All amounts referenced in this Item 2 are in millions, except subscriber amounts
are in thousands and per subscriber and per installation amounts are in ones,
unless otherwise stated.
The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with our unaudited consolidated
financial statements and related notes included elsewhere in this Quarterly
Report on Form 10-Q and with our Annual Report on Form 10-K for the year ended
December 31, 2019.
This Quarterly Report on Form 10-Q presents information for Sirius XM Holdings
Inc. ("Holdings"). The terms "Holdings," "we," "us," "our," and "our company" as
used herein, and unless otherwise stated or indicated by context, refer to
Sirius XM Holdings Inc. and its subsidiaries. "Sirius XM" refers to our wholly
owned subsidiary Sirius XM Radio Inc. and its subsidiaries. "Pandora" refers to
Sirius XM's wholly owned subsidiary Pandora Media, LLC (the successor to Pandora
Media, Inc.) and its subsidiaries. Holdings has no operations independent of
Sirius XM and Pandora.

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Special Note Regarding Forward-Looking Statements
The following cautionary statements identify important factors that could cause
our actual results to differ materially from those projected in forward-looking
statements made in this Quarterly Report on Form 10-Q and in other reports and
documents published by us from time to time. Any statements about our beliefs,
plans, objectives, expectations, assumptions, future events or performance are
not historical facts and may be forward-looking. These statements are often, but
not always, made through the use of words or phrases such as "will likely
result," "are expected to," "will continue," "is anticipated," "estimated,"
"intend," "plan," "projection" and "outlook." Any forward-looking statements are
qualified in their entirety by reference to the factors discussed throughout
this Quarterly Report on Form 10-Q and in other reports and documents published
by us from time to time, including the risk factors described under "Risk
Factors" in Part I, Item 1A, of our Annual Report on Form 10-K for the year
ended December 31, 2019, the risk factor described under "Risk Factors" in Part
II, Item 1A of our Quarterly Report on Form 10-Q for the quarter ended March 31,
2020, and "Management's Discussion and Analysis of Financial Condition and
Results of Operations" herein and in Part II, Item 7, of our Annual Report on
Form 10-K for the year ended December 31, 2019.

Among the significant factors that could cause our actual results to differ
materially from those expressed in the forward-looking statements are:
•The current COVID-19 pandemic has, and may continue to, adversely impact our
business
•We face substantial competition and that competition is likely to increase over
time
•If our efforts to attract and retain subscribers and listeners, or convert
listeners into subscribers, are not successful, our business will be adversely
affected
•Our Pandora ad-supported business has suffered a loss of monthly active users,
which may adversely affect our Pandora business
•Privacy and data security laws and regulations may hinder our ability to market
our services, sell advertising and impose legal liabilities
•We engage in extensive marketing efforts and the continued effectiveness of
those efforts are an important part of our business
•Consumer protection laws and our failure to comply with them could damage our
business
•A substantial number of our Sirius XM subscribers periodically cancel their
subscriptions and we cannot predict how successful we will be at retaining
customers
•Our ability to profitably attract and retain subscribers to our Sirius XM
service as our marketing efforts reach more price-sensitive consumers is
uncertain
•Our failure to convince advertisers of the benefits of our Pandora ad-supported
service could harm our business
•If we are unable to maintain revenue growth from our advertising products,
particularly in mobile advertising, our results of operations will be adversely
affected
•If we fail to accurately predict and play music, comedy or other content that
our Pandora listeners enjoy, we may fail to retain existing and attract new
listeners
•If we fail to protect the security of personal information about our customers,
we could be subject to costly government enforcement actions and private
litigation and our reputation could suffer
•Interruption or failure of our information technology and communications
systems could impair the delivery of our service and harm our business
•We rely on third parties for the operation of our business, and the failure of
third parties to perform could adversely affect our business
•Our business depends in part upon the auto industry
•Our Pandora business depends in part upon consumer electronics manufacturers
•The market for music rights is changing and is subject to significant
uncertainties
•Our ability to offer interactive features in our Pandora services depends upon
maintaining licenses with copyright owners
•The rates we must pay for "mechanical rights" to use musical works on our
Pandora service have increased substantially and these new rates may adversely
affect our business
•Failure of our satellites would significantly damage our business
•Our Sirius XM service may experience harmful interference from wireless
operations
•Failure to comply with FCC requirements could damage our business
•Economic conditions, including advertising budgets and discretionary spending,
may adversely affect our business and operating results
•If we are unable to attract and retain qualified personnel, our business could
be harmed
•We may not realize the benefits of acquisitions or other strategic investments
and initiatives, including the acquisitions of Pandora and Simplecast
•Our use of pre-1972 sound recordings on our Pandora service could result in
additional costs
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•We may from time to time modify our business plan, and these changes could
adversely affect us and our financial condition
•We have a significant amount of indebtedness, and our debt contains certain
covenants that restrict our operations
•Our facilities could be damaged by natural catastrophes or terrorist activities
•The unfavorable outcome of pending or future litigation could have an adverse
impact on our operations and financial condition
•Failure to protect our intellectual property or actions by third parties to
enforce their intellectual property rights could substantially harm our business
and operating results
•Some of our services and technologies may use "open source" software, which may
restrict how we use or distribute our services or require that we release the
source code subject to those licenses
•Rapid technological and industry changes and new entrants could adversely
impact our services
•Existing or future laws and regulations could harm our business
•We may be exposed to liabilities that other entertainment service providers
would not customarily be subject to
•Our business and prospects depend on the strength of our brands
•We are a "controlled company" within the meaning of the NASDAQ listing rules
and, as a result, qualify for, and rely on, exemptions from certain corporate
governance requirements
•While we currently pay a quarterly cash dividend to holders of our common
stock, we may change our dividend policy at any time
•Our principal stockholder has significant influence, including over actions
requiring stockholder approval, and its interests may differ from the interests
of other holders of our common stock

Because the risk factors referred to above could cause actual results or
outcomes to differ materially from those expressed in any forward-looking
statements made by us or on our behalf, you should not place undue reliance on
any of these forward-looking statements. In addition, any forward-looking
statement speaks only as of the date on which it is made, and we undertake no
obligation to update any forward-looking statement or statements to reflect
events or circumstances after the date on which the statement is made, to
reflect the occurrence of unanticipated events or otherwise, except as required
by law. New factors emerge from time to time, and it is not possible for us to
predict which will arise or to assess with any precision the impact of each
factor on our business or the extent to which any factor, or combination of
factors, may cause actual results to differ materially from those contained in
any forward-looking statements.

