Bruce Ross occupies the position of Group Head-Technology & Operations at Royal Bank of Canada and Group Head-Technology & Operations at Royal Bank of Canada (London Branch) (a subsidiary of Royal Bank of Canada). Mr. Ross is also on the board of the University of Western Ontario. In his past career Bruce Ross held the position of GM-Global Technology Services & North America at International Business Machines Corp. President & General Manager at IBM Canada Ltd. General Manager-Global Technology Services at IBM United Kingdom Ltd. General Manager-Global Technology Services at IBM Ireland Ltd. and General Manager-Global Technology Services at IBM South Africa Group Ltd. (which are all subsidiaries of International Business Machines Corp.), Member-Toronto & York Region at United Way Campaign Cabinet, General Manager-Global Technology Services at IBM Europe BV, Chairman-Liaison Council at Ontario Brain Institute and Member of Business Council of Canada. He received an undergraduate degree from the University of Western Ontario.