This discussion and analysis should be read in conjunction with the condensed
consolidated financial statements and the accompanying notes to the condensed
consolidated financial statements included in this Form 10-Q for the quarter
ended March 31, 2020.
OVERVIEW
Jack Henry & Associates, Inc. ("JHA") is a leading provider of technology
solutions and payment processing services primarily for financial services
organizations. Its solutions are marketed and supported through three primary
brands. Jack Henry Banking® is a top provider of information and transaction
processing solutions to U.S. banks ranging from community banks to
multi-billion-dollar asset institutions.  Symitar® is a leading provider of
information and transaction processing solutions for credit unions of all
sizes.  ProfitStars® provides specialized products and services that enable
financial institutions of every asset size and charter, and diverse corporate
entities outside the financial services industry, to mitigate and control risks,
optimize revenue and growth opportunities, and contain costs. JHA's integrated
solutions are available for on-premise installation and outsourced delivery in
our private cloud.
Our two primary revenue streams are "Services and support" and "Processing."
Services and support includes: "Outsourcing and cloud" fees that predominantly
have contract terms of five years or longer at inception; "Product delivery and
services" revenue, which includes revenue from the sales of licenses,
implementation services, deconversion fees, consulting, and hardware; and
"In-house support" revenue, which is composed of maintenance fees which
primarily contain annual contract terms. Processing revenue includes:
"Remittance" revenue from payment processing, remote capture, and automated
clearing house (ACH) transactions; "Card" fees, including card transaction
processing and monthly fees; and "Transaction and digital" revenue, which
includes transaction and mobile processing fees. We continually seek
opportunities to increase revenue while at the same time containing costs to
expand margins.
All dollar amounts in the following discussion are in thousands, except per
share amounts.
COVID-19 Impact and Response
In March 2020, the World Health Organization declared the outbreak of a novel
coronavirus ("COVID-19") as a pandemic and the President of the United States
declared the outbreak as a national emergency. As COVID-19 has rapidly spread,
federal, state and local governments have responded by imposing restrictions,
including widespread "stay-at-home" orders and travel limitations. Such
restrictions have resulted in significant economic disruptions and uncertainty.
The health, safety, and well-being of our employees and customers is of
paramount importance to us. We have established an internal task force composed
of executive officers and other members of management to frequently assess
updates to the COVID-19 situation and recommend Company actions. Based on
guidance from the U.S. Department of Homeland Security's Cybersecurity and
Infrastructure Security Agency, the Company was designated as essential critical
infrastructure because of our support of the financial services industry. Our
internal task force determined that a subset of our employees could not work
remotely because job duties necessary for our business operations to run
seamlessly required these employees to work on-site at our facilities. For
employees in our data, statement processing and item processing centers who are
required by their job responsibilities to be on location daily, we are offering
enhanced compensation. We have offered remote working as a recommended option to
employees whose job duties allow them to work off-site and have suspended all
non-essential business travel until at least May 15, 2020. We have also updated
the health benefits available to our employees by waiving out-of-pocket expenses
related to testing and treatment of COVID-19. In addition, we plan to honor our
2020 summer internship program through virtual methods.
Customers
We are working closely with our customers who are scheduled for on-site visits
to ensure their needs are met while taking necessary safety precautions when our
employees are required to be at a customer site. Delays of customer system
installations due to COVID-19 have been limited, and we have developed processes
to handle remote installations when available. We expect these processes to
provide flexibility and value both during and after the COVID-19 pandemic. We
continue to work with our customers to support them during this difficult time,
and, to that end, have waived certain late fees in connection with our products
and services. We have also enhanced our lending service offerings to support the
Paycheck Protection Program that was introduced by the Coronavirus Aid, Relief,
and Economic Security (CARES) Act, which was signed into law on March 27, 2020.
Even though a substantial portion of our workforce has worked remotely during
the outbreak and business travel has been
                                       24
--------------------------------------------------------------------------------
  Table of Contents
curtailed, we have not yet experienced significant disruption to our operations.
We believe our technological capabilities are well positioned to allow our
employees to work remotely for the foreseeable future without materially
impacting our business.
Financial impact
We have seen an unfavorable trend due to COVID-19 in a decrease of card
processing transactions through the second half of March and into the fourth
quarter of fiscal 2020, which has put downward pressure on our processing
revenue for the third quarter and which we expect will also impact our
processing revenue for the fourth quarter. The duration of lower-than-normal
card processing transaction rates is uncertain and will depend upon when
requirements for business closures are lifted and normalization of economic
restrictions occurs. Despite the changes and restrictions caused by COVID-19,
the overall financial and operational impact on our business has been limited
and our liquidity, balance sheet, and business trends remain strong. However, we
are unable to accurately predict the future impact of COVID-19 due to a number
of uncertainties, including further government actions, the duration and
severity of the outbreak and the potential impact to our customers and vendors,
as well as how the potential impact might affect future customer services and
processing revenue. We will continue to monitor COVID-19 and its possible impact
