Business Overview





Headquartered in Arden Hills, Minnesota, IntriCon Corporation (together with its
subsidiaries referred herein as the "Company", or "IntriCon", "we", "us" or
"our") is an international company engaged in designing, developing, engineering
and manufacturing miniature interventional, implantable and body-worn medical
devices. In addition to its operations in Minnesota, the Company has facilities
in Illinois, Singapore, Indonesia, and Germany.



On June 25, 2019, the Company's officers, pursuant to delegated authority from
the board, approved plans to discontinue the operations of its United Kingdom
(UK) subsidiary within our body-worn device segment. For all periods presented,
the Company classified this business as discontinued operations, and
accordingly, has reclassified historical financial data presented herein.



The consolidated financial statements include the accounts of the Company and
its consolidated subsidiaries. All material intercompany transactions and
balances have been eliminated in consolidation. The Company evaluates its voting
and variable interests in entities on a qualitative and quantitative basis. The
Company consolidates entities in which it concludes it has the power to direct
the activities that most significantly impact an entity's economic success and
has the obligation to absorb losses or the right to receive benefits that could
be significant to the entity.



The Company's significant accounting policies are detailed in "Note 1: Summary
of Significant Accounting Policies" of the Company's Annual Report on Form 10-K
for the year ended December 31, 2019.



Information contained in this section of this Quarterly Report on Form 10-Q and
expressed in U.S. dollars is presented in thousands (000s), except for per share
data and as otherwise noted. In addition, information in Item 2 excludes
discontinued operations unless otherwise noted.



COVID-19 Pandemic and Uncertainties





The COVID-19 (coronavirus) outbreak has created unique and unprecedented
challenges. The outbreak of the novel COVID-19 has evolved into a global
pandemic. COVID-19 has spread to many regions of the world, including North
America, Asia and Europe. The full extent to which COVID-19 impacts our
business, operating results and financial condition will depend on future
developments that are highly uncertain, cannot be accurately predicted and may
be beyond our control. Uncertain factors relating to COVID-19 include the
duration of the outbreak, the severity of the virus, and the actions, or
perception of actions that may be taken, to contain or treat its impact,
including declarations of states of emergency, business closures, manufacturing
restrictions and a prolonged period of travel, commercial and/or other similar
restrictions and limitations.



                                       22







The Company's priority remains the health and safety of its employees, its
customers and their patients, as well as the communities we serve. As the
unprecedented threat of COVID-19 emerged, IntriCon began implementing measures
in an effort to address and prioritize the health and safety of its employees
and their communities, while at the same time continuing to support customers
and partners. These measures included the following:



? Health and Safety: Based on the expertise and recommendations from federal and

local government and health agencies, IntriCon has implemented remote and

flexible work arrangements for employees wherever possible. We have also

implemented other measures, such as restricting travel, to protect the health


    and safety of our customers, their patients and our employees.


  ? Maintaining Operations: Consistent with applicable exceptions, we are

maintaining streamlined manufacturing, assembly and other related operations

at all sites in order to continue providing products to our customers and

partners. For our employees involved in such operation-critical processes, we

have implemented several other recommended best practices to protect the

health and safety of our workforce. In addition, we have modified the shifts

of employees involved in other operation-critical processes to minimize risk

for these employees.

? Clinical: We have postponed our anticipated "Self-fitting Software" clinical


    trial until such time as we can ensure the health and safely of trial
    participants.

? Expense Reduction: Given the current business climate, executive management

has taken steps to strengthen our balance sheet and reduce our cost structure

including the deferral of non-strategic investments as well as furloughs and

salary reductions. These measures are expected to be temporary in nature and


    only in effect until their objectives have been accomplished.




Although our operating facilities remain open as of March 31, 2020, the effects
of a COVID-19 outbreak could include the temporary shutdown of our facilities in
the United States, Asia or Europe, disruptions or restrictions on the ability to
ship our products to our customers as well as disruptions that may affect our
customers and suppliers.



Further, as a result of COVID-19 and the measures designed to contain its
spread, our sales could be negatively impacted as a result of disruption in
demand by our customers, which could have a material and adverse effect on our
business, results of operations and financial condition. Similarly, our
suppliers may not have the materials, capacity, or capability to supply us
according to our schedule and specifications. If our suppliers' operations are
impacted, we may need to seek alternate suppliers, which may be more expensive,
may not be available or may result in delays in shipments to us and subsequently
to our customers, each of which would affect our results of operations. The
duration of the disruptions to our customers and to our supply chain, and
related financial impact to us, cannot be estimated at this time. If such
disruptions continue for an extended period of time, the impact could have a
material adverse effect on our business, results of operations and financial
condition.


