The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with the consolidated financial
statements and related notes thereto included elsewhere in this Annual Report on
Form 10-K. The following discussion contains forward-looking statements that
reflect our plans, estimates and beliefs. Our actual results could differ
materially from those discussed in the forward-looking statements. Factors that
could cause or contribute to these differences include those discussed below and
elsewhere in this prospectus, particularly in the sections titled "Special Note
Regarding Forward-Looking Statements" and "Risk Factors." Our fiscal year end is
January 31, and our fiscal quarters end on April 30, July 31, October 31, and
January 31. Our fiscal years ended January 31, 2020, January 31, 2019, and
January 31, 2018, are referred to herein as fiscal 2020, fiscal 2019, and fiscal
2018, respectively.
                                    Overview
We founded CrowdStrike in 2011 to reinvent security for the cloud era. When we
started the company, cyberattackers had a decided, asymmetric advantage over
existing security products. We turned the tables on the adversaries by taking a
fundamentally new approach that leverages the network effects of crowdsourced
data applied to modern technologies such as AI, cloud computing, and graph
databases. Realizing that the nature of cybersecurity problems had changed but
the solutions had not, we built our CrowdStrike Falcon platform to detect
threats and stop breaches.
We believe we are defining a new category called the Security Cloud, with the
power to transform the security industry much the same way the cloud has
transformed the CRM, HR, and service management industries. With our Falcon
platform, we created the first multi-tenant, cloud native, intelligent security
solution capable of protecting workloads across on-premise, virtualized, and
cloud-based environments running on a variety of endpoints such as desktops,
laptops, servers, virtual machines, and IoT devices. Our Falcon platform is
composed of two tightly integrated proprietary technologies: our easily deployed
intelligent lightweight agent and our cloud-based, dynamic graph database called
Threat Graph. Our solution benefits from crowdsourcing and economies of scale,
which we believe enables our AI algorithms to be uniquely effective. We call
this cloud-scale AI. We initially provided intelligence and incident response
services while we developed our Falcon platform. In June 2013, we first began
providing EDR capabilities as a single solution. In February 2017, as we
executed on our Falcon platform expansion strategy, we began offering these and
additional capabilities as separate cloud modules. This strategic move
facilitated new customer adoption and allowed us to further expand within our
customer base. Today, we offer 11 cloud modules on our Falcon platform via a
SaaS subscription-based model that spans multiple large security markets,
including endpoint security, security and IT operations (including vulnerability
management), and threat intelligence.
On June 14, 2019 we closed our initial public offering, or IPO, in which we
issued and sold 20,700,000 shares of Class A common stock. The price per share
to the public was $34.00. We received aggregate proceeds of $665.1 million from
the IPO, net of underwriters' discounts and commissions and before deducting
estimated offering costs of $5.9 million. Upon the closing of the IPO, all
shares of our outstanding preferred stock automatically converted into
131,267,586 shares of Class B common stock. In connection with our IPO, all
shares of our common stock outstanding prior to our IPO were automatically
converted into shares of Class B common stock.
The World Health Organization has declared the recent COVID-19 outbreak a public
health emergency. The extent of the impact of the COVID-19 on our operational
and financial performance will depend on certain developments, including the
duration and spread of the outbreak; impact on our customers and our sales
cycles; impact on our customer, employee, and industry events; and effect on our
vendors, all of which are uncertain and cannot be predicted at this time. We are
conducting business as usual with modifications to employee travel, employee
work locations, and cancellation of certain marketing events, among other
modifications. Other companies are taking precautionary and preemptive actions
to address COVID-19 and may take further actions that alter their normal
business operations. We will continue to actively monitor the situation and may
take further actions that alter our business operations as may be required by
federal, state, or local authorities, or that we determine are in the best
interests of our employees, customers, partners, suppliers, and stockholders. At
this point, the extent to which the COVID-19 may impact our financial condition
or results of operations is uncertain. Furthermore, due to our subscription
based business model, the effect of the COVID-19 may not be fully reflected in
our results of operations until future periods, if at all.
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                           Our Go-To-Market Strategy
We sell subscriptions to our Falcon platform and cloud modules to organizations
across multiple industries. We primarily sell subscriptions to our Falcon
platform and cloud modules through our direct sales team that leverages our
network of channel partners. Our direct sales team is comprised of field sales
and inside sales professionals who are segmented by a customer's number of
endpoints.
We have a low friction land-and-expand sales strategy. When customers deploy our
Falcon platform, they can start with any number of cloud modules and we can
activate additional cloud modules in real time on the same agent already
deployed on the endpoint. This architecture has also allowed us to begin to
offer a free trial of our Falcon Prevent module directly from our website or the
AWS Marketplace, and we plan to extend this capability to additional modules in
the future. Once customers experience the benefits of our Falcon platform, they
often expand their adoption over time by adding more endpoints or purchasing
additional modules. We also use our sales team to identify current customers who
may be interested in free trials of additional cloud modules, which serves as a
powerful driver of our land-and-expand model. By segmenting our sales teams, we
can deploy a low-touch sales model that efficiently identifies prospective
customers.
We began as a solution for large enterprises, but the flexibility and
scalability of our Falcon platform has enabled us to seamlessly offer our
solution to customers of any size-from those with hundreds of thousands of
endpoints to as few as three. We have expanded our sales focus to include any
organization without the need to modify our Falcon platform for small and medium
sized businesses.
A substantial majority of our customers purchase subscriptions with a term of
one year. Our subscriptions are generally priced on a per-endpoint and
per-module basis. We recognize revenue from our subscriptions ratably over the
term of the subscription. We also generate revenue from our incident response
and proactive professional services, which are generally priced on a time and
materials basis. We view our professional services business primarily as an
opportunity to cross-sell subscriptions to our Falcon platform and cloud
modules.
                   Certain Factors Affecting Our Performance
Adoption of Our Solutions. We believe our future success depends in large part
on the growth in the market for cloud-based SaaS-delivered endpoint security
solutions. Many organizations have not yet abandoned the on-premise legacy
products in which they have invested substantial personnel and financial
resources to design and maintain. As a result, it is difficult to predict
customer adoption rates and demand for our cloud-based solutions.
New Customer Acquisition. Our future growth depends in large part on our ability
to acquire new customers. If our efforts to attract new customers are not
successful, our revenue and rate of revenue growth may decline. We believe that
our go-to-market strategy and the flexibility and scalability of our Falcon
platform allow us to rapidly expand our customer base. Our incident response and
proactive services also help drive new customer acquisitions, as many of these
professional services customers subsequently purchase subscriptions to our
Falcon platform. Many organizations have not yet adopted cloud-based security
solutions, and since our Falcon platform has offerings for organizations of all
sizes, worldwide, and across industries, we believe this presents a significant
opportunity for growth.
Maintain Customer Retention and Increase Sales. Our ability to increase revenue
depends in large part on our ability to retain our existing customers and
increase the ARR of their subscriptions. We focus on increasing sales to our
existing customers by expanding their deployments to more endpoints and selling
additional cloud modules for increased functionality. In February 2017, we
transitioned our platform from a single offering into highly-integrated
offerings of multiple SKU cloud modules. We initially launched this strategy
with our IT hygiene, next-generation antivirus, EDR, managed threat hunting, and
intelligence modules, and added five additional modules between February 2017
and October 2019. The Falcon Platform currently has 11 cloud modules that span
endpoint security, security operations, and threat intelligence.
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Invest in Growth. We believe that our market opportunity is large and requires
us to continue to invest significantly in sales and marketing efforts to further
grow our customer base, both domestically and internationally. Our open cloud
architecture and single data model have allowed us to rapidly build and deploy
new cloud modules, and we expect to continue investing in those efforts to
further enhance our technology platform and product functionality. In addition
to our ongoing investment in research and development, we may also pursue
acquisitions of businesses, technologies, and assets that complement and expand
the functionality of our Falcon platform, add to our technology or security
expertise, or bolster our leadership position by gaining access to new customers
or markets. Furthermore, we expect our general and administrative expenses to
increase in dollar amount for the foreseeable future given the additional
expenses for accounting, compliance, and investor relations as we become a
public company.
                                  Key Metrics
We monitor the following key metrics to help us evaluate our business, identify
trends affecting our business, formulate business plans, and make strategic
decisions.
Subscription Customers
We define a subscription customer as a separate legal entity that has entered
into a distinct subscription agreement for access to Falcon platform for which
the term has not ended or with which we are negotiating a renewal contract. We
do not consider our channel partners as customers, and we treat managed service
security providers, who may purchase our products on behalf of multiple
companies, as a single customer. While initially we focused our sales and
marketing efforts on large enterprises, in recent years we have also increased
our sales and marketing to small and medium sized businesses.
The following table sets forth the number of our subscription customers as of
the dates presented:
                                        As of January 31,
                                 2020             2019         2018
                                        (in thousands)
Subscription customers              5,431        2,516        1,242
Year-over-year growth                 116  %       103  %       176  %


Annual Recurring Revenue ("ARR")
ARR is calculated as the annualized value of our customer subscription contracts
as of the measurement date, assuming any contract that expires during the next
12 months is renewed on its existing terms. To the extent that we are
negotiating a renewal with a customer after the expiration of the subscription,
we continue to include that revenue in ARR if we are actively in discussion with
such an organization for a new subscription or renewal, or until such
organization notifies us that it is not renewing its subscription.
The following table sets forth our ARR as of the dates presented:
                                        As of January 31,
                               2020            2019            2018
                                      (dollars in thousands)

Annual recurring revenue $ 600,456 $ 312,656 $ 141,314 Year-over-year growth

             92  %          121  %          140  %


Dollar-Based Net Retention Rate
Our dollar-based net retention rate compares our ARR from a set of subscription
customers against the same metric for those subscription customers from the
prior year. Our dollar-based net retention rate reflects customer renewals,
expansion, contraction, and churn, and excludes revenue from our incident
response and proactive services. We calculate our dollar-based net retention
rate as of period end by starting with the ARR from all subscription customers
as of 12 months prior to such period end, or Prior Period ARR. We then calculate
the ARR from these same subscription customers as of the current period end, or
Current Period ARR. Current Period ARR includes any expansion and is net of
contraction or churn over the trailing 12 months but excludes revenue from new
subscription customers in the current period. We then divide the Current Period
ARR by the Prior Period ARR to arrive at our dollar-based net retention rate.
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Since January 2016, our dollar-based net retention rate has consistently
exceeded 100%, which is primarily attributable to an expansion of endpoints
within, and cross-selling additional cloud modules to, our existing subscription
customers. Our dollar-based net retention rate can fluctuate from period to
period due to large customer contracts in a given period, which may reduce our
dollar-based net retention rate in subsequent periods if the customer makes a
larger upfront purchase and does not continue to increase purchases.
                                               As of January 31,
                                          2020            2019       2018
Dollar-based net retention rate                124  %     147  %     119  %



Our dollar-based net retention rate has varied from quarter to quarter due to a
number of factors and we expect that trend to continue. For example in the
fourth quarter of fiscal 2019, we had an outsized expansion deal that
contributed 11 percentage points to our net retention in that quarter. While we
once again expanded within this account in the fourth quarter of fiscal 2020,
the impact was smaller than the prior year. In addition, we have seen strong
success with our strategy to land bigger deals with more modules, and we are
also seeing an acceleration in our acquisition of new customers. While we view
these two trends as positive developments, they have a natural trade off on our
ability to expand business with existing customers in the near term.