on the Company and to take steps necessary to protect the health and safety of
our employees and customers. For a further discussion of the uncertainties and
risks associated with COVID-19, see Part II, Item 1A "Risk Factors" in this
Quarterly Report on Form 10-Q.
RESULTS OF OPERATIONS
In the third quarter of fiscal 2020, total revenue increased 13%, or $49,042,
compared to the same quarter in the prior year. Deconversion fees in the fiscal
quarter increased $14,730, to $22,781, compared to the prior-year quarter.
Revenue from the fiscal 2020 acquisition totaled $2,356 for the quarter.
Excluding deconversion fee revenue and revenue from the fiscal 2020 acquisition,
adjusted total revenue increased 9% for the quarter compared to the prior-year
quarter.
Operating expenses increased 11% compared to the third quarter of fiscal 2019,
due to increased direct costs, higher personnel costs and increased depreciation
and amortization. The increased direct costs were primarily related to our card
payment processing platform and faster payments initiatives. Higher personnel
costs were primarily due to a headcount increase of 4% at March 31, 2020
compared to March 31, 2019, contributing to increased salaries and benefits.
Increased depreciation and amortization was primarily related to
internally-developed software.
Operating income increased 20% for the third quarter of fiscal 2020 compared to
the third quarter of fiscal 2019. Deconversion fee operating income was $21,512
in the fiscal quarter compared to $7,483 in the prior-year quarter. Operating
income from the fiscal 2020 acquisition was $459 and the loss on disposal of
certain assets, net, was $3,157 for the fiscal quarter and included the
write-off of ERMS partially offset by the gain on sale of our Houston, TX
facility. Excluding operating income related to deconversion fees, the income
from the fiscal 2020 acquisition and the loss on disposal of certain assets,
net, adjusted operating income increased 6% for the third quarter of fiscal 2020
compared to the prior-year quarter.
The provision for income taxes increased 6% compared to the prior-year third
quarter, primarily due to the increase in operating income as stated above,
partially offset by a decreased effective tax rate due to the difference in
uncertain tax positions released, with the lapsing of statute of limitations,
between the two periods. The effective tax rate for the third quarter was 19.7%
compared to 22.4% in the same quarter a year ago.
The above changes led to an increase in net income of 25% for the third quarter
of fiscal 2020 compared to the third quarter of fiscal 2019.
In the nine months ended March 31, 2020, total revenue increased 11%,
or $127,348, over the nine months ended March 31, 2019. Deconversion fees in the
fiscal year-to-date period increased $22,839, to $45,384, compared to the
same nine months in the prior fiscal year. Revenue from the
fiscal 2020 acquisition totaled $6,787 for the fiscal year-to-date period.
Excluding deconversion fee revenue and revenue from the fiscal 2020 acquisition
from each period, adjusted total revenue increased 9% period over period.
Operating expenses for the nine months ended March 31,
2020 increased 10% compared to the equivalent period in the prior year,
primarily due to costs related to our card payment processing platform,
increased headcount, and increased depreciation and amortization expense.
Operating income increased 13% for the fiscal year-to-date period compared to
the same period last year. Deconversion fee operating income was $41,960 in the
fiscal year-to-date period compared to $21,509 in the prior-year-to-date period.
Operating income from the fiscal 2020 acquisition was $697 and the loss on
disposal of certain assets, net, was $3,157 for the fiscal year-to-date period.
Excluding operating income related to deconversion fees,
                                       25
--------------------------------------------------------------------------------
  Table of Contents
the income from the fiscal 2020 acquisition and the loss on disposal of certain
assets, net, adjusted operating income increased 7% period over period.
Provision for income taxes increased 21% compared to the prior year-to-date
period, primarily due to an increase in operating income period over period, as
stated above, as well as an effective tax rate increase driven by the difference
in the tax benefits recognized from stock-based compensation between the two
periods. The effective tax rate for the nine months ended March 31, 2020
was 22.7% compared to 21.3% in the prior-year period.
The result of the above changes led to an increase in net income of 12% for the
nine months ended March 31, 2020 compared to the same period in fiscal 2019.
We move into the fourth quarter of fiscal 2020 with optimism following strong
performance in the third quarter, but with limited visibility of the future
impact of the COVID-19 pandemic. Significant portions of our business continue
to come from recurring revenues and our sales pipeline also remains encouraging.
Our customers continue to face regulatory and operational challenges which our
products and services address, and in these uncertain times, we believe they
have an even greater need for our solutions that directly address institutional
profitability, efficiency, and security. Our strong balance sheet, access to
extensive lines of credit, the continued strength of our existing lines of
revenue, and an unwavering commitment to superior customer service should
position us well to address current and future opportunities.
A detailed discussion of the major components of the results of operations for
the three and nine months ending March 31, 2020 follows. Discussions compare the
current fiscal year's three and nine months ending March 31, 2020 to the prior
year's three and nine months ending March 31, 2019.
REVENUE
Services and Support                                                                            %                                                          %
                                   Three Months Ended March 31,                               Change            Nine Months Ended March 31,              Change
                                      2020                  2019                               2020                 2019
Services and Support           $      270,204           $ 234,123              15  %       $ 804,216          $   718,014                12  %
Percentage of total revenue                63   %              62  %                              63  %                62    %