Special Note Regarding the Impact of the COVID-19 Pandemic on Our Business and
Operations
The statements set forth below should be read in combination with the
information contained in this Item 2., "Management's Discussion and Analysis of
Financial Condition and Results of Operations," contained in this Quarterly
Report on Form 10-Q.
General
In general, the COVID-19 pandemic, coupled with government issued stay-at-home
orders, has had, and is continuing to have, a widespread and broad reaching
effect on the economy. Beginning in late March, automakers idled plants and
certain auto dealers have closed their retail operations. Vehicle sales have
declined, sporting events have been cancelled, theaters remain closed and
concerts have been postponed indefinitely. The impact of the COVID-19 pandemic
on the travel industry has been far-reaching, adversely affecting airlines,
hotels, cruise ships and theme parks. Unemployment rates, while improving,
remain high as non-essential businesses have been closed and workers have been
furloughed. Similarly, although media spending by businesses is recovering,
spending continues to be down sharply compared to prior periods. While certain
regions of the United States are in various phases of reopening, which includes
the resumption of production for automakers and the reopening of many auto
dealer locations, it is unclear what an economic recovery will look like after
this historic shutdown of the economy as the United States continues to struggle
with rolling outbreaks of the virus.

Against this background and these broad-based economic effects, the full extent
to which the COVID-19 pandemic may negatively impact our business is still
uncertain. The scope of the effects of the COVID-19 pandemic on our businesses
depends on many factors beyond our control, and the effects are difficult to
assess or predict with meaningful precision both generally and specifically as
to our Sirius XM and Pandora businesses. The COVID-19 pandemic did not have a
material effect on our revenues and expenses for the first quarter ended March
31, 2020, with the effects on our business first emerging in the quarter ended
June 30, 2020, primarily as discussed below under "Business Performance Update".

Liquidity

To date, the COVID-19 pandemic and its related economic impact has not affected our capital and financial resources, including our liquidity position. We believe that we have sufficient cash and cash equivalents, as well as debt capacity, to cover


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our estimated short-term and long-term funding needs, including amounts
necessary to construct, launch and insure replacement satellites, as well as
fund future stock repurchases, future dividend payments and pursue strategic
opportunities. After initially halting our stock repurchase program, we resumed
repurchasing of our common stock again during the quarter ended June 30, 2020
and expect to continue repurchasing our common stock subject to numerous
factors, including but not limited to market conditions. We have not suspended
our quarterly common stock dividend payments as a result of the COVID-19
pandemic. As of June 30, 2020, prior to the redemption of the $500 aggregate
principal amount of outstanding 4.625% Notes and the $1,000 aggregate principal
amount of outstanding 5.375% Notes on July 9, 2020, we had approximately $1,770
of cash on hand and $1,749 was available for future borrowing under our
revolving credit facility (after giving effect to outstanding letters of
credit).

The COVID-19 pandemic to date has not impacted our ability to access our
traditional funding sources. The pandemic has not increased our costs of or
reduced our access to capital under our revolving credit facility or the debt
capital markets, and we do not believe it is reasonably likely to do so in the
near-term. In addition, we do not expect the pandemic to affect our ongoing
ability to meet the covenants in our debt instruments, including under our
revolving credit facility. During the three months ended June 30, 2020, our
subsidiary, Sirius XM, completed an offering of $1,500 of 4.125% Senior Notes
due 2030. Subsequent to quarter end, on July 9, 2020, Sirius XM used the net
proceeds from this offering, together with cash on hand, to redeem all of its
outstanding 5.375% Senior Notes due 2025 at a redemption price of 102.688% of
the principal amount thereof plus accrued and unpaid interest thereon to, but
excluding, the redemption date and to redeem all of its outstanding 4.625%
Senior Notes due 2023 at a redemption price of 100.771% of the principal amount
thereof plus accrued and unpaid interest thereon to, but excluding, the
redemption date. This financing was executed consistent with our past practices
to opportunistically extend the maturities of our existing debt and not in
response to the COVID-19 pandemic.

Business Performance Update



We remain focused on the well-being of our employees, customers and all those we
serve while also taking responsive measures to adapt to the current environment.
We have undertaken and are generally in the process of making a diverse range of
operational adjustments in response to the effects of COVID-19 pandemic. We have
taken actions to help ensure the continuity of our audio entertainment service
through the COVID-19 pandemic, including activating our business continuity
plans and implementing measures to enable employees to work remotely. From a
customer care and support perspective, we have adjusted our operations with call
center vendors as a result of their inability to fully staff their operations.
These adjustments have included shifting call center demand to "chat" platforms,
activating interactive voice response (or "IVR") systems and online
capabilities, and working with call center vendors to increase the capability
for customer service agents to work remotely. We are focused on optimizing
customer support performance in this new environment.

Included below is information regarding certain trends related to our Sirius XM and Pandora businesses.



Sirius XM Business. Sales of new cars in the United States were down
approximately 48% in April compared to April 2019, to a seasonally adjusted
annual rate of 8.6, recovering to 12.2 in May, and 13.0 in June. Used vehicle
trial starts were down 5% for the quarter ended June 30, 2020 compared to the
quarter ended June 30, 2019, and up 15% for the month of June 2020 compared to
June 2019. For the first time in our history used car trial starts exceeded new
car trial starts in the second quarter. Our aggregate Sirius XM trial
subscription starts in the second quarter declined and that will result in fewer
opportunities in the third quarter to convert consumers from trial subscriptions
to self-pay subscriptions.

During the second quarter, while we experienced some decline in the rate at
which purchasers and lessees of new cars converted from trial subscribers to
self-pay subscribers of our satellite radio service, the decline was less than
we originally expected. Similarly, used car conversion rates showed only a small
impact from the COVID-19 pandemic. After a temporary lull, consumer response to
our marketing campaigns has rebounded.

Our average self-pay monthly subscriber churn rates decreased from 1.8% during
the quarter ended March 31, 2020 to 1.6% for the three months ended June 30,
2020. Vehicle related churn (churn resulting from a vehicle transaction by a
consumer) and non-pay churn decreased during the second quarter, partially
offset by an increase in voluntary churn (that is, churn resulting from
consumers proactively canceling).

Against this background, we reported 264 thousand net new self-pay subscribers for the quarter ended June 30, 2020.



During the quarter ended June 30, 2020, the penetration rate of satellite radios
in new vehicle sales was approximately 77%, an increase of nearly 500 basis
points compared to the prior year period. This increase was due to rising
penetration rate at certain OEMs, a favorable model-mix and a reduction in fleet
vehicle sales as a percentage of total sales. Installations decreased 57% for
the quarter ended June 30, 2020 compared to the quarter ended June 30, 2019, but
have begun to recover as installations were down approximately 81% in April, 75%
in May and 26% in June, compared to the same periods last year, as automakers
reopened factories in May and ramped up production.

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Pandora Business. Advertising revenue from our Pandora business has declined
markedly since mid-March 2020. Several categories of advertisers cancelled or
paused orders during the second quarter, and while we have seen recent increases
in advertising orders, the outlook for future advertising revenue is uncertain.
Pandora advertising revenue was down approximately 41% in April, 36% in May and
18% in June from the same periods last year.

Ad supported listener hours on our Pandora services decreased markedly following
the implementation of stay-at-home orders in mid-March 2020, but improved during
the second half of the quarter ended June 30, 2020 to modest declines on a year
over year basis. Ad supported listener hours were down approximately 10% in
April, 4% in May and 3% in June from the same periods last year.