U.S. GAAP requires management to make estimates and assumptions that affect the
amounts and disclosures of certain assets and liabilities. These estimates and
assumptions utilize historical and forward-looking assumptions that the Company
believes are reasonable, including but not limited to the potential impacts
arising from the recent coronavirus pandemic. As we learn more about the extent
and duration of the pandemic, the Company's estimates and assumptions may
evolve. Actual results could differ significantly from those estimates.



In summary, while our business is likely to be impacted in the coming year by
global business conditions, including the delay of non-essential medical
procedures, device upgrades and new product launches, we have a strong balance
sheet that we believe will allow us to maintain our operations and preserve our
ability to realize future growth.



Market Overview



IntriCon serves as a joint development partner ("JDM") to leading medical device
original equipment manufacturers ("OEMs") by designing, developing, engineering,
manufacturing and distributing micro-miniature products, microelectronics,
micro-mechanical assemblies, complete assemblies and software solutions,
primarily for high growth markets, such as diabetes, drug delivery, surgical
navigation, hearing health and the professional audio communication market.
Revenue from these markets is reported on the respective diabetes, other
medical, hearing health value based direct-to-end-consumer, value based
indirect-to-end-consumer and legacy OEM, and professional audio lines in the
discussion of our results of operations in "Item 2. Management's Discussion and
Analysis of Financial Condition and Results of Operations" and Note 17 "Revenue
by Market" to the Company's consolidated condensed financial statements included
herein.



                                       23






Diabetes, Drug Delivery, and Surgical Navigation Markets





The Company manufactures microelectronics, micro-mechanical assemblies,
high-precision injection-molded plastic components and complete devices for
leading and emerging medical device manufacturers. The medical industry is faced
with pressures to reduce the cost of healthcare. Driven by its core
technologies, IntriCon helps shift the point of care from expensive traditional
settings, such as hospitals, to less expensive non-traditional settings like the
home. IntriCon currently serves this market by offering medical manufacturers
the capabilities to design, develop, manufacture and distribute medical devices
that are easier to use, are more miniature, use less power, and are lighter.
Increasingly, the medical industry is looking for wireless, low-power
capabilities in their devices.



IntriCon currently has a presence in the diabetes, drug delivery and surgical
navigation markets. For diabetes, IntriCon works with Medtronic to manufacture
their wireless continuous glucose monitors (CGM), sensor assemblies, and
accessories associated with Medtronic's insulin pump and CGM system. In
September 2016, the FDA approved Medtronic's current generation insulin pump
system, the MiniMed 670G system. The MiniMed 670G is the world's first hybrid
closed loop insulin delivery system and we are excited that our components are
designed into and support such a revolutionary diabetes management system. In
June 2017, the 670G was launched in the U.S. and Medtronic began fulfilling
orders from patients enrolled in their Priority Access Program. In March 2018,
the FDA approved the Guardian Connect, Medtronic's standalone CGM system that
allows patients to stay ahead of high and low glucose events. Looking ahead, we
believe there are opportunities to expand our diabetes product offering with
Medtronic, as well as move into new markets outside of the diabetes market. In
late 2019, Medtronic received approval and began distributing the 670G system in
select European countries.



IntriCon has a suite of medical coils and micro coils technology that it offers
to various OEM customers. These products are currently used in surgical
navigation markets, such as interventional pulmonology and electrophysiology. On
May 18, 2020 IntriCon acquired privately held Emerald Medical Services Pte Ltd.
(EMS). EMS, based in Singapore, provides joint engineering and manufacturing
services for complex medical devices, including catheters covering a range of
applications for cardiology, peripheral vascular, neurology, radiology and
pulmonology. EMS's production capability consists of design, development,
manufacturing, testing and non-sterile packaging services. The acquisition
expands IntriCon's medical coil and micro-miniature medical device engineering
and manufacturing capabilities in surgical navigation and accelerates
diversification into potential new end-markets.



IntriCon manufactures bubble sensors and flow restrictors that monitor and
control the flow of fluid in an intravenous infusion system as well as a family
of safety needle products for an OEM customer that utilizes IntriCon's insert
and straight molding capabilities. These products are assembled using full
automation, including built-in quality checks within the production lines.