Services and Support revenue increased 15% in the third quarter of fiscal 2020
compared to the same quarter last year. Excluding deconversion fees from each
period, which increased $14,730, to $22,781, compared to the prior-year quarter,
and $2,356 of revenue from Geezeo, acquired in fiscal 2020, services and support
revenue grew 8% quarter over quarter. The adjusted increase was primarily driven
by the growth in data processing and hosting fees, as well as increased software
usage fees reflecting customer favorability of our term license model, quarter
over quarter.
In the nine months ended March 31, 2020, services and support revenue
grew 12% over the nine months ended March 31, 2019. Excluding deconversion fees
from each period presented, which increased $22,839, to $45,384, compared to the
prior year-to-date period, and $6,787 of revenue from the acquisition in
fiscal 2020, services and support revenue grew 8% period over period. The
adjusted increase was driven primarily by growth in data processing and hosting
fees, as well as increased software usage, hardware revenue, implementation fees
primarily related to our private cloud offerings, and consulting fee revenue
when compared to the prior year-to-date period.
Processing                                                                                           %                                                         %
                                         Three Months Ended March 31,                              Change            Nine Months Ended March 31,             Change
                                            2020                  2019                              2020                 2019
Processing                           $      159,202           $ 146,241              9  %       $ 482,314          $   441,168                9  %
Percentage of total revenue                      37   %              38  %                             37  %                38    %