Potential Impact on our Results of Operations



It is difficult to predict how the COVID-19 pandemic will affect our company in
the long-term. Based on what we have observed to date, however, we have
attempted below to provide an explanation of how the pandemic has affected, and
will likely continue to affect, our business, including our revenue and
expenses, over the next six months. We presently believe that the COVID-19
pandemic and its related economic impact has and will likely continue to:
•adversely affect our subscriber revenue due to the decline in sales of
vehicles, reduced drive time, and the inability of our vendors to fully staff
call centers;
•cause a decline in advertising revenues in our Pandora and Sirius XM businesses
as third parties pull back on advertising spending generally;
•have an adverse effect on our equipment revenue and the sale of satellite
radios, components and accessories;
•negatively impact our other revenue as the pandemic is anticipated to have
similar adverse effects on Sirius XM Canada and its service as well as adversely
affect our connected services business;
•reduce our revenue share and royalties expenses, although in our Pandora
ad-supported service royalty reductions may not be commensurate with the decline
in ad revenues;
•not significantly affect our programming and content expenses as we expect to
continue to honor our agreements to acquire, create, promote and produce
content, including our obligations in some cases to sports leagues that have
cancelled significant portions of their seasons;
•reduce our customer service and billing costs as we may experience lower costs
as a result of the inability of our vendors to fully staff the operation and
management of customer service centers and the move of some customer service
interactions to digital channels, although such cost reductions may be partially
offset by increased bad debt expense;
•not significantly affect our transmission expenses and costs of equipment
expenses;
•reduce subscriber acquisition costs as hardware subsidies paid to radio
manufacturers, distributors and automakers and subsidies paid for chipsets and
certain other components used in manufacturing radios are expected to decline as
a result of a reduction in vehicle production;
•decrease sales and marketing expenses as the reduction in auto sales is
anticipated to reduce trial subscription starts, the volume of our marketing
campaigns and the associated expenses related to direct mail, outbound
telemarketing and email communications, and as we may reduce our spending on
marketing, advertising, media and production, and digital performance media;
•reduce our engineering, design and development expenses as a slower pace of
hiring may slow the development of new products and services, including
streaming and connected vehicle services, and research and development efforts
in the ordinary course;
•reduce our general and administrative expenses as a result of reductions in
compensation, travel and entertainment and other costs; and
•not affect our depreciation and amortization expenses.
Other Potential Impacts
We have taken actions to help ensure that our audio entertainment service will
continue uninterrupted through the COVID-19 pandemic, including activating our
business continuity plans and implementing steps to enable employees to work
remotely. The impact of these actions on our workforce are also difficult to
assess, but the experience has presented new challenges for our employees as
they balance the demands of the pandemic with their daily operational role. To
date, however, we do not believe that these remote work arrangements have
adversely affected our ability to maintain our financial reporting systems,
internal control over financial reporting and disclosure controls and
procedures. In addition, we do not expect to encounter any significant
challenges to our ability to maintain these systems and controls.
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We also do not expect the pandemic to affect the assets on our balance sheet and
our ability to timely account for those assets.  For example, we do not
anticipate making any significant changes as a result of the pandemic in
judgments in determining the fair-value of assets measured in accordance with
generally accepted accounting principles.
In addition, we do not anticipate any material impairments with respect to
goodwill, indefinite life and definite life intangible assets, right of use
assets or investments, increases in allowances for credit losses, restructuring
charges, other expenses, or changes in accounting judgments that would have an
adverse impact on our financial statements.
We are taking advantage of recent Federal tax relief to defer our portion of the
social security payroll tax. This tax relief will not have a material impact on
our liquidity position in either the short- or long-term. We have not received
any financial assistance in the form of loans under the CARES Act.
You should not place undue reliance on any of our forward-looking statements. In
addition, any forward-looking statement speaks only as of the date on which it
is made, and we undertake no obligation to update any forward-looking statement
or statements to reflect events or circumstances after the date on which the
statement is made, to reflect the occurrence of unanticipated events or
otherwise, except as required by law. New factors emerge from time to time, and
it is not possible for us to predict which will arise or to assess with any
precision the impact of each factor on our business or the extent to which any
factor, or combination of factors, may cause actual results to differ materially
from those contained in any forward-looking statements.
For additional discussion of the risks to our business related to the COVID-19
pandemic, see "Risk factors-Risks related to our business-The current
coronavirus (COVID-19) pandemic is adversely impacting our business" contained
in our Quarterly Report on Form 10-Q for the three months ended March 31, 2020.
To the extent the COVID-19 pandemic or any other global health crisis does
adversely impact our business or financial condition, it may also have the
effect of heightening many of the other "Risk factors" included in our Annual
Report on Form 10-K for the year ended December 31, 2019 and in our Quarterly
Report on Form 10-Q for the three months ended March 31, 2020.

Executive Summary We operate two complementary audio entertainment businesses - our Sirius XM business and our Pandora business.

Sirius XM
Our Sirius XM business features music, sports, entertainment, comedy, talk,
news, traffic and weather channels, as well as infotainment services, in the
United States on a subscription fee basis. The Sirius XM service is distributed
through our two proprietary satellite radio systems and through the internet via
applications for mobile devices, home devices and other consumer electronic
equipment. Satellite radios are primarily distributed through automakers,
retailers and our website. Our Sirius XM service is also available through our
user interface, which we call "360L," that combines our satellite and streaming
services into a single, cohesive in-vehicle entertainment experience. The
primary source of revenue from our Sirius XM business is generated from
subscription fees, with most of our customers subscribing to monthly, quarterly,
semi-annual or annual plans.  We also derive revenue from advertising on select
non-music channels, direct sales of our satellite radios and accessories, and
other ancillary services.  As of June 30, 2020, our Sirius XM business had
approximately 34.3 million subscribers.
In addition to our audio entertainment businesses, we provide connected vehicle
services to several automakers. These services are designed to enhance the
safety, security and driving experience of consumers. We also offer a suite of
data services that includes graphical weather, fuel prices, sports schedules and
scores and movie listings, a traffic information service that includes
information as to road closings, traffic flow and incident data to consumers
with compatible in-vehicle navigation systems, and real-time weather services in
vehicles, boats and planes.
In May 2020, we terminated the Automatic Labs Inc. ("Automatic") service, which
was part of our connected services business. Automatic operated a service for
consumers and auto dealers and offered an install-it-yourself adapter and mobile
application, which transformed older vehicles into connected vehicles. During
the three and six months ended June 30, 2020, we recorded $24 of restructuring
expenses in our unaudited consolidated statements of comprehensive income
related to this termination of the service.
Sirius XM also holds a 70% equity interest and 33% voting interest in Sirius XM
Canada Holdings Inc. ("Sirius XM Canada"). Sirius XM Canada's subscribers are
not included in our subscriber count or subscriber-based operating metrics.
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Pandora