The Company is committed to increasing investments to support its medical
business development efforts. In early 2019, the Company hired a vice president
of medical business development, and in connection with the EMS acquisition, has
engaged a corporate development consultant aimed to leverage our core
competencies and diversify our medical revenue base. The Company believes it has
significant opportunities to serve the emerging home care markets through its
already developed core competencies and capabilities to develop devices that are
more technologically advanced, smaller and lightweight.



Hearing Healthcare Market



In the United States alone, there are approximately 40 million adults that
report some degree of hearing loss. In adults, the most common cause of hearing
loss is aging and noise. In fact, by the age of 65, one out of three people have
hearing loss. The hearing-impaired population is expected to grow significantly
over the next decade due to an aging population and more frequent exposure to
loud sounds that can cause noise-induced hearing loss. It is estimated that
hearing aids can help more than 90 percent of people with hearing loss, however
the current market penetration into the U.S. hearing-impaired population is
approximately 20 percent, a percentage that has remained essentially unchanged
for the last four decades. The primary deterrents to greater penetration are
cost and access. Along with this, the legacy hearing aid distribution channel is
an oligopoly of six large hearing aid manufacturers who utilize brick-and-mortar
and licensed audiologists to sell devices while controlling the channel
dynamics. As a result, the average cost of a hearing aid sold in the US market
today is over $2,400 per device, more than double the cost from fifteen years
ago. Approximately 70 percent of the hearing-impaired have hearing loss in both
ears (referred to as a binaural loss), driving the total cost to almost $5,000
on average for a set of hearing aids.



Today in the US market, the legacy channel pushes all hearing-impaired through
the same inefficient, costly channel. However, a very large portion of the
hearing-impaired market - mostly notably those with mild to moderate losses -
could be properly served with the proper combination of high quality,
outcome-based devices, advanced fitting software and consumer services/care best
practices - all at much lower cost. We believe fundamental change is needed and
are excited about the opportunity that we created through thoughtful hard work
and planning: a chance to deliver superior outcomes-based affordable hearing
healthcare, by combining state-of-the-art devices and software technology, along
with best practices customer service and at a much lower cost directly to
consumers across the country, many of whom have not been able to afford care
previously.



                                       24





We believe several factors have come together over the last few years to enable
the emergence of a market disruptive, high-quality, low cost distribution model.
These factors include the continued consolidation of retail (causing escalating
hearing aid prices), consumer outcry, consumer education, advancements in
technology (such as behind-the-ear devices, advanced digital signal processing,
low-power wireless, and self-fitting software) as well as regulatory actions and
pronouncements by the U.S. Food and Drug Administration (FDA), the President's
Council of Advisors on Science and Technology and the National Academies of
Science, Engineering and Medicine.



On August 18, 2017, President Donald Trump signed into law H.R. 2430, the FDA
Reauthorization Act of 2017, which includes a section concerning the regulation
of OTC hearing aids. The law is designed to enable adults with mild to moderate
hearing loss to access OTC hearing aids without being seen by a hearing care
professional. The law requires the FDA to create and regulate a category of OTC
hearing aids to ensure they meet the same high standards for safety, consumer
labeling, and manufacturing protection that all other medical devices must meet.
Today, IntriCon serves both the value-based hearing healthcare channel and the
legacy hearing health channel.



Value-Based Hearing Healthcare





The Company believes the value-based hearing healthcare (VBHH) market offers
significant growth opportunities. In contrast to the legacy channel dynamics,
the VBHH market channel is flexible and able to serve the end consumer through a
variety of modalities which may include self-fitting, remote programing and
adjustments, customer support call centers and brick-and-mortar stores. The
average price of a hearing aid sold through this channel is less than
twenty-five percent of the average $2,400 device price typically sold through
the legacy channel. In 2018, the Company commissioned an ethnographic research
study, which identified a $3+ billion annual VBHH market opportunity. To best
approach this market opportunity, the Company has sharpened its
Indirect-to-end-Consumer (ITEC) focus to identify potential high-profile
partners that value its ability to deliver superior hearing aids, self-fitting
software and customer care to the U.S. market. Moreover, the Company has
refocused its Direct-to-End-Consumer (DTEC) efforts towards supporting product
development and as a testing platform. Over the past decade we have invested in
the manufacturing footprint, product technology and fitting software to provide
individuals access to affordable, quality outcomes-based hearing healthcare.



The Company is also focused on serving its current value-based ITEC customers,
who also sell products and services directly to the end consumer. We have
established ourselves as a leader in supplying this portion of the market with
advanced, outcome-based products and accessories. The Company has formed strong
relationships with various customers in the channel, including geriatric product
retailers and other indirect-to-end-consumer hearing aid providers.