Processing revenue increased 9% in the third quarter of fiscal 2020 compared to
the same quarter last fiscal year, primarily due to overall increased
transaction volumes within card processing, despite a COVID-19-related downturn
toward the end of the quarter, complemented by increases in each of the other
two components.
Each component also experienced volume growth in the fiscal year-to-date period,
leading to an increase in processing revenue of 9% for the nine months ended
March 31, 2020 as compared to the nine months ended March 31, 2019.

                                       26
--------------------------------------------------------------------------------

  Table of Contents
OPERATING EXPENSES
Cost of Revenue                                                                                    %                                                          %
                                      Three Months Ended March 31,                               Change            Nine Months Ended March 31,              Change
                                         2020                  2019                               2020                 2019
Cost of Revenue                   $      258,571           $ 235,594              10  %       $ 753,629          $   682,990                10  %
Percentage of total revenue                   60   %              62  %                              59  %                59    %


Cost of revenue for the third quarter of fiscal 2020 increased 10% over the
prior fiscal year third quarter, but decreased as a percentage of total revenue.
Excluding $1,693 of costs related to deconversion fees and fiscal 2020
acquisition revenue for the current quarter and $568 of costs related to
deconversion fees for the prior-year quarter, the adjusted cost of revenue
increase was 9% quarter over quarter. The adjusted increase was due to higher
costs associated with our card processing platform, higher salaries and benefits
due to increased headcount, and increased depreciation and amortization expense
primarily related to developed software.
For the fiscal year-to-date period, cost of revenue increased 10% over the same
prior-year period, but remained consistent as a percentage of revenue. Excluding
$5,657 of costs related to deconversion fees and fiscal 2020 acquisition revenue
for the current year-to-date period and $1,036 of costs related to deconversion
fees for the prior year-to-date period, the adjusted cost of revenue increase
remained 10% period over period. The adjusted increase was due to the factors
discussed above for the quarter, as well as increased cost of hardware related
to higher revenue.
Research and Development                                                                                   %                                                         %
                                              Three Months Ended March 31,                              Change            Nine Months Ended March 31,              Change
                                                 2020                 2019                               2020                2019
Research and Development                   $      28,308           $ 23,442               21  %       $ 80,086          $   71,458                 12  %
Percentage of total revenue                            7   %              6  %                               6  %                6    %


Research and development expense increased 21% for the third quarter of fiscal
2020 over the prior fiscal year third quarter. Excluding $427 of costs in the
current quarter related to the fiscal 2020 acquisition, the adjusted research
and development increase was 19% quarter over quarter. The adjusted increase was
primarily due to increased personnel costs due to a headcount increase at
March 31, 2020 compared to a year ago and salary increases occurring within the
trailing twelve-month period. Research and development expense for the quarter
increased 1% compared to the prior fiscal-year quarter as a percentage of total
revenue.
For the fiscal year-to-date period, research and development expense increased
12% over the prior fiscal year-to-date period. Excluding $1,420 of costs in the
current period related to the fiscal 2020 acquisition, the adjusted research and
development increase was 10% period over period. The adjusted increase for the
fiscal year-to-date period was also primarily due to increased personnel costs
due to the headcount increase discussed above for the quarter and salary
increases occurring within the trailing twelve-month period. Research and
development expense for the nine months ended March 31, 2020 remained consistent
with the same period a year ago as a percentage of total revenue.
Selling, General, and Administrative                                                                 %*                                                 

%*

and Loss on Disposal of Assets, net Three Months Ended March 31,

                        Change            Nine Months Ended March 31,        

Change


                                           2020                 2019                                2020                 2019
Selling, General, and Administrative $      47,391           $ 44,682                           $ 145,890          $   136,683
Loss on Disposal of Assets, net              3,198                205               13  %           3,095                  183                 9  %
Percentage of total revenue                     12   %             12  %                               12  %                12    %