Our Pandora business operates a music, comedy and podcast streaming discovery
platform, offering a personalized experience for each listener wherever and
whenever they want to listen, whether through mobile devices, car speakers or
connected devices.  Pandora enables listeners to create personalized stations
and playlists, discover new content, hear artist- and expert-curated playlists,
podcasts and select Sirius XM content as well as search and play songs and
albums on-demand.  Pandora is available as an ad-supported radio service, a
radio subscription service, called Pandora Plus, and an on-demand subscription
service, called Pandora Premium. As of June 30, 2020, Pandora had approximately
6.3 million subscribers.  The majority of revenue from our Pandora business is
generated from advertising on our Pandora ad-supported radio service. Pandora is
the exclusive US ad sales representative for SoundCloud. Through this
arrangement Pandora offers advertisers the ability to execute campaigns in the
US across the Pandora and SoundCloud listening platforms. In addition, through
AdsWizz, Pandora provides a comprehensive digital audio advertising technology
platform, which connects audio publishers and advertisers with a variety of ad
insertion, campaign trafficking, yield optimization, programmatic buying,
marketplace and podcast monetization solutions. As of June 30, 2020, our Pandora
business had approximately 59.6 million monthly active users.
On June 16, 2020, Sirius XM acquired Simplecast for $28 in cash. Simplecast is a
podcast management and analytics platform, powering podcasts from creators and
brands. Refer to Note 3 to our unaudited consolidated financial statements in
Part I, Item I, of this Quarterly Report on Form 10-Q for more information on
this acquisition.
In February 2020, Sirius XM completed a $75 investment in SoundCloud. SoundCloud
is the world's largest open audio platform, with a connected community of
creators, listeners, and curators. SoundCloud's platform enables its users to
upload, promote, share and create audio entertainment. The minority investment
complements the existing ad sales relationship between SoundCloud and Pandora.

Liberty Media
As of June 30, 2020, Liberty Media beneficially owned, directly and indirectly,
approximately 73% of the outstanding shares of our common stock. As a result, we
are a "controlled company" for the purposes of the NASDAQ corporate governance
requirements.

Results of Operations
Actual Results
Set forth below are our results of operations for the three and six months ended
June 30, 2020 compared with the three and six months ended June 30, 2019. The
discussion of our results of operations for the three and six months ended
June 30, 2020 and the three months ended June 30, 2019 includes the financial
results of Pandora for the entire period, while the results of operations for
the six months ended June 30, 2019 includes the financial results of Pandora
from the date of the Pandora Acquisition, February 1, 2019. The inclusion of
Pandora's results in the six months ended June 30, 2020 for the entire period
may render direct comparisons with results for prior year period less
meaningful. The results of operations are presented for each of our reporting
segments for revenue and cost of services and on a consolidated basis for all
other items.
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                                                                                                                                              2020 vs 2019 Change
                                 For the Three Months Ended June                         For the Six Months Ended
                                               30,                                               June 30,                                                           Three Months                      Six Months
                                      2020               2019             2020                 2019                       Amount                 %              Amount              %
Revenue
Sirius XM:
Subscriber revenue               $   1,453            $ 1,402          $ 2,910          $     2,772                    $     51                   4  %       $     138              5  %
Advertising revenue                     25                 52               69                   98                         (27)                (52) %             (29)           (30) %
Equipment revenue                       25                 41               66                   82                         (16)                (39) %             (16)           (20) %
Other revenue                           35                 41               76                   77                          (6)                (15) %              (1)            (1) %
Total Sirius XM revenue              1,538              1,536            3,121                3,029                           2                   -  %              92              3  %
Pandora:
Subscriber revenue                     125                135              253                  223                         (10)                 (7) %              30             13  %
Advertising revenue                    211                306              452                  469                         (95)                (31) %             (17)            (4) %
Total Pandora revenue                  336                441              705                  692                        (105)                (24) %              13              2  %
Total consolidated revenue           1,874              1,977            3,826                3,721                        (103)                 (5) %             105              3  %
Cost of services
Sirius XM:
Revenue share and royalties            365                360              731                  707                           5                   1  %              24              3  %
Programming and content                104                113              216                  215                          (9)                 (8) %               1              -  %
Customer service and billing            99                 99              192                  197                           -                   -  %              (5)            (3) %
Transmission                            30                 25               57                   50                           5                  20  %               7             14  %
Cost of equipment                        4                  6                8                   12                          (2)                (33) %              (4)           (33) %
Total Sirius XM cost of services       602                603            1,204                1,181                          (1)                  -  %              23              2  %
Pandora:
Revenue share and royalties            222                240              426                  385                         (18)                 (8) %              41             11  %
Programming and content                  6                  3               12                    7                           3                 100  %               5             71  %
Customer service and billing            23                 21               48                   36                           2                  10  %              12             33  %
Transmission                            13                 15               26                   21                          (2)                (13) %               5             24  %
Total Pandora cost of services         264                279              512                  449                         (15)                 (5) %              63             14  %
Total consolidated cost of
services                               866                882            1,716                1,630                         (16)                 (2) %              86              5  %
Subscriber acquisition costs            48                104              147                  212                         (56)                (54) %             (65)           (31) %
Sales and marketing                    217                232              442                  415                         (15)                 (6) %              27              7  %
Engineering, design and
development                             61                 74              132                  128                         (13)                (18) %               4              3  %
General and administrative             119                120              226                  255                          (1)                 (1) %             (29)           (11) %
Depreciation and amortization          124                119              256                  226                           5                   4  %              30             13  %
Acquisition and restructuring
costs                                   24                  7               24                   83                          17                 243  %             (59)           (71) %
Total operating expenses             1,459              1,538            2,943                2,949                         (79)                 (5) %              (6)             -  %
Income from operations                 415                439              883                  772                         (24)                 (5) %             111             14  %
Other (expense) income:
Interest expense                      (102)               (97)            (201)                (187)                         (5)                 (5) %             (14)            (7) %
Loss on extinguishment of debt           -                  -                -                   (1)                          -                     nm               1                nm
Other income (expense)                   4                 (3)               8                   (2)                          7                 233  %              10            500  %
Total other (expense) income           (98)              (100)            (193)                (190)                          2                   2  %              (3)            (2) %
Income before income taxes             317                339              690                  582                         (22)                 (6) %             108             19  %
Income tax expense                     (74)               (76)            (154)                (157)                          2                   3  %               3              2  %
Net income                       $     243            $   263          $   536          $       425                    $    (20)                 (8) %       $     111             26  %


