791             2,917             2,937             2,777             2,645                 2,417
1-4 family residential                3                   69                     7,496             7,568             7,176             6,662             5,891                 5,382
Construction and other
consumer real estate                  -                    4                       620               624               643               597               486                   385
Bankcard and other revolving
plans                               281                   85                       136               502               491               509               481                   444
Other                                 5                  109                        41               155               180               185               190                   187
Total consumer                      329                  353                    11,084            11,766            11,427            10,730             9,693                 8,815

Total net loans and leases     $  6,407           $   16,626            $       25,676          $ 48,709          $ 46,714          $ 44,780          $ 42,649          $     40,650
Loans maturing:
With fixed interest rates      $    692           $    3,507            $        6,279          $ 10,478
With variable interest rates      5,715               13,119                    19,397            38,231
Total                          $  6,407           $   16,626            $       25,676          $ 48,709


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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
As of December 31, 2019, net loans and leases were $49 billion, reflecting a 4%
increase from the prior year. The increase is primarily attributable to new loan
originations.
Loan portfolio growth during 2019 was widespread across loan products and
geographies. Of the significant increases within the portfolio, municipal loans
increased $732 million, term CRE increased $405 million, consumer 1-4 family
residential loans increased $392 million, commercial and industrial loans
increased $247 million, and commercial owner-occupied loans increased $240
million. The growth in the overall loan portfolio was primarily at Amegy and
CB&T.
We expect moderate total loan and lease growth during 2020, primarily in
municipal, consumer 1-4 family residential, commercial and industrial, and
commercial owner-occupied. We expect stable to moderate growth in oil and gas
and CRE loans, partially offset by a moderate decline in the National Real
Estate ("NRE") loan portfolio.
Loans serviced for the benefit of others decreased to $3.5 billion during 2019
from $3.9 billion in 2018.
Other Noninterest-Bearing Investments
During 2019, the Bank decreased its short-term borrowings with the FHLB by $3.5
billion. This decrease required a reduced investment in FHLB activity stock,
which consequently decreased by $140 million during the year. Aside from this
decrease, other noninterest-bearing investments remained relatively stable as
set forth in the following schedule. Schedule 18 summarizes our other
noninterest-bearing investments.
Schedule 18
OTHER NONINTEREST-BEARING INVESTMENTS
                                                    December 31,
(In millions)                                    2019         2018

Bank-owned life insurance                      $ 525       $   516
Federal Home Loan Bank stock                      50           190
Federal Reserve stock                            107           139
Farmer Mac stock                                  47            54
SBIC investments                                 154           132
Non-SBIC investment funds                         12            12
Other                                              3             3

Total other noninterest-bearing investments $ 898 $ 1,046




Premises, Equipment and Software, Net
Net premises, equipment and software increased $18 million, or 1.6%, during
2019. In 2017, we implemented the first phase of our core lending and deposit
systems replacement project, which replaced the Bank's primary consumer lending
systems. During the first quarter of 2019, we successfully implemented the
second phase of this project by replacing the Bank's primary commercial and CRE
lending systems. With this milestone reached, we now have substantially all our
in-scope retail, commercial and CRE loans on a new modern core platform. We are
well underway with the project to convert our deposit servicing system by 2022.
The total core replacement project spend amount is comprised of both capitalized
amounts and amounts that are expensed as incurred. The useful life for most of
the capitalized costs is 10 years. The following schedule shows the total amount
of costs capitalized, less accumulated depreciation, by phase for the core
replacement project.
Schedule 19
CAPITALIZED COSTS FOR THE CORE REPLACEMENT PROJECT
                                                                        December 31, 2019
(In millions)                                    Phase 1            Phase 2            Phase 3             Total

Total amount capitalized, less accumulated
depreciation                                   $      54          $      83          $      61          $    198


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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Deposits
Deposits, both interest-bearing and noninterest-bearing, are a primary source of
funding for the Bank. Average total deposits increased by 4% during 2019,
compared with 2018, with average interest-bearing deposits increasing by 8% and
average noninterest-bearing deposits decreasing by 2.0%. The average interest
rate paid for interest-bearing deposits was 34 bps higher in 2019 compared with
2018.
Demand, savings, and money market deposits were 91.7% and 92.0% of total
deposits at December 31, 2019, and December 31, 2018, respectively. At
December 31, 2019 and December 31, 2018, total deposits included $2.3 billion
and $2.2 billion, respectively, of brokered deposits.
See Notes 12 and 13 of the Notes to Consolidated Financial Statements and
"Liquidity Risk Management" on page 69 for additional information on funding and
borrowed funds.
RISK ELEMENTS
Since risk is inherent in substantially all of the Bank's operations, management
of risk is an integral part of its operations and is also a key determinant of
its overall performance. The Board of Directors has appointed a Risk Oversight
Committee ("ROC") that consists of appointed Board members who oversee the
Bank's risk management processes. The ROC meets on a regular basis to monitor
and review Enterprise Risk Management ("ERM") policies and activities. As
required by its charter, the ROC performs oversight for various ERM activities
and approves ERM policies and activities as detailed in the ROC charter.
Management applies various strategies to reduce the risks to which the Bank's
operations are exposed, including credit, interest rate and market, liquidity,
and operational risks. These risks are overseen by the various management
committees of which the Enterprise Risk Management Committee is the focal point
for the monitoring and review of enterprise risk.
Credit Risk Management
Credit risk is the possibility of loss from the failure of a borrower,
guarantor, or another obligor to fully perform under the terms of a
credit-related contract. Credit risk arises primarily from our lending
activities, as well as from off-balance sheet credit instruments.
The Board of Directors, through the ROC, is responsible for approving the
overall credit policies relating to the management of the credit risk of the
Bank. In addition, the ROC oversees and monitors adherence to key credit
policies and the credit risk appetite as defined in the Risk Appetite Framework.
Additionally, the Board has established the Credit Risk Committee, chaired by
the Chief Credit Officer and consisting of members of management, to which it
has delegated the responsibility for managing credit risk for the Bank and
approving changes to the Bank's credit policies.
Centralized oversight of credit risk is provided through credit policies, credit
risk management, and credit examination functions. Our credit policies place
emphasis on strong underwriting standards and early detection of potential
problem credits in order to develop and implement action plans on a timely basis
to mitigate any potential losses. These formal credit policies and procedures
provide the Bank with a framework for consistent underwriting and a basis for
sound credit decisions at the local banking affiliate level. Credit examinations
related to the ACL are reported to both the Audit Committee and the ROC.
Our credit risk management function is separate from the lending function and
strengthens control over, and the independent evaluation of, credit activities.
In addition, we have a well-defined set of standards for evaluating our loan
portfolio, and we utilize a comprehensive loan risk-grading system to determine
the risk potential in the portfolio. Furthermore, the internal credit
examination department, which is independent of the lending function,
periodically conducts examinations of the Bank's lending departments and credit
activities. These examinations are designed to review credit quality, adequacy
of documentation, appropriate loan risk-grading administration, and compliance
with credit policies. New, expanded, or modified products and services, as well
as new lines of business, are approved by the New Initiative Review Committee.
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Our credit risk management strategy includes diversification of our loan
portfolio. We attempt to avoid the risk of an undue concentration of credits in
a particular industry or collateral type or with an individual customer or
counterparty. Generally, our loan portfolio is well diversified; however, due to
the nature of our geographical footprint, there are certain significant
concentrations primarily in CRE and oil and gas-related lending. We have adopted
and adhere to concentration limits on leveraged lending, municipal lending, oil
and gas-related lending, and various types of CRE lending, particularly
construction and land development lending. All of these limits are continually
monitored and revised as necessary. Our business activity is primarily with
customers located within the geographical footprint of our banking affiliates.
As we continue to monitor our concentration risk, the composition of our loan
portfolio remained relatively unchanged from the prior year. Total commercial
loans remained at 52% of the total portfolio at December 31, 2019 and 2018. CRE
loans remained at 24% of the total portfolio at December 31, 2019 and 2018.
Consumer loans also remained at 24% of the total loan portfolio at December 31,
2019 and 2018.
Schedule 20
LOAN AND LEASE PORTFOLIO DIVERSIFICATION
                                                                       December 31, 2019                                           December 31, 2018
(Dollar amounts in millions)                                                              % of                                        % of
                                                                Amount                 total loans             Amount              total loans
Commercial:
Commercial and industrial                                 $       14,760                       30.3  %       $ 14,513                      31.0  %
Leasing                                                              334                        0.7               327                       0.7
Owner-occupied                                                     7,901                       16.2             7,661                      16.4
Municipal                                                          2,393                        4.9             1,661                       3.6
Total commercial                                                  25,388                       52.1            24,162                      51.7
Commercial real estate:
Construction and land development                                  2,211                        4.5             2,186                       4.7
Term                                                               9,344                       19.2             8,939                      19.1
Total commercial real estate                                      11,555                       23.7            11,125                      23.8
Consumer:
Home equity credit line                                            2,917                        6.0             2,937                       6.3
1-4 family residential                                             7,568                       15.6             7,176                      15.4
Construction and other consumer real estate                          624                        1.3               643                       1.4
Bankcard and other revolving plans                                   502                        1.0               491                       1.0
Other                                                                155                        0.3               180                       0.4
Total consumer                                                    11,766                       24.2            11,427                      24.5
Total net loans and leases                                $       48,709                      100.0  %       $ 46,714                     100.0  %


Government Agency Guaranteed Loans
We participate in various guaranteed lending programs sponsored by U.S.
government agencies, such as the SBA, Federal Housing Authority, Veterans'
Administration, Export-Import Bank of the U.S. and the U.S. Department of
Agriculture. As of December 31, 2019, the principal balance of these loans was
$580 million, and the guaranteed portion of these loans was $433 million. Most
of these loans were guaranteed by the SBA.
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The following schedule presents the composition of U.S. government agency
guaranteed loans.
Schedule 21
U.S. GOVERNMENT AGENCY GUARANTEES
                                  December 31,       Percent        December 31,       Percent
(Dollar amounts in millions)          2019          guaranteed          2018          guaranteed

Commercial                       $      555               74  %    $      537               75  %
Commercial real estate                   18               78               14               79
Consumer                                  7              100                9              100
Total loans                      $      580               75  %    $      560               76  %


