Now Organizations Must Manage a
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Nearly half (47%) said they intend to allow employees to work remotely full time going forward. For some organizations, flex time will be the new norm as 43% of survey respondents reported they will grant employees flex days, while 42% will provide flex hours (see Figure 1).
'The COVID-19 pandemic brought about a huge experiment in widespread remote working,' said
Figure 1: Company leader intentions regarding flexible working after COVID-19
Company leader intentions regarding flexible working after COVID-19
Organizations that are welcoming employees back to the workplace are instituting a variety of safety measures. Respondents were nearly unanimous in planning to limit face-to-face meetings (94%) and providing protective equipment such as masks and hand sanitizer (91%). Eighty-three percent of respondents said they intend to limit or sequence employee attendance at the workplace.
'The question now facing many organizations is not how to manage a remote workforce, but how to manage a more complex, hybrid workforce,' said
As employers move toward a hybrid workforce, the productivity of remote employees is a frequent topic of conversation. However, just 13% of business leaders voiced concerns over sustaining productivity. While 61% of business leaders surveyed by Gartner have implemented more frequent manager-employee check-ins, 29% report not taking any measures to track productivity remotely.
Among the challenges of managing a hybrid workforce, 30% of business leaders are most concerned with maintaining corporate culture. Thirteen percent of respondents reported concern over creating parity between the remote and in-office experience; 13% also are concerned about providing a seamless employee experience.
'It is critical that employers get their corporate culture and employee experience right during this period of uncertainty,' said
Gartner for HR clients can learn more by viewing the webinar Return to the Workplace: Benchmarking Against Your Peers.
CHROs and HR leaders can learn more about how to lead organizations through the disruption of coronavirus in the Gartner coronavirus resource center for HR, a collection of complimentary Gartner research and webinars to help organizations globally respond, manage and prepare for the next phase of COVID-19.
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To learn more about how we help decision makers fuel the future of business, visit gartner.com.
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