nm - not meaningful

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Sirius XM Revenue
Refer to page 45 for our discussion on Sirius XM revenue.
Pandora Revenue
The six months ended June 30, 2020 includes Pandora's revenue for the entire
period while the six months ended June 30, 2019 includes Pandora's revenue from
the acquisition date, February 1, 2019. Refer to page 45 for our discussion on
Pandora revenue.
Sirius XM Cost of Services
Refer to page 46 for our discussion on Sirius XM cost of services.
Pandora Cost of Services
The six months ended June 30, 2020 includes Pandora's cost of services for the
entire period while the six months ended June 30, 2019 includes Pandora's cost
of services from the acquisition date, February 1, 2019. Refer to page 46 for
our discussion on Pandora cost of services.
Operating Costs
Subscriber Acquisition Costs are costs associated with our satellite radio
service and include hardware subsidies paid to radio manufacturers, distributors
and automakers; subsidies paid for chipsets and certain other components used in
manufacturing radios; device royalties for certain radios and chipsets; product
warranty obligations; and freight. The majority of subscriber acquisition costs
are incurred and expensed in advance of acquiring a subscriber. Subscriber
acquisition costs do not include advertising costs, marketing, loyalty payments
to distributors and dealers of satellite radios or revenue share payments to
automakers and retailers of satellite radios.
For the three months ended June 30, 2020 and 2019, subscriber acquisition costs
were $48 and $104, respectively, a decrease of 54%, or $56, and decreased as a
percentage of total revenue. For the six months ended June 30, 2020 and 2019,
subscriber acquisition costs were $147 and $212, respectively, a decrease of 31%
or $65, and decreased as a percentage of total revenue. The decreases were
driven by a decline in OEM installations as a result of the COVID-19 pandemic as
well as lower hardware subsidies as certain subsidy rates decreased.
Sales and Marketing includes costs for marketing, advertising, media and
production, including promotional events and sponsorships; cooperative and
artist marketing; and personnel related costs including salaries, commissions,
and sales support. Marketing costs include expenses related to direct mail,
outbound telemarketing, email communications, and digital performance media.
For the three months ended June 30, 2020 and 2019, sales and marketing expenses
were $217 and $232, respectively, a decrease of 6%, or $15, and decreased as a
percentage of total revenue. For the six months ended June 30, 2020 and 2019,
sales and marketing expenses were $442 and $415, respectively, an increase of 7%
or $27, and increased as a percentage of total revenue. The decrease for the
three-month period was primarily due to lower personnel-related costs and lower
travel and entertainment costs; partially offset by additional subscriber
communications and acquisition campaigns. The increase for the six-month period
was primarily due to the inclusion of Pandora for a full six months in the 2020
period, and additional subscriber communications, streaming services and
products, retention programs and acquisition campaigns; partially offset by
lower travel and entertainment costs.
Engineering, Design and Development consists primarily of compensation and
related costs to develop chipsets and new products and services, including
streaming and connected vehicle services, research and development for broadcast
information systems and the design and development costs to incorporate Sirius
XM radios into new vehicles manufactured by automakers.
For the three months ended June 30, 2020 and 2019, engineering, design and
development expenses were $61 and $74, respectively, a decrease of 18%, or $13,
and decreased as a percentage of total revenue. For the six months ended
June 30, 2020 and 2019, engineering, design and development expenses were $132
and $128, respectively, an increase of 3% or $4, and increased as a percentage
of total revenue. The decrease for the three-month period was driven by lower
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personnel-related costs. The increase for the six-month period was primarily due
to the inclusion of Pandora for a full six months in the 2020 period as well as
higher data costs.
General and Administrative primarily consists of compensation and related costs
for personnel and facilities, and include costs related to our finance, legal,
human resources and information technologies departments.
For the three months ended June 30, 2020 and 2019, general and administrative
expenses were $119 and $120, respectively, a decrease of 1%, or $1, but
increased as a percentage of total revenue. For the six months ended June 30,
2020 and 2019, general and administrative expenses were $226 and $255,
respectively, a decrease of 11% or $29, and decreased as a percentage of total
revenue. The decrease for the three-month period was driven by the closure of a
sales and use tax audit, offset by higher legal costs. The decrease for the
six-month period was primarily driven by a one-time $25 legal settlement reserve
associated with Do-Not-Call litigation recorded in the first quarter of 2019 and
the closure of a sales and use tax audit in the second quarter of 2020,
partially offset by higher legal costs and the inclusion of Pandora for a full
six months in the 2020 period.
Depreciation and Amortization represents the recognition in earnings of the cost
of assets used in operations, including our satellite constellations, property,
equipment and intangible assets, over their estimated service lives.
For the three months ended June 30, 2020 and 2019, depreciation and amortization
expense was $124 and $119, respectively, an increase of 4%, or $5. For the six
months ended June 30, 2020 and 2019, depreciation and amortization expense was
$256 and $226, respectively, an increase of 13% or $30. The increase was driven
by additional assets placed in-service. The increase for the six-month period
was also impacted by the inclusion of Pandora for a full six months.
Acquisition and Restructuring Costs represents expenses associated with the
acquisitions of Pandora and Simplecast and restructuring costs.
For the three months ended June 30, 2020 and 2019, acquisition and restructuring
costs were $24 and $7, respectively. For the six months ended June 30, 2020 and
2019, acquisition and restructuring costs were $24 and $83, respectively. The
acquisition and restructuring costs for the three and six months ended June 30,
2020 include costs associated with the termination of the Automatic service and
costs associated with the acquisition of Simplecast. The acquisition and
restructuring costs for the three and six months ended June 30, 2019 include
costs associated with the Pandora Acquisition as well as related reorganization
costs.
Other (Expense) Income
Interest Expense includes interest on outstanding debt.
For the three months ended June 30, 2020 and 2019, interest expense was $102 and
$97, respectively. For the six months ended June 30, 2020 and 2019, interest
expense was $201 and $187, respectively. The increase was primarily driven by
higher average debt due to the issuances of Sirius XM's 5.500% Senior Notes due
2029, 4.625% Senior Notes due 2024, and the 4.125% Senior Notes due 2030;
partially offset by the redemption of Sirius XM's 6.00% Senior Notes due 2024,
redemption of the Pandora convertible notes in 2019, and lower interest rates.
Loss on Extinguishment of Debt includes losses incurred as a result of the
redemption of certain debt.
We recorded a $1 loss on extinguishment of debt during the six months ended
June 30, 2019. The loss was due to the repurchase of $151 principal amount of
Pandora's 1.75% Convertible Senior Notes due 2020. There was no loss on
extinguishment of debt during the three and six months ended June 30, 2020.
Other Income (Expense) primarily includes realized and unrealized gains and
losses from our Deferred Compensation Plan and other investments, interest and
dividend income, our share of the income or loss from equity investments in
Sirius XM Canada and SoundCloud, and transaction costs related to non-operating
investments.
For the three months ended June 30, 2020 and 2019, other income (expense) was $4
and $(3), respectively. For the six months ended June 30, 2020 and 2019, other
income (expense) was $8 and $(2), respectively. During the six months ended
June 30, 2020, we recorded a one-time lawsuit settlement of $7.
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Income Taxes
Income Tax Expense includes the change in our deferred tax assets, current
federal and state tax expenses, and foreign withholding taxes.
For the three months ended June 30, 2020 and 2019, income tax expense was $74
and $76, respectively, and $154 and $157 for the six months ended June 30, 2020
and 2019, respectively.
Our effective tax rate for the three months ended June 30, 2020 and 2019 was
23.3% and 22.4%, respectively. Our effective tax rate for the six months ended
June 30, 2020 and 2019 was 22.3% and 27.0%, respectively. The effective tax
rates for the three and six months ended June 30, 2020 were primarily impacted
by federal and state tax credits and the recognition of excess tax benefits
related to share-based compensation. The effective tax rate for the three months
ended June 30, 2019 was primarily impacted by the recognition of excess tax
benefits related to share-based compensation. The effective tax rate for the six
months ended June 30, 2019 was primarily impacted by the increase to the
valuation allowance related to certain federal research and development credits
that are no longer expected to be realizable. We estimate our effective tax rate
for the year ending December 31, 2020 will be approximately 23%.