Commercial Lending
The following schedule provides selected information regarding lending
concentrations to certain industries in our commercial lending portfolio.
Schedule 22
COMMERCIAL LENDING BY INDUSTRY GROUP
                                                           December 31, 2019                                   December 31, 2018
(Dollar amounts in millions)                          Amount              Percent             Amount             Percent

Retail trade                                       $  2,606                   10.3  %       $ 2,434                   10.0  %
Real estate, rental and leasing                       2,401                    9.5            2,636                   10.9
Manufacturing                                         2,160                    8.5            2,145                    8.9
Healthcare and social assistance                      1,916                    7.5            1,695                    7.0
Finance and insurance                                 1,837                    7.2            2,036                    8.4
Wholesale trade                                       1,639                    6.4            1,527                    6.3
Transportation and warehousing                        1,454                    5.7            1,328                    5.5
Mining, quarrying, and oil and gas extraction         1,429                    5.6            1,206                    5.0
Utilities 1                                           1,411                    5.6            1,163                    4.8
Public administration                                 1,189                    4.7              806                    3.4
Construction                                          1,158                    4.6            1,194                    4.9
Hospitality and food services                           983                    3.9            1,005                    4.2
Professional, scientific, and technical services        950                    3.7              859                    3.6
Other services (except Public Administration)           890                    3.5              887                    3.7
Other 2                                               3,365                   13.3            3,241                   13.4
Total                                                25,388                  100.0  %        24,162                  100.0  %

1 Includes primarily utilities, power, and renewable energy. 2No other industry group exceeds 3.5%.


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Commercial Real Estate Loans
Selected information indicative of credit quality regarding our CRE loan
portfolio is presented in the following schedule.
Schedule 23
COMMERCIAL REAL ESTATE PORTFOLIO BY LOAN TYPE AND COLLATERAL LOCATION
(Dollar amounts in millions)                                                                                                                      Collateral Location
                                                                                                                                                                                                                                             % of
                                                As of                                                                                                        Utah/                                                                           total
Loan type                                       date                 Arizona          California          Colorado          Nevada          Texas            Idaho           Wash-ington/Oregon         Other 1           Total               CRE
Commercial term
Balance outstanding                                12/31/2019       $ 1,211          $    2,995          $    545          $ 659          $ 1,580          $ 1,411          $           428            $  515          $  9,344                80.9  %
% of loan type                                                         13.0  %             32.0  %            5.8  %         7.1  %          16.9  %          15.1  %                   4.6    %          5.5  %          100.0  %
Delinquency rates: 2
30-89 days                                         12/31/2019           0.1  %              0.1  %              -  %         0.2  %             -  %           0.1  %                     -    %          0.2  %            0.1  %
                                                   12/31/2018             -  %                -  %              -  %         0.2  %             -  %           0.1  %                     -    %            -  %              -  %
? 90 days                                          12/31/2019             -  %              0.1  %              -  %           -  %             -  %             -  %                     -    %          0.2  %              -  %
                                                   12/31/2018             -  %              0.1  %            0.2  %           -  %           0.4  %           0.1  %                     -    %            -  %            0.1  %
Accruing loans past due
90 days or more                                    12/31/2019       $     -          $        -          $      -          $   -          $     -          $     -          $             -            $    -          $      -
                                                   12/31/2018             -                   -                 1              -                -                -                        -                 -                 1
Nonaccrual loans                                   12/31/2019             -                   3                 -              -                3                6                        -                 4                16
                                                   12/31/2018             2                   8                 -              1                8                6                        -                13                38
Residential construction and land development
Balance outstanding                                12/31/2019       $    67          $      260          $     58          $   -          $   196          $   146          $            11            $   22          $    760                 6.6  %
% of loan type                                                          8.8  %             34.2  %            7.6  %           -  %          25.8  %          19.2  %                   1.5    %          2.9  %          100.0  %
Delinquency rates: 2
30-89 days                                         12/31/2019             -  %              1.2  %              -  %           -  %             -  %             -  %                     -    %            -  %            0.4  %
                                                   12/31/2018             -  %                -  %              -  %           -  %             -  %             -  %                     -    %            -  %              -  %
? 90 days                                          12/31/2019             -  %                -  %              -  %           -  %             -  %             -  %                     -    %            -  %              -  %
                                                   12/31/2018             -  %                -  %              -  %           -  %             -  %             -  %                     -    %            -  %              -  %
Accruing loans past due
90 days or more                                    12/31/2019       $     -          $        -          $      -          $   -          $     -          $     -          $             -            $    -          $      -
                                                   12/31/2018             -                   -                 -              -                -                -                        -                 -                 -
Nonaccrual loans                                   12/31/2019             -                   -                 -              -                -                -                        -                 -                 -
                                                   12/31/2018             -                   -                 -              -                -                -                        -                 -                 -
Commercial construction and land development
Balance outstanding                                12/31/2019       $   147          $      271          $     51          $  98          $   279          $   413          $           146            $   46          $  1,451                12.5  %
% of loan type                                                         10.1  %             18.7  %            3.5  %         6.7  %          19.2  %          28.5  %                  10.1    %          3.2  %          100.0  %
Delinquency rates: 2
30-89 days                                         12/31/2019             -  %              0.4  %              -  %           -  %             -  %           0.2  %                     -    %            -  %            0.1  %
                                                   12/31/2018             -  %              0.4  %              -  %           -  %             -  %             -  %                     -    %            -  %            0.1  %
? 90 days                                          12/31/2019             -  %                -  %              -  %           -  %             -  %             -  %                     -    %            -  %              -  %
                                                   12/31/2018             -  %                -  %              -  %           -  %             -  %             -  %                     -    %            -  %              -  %
Accruing loans past due
90 days or more                                    12/31/2019       $     -          $        -          $      -          $   -          $     -          $     -          $             -            $    -          $      -
                                                   12/31/2018             -                   -                 -              -                -                -                        -                 -                 -
Nonaccrual loans                                   12/31/2019             -                   -                 -              -                -                -                        -                 -                 -
                                                   12/31/2018             -                   -                 -              -                -                -                        -                 -                 -
Total construction and
land development                                   12/31/2019       $   214          $      531          $    109          $  98          $   475          $   559          $           157            $   68          $  2,211
Total commercial real
estate                                             12/31/2019       $ 1,425          $    3,526          $    654          $ 757          $ 2,055          $ 1,970          $           585            $  583          $ 11,555               100.0  %

1No other geography exceeds $79 million for all three loan types. 2Delinquency rates include nonaccrual loans.


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Approximately 9% of the CRE term loans consist of mini-perm loans as of
December 31, 2019. For such loans, construction has been completed and the
project has stabilized to a level that supports the granting of a mini-perm loan
in accordance with our underwriting standards. Mini-perm loans generally have
initial maturities of three to five years. The remaining 91% of CRE loans are
term loans with initial maturities generally of 5 to 20 years. The stabilization
criteria for a project to qualify for a term loan differ by product type and
include criteria related to the cash flow generated by the project,
loan-to-value ratio, and occupancy rates.
Approximately $158 million, or 7%, of the commercial construction and land
development portfolio at December 31, 2019 consists of acquisition and
development loans. Most of these acquisition and development loans are secured
by specific retail, apartment, office, or other projects.
Underwriting on commercial properties is primarily based on the economic
viability of the project with heavy consideration given to the creditworthiness
and experience of the sponsor. We generally require that the owner's equity be
injected prior to bank advances. Remargining requirements (required equity
infusions upon a decline in value or cash flow of the collateral) are often
included in the loan agreement along with guarantees of the sponsor. Recognizing
that debt is paid via cash flow, the projected cash flows of the project are
critical in the underwriting because these determine the ultimate value of the
property and its ability to service debt. Therefore, in most projects (with the
exception of multi-family and hospitality construction projects), we require
substantial pre-leasing/leasing in our underwriting and we generally require a
minimum projected stabilized debt service coverage ratio of 1.20 or higher,
depending on the project asset class.
Within the residential construction and development sector, many of the
requirements previously mentioned, such as creditworthiness and experience of
the developer, up-front injection of the developer's equity, principal
curtailment requirements, and the viability of the project are also important in
underwriting a residential development loan. Significant consideration is given
to the forecasted market acceptance of the product, location, strength of the
developer, and the ability of the developer to stay within budget. Progress
inspections by qualified independent inspectors are routinely performed before
disbursements are made.
Real estate appraisals are ordered in accordance with regulatory guidelines and
are validated independently of the loan officer and the borrower, generally by
our internal appraisal review function, which is staffed by licensed appraisers.
In some cases, reports from automated valuation services are used or internal
evaluations are performed. A new appraisal or evaluation is required when a loan
deteriorates to a certain level of credit weakness.
Advance rates (i.e., loan commitments) will vary based on the viability of the
project and the creditworthiness of the sponsor, but our guidelines generally
limit advances to 50% for raw land, 65% for land development, 65% for finished
commercial lots, 75% for finished residential lots, 80% for pre-sold homes, 75%
for models and homes not under contract, and 75% for commercial properties.
Exceptions may be granted on a case-by-case basis.
Loan agreements require regular financial information on the project and the
sponsor in addition to lease schedules, rent rolls and, on construction
projects, independent progress inspection reports. The receipt of this financial
information is monitored, and calculations are made to determine adherence to
the covenants set forth in the loan agreement.
The existence of a guarantee that improves the likelihood of repayment is taken
into consideration when analyzing CRE loans for impairment. If the support of
the guarantor is quantifiable and documented, it is included in the potential
cash flows and liquidity available for debt repayment, and our impairment
methodology takes this repayment source into consideration.
When we modify or extend a loan, we also give consideration to whether the
borrower is in financial difficulty, and whether we have granted a concession.
In determining if an interest rate concession has been granted, we consider
whether the interest rate on the modified loan is equivalent to current market
rates for new debt with similar risk characteristics. If the rate in the
modification is less than current market rates, it may indicate that a
concession was granted and impairment exists. However, if additional collateral
is obtained, or if a guarantor exists who has the
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capacity and willingness to support the loan on an extended basis, we also
consider the nature and amount of the additional collateral and guarantees in
the ultimate determination of whether a concession has been granted.
In general, we obtain and consider updated financial information for the
guarantor as part of our determination to extend a loan. The quality and
frequency of financial reporting collected and analyzed varies depending on the
contractual requirements for reporting, the size of the transaction, and the
strength of the guarantor.
Complete underwriting of the guarantor includes, but is not limited to, an
analysis of the guarantor's current financial statements, leverage, liquidity,
global cash flow, global debt service coverage, contingent liabilities, etc. The
assessment also includes a qualitative analysis of the guarantor's willingness
to perform in the event of a problem and demonstrated history of performing in
similar situations. Additional analysis may include personal financial
statements, tax returns, liquidity (brokerage) confirmations, and other reports,
as appropriate.
A qualitative assessment is performed on a case-by-case basis to evaluate the
guarantor's experience, performance track record, reputation, and willingness to
work with us. We also utilize market information sources, rating, and scoring
services in our assessment. This qualitative analysis coupled with a documented
quantitative ability to support the loan may result in a higher-quality internal
loan grade, which may reduce the level of allowance we estimate. Previous
documentation of the guarantor's financial ability to support the loan is
discounted if there is any indication of a lack of willingness by the guarantor
to support the loan.
In the event of default, we evaluate the pursuit of any and all appropriate
potential sources of repayment, which may come from multiple sources, including
the guarantee. A number of factors are considered when deciding whether or not
to pursue a guarantor, including, but not limited to, the value and liquidity of
other sources of repayment (collateral), the financial strength and liquidity of
the guarantor, possible statutory limitations (e.g., single action rule on real
estate) and the overall cost of pursuing a guarantee compared with the ultimate
amount we may be able to recover. In other instances, the guarantor may
voluntarily support a loan without any formal pursuit of remedies.
Consumer Loans
We have mainly been an originator of first and second mortgages, generally
considered to be of prime quality. We generally hold variable-rate loans in our
portfolio and sell "conforming" fixed-rate loans to third parties, including
Federal National Mortgage Association and Federal Home Loan Mortgage
Corporation, for which we make representations and warranties that the loans
meet certain underwriting and collateral documentation standards.
We are engaged in Home Equity Credit Line ("HECL") lending. At both December 31,
2019 and December 31, 2018, our HECL portfolio totaled $2.9 billion. The
following schedule describes the composition of our HECL portfolio by lien
status.
Schedule 24
HECL PORTFOLIO BY LIEN STATUS
                                            December 31,
(In millions)                            2019          2018