In January 2019, the Company purchased the source code for the Sentibo Smart
Brain self-fitting software from Soundperience, positioning the Company to
capitalize on the pending over-the-counter (OTC) hearing aid regulation. Sentibo
Smart Brain self-fitting software is designed to improve both channel
productivity and the quality of first-time fittings, resulting in lower prices,
greater access and increased customer satisfaction. This software is being used
in the German market today, most notably through Signison, the Company's joint
venture with the owner of Soundperience.



                                       25



We strongly believe that incorporating self-fitting technology is a critical
step in creating our high-quality, low-cost hearing healthcare ecosystem. The
Sentibo Smart Brain self-fitting software technology has the potential to
drastically reduce the price of hearing aids, drive greater access and increase
customer satisfaction.


Legacy OEM Hearing Health Channel


We also believe there are niches in the legacy hearing health channel that will
embrace our outcomes-based products and technologies in the United States and
Europe. High costs of legacy devices and retail consolidation have constrained
the growth potential of the independent audiologist and dispenser. We believe
our software and product offering can provide independent audiologists and
dispensers the ability to compete with larger retailers, such as Costco, and
manufacturer owned retail distributors.



                                       26








Professional Audio Communications

IntriCon entered the high-quality audio communication device market in 2001, and
now has a line of miniature, professional audio headset products used by
customers focused on emergency response needs. The line includes several
communication devices that are extremely portable and perform well in noisy
and/or hazardous environments. These products are well suited for applications
in the fire, law enforcement, safety, aviation and military markets. In
addition, the Company has a line of miniature ear- and head-worn devices used by
performers and support staff in the music and stage performance markets.



Core Technologies Overview



Over the past several years, the Company has increased investments in the
continued development of critical core technologies: Microminiaturization,
Miniature Transducers, Ultra-Low-Power (ULP) Digital Signal Processing (DSP),
ULP Wireless and Fitting Software. These core technologies serve as the
foundation of current and future product platform development, designed to meet
the rising demand for smaller, portable, more advanced devices and the need for
greater efficiencies in the delivery models. The continued advancements in this
area have allowed the Company to further enhance the mobility and effectiveness
of miniature body-worn devices.



Microminiaturization

IntriCon excels at miniaturizing miniature interventional, implantable and
body-worn medical devices. We began honing our microminiaturization skills over
30 years ago, supplying components to the hearing health industry. Our core
miniaturization technology allows us to make devices for our markets that are
one cubic inch and smaller. We also are specialists in devices that run on very
low power, as evidenced by our ULP wireless and DSP. Less power means a smaller
battery, which enables us to reduce size even further, and develop devices that
fit into the palm of one's hand.



Miniature Transducers

IntriCon's advanced transducer technology has been pushing the limits of size
and performance for over a decade. Included in our transducer line is a suite of
medical coils and micro coils technology that are currently used in surgical
navigation markets, such as interventional pulmonology and electrophysiology.
The recent EMS acquisition expands IntriCon's medical coil and micro-miniature
medical device engineering and manufacturing capabilities in surgical navigation
and accelerates diversification into potential new end markets.



ULP DSP



DSP converts real-world analog signals into a digital format. Through our
nanoDSP™ technology, IntriCon offers an extensive range of ULP DSP amplifiers
for hearing, medical and professional audio applications. Our proprietary
nanoDSP incorporates advanced ultra-miniature hardware with sophisticated signal
processing algorithms to produce devices that are smaller and more effective.
The Company further expanded its DSP portfolio including improvements to its
Reliant CLEAR™ feedback canceller, offering increased added stable gain and
faster reaction time. Additionally, the DSP technologies are utilized in the
Audion8™, our eight-channel hearing aid amplifier, the Audion16™ and Audion16+™,
our wide dynamic range compression sixteen-channel hearing aid amplifier. The
amplifiers are feature-rich and are designed to fit a wide array of
applications. In addition to multiple compression channels, the amplifiers have
a complete set of proven adaptive features which greatly improve the user
experience with proven outcomes.



ULP Wireless


Wireless connectivity is fast becoming a required technology, and wireless
capabilities are especially critical in new body-worn devices. IntriCon's
BodyNet™ ULP technology, including the nanoLink™ and PhysioLink™ wireless
systems, offers solutions for transmitting the body's activities to caregivers
and wireless audio links for professional communications and surveillance
products, including diabetes monitoring and audio streaming for hearing devices.