In connection with the Pandora Acquisition, we acquired gross net operating loss
("NOLs") carryforwards of approximately $1,287 for federal income tax purposes.
These NOL carryforwards are available to offset future taxable income. The
acquired NOLs are limited annually by Section 382 of the Internal Revenue Code
but we expect to fully utilize those NOLs within the carryforward period.

Unaudited Pro Forma Results
Set forth below are our pro forma results of operations for the three and six
months ended June 30, 2020 compared with the three and six months ended June 30,
2019. These pro forma results are based on estimates and assumptions, which we
believe are reasonable. They are not the results that would have been realized
had the Pandora Acquisition actually occurred on January 1, 2019 and are not
indicative of our consolidated results of operations in future periods. The pro
forma results primarily include adjustments related to amortization of acquired
intangible assets, depreciation of property and equipment, acquisition costs,
fair value gain or loss on the Pandora investment and associated tax impacts.
Pro forma adjustments are not included for the acquisition of Simplecast. Please
refer to the Footnotes to Results of Operations (pages 49 through 54) following
our discussion of results of operations.
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                                                                                                                                                     2020 vs 2019 Change
                                                                                                For the Six Months Ended
                                For the Three Months Ended June 30,                                     June 30,                                                            Three Months                      Six Months
                                     2020                 2019                 2020                   2019                       Amount                 %              Amount              %
Revenue                          (Pro Forma)          (Pro Forma)          (Pro Forma)            (Pro Forma)
Sirius XM:
Subscriber revenue              $   1,453            $     1,402          $     2,910          $     2,772                    $     51                   4  %       $     138               5  %
Advertising revenue                    25                     52                   69                   98                         (27)                (52) %             (29)            (30) %
Equipment revenue                      25                     41                   66                   82                         (16)                (39) %             (16)            (20) %
Other revenue                          37                     43                   80                   81                          (6)                (14) %              (1)             (1) %
Total Sirius XM revenue             1,540                  1,538                3,125                3,033                           2                   -  %              92               3  %
Pandora:
Subscriber revenue                    125                    135                  253                  269                         (10)                 (7) %             (16)             (6) %
Advertising revenue                   211                    306                  452                  537                         (95)                (31) %             (85)            (16) %
Total Pandora revenue                 336                    441                  705                  806                        (105)                (24) %            (101)            (13) %
Total consolidated revenue          1,876                  1,979                3,830                3,839                        (103)                 (5) %              (9)              -  %
Cost of services
Sirius XM:
Revenue share and royalties           365                    360                  731                  707                           5                   1  %              24               3  %
Programming and content               104                    113                  216                  215                          (9)                 (8) %               1               -  %
Customer service and billing           99                     99                  192                  197                           -                   -  %              (5)             (3) %
Transmission                           30                     25                   57                   50                           5                  20  %               7              14  %
Cost of equipment                       4                      6                    8                   12                          (2)                (33) %              (4)            (33) %
Total Sirius XM cost of
services                              602                    603                1,204                1,181                          (1)                  -  %              23               2  %
Pandora:
Revenue share and royalties           224                    246                  430                  463                         (22)                 (9) %             (33)             (7) %
Programming and content                 6                      3                   12                    7                           3                 100  %               5              71  %
Customer service and billing           23                     21                   48                   44                           2                  10  %               4               9  %
Transmission                           13                     15                   26                   26                          (2)                (13) %               -               -  %
Total Pandora cost of services        266                    285                  516                  540                         (19)                 (7) %             (24)             (4) %
Total consolidated cost of
services                              868                    888                1,720                1,721                         (20)                 (2) %              (1)              -  %
Subscriber acquisition costs           48                    104                  147                  212                         (56)                (54) %             (65)            (31) %
Sales and marketing                   217                    232                  442                  451                         (15)                 (6) %              (9)             (2) %
Engineering, design and
development                            61                     74                  132                  142                         (13)                (18) %             (10)             (7) %
General and administrative            119                    120                  226                  271                          (1)                 (1) %             (45)            (17) %
Depreciation and amortization         124                    119                  256                  241                           5                   4  %              15               6  %
Acquisition and restructuring
costs                                  24                      -                   24                    -                          24                     nm              24                 nm
Total operating expenses            1,461                  1,537                2,947                3,038                         (76)                 (5) %             (91)             (3) %
Income from operations                415                    442                  883                  801                         (27)                 (6) %              82              10  %
Other (expense) income:
Interest expense                     (102)                   (97)                (201)                (189)                         (5)                 (5) %             (12)             (6) %
Loss on extinguishment of debt          -                      -                    -                   (1)                          -                     nm               1             100  %
Other income (expense)                  4                     (3)                   8                   (1)                          7                 233  %               9             900  %
Total other (expense) income          (98)                  (100)                (193)                (191)                          2                   2  %              (2)             (1) %
Income before income taxes            317                    342                  690                  610                         (25)                 (7) %              80              13  %
Income tax expense                    (74)                   (77)                (154)                (164)                          3                   4  %              10               6  %
Net income                      $     243            $       265          $       536          $       446                    $    (22)                 (8) %       $      90              20  %

Adjusted EBITDA                 $     615            $       618          $     1,254          $     1,184                    $     (3)                  -  %       $      70               6  %