Secured by first deeds of trust $ 1,392 $ 1,458 Secured by second (or junior) liens 1,525 1,479 Total

$ 2,917       $ 2,937


At December 31, 2019, loans representing less than 1% of the outstanding balance
in the HECL portfolio were estimated to have combined loan-to-value ratios
("CLTV") above 100%. An estimated CLTV ratio is the ratio of our loan plus any
prior lien amounts divided by the estimated current collateral-value. At
origination, underwriting standards for the HECL portfolio generally include a
maximum 80% CLTV with high credit scores at origination.
Approximately 89% of our HECL portfolio is still in the draw period, and
approximately 18% of those loans are scheduled to begin amortizing within the
next five years. We regularly analyze the risk of borrower default in the event
of a loan becoming fully amortizing and the risk of higher interest rates. The
analysis indicates that the risk of loss from this factor is minimal in the
current economic environment. The ratio of net charge-offs to average
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balances at year-end 2019 and 2018 was 0.02% and (0.02)%, respectively. See Note
6 of the Notes to Consolidated Financial Statements for additional information
on the credit quality of this portfolio.
Nonperforming Assets
Nonperforming assets as a percentage of loans and leases and other real estate
owned ("OREO") decreased to 0.51% at December 31, 2019, compared with 0.55% at
December 31, 2018.
Total nonaccrual loans at December 31, 2019 decreased to $243 million from $252
million at December 31, 2018, primarily in the term CRE loan portfolio. The
largest total decrease in nonaccrual loans occurred at Amegy.
The balance of nonaccrual loans can decrease due to paydowns, charge-offs, and
the return of loans to accrual status under certain conditions. If a nonaccrual
loan is refinanced or restructured, the new note is immediately placed on
nonaccrual. If a restructured loan performs under the new terms for at least a
period of six months, the loan can be considered for return to accrual status.
See "Restructured Loans" and Note 6 of the Notes to Consolidated Financial
Statements for more information on nonaccrual loans.
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The following schedule presents our nonperforming assets:
Schedule 25
NONPERFORMING ASSETS
(Dollar amounts in millions)                                               December 31,
                                               2019            2018            2017            2016            2015
Nonaccrual loans:
Loans held for sale                          $    -          $    6          $   12          $   40          $    -
Commercial:
Commercial and industrial                       110              82             195             354             164
Leasing                                           -               2               8              14               4
Owner-occupied                                   65              67              90              74              74
Municipal                                         -               1               1               1               1
Commercial real estate:
Construction and land development                 -               -               4               7               7
Term                                             16              38              36              29              40
Consumer:
Real estate                                      52              55              68              49              59
Other                                             -               1               -               1               1
Nonaccrual loans                                243             252             414             569             350
Other real estate owned:
Commercial:
Commercial properties                             5               2               3               2               5
Developed land                                    1               -               -               -               -
Land                                              1               -               -               -               1
Residential:
1-4 family                                        1               2               1               2               1
Developed land                                    -               -               -               -               -
Land                                              -               -               -               -               -
Other real estate owned                           8               4               4               4               7
Total nonperforming assets                   $  251          $  256          $  418          $  573          $  357
Ratio of nonperforming assets to net loans
and leases1 and other real estate owned        0.51  %         0.55  %         0.93  %         1.34  %         0.87  %
Accruing loans past due 90 days or more:
Commercial                                   $    9          $    7          $   17          $   18          $    7
Commercial real estate                            -               1               2              13              22
Consumer                                          1               2               3               5               3
Total                                        $   10          $   10          $   22          $   36          $   32
Ratio of accruing loans past due 90 days or
more to net loans and leases1                  0.02  %         0.02  %      

0.05 % 0.08 % 0.08 %




1Includes loans held for sale.
Restructured Loans
Troubled debt restructurings ("TDRs") are loans that have been modified to
accommodate a borrower who is experiencing financial difficulties, and for whom
we have granted a concession that we would not otherwise consider. TDRs
decreased $49 million, or 24%, during 2019, primarily due to payments and
payoffs. Commercial loans may be modified to provide the borrower more time to
complete the project, to achieve a higher lease-up percentage, to sell the
property, or for other reasons. Consumer loan TDRs represent loan modifications
in which a concession has been granted to the borrower who is unable to
refinance the loan with another lender, or who is experiencing economic
hardship. Such consumer loan TDRs may include residential mortgage loans and
home equity loans.
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If a nonaccruing restructured loan performs for at least six months according to
the modified terms, and an analysis of the customer's financial condition
indicates that we are reasonably assured of repayment of the modified principal
and interest, the loan may be returned to accrual status. The borrower's payment
performance prior to, and following, the restructuring is taken into account to
determine whether a loan should be returned to accrual status.
Schedule 26
ACCRUING AND NONACCRUING TROUBLED DEBT RESTRUCTURED LOANS
                                       December 31,
(In millions)                        2019        2018

Restructured loans - accruing $ 78 $ 112 Restructured loans - nonaccruing 75 90 Total

$ 153       $ 202


In the periods following the calendar year in which a loan was restructured, a
loan may no longer be reported as a TDR if it is on accrual, is in compliance
with its modified terms, and yields a market rate (as determined and documented
at the time of the modification or restructure). See Note 6 of the Notes to
Consolidated Financial Statements for additional information regarding TDRs.
Schedule 27
TROUBLED DEBT RESTRUCTURED LOANS ROLLFORWARD
(In millions)                                                          2019        2018

Balance at beginning of year                                         $ 202       $ 226
New identified troubled debt restructuring and principal increases      48         142
Payments and payoffs                                                   (84)       (131)
Charge-offs                                                            (10)         (7)
No longer reported as troubled debt restructuring                        -         (20)
Sales and other                                                         (3)         (8)
Balance at end of year                                               $ 153       $ 202


Allowance for Credit Losses
In analyzing the adequacy of the ALLL, we utilize a comprehensive loan grading
system to determine the risk potential in the portfolio and also consider the
results of independent internal credit reviews. To determine the adequacy of the
allowance, our loan and lease portfolio is broken into segments based on loan
type.
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The following schedule shows the changes in the allowance for loan losses and a
summary of loan loss experience:
Schedule 28
SUMMARY OF LOAN LOSS EXPERIENCE
(Dollar amounts in millions)                         2019              2018              2017              2016              2015

Loans and leases outstanding (net of unearned
income)                                           $ 48,709          $ 

46,714 $ 44,780 $ 42,649 $ 40,650 Average loans and leases outstanding, (net of unearned income)

$ 48,265          $ 

45,425 $ 43,501 $ 42,062 $ 40,171 Allowance for loan losses: Balance at beginning of year

$    495          $    

518 $ 567 $ 606 $ 605 Provision charged to earnings

                           37               (39)               24                93                40

Charge-offs:
Commercial                                              57                46               118               170               111
Commercial real estate                                   4                 5                 9                12                14
Consumer                                                17                18                17                16                14
Total                                                   78                69               144               198               139
Recoveries:
Commercial                                              25                68                46                43                55
Commercial real estate                                   6                 9                14                14                35
Consumer                                                10                 8                11                 9                10
Total                                                   41                85                71                66               100
Net loan and lease charge-offs                          37               (16)               73               132                39
Balance at end of year                            $    495          $    

495 $ 518 $ 567 $ 606 Ratio of net charge-offs to average loans and leases

                                                0.08  %          (0.04) %           0.17  %           0.31  %           0.10  %
Ratio of allowance for loan losses to net loans
and leases, on December 31,                           1.02  %           1.06  %           1.16  %           1.33  %           1.49  %
Ratio of allowance for loan losses to nonaccrual
loans, on December 31,                                 204  %            201  %            129  %            107  %            173  %
Ratio of allowance for loan losses to nonaccrual
loans and accruing loans past due 90 days or
more, on December 31,                                  196  %            193  %            122  %            101  %            159  %


