The Company
We are North America's largest provider of deathcare products and services, with
a network of funeral service locations and cemeteries unequaled in geographic
scale and reach. At March 31, 2020, we operated 1,475 funeral service locations
and 483 cemeteries (including 296 funeral service/cemetery combination
locations), which are geographically diversified across 44 states, eight
Canadian provinces, the District of Columbia, and Puerto Rico. Our funeral and
cemetery operations consist of funeral service locations, cemeteries, funeral
service/cemetery combination locations, crematoria, and other related
businesses, which enable us to serve a wide array of customer needs. We sell
cemetery property and funeral and cemetery merchandise and services at the time
of need and on a preneed basis.
Our financial position is enhanced by our $11.5 billion backlog of future
revenue from both trust and insurance-funded preneed sales at March 31, 2020.
Preneed selling provides us with a strategic opportunity to gain future market
share. We also believe it adds to the stability and predictability of our
revenue and cash flows. While revenue on the majority of preneed merchandise and
service sales is deferred until the time of need, sales of preneed cemetery
property provide opportunities for full current revenue recognition to the
extent that the property is developed and available for use.
We have adequate liquidity and a favorable debt maturity profile, which allow us
to return capital to shareholders through share repurchases and dividends.
Factors affecting our operating results include: demographic trends in terms of
population growth and average age, which impact death rates and number of
deaths; establishing and maintaining leading market share positions supported by
strong local heritage and relationships; effectively responding to increasing
cremation trends by selling complementary services and merchandise; controlling
salary and merchandise costs; and exercising pricing leverage related to our
atneed revenue. The average revenue per funeral contract is influenced by the
mix of traditional and cremation services because our average revenue for
cremations is lower than that for traditional burials. To further enhance
revenue opportunities, we continue to focus on our cremation customer's
preferences and remaining relevant by developing additional memorialization
merchandise and services that specifically appeal to cremation customers.  We
believe the presentation of these additional merchandise and services through
our customer-facing technology enhances our customer's experience by reducing
administrative burdens and allowing them to visualize the product offerings and
services, which will help drive increases in the average revenue for a cremation
in future periods.
Recent Trends
During the first quarter of 2020, an outbreak of a novel strain of coronavirus
(COVID-19) has spread worldwide and was declared a global pandemic by the World
Health Organization on March 11, 2020. COVID-19 poses a threat to the health and
economic well-being of our employees, customers, and vendors. Our dedicated team
of associates on the front lines are acting as first responders and providing
essential services for the well-being of our client families and communities.
The operation of all of our facilities is critically dependent on our employees
who staff these locations. To ensure the well-being of all our employees and
their families, we have provided them with detailed health and safety literature
on COVID-19, such as the Center for Disease Control (the "CDC")'s
industry-specific guidelines for working with the deceased who were and may have
been infected with COVID-19. In addition, we provide personal protection
equipment to those employees whose positions require them. We have implemented
work from home policies at our corporate offices consistent with CDC guidance to
reduce the risks of exposure to COVID-19, while still supporting our 1,953 North
American locations and the customers they serve.
Like most businesses world-wide, COVID-19 has impacted us financially; however,
we cannot, with certainty, presently predict the scope, severity, or duration
with which COVID-19 will impact our business, financial condition, results of
operations, and cash flows. As recently as early March 2020, sales growth was
continuing to trend in line and consistent with our forecast for the first
quarter of 2020 and when compared to the first quarter of 2019. However, over
the last two weeks of March, we saw our preneed sales activity precipitously
decline as North Americans began to practice social distancing and complying
with multiple state and provincial shelter in place orders. The weakened economy
has also negatively impacted our cemetery property sales. In the first quarter
of 2020, comparable preneed and atneed cemetery property production declined
8.4%, which decreased our cemetery revenue. In addition, our preneed customers
with installment contracts could default on their installment contracts due to
lost work or other financial stresses arising from COVID-19. Our sales teams are
beginning to overcome social distancing obstacles by further leveraging
technology and arranging virtual sales presentations with customers who
currently prefer to participate from their home. Our sales teams are also
utilizing various other tools and techniques such as virtual on-demand preneed
sales seminars and setting up