nm - not meaningful

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Sirius XM Revenue
Sirius XM Subscriber Revenue includes fees charged for self-pay and paid
promotional subscriptions, U.S. Music Royalty Fees and other ancillary fees.
For the three months ended June 30, 2020 and 2019, subscriber revenue was $1,453
and $1,402, respectively, an increase of 4%, or $51. For the six months ended
June 30, 2020 and 2019, subscriber revenue was $2,910 and $2,772, respectively,
an increase of 5% or $138. The increases were primarily driven by higher
self-pay revenue as a result of increases in certain subscription plans and
higher U.S. Music Royalty Fees due to a higher music royalty rate.
Sirius XM Advertising Revenue includes the sale of advertising on Sirius XM's
non-music channels.
For the three months ended June 30, 2020 and 2019, advertising revenue was $25
and $52, respectively, a decrease of 52%, or $27. For the six months ended
June 30, 2020 and 2019, advertising revenue was $69 and $98, respectively, a
decrease of 30% or $29. The decreases were due to lower advertising spend as a
result of the impact of the COVID-19 pandemic primarily on news and sports
channels related to the cancellation of live sporting events.
Sirius XM Equipment Revenue includes revenue and royalties from the sale of
satellite radios, components and accessories.
For the three months ended June 30, 2020 and 2019, equipment revenue was $25 and
$41, respectively, a decrease of 39% or $16. For the six months ended June 30,
2020 and 2019, equipment revenue was $66 and $82, respectively, a decrease of
20% or $16. The decreases were driven by lower royalty revenue as new vehicle
production decreased due to the impact of the COVID-19 pandemic and by lower
direct sales to consumers.
Sirius XM Other Revenue includes service and advisory revenue from our Sirius XM
Canada, our connected vehicle services, and ancillary revenues.
For the three months ended June 30, 2020 and 2019, other revenue was $37 and
$43, respectively, a decrease of 14%, or $6. For the six months ended June 30,
2020 and 2019, other revenue was $80 and $81, respectively, a decrease of 1% or
$1. The decrease for the three-month period was primarily driven by lower
revenue generated by our connected vehicle services, lower revenue from Sirius
XM Canada and lower revenue from our rental car arrangements. The decrease for
the six-month period was driven by lower revenue from Sirius XM Canada and lower
revenue from our rental car arrangements, partially offset by higher revenue
generated from our connected vehicle services.
Pandora Revenue
Pandora Subscriber Revenue includes fees charged for Pandora Plus and Pandora
Premium subscriptions.
For the three months ended June 30, 2020 and 2019, Pandora subscriber revenue
was $125 and $135, respectively, a decrease of 7%, or $10. For the six months
ended June 30, 2020 and 2019, Pandora subscriber revenue was $253 and $269,
respectively, a decrease of 6% or $16. The decreases were primarily due to the
expiration of the one-year promotional subscriptions generated through an
expired agreement with T-Mobile.
Pandora Advertising Revenue is generated primarily from audio, display and video
advertising.
For the three months ended June 30, 2020 and 2019, Pandora advertising revenue
was $211 and $306, respectively, a decrease of 31%, or $95. For the six months
ended June 30, 2020 and 2019, Pandora advertising revenue was $452 and $537,
respectively, a decrease of 16% or $85. The decreases were primarily due to
lower advertising spend as a result of the impact of the COVID-19 pandemic.
Total Consolidated Revenue
Total Consolidated Revenue for the three months ended June 30, 2020 and 2019,
was $1,876 and $1,979, respectively, a decrease of 5%, or $103. Total
Consolidated Revenue for the six months ended June 30, 2020 and 2019, was $3,830
and $3,839, respectively, a slight decrease of $9.
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Sirius XM Cost of Services
Sirius XM Cost of Services includes revenue share and royalties, programming and
content, customer service and billing and transmission expenses.
Sirius XM Revenue Share and Royalties include royalties for transmitting
content, including streaming royalties, as well as automaker, content provider
and advertising revenue share.
For the three months ended June 30, 2020 and 2019, revenue share and royalties
were $365 and $360, respectively, an increase of 1%, or $5, and increased as a
percentage of total Sirius XM revenue. For the six months ended June 30, 2020
and 2019, revenue share and royalties were $731 and $707, respectively, an
increase of 3%, or $24, and increased as a percentage of total Sirius XM
revenue. The increases were driven by overall greater revenues subject to music
royalties and revenue share.
Sirius XM Programming and Content includes costs to acquire, create, promote and
produce content. We have entered into various agreements with third parties for
music and non-music programming that require us to pay license fees and other
amounts.
For the three months ended June 30, 2020 and 2019, programming and content
expenses were $104 and $113, respectively, a decrease of 8%, or $9, and
decreased as a percentage of total Sirius XM revenue. For the six months ended
June 30, 2020 and 2019, programming and content expenses were $216 and $215,
respectively, a slight increase of $1, but decreased as a percentage of total
Sirius XM revenue. The decrease for the three-month period was driven by
one-time benefits for reduced sports programming as a result of shortened sports
seasons and lower live event programming costs due to the COVID-19 pandemic. The
increase for the six-month period was primarily driven by higher content
licensing costs as well as greater personnel-related costs partially offset by
one-time benefits for reduced sports programming as a result of shortened sports
seasons due to the COVID-19 pandemic.
Sirius XM Customer Service and Billing includes costs associated with the
operation and management of internal and third-party customer service centers,
and our subscriber management systems as well as billing and collection costs,
bad debt expense, and transaction fees.
For the three months ended June 30, 2020 and 2019, customer service and billing
expenses were $99. For the six months ended June 30, 2020 and 2019, customer
service and billing expenses were $192 and $197, respectively, a decrease of 3%,
or $5, and decreased as a percentage of total Sirius XM revenue. The decline for
the six-month period was driven by reduced staffing resulting from stay at home
orders issued in countries in which we or our vendors operate call centers and
lower transaction costs from a one-time recovery of fees, partially offset by
higher bad debt expense.
Sirius XM Transmission consists of costs associated with the operation and
maintenance of our terrestrial repeater networks; satellites; satellite
telemetry, tracking and control systems; satellite uplink facilities; studios;
and delivery of our Internet streaming and connected vehicle services.
For the three months ended June 30, 2020 and 2019, transmission expenses were
$30 and $25, respectively, an increase of 20%, or $5, and increased as a
percentage of total Sirius XM revenue. For the six months ended June 30, 2020
and 2019, transmission expenses were $57 and $50, respectively, an increase of
14%, or $7, and increased as a percentage of total Sirius XM revenue. The
increases were primarily driven by higher cloud hosting and wireless costs
associated with our streaming services.
Sirius XM Cost of Equipment includes costs from the sale of satellite radios,
components and accessories and provisions for inventory allowance attributable
to products purchased for resale in our direct to consumer distribution
channels.
For the three months ended June 30, 2020 and 2019, cost of equipment was $4 and
$6, respectively, a decrease of 33%, or $2, but increased as a percentage of
equipment revenue. For the six months ended June 30, 2020 and 2019, cost of
equipment was $8 and $12, respectively, a decrease of 33%, or $4, and decreased
as a percentage of equipment revenue. The decreases were primarily due to lower
direct sales to consumers and lower inventory reserves.
Pandora Cost of Services
Pandora Cost of Services includes revenue share and royalties, programming and
content, customer service and billing, and transmission expenses.
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Pandora Revenue Share and Royalties includes licensing fees paid for streaming
music or other content to our subscribers and listeners as well as revenue share
paid to third party ad servers. We make payments to third party ad servers for
the period the advertising impressions are delivered or click-through actions
occur, and accordingly, we record this as a cost of service in the related
period.
For the three months ended June 30, 2020 and 2019, revenue share and royalties
were $224 and $246, respectively, a decrease of 9%, or $22, but increased as a
percentage of total Pandora revenue. For the six months ended June 30, 2020 and
2019, revenue share and royalties were $430 and $463, respectively, a decrease
of 7%, or $33, but increased as a percentage of total Pandora revenue. The