                    Components of Our Results of Operations

Revenue


Subscription Revenue. Subscription revenue primarily consists of subscription
fees for our Falcon platform and additional cloud modules that are supported by
our cloud-based platform. Subscription revenue is driven primarily by the number
of subscription customers, the number of endpoints per customer, and the number
of cloud modules included in the subscription. We recognize subscription revenue
ratably over the term of the agreement, which is generally one to three years.
Because our subscription customers are generally billed upfront, we have
recorded significant deferred revenue. Consequently, a substantial portion of
the revenue that we report in each period is attributable to the recognition of
deferred revenue relating to subscriptions that we entered into during previous
periods. We typically invoice our customers annually in advance or multi-year in
advance.
Professional Services Revenue. Professional services revenue includes incident
response and proactive services, forensic and malware analysis, and attribution
analysis. Professional services are generally sold separately from subscriptions
to our Falcon platform, although customers frequently enter into a separate
arrangement to purchase subscriptions to our Falcon platform at the conclusion
of a professional services arrangement. Professional services are available
through hourly rate and fixed fee contracts, one-time and ongoing engagements,
and retainer-based agreements. For time and materials and retainer-based
arrangements, revenue is recognized as services are performed. For fixed fee
contracts, we recognize revenue by applying the proportional performance method.
Cost of Revenue
Subscription Cost of Revenue. Subscription cost of revenue consists primarily of
costs related to hosting our cloud-based Falcon platform in data centers,
amortization of our capitalized internal-use software, employee-related costs
such as salaries and bonuses, stock-based compensation expense, benefits costs
associated with our operations and support personnel, software license fees,
property and equipment depreciation, and an allocated portion of facilities and
administrative costs.
As new customers subscribe to our platform and existing subscription customers
increase the number of endpoints on our Falcon platform, our cost of revenue
will increase due to greater cloud hosting costs related to powering new cloud
modules and the incremental costs for storing additional data collected for such
cloud modules and employee-related costs. We intend to continue to invest
additional resources in our cloud platform and our customer support
organizations as we grow our business. The level and timing of investment in
these areas could affect our cost of revenue in the future.
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Professional Services Cost of Revenue. Professional services cost of revenue
consists primarily of employee-related costs, such as salaries and bonuses,
stock-based compensation expense, technology, property and equipment
depreciation, and an allocated portion of facilities and administrative costs.
Gross Profit and Gross Margin
Gross profit and gross margin have been and will continue to be affected by
various factors, including the timing of our acquisition of new subscription
customers, renewals from existing subscription customers, sales of additional
modules to existing subscription customers, the data center and bandwidth costs
associated with operating our cloud platform, the extent to which we expand our
customer support and cloud operations organizations, and the extent to which we
can increase the efficiency of our technology, infrastructure, and data centers
through technological improvements. We expect our gross profit to increase in
dollar amount and our gross margin to increase modestly over the long term,
although our gross margin could fluctuate from period to period depending on the
interplay of these factors. Demand for our incident response services is driven
by the number of breaches experienced by non-customers. Also, we view our
professional services solutions in the context of our larger business and as a
significant lead generator for new subscriptions. Because of these factors, our
services revenue and gross margin may fluctuate over time.
Operating Expenses
Our operating expenses consist of sales and marketing, research and development
and general administrative expenses. For each of these categories of expense,
employee-related expenses are the most significant component, which include
salaries, employee bonuses, sales commissions, and employer payroll tax.
Operating expenses also include an allocated portion of overhead costs for
facilities and IT.
Sales and Marketing. Sales and marketing expenses primarily consist of
employee-related expenses such as salaries, commissions, and bonuses. Sales and
marketing expenses also include stock-based compensation; expenses related to
our Fal.Con customer conference and other marketing events; an allocated portion
of facilities and administrative expenses; and cloud hosting and related
services costs related to proof of value efforts. Prior to February 1, 2019, we
amortized sales commissions on a straight-line basis to sales and marketing
expense over the term of the subscription. On February 1, 2019, we adopted ASC
606, and began capitalizing and amortizing sales commissions and any other
incremental payments made upon the initial acquisition of a subscription or
upsells to existing customers to sales and marketing expense over the estimated
customer life, and amortizing any such expenses paid for the renewal of a
subscription to sales and marketing expense over the term of the renewal.
We expect sales and marketing expenses to increase in dollar amount as we
continue to make significant investments in our sales and marketing organization
to drive additional revenue, further penetrate the market, and expand our global
customer base. However, we anticipate sales and marketing costs to decrease as a
percentage of revenue over time.
Research and Development. Research and development expenses primarily consist of
employee-related expenses such as salaries and bonuses; stock-based
compensation, consulting expenses related to the design; development, testing,
and enhancements of our subscription services; and an allocated portion of
facilities and administrative expenses. Our cloud platform is software-driven,
and our research and development teams employ software engineers in the design,
and the related development, testing, certification, and support of these
solutions.
We expect research and development expenses to increase in dollar amount as we
continue to increase investments in our technology architecture and software
platform. However, we anticipate research and development expenses to decrease
as a percentage of our total revenue over time, although our research and
development expenses may fluctuate as a percentage of our total revenue from
period-to-period depending on the timing of these expenses.

General and Administrative. General and administrative expenses consist of
employee-related expenses such as salaries and bonuses; stock-based
compensation; and related expenses for our executive, finance, human resources;
and legal organizations. In addition, general and administrative expenses
include outside legal, accounting, and other professional fees; and an allocated
portion of facilities and administrative expenses.
We expect to incur additional expenses as a result of operating as a public
company. As a result, we expect our general and administrative expenses to
increase in dollar amount. However, we anticipate general and administrative
expenses to decrease as a percentage of our total revenue over time.
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Other Income (Expense), Net. Other income (expense), net, consists primarily of
income earned on our cash equivalents and marketable securities; expense related
to the fair value of warrants for our redeemable convertible preferred stock;
interest expense on our bank facility; and foreign currency transaction gains
and losses.
Provision for Income Taxes. The provision for income taxes consists primarily of
income taxes in certain foreign jurisdictions in which we conduct business, as
well as state income taxes in the United States. We have not recorded any U.S.
federal income tax expense. We maintain a full valuation allowance on our U.S.
federal and state and U.K. deferred tax assets as we have concluded that it is
more likely than not that those deferred assets will not be utilized.
                             Results of Operations
The following tables set forth our consolidated statements of operations in
dollar amounts and as a percentage of total revenue for each period presented:
                                                       Year Ended January 31,
                                               2020             2019             2018
                                                           ( in thousands)
Revenue
Subscription                               $  436,323       $  219,401       $   92,568
Professional services                          45,090           30,423           26,184
Total revenue                                 481,413          249,824          118,752
Cost of revenue
Subscription(1)(2)                            112,474           69,208           39,857
Professional services(1)                       29,153           18,030           14,629
Total cost of revenue                         141,627           87,238           54,486
Gross profit                                  339,786          162,586           64,266
Operating expenses
Sales and marketing(1)(2)                     266,595          172,682          104,277
Research and development(1)(2)                130,188           84,551      

58,887


General and administrative(1)                  89,068           42,217           32,542
Total operating expenses                      485,851          299,450          195,706
Loss from operations                         (146,065)        (136,864)        (131,440)
Interest expense                                 (442)            (428)          (1,648)
Other income (expense), net                     6,725           (1,418)          (1,473)

Loss before provision for income taxes (139,782) (138,710)


   (134,561)
Provision for income taxes                     (1,997)          (1,367)            (929)
Net loss                                   $ (141,779)      $ (140,077)      $ (135,490)

______________________________

(1)Includes stock-based compensation expense as follows:


                                                   Year Ended January 31,
                                             2020           2019           

2018


                                                      (in thousands)
Subscription cost of revenue              $  5,226       $    689       $   

89


Professional services cost of revenue        2,486            205            252
Sales and marketing                         23,919          5,175          1,386
Research and development                    15,403          7,815          3,429
General and administrative                  32,906          6,621          7,187

Total stock-based compensation expense $ 79,940 $ 20,505 $ 12,343





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(2)Includes amortization of acquired intangible assets as follows:
                                                        Year Ended January 31,
                                                   2020              2019        2018
                                                           (in thousands)
Subscription cost of revenue                    $   323            $ 327       $ 287
Sales and marketing                                 123              143          20
Research and development                             41              113         321
Total amortization of purchased intangibles     $   487            $ 583       $ 628




                                                      Year Ended January 31,
                                                    2020              2019        2018
                                                     %                  %          %
Revenue
Subscription                                                91  %      88  %       78  %
Professional services                                        9  %      12  %       22  %
Total revenue                                              100  %     100  %      100  %
Cost of revenue
Subscription                                                23  %      28  %       34  %
Professional services                                        6  %       7  %       12  %
Total cost of revenue                                       29  %      35  %       46  %
Gross profit                                                71  %      65  %       54  %
Operating expenses
Sales and marketing                                         55  %      69  %       88  %
Research and development                                    27  %      34  %       50  %
General and administrative                                  19  %      17  %       27  %
Total operating expenses                                   101  %     120  %      165  %
Loss from operations                                       (30) %     (55) %     (111) %
Interest expense                                             -  %       -  %       (1) %
Other income (expense), net                                  1  %      (1) %       (1) %
Loss before provision for income taxes                     (29) %     (56) %     (113) %
Provision for income taxes                                   -  %      (1) %       (1) %
Net loss                                                   (29) %     (56) %     (114) %