Schedule 29
ALLOCATION OF THE ALLOWANCE FOR LOAN LOSSES
At December 31,
                                 2019                                                              2018                                                              2017                                                       2016                         2015
(Dollar amounts in   % of total           Allocation of          % of total           Allocation of          % of total           Allocation of          % of total           Allocation of          % of total           Allocation of
millions)               loans               allowance               loans               allowance               loans               allowance               loans               allowance               loans               allowance
Loan segment
Commercial                52.1  %       $       341                   51.7  %       $       331                   51.2  %       $       371                   50.6  %       $       420                   52.9  %       $       454
Commercial real
estate                    23.7                  101                   23.8                  110                   24.8                  103                   26.6                  116                   25.5                  114
Consumer                  24.2                   53                   24.5                   54                   24.0                   44                   22.8                   31                   21.6                   38
Total                    100.0  %       $       495                  100.0  %       $       495                  100.0  %       $       518                  100.0  %       $       567                  100.0  %       $       606


The total ALLL remained stable during 2019, primarily as a result of loan
growth, offset by recent default and loss rates that are lower than long-term
averages.
The RULC represents a reserve for potential losses associated with off-balance
sheet commitments and standby letters of credit. The reserve is separately shown
in the balance sheet and any related increases or decreases in the reserve are
shown separately in the statement of income. At December 31, 2019, the reserve
increased by $2 million, compared with December 31, 2018, for reasons described
previously for the change in the ALLL.
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See Note 6 of the Notes to Consolidated Financial Statements for additional
information related to the ACL and credit trends experienced in each portfolio
segment.
Interest Rate and Market Risk Management
Interest rate and market risk are managed centrally. Interest rate risk is the
potential for reduced net interest income and other rate-sensitive income
resulting from adverse changes in the level of interest rates. Market risk is
the potential for loss arising from adverse changes in the fair value of
fixed-income securities, equity securities, other earning assets, and derivative
financial instruments as a result of changes in interest rates or other factors.
As a financial institution that engages in transactions involving an array of
financial products, we are exposed to both interest rate risk and market risk.
The Bank's Board of Directors is responsible for approving the overall policies
relating to the management of the financial risk of the Bank, including interest
rate and market risk management. The Board has established the Asset Liability
Committee ("ALCO") consisting of members of management, to which it has
delegated the responsibility of managing interest rate and market risk for the
Bank. ALCO establishes and periodically revises policy limits and reviews with
the ROC the limits and limit exceptions reported by management.
Interest Rate Risk
Interest rate risk is one of the most significant risks to which we are
regularly exposed. In general, our goal in managing interest rate risk is to
manage balance sheet sensitivity to reduce net income volatility due to changes
in interest rates.
Over the course of the last several years, we have actively reduced the level of
asset sensitivity through the purchase of short-to-medium duration agency
pass-through securities and funding these purchases by reducing money market
investments and increasing short-term borrowings. This repositioning of the
investment portfolio has increased current net interest income while dampening
the impact of lower rates on net interest income contraction. We anticipate
moderately lower net interest income in a falling rate environment as our assets
reprice more quickly than our liabilities.
Additionally, during 2019 we've expanded our use of interest rate derivatives to
further reduce asset sensitivity through purchased interest rate floors (which
were subsequently rolled into receive-fixed interest rate swaps) and additional
receive-fixed interest rate swaps, designated as cash flow hedges of pools of
floating-rate loans. We also use receive-fixed interest rate swaps designated as
fair value hedges of fixed-rate debt to further manage our interest rate risk
profile. For more information on derivatives designated as qualifying cash flow
and fair value hedges, see Note 7 - Derivative Instruments and Hedging
Activities.
The schedule below presents all derivatives utilized in our asset liability
management ("ALM") activities that are designated in qualifying hedging
relationships as defined by GAAP as of December 31, 2019 and December 31, 2018.
The schedule includes the notional amount, fair value, and the weighted-average
strike rate for each category of interest rate derivatives, shown by maturity
for the next five years.
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Schedule 30
ASSET LIABILITY MANAGEMENT DERIVATIVE POSITIONS
                                                                                                 December 31, 2019
                                                                                                Contractual Maturity
                                                                                                                                                                     Matured
(Dollar amounts in millions)            Total Active                2020            2021            2022            2023            2024          Thereafter         in 2019
Cash flow hedges

Net fair value1                        $        47                $    -          $   -          $    27          $    8          $  13          $       -          $    -
Total notional amount                        3,588                   438             50            2,400             300            400                  -             200
Weighted-average fixed-rate                   2.05  %               1.56  %        1.81  %          2.06  %         2.35  %        2.35  %               -  %         1.62  %

Fair value hedges
Receive-fixed interest rate swaps
Net fair value1                        $        10                $    -          $  10          $     9          $    -          $   -          $     (10)         $    -
Total notional amount                        1,500                     -            500              500               -              -                500               -
Weighted-average fixed-rate                   2.39  %                  -  %        2.99  %          2.46  %            -  %           -  %            1.70  %            -  %

Total ALM interest rate derivatives
Net fair value1                        $        57                $    -    

$ 11 $ 36 $ 8 $ 13 $ (10) $ - Total notional amount

                        5,088                   438            550            2,900             300            400                500             200



                                                                                                 December 31, 2018
                                                                                               Contractual Maturity
                                                                                                                                                                      Matured

(Dollar amounts in millions) Total Active 2019 2020

           2021          2022          2023          2024          Thereafter          in 2018
Cash flow hedges

Net fair value1                      $        (8)         $  (1)         $  (6)         $  (1)         $  -          $  -          $  -          $      -            $    -
Total notional amount                        688            200            438             50             -             -             -                 -               450
Weighted-average fixed-rate                 1.59  %        1.62  %        1.56  %        1.81  %          -  %          -  %          -  %            

- % 1.20 %



Fair value hedges
Receive-fixed interest rate swaps
Net fair value1                      $         5          $   -          $   -          $   5          $  -          $  -          $  -          $      -            $    -
Total notional amount                        500              -              -            500             -             -             -                 -                 -
Weighted-average fixed-rate                 2.99  %           -  %           -  %        2.99  %          -  %          -  %          -  %              -    %            -  %

Total ALM interest rate derivatives
Net fair value1                      $        (3)         $  (1)         $  (6)         $   4          $  -          $  -          $  -          $      -            $    -
Total notional amount                      1,188            200            438            550             -             -             -                 -               450


1Fair Values shown in the schedule above are presented net, with both positive
and negative fair values reported in a single amount for each line. Values
exclude the effects of collateral settlements for centrally cleared derivatives.
Interest Rate Risk Measurement
We monitor interest rate risk through the use of two complementary measurement
methods: net interest income simulation, or Earnings at Risk ("EaR"), and
Economic Value of Equity at Risk ("EVE"). EaR analyzes the expected change in
near term (one year) net interest income in response to changes in interest
rates. In the EVE method, we measure the expected changes in the fair value of
equity in response to changes in interest rates.
EaR is an estimate of the change in total net interest income that would be
recognized under different interest rate environments over a one-year period.
This simulated impact to net interest income due to a change in rates uses as
its base a modeled net interest income that is not necessarily the same as the
most recent quarter's or year's reported
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net interest income. Rather, EaR employs estimated net interest income under an
unchanged interest rate scenario as the basis for comparison. The EaR process
then simulates changes to the base net interest income under several interest
rate scenarios, including parallel and nonparallel interest rate shifts across
the yield curve, taking into account deposit repricing assumptions and estimates
of the possible exercise of embedded options within the portfolio (e.g., a
borrower's ability to refinance a loan under a lower-rate environment). The EaR
model does not contemplate changes in fee income that are amortized into
interest income (e.g. premiums, discounts, origination points and costs, etc).
Our policy contains a trigger for a 10% decline in rate-sensitive income as well
as a risk capacity of a 13% decline if rates were to immediately rise or fall in
parallel by 200 bps. As of December 31, 2018 the EaR declined by 12% for a 200
bps decline in rates. This trigger violation informed our decision to move to a
less asset-sensitive position throughout 2019. As of December 31, 2019 the EaR
declined by 9% for a 200 bps decline in rates.
EVE is calculated as the fair value of all assets minus the fair value of
liabilities. We measure changes in the dollar amount of EVE for parallel shifts
in interest rates. Due to embedded optionality and asymmetric rate risk, changes
in EVE can be useful in quantifying risks not apparent for small rate changes.
Examples of such risks may include out-of-the-money interest rate caps (or
limits) on loans, which have little effect under small rate movements but may
become important if large rate changes were to occur, or substantial prepayment
deceleration for low-rate mortgages in a higher-rate environment. Our policy
contains a trigger for an 8% decline in EVE as well as a risk capacity of a 10%
decline if rates were to immediately rise or fall in parallel by 200 bps.
Exceptions to the EVE limits are subject to notification and approval by the
ROC.
Estimating the impact on net interest income and EVE requires that we assess a
number of variables and make various assumptions in managing our exposure to
changes in interest rates. The assessments address deposit withdrawals and
deposit product migration (e.g., customers moving money from checking accounts
to certificates of deposit), competitive pricing (e.g., existing loans and
deposits are assumed to roll into new loans and deposits at similar spreads
relative to benchmark interest rates), loan and security prepayments, and the
effects of other similar embedded options. As a result of uncertainty about the
maturity and repricing characteristics of both deposits and loans, we also
calculate the sensitivity of EaR and EVE results to key assumptions. As most of
our liabilities are comprised of indeterminate maturity and managed rate
deposits, the modeled results are highly sensitive to the assumptions used for
these deposits, such as checking, savings and money market accounts, and also to
prepayment assumptions used for loans with prepayment options. We use historical
regression analysis as a guide for setting such assumptions; however, due to the
current low interest rate environment, which has little historical precedent,
estimated deposit behavior may not reflect actual future results. Additionally,
competition for funding in the marketplace has and may again result in changes
to deposit pricing on interest-bearing accounts that are greater or less than
changes in benchmark interest rates such as LIBOR or the federal funds rate.
Under most rising interest rate environments, we would expect some customers to
move balances from demand deposits to interest-bearing accounts such as money
market, savings, or certificates of deposit. The models are particularly
sensitive to the assumption about the rate of such migration.
In addition, we assume certain correlation rates, often referred to as a
"deposit beta," of interest-bearing deposits, wherein the rates paid to
customers change at a different pace when compared with changes in average
benchmark interest rates. Generally, certificates of deposit are assumed to have
a high correlation rate, while interest-on-checking accounts are assumed to have
a lower correlation rate. Actual results may differ materially due to factors
including the shape of the yield curve, competitive pricing, money supply,
credit worthiness of the Bank, and so forth; however, we use our historical
experience as well as industry data to inform our assumptions.
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The aforementioned migration and correlation assumptions result in deposit
durations presented in the following schedule.
Schedule 31
DEPOSIT ASSUMPTIONS
                                                                           December 31, 2019                                                    December 31, 2018
                                                                                                                       Effective
                                                            Effective duration          Effective duration             duration             Effective duration
                      Product                                  (unchanged)                  (+200 bps)                (unchanged)               (+200 bps)