Fitting Software

The ability to efficiently and effectively fit hearing aids is critical to
building a value based eco-system of hearing healthcare. By developing more
advanced fitting software systems, individuals can benefit from fittings that
conform to their specific loss, while eliminating the need for an in-person
appointment. In addition to the traditional fitting software, AccuFit, used in
the conventional channel, IntriCon has made significant investments in various
advanced fitting software solutions, including its purchase of the source code
for the Sentibo Smart Brain self-fitting software, that can enable remote and
self-fitting solutions. IntriCon believes these advanced fitting solutions,
along with the other components of the eco-system, will drive access,
affordability and superior customer satisfaction to the millions of individuals
that cannot receive care today, primarily due to high cost and low access.






                                       27




Forward-Looking and Cautionary Statements





Certain statements included in this Quarterly Report on Form 10-Q or documents
the Company files with the Securities and Exchange Commission, which are not
historical facts, or that include forward-looking terminology such as "may",
"will", "believe", "anticipate", "expect", "should", "optimistic" "continue",
"estimate", "intend", "plan", "would", "could", "guidance", "potential",
"opportunity", "project", "forecast", "confident", "projections", "schedule",
"designed", "future", "discussion", "if" or the negative thereof or other
variations thereof, are forward-looking statements (as such term is defined in
Section 21E of the Securities Exchange Act of 1934 and Section 27A of the
Securities Act of 1933, and the regulations thereunder), which are intended to
be covered by the safe harbors created thereby. These statements may include,
but are not limited to statements in "Management's Discussion and Analysis of
Financial Condition and Results of Operations" and "Notes to the Company's
Consolidated Condensed Financial Statements" such as estimates of future
results, the expected results and impacts of the Emerald acquisition, statements
regarding the estimated costs and expenses of the restructuring and estimated
annual expense savings, net operating loss carryforwards, the ability to meet
cash requirements for operating needs, the ability to meet liquidity needs,
assumptions used to calculate future level of funding of employee benefit plans,
the adequacy of insurance coverage and the impact of new accounting
pronouncements and litigation. Forward-looking statements also include, without
limitation, statements as to the Company's expected future results of operations
and growth, strategic alliances and their benefits, government regulation,
potential increases in demand for the Company's products, the Company's ability
to meet working capital requirements, the Company's business strategy, the
expected increases in operating efficiencies, anticipated trends in the
Company's markets, estimates of goodwill impairments and amortization expense of
other intangible assets, the effects of litigation and the amount of insurance
coverage,  and statements as to trends or the Company's or management's beliefs,
expectations and opinions.



Forward-looking statements are subject to risks and uncertainties and may be
affected by various factors that may cause actual results to differ materially
from those in the forward-looking statements. In addition to the factors
discussed in this Quarterly Report on Form 10-Q, certain risks, uncertainties
and other factors can cause actual results and developments to be materially
different from those expressed or implied by such forward-looking statements,
including, without limitation, the following:



? the adverse economic conditions associated with the COVID-19 global


           health pandemic and the associated financial crisis;

       ?   stay-at-home and other orders, which could cause material delays and
           cancellations of elective procedures, curtailed or delayed

spending by


           customers and result in disruptions to our supply chain, closure 

of


           our facilities, delays in product launches or diversion of 

management


           and other resources to respond to the COVID-19 pandemic;

       ?   the impact of global and regional economic and credit market
           conditions on healthcare spending;

       ?   the risk that the COVID-19 pandemic disrupts local economies and
           causes economies to enter prolonged recessions;

       ?   our ability to identify, complete and integrate acquisitions,
           including integrating our acquisition of Emerald Medical

Services, and


           any unknown liabilities of Emerald Medical Services that may 

arise;

? our ability to successfully implement our business and growth


           strategy, including our restructuring strategy;

? the volume and timing of orders received by the Company, particularly


           from Medtronic;

       ?   changes in estimated future cash flows;

       ?   our ability to collect our accounts receivable;

       ?   foreign currency movements in markets that we serve;

       ?   changes in the global economy and financial markets;






                                       28





? weakening demand for our products due to general economic conditions;



       ?   changes in the mix of products sold;

       ?   our ability to meet demand;

       ?   changes in customer requirements;

       ?   FDA approval, timely release and acceptance of our products and the
           products of our customers;

       ?   competitive pricing pressures;

       ?   pending and potential future litigation;

       ?   cost and availability of electronic components and commodities for our
           products;

       ?   our ability to create and market products in a timely manner and
           develop products that are inexpensive to manufacture;

       ?   the loss of one or more of our major customers;

       ?   effects of legislation and regulation, including the timing and terms
           of the final OTC regulations;

       ?   effects of foreign operations;

       ?   our ability to develop new products;

? our ability to recruit and retain engineering and technical personnel;

? the costs and risks associated with research and development


           investments;

? our ability and the ability of our customers to protect intellectual


           property;

       ?   cybersecurity threats;

       ?   loss of members of our senior management team; and

       ?   other risk factors set forth in our most recent Annual Report on Form
           10-K or any prior Quarterly Report on Form 10-Q, which are
           incorporated by reference into this Report.