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Comparison of Fiscal 2020 and Fiscal 2019
Revenue
The following is a breakdown of total revenue from subscriptions and
professional services for fiscal 2020, as compared to fiscal 2019:
                                 Year Ended
                                January 31,                                 Change
                            2020            2019             $             %
                                         (dollars in thousands)
Subscription            $ 436,323       $ 219,401       $ 216,922          99  %
Professional services      45,090          30,423          14,667          48  %
Total revenue           $ 481,413       $ 249,824       $ 231,589          93  %


Total revenue increased by $231.6 million, or 93%, in fiscal 2020, compared to
fiscal 2019. Subscription revenue accounted for 91% of our total revenue in
fiscal 2020, and 88% in fiscal 2019. Professional services revenue accounted for
9% of our total revenue in fiscal 2020 and 12% in fiscal 2019.
Subscription revenue increased by $216.9 million, or 99%, in fiscal 2020,
compared to fiscal 2019. This increase was primarily attributable to the
addition of new subscription customers, as we increased our customer base by
116%, from 2,516 subscription customers in fiscal 2019 to 5,431 subscription
customers in fiscal 2020. Subscription revenue from new customers, subscription
revenue from the renewal of existing customers, and subscription revenue from
the sale of additional endpoints and additional modules to existing customers
accounted for 40%, 33%, and 27% of total subscription revenue in fiscal 2020,
respectively. Subscription revenue from new customers, subscription revenue from
the renewal of existing customers, and subscription revenue from the sale of
additional endpoints and additional modules to existing customers accounted for
59%, 23%, and 18% of total subscription revenue in fiscal 2019, respectively.
Professional services revenue increased by $14.7 million, or 48%, in fiscal
2020, compared to fiscal 2019, and was primarily attributable to an increase in
the number of professional service hours performed.
The following is a breakdown of cost of revenue related to subscriptions and
professional services for fiscal 2020, as compared to fiscal 2019:
                                Year Ended
                                January 31,                               Change
                            2020           2019             $            %
                                        (dollars in thousands)
Subscription            $ 112,474       $ 69,208       $ 43,266          63  %
Professional services      29,153         18,030         11,123          62  %
Total cost of revenue   $ 141,627       $ 87,238       $ 54,389          62  %


Total cost of revenue increased by $54.4 million, or 62%, in fiscal 2020,
compared to fiscal 2019. Subscription cost of revenue increased by $43.3
million, or 63%, in fiscal 2020, compared to fiscal 2019. The increase in
subscription cost of revenue was primarily due to an increase in
employee-related payroll expenses of $17.1 million driven by a 114% increase in
average headcount which included significant hiring of customer support
employees, an increase in cloud hosting and related services of $10.1 million,
an increase in stock-based compensation expense of $4.5 million, an increase in
depreciation of data center equipment of $3.8 million, an increase in allocated
overhead costs of $3.7 million, an increase in employee health insurance expense
of $1.1 million, and an increase in the amortization of capitalized internal use
software of $1.0 million.
Professional services cost of revenue increased by $11.1 million, or 62%, in
fiscal 2020, compared to fiscal 2019. The increase in professional services cost
of revenue was primarily due to an increase in employee-related payroll expenses
of $6.5 million driven by an increase in average headcount of 53%, an increase
in stock-based compensation of $2.3 million, an increase in allocated overhead
costs of $0.9 million, and an increase in cloud hosting and related services of
$0.4 million.
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The following is a breakdown of gross profit and gross margin for subscriptions
and professional services for fiscal 2020, as compared to fiscal 2019.
                                                Year Ended
                                               January 31,                                 Change
                                           2020            2019             $             %
                                                        (dollars in thousands)
Subscription gross profit              $ 323,849       $ 150,193       $ 173,656         116  %
Professional services gross profit        15,937          12,393           3,544          29  %
Total gross profit                     $ 339,786       $ 162,586       $ 177,200         109  %



                                             Year Ended
                                            January 31,
                                           2020         2019             Change
Subscription gross margin                     74  %     68  %      6  %
Professional services gross margin            35  %     41  %     (6) %
Total gross margin                            71  %     65  %      6  %


Subscription gross margin increased by 6%, in fiscal 2020, compared to fiscal
2019. This increase was a result of moving more of our operations to co-location
data centers from third-party cloud service providers and renegotiating the
terms of a third-party cloud service provider contract. This increase in gross
margin was also due to incentivizing our sales team to drive higher margin
subscriptions and efforts to optimize our channel partner programs and the
uptake of multiple cloud modules by our customer base. Our "collect once, reuse
many" data strategy means that after the first module is paid for and covers the
cost of data storage and most computational costs, each additional subscription
module carries a higher margin. The decrease in professional services gross
margin was due to a decrease in utilization in fiscal 2020 compared to fiscal
2019.
Operating Expenses
Sales and Marketing
The following is a breakdown of sales and marketing expenses for fiscal 2020, as
compared to fiscal 2019:
                                          Year Ended
                                         January 31,                                Change
                                     2020            2019             $            %
                                                 (dollars in thousands)
Sales and marketing expenses     $ 266,595       $ 172,682       $ 93,913          54  %


Sales and marketing expenses increased by $93.9 million, or 54%, in fiscal 2020,
compared to fiscal 2019. The increase in sales and marketing expenses was
primarily due to an increase in employee-related payroll expenses of $36.5
million driven by an increase in average sales and marketing headcount of 54%,
an increase in stock-based compensation of $18.7 million, an increase in
marketing programs of $17.3 million, an increase in allocated overhead costs of
$6.8 million, an increase in travel-related costs of $5.4 million, and an
increase in employee health insurance expense of $2.2 million. As a result of
adopting ASC 606 effective February 1, 2019, our commissions expense in fiscal
2020 was $21.7 million lower than it would have been under ASC 605.
Research and Development
The following is a breakdown of research and development expenses for fiscal
2020, as compared to fiscal 2019:
                                            Year Ended
                                            January 31,                               Change
                                        2020           2019             $            %
                                                    (dollars in thousands)

Research and development expenses $ 130,188 $ 84,551 $ 45,637

54 %


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Research and development expenses increased by $45.6 million, or 54%, in fiscal
2020, compared to fiscal 2019. This increase was primarily due to an increase in
employee-related payroll expenses of $24.5 million, driven by an increase in
average research and development headcount of 45%. In addition, there was an
increase of $7.6 million in stock-based compensation expense, an increase in
cloud hosting and related costs of $6.3 million, an increase in allocated
overhead costs of $3.7 million, an increase in employee health insurance expense
of $1.3 million, and an increase in travel-related costs of $1.0 million.
General and Administrative
The following is a breakdown of general and administrative expenses for fiscal
2020, as compared to fiscal 2019:
                                               Year Ended
                                              January 31,                               Change
                                          2020           2019             $            %
                                                      (dollars in thousands)

General and administrative expenses $ 89,068 $ 42,217 $ 46,851 111 %




General and administrative expenses increased by $46.9 million, or 111%, in
fiscal 2020, compared to fiscal 2019. The increase in general and administrative
expenses was primarily due to an increase in stock-based compensation expense of
$26.9 million and an increase in employee-related payroll expenses of
$9.9 million, driven by an increase in average general and administrative
headcount of 66%. In addition, there was a $3.6 million increase in corporate
insurance expense and a $1.6 million increase in allocated overhead costs.
Interest and Other Income (expense), Net
The following is a breakdown of interest and other expense, net, for fiscal
2020, as compared to fiscal 2019:
                                     Year Ended
                                     January 31,                             Change
                                 2020          2019            $            %
                                            (dollars in thousands)
Interest expense              $  (442)      $   (428)      $   (14)          3  %
Other income (expense), net   $ 6,725       $ (1,418)      $ 8,143        (574) %


Interest expense was essentially unchanged in fiscal 2020 compared to fiscal
2019 and is primarily due to the amortization of debt issuance costs on our
$150.0 million loan facility which has not been drawn down.
Other income (expense), net, was an income of $6.7 million in fiscal 2020
compared to an expense of $1.4 million in fiscal 2019. This increase in other
income of $8.1 million was driven primarily by an increase in interest income of
$9.0 million due to increased cash balances in fiscal 2020 as a result of our
IPO and income from a legal settlement of $1.3 million, partially offset by an
increase in the fair value of the redeemable convertible preferred stock
warrants of $2.4 million. These warrants were converted to warrants to purchase
common stock in connection with our IPO.
Provision for Income Taxes
The following is a breakdown of the provision for income taxes for fiscal 2019,
as compared to fiscal 2020:
                                      Year Ended
                                     January 31,                             Change
                                 2020           2019          $            %
                                            (dollars in thousands)

Provision for income taxes $ (1,997) $ (1,367) $ (630) 46 %




We had a provision for income taxes of $2.0 million in fiscal 2020 and a
provision for income taxes of $1.4 million in fiscal 2019 resulting in an
increase in income tax expense of $0.6 million. The increase was driven
primarily by an increase in our international income tax expense of $1.0 million
due to increased activity in several countries during fiscal 2020, partially
offset by an income tax benefit of $0.4 million related to the unrealized gain
on our available-for-sale securities. We maintain a full valuation allowance
against our deferred tax assets for US federal and state and U.K. income tax
purposes.
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Comparison of Fiscal 2019 and 2018
Revenue
The following is a breakdown of total revenue from subscriptions and
professional services for fiscal 2019 and fiscal 2018:
                                 Year Ended
                                January 31,                                 Change
                            2019            2018             $             %
                                         (dollars in thousands)
Subscription            $ 219,401       $  92,568       $ 126,833         137  %
Professional services      30,423          26,184           4,239          16  %
Total revenue           $ 249,824       $ 118,752       $ 131,072         110  %