28 Service Corporation International
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informational pop-up tents to discuss pre-planning from a safe distance. Once
this crisis is over, we believe we can leverage on many of the technological
solutions that are helping us manage through these unprecedented times.
The rigorous restrictions placed on gatherings and mandated by state,
provincial, and local governments has posed a unique challenge for our
locations. In mid-March, we quickly developed a technology solution by
leveraging Facebook Live, which allows extended family and friends to virtually
participate in the ceremony alongside the immediate family. We now have over
1,000 locations offering this service and we have trained approximately 1,000
associates in less than a month. In addition, guests are given the opportunity
to leave condolences on balloons that are tied to chapel chairs so families can
feel connected to those unable to attend in person and carefully designed
outdoor venues are also allowing guests to be present, yet remain at a safe
distance. Also, several locations now offer customers the ability to broadcast
cemetery services through radio transmitters. As we have continued to ramp up
and train more locations on streaming services through Dignity Memorial®
Facebook pages, we are beginning to see an increase in the number of families
choosing this option resulting in tens of thousands of views. Atneed funeral
directors are also using virtual meeting platforms to discuss and plan service
details with client families. Although they may be unable to meet face-to-face,
our funeral directors continue to listen, understand, suggest, and plan
important details for honoring a loved one's life.
For further discussion of our key operating metrics, see our "Cash Flow" and
"Results of Operations" sections below.
Financial Condition, Liquidity, and Capital Resources
Capital Allocation Considerations
We rely on cash flow from operations as a significant source of liquidity. Our
cash flow from operating activities provided $180.0 million in the first three
months of 2020. As of March 31, 2020, we have $621.0 million in excess borrowing
capacity under our Bank Credit Facility.
Subsequent to March 31, 2020, we increased our outstanding borrowings by $45.0
million which decreased our borrowing capacity under our Bank Credit Facility to
$576.0 million.
Our Bank Credit Facility requires us to maintain certain leverage and interest
coverage ratios. As of March 31, 2020, we were in compliance with all of our
debt covenants. Our financial covenant requirements and actual ratios as of
March 31, 2020 are as follows:
                        Per Credit Agreement   Actual
Leverage ratio                    4.75 (Max)     3.88
Interest coverage ratio           3.00 (Min)     5.04


We believe we have the financial strength and flexibility to reward shareholders
through share repurchases and dividends while maintaining a prudent capital
structure and pursuing new opportunities for profitable growth.
We believe that our unencumbered cash on hand, future operating cash flows, and
the available capacity under our bank credit agreement will give us adequate
liquidity to meet our short-term needs as well as our long-term financial
obligations. Due to cash balances residing in Canada and minimum operating cash
requirements, a portion of our cash on hand is encumbered.
We consistently evaluate the best uses of our cash flow that will yield the
highest value and return on capital. Our capital deployment strategy is
prioritized as follows:
Investing in Acquisitions and Building New Funeral Service Locations. We manage
our footprint by focusing on strategic acquisitions and building new funeral
service locations where the expected returns are attractive and exceed our
weighted average cost of capital by a meaningful margin. We target businesses
with favorable customer dynamics and/or where we can achieve additional
economies of scale. We continue to pursue strategic acquisitions and build new
funeral service locations in areas that provide us with the potential for scale.
Paying Dividends. Our quarterly dividend rate has steadily grown from $0.025 per
common share in 2005 to $0.19 per common share in 2020. We target a payout ratio
of 30% to 40% of after tax earnings excluding special items and intend to grow
our cash dividend commensurate with the growth in our business. While we intend
to pay regular quarterly cash dividends for the foreseeable future, all future
dividends are subject to limitations in our debt covenants and final
determination by our Board of Directors each quarter upon review of our
financial performance.
Repurchasing Shares. Absent opportunities for strategic acquisitions, we expect
to continue to repurchase shares of our common stock in the open market or
through privately negotiated transactions, subject to market conditions, debt