For a description of these and other risks, see Part I, "Item 1A. Risk Factors"
in the Company's Annual Report on Form 10-K for the year ended December 31, 2019
and the Company's Current Report on Form 8-K filed with the Securities and
Exchange Commission on May 8, 2020, and other risks described elsewhere in this
Quarterly Report on Form 10-Q, or in other filings the Company makes from time
to time with the Securities and Exchange Commission. The Company does not
undertake to update any forward-looking statement that may be made from time to
time by or on behalf of the Company.



Critical Accounting Policies



The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make certain assumptions that
affect the reported amounts of assets and liabilities and disclosures of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenue and expense during the reporting period. Actual
results could differ from those estimates particularly as it relates to
estimates reliant on forecasts and other assumptions impacted by the COVID-19
pandemic.



Certain accounting estimates and assumptions are particularly sensitive because
their significance to the consolidated condensed financial statements and the
possibility that future events affecting them may differ markedly. The
accounting policies of the Company with significant estimates and assumptions
include the Company's revenue recognition, inventory valuation, goodwill, and
certain long-lived assets. These and other significant accounting policies are
described in and incorporated by reference from "Management's Discussion and
Analysis of Financial Condition and Results of Operations," and Note 1 to the
consolidated financial statements contained in the Company's Annual Report on
Form 10-K for the year ended December 31, 2019.





                                       29





Strategic Restructuring Plan



As previously announced, on May 15, 2020, the management of the Company
committed the Company to, and began executing on, a strategic restructuring plan
designed to accelerate the Company's future growth by focusing resources on the
highest potential growth areas. The plan, which was supported by the Company's
Board of Directors, is expected to be completed by the end of the 2020 second
quarter.



Following the Company's decision last quarter to no longer pursue a
direct-to-end-consumer approach to the hearing health market, we recently made
the decision to transition our remaining direct-to-end-consumer operations at
Hearing Help Express to solely support our partnership initiatives. In addition,
while continued uncertainties remain from the COVID-19 pandemic, we are taking
many significant steps to decrease our expenditure profile and current spending
run-rate. The following are significant items included in our strategic
restructuring plan:



? We completed a global net workforce reduction of approximately 35 positions,

including many of the previously furloughed positions, resulting in an annual

cost savings of approximately $2.4 million

? We changed our focus to seeking partners in the hearing health market,

resulting in approximately $2.0 million reduction in Hearing Help Express

consumer advertising expense in 2020 as compared to 2019

? In connection with the strategic restructuring plan, we anticipate incurring a

$1.2 million to $1.5 million restructuring charge during the second quarter

ending June 30, 2020 related to one-time employee termination costs, asset


   impairment charges and other operations-related expenses.




Results of Operations



Revenue, net



Below is a summary of our revenue by main markets for the three months ended
March 31, 2020 and 2019:


                                                                       Change
Three Months Ended March 31,            2020         2019       Dollars      Percent
  Medical:
    Diabetes                          $ 13,530     $ 17,164     $ (3,634 )      -21.2 %
    Other Medical                        2,828        3,629         (801 )      -22.1 %
     Total                            $ 16,358     $ 20,793     $ (4,435 )      -21.3 %
  Hearing Health:
    Value Based DTEC                  $  1,173     $  1,630     $   (457 )      -28.0 %
    Value Based ITEC                       744        2,577       (1,833 )      -71.1 %
    Legacy OEM                           1,964        2,803         (839 )      -29.9 %
     Total                            $  3,881     $  7,010     $ (3,129 )      -44.6 %

Professional Audio Communications $ 1,264 $ 1,767 $ (503 )

    -28.5 %
Total Net Revenue                     $ 21,503     $ 29,570     $ (8,067 )      -27.3 %







                                       30





For the three months ended March 31, 2020, we experienced a decrease of 21.2% in
net revenue in the diabetes medical market compared to the same period in 2019
driven by the timing of certain international orders filtering through various
local regulatory requirements as well as a delay in orders due to uncertainty
surrounding the COVID-19 pandemic. Although we cannot predict the specific
extent or duration of the impact of COVID-19 on our financial and operating
results, we anticipate a notable reduction to inventory levels for our largest
customer in the second quarter and the potential for future impact on various
product lines in our medical diabetes market. We continue to closely monitor
revenue, particularly in states that have implemented more restrictive
stay-at-home executive orders or recommendations.  We have proactively
communicated with customers to understand their needs and forecast the financial
implications from these conversations.