Total revenue increased by $131.1 million, or 110%, in fiscal 2019, compared to
fiscal 2018. Subscription revenue accounted for 88% of our total revenue for
fiscal 2019 and 78% for fiscal 2018. Professional services revenue accounted for
12% of our total revenue for fiscal 2019 and 22% for fiscal 2018.
Subscription revenue increased by $126.8 million, or 137%, in fiscal 2019,
compared to fiscal 2018. This increase was primarily attributable to the
addition of new customers, as we increased our subscription customer base by
103% from 1,242 customers as of January 31, 2018 to 2,516 customers as of
January 31, 2019. Subscription revenue from new customers, subscription revenue
from the renewal of existing customers, subscription revenue from the sale of
additional endpoints to existing customers, and subscription revenue from the
sale of additional modules to existing customers accounted for 59%, 23% and 18%
of total subscription revenue for fiscal 2019, respectively.
Professional services revenue grew by $4.2 million, or 16%, in fiscal 2019,
compared to fiscal 2018, and was primarily attributable to an increase in the
number of professional service hours performed.
Cost of Revenue, Gross Profit, and Gross Margin
The following is a breakdown of cost of revenue related to subscriptions and
professional services for fiscal 2019 and fiscal 2018:
                                Year Ended
                               January 31,                               Change
                           2019           2018             $            %
                                       (dollars in thousands)
Subscription            $ 69,208       $ 39,857       $ 29,351          74  %
Professional services     18,030         14,629          3,401          23  %
Total cost of revenue   $ 87,238       $ 54,486       $ 32,752          60  %


Total cost of revenue increased by $32.8 million, or 60%, in fiscal 2019,
compared to fiscal 2018. Subscription cost of revenue increased by
$29.4 million, or 74%, in fiscal 2019, compared to fiscal 2018. The increase in
subscription cost of revenue was primarily due to an increase of $11.0 million
in cloud hosting and related services, an increase in employee-related expenses
of $7.9 million, which includes an increase of $0.6 million in stock-based
compensation expense, driven by an increase in average headcount of 151%, an
increase in depreciation of data center equipment of $3.7 million, an increase
in amortization of internal-use software of $2.0 million, an increase in
allocated overhead costs of $1.7 million, and an increase in software license
fees of $1.3 million.
Professional services cost of revenue increased by $3.4 million, or 23%, in
fiscal 2019, compared to fiscal 2018. The increase in professional services cost
of revenue was primarily due to an increase in employee-related expenses of
$1.9 million driven by an increase in average headcount of 37%, a $0.6 million
increase in travel- related costs, an increase of $0.5 million in allocated
overhead costs, and a $0.4 million increase in consulting costs.
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The following is a breakdown of gross profit and gross margin for subscriptions
and professional services for fiscal 2019 compared to fiscal 2018:
                                Year Ended
                                January 31,                               Change
                            2019           2018             $            %
                                        (dollars in thousands)
Subscription            $ 150,193       $ 52,711       $ 97,482         185  %
Professional services      12,393         11,555            838           7  %
Total gross profit      $ 162,586       $ 64,266       $ 98,320         153  %


                                             Year Ended
                                            January 31,
                                           2019         2018              Change
Subscription gross margin                     68  %     57  %      11  %
Professional services gross margin            41  %     44  %      (3) %
Total gross margin                            65  %     54  %      11  %


Subscription gross margin increased by 11%, in fiscal 2019, compared to fiscal
2018. This increase was a result of moving more of our operations to colocation
data centers from third-party cloud service providers and renegotiating the
terms of a third-party cloud service provider contract. This increase in gross
margin was also due to incentivizing our sales team to drive higher margin
subscriptions and efforts to optimize our channel partner programs. Professional
services gross margin decreased by 3%, in fiscal 2019, compared to fiscal 2018,
primarily due to the lower utilization of professional services personnel. The
timing of professional services engagements is highly variable and can result in
fluctuations in gross margin on professional services.
Operating Expenses
Sales and Marketing
The following is a breakdown of sales and marketing expenses for fiscal 2019 and
fiscal 2018:
                                          Year Ended
                                         January 31,                                Change
                                     2019            2018             $            %
                                                 (dollars in thousands)
Sales and marketing expenses     $ 172,682       $ 104,277       $ 68,405          66  %


Sales and marketing expenses increased by $68.4 million, or 66%, in fiscal 2019,
compared to fiscal 2018. The increase in sales and marketing expenses was
primarily due to an increase in employee-related expenses of $48.6 million,
which includes an increase in stock-based compensation expense of $3.8 million,
driven by an increase in average sales and marketing headcount of 73%, an
increase in marketing program costs of $7.4 million, an increase in allocated
overhead costs of $7.1 million, an increase in travel-related costs of
$3.4 million, and an increase in cloud hosting and related services of $0.9
million.
Research and Development
The following is a breakdown of research and development expenses for fiscal
2019 and fiscal 2018:
                                            Year Ended
                                           January 31,                               Change
                                       2019           2018             $            %
                                                   (dollars in thousands)

Research and development expenses $ 84,551 $ 58,887 $ 25,664

44 %


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Research and development expenses increased by $25.7 million, or 44%, in fiscal
2019, compared to fiscal 2018. This increase was primarily due to an increase in
employee-related expenses of $19.5 million, which includes an increase of
$4.4 million in stock-based compensation expense, driven by an increase in
average research and development headcount of 36% . In addition, there was an
increase of $3.3 million in allocated overhead costs, an increase in cloud
hosting and related services of $3.1 million, and an increase in travel-related
costs of $0.6 million, partially offset by a decrease in contract labor and
consulting expenses of $1.9 million.
General and Administrative
The following is a breakdown of general and administrative expenses for fiscal
2019 and fiscal 2018:
                                               Year Ended
                                              January 31,                              Change
                                          2019           2018            $            %
                                                      (dollars in thousands)

General and administrative expenses $ 42,217 $ 32,542 $ 9,675 30 %




General and administrative expenses increased by $9.7 million, or 30%, in fiscal
2019, compared to fiscal 2018. The increase in general and administrative
expenses was primarily due to an increase in employee-related expenses of
$3.9 million, driven by an increase in average general and administrative
headcount of 59%. In addition, there was a $3.2 million increase in legal and
accounting fees, and a $0.8 million increase in software licensing fees.
Interest and Other Expense, Net
The following is a breakdown of interest and other expense, net, for fiscal 2019
and fiscal 2018:
                             Year Ended
                            January 31,                              Change
                        2019           2018            $            %
                                    (dollars in thousands)
Interest expense     $   (428)      $ (1,648)      $ 1,220         (74) %
Other expense, net   $ (1,418)      $ (1,473)      $    55          (4) %


The decrease in interest expense of $1.2 million was driven primarily by a
decrease in the amounts borrowed during fiscal 2019 compared to fiscal 2018.
Other expense, net, decreased by $0.1 million, which was driven primarily by an
increase in the fair value of the redeemable convertible preferred stock
warrants of $3.3 million, offset by an increase in interest income of $2.4
million and a decrease in the amortization of debt issuance costs of $1.0
million.
Provision for Income Taxes
The following is a breakdown of the provision for income taxes for the years
ended fiscal 2019 and fiscal 2018:
                                     Year Ended
                                    January 31,                            Change
                                 2019          2018           $           %
                                           (dollars in thousands)
Provision for income taxes    $ (1,367)      $ (929)      $ (438)         47  %

The increase in the provision for income taxes was driven primarily by an increase in international income tax expense due to our expansion into several countries during fiscal 2019.


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Non-GAAP Financial Measures
In addition to our results determined in accordance with U.S. generally accepted
accounting principles, or GAAP, we believe the following non-GAAP measures are
useful in evaluating our operating performance. We use the following non-GAAP
financial information to evaluate our ongoing operations and for internal
planning and forecasting purposes. We believe that non-GAAP financial
information, when taken collectively, may be helpful to investors because it
provides consistency and comparability with past financial performance. However,
non-GAAP financial information is presented for supplemental informational
purposes only, has limitations as an analytical tool, and should not be
considered in isolation or as a substitute for financial information presented
in accordance with GAAP. In particular, free cash flow is not a substitute for
cash used in operating activities. Additionally, the utility of free cash flow
as a measure of our financial performance and liquidity is further limited as it
does not represent the total increase or decrease in our cash balance for a
given period. In addition, other companies, including companies in our industry,
may calculate similarly-titled non-GAAP measures differently or may use other
measures to evaluate their performance, all of which could reduce the usefulness
of our non-GAAP financial measures as tools for comparison. A reconciliation is
provided below for each non-GAAP financial measure to the most directly
comparable financial measure stated in accordance with GAAP. Investors are
encouraged to review the related GAAP financial measures and the reconciliation
of these non-GAAP financial measures to their most directly comparable GAAP
financial measures and not rely on any single financial measure to evaluate our
business.
We believe that these non-GAAP financial measures as presented in the tables
below, when taken together with the corresponding GAAP financial measures,
provide meaningful supplemental information regarding our performance by
excluding certain items that may not be indicative of our business, results of
operations, or outlook.
Non-GAAP Subscription Gross Profit and Non-GAAP Subscription Gross Margin
We define non-GAAP subscription gross profit and non-GAAP subscription gross
margin as GAAP subscription gross profit and GAAP subscription gross margin,
respectively, excluding stock-based compensation expense and amortization of
acquired intangible assets. We believe non-GAAP subscription gross profit and
non-GAAP subscription gross margin provide our management and investors
consistency and comparability with our past financial performance and facilitate
period-to-period comparisons of operations, as these measures eliminate the
effects of certain variables unrelated to our overall operating performance.
The following table presents a reconciliation of our non-GAAP subscription gross
profit to our GAAP subscription gross profit and of our non-GAAP subscription
gross margin to our GAAP subscription gross margin as of the periods presented:

                                                             Year Ended January 31,
                                                       2020            2019           2018
                                                             (dollars in thousands)
GAAP subscription revenue                          $ 436,323       $ 219,401       $ 92,568
GAAP subscription gross profit                     $ 323,849       $ 150,193       $ 52,711
Add: Stock-based compensation expense                  5,226             689             89
Add: Amortization of acquired intangible assets          323             327            287
Non-GAAP subscription gross profit                 $ 329,398       $ 151,209       $ 53,087
GAAP subscription gross margin                            74  %           68  %          57  %
Non-GAAP subscription gross margin                        75  %           