* % Change includes selling, general, and administrative and loss on disposal of
assets, net.
Selling, general, and administrative expense including loss on disposal of
assets, net, increased 13% in the third quarter of fiscal 2020 over the same
quarter in the prior fiscal year. Excluding $4,203 of costs in the current
quarter related to deconversion fees, the fiscal 2020 acquisition and the loss
on disposal of certain assets, net, the adjusted selling, general, and
administrative expense increase was 3% quarter over quarter. The adjusted
increase was mainly due to increased salaries and benefits primarily due to a 2%
increase in headcount over the prior-year quarter and salary increases occurring
within the trailing twelve-month period. Selling, general, and administrative
expense including Loss on Disposal of Assets, net, remained consistent as a
percentage of total revenue this quarter versus the prior-year quarter due to
ongoing cost control efforts.
For the fiscal year-to-date period, selling, general, and administrative expense
including Loss on Disposal of Assets, net, increased 9% over the prior fiscal
year-to-date period. Excluding $5,594 of costs in the current year-to-date
                                       27
--------------------------------------------------------------------------------
  Table of Contents
period related to deconversion fees, the fiscal 2020 acquisition and the loss on
disposal of certain assets, net, the adjusted selling, general and
administrative expense increase was 5% period over period. The adjusted increase
was primarily due to the factors listed above for the quarter. Selling, general,
and administrative expense including loss on disposal of assets, net, remained
consistent as a percentage of total revenue this period versus the prior-year
period due to ongoing cost control efforts.
INTEREST INCOME (EXPENSE)                                                                  %                                                         %
                                 Three Months Ended March 31,                            Change           Nine Months Ended March 31,              Change
                                     2020               2019                              2020               2019
Interest Income                $        197           $  155               27  %       $ 1,050          $     697                  51  %
Interest Expense               $       (165)          $ (224)             (26) %       $  (477)         $    (520)                 (8) %


Interest income fluctuated due to changes in invested balances and yields on
invested balances during the third quarter and fiscal year-to-date period of
fiscal 2020 and 2019. Interest expense decreased when compared to the prior-year
period due to interest rate fluctuations and length of borrowing time. There was
$55,000 outstanding under the credit facility at March 31, 2020 and $35,000
outstanding at March 31, 2019.
PROVISION FOR INCOME TAXES                                                                    %                                                         %
                                  Three Months Ended March 31,                             Change            Nine Months Ended March 31,              Change
                                     2020                 2019                              2020                2019
Provision for Income Taxes     $      18,115           $ 17,120               6  %       $ 69,080          $   57,153                 21  %
Effective Rate                          19.7   %           22.4  %                           22.7  %             21.3    %


The decrease in effective tax rate in the three months ended March 31, 2020 was
primarily due to the difference in uncertain tax positions released, with the
lapsing of statute of limitations, between the two periods. The effective tax
rate increased in the nine months ended March 31, 2020, primarily due to the
difference in the tax benefits recognized from stock-based compensation between
the two periods. The tax benefits recognized from stock-based compensation in
the prior-year periods significantly exceeded the tax benefits recognized in the
current-year periods.
NET INCOME
Net income increased 25% to $73,855, or $0.96 per diluted share, for the third
quarter of fiscal 2020 compared to $59,252, or $0.77 per diluted share, in the
same period of fiscal 2019, resulting in a 25% increase in diluted earnings per
share. The increase in net income is primarily attributable to the growth in our
lines of revenue and higher deconversion fees, partially offset by the increase
in cost of revenue and income taxes as discussed above.
Net income increased 12% to $235,323, or $3.06 per diluted share, for the nine
months ended March 31, 2020, compared to $210,892, or $2.72 per diluted share,
for the nine months ended March 31, 2019, resulting in a 12% increase in diluted
earnings per share. The increase in net income was primarily attributable to the
growth in our lines of revenue and higher deconversion fees, partially offset by
the increase in cost of revenue and income taxes as discussed above.
REPORTABLE SEGMENT DISCUSSION
The Company is a leading provider of technology solutions and payment processing
services primarily for financial services organizations.
The Company's operations are classified into four reportable segments: Core,
Payments, Complementary, and Corporate and Other. The Core segment provides core
information processing platforms to banks and credit unions, which consist of
integrated applications required to process deposit, loan, and general ledger
transactions, and maintain centralized customer/member information. The Payments
segment provides secure payment processing tools and services, including ATM,
debit, and credit card processing services; online and mobile bill pay
solutions; ACH origination and remote deposit capture processing; and risk
management products and services. The Complementary segment provides additional
software, processing platforms, and services that can be integrated with our
core solutions or used independently. The Corporate and Other segment includes
revenue and costs from hardware and other products not attributed to any of the
other three segments, as well as operating costs not directly attributable to
the other three segments.
                                       28
--------------------------------------------------------------------------------