All other medical net revenue for the three months ended March 31, 2020
decreased 22.1% compared to the same period in 2019. The decrease was driven by
a one-time revenue adjustment, partially offset by medical coil demand. During
the quarter ended March 31, 2020, we recorded a cumulative adjustment of $1.2
million to reduce revenue within our other medical market to correct an error
related to prior periods as a result of our determination that a portion of our
sales being recognized over time needed to be recognized at a point in time. The
adjustment included a reduction of the related cost of goods sold of $0.8
million and related impacts to reduce the contract asset and an increase to
inventory. The adjustment was not material to our Consolidated Financial
Statements for any quarterly or annual period.



Net revenue in our hearing health value based direct-to-end-consumer (DTEC) business for the three months ended March 31, 2020 decreased 28% compared to the same period in 2019 due to reductions in advertising spend in an effort to control costs.





Net revenue in our hearing health value based indirect-to-end-consumer (ITEC)
business for the three months ended March 31, 2020 decreased 71.1% compared to
the same period in 2019. The revenue decline was largely attributed to the
absence of hiHealthInnovations revenue in 2020.



Net revenue in our hearing health legacy OEM business for the three months ended
March 31, 2020 decreased 29.9% compared to the same period in 2019 due to sales
mix and decreased demand, due in part to the impact of COVID-19.



As it relates to our overall Hearing Health business, we believe that the FDA
could be delayed in promulgating regulations regarding OTC hearing aids due to
COVID-19 priorities at the FDA, which delay will likely have an adverse impact
on hearing health markets over the course of 2020.



Net revenue to the professional audio device sector decreased 28.5% for the
three months ended March 31, 2020 compared to the same period in 2019 due to
order delays as a result of COVID-19. IntriCon will continue to leverage its
core technology in professional audio to support existing customers, as well as
pursue related hearing health and medical product opportunities.



Gross profit


Gross profit, both in dollars and as a percent of revenue, for the three months ended March 31, 2020 and 2019, was as follows:




                                          2020                           2019                        Change
                                               Percent                        Percent

Three Months Ended March 31, Dollars of Revenue Dollars


 of Revenue      Dollars       Percent
Gross Profit                   $   4,572             21.3 %   $   8,558             28.9 %   $ (3,986 )       -46.6 %




Gross profit for  the quarter ended March 31, 2020 decreased over the comparable
prior year period primarily due to lower revenues, changes in product mix,
excess capacity related to the recent manufacturing expansion to meet the higher
volume requirements of our existing and future customers as well as
inefficiencies and excess capacity due to COVID-19.





                                       31




Sales and Marketing, General and Administrative and Research and Development Expenses





Sales and marketing, general and administrative and research and development
expenses for the three months ended March 31, 2020 and 2019 were as follows:


                                          2020                          2019                        Change
                                               Percent                       Percent
Three Months Ended March 31,    Dollars       of Revenue       Dollars      of Revenue      Dollars       Percent
Sales and Marketing            $   1,993              9.3 %   $   3,389            11.5 %   $ (1,396 )       -41.2 %
General and Administrative         3,416             15.9 %       3,186            10.8 %        230           7.2 %
Research and Development           1,201              5.6 %         965             3.3 %        236          24.5 %



Sales and marketing expense for the three months ended March 31, 2020 decreased compared to the same period in 2019. The decrease was due to lower DTEC marketing, support costs, wages and bad debt expenses.





General and administrative expenses were greater than the prior year periods
primarily due to increased other outside services, support costs, non-cash stock
compensation and severance expense.



Research and development increased over the prior year periods due to increases
in outside service and support costs as well as continued production efforts
related to our self-fitting software enhancements.



Interest income, net



Interest income, net for the three months ended March 31, 2020 was $184 compared
to $215 for the comparable three  month period in 2019 due to an overall
reduction in our investment balance. The investment balance has decreased as we
have deposited proceeds of maturing securities into a money market account in
order to maintain liquidity until the impacts of COVID-19 become more certain.



Other expense, net


Other expense, net for the three months ended March 31, 2020 was $107 compared to $134 for the same period in 2019.