                                                                    FORM 10-Q 29
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PART I



covenants, and normal trading restrictions. There can be no assurance that we
will buy our common stock under our repurchase program in the future.
During the three months ended March 31, 2020, we repurchased 2,900,722 shares of
common stock at an aggregate cost of $123.1 million, which is an average cost
per share of $42.44. After these repurchases, the remaining dollar value of
shares authorized to be purchased under the share repurchase program was $193.7
million at March 31, 2020.
Subsequent to March 31, 2020, we repurchased 1,097,361 shares for $41.8 million
at an average cost per share of $38.09. After these repurchases, the remaining
dollar value of shares authorized to be purchased under the share repurchase
program is $151.9 million.
Managing Debt. We will seek to make open market debt repurchases when it is
opportunistic to do so relative to other capital deployment opportunities and
manage our near-term debt maturity profile. We have a relatively consistent
annual cash flow stream that is generally resistant to down economic cycles.
This cash flow stream and our significant liquidity is available to
substantially reduce our long-term debt maturities should we choose to do so.
Furthermore, our capital expenditures are generally discretionary in nature and
can be managed based on the availability of operating cash flow.
Cash Flow
We believe our ability to generate strong operating cash flow is one of our
fundamental financial strengths and provides us with substantial flexibility in
meeting operating and investing needs.
Operating Activities
Net cash provided by operating activities was $180.0 million, and $184.9 million
for the three months ended March 31, 2020, and 2019, respectively.
Cash flow from operations decreased $4.9 million for 2020 versus 2019. The 2020
decrease over 2019 comprises:
• a $25.8 million increase in employee compensation, and


• a $8.1 million increase in vendor and other payments. partially offset by

• a $14.8 million decrease in cash interest payments,

• a $6.8 million increase in cash receipts from customers,

• a $6.0 million increase in General Agency (GA) and other receipts,

• a $1.3 million decrease in net trust deposits, and




a $0.1 million decrease in cash tax payments.
Investing Activities
Cash flows from investing activities used $69.7 million and $70.9 million, in
2020, and 2019, respectively. The $1.2 million decrease from 2020 over 2019 is
primarily due to the following:
•  a $7.6 million decrease in payments for Company-owned life insurance policies,

net of proceeds,

• a $3.6 million increase in cash receipts from divestitures and asset sales,

and

• a $3.2 million decrease in cash spent on real estate acquisitions for cemetery

development, partially offset by

• a $12.5 million increase in cash spent on business acquisitions, and

• a $0.7 million increase in capital expenditures, primarily due to

construction of new funeral service locations.




Financing Activities
Financing activities used $110.1 million in 2020 compared to using $162.7
million in 2019. The $52.6 million decrease from 2020 over 2019 is primarily due
to:
•  a $169.9 million decrease in debt payments, net of proceeds, partially offset

by

• a $108.6 million increase in purchase of Company common stock,

• a $6.3 million change in bank overdrafts and acquisition related financing,

• a $1.6 million increase in payments of dividends, and





30 Service Corporation International
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PART I

• a $0.8 million decrease in proceeds from exercises of stock options.




Financial Assurances
In support of our operations, we have entered into arrangements with certain
surety companies whereby such companies agree to issue surety bonds on our
behalf as financial assurance and/or as required by existing state and local
regulations. The surety bonds are used for various business purposes; however,
the majority of the surety bonds issued and outstanding have been used to
support our preneed sales activities. The obligations underlying these surety
bonds are recorded on our Consolidated Balance Sheet as Deferred revenue, net.
The breakdown of surety bonds between funeral and cemetery preneed arrangements,
as well as surety bonds for other activities, is described below.
                                                                                 December 31,
                                                             March 31, 2020          2019
                                                                      (In millions)
Preneed funeral                                            $           91.4     $        94.6
Preneed cemetery:
Merchandise and services                                              154.0             147.6
Pre-construction                                                       20.5              20.3
Bonds supporting preneed funeral and cemetery obligations             265.9             262.5
Bonds supporting preneed business permits                               5.6               5.5
Other bonds                                                            19.7              19.7
Total surety bonds outstanding                             $          291.2 