69 % 57 %




Non-GAAP Loss from Operations and Non-GAAP Operating Margin
We define non-GAAP loss from operations and non-GAAP operating margin as GAAP
loss from operations and GAAP operating margin, respectively, excluding
stock-based compensation expense, amortization of acquired intangible assets,
and acquisition-related expenses. We believe non-GAAP loss from operations and
non-GAAP operating margin provide our management and investors consistency and
comparability with our past financial performance and facilitate
period-to-period comparisons of operations, as these metrics generally eliminate
the effects of certain variables unrelated to our overall operating performance.
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The following table presents a reconciliation of our non-GAAP loss from
operations to our GAAP loss from operations and our non-GAAP operating margin to
our GAAP operating margin as of the periods presented:

                                                                              Year Ended January 31,
                                                                   2020                2019                2018
                                                                              (dollars in thousands)
GAAP total revenue                                             $  481,413          $  249,824          $  118,752
GAAP loss from operations                                      $ (146,065)         $ (136,864)         $ (131,440)
Add: Stock-based compensation expense                              79,940              20,505              12,343
Add: Amortization of acquired intangible assets                       487                 583                 628
Add: Acquisition-related expenses                                       -                   -                 167
Non-GAAP loss from operations                                  $  (65,638)         $ (115,776)         $ (118,302)
GAAP operating margin                                                 (30) %              (55) %             (111) %
Non-GAAP operating margin                                             (14) %              (46) %             (100) %


Free Cash Flow and Free Cash Flow Margin
Free cash flow is a non-GAAP financial measure that we define as net cash
provided by (used in) operating activities less purchases of property and
equipment and capitalized internal use software.
Free cash flow margin is calculated as free cash flow divided by total revenue.
We believe that free cash flow and free cash flow margin are useful indicators
of liquidity that provide useful information to management and investors about
the amount of cash consumed by our operating activities that is therefore not
available to be used for other strategic initiatives. One limitation of free
cash flow and free cash flow margin is that they do not reflect our future
contractual commitments. Additionally, free cash flow does not represent the
total increase or decrease in our cash balance for a given period.
The following table presents a reconciliation of free cash flow and free cash
flow margin to net cash provided by (used in) operating activities:

                                                                         Year Ended January 31,
                                                              2020                2019                2018
                                                                         (dollars in thousands)
GAAP total revenue                                        $  481,413          $  249,824          $ 118,752
GAAP net cash provided by (used in) operating activities      99,943             (22,968)           (58,766)
Less: Purchases of property and equipment                    (80,198)            (35,851)           (22,906)
Less: Capitalized internal-use software                       (7,289)             (6,794)            (6,542)
Free cash flow                                            $   12,456          $  (65,613)         $ (88,214)
GAAP net cash used in investing activities                $ (629,631)         $ (142,030)         $ (28,330)
GAAP net cash provided by financing activities            $  706,144

$ 190,389 $ 126,831 GAAP net cash provided by (used in) operating activities as a percentage of revenue

                                        21  %               (9) %             (49) %

Less: Purchases of property and equipment as a percentage of revenue

                                                       (17) %              (14) %             (19) %
Less: Capitalized internal-use software as a percentage
of revenue                                                        (2) %               (3) %              (6) %
Free cash flow margin                                              3  %              (26) %             (74) %



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                        Quarterly Results of Operations
The following table sets forth our unaudited quarterly statements of operations
data for each of the quarters indicated. The unaudited quarterly statements of
operations data set forth below have been prepared on the same basis as our
audited consolidated financial statements and, in the opinion of management,
reflect all adjustments, consisting only of normal recurring adjustments, that
are necessary for the fair statement of such data. Our historical results are
not necessarily indicative of the results that may be expected in the future,
and the results for any quarter are not necessarily indicative of results to be
expected for a full year or any other period. The following quarterly financial
data should be read in conjunction with our consolidated financial statements
and the related notes included else wherein this prospectus.
                                                                                                                   Three Months Ended
                                April 30, 2018          July 31, 2018          October 31, 2018         January 31, 2019         April 30, 2019          July 31, 2019          October 31, 2019         January 31, 2020
                                                                                                                     (in thousands)
Revenue
Subscription                   $       39,758          $      49,161          $        57,651          $        72,831          $       85,990          $      97,575          $       114,221          $       138,537
Professional services                   7,531                  6,540                    8,728                    7,624                  10,087                 10,533                   10,898                   13,572
Total revenue                          47,289                 55,701                   66,379                   80,455                  96,077                108,108                  125,119                  152,109
Cost of revenue
Subscription(1)(2)                     15,171                 14,604                   17,302                   22,131                  23,691                 24,946                   29,221                   34,616
Professional services(1)                4,223                  3,971                    4,972                    4,864                   5,582                  6,636                    8,134                    8,801
Total cost of revenue                  19,394                 18,575                   22,274                   26,995                  29,273                 31,582                   37,355                   43,417
Gross profit                           27,895                 37,126                   44,105                   53,460                  66,804                 76,526                   87,764                  108,692
Operating expenses
Sales and marketing(1)(2)              36,617                 40,113                   46,614                   49,338                  56,843                 65,274                   68,675                   75,803
Research and development(1)(2)         17,615                 18,963                   25,968                   22,005                  23,875                 31,630                   35,992                   38,691
General and administrative(1)           6,777                  8,477                   13,614                   13,349                  11,861                 30,261                   21,615                   25,331
Total operating expenses               61,009                 67,553                   86,196                   84,692                  92,579                127,165                  126,282                  139,825
Loss from operations                  (33,114)               (30,427)                 (42,091)                 (31,232)                (25,775)               (50,639)                 (38,518)                 (31,133)
Interest expense                         (192)                  (236)                       -                        -                      (1)                  (164)                    (132)                    (145)
Other income (expense), net              (190)                (1,852)                     303                      321                     394                   (451)                   3,579                    3,203
Loss before provision for
income taxes                          (33,496)               (32,515)                 (41,788)                 (30,911)                (25,382)               (51,254)                 (35,071)                 (28,075)
Provision for income taxes               (121)                  (362)                    (535)                    (349)                   (595)                  (635)                    (434)                    (333)
Net loss                       $      (33,617)         $     (32,877)         $       (42,323)         $       (31,260)         $      (25,977)         $     (51,889)         $       (35,505)         $       (28,408)

Net loss per share
attributable to common
stockholders, basic and
diluted                        $        (0.77)         $       (0.75)         $         (0.93)         $         (0.67)         $        (0.55)         $       (0.40)         $         (0.17)         $         (0.14)
Weighted-average shares used
in computing net loss per
share attributable to common
stockholders, basic and
diluted                                43,614                 44,105                   45,287                   46,416                  47,205                130,091                  204,096                  207,565

____________________________

(1) Includes stock-based compensation expense as follows:


                                                                                                Three Months Ended
                                                                      October 31,        January 31,                                                      October 31,        January 31,
                          April 30, 2018         July 31, 2018            2018               2019            April 30, 2019         July 31, 2019             2019               2020
                                                                                                  (in thousands)
Subscription cost of
revenue                  $          63          $         88          $     382          $    156           $         265          $       1,233          $   1,666          $   2,062
Professional services
cost of revenue                     46                    57                 53                49                     103                    644                784                955
Sales and marketing                773                 1,031              2,137             1,234                   1,518                  6,638              7,355              8,408
Research and development           448                   539              6,245               583                     681                  4,976              4,696              5,050
General and
administrative                     389                   509              4,643             1,080                   1,185                 16,368              7,465              7,888
Total stock-based
compensation expense     $       1,719          $      2,224          $  13,460          $  3,102           $       3,752          $      29,859          $  21,966          $  24,363



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(2)Includes amortization of acquired intangible assets as follows:
                                                                                                      Three Months Ended
                                                                                                   January 31,                                                      October 31,         January 31,
                           April 30, 2018         July 31, 2018          October 31, 2018             2019             April 30, 2019         July 31, 2019            2019                2020
                                                                                                        (in thousands)
Subscription cost of
revenue                   $          96          $        106          $           20             $    105            $         104          $         97          $     61            $     61
Sales and marketing                  17                    62                      32                   32                       30                    32                30                  31
Research and development             53                    39                      10                   11                       11                    10                10                  10
Total amortization of
purchased intangibles     $         166          $        207          $           62             $    148            $         145          $        139          $    101            $    102


Percentage of Revenue Data
The following table presents the components of our statement of operations as a
percentage of total revenue for each of the quarters indicated:
                                                                                          Three Months Ended
                         April 30,         July 31,          October 31,          January 31,          April 30,          July 31,          October 31,          January 31,
                            2018             2018                2018                 2019                2019              2019                2019                 2020
Revenue
Subscription                  84  %             88  %                87  %                91  %              90  %             90  %                91  %                91  %
Professional services         16  %             12  %                13  %                 9  %              10  %             10  %                 9  %                 9  %
Total revenue                100  %            100  %               100  %               100  %             100  %            100  %               100  %               100  %
Cost of revenue
Subscription                  32  %             26  %                27  %                28  %              25  %             23  %                23  %                23  %
Professional services          9  %              7  %                 7  %                 6  %               6  %              6  %                 7  %                 6  %
Total cost of revenue         41  %             33  %                34  %                34  %              30  %             29  %                30  %                29  %
Gross margin                  59  %             67  %                66  %                66  %              70  %             71  %                70  %                71  %
Operating expenses
Sales and marketing           78  %             73  %                69  %                61  %              59  %             60  %                55  %                50  %
Research and development      38  %             34  %                39  %                27  %              25  %             29  %                29  %                25  %
General and
administrative                14  %             15  %                21  %                17  %              12  %             28  %                17  %                17  %
Total operating expenses     130  %            122  %               129  %               105  %              96  %            118  %               101  %                92  %
Loss from operations         (70) %            (55) %               (63) %               (39) %             (27) %            (47) %               (31) %               (20) %
Interest expense               -  %              -  %                 -  %                 -  %               -  %              -  %                 -  %                 -  %
Other income (expense),
net                            -  %             (3) %                 -  %                 -  %               -  %              -  %                 3  %                 2  %
Loss before provision
for income taxes             (71) %            (58) %               (63) %               (39) %             (26) %            (47) %               (28) %               (18) %
Provision for income
taxes                          -  %             (1) %                (1) %                 -  %              (1) %             (1) %                 -  %                 -  %
Net loss                     (71) %            (59) %               (64) %               (39) %             (27) %            (48) %               (28) %               (19) %