  Table of Contents
Core
                               Three Months Ended March 31,                              % Change           Nine Months Ended March 31,              % Change
                                  2020                  2019                               2020                 2019
Revenue                    $      146,440           $ 130,604              12  %       $ 440,704          $   399,488                10  %
Cost of Revenue            $       66,141           $  63,977               3  %       $ 190,689          $   183,481                 4  %


Revenue in the Core segment increased 12% and cost of revenue increased 3% for
the three months ended March 31, 2020 compared to the three months ended March
31, 2019. Excluding deconversion fees, which totaled $10,810 for the third
quarter of fiscal 2020 and $4,020 for the third quarter of fiscal 2019, adjusted
revenue in the Core segment increased 7% quarter over quarter. The increase in
adjusted revenue was primarily driven by the growth in data processing and
hosting fees, as well as customer call support and item processing revenue. Cost
of revenue decreased 4% quarter over quarter as a percentage of revenue due to
ongoing cost control efforts.
For the nine months ended March 31, 2020, revenue in the Core segment increased
10% compared to the prior year-to-date period. Excluding deconversion fees,
which totaled $21,571 and $10,749 for the year-to-date periods of fiscal 2020
and fiscal 2019, respectively, adjusted revenue in the Core segment increased 8%
period over period. The adjusted revenue increase was primarily driven by the
growth in data processing, customer call support, and hosting fees, as well as
increased implementation fees primarily related to our private cloud offerings.
Cost of revenue decreased 3% as a percentage of revenue for the year-to-date
period compared to the prior year-to-date period due to ongoing cost control
efforts.
Payments
                                 Three Months Ended March 31,                              % Change           Nine Months Ended March 31,              % Change
                                    2020                  2019                               2020                 2019
Revenue                      $      150,360           $ 135,491              11  %       $ 452,151          $   407,706                11  %
Cost of Revenue              $       80,836           $  68,700              18  %       $ 236,725          $   199,506                19  %


Revenue in the Payments segment increased 11% for the third quarter of fiscal
2020 compared to the equivalent quarter of the prior fiscal year. Excluding
deconversion fee revenue of $6,442 from the third quarter of fiscal 2020 and
$2,187 from the third quarter of fiscal 2019, adjusted revenue still increased
8% quarter over quarter. The adjusted growth was primarily due to increased card
and remittance revenue within the processing line of revenue. Cost of revenue
increased 18% quarter over quarter primarily due to increased costs related to
our credit and debit card processing platform. Cost of revenue as a percentage
of revenue increased 3% for the third quarter of fiscal 2020 compared to the
same quarter of fiscal 2019.
For the nine months ended March 31, 2020 compared to the same prior-year period,
revenue in the Payments segment increased 11%, and 9% after excluding
deconversion fee revenue of $13,478 and $6,533 from each period, respectively.
The increase in adjusted revenue period over period was primarily driven by
increased card and remittance revenue within the processing line of revenue.
Cost of revenue increased 19% for the year-to-date period over the prior
year-to-date period, primarily due to the same factors as the quarter increase.
Cost of revenue as a percentage of revenue increased 3% period over period.
Complementary
                               Three Months Ended March 31,                              % Change           Nine Months Ended March 31,              % Change
                                  2020                  2019                               2020                 2019
Revenue                    $      118,664           $ 102,061              16  %       $ 349,342          $   311,017                12  %
Cost of Revenue            $       48,691           $  45,733               6  %       $ 143,384          $   131,731                 9  %