$ 287.7




When selling preneed contracts, we may post surety bonds where allowed by state
law. We post the surety bonds in lieu of trusting a certain amount of funds
received from the customer. The amount of the bond posted is generally
determined by the total amount of the preneed contract that would otherwise be
required to be trusted, in accordance with applicable state law. For the three
months ended March 31, 2020 and 2019, we had $2.2 million and $5.7 million,
respectively, of cash receipts from sales attributable to bonded contracts.
These amounts do not consider reductions associated with taxes, obtaining costs,
or other costs.
Surety bond premiums are paid annually and the bonds are automatically renewable
until maturity of the underlying preneed contracts, unless we are given prior
notice of cancellation. Except for cemetery pre-construction bonds (which are
irrevocable), the surety companies generally have the right to cancel the surety
bonds at any time with appropriate notice. In the event a surety company were to
cancel the surety bond, we are required to obtain replacement surety assurance
from another surety company or fund a trust for an amount generally less than
the posted bond amount. Management does not expect that we will be required to
fund material future amounts related to these surety bonds due to a lack of
surety capacity or surety company non-performance.
Preneed Activities and Backlog of Contracts
In addition to selling our products and services to client families at the time
of need, we enter into price-guaranteed preneed contracts, which provide for
future funeral or cemetery merchandise and services. Because preneed funeral and
cemetery merchandise or services will generally not be provided until sometime
in the future, most states and provinces require that all or a portion of the
funds collected from customers on preneed contracts be deposited into
merchandise and service trusts until the merchandise is delivered or the service
is performed. In certain situations, as described above, where permitted by
state or provincial laws, we may post a surety bond as financial assurance for a
certain amount of the preneed contract in lieu of placing funds into trust
accounts. Alternatively, we may sell a life insurance or annuity policy from
third-party insurance companies.
Insurance-Funded Preneed Contracts: Where permitted by state or provincial law,
we may sell a life insurance or annuity policy from third-party insurance
companies, for which we earn a commission as general sales agent for the
insurance company. These general agency commissions (GA revenue) are based on a
percentage per contract sold and are recognized as funeral revenue when the
insurance purchase transaction between the preneed purchaser and third-party
insurance provider is completed. All selling costs incurred pursuant to the sale
of insurance-funded preneed contracts are expensed as incurred. We do not
reflect the unfulfilled insurance-funded preneed contract amounts in our
Consolidated Balance Sheet. The proceeds of the life insurance policies or
annuity contracts will be reflected in funeral revenue as we perform these
funerals.

                                                                    FORM 10-Q 31
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PART I



The table below details our results of insurance-funded preneed production and
maturities.
                                                  Three Months Ended March 31,
                                                        2020                   2019
                                                     (Dollars in millions)
Preneed insurance-funded:
Sales production(1)                        $         125.0                   $ 134.8
Sales production (number of contracts) (1)          22,095                    23,799
General agency revenue                     $          32.4                   $  36.0
Maturities                                 $          93.8                   $  90.4
Maturities (number of contracts)                    15,919                  

15,472

(1) Amounts are not included in our Consolidated Balance Sheet




Trust-Funded Preneed Contracts: The funds collected from customers and required
by state or provincial law are deposited into trusts. We retain any funds above
the amounts required to be deposited into trust accounts and use them for
working capital purposes, generally to offset the selling and administrative
costs of our preneed programs. Although this represents cash flow to us, the
associated revenues are deferred until the merchandise is delivered or services
are performed (typically at maturity). The funds in trust are then invested by
professional money managers with oversight by independent trustees in accordance
with state and provincial laws.
The tables below detail our results of preneed production and maturities,
excluding insurance contracts are as follows:
                                                  Three Months Ended March 31,
                                                        2020                   2019
                                                     (Dollars in millions)
Funeral:
Preneed trust-funded (including bonded):
Sales production                           $          89.2                   $  94.5
Sales production (number of contracts)              23,179                  

25,327


Maturities                                 $          78.4                   $  73.8
Maturities (number of contracts)                    19,591                    18,844
Cemetery:
Sales production:
Preneed                                    $         194.1                   $ 216.7
Atneed                                                84.6                      82.0
Total sales production                     $         278.7                   $ 298.7
Sales production deferred to backlog:
Preneed                                    $          94.6                   $  93.9
Atneed                                                62.3                  

60.8


Total sales production deferred to backlog $         156.9                   $ 154.7
Revenue recognized from backlog:
Preneed                                    $          65.9                   $  63.2
Atneed                                                61.8                  

59.6


Total revenue recognized from backlog      $         127.7                  

$ 122.8




Backlog of Preneed Contracts: The following table reflects our backlog of
trust-funded deferred preneed contract revenue, including amounts related to
Deferred receipts held in trust at March 31, 2020 and December 31, 2019.
Additionally, the table reflects our backlog of unfulfilled insurance-funded
contracts (which are not included in our Consolidated Balance Sheet) at
March 31, 2020 and December 31, 2019. The backlog amounts presented include
amounts due from customers for undelivered performance obligations on cancelable
preneed contracts to arrive at our total backlog of deferred revenue. The table
does not include the backlog associated with businesses that are held for sale.