Quarterly Revenue Trends
Total revenue increased sequentially in each of the quarters presented primarily
due to our addition of new customers, as well as sales of additional endpoints
and modules to existing customers. We typically receive a higher percentage of
our annual orders from new customers, as well as renewal orders from existing
customers, in our fourth fiscal quarter as compared to other quarters due to the
annual budget approval process of many of our customers. However, because we
recognize revenue ratably over the term of our subscription contracts, a
substantial portion of the revenue that we report in each period is attributable
to orders that we received during previous periods. Consequently, increases or
decreases in new sales or renewals in any one period may not be immediately
reflected in our revenue for that period and may negatively affect our revenue
in future periods. Accordingly, the effect of downturns in sales and market
acceptance of our cloud platform, and potential changes in our rate of renewals,
may not be fully reflected in our results of operations until future periods.
Professional services revenue is dependent upon the number of hours performed in
a quarter and can vary from period to period.
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Quarterly Cost of Revenue Trends
Total cost of revenue increased sequentially in each of the quarters presented
except for the three months ended July 31, 2018, when it decreased. The
increases were primarily driven by expanded use of our cloud platform by
existing and new customers, which resulted in increased data center costs, and
due to an expansion in our customer support and cloud operations organizations
to support our growth. These increases were tempered by cost savings as a result
of moving more of our operations to colocation data centers from third-party
cloud service providers and renegotiating the terms of a third-party cloud
service provider contract, and these changes had a larger impact on total cost
of revenue in the three months ended July 31, 2018.
Quarterly Gross Margin Trends
The overall increase in gross margin over the course of the periods presented
was enabled primarily by an increase in our revenue and, to a lesser extent, by
the increased efficiency of our technology, infrastructure, and data centers
through technological improvements, even as our customers expanded their use of
our cloud platform. The increase in gross margin during the quarters presented
was the result of moving more of our operations to colocation data centers from
third-party cloud service providers and renegotiating the terms of a third-party
cloud service provider contract. The increase in gross margin was also due to
incentivizing our sales team to drive higher margin subscriptions and efforts to
optimize our channel partner programs.
Quarterly Expense Trends
Operating expenses generally have increased sequentially for each of the
quarters presented except for the three months ended January 31, 2019 and the
three months ended October 31, 2019 primarily due to increases in employee
related expenses associated with increases in our headcount to support our
growth. We intend to continue to make the significant investments to support our
sales and marketing related activities to acquire new customers that we believe
will position the Company for future growth. We also intend to invest in
research and development efforts to add new features to and enhance the
functionality of our existing cloud platform, and to ensure the reliability,
availability, and scalability of our solutions.
The significant increase in sales and marketing, research and development, and
general and administrative expenses during the three months ended October 31,
2018 was primarily due to an increase of $1.0 million, $5.7 million, and
$3.9 million, respectively, in stock-based compensation expense primarily from
the third-party tender offer transaction that was executed among certain of our
employees and directors and certain of our stockholders. Operating expenses,
particularly general and administrative expenses, increased significantly during
the three months ended July 31, 2019 due to the stock based compensation of
$17.3 million related to the performance based vesting condition for our
outstanding RSUs being met during the quarter. We expect operating expenses to
continue to increase for the foreseeable future.
The increase in Other income (expense), net during the three months ended
July 31, 2018 was due to an increase in the fair value of our redeemable
convertible preferred stock warrants of $2.1 million. The increase in Other
income (expense), net during the three months ended October 31, 2019 was
primarily driven by interest income of $4.1 million. The increase in Other
income (expense), net during the three months ended January 31, 2020 was
primarily driven by interest income of $3.4 million. Interest income has
increased in recent quarters due to the investment of the proceeds of our IPO
which closed on June 14, 2019.
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                        Liquidity and Capital Resources
In June 2019, upon completion of our IPO, we received net proceeds of $659.2
million, after deducting underwriters' discounts and commissions and offering
expenses of $44.8 million.
Prior to our IPO, we financed our operations principally through private
placements of our equity securities, payments received from customers using our
Falcon platform and professional services, and borrowings under our credit
facility. As of January 31, 2020, we had cash and cash equivalents, consisting
of money market funds and corporate debt securities, of $264.8 million, and
marketable securities, consisting of corporate debt securities, asset backed
securities, and U.S. treasury securities, of $647.3 million. Our cash and cash
equivalents primarily consist of highly liquid investments.
Since our inception, we have generated operating losses, as reflected in our
accumulated deficit of $637.5 million as of January 31, 2020. We expect to
continue to incur operating losses for the foreseeable future due to the
investments we intend to continue to make in sales and marketing and research
and development, and due to additional general and administrative costs incurred
as a result of operating as a public company. As a result, we may require
additional capital resources to execute strategic initiatives to grow our
business.
We typically invoice our subscription customers annually in advance. Therefore,
a substantial source of our cash is from such prepayments, which are included on
our consolidated balance sheets as deferred revenue. Deferred revenue primarily
consists of billed fees for our subscriptions, prior to satisfying the criteria
for revenue recognition, which are subsequently recognized as revenue in
accordance with our revenue recognition policy. As of January 31, 2020, we had
deferred revenue of $571.2 million, of which $413.0 million was recorded as a
current liability and is expected to be recorded as revenue in the next 12
months, provided all other revenue recognition criteria have been met.
Cash Flows
The following table summarizes our cash flows for the periods presented:
                                                                         Year Ended January 31,
                                                              2020                2019                2018
                                                                            (in thousands)
Net cash provided by (used in) operating activities       $   99,943          $  (22,968)         $ (58,766)
Net cash used in investing activities                     $ (629,631)         $ (142,030)         $ (28,330)
Net cash provided by financing activities                 $  706,144

$ 190,389 $ 126,831




Operating Activities
Net cash provided by operating activities during fiscal 2020 was $99.9 million,
which resulted from a net loss of $141.8 million, adjusted for non-cash charges
of $144.3 million and net cash inflow of $97.5 million from changes in operating
assets and liabilities. Non-cash charges primarily consisted of $79.9 million in
stock-based compensation expense, $35.5 million of amortization of deferred
contract acquisition costs, $23.0 million of depreciation and amortization, and
$6.0 million due to the change in the fair value of our redeemable convertible
preferred stock warrant liability. The net cash inflow from changes in operating
assets and liabilities was primarily due to a $280.8 million increase in
deferred revenue and $17.5 million increase in accrued payroll and benefits,
partially offset by a $86.6 million increase in deferred contract acquisition
costs, $73.1 million increase in accounts receivable, and a $43.5 million
increase in prepaid expenses and other assets.
Net cash used in operating activities during fiscal 2019 was $23.0 million,
which resulted from a net loss of $140.1 million, adjusted for non-cash charges
of $67.8 million and net cash inflow of $49.3 million from changes in operating
assets and liabilities. Non-cash charges primarily consisted of $28.6 million of
amortization of deferred commissions, $20.5 million in stock-based compensation
expense, $14.8 million of depreciation and amortization, and $3.6 million due to
the change in the fair value of our redeemable convertible preferred stock
warrant liability. The net cash inflow from changes in operating assets and
liabilities was primarily due to a $131.1 million increase in deferred revenue,
partially offset by a $45.1 million increase in deferred contract acquisition
costs, and a $33.4 million increase in accounts receivable.
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Net cash used in operating activities during fiscal 2018 was $58.8 million,
which resulted from a net loss of $135.5 million, adjusted for non-cash charges
of $34.3 million and net cash inflow of $42.4 million from changes in operating
assets and liabilities. Non-cash charges primarily consisted of $12.5 million of
amortization of deferred commissions, $12.3 million of stock-based compensation
expense, and $7.1 million of depreciation and amortization. The net cash inflow
from changes in operating assets and liabilities was primarily the result of an
$82.2 million increase in deferred revenue from advance invoicing in accordance
with our subscriptions and a $23.7 million increase in accounts payable and
accrued expenses, partially offset by a $25.3 million increase in deferred
contract acquisition costs and an increase in accounts receivable of $35.3
million.
Investing Activities
Net cash used in investing activities during fiscal 2020 of $629.6 million was
primarily due to purchases of marketable securities of $779.7 million, purchases
of property and equipment of $80.2 million, and capitalized internal-use
software of $7.3 million, partially offset by maturities of marketable
securities of $229.0 million and proceeds from sales of marketable securities of
$9.6 million.
Net cash used in investing activities during fiscal 2019 of $142.0 million was
primarily due to purchases of marketable securities of $199.3 million, purchases
of property and equipment of $35.9 million, and capitalized internal-use
software of $6.8 million, partially offset by maturities of marketable
securities of $100.0 million.
Net cash used in investing activities during fiscal 2018 of $28.3 million was
primarily due to purchases of property and equipment of $22.9 million,
capitalization of internal-use software of $6.5 million, cash used in business
combinations of $6.5 million, and the purchase of marketable securities of $9.6
million, partially offset by maturities of marketable securities of $17.5
million.
Financing Activities