Revenue in the Complementary segment increased 16% for the third quarter of
fiscal 2020 compared to the equivalent quarter of the prior fiscal year, and 11%
after excluding revenue of $2,356 from the fiscal 2020 acquisition and
deconversion fee revenue from each period, which totaled $5,255 and $1,841 for
the quarters ended March 31, 2020 and 2019, respectively. The adjusted increase
was primarily driven by increased hosting fees, as well as increased software
usage revenue and transaction and digital processing revenue. Cost of revenue
increased 6% for the third quarter of fiscal 2020 compared to the third quarter
of fiscal 2019 and decreased 4% as a percentage of revenue, quarter over
quarter, due to ongoing cost control efforts.
For the year-to-date period compared to the prior year-to-date period,
Complementary segment revenue increased 12%. Excluding $6,787 of revenue related
to the fiscal 2020 acquisition and deconversion fees totaling $10,010
                                       29
--------------------------------------------------------------------------------
  Table of Contents
and $5,221 for the current and prior year-to-date periods, respectively,
adjusted Complementary revenue increased 9% period over period. The adjusted
increase was primarily driven by increased hosting fees, as well as increased
software usage revenue and transaction and digital processing revenue. Cost of
revenue for the year-to-date period increased 9% over the prior year-to-date
period, which was in line with the revenue increase, and decreased 1% as a
percentage of revenue, period over period, due to ongoing cost control efforts.
Corporate and Other
                              Three Months Ended March 31,                             % Change           Nine Months Ended March 31,             % Change
                                 2020                 2019                               2020                 2019
Revenue                    $      13,942           $ 12,208              14  %       $  44,333          $    40,971                8  %
Cost of Revenue            $      62,903           $ 57,184              10  %       $ 182,831          $   168,272                9  %


Revenue in the Corporate and Other segment increased for the third quarter of
fiscal 2020 compared to the equivalent quarter of the prior fiscal year, and
increased 8% for the fiscal year-to-date period compared to the prior fiscal
year-to-date period. The increase period over period was primarily due to
increased hardware revenue. Revenue classified in the Corporate and Other
segment includes revenue from hardware and other products and services not
specifically attributed to any of the other three segments.
Cost of revenue for the Corporate and Other segment includes operating cost not
directly attributable to any of the other three segments. The increased cost of
revenue in the third quarter of fiscal 2020 of 10% and fiscal year-to-date
period of 9% compared to the equivalent quarter and year-to-date period in the
prior fiscal year were primarily related to increased salaries and benefits from
an increase in headcount over the prior-year quarter and year-to-date period and
salary increases occurring within the trailing twelve-month period, as well as
increased direct costs.
LIQUIDITY AND CAPITAL RESOURCES
The Company's cash and cash equivalents increased to $109,514 at March 31, 2020
from $93,628 at June 30, 2019.
The following table summarizes net cash from operating activities in the
statement of cash flows:
                                                 Nine Months Ended
                                                     March 31,
                                                2020            2019
Net income                                  $ 235,323       $ 210,892
Non-cash expenses                             151,837         131,448
Change in receivables                          99,425         107,535
Change in deferred revenue                   (168,066)       (162,742)

Change in other assets and liabilities (42,066) (53,764) Net cash provided by operating activities $ 276,453 $ 233,369