Demand deposits                                                            3.2  %                      3.0  %                  3.6  %                     3.0  %
Money market                                                               2.1  %                      1.7  %                  1.6  %                     1.5  %
Savings and interest-on-checking                                           2.6  %                      2.2  %                  2.8  %                  

2.5 %




As of the dates indicated and incorporating the assumptions previously
described, the following schedule shows EaR, or percentage change in net
interest income, based on a static balance sheet size, in the first year after
the interest rate change if interest rates were to sustain immediate parallel
changes ranging from -100 bps to +300 bps.
Schedule 32
INCOME SIMULATION - CHANGE IN NET INTEREST INCOME
                                                          December 31, 2019
                                                  Parallel shift in rates (in bps)1
 Repricing scenario                        -100                          0       +100       +200       +300

Earnings at Risk                                            (4.6) %     -  %     3.0  %     6.0  %     8.9  %


1 Assumes rates cannot go below zero in the negative rate shift.
For nonmaturity interest-bearing deposits, the weighted average modeled beta is
32%. If the weighted average deposit beta were to decline to 28%, the EaR in the
-100bps shock would change from -4.6% to -5.1%.
For comparative purposes, the December 31, 2018 measures are presented in the
following schedule.
                                                          December 31, 2018
                                                  Parallel shift in rates (in bps)1
 Repricing scenario                        -100                          0       +100       +200        +300

Earnings at Risk                                            (5.3) %     -  %     3.4  %     5.1  %     10.1  %


1 Assumes rates cannot go below zero in the negative rate shift.
The asset sensitivity as measured by EaR decreased slightly since December 31,
2018, due to changes in the investment securities and funding compositions.
The EaR analysis focuses on parallel rate shocks across the term structure of
rates. The yield curve typically does not move in a parallel manner. If we
consider a steepening rate shock where the short-term rate moves -200bps but the
ten-year rate only moves -30bps, the earnings decline is 15% less severe over 12
months compared with the parallel -200bps rate shock.
As of the dates indicated, the following schedule shows our estimated percentage
change in EVE under parallel interest rate changes ranging from -100 bps to +300
bps. For nonmaturity interest-bearing deposits, the weighted average modeled
beta is 32%. If the weighted average deposit beta were to decrease to 28% it
would change the EVE in the -100bps shock from 8.0% to 7.9%. The decrease in EVE
in the down rate shock is a result of the fact that in a very low rate
environment the discount to par on deposits is floored at zero.
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Schedule 33
CHANGES IN ECONOMIC VALUE OF EQUITY
                                                                                       December 31, 2019
                                                                               Parallel shift in rates (in bps)1
            Repricing scenario                        -100                0                +100                +200                 +300

Economic Value of Equity                                 8.0  %             -  %              1.1  %              0.4  %              (0.6) %


1 Assumes rates cannot go below zero in the negative rate shift.


                                                                                        December 31, 2018
                                                                                Parallel shift in rates (in bps)1
            Repricing scenario                         -100                0                 +100                 +200                 +300

Economic Value of Equity                                 (2.5) %             -  %              (2.1) %              (5.6) %              (5.4) %


1 Assumes rates cannot go below zero in the negative rate shift.
The changes in EVE measures from December 31, 2018 are primarily driven by the
behavior of the deposit models. For nonmaturity deposits, the deposit premium
(or discount below par value) is floored at zero in a low-rate environment. With
term rates significantly lower on December 31, 2019 than on December 31, 2018
(e.g., 5 year LIBOR swap is approximately 110bps lower), deposit premium
valuations have approached the floor resulting in minimal downward change in the
-100bps rate shock. Furthermore, during 2019 some deposit model parameters were
updated, which made the premium valuation closer to zero and the negative rate
shock less comparable to the December 31, 2018 value. The positive rate shocks
were less impacted by these model updates.
Our focus on business banking also plays a significant role in determining the
nature of the Bank's asset-liability management posture. At December 31, 2019,
$21 billion of the Bank's commercial lending and CRE loan balances were
scheduled to reprice in the next three months. Of these variable-rate loans
approximately 98% are tied to either the prime rate or LIBOR. For these
variable-rate loans we have executed $3.6 billion of cash flow hedges by
receiving fixed rates on interest rate swaps or through purchased interest rate
floors. Additionally, asset sensitivity is reduced due to $237 million of
variable-rate loans being priced at floored rates at December 31, 2019, which
were above the "index plus spread" rate by an average of 43 bps. At December 31,
2019, we also had $3.3 billion of variable-rate consumer loans scheduled to
reprice in the next three months. Of these variable-rate consumer loans
approximately $65 million were priced at floored rates, which were above the
"index plus spread" rate by an average of 17 bps. See Notes 3 and 7 of the Notes
to Consolidated Financial Statements for additional information regarding
derivative instruments.
In July 2017, the Financial Conduct Authority, the authority regulating LIBOR,
along with various other regulatory bodies, announced that LIBOR would likely be
discontinued at the end of 2021. For more information on the transition from
LIBOR see Risk Factors on page 15. We are actively working to address any
impacted contracts but realize that amending certain contracts indexed to LIBOR
may require consent from the counterparties which could be difficult and costly
to obtain in certain limited circumstances. Interest rate and market risk are
managed centrally.
Market Risk - Fixed Income
We engage in the underwriting and trading of municipal securities. This trading
activity exposes us to a risk of loss arising from adverse changes in the prices
of these fixed-income securities.
At December 31, 2019, we had a relatively small amount, $182 million, of trading
assets and $66 million of securities sold, not yet purchased, compared with $106
million and $85 million, respectively, at December 31, 2018.
We are exposed to market risk through changes in fair value. We are also exposed
to market risk for interest rate swaps used to hedge interest rate risk. Changes
in the fair value of AFS securities and in interest rate swaps that qualify as
cash flow hedges are included in AOCI for each financial reporting period.
During 2019, the after-tax change in AOCI attributable to AFS securities
increased by $257 million, due largely to changes in the interest rate
environment, compared with a $114 million decrease in the same prior year
period.
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Market Risk - Equity Investments
Through our equity investment activities, we own equity securities that are
publicly traded. In addition, we own equity securities in companies and
governmental entities, e.g., Federal Reserve Bank and an FHLB, that are not
publicly traded. The accounting for equity investments may use the cost, fair
value, equity, or full consolidation methods of accounting, depending on our
ownership position and degree of involvement in influencing the investees'
affairs. Regardless of the accounting method, the value of our investment is
subject to fluctuation. Because the fair value of these securities may fall
below our investment costs, we are exposed to the possibility of loss. Equity
investments in private and public companies are approved, monitored, and
evaluated by the Bank's Equity Investments Committee consisting of members of
management.
We hold both direct and indirect investments in predominantly pre-public
companies, primarily through various SBIC venture capital funds. Our equity
exposure to these investments was approximately $154 million and $132 million at
December 31, 2019 and December 31, 2018, respectively. On occasion, some of the
companies within our SBIC investments may issue an initial public offering. In
this case, the fund is generally subject to a lockout period before liquidating
the investment, which can introduce additional market risk.
Liquidity Risk Management
Overview
Liquidity refers to our capacity to meet our cash and collateral obligations and
to manage both expected and unexpected cash flows without adversely impacting
the operations or financial strength of the Bank. Sources of liquidity include
both traditional forms of funding, such as deposits, borrowings, and equity and
unencumbered assets, such as marketable loans and securities.
Since liquidity risk is closely linked to both credit risk and market risk, many
of the previously discussed risk control mechanisms also apply to the monitoring
and management of liquidity risk. We manage our liquidity to provide adequate
funds for our customers' credit needs, capital plan actions, anticipated
financial and contractual obligations, which include withdrawals by depositors,
debt and capital service requirements, and lease obligations.
Overseeing liquidity management is the responsibility of ALCO, which implements
a Board-approved corporate Liquidity and Funding Policy. This policy addresses
monitoring and maintaining adequate liquidity, diversifying funding positions,
and anticipating future funding needs. The policy also includes liquidity ratio
guidelines, such as a 30-day liquidity coverage ratio, that are used to monitor
the liquidity positions of the Bank as well as various stress test and liquid
asset measurements for the Bank. The Bank continues to perform liquidity stress
tests and assess its portfolio of highly liquid assets (sufficient to cover
30-day funding needs under stress scenarios). At December 31 2019, our
investment securities portfolio of $14 billion and cash and money market
investments of $2 billion collectively comprised 24% of total assets.
The management of liquidity and funding is performed by the Treasury Department
under the direction of the Corporate Treasurer, with oversight by ALCO. The
Treasurer is responsible for recommending changes to existing funding plans, as
well as to the Bank's Liquidity Policy. These recommendations must be submitted
for approval to ALCO, and changes to the Policy also must be approved by the
Bank's ERMC and the Board of Directors. The Bank has adopted policy limits that
govern liquidity risk. The policy requires the Bank to maintain a buffer of
highly liquid assets sufficient to cover cash outflows in the event of a severe
liquidity crisis. Throughout 2019 and as of December 31, 2019, the Bank complied
with this policy.
Liquidity Regulation
Upon passage of the Economic Growth, Regulatory Relief and Consumer Protection
Act, the Bank is no longer subject to the Enhanced Prudential Standards for
liquidity management (Reg. YY). However, the Bank continues to perform liquidity
stress tests and assess its portfolio of highly liquid assets (sufficient to
cover 30-day funding needs under the stress scenarios). Although the Bank is no
longer subject to the regulations of the Final LCR Rule, it exceeds the
regulatory requirements that mandates a buffer of securities and other liquid
assets to cover 70% of 30-day cash outflows under the assumptions mandated
therein.
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Liquidity Management Actions
The Bank's consolidated cash, interest-bearing deposits held as investments, and
security resell agreements were $1.8 billion at December 31, 2019, compared with
$2.4 billion at December 31, 2018, a decrease of $0.6 billion. During 2019 the
uses of cash were primarily from (1) a net decrease in short-term borrowings,
(2) net loan originations, (3) repurchases of our common stock, and (4)
dividends on common and preferred stock. The sources of cash during this same
period were primarily from (1) a net increase in deposits, (2) a net decrease in
investment securities, (3) the issuance of long-term debt, and (4) net cash
provided by operating activities.
The Bank's core deposits, consisting of noninterest-bearing demand deposits,
savings and money market deposits, and time deposits under $250,000, were $54.8
billion at December 31, 2019, compared with $51.2 billion at December 31, 2018.
Total deposits were $57.1 billion at December 31, 2019, compared with $54.1
billion at December 31, 2018. The $3.0 billion increase during 2019 was
primarily a result of a $2.6 billion and $0.4 billion increase in savings and
money market deposits and time deposits, respectively.
During 2019, the Bank issued $500 million of senior notes with an interest rate
of 3.35% and a maturity date of March 4, 2022 and $500 million of subordinated
notes with an interest rate of 3.25% and a maturity date of October 29, 2029.
The Bank subsequently entered into receive-fixed interest rate swaps for the
notes. The notes and swaps constitute qualifying fair value hedging
relationships. For more information on derivatives designated as qualifying cash
flow and fair value hedges, see Note 7 - Derivative Instruments and Hedging
Activities. At December 31, 2019, maturities of our long-term senior and
subordinated debt ranged from August 2021 to October 2029.
The Bank's cash payments for interest, reflected in operating expenses,
increased to $401 million during 2019 from $237 million during 2018 primarily
due to an increase in deposits and long-term debt and an increase in the rate
paid on borrowed funds. Additionally, the Bank paid approximately $260 million
of total dividends on preferred stock and common stock during 2019, compared
with $236 million during 2018. Dividends paid per common share have increased
gradually from $0.20 in the first quarter of 2018 to $0.34 in the fourth quarter
of 2019. In February 2020, the Board approved a quarterly common dividend of
$0.34 per share.
General financial market and economic conditions impact our access to and cost
of external financing. Access to funding markets for the Bank is also directly
affected by the credit ratings received from various rating agencies. The
ratings not only influence the costs associated with the borrowings, but can
also influence the sources of the borrowings. All of the credit rating agencies
rate the Bank's debt at an investment-grade level. The Bank's credit ratings
improved slightly during 2019 and are presented in the following schedule.
Schedule 34
CREDIT RATINGS
as of December 31, 2019:
                                                              Long-term issuer/senior
      Rating agency                   Outlook                      debt rating                    Subordinated debt rating              Short-term debt rating