32 Service Corporation International
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PART I



The table also reflects our preneed receivables and trust investments associated
with the backlog of deferred preneed contract revenue including the amounts due
from customers for undelivered performance obligations on cancelable preneed
contracts. We believe that the table below is meaningful because it sets forth
the aggregate amount of future revenue we expect to recognize as a result of
preneed sales, as well as the amount of funds associated with this revenue.
Because the future revenue exceeds the assets, future revenue will exceed the
cash distributions actually received from the associated trusts and future
collections from the customer.
                                                          March 31, 2020            December 31, 2019
                                                      Fair Value       Cost       Fair Value      Cost
                                                                        (In billions)
Deferred revenue, net                                $      1.48     $  1.48     $     1.47     $  1.47
Amounts due from customers for unfulfilled
performance obligations on cancelable preneed
contracts                                                   0.58        0.58           0.58        0.58
Deferred receipts held in trust                             3.17        3.48           3.84        3.54
Allowance for cancellation on trust investments            (0.21 )     (0.24 )        (0.27 )     (0.25 )
Backlog of trust-funded deferred revenue, net of
estimated allowance for cancellation                        5.02        5.30           5.62        5.34
Backlog of insurance-funded revenue (1)                     6.43        6.43           6.37        6.37
Total backlog of deferred revenue                    $     11.45     $ 

11.73 $ 11.99 $ 11.71



Preneed receivables, net and trust investments       $      4.12     $  4.43     $     4.79     $  4.49
Amounts due from customers for unfulfilled
performance obligations on cancelable preneed
contracts                                                   0.58        0.58           0.58        0.58
Allowance for cancellation on trust investments            (0.21 )     (0.24 )        (0.27 )     (0.25 )
Assets associated with backlog of trust-funded
deferred revenue, net of estimated allowance for
cancellation                                                4.49        4.77           5.10        4.82

Insurance policies associated with insurance-funded deferred revenue (1)

                                        6.43        6.43           6.37        6.37
Total assets associated with backlog of preneed
revenue                                              $     10.92     $ 

11.20 $ 11.47 $ 11.19

(1) Amounts are not included in our Consolidated Balance Sheet.




The fair value of our trust investments was based on a combination of quoted
market prices, observable inputs such as interest rates or yield curves and
appraisals. As of March 31, 2020, the difference between the backlog and asset
market amounts represents $0.23 billion related to contracts for which we have
posted surety bonds as financial assurance in lieu of trusting, $0.09 billion
collected from customers that were not required to be deposited into trusts, and
$0.21 billion in allowable cash distributions from trust assets. As of March 31,
2020, the fair value of the total backlog comprised $2.85 billion related to
cemetery contracts and $8.60 billion related to funeral contracts. As of
March 31, 2020, the fair value of the assets associated with the backlog of
trust-funded deferred revenue comprised $2.60 billion related to cemetery
contracts and $1.89 billion related to funeral contracts. As of March 31, 2020,
the backlog of insurance-funded contracts of $6.43 billion is equal to the
proceeds we expect to receive from the associated insurance policies.
Trust Investments
In addition to selling our products and services to client families at the time
of need, we enter into price-guaranteed preneed funeral and cemetery contracts,
which provide for future funeral or cemetery merchandise and services. Since
preneed funeral and cemetery merchandise or services will generally not be
provided until sometime in the future, most states and provinces require that
all or a portion of the funds collected from customers on preneed funeral and
cemetery contracts be paid into trusts and/or escrow accounts until the
merchandise is delivered or the service is performed. Investment earnings
associated with the trust investments are expected to mitigate the inflationary
costs of providing the preneed funeral and cemetery merchandise and services in
the future at the prices that were guaranteed at the time of sale. Also, we are
required by state and provincial law to pay a portion of the proceeds from the
preneed or atneed sale of cemetery property interment rights into perpetual care
trusts. For these investments, the original corpus generally remains in the
trust in perpetuity and the earnings or elected distributions are withdrawn as
allowed to defray the expense to maintain the cemetery property. While many
states require that net capital gains or losses be retained and added to the
corpus, certain states allow the net realized capital gains and losses to be
included in the earnings that are distributed. Additionally, some states allow a
total return distribution that may contain elements of income, capital
appreciation, and principal.