Cash provided by operating activities for the first nine months of fiscal 2020
increased 18% compared to the same period last year. Cash from operations is
primarily used to repay debt, pay dividends, repurchase stock, and for capital
expenditures.
Cash used in investing activities for the first nine months of fiscal 2020
totaled $153,400 and included: $87,284 for the ongoing enhancements and
development of existing and new product and service offerings; capital
expenditures on facilities and equipment of $39,563; a payment for the
acquisition of Geezeo totaling $30,376, net of cash acquired; $6,133 for the
purchase and development of internal use software; and $1,150 for purchase of
investments. This was partially offset by $11,106 of proceeds from asset sales.
Cash used in investing activities for the first nine months of fiscal 2019
totaled $148,027 and included $81,438 for the development of software; capital
expenditures of $42,417; $19,981, net of cash acquired, for the acquisitions of
BOLTS and Agiletics; $4,266 for the purchase and development of internal use
software; and $20 for customer contracts. This was partially offset by $95 of
proceeds from the sale of assets.
Financing activities used cash of $107,167 for the first nine months of fiscal
2020, including dividends paid to stockholders of $94,486, $71,549 for the
purchase of treasury shares, $3,874 net cash inflow from the issuance of stock
and tax withholding related to stock-based compensation, and $6 for payments on
financing leases. This was partially offset by $55,000 of borrowings on our
revolving credit facility. Financing activities used cash in the first nine
months of fiscal 2019 totaling $81,384, which included $87,970 for the payment
of dividends, $21,276 for the
                                       30
--------------------------------------------------------------------------------

purchase of treasury shares, and $7,138 net cash outflow from the issuance of
stock and tax withholding related to stock-based compensation, partially offset
by $35,000 of borrowings on our revolving credit facility.
Capital Requirements and Resources
The Company generally uses existing resources and funds generated from
operations to meet its capital requirements. Capital expenditures totaling
$39,563 and $42,417 for the nine months ending March 31, 2020 and March 31,
2019, respectively, were made primarily for additional equipment and the
improvement of existing facilities. These additions were funded from cash
generated by operations. Total consolidated capital expenditures on facilities
and equipment for the Company for fiscal year 2020 are not expected to
exceed $62,000 and will be funded from cash generated by operations.
The Board of Directors has authorized the Company to repurchase shares of its
common stock. Under this authorization, the Company may finance its share
repurchases with available cash reserves or borrowings on its existing
line-of-credit. The share repurchase program does not include specific price
targets or timetables and may be suspended at any time. At March 31, 2020, there
were 26,993 shares in treasury stock and the Company had the remaining authority
to repurchase up to 2,998 additional shares. The total cost of treasury shares
at March 31, 2020 is $1,181,673. During the first nine months of fiscal 2020,
the Company repurchased 485 treasury shares. At June 30, 2019, there were 26,508
shares in treasury stock and the Company had authority to repurchase up to 3,483
additional shares.
Revolving credit facility
On February 10, 2020, the Company entered into a new five-year senior, unsecured
revolving credit facility. The new credit facility allows for borrowings of up
to $300,000, which may be increased by the Company at any time until maturity to
$700,000. The new credit facility bears interest at a variable rate equal to (a)
a rate based on a eurocurrency rate or (b) an alternate base rate (the highest
of (i) 0%, (ii) the Prime Rate for such day, (iii) the sum of the Federal Funds
Effective Rate for such day plus 0.50% and (iv) the eurocurrency rate for a
one-month interest period on such day for dollars plus 1.0%), plus an applicable
percentage in each case determined by the Company's leverage ratio. The new
credit facility is guaranteed by certain subsidiaries of the Company and is
subject to various financial covenants that require the Company to maintain
certain financial ratios as defined in the credit facility agreement. As of
March 31, 2020, the Company was in compliance with all such covenants. The new
revolving credit facility terminates February 10, 2025. There was $55,000
outstanding under the new credit facility at March 31, 2020.
The Company also terminated its prior unsecured credit agreement on February 10,
2020. There was no outstanding balance under the terminated credit facility at
June 30, 2019.
Other lines of credit
The Company has an unsecured bank credit line which provides for funding of up
to $5,000 and bears interest at the prime rate less 1%. The credit line was
renewed in May 2019 and expires on April 30, 2021. At March 31, 2020, no amount
was outstanding. There was also no balance outstanding at June 30, 2019.


                                       31

--------------------------------------------------------------------------------

© Edgar Online, source Glimpses