Kroll                                 Stable                            A-                                  BBB+                                  K2
S&P                                   Stable                           BBB+                                 BBB                                   NR
Fitch                                 Stable                           BBB+                                 BBB                                   F1
Moody's                               Stable                           Baa2                                  NR                                   NR


The FHLB system and Federal Reserve Banks have been and are a source of back-up
liquidity and a significant source of funding. Zions Bancorporation, N.A. is a
member of the FHLB of Des Moines. The FHLB allows member banks to borrow against
their eligible loans and securities to satisfy liquidity and funding
requirements. The Bank is required to invest in FHLB and Federal Reserve stock
to maintain their borrowing capacity.
At December 31, 2019, the amount available for additional FHLB and Federal
Reserve borrowings was approximately $15.3 billion, compared with $13.8 billion
at December 31, 2018. Loans with a carrying value of approximately $21.5 billion
at December 31, 2019 have been pledged at the FHLB of Des Moines and the Federal
Reserve as collateral for current and potential borrowings compared with $22.6
million at December 31, 2018. At
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December 31, 2019, we had $1.0 billion of short-term FHLB borrowings outstanding
and no long-term FHLB or Federal Reserve borrowings outstanding, compared with
$4.5 billion of short-term FHLB borrowings and no long-term FHLB or Federal
Reserve borrowings outstanding at December 31, 2018. At December 31, 2019, our
total investment in FHLB and Federal Reserve stock was $50 million and $107
million, respectively, compared with $190 million and $139 million at
December 31, 2018.
Our AFS investment securities are primarily held as a source of contingent
liquidity. We target securities that can be easily turned into cash through sale
or repurchase agreements and whose value remains relatively stable during market
disruptions. We regularly manage our short-term funding needs through secured
borrowing with the securities pledged as collateral. Interest rate risk
management is another consideration for selection of investment securities. Our
AFS securities balances decreased by $1.0 billion during 2019.
The Bank's loan to total deposit ratio has remained consistent and was 85% at
December 31, 2019, compared with 86% at December 31, 2018, indicating higher
deposit growth than loan growth during 2019. In recent years loan growth has
generally outpaced deposit growth. If our operating and investing activities,
including deposit activity, do not provide the loan funding required, the Bank
will rely on more expensive wholesale funding for a portion of its loan growth.
Our use of average borrowed funds (both short- and long-term) increased by $858
million during 2019 as our average deposit growth, decrease in AFS securities,
and operating activities only partially funded loan growth over the period.
During 2019, we paid income taxes of $233 million, compared with $207 million
during 2018.
We may also, from time to time, issue additional preferred stock, senior or
subordinated notes or other forms of capital or debt instruments, depending on
our capital, funding, asset-liability management or other needs as market
conditions warrant and subject to any required regulatory approvals. Management
believes that the sources of available liquidity are adequate to meet all
reasonably foreseeable short-term and intermediate-term demands.
Contractual Obligations
Schedule 35 summarizes our contractual obligations at December 31, 2019.
Schedule 35
CONTRACTUAL OBLIGATIONS
                                                               Over one year
                                          One year or          through three           Over three years         Over five          Indeterminable
(In millions)                                 less                 years              through five years          years              maturity 1               Total

Deposits                                  $   4,050          $       556              $       113              $      -          $       52,366            $ 57,085
Net unfunded commitments to extend credit     6,303                6,873                    3,517                 6,406                       -              23,099
Standby letters of credit:
Financial                                       471                  150                        3                     7                       -                 631
Performance                                     171                   19                        2                     -                       -                 192
Commercial letters of credit                      5                    -                        -                     -                       -                   5
Commitments to make venture and other
noninterest-bearing investments 2                 -                    -                        -                     -                      47         

47


Federal funds and other short-term
borrowings                                    2,053                    -                        -                     -                       -               2,053
Long-term debt 3                                  -                  997                      131                   585                       -               1,713
Operating leases, net of subleases               50                   84                       56                    99                       -                 289
Total contractual obligations             $  13,103          $     8,679              $     3,822              $  7,097          $       52,413            $ 85,114