                                                                    FORM 10-Q 33
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PART I



Our trusts have been and continue to be impacted by adverse conditions in the
U.S. and global financial markets primarily as a result of COVID-19. The fair
market value of our trust investments declined sharply in March 2020.
As of March 31, 2020, we have net unrealized losses of $462.4 million in our
trusts, as discussed in Note 3. At March 31, 2020, these net unrealized losses
represented 9.6% of our original cost basis of $4.8 billion. As explained in
"Critical Accounting Policies, Fair Value Measurements" in our 2019 annual
report on Form 10-K, changes in unrealized gains and/or losses related to these
securities are reflected in Other comprehensive income (loss) or Other income
(loss) and offset by the Deferred preneed funeral and cemetery receipts held in
trust and Care trusts' corpus interests in those unrealized gains and/or losses.
Therefore, the majority of these net unrealized losses have no net impact on our
unaudited Condensed Consolidated Statement of Operations for the three months
ended March 31, 2020. We do, however, rely on our trust investments to provide
funding for the various contractual obligations that arise upon maturity of the
underlying preneed contracts. Because of the long-term relationship between the
establishment of trust investments and the required performance of the
underlying contractual obligations, the impact of current market conditions that
may exist at any given time is not necessarily indicative of our ability to
generate profit on our future performance obligations.
Independent trustees manage and invest the majority of the funds deposited into
the funeral and cemetery merchandise and services trusts as well as the cemetery
perpetual care trusts. The majority of the trustees are selected based on their
respective geographic footprint and qualifications per state and provincial
regulations. Most of the trustees engage the same independent investment
managers. These trustees, with input from SCI's wholly-owned registered
investment advisor, establish an investment policy that serves as an operating
document to guide the investment activities of the trusts including asset
allocation and manager selection. The investments are also governed by state and
provincial guidelines. All of the trusts seek to control risk and volatility
through a combination of asset classes, investment styles, and a diverse mix of
investment managers.
Asset allocation is based on the liability structure of each funeral, cemetery,
and perpetual care trust. Based on the various criteria set forth in the
investment policy, the investment advisor recommends investment managers to the
trustees. The primary investment objectives for the funeral and cemetery
merchandise and service trusts include 1) preserving capital within acceptable
levels of volatility and risk and 2) achieving growth of principal over time
sufficient to preserve and increase the purchasing power of the assets. Preneed
funeral and cemetery contracts generally take several years to mature;
therefore, the funds associated with these contracts are often invested through
several market cycles.
Historically, the cemetery perpetual care trusts' investment objectives, in
accordance with state and provincial regulations, have emphasized providing a
steady stream of current investment income with some capital appreciation in
order to provide for the maintenance and beautification of cemetery properties.
However, during 2016, SCI worked with several state legislatures to adjust laws
and regulations to allow for a fixed distribution rate from cemetery perpetual
care trusts' assets regardless of the level of ordinary income, similar to
university endowments. As a result, beginning in 2017, a significant portion of
our cemetery perpetual care trust assets were liquidated and reinvested in a
more growth-oriented asset allocation with investment objectives similar to the
funeral and cemetery merchandise and service trusts. As of March 31, 2020, the
asset allocation is almost evenly split between income and growth orientations.
We expect this asset allocation shift to enhance asset growth and provide
further protection to our customers. Additionally, we expect more states to
adopt total return distribution legislation in the coming years.
As of March 31, 2020, approximately 87% of our trusts were under the control and
custody of three large financial institutions. The U.S. trustees primarily use
four managed limited liability companies (LLCs), one for each merchandise and
service trust type and two for the cemetery perpetual care trust type, each with
an independent trustee as custodian. Each financial institution acting as
trustee manages its allocation of trust assets in accordance with the investment
policy through the purchase of the appropriate LLCs' units. For those accounts
not eligible for participation in the LLCs or where a particular state's
regulations contain other investment restrictions, the trustee utilizes
institutional mutual funds that comply with our investment policy or with such
state restrictions. The U.S. trusts include a modest allocation to alternative
investments. These alternative investments are held in vehicles structured as
LLCs and are managed by certain trustees. The trusts that are eligible to
allocate a portion of their investments to alternative investments purchase
units of the respective alternative investment LLCs.
Investment Structures
Each financial institution, acting as trustee, manages its allocation of trust
assets in compliance with the investment policy primarily through the purchase
of one of four managed LLCs, matched to their trust type and each with a
different, independent trustee acting as custodian. The managed LLCs use the
following structures for investments:
Commingled Funds. These funds allow the trusts to access, at a reduced cost,
some of the same investment managers and strategies used elsewhere in the
portfolios.
Mutual Funds. The trust funds employ institutional share class mutual funds
where operationally or economically efficient. These mutual funds are utilized
to invest in various asset classes including U.S. equities, non-U.S. equities,
corporate bonds,