Net cash provided by financing activities of $706.1 million during fiscal 2020
was primarily due to our IPO. On June 14, 2019, we closed our IPO in which we
sold 20,700,000 shares of Class A common stock. The shares were sold at a public
offering price of $34.00 per share for net proceeds of $665.1 million, after
deducting underwriters' discounts and commissions. In addition, there were
proceeds from the exercise of stock options of $21.5 million, proceeds from
issuance of common stock under the employee stock purchase plan of $12.4
million, proceeds from issuance of common stock upon exercise of early
exercisable stock options of $10.3 million and $2.3 million in claims settlement
under Section 16(b) of the Securities Exchange Act of 1934, partially offset by
payments of deferred offering costs in the amount of $5.9 million. In December
2019, a security holder paid us $2.3 million to settle a claim under Section
16(b) of the Securities Exchange Act of 1934. Section 16(b) requires certain
persons and entities whose securities trading activities result in "short swing"
profits to repay such profits to the issuer of the security. This payment was
recorded as an increase to stockholders' equity and as cash provided by
financing activities in our consolidated statement of cash flows for the fiscal
year ended January 31, 2020.
Net cash provided by financing activities of $190.4 million during fiscal 2019
was primarily due to $206.9 million in net proceeds from the issuance of our
Series E redeemable convertible preferred stock, $10.0 million in proceeds from
our revolving line of credit, and $3.9 million from the exercise of stock
options, partially offset by a repayment on our line of credit of $20.0 million,
a repayment on our outstanding bank loan of $6.2 million, the repurchase of
stock options of $2.3 million, and payments of indemnity holdback and contingent
consideration of $2.1 million.
Net cash provided by financing activities of $126.8 million during fiscal 2018
was primarily due to $130.4 million in net proceeds from the issuance of shares
of our Series D and Series D-1 redeemable convertible preferred stock, $10.0
million in proceeds from our revolving line of credit, $3.7 million from the
exercise of stock options, and the repayment of notes receivable from related
parties of $2.4 million, partially offset by a repayment on our outstanding bank
loan of $19.3 million.
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Debt Obligations
In April 2019, we entered into a Credit Agreement with Silicon Valley Bank and
other lenders, to provide a revolving line of credit of up to $150.0 million,
including a letter of credit sub-facility in the aggregate amount of
$10.0 million, and a swingline sub-facility in the aggregate amount of
$10.0 million. We also have the option to request an incremental facility of up
to an additional $75.0 million from one or more of the lenders under the Credit
Agreement. The amount we may borrow under the Credit Agreement may not exceed
the lesser of $150.0 million or our ordinary course recurring subscription
revenue for the most recent month, as determined under the Credit Agreement,
multiplied by a number that is (i) 6, for the first year after entry into the
Credit Agreement; (ii) 5, for the second year after entry into the Credit
Agreement; and (iii) 4, thereafter. Under the terms of the Credit Agreement,
revolving loans may be either Eurodollar Loans or ABR Loans. Outstanding
Eurodollar Loans incur interest at the Eurodollar Rate, which is defined in the
Credit Agreement as LIBOR (or any successor thereto), plus a margin between
2.50% and 3.00%, depending on usage. Outstanding ABR Loans incur interest at the
highest of (a) the Prime Rate, as published by the Wall Street Journal, (b) the
federal funds rate in effect for such day plus 0.50%, and (c) the Eurodollar
Rate plus 1.00%, in each case plus a margin between 1.50% and 2.00%, depending
on usage. We are charged a commitment fee of 0.2% to 0.3% per year for committed
but unused amounts. The Credit Agreement will terminate on April 19, 2022.
The Credit Agreement is collateralized by substantially all of our current and
future property, rights, and assets, including, but not limited to, cash, goods,
equipment, contractual rights, financial assets, and intangible assets of the
Company and our subsidiaries. The Credit Agreement contains covenants limiting
our ability to, among other things, dispose of assets, undergo a change in
control, merge or consolidate, make acquisitions, incur debt, incur liens, pay
dividends, repurchase stock, and make investments, in each case subject to
certain exceptions. The Credit Agreement also contains financial covenants
requiring us to maintain the year-over-year growth rate of our ordinary course
recurring subscription revenue above specified rates and to maintain minimum
liquidity at specified levels. The Credit Agreement also contains events of
default that include, among others, non-payment of principal, interest, or fees,
breach of covenants, inaccuracy of representations and warranties, cross
defaults to certain other indebtedness, bankruptcy and insolvency events, and
material judgments. We were in compliance with all covenants as of January 31,
2020.
No amounts were outstanding under the Credit Agreement as of January 31, 2020.
Strategic Investments
In July 2019, we agreed to commit up to $10.0 million to a newly formed entity,
CrowdStrike Falcon Fund LLC ("Falcon Fund"), in exchange for 50% of the sharing
percentage of any distribution by Falcon Fund. Additionally, entities associated
with Accel, a holder of more than 5% of our capital stock, also agreed to commit
up to $10.0 million to Falcon Fund and collectively own the remaining 50% of the
sharing percentage of Falcon Fund. Falcon Fund is in the business of purchasing,
selling, investing and trading in minority equity and convertible debt
securities of privately-held companies that develop applications that have
potential for substantial contribution to CrowdStrike and its platform. Falcon
Fund has a duration of ten years which may be extended for three additional
years. At dissolution, Falcon Fund will be liquidated and the remaining assets
will be distributed to the investors based on their sharing percentage. As of
January 31, 2020, we have made a contribution to Falcon Fund totaling $0.5
million. This $0.5 million and the matching $0.5 million contribution by Accel
has been invested in the Series B preferred stock of a private company that
develops and sells a SaaS-based cyber hygiene product.
                    Contractual Obligations and Commitments

The following table summarizes our contractual obligations as of January 31, 2020 and the fiscal years in which these obligations are due:


                                                                                           Payments Due by Fiscal Year
                                     Total              2021              2022              2023              2024              2025            Thereafter
                                                                                        (in thousands)
Operating leases(1)               $  50,686          $  9,958          $  

9,869 $ 9,377 $ 9,370 $ 8,441 $ 3,671 Data center commitments(2) 166,000

            63,511            76,491            10,207             9,832             2,723               

3,236


Other purchase obligations(3)        32,327            19,960            12,240                57                57                13                   -
Total                             $ 249,013          $ 93,429          $ 98,600          $ 19,641          $ 19,259          $ 11,177          $    6,907


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______________________________
(1)Relates to our facilities worldwide.
(2)Relates to non-cancelable commitments to data center vendors.
(3)Relates to non-cancelable purchase commitments with various parties to
purchase products and services entered into in the normal course of business.
Indemnification
Our subscription agreements contain standard indemnification obligations.
Pursuant to these agreements, we will indemnify, defend, and hold the other
party harmless with respect to a claim, suit, or proceeding brought against the
other party by a third party alleging that our intellectual property infringes
upon the intellectual property of the third party, or results from a breach of
our representations and warranties or covenants, or that results from any acts
of negligence or willful misconduct. The term of these indemnification
agreements is generally perpetual any time after the execution of the agreement.
Typically, these indemnification provisions do not provide for a maximum
potential amount of future payments we could be required to make. However, in
the past we have not been obligated to make significant payments for these
obligations and no liabilities have been recorded for these obligations on our
consolidated balance sheet as of January 31, 2020 or January 31, 2019.
We also indemnify our officers and directors for certain events or occurrences,
subject to certain limits, while the officer is or was serving at our request in
such capacity. The maximum amount of potential future indemnification is
unlimited. However, our director and officer insurance policy limits our
exposure and enables us to recover a portion of any future amounts paid.
Historically, we have not been obligated to make any payments for these
obligations and no liabilities have been recorded for these obligations on our
consolidated balance sheet as of January 31, 2020 or January 31, 2019.
                         Off-Balance Sheet Arrangements
We do not have any relationships with unconsolidated entities or financial
partnerships, such as entities often referred to as structured finance or
special purpose entities. We do not have any outstanding derivative financial
instruments, off-balance sheet guarantees, interest rate swap transactions, or
foreign currency forward contracts.
                   Critical Accounting Policies and Estimates
Our management's discussion and analysis of financial condition and results of
operations is based upon our financial statements and notes to our financial
statements, which were prepared in accordance with GAAP. The preparation of the
financial statements requires our management to make estimates and assumptions
that affect the amounts reported in the financial statements and accompanying
notes. Our management evaluates our estimates on an ongoing basis, including
those related to the allowance for doubtful accounts, the carrying value and
useful lives of long-lived assets, the fair value of financial instruments, the
recognition and disclosure of contingent liabilities, income taxes, and
stock-based compensation. We base our estimates and judgments on our historical
experience, knowledge of factors affecting our business and our belief as to
what could occur in the future considering available information and assumptions
that are believed to be reasonable under the circumstances.
The accounting estimates we use in the preparation of our financial statements
will change as new events occur, more experience is acquired, additional
information is obtained and our operating environment changes. Changes in
estimates are made when circumstances warrant. Such changes in estimates and
refinements in estimation methodologies are reflected in our reported results of
operations and, if material, the effects of changes in estimates are disclosed
in the notes to our financial statements. By their nature, these estimates and
judgments are subject to an inherent degree of uncertainty and actual results
could differ materially from the amounts reported based on these estimates.
The critical accounting estimates, assumptions and judgments that we believe
have the most significant impact on our consolidated financial statements are
described below.
Revenue Recognition
We adopted Accounting Standards Codification ("ASC") Topic 606, Revenue From
Contracts With Customers ("ASC 606") on February 1, 2019, using the modified
retrospective transition method. Under this method, results for reporting
periods beginning on February 1, 2019 are presented under Topic 606, while prior
period amounts are not adjusted and continue to be reported in accordance with
historic accounting under Topic 605.
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We recorded a cumulative effect adjustment to opening accumulated deficit of
$23.4 million, net of tax, as of the date of adoption. The change resulted from
a $23.7 million reduction in commissions expense offset by a $0.3 million
reduction in revenue.
The adoption of ASC 606 had no impact on net cash provided by or used in
operating, investing, or financing activities in our consolidated statements of
cash flows for the year ended January 31, 2020. As a result of adopting ASC 606
effective February 1, 2019, our commissions expense for the year ended
January 31, 2020 was $21.7 million lower than it would have been under ASC 605,
respectively.
Under ASC 606, we report our revenues in two categories: (i) subscriptions and
(ii) professional services.
Revenues are recognized when control of these services is transferred to our
customers, in an amount that reflects the consideration we expect to be entitled
to in exchange for those services.
We determine revenue recognition through the following steps:
(1)Identification of the contract, or contracts, with a customer
We consider the terms and conditions of contracts with customers and our
customary business practices in identifying contracts under ASC 606. We
determine we have a contract with a customer when the contract is approved, each
party's rights regarding the services to be transferred can be identified,
payment terms for the services can be identified, we have determined that the
customer has the ability and intent to pay, and the contract has commercial
substance. We apply judgment in determining the customer's ability and intent to
pay, which is based on a variety of factors, including the customer's historical
payment experience or, in the case of a new customer, credit and financial
information pertaining to the customer.
(2)Identification of the performance obligations in the contract
Performance obligations promised in a contract are identified based on the
services that will be transferred to the customer that are both capable of being
distinct, meaning that the customer can benefit from the service either on its
own or together with other resources that are readily available from us or from
third parties, and are distinct in the context of the contract, meaning that the
transfer of the services is separately identifiable from other promises in the
contract. Our performance obligations in our contracts with customers consist of
(i) subscription and support services and (ii) professional services.
(3)Determination of the transaction price
The transaction price is determined based on the consideration to which we are
expected to be entitled in exchange for transferring services to the customer.
Variable consideration is included in the transaction price if it is probable
that a significant future reversal of cumulative revenue under the contract will
not occur. None of our contracts contains a significant financing component.
(4)Allocation of the transaction price to the performance obligations in the
contract
If the contract contains a single performance obligation, the entire transaction
price is allocated to the single performance obligation. Contracts that contain
multiple performance obligations require an allocation of the transaction price
to each performance obligation based on a relative standalone selling price
("SSP").
(5)Recognition of revenue when, or as, we satisfy a performance obligation
Revenue is recognized at the time the related performance obligation is
satisfied by transferring the promised service to the customer. Revenue is
recognized when control of the services is transferred to the customer, in an
amount that reflects the consideration expected to be received in exchange for
those services. We generate all our revenue from contracts with customers.
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Subscription Revenue
Our Falcon Platform technology solutions are SaaS offerings designed to
continuously monitor, share, and mitigate risks from determined attackers.
Customers do not have the right to take possession of the cloud-based software
platform. Fees are based on several factors, including the solutions subscribed
for by the customer and the number of endpoints purchased by the customer. The
subscription fees are typically payable within 30 to 60 days after the execution
of the arrangement, and thereafter upon renewal or subsequent installment. We
initially record the subscription fees as deferred revenue and recognize revenue
on a straight-line basis over the term of the agreement.
Professional Services Revenue
We offer several types of professional services including incident response and
forensic services, surge forensic and malware analysis, and attribution
analysis, which are focused on responding to imminent and direct threats,
assessing vulnerabilities, and recommending solutions. The professional services
are available through hourly rate and fixed fee contracts, one-time and ongoing
engagements, and retainer-based agreements. Revenue for time and materials
arrangements is recognized as services are performed and revenue for fixed fees
is recognized on a proportional performance basis as the services are performed.
Contracts with Multiple Performance Obligations
Some contracts with customers contain multiple promised services consisting of
subscription and professional services that are distinct and accounted for
separately. The transaction price is allocated to the separate performance
obligations on a relative SSP basis. The SSP is the price at which we would sell
promised subscription or professional services separately to a customer.
Judgment is required to determine the SSP for each distinct performance
obligation. We determine SSP based on our overall pricing objectives, taking
into consideration the type of subscription or professional service and the
number of endpoints.
Variable Consideration
Revenue from sales is recorded at the net sales price, which is the transaction
price, and includes estimates of variable consideration. The amount of variable
consideration that is included in the transaction price is constrained and is
included in the net sales price only to the extent that it is probable that a
significant reversal in the amount of the cumulative revenue will not occur when
the uncertainty is resolved.
If subscriptions do not meet certain service level commitments, our customers
are entitled to receive service credits, and in certain cases, refunds, each
representing a form of variable consideration. We have historically not
experienced any significant incidents affecting the defined levels of
reliability and performance as required by our subscription contracts.
Accordingly, any estimated refunds related to these agreements in the
consolidated financial statements is not material during the periods presented.
We provide rebates and other credits within our contracts with certain
resellers, which are estimated based on the most likely amounts expected to be
earned or claimed on the related sales transaction. Overall, the transaction
price is reduced to reflect our estimate of the amount of consideration to which
we are entitled based on the terms of the contract. Estimated rebates and other
credits were not material during the periods presented.
Stock-Based Compensation
We account for stock-based awards granted to employees and directors based on
the awards' estimated grant date fair value. We estimate the fair value of our
stock options using the Black-Scholes option-pricing model. The resulting fair
value is recognized on a straight-line basis over the period during which the
employee or director is required to provide service in exchange for the award,
usually the vesting period, which is generally four years. We account for
forfeitures as they occur.
Prior to our adoption of ASU 2018-07, stock-based awards issued to non-employees
were accounted for at fair value determined by using the Black-Scholes
option-pricing model. We believe that the fair value of the stock options is
more reliably measured than the fair value of the services received. The fair
value of each non-employee stock-based award is remeasured each period until a
commitment date is reached, which is generally the vesting date. We early
adopted ASU 2018-07 on February 1, 2019 and began accounting for stock-based
awards issued to non-employees the same as we account for stock-based awards
issued to employees. The effect on our consolidated financial statements for the
year ended January 31, 2020 was not material.
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Restricted stock units ("RSUs") granted under the 2011 Plan are subject to a
service-based vesting condition and a performance-based vesting condition. The
service-based vesting condition is generally satisfied based on one
of three vesting schedules: (i) vesting of one-fourth of the RSUs on the first
"Company vest date" (defined as March 20, June 20, September 20, or December 20)
on or following the one-year anniversary of the vesting commencement date with
the remainder of the RSUs vesting in twelve equal quarterly installments
thereafter, subject to continued service, (ii) vesting in sixteen equal
quarterly installments beginning on December 20, 2018, subject to continued
service, or (iii) vesting in eight equal quarterly installments beginning on
December 20, 2022, subject to continued service. The performance-based vesting
condition is satisfied on the earlier of (i) a change in control, in which the
consideration paid to holders of shares is either cash, publicly traded
securities, or a combination thereof, or (ii) our first vest date to occur
following the expiration of the lock-up period upon an IPO, subject to continued
service through such change in control or lock-up expiration, as applicable.
None of the RSUs vest unless the performance-based vesting condition is
satisfied. Upon the completion of the IPO, the performance-based vesting
condition was met and we recognized $17.3 million of deferred expense related to
RSUs as of that date in our consolidated statement of operations. Upon its IPO,
the Company began issuing RSUs to its employees that generally have only a
service condition. The valuation of such RSUs is based solely on the fair value
of the Company's stock price on the date of grant.