1Indeterminable maturity deposits include noninterest-bearing demand, savings
and money market.
2Commitments to make venture and other noninterest-bearing investments do not
have defined maturity dates. They are due upon demand and may be drawn
immediately, or as late as after five years. Therefore, these commitments are
shown as having indeterminable maturities.
3The maturities on long-term debt do not include the associated hedges.
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In addition to the commitments specifically noted in Schedule 35, we enter into
a number of contractual commitments in the ordinary course of business. These
include software licensing and maintenance, telecommunications services,
facilities maintenance and equipment servicing, supplies purchasing, and other
goods and services used in the operation of our business. Some of these
contracts are renewable or cancellable at least annually, and in certain cases,
to secure favorable pricing concessions, we have committed to contracts that may
extend to several years.
We also enter into derivative contracts under which we are required either to
receive or pay cash, depending on changes in interest rates. These contracts are
carried at fair value on the balance sheet with the fair value representing the
net present value of the expected future cash receipts and payments based on
market rates of interest. The fair value of the contracts changes daily as
interest rates change. See Note 7 of the Notes to Consolidated Financial
Statements for further information on derivative contracts.
Operational Risk Management
Operational risk is the risk to current or anticipated earnings or capital
arising from inadequate or failed internal processes or systems, human errors or
misconduct, or adverse external events. In our ongoing efforts to identify and
manage operational risk, we have an ERM department whose responsibility is to
help employees, management and the Board of Directors to assess, understand,
measure, manage, and monitor risk in accordance with our Risk Appetite
Framework. We have documented both controls and the Control Self-Assessment
related to financial reporting under the 2013 framework issued by the Committee
of Sponsoring Organizations of the Treadway Commission ("COSO") and the FDICIA.
To manage and minimize our operational risk, we have in place transactional
documentation requirements; systems and procedures to monitor transactions and
positions; systems and procedures to detect and mitigate attempts to commit
fraud, penetrate our systems or telecommunications, access customer data, and/or
deny normal access to those systems to our legitimate customers; regulatory
compliance reviews; and periodic reviews by the Bank's Compliance Risk
Management, Internal Audit and Credit Examination departments. Reconciliation
procedures have been established to ensure that data processing systems
consistently and accurately capture critical data. In addition, the Data
Governance department has key governance surrounding data integrity and
availability oversight. Further, we have key programs and procedures to maintain
contingency and business continuity plans for operational support in the event
of natural or other disasters. We also mitigate certain operational risks
through the purchase of insurance, including errors and omissions and
professional liability insurance.
We are continually improving our oversight of operational risk, including
enhancement of risk identification, risk and control self-assessments, and
antifraud measures, which are reported on a regular basis to enterprise
management committees. The Operational Risk Management Committee reports to the
ERMC, which reports to the ROC. Key measures have been established in line with
our Risk Management Framework to increase oversight by ERM and Operational Risk
Management through the strengthening of new initiative reviews, and enhancements
to the Enterprise Procurement and Third Party Risk Management. We also continue
to enhance and strengthen the Business Continuity and Disaster Recovery
programs, Enterprise Security programs, Fraud Risk Oversight, Incident Response
Oversight and Technology reporting.
Significant enhancements have also been made to governance, technology and
reporting, including the establishment of Policy and Committee Governance
programs, the implementation of a governance, risk and control solution, and the
creation of an Enterprise Risk Profile and Operational Risk Profile. In
addition, the establishment of an Enterprise Examination Management department
has standardized our response and reporting, and increased our effectiveness and
efficiencies with regulatory examination, communications and issues management.
The number and sophistication of attempts to disrupt or penetrate our systems,
sometimes referred to as hacking, cyber fraud, cyberattacks, or other similar
names continues to grow. To combat the ever increasing sophistication of
cyberattacks, we have upgraded key detection software and expanded the number of
staff and expertise to monitor and manage cyberattacks. In addition, we have
elevated our oversight, internal reporting to the Board and respective
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committees. We have also implemented an advisory group made up of cyber industry
and academic experts to assist us in better managing this critical risk.
CAPITAL MANAGEMENT
Overview
The Board of Directors is responsible for approving the policies associated with
capital management. The Board has established the Capital Management Committee
("CMC"), chaired by the Chief Financial Officer and consisting of members of
management, whose primary responsibility is to recommend and administer the
approved capital policies that govern the capital management of the Bank. Other
major CMC responsibilities include:
•Setting overall capital targets within the Board-approved capital policy,
monitoring performance compared with the Bank's Capital Policy limits, and
recommending changes to capital including dividends, common stock issuances and
repurchases, subordinated debt, and changes in major strategies to maintain the
Bank at well-capitalized levels;
•Maintaining an adequate capital cushion to withstand adverse stress events
while continuing to meet the borrowing needs of its customers, and to provide
reasonable assurance of continued access to wholesale funding, consistent with
fiduciary responsibilities to depositors and bondholders; and
•Reviewing agency ratings of the Bank.
The Bank has a fundamental financial objective to consistently produce superior
risk-adjusted returns on its shareholders' capital. We believe that a strong
capital position is vital to continued profitability and to promoting depositor
and investor confidence. Specifically, it is the policy of the Bank to:
•Maintain sufficient capital to support current needs;
•Maintain an adequate capital cushion to withstand future adverse stress events
while continuing to meet borrowing needs of its customers; and
•Meet fiduciary responsibilities to depositors and bondholders while managing
capital distributions to shareholders through dividends and repurchases of
common stock so as to be consistent with Federal Reserve guidelines SR 09-04 and
12 U.S.C §§ 56 and 60.
Merger of Bank Holding Company into Bank
On September 30, 2018, the Bank completed the merger of Zions Bancorporation,
its former bank holding company, with, and into the Bank, formerly known as ZB,
N.A. in order to reduce organizational complexity. The restructuring eliminated
the bank holding company structure and associated regulatory framework, and
resulted in ZB, N.A. being renamed Zions Bancorporation, National Association,
and becoming the top-level entity within our corporate structure. The Bank's
primary regulator is now the OCC. The Bank continues to be subject to
examinations by the CFPB with respect to consumer financial regulations. Under
the National Bank Act and OCC regulations, certain capital transactions may be
subject to the approval of the OCC.
Stress Testing
As a result of the Financial Stability Oversight Council's action on September
12, 2018 and the merger of the holding company into the Bank, the Bank is no
longer considered a systemically important financial institution under the
Dodd-Frank Act. The Bank has experienced greater flexibility in the active
management of shareholders' equity. The Bank continues to utilize stress testing
as the primary mechanism to inform its decisions on the appropriate level of
capital and capital actions, based upon actual and hypothetically-stressed
economic conditions. The results of our internal stress tests are publicly
available on the Bank's website. The timing and amount of capital actions will
be subject to various factors, including the Bank's financial performance,
business needs, prevailing and anticipated economic conditions, and OCC
approval.
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Common Stock and Common Stock Repurchases
Common stock and additional paid-in capital decreased $1.1 billion, or 28%, from
December 31, 2018 to December 31, 2019, primarily due to $1.1 billion of Bank
common stock repurchases of 23.5 million shares from publicly announced plans at
an average price of $46.80 per share.
The level of common stock repurchases we executed during 2019 will moderate in
the near term as we approach our target capital amounts and ratios. The Bank
expects to maintain the appropriate amount of capital to cover inherent risk,
while distributing excess capital to shareholders through dividends and share
repurchases. The timing and amount of additional common share repurchases will
be subject to various factors, including the Bank's financial performance,
business needs, prevailing economic conditions, and OCC approval. The magnitude,
timing and form of capital return will be determined by the Board. Shares may be
repurchased occasionally in the open market, through privately negotiated
transactions, utilizing Rule 10b5-1 plans or otherwise. In February 2020, the
Bank announced that the Board approved a plan to repurchase $75 million of
common stock during the first quarter of 2020.
Schedule 36
CAPITAL DISTRIBUTIONS
(Dollar amounts in millions)                                    2019             2018             2017
Common dividends paid                                        $    226

$ 202 $ 89 Bank common stock repurchased - from publicly announced plans

                                                           1,100             670              320
Total capital distributed to common shareholders             $  1,326

$ 872 $ 409 Capital distributed as a percentage of net earnings applicable to common shareholders

                                 170  %          103  %            74  %


The Bank paid common dividends of $226 million, or $1.28 per share, during 2019,
compared with $202 million, or$1.04 per share, during 2018. In February 2020,
the Board of Directors declared a quarterly dividend of 0.34 per common share
payable on February 20, 2020 to shareholders of record on February 13, 2020. We
paid dividends on preferred stock of $34 million during both 2019 and 2018. See
Note 14 for additional detail about capital management transactions during 2019.
Total shareholders' equity decreased slightly and was $7.4 billion at
December 31, 2019, compared with $7.6 billion at December 31, 2018. This
decrease was primarily a result of $1.1 billion from repurchases of Bank common
stock and $260 million from common and preferred dividends paid. These decreases
were partially offset by net income of $816 million and $293 million from an
increase in the fair value of our AFS securities due largely to changes in the
interest rate environment
During 2017 through 2019, the market price of our common stock was higher than
the exercise price of common stock warrants on our common stock and had a
dilutive effect upon earnings per share. The exercise of the common stock
warrants is cashless as the warrants are settled on a net share basis, and will
increase average basic shares. The impact of the common stock warrants is
already considered in the average dilutive shares. As of December 31, 2019, the
Bank had 29.3 million ZIONW warrants outstanding with an exercise price of
$33.91 which expire on May 22, 2020. During 2018, 1.8 million shares of common
stock were issued from the cashless exercise of 5.8 million ZIONZ common stock
warrants which expired on November 14, 2018.
The following schedule presents the diluted shares from the remaining common
stock warrants at various Zions Bancorporation, N.A. common stock market prices
as of December 31, 2019, excluding the effect of changes in exercise cost and
warrant share multiplier from the future payment of common stock dividends.
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Schedule 37
IMPACT OF COMMON STOCK WARRANTS

Assumed Zions Bancorporation, N.A. Common


            Stock Market Price                                Diluted

Shares (000s)

$                                     30.00                                                 -
                                      35.00                                             3,251
                                      40.00                                          6,794
                                      45.00                                             9,549
                                      50.00                                         11,754
                                      55.00                                         13,557
                                      60.00                                         15,060
                                      65.00                                         16,332


See Note 14 of the Notes to Consolidated Financial Statements for more
information on our common stock warrants.
Basel III
The Bank is subject to Basel III capital requirements to maintain adequate
levels of capital as measured by several regulatory capital ratios. We met all
capital adequacy requirements under the Basel III Capital Rules as of December
31, 2019. The following schedule presents the Bank's capital and performance
ratios as of December 31, 2019, December 31, 2018 and December 31, 2017. The
Supervision and Regulation section of the 2019 Form 10-K on page 6 and Note 15
of the Notes to Consolidated Financial Statements contain more detail
information about Basel III capital requirements and the Bank's compliance.
Schedule 38
CAPITAL AND PERFORMANCE RATIOS
                                                               December 31,                December 31,                December 31,
                                                                   2019                        2018                        2017

Tangible common equity ratio1                                             8.5  %                      8.9  %                      9.3  %
Tangible equity ratio1                                                    9.3  %                      9.7  %                     10.2  %
Average equity to average assets                                         10.8  %                     11.4  %                     12.0  %
Basel III risk-based capital ratios2:
Common equity tier 1 capital (to risk-weighted assets)                   10.2  %                     11.7  %                     12.1  %
Tier 1 capital (to average assets, or Tier 1 leverage)                    9.2  %                     10.3  %                     10.5  %
Tier 1 capital (to risk-weighted assets)                                 11.2  %                     12.7  %                     13.2  %
Total capital (to risk-weighted assets)                                  13.2  %                     13.9  %                     14.8  %
Return on average common equity                                          11.2  %                     12.1  %                      7.7  %
Return on average tangible common equity1                                13.1  %                     14.2  %                      9.0  %