34 Service Corporation International
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PART I



government bonds, high yield bonds, and commodities, all of which are governed
by guidelines outlined in their individual prospectuses.
Separately Managed Accounts. To reduce the costs to the investment portfolios,
the trusts utilize separately managed accounts where appropriate.
Asset Classes
Fixed income investments are intended to preserve principal, provide a source of
current income, and reduce overall portfolio volatility. The majority of the
fixed income allocation for the trusts is invested in institutional share class
mutual funds. Where the trusts have direct investments in individual fixed
income securities, these are primarily in government and corporate instruments.
Canadian government fixed income securities are investments in Canadian federal
and provincial government instruments. In many cases, regulatory restrictions
mandate that the funds from the sales of preneed funeral and cemetery contracts
sold in certain Canadian jurisdictions must be invested in these instruments.
Equity investments have historically provided long-term capital appreciation in
excess of inflation. The trusts have direct investments in individual equity
securities primarily in domestic equity portfolios that include large, mid, and
small capitalization companies of different investment styles (i.e., growth and
value). The majority of the equity allocation is managed by institutional
investment managers that specialize in an objective-specific area of expertise.
Our equity securities are exposed to market risk; however, we believe these
securities are well-diversified. As of March 31, 2020, the largest single equity
position represented less than 1% of the total securities portfolio.
Private equity fund investments serve to provide high rates of return with
reduced volatility and lower correlation. These investments are typically long
term in duration. These investments are diversified by strategy, sector,
manager, and vintage year. The investments consist of numerous limited
partnerships, including but not limited to private equity, real estate, energy,
infrastructure, transportation, distressed debt, and mezzanine financing. The
trustees that have oversight of their respective alternative LLCs work closely
with the investment advisor in making all investment decisions.
Trust Performance
During the three months ended March 31, 2020, the Standard and Poor's 500 Index
decreased 19.6% and the Barclay's Aggregate Index increased 3.2%. This compares
to the SCI trusts that decreased 15.9% during the same period, which have a
diversified allocation of approximately 50% equities, 36% fixed income
securities, 8% alternative and other investments with remaining 6% available in
cash.
SCI, the trustees, and the investment advisor monitor the capital markets and
the trusts on an on-going basis. The trustees, with input from the investment
advisor, take prudent action as needed to achieve the investment goals and
objectives of the trusts.
Results of Operations - Three Months Ended March 31, 2020 and 2019
Management Summary
In the first quarter of 2020, we reported consolidated net income attributable
to common stockholders of $81.9 million ($0.45 per diluted share) compared to
net income attributable to common stockholders in 2019 of $79.3 million ($0.43
per diluted share). These results were impacted by certain significant items
including:
                                                                Three Months Ended March 31,
                                                                  2020                 2019
                                                                        (In millions)

Pre-tax gains (losses) on divestitures and impairment charges, net

                                                $         4.5         $        (1.9 )
Pre-tax loss on early extinguishment of debt, net           $        (0.1 )       $           -
Pre-tax legal matters                                       $           -         $        (8.0 )
Tax effect from special items                               $        (1.2 )       $         2.5
Change in uncertain tax reserves and other                  $         0.2         $           -


In addition to the above items, the decrease over the prior year quarter can be
attributed to lower gross profit primarily related to less preneed cemetery
property sales due to the effects of the COVID-19 pandemic, which was partially
offset by reductions in corporate general and administrative expenses and lower
interest expense.