Performance-based stock units ("PSUs") granted under the 2019 Plan are subject
to a performance-based vesting condition. With regard to the performance
conditions, the fair value of new or modified awards is equal to the grant date
fair market value of our common stock. PSUs generally vest over a four-year
period based on the achievement of specified performance targets for the fiscal
year ended January 31, 2020 and subject to continued service through the
applicable vesting dates. The compensation cost is recognized over the requisite
service period when it is probable that the performance condition will be
satisfied.
Business Combinations
We allocate the fair value of purchase consideration to the tangible assets
acquired, liabilities assumed, and intangible assets acquired based on their
estimated fair values. The excess of the fair value of purchase consideration
over the fair values of these identifiable assets and liabilities is recorded as
goodwill. Such valuations require management to make significant estimates and
assumptions, especially with respect to intangible assets. Significant estimates
in valuing certain intangible assets include, but are not limited to, future
expected cash flows from acquired users, acquired technology, trade names from a
market participant perspective, useful lives and discount rates. Management's
estimates of fair value are based upon assumptions believed to be reasonable,
but which are inherently uncertain and unpredictable and, as a result, actual
results may differ from estimates. During the measurement period, which is one
year from the acquisition date, we may record adjustments to the assets acquired
and liabilities assumed, with the corresponding offset to goodwill. Upon the
conclusion of the measurement period, any subsequent adjustments are recorded in
the consolidated statement of operations.
Strategic Investments
In July 2019, we agreed to commit up to $10.0 million to a newly formed entity,
CrowdStrike Falcon Fund LLC ("Falcon Fund") in exchange for 50% of the sharing
percentage of any distribution by Falcon Fund. Entities associated with Accel, a
holder of more than 5% of the our capital stock, also agreed to commit up to
$10.0 million to Falcon Fund, and collectively own the remaining 50% of the
sharing percentage of Falcon Fund. Falcon Fund is in the business of purchasing,
selling, investing and trading in minority equity and convertible debt
securities of privately-held companies that develop applications that have
potential for substantial contribution to CrowdStrike and its platform. We are
the manager of the Falcon Fund and control the investment decisions and
day-to-day operations and accordingly consolidate the Falcon Fund. Falcon Fund
has a duration of ten years and may be extended for three additional years. At
dissolution, Falcon Fund will be liquidated and the remaining assets will be
distributed to the investors based on their respective sharing percentage.
During the year ended January 31, 2020, both CrowdStrike and Accel had made a
contribution to Falcon Fund totaling $0.5 million each. The total of $1.0
million has been invested in the Series B preferred stock of a private company
that develops and sells a SaaS-based cyber hygiene product.
We have elected the measurement alternative for the non-marketable equity
investments of the Falcon Fund where eligible. Under the measurement
alternative, the equity investments are measured at cost, less any impairment,
plus or minus changes resulting from observable price changes in orderly
transactions for the identical or a similar investment of the same issuer. The
non-marketable equity investments of the Falcon Fund are valued using
significant unobservable inputs or data in inactive markets which requires
judgment due to the absence of market prices and inherent lack of liquidity. As
a result, there could be volatility in the our consolidated statements of
operations in future periods due to the valuation and timing of identical or
similar investments of the same issuer.
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Income Taxes
We account for income taxes using the asset and liability method. Under this
method, deferred tax assets and liabilities are determined based on differences
between the financial statement and tax basis of assets and liabilities and net
operating loss and credit carryforwards using enacted tax rates in effect for
the year in which the differences are expected to reverse. Valuation allowances
are established when necessary to reduce deferred tax assets to the amounts
expected to be realized.
We account for unrecognized tax benefits using a more-likely-than-not threshold
for financial statement recognition and measurement of tax positions taken or
expected to be taken in a tax return. We establish a liability for tax-related
uncertainties based on estimates of whether, and the extent to which, additional
taxes will be due. We record an income tax liability, if any, for the difference
between the benefit recognized and measured and the tax position taken or
expected to be taken on our tax returns. To the extent that the assessment of
such tax positions changes, the change in estimate is recorded in the period in
which the determination is made. The liability is adjusted considering changing
facts and circumstances, such as the outcome of a tax audit. The provision for
income taxes includes the impact of liability provisions and changes to the
liability that are considered appropriate. We maintain a full valuation
allowance against our deferred tax assets in the United States and the U.K., the
changes resulted in no additional tax expense during the year ended January 31,
2020. We do not expect that changes in the liability for unrecognized tax
benefits for the next twelve months will have a material impact on our
consolidated financial statements.
                          JOBS Act Accounting Election
We are an emerging growth company, as defined in the JOBS Act. Under the JOBS
Act, emerging growth companies can delay adopting new or revised accounting
standards issued after the enactment of the JOBS Act until those standards apply
to private companies. We have elected to use this extended transition period
under the JOBS Act.
                   Recently Issued Accounting Pronouncements
See Note 2, "Summary of Significant Accounting Policies", of our consolidated
financial statements included elsewhere in this Annual Report on Form 10-K for
more information about the impact of certain recent accounting pronouncements on
our consolidated financial statements.
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