1See "GAAP to Non-GAAP Reconciliations" on page 27 for more information
regarding these ratios.
2Based on the applicable phase-in periods.
At December 31, 2019, Basel III regulatory tier 1 risk-based capital and total
risk-based capital was $6.3 billion and $7.4 billion, respectively, compared
with $6.8 billion and $7.4 billion, respectively, at December 31, 2018.
CRITICAL ACCOUNTING POLICIES AND SIGNIFICANT ESTIMATES
Note 1 of the Notes to Consolidated Financial Statements contains a summary of
the Bank's significant accounting policies. Discussed below are certain
significant accounting policies that we consider critical to the Bank's
financial statements. These critical accounting policies were selected because
the amounts affected by them are significant to the financial statements. Any
changes to these amounts, including changes in estimates, may also be
significant to the financial statements. We believe that an understanding of
these policies, along with the related estimates we are required to make in
recording the financial transactions of the Bank, is important to have a
complete picture of the
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
Bank's financial condition. In addition, in arriving at these estimates, we are
required to make complex and subjective judgments, many of which include a high
degree of uncertainty. The following discussion of these critical accounting
policies includes the significant estimates related to these policies. We have
discussed each of these accounting policies and the related estimates with the
Audit Committee of the Board of Directors.
We have included, where applicable in this document, sensitivity schedules and
other examples to demonstrate the impact of the changes in estimates made for
various financial transactions. The sensitivities in these schedules and
examples are hypothetical and should be viewed with caution. Changes in
estimates are based on variations in assumptions and are not subject to simple
extrapolation, as the relationship of the change in the assumption to the change
in the amount of the estimate may not be linear. In addition, the effect of a
variation in one assumption is in reality likely to cause changes in other
assumptions, which could potentially magnify or counteract the sensitivities.
Fair Value Estimates
We measure or monitor many of our assets and liabilities on a fair value basis.
Fair value is the price that could be received to sell an asset or paid to
transfer a liability in an orderly transaction between market participants. To
increase consistency and comparability in fair value measurements, GAAP has
established a three-level hierarchy to prioritize the valuation inputs among (1)
observable inputs that reflect quoted prices in active markets, (2) inputs other
than quoted prices with observable market data, and (3) unobservable data such
as the Bank's own data or single dealer nonbinding pricing quotes.
When observable market prices are not available, fair value is estimated using
modeling techniques such as discounted cash flow analysis. These modeling
techniques use assumptions that market participants would consider in pricing
the asset or the liability, including assumptions about the risk inherent in a
particular valuation technique, the effect of a restriction on the sale or use
of an asset, the life of the asset and applicable growth rate, the risk of
nonperformance, and other related assumptions.
The selection and weighting of the various fair value techniques may result in a
fair value higher or lower than the carrying value of the item being valued.
Considerable judgment may be involved in determining the amount that is most
representative of fair value.
For assets and liabilities recorded at fair value, the Bank's policy is to
maximize the use of observable inputs and minimize the use of unobservable
inputs when developing fair value measurements for those items where there is an
active market. In certain cases, when market observable inputs for model-based
valuation techniques may not be readily available, the Bank is required to make
judgments about the assumptions market participants would use in estimating the
fair value of the financial instrument. The models used to determine fair value
adjustments are regularly evaluated by management for relevance under current
facts and circumstances.
Changes in market conditions may reduce the availability of quoted prices or
observable data. For example, reduced liquidity in the capital markets or
changes in secondary market activities could result in observable market inputs
becoming unavailable. When market data is not available, the Bank uses valuation
techniques requiring more management judgment to estimate the appropriate fair
value.
Fair value is used on a recurring basis for certain assets and liabilities in
which fair value is the primary measure of accounting. Fair value is used on a
nonrecurring basis to measure certain assets or liabilities (including HTM
securities, loans held for sale, and OREO) for impairment or for disclosure
purposes in accordance with current accounting guidance.
Impairment analysis also relates to long-lived assets, goodwill, and core
deposit and other intangible assets. An impairment loss is recognized if the
carrying amount of the asset is not likely to be recoverable and exceeds its
fair value. In determining the fair value, management uses models and applies
the techniques and assumptions previously discussed.
Investment securities are valued using several methodologies, which depend on
the nature of the security, availability of current market information, and
other factors. Investment securities in an unrealized loss position are
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
formally reviewed on a quarterly basis for the presence of other-than-temporary
impairment ("OTTI"). OTTI is considered to have occurred if the instrument's
fair value is below its amortized cost and (1) we intend to sell the security,
(2) it is "more likely than not" we will be required to sell the security before
recovery of its amortized cost basis, or (3) the present value of expected cash
flows is not sufficient to recover the entire amortized cost basis. The "more
likely than not" criterion is a lower threshold than the "probable" criterion.
Notes 1, 3, 5, 7, and 10 of the Notes to Consolidated Financial Statements and
the "Investment Securities Portfolio" on page 49 contain further information
regarding the use of fair value estimates.
Allowance for Credit Losses
The ACL includes the ALLL and the RULC. The ALLL represents management's
estimate of probable losses believed to be inherent in the loan portfolio. The
determination of the appropriate level of the allowance is based on periodic
evaluations of the portfolios. This process includes both quantitative and
qualitative analyses, as well as a qualitative review of the results. The
qualitative review requires a significant amount of judgment, and is described
in more detail in Note 6 of the Notes to Consolidated Financial Statements.
The RULC provides for potential losses associated with off-balance sheet lending
commitments and standby letters of credit. The reserve is estimated using the
same procedures and methodologies as for the ALLL, plus assumptions regarding
the probability and amount of unfunded commitments being drawn.
Although we believe that our processes for determining an appropriate level for
the allowance adequately address the various components that could potentially
result in credit losses, the processes and their elements include features that
may be susceptible to significant change. Any unfavorable differences between
the actual outcome of credit-related events and our estimates could require an
additional provision for credit losses. As an example, if the probability of
default risk grade for all pass-graded loans was immediately downgraded one
grade on our internal risk-grading scale, the quantitatively determined amount
of the ALLL at December 31, 2019 would increase by approximately $90 million.
This sensitivity analysis is hypothetical and has been provided only to indicate
the potential impact that changes in risk grades may have on the allowance
estimate.
Although the qualitative process is subjective, it represents the Bank's best
estimate of qualitative factors impacting the determination of the ACL. We
believe that given the procedures we follow in determining the ACL, the various
components used in the current estimation processes are appropriate. Note 6 of
the Notes to Consolidated Financial Statements and "Credit Risk Management" on
page 54 contains further information and more specific descriptions of the
processes and methodologies used to estimate the ACL.
On January 1, 2020, we adopted CECL and recorded an ACL for loans and leases of
$526 million, resulting in an after-tax increase to retained earnings of $20
million. The impact of the adoption of CECL for our securities portfolio was
less than $1 million. The ACL, as calculated under CECL, is influenced by the
portfolio composition, credit quality, macroeconomic conditions, and forecasts
at that time, as well as other management judgments. See Note 2 of the Notes to
Consolidated Financial Statements on page 93 for more information on this
guidance and its impact on the Bank.
Accounting for Goodwill
Goodwill is initially recorded at fair value in the financial statements of a
reporting unit at the time of its acquisition and is subsequently evaluated at
least annually for impairment in accordance with current accounting guidance. We
perform this test at the beginning of the fourth quarter annually, or more often
if events or circumstances indicate that the carrying value of any of our
reporting units, inclusive of goodwill, is less than fair value. The goodwill
impairment test for a given reporting unit compares its fair value with its
carrying value. If the carrying amount, inclusive of goodwill, is more likely
than not to exceed its fair value, additional quantitative analysis must be
performed to determine the amount, if any, of goodwill impairment. Our reporting
units with goodwill are Amegy, CB&T, and Zions Bank.
To determine the fair value of a reporting unit, we historically have used a
combination of up to three separate quantitative methods: comparable
publicly-traded commercial banks in the Western and Southwestern states
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ZIONS BANCORPORATION, NATIONAL ASSOCIATION AND SUBSIDIARIES
("Market Value"); where applicable, comparable acquisitions of commercial banks
in the Western and Southwestern states ("Transaction Value"); and the discounted
present value of management's estimates of future cash flows. Critical
assumptions that are used as part of these calculations include:
•Selection of comparable publicly-traded companies based on location, size, and
business focus and composition;
•Selection of market comparable acquisition transactions based on location,
size, business focus and composition, and date of the transaction;
•The discount rate, which is based on the Bank's estimate of its cost of equity
capital;
•The projections of future earnings and cash flows of the reporting unit;
•The relative weight given to the valuations derived by the three methods
described; and
•The control premium associated with reporting units.
We apply a control premium in the Market Value approach to determine the
reporting units' equity values. Control premiums represent the ability of a
controlling shareholder to change how the Bank is managed and can cause the fair
value of a reporting unit as a whole to exceed its market capitalization. Based
on a review of historical bank acquisition transactions within the Bank's
geographic footprint, and a comparison of the target banks' market values 30
days prior to the announced transaction to the deal value, we have determined
that a control premium ranging from 0% to 15% for the reporting units was
appropriate.
Since estimates are an integral part of the impairment computations, changes in
these estimates could have a significant impact on any calculated impairment
amount. Estimates include economic conditions, which impact the assumptions
related to interest and growth rates, loss rates, and imputed cost of equity
capital. The fair value estimates for each reporting unit incorporate current
economic and market conditions, including Federal Reserve monetary policy
expectations and the impact of legislative and regulatory changes. Additional
factors that may significantly affect the estimates include, among others,
competitive forces, customer behaviors and attrition, loan losses, changes in
growth trends, cost structures and technology, changes in equity market values
and merger and acquisition valuations, and changes in industry conditions.
Weakening in the economic environment, a decline in the performance of the
reporting units, or other factors could cause the fair value of one or more of
the reporting units to fall below carrying value, resulting in a goodwill
impairment charge. Additionally, new legislative or regulatory changes not
anticipated in management's expectations may cause the fair value of one or more
of the reporting units to fall below the carrying value, resulting in a goodwill
impairment charge. Any impairment charge would not affect the Bank's regulatory
capital ratios, tangible common equity ratio, or liquidity position.
During the fourth quarter of 2017, we performed a full quantitative analysis of
the reporting units' fair value as described above. Our evaluation process
determined that the fair values of Amegy, CB&T, and Zions Bank exceeded their
carrying values by 35%, 54%, and 78%, respectively. Additionally, we performed a
hypothetical sensitivity analysis on the discount rate assumption to evaluate
the impact of an adverse change to this assumption. If the discount rate applied
to future earnings was increased by 100 bps, the fair values of Amegy, CB&T, and
Zions Bank would exceed their carrying values by 33%, 52%, and 72%,
respectively.
During the fourth quarter of 2019, we performed our annual goodwill impairment
evaluation, effective October 1, 2019. The Bank elected to perform a qualitative
analysis to determine if the quantitative analysis performed in prior years as
described above was required. The Bank's qualitative analysis assessed factors
related to each reporting unit to determine if it was more likely than not that
the carrying value of any reporting unit was greater than the unit's fair value.
The qualitative factors considered in our assessment for each reporting unit
included (1) economic, industry and market conditions, (2) regulatory or
political developments that could negatively impact operating costs and overall
financial performance of any of our specific reporting units, and (3) any
changes in management, key personnel, strategy, customers, and any new or
evolving litigation.
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None of the factors considered in our qualitative assessment gave any indication
that the reporting units' fair values decreased during the 2019 fiscal year.
Additionally, as evidenced in the Business Segment Analysis section of the MD&A,
each reporting unit's key performance metrics remained materially unchanged or
improved in 2019, compared with 2017. Considering the improved performance of
each reporting unit and the lack of any significant concerns being identified in
our qualitative assessment, we concluded that it is more likely than not that
the fair value of each reporting unit continues to be greater than its carry
amount making further quantitative impairment testing unnecessary. As a result,
none of our reporting units were subject to goodwill impairment during 2019 or
were determined to be at risk for a potential goodwill impairment in the near
future based on information known at this time.
RECENT ACCOUNTING PRONOUNCEMENTS AND DEVELOPMENTS
Note 2 of the Notes to Consolidated Financial Statements discusses recently
issued accounting pronouncements that we will be required to adopt. Also
discussed is our expectation of the impact these new accounting pronouncements
will have, to the extent they are material, on our financial condition, results
of operations, or liquidity.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Information required by this Item is included in "Interest Rate and Market Risk
Management" in MD&A beginning on page 64 and is hereby incorporated by
reference.

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