                                                                    FORM 10-Q 35

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PART I

Funeral Results
                                                               Three Months Ended March 31,
                                                                2020                    2019
                                                           (Dollars in millions, except average
                                                                   revenue per service)
Consolidated funeral revenue                            $         504.9           $         492.8
Less: revenue associated with acquisitions/new
construction                                                        7.0                       0.9
Less: revenue associated with divestitures                            -                       1.9
Comparable(1) funeral revenue                                     497.9                     490.0
Less: comparable recognized preneed revenue                        32.6                      31.3
Less: comparable general agency and other revenue                  29.2                      33.1
Adjusted comparable funeral revenue                     $         436.1           $         425.6
Comparable services performed                                    85,169                    83,294
Comparable average revenue per service(2)               $         5,120     

$ 5,110



Consolidated funeral gross profit                       $         103.6     

$ 105.4 Less: gross profit associated with acquisitions/new construction

                                                        1.0                       0.4
Less: gross losses associated with divestitures                    (0.3 )                    (0.8 )
Comparable(1) funeral gross profit                      $         102.9     

$ 105.8

(1) We define comparable (or same store) operations as those funeral locations


     owned by us for the entire period beginning January 1, 2019 and ending
     March 31, 2020 .

(2) We calculate comparable average revenue per service by dividing comparable

funeral revenue, excluding general agency revenue, recognized preneed

revenue, and other revenue to avoid distorting our average of normal funeral

services revenue, by the comparable number of services performed during the

period. Recognized preneed revenue is preneed sales of merchandise that are

delivered at the time of sale, including memorial merchandise and travel

protection, net, and excluded from our calculation of comparable average

revenue per service because the associated service has not yet been

performed.




Funeral Revenue
Consolidated revenue from funeral operations was $504.9 million for the three
months ended March 31, 2020, compared to $492.8 million for the same period in
2019. This increase is primarily attributable to the $6.1 million increase in
revenue contributed by acquired and newly constructed properties and the $7.9
million increase in comparable revenue as described below, partially offset by
the loss of $1.9 million in revenue contributed by properties that have been
subsequently divested.
Comparable revenue from funeral operations was $497.9 million for the three
months ended March 31, 2020 compared to $490.0 million for the same period in
2019. This $7.9 million, or 1.6% increase was primarily attributable to a 2.3%
increase in services performed compared to 2019. The increase in services
performed comprises a 1.5% increase in services performed by our funeral service
locations and a 7.1% increase in cremation services performed by our non-funeral
home channel. We also experienced a $1.3 million increase in recognized preneed
revenue. These revenue increases were somewhat offset by a $3.9 million decrease
in other revenue primarily due to lower comparable general agency revenue as a
result of a decrease in insurance-funded preneed sales production due to the
social distancing effects of the pandemic.
Average revenue per funeral service increased 0.2% for the three months ended
March 31, 2020 compared to the same period in 2019 as a 1.4% increase in the
organic sales average was offset by a 130 basis point increase in the total
cremation rate. Our total comparable cremation rate increased to 58.2% in 2020
from 56.9% in 2019 primarily as a result of an increase in direct cremations.
Funeral Gross Profit
Consolidated funeral gross profit decreased $1.8 million, or 1.7%, in 2020
compared to 2019. This decrease is primarily attributable to a decrease in
comparable funeral gross profit of $2.9 million, or 2.7%. Comparable funeral
gross profit decreased $2.9 million to $102.9 million and the gross profit
percentage decreased 90 basis points to 20.7%, as the revenue increases
described above were more than offset by an increase in inflationary
employee-related expenses and an increase in provision for expected credit
losses based on current and projected economic conditions surrounding COVID-19.

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