Income tax expense



Income tax expense for the three months ended March 31, 2020 was $18 compared to
$131 for the same period in 2019. The change in income tax expense relates to a
reduction of foreign income taxes paid in the current period.



Liquidity and Capital Resources


During the COVID-19 pandemic, we continue to maintain adequate liquidity to
operate our businesses. As of March 31, 2020, we had $15,177 of cash on hand as
well as $16,889 of short-term investment securities maturing within the next
twelve months. Sources of our cash for the three months ended March 31, 2020
have been from our investing activities, as described below. The Company's cash
flows from operating, investing and financing activities, as reflected in the
statement of cash flows, are summarized as follows:


                                                                      Three Months Ended
                                                              March 31, 2020       March 31, 2019
Cash provided by (used in) continuing operations:
Operating activities                                         $         (1,239 )   $            712
Investing activities                                                    8,005                4,871
Financing activities                                                     (158 )               (179 )

Effect of exchange rate changes on cash                                    20                   32
Net increase in cash from continuing operations                         6,628                5,436
Cash provided by (used in) discontinued operations, net                    

3                 (293 )
Net increase in cash                                         $          6,631     $          5,143






                                       32





The most significant items that contributed to the $1,239 of cash used in
operating activities were increases in inventory primarily related to order
delays due to the uncertainty surrounding COVID-19. The increase in inventory
was partially offset by add backs for non-cash depreciation and amortization,
stock-based compensation and increases to accounts receivable and other assets.



Net cash provided by investing activities of $8,005 primarily consisted of
proceeds from maturing investment securities partially offset by purchases of
machinery and equipment. We have temporarily ceased reinvestments of maturing
investment securities in order to maintain liquidity until the impacts of
COVID-19 become more certain. The purchase of machinery and equipment primarily
relates to automation equipment purchased in relation to the supply agreement
with our largest customer.



Net cash used in financing activities of ($158) was comprised primarily from the
withholding of shares from vesting RSU awards to pay withholding taxes and the
payment of financing leases partially offset by cash received from the exercise
of stock options and employee stock purchase plan shares.



The Company had the following bank arrangements:





Domestic Credit Facilities



The Company and its domestic subsidiaries are parties to a credit facility with
CIBC Bank USA. The credit facility, as amended through the date of this filing,
2020, provides for a $12,000 revolving credit facility, with a $200 sub facility
for letters of credit. Under the revolving credit facility, the availability of
funds depends on a borrowing base composed of stated percentages of the
Company's eligible trade receivables and eligible inventory, and eligible
equipment less a reserve. The credit facility matures on December 15, 2022.

On May 13, 2020, the Company and its domestic subsidiaries entered into a Fourteenth Amendment to Loan and Security Agreement and Waiver (the "Fourteenth Amendment") with CIBC Bank USA. The Fourteenth Amendment, among other things:





 ?        Increased the Company's revolving loan borrowing capacity to $12.0
          million from its then current capacity of $7.0 million;

? Added provisions addressing interest rates following the unavailability

of the London Interbank Offered Rate or LIBOR;

? Waived a default in the fixed charge coverage ratio covenant as of March

31, 2020;

? Eliminated the funded debt to EBITDA ratio and fixed charge coverage

ratio for the quarter ending June 30, 2020;

? Added a financial covenant requiring that at all times until September

30, 2020, the borrowers maintain at least $15.0 million of liquidity,

calculated as the sum of (a) cash on hand, plus (b) cash equivalent

investments, plus (c) available borrowing capacity under the revolving


          credit facility.



After giving effect to the waiver in the Fourteenth Amendment, the Company was in compliance with all applicable covenants under the credit facility as of March 31, 2020.





Foreign Credit Facility



In addition to its domestic credit facilities, the Company's wholly-owned
subsidiary, IntriCon, PTE LTD., has an international senior secured credit
agreement with Oversea-Chinese Banking Corporation Ltd. that provides for an
asset-based line of credit. Borrowings bear interest at a rate of .75% to 2.5%
over the lender's prevailing prime lending rate.





                                       33





Capital Adequacy



We believe that funds expected to be generated from operations, funds maintained
in liquid investments and funds available under our revolving credit loan
facility will be sufficient to meet our anticipated cash requirements for
operating needs for at least the next 12 months. While management believes that
we will be able to meet our liquidity needs for at least the next 12 months, no
assurance can be given that we will be able to do so.



As of March 31, 2020, and December 31, 2019, the Company had a total borrowing
capacity of $9,446 and $9,589, respectively, with no borrowings outstanding at
each reporting period.

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