decrease for the three-month period was primarily due to lower listening hours,
lower subscriber revenue, and lower costs resulting from the presence of minimum
guarantees associated with direct license agreements with major record labels in
the prior year. The decrease for the six-month period was primarily driven by a
reversal of a pre-acquisition reserve of $16 for royalties during the first
quarter of 2020, lower listening hours, lower subscriber revenue, and lower
costs resulting from the presence of minimum guarantees associated with direct
license agreements with major record labels in the prior year.
Pandora Programming and Content includes costs to produce live listener events
and promote content.
For the three months ended June 30, 2020 and 2019, programming and content
expenses were $6 and $3, respectively, an increase of 100%, or $3, and increased
as a percentage of total Pandora revenue. For the six months ended June 30, 2020
and 2019, programming and content expenses were $12 and $7, respectively, an
increase of 71%, or $5, and increased as a percentage of total Pandora revenue.
The increases were primarily attributable to higher personnel-related costs.
Pandora Customer Service and Billing includes transaction fees on subscription
purchases through mobile app stores, and bad debt expense.
For the three months ended June 30, 2020 and 2019, customer service and billing
expenses were $23 and $21, respectively, an increase of 10%, or $2, and
increased as a percentage of total Pandora revenue. For the six months ended
June 30, 2020 and 2019, customer service and billing expenses were $48 and $44,
respectively, an increase of 9%, or $4, and increased as a percentage of total
Pandora revenue. The increases were primarily driven by higher bad debt expense.
Pandora Transmission includes costs associated with content streaming,
maintaining our streaming radio and on-demand subscription services and creating
and serving advertisements through third-party ad servers.
For the three months ended June 30, 2020 and 2019, transmission expenses were
$13 and $15, respectively, a decrease of 13%, or $2, but increased as a
percentage of total Pandora revenue. For both the six months ended June 30, 2020
and 2019, transmission expenses were $26. The decrease for the three-month
period was driven by lower streaming and personnel-related costs.
Operating Costs
Subscriber Acquisition Costs are costs associated with our satellite radio
service and include hardware subsidies paid to radio manufacturers, distributors
and automakers; subsidies paid for chipsets and certain other components used in
manufacturing radios; device royalties for certain radios and chipsets; product
warranty obligations; and freight. The majority of subscriber acquisition costs
are incurred and expensed in advance of acquiring a subscriber. Subscriber
acquisition costs do not include advertising costs, marketing, loyalty payments
to distributors and dealers of satellite radios or revenue share payments to
automakers and retailers of satellite radios.
For the three months ended June 30, 2020 and 2019, subscriber acquisition costs
were $48 and $104, respectively, a decrease of 54%, or $56, and decreased as a
percentage of total revenue. For the six months ended June 30, 2020 and 2019,
subscriber acquisition costs were $147 and $212, respectively, a decrease of
31%, or $65, and decreased as a percentage of total revenue. The decreases were
driven by a decline in OEM installations as a result of the COVID-19 pandemic as
well as lower hardware subsidies as certain subsidy rates decreased.
Sales and Marketing includes costs for marketing, advertising, media and
production, including promotional events and sponsorships; cooperative and
artist marketing; and personnel related costs including salaries, commissions,
and sales support. Marketing costs include expenses related to direct mail,
outbound telemarketing, email communications, and digital performance media.
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For the three months ended June 30, 2020 and 2019, sales and marketing expenses
were $217 and $232, respectively, a decrease of 6%, or $15, and decreased as a
percentage of total revenue. For the six months ended June 30, 2020 and 2019,
sales and marketing expenses were $442 and $451, respectively, a decrease of 2%,
or $9, and decreased as a percentage of total revenue. The decreases was
primarily due to lower personnel-related costs and lower travel and
entertainment costs, partially offset by additional subscriber communications
and acquisition campaigns.
Engineering, Design and Development consists primarily of compensation and
related costs to develop chipsets and new products and services, including
streaming and connected vehicle services, research and development for broadcast
information systems and costs associated with the incorporation of our radios
into new vehicles manufactured by automakers.
For the three months ended June 30, 2020 and 2019, engineering, design and
development expenses were $61 and $74, respectively, a decrease of 18%, or $13,
and decreased as a percentage of total revenue. For the six months ended
June 30, 2020 and 2019, engineering, design and development expenses were $132
and $142, respectively, a decrease of 7%, or $10, and decreased as a percentage
of total revenue. The decreases were driven by lower personnel-related costs,
partially offset by higher data costs.
General and Administrative primarily consists of compensation and related costs
for personnel and facilities, and include costs related to our finance, legal,
human resources and information technologies departments.
For the three months ended June 30, 2020 and 2019, general and administrative
expenses were $119 and $120, respectively, a decrease of 1%, or $1, but
increased as a percentage of total revenue. For the six months ended June 30,
2020 and 2019, general and administrative expenses were $226 and $271,
respectively, a decrease of 17%, or $45, and decreased as a percentage of total
revenue. The decrease for the three-month period was driven by the closure of a
sales and use tax audit offset by higher legal costs. The decrease for the
six-month period was primarily driven by a one-time $25 legal settlement reserve
associated with Do-Not-Call litigation recorded in the first quarter of 2019,
lower personnel costs, and the closure of a sales and use tax audit in the
second quarter of 2020, partially offset by higher legal costs.
Depreciation and Amortization represents the recognition in earnings of the cost
of assets used in operations, including our satellite constellations, property,
equipment and intangible assets, over their estimated service lives.
For the three months ended June 30, 2020 and 2019, depreciation and amortization
expense was $124 and $119, respectively, an increase of 4%, or $5. For the six
months ended June 30, 2020 and 2019, depreciation and amortization expense was
$256 and $241, respectively, an increase of 6%, or $15. The increases were
driven by additional assets placed in-service.
Acquisition and Restructuring Costs represents expenses associated with the
termination of the Automatic service and the acquisition of Simplecast.
For the both the three and six months ended June 30, 2020, acquisition and
restructuring costs were $24. The acquisition and restructuring costs for the
three and six months ended June 30, 2020 include costs associated with the
termination of the Automatic service and costs associated with the acquisition
of Simplecast. There were no acquisition and restructuring costs for the three
and six months ended June 30, 2019.
Other (Expense) Income
Interest Expense includes interest on outstanding debt.
For the three months ended June 30, 2020 and 2019, interest expense was $102 and
$97, respectively, an increase of 5%, or $5. For the six months ended June 30,
2020 and 2019, interest expense was $201 and $189, respectively, an increase of
6%, or $12. The increases were primarily driven by higher average debt due to
the issuances of the 5.500% Senior Notes due 2029, the 4.625% Senior Notes due
2024 and the 4.125% Senior Notes due 2030; partially offset by the redemption of
the 6.00% Senior Notes due 2024 and lower average interest rates.
Loss on Extinguishment of Debt, includes losses incurred as a result of the
redemption of certain debt.
We recorded a $1 loss during the six months ended June 30, 2019. The loss was
due to the repurchase of $151 principal amount of Pandora's 1.75% Convertible
Senior Notes due 2020. There was no loss on extinguishment of debt during the
six months ended June 30, 2020.
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Other Income (Expense) primarily includes realized and unrealized gains and
losses from our Deferred Compensation Plan and other investments, interest and
dividend income, our share of the income or loss from our equity investments in
Sirius XM Canada and SoundCloud, and transaction costs related to non-operating
investments.
For the three months ended June 30, 2020 and 2019, other income (expense) was $4
and $(3), respectively. For the six months ended June 30, 2020 and 2019, other
income (expense) was $8 and $(1), respectively. During the six months ended
June 30, 2020, we recorded a one-time lawsuit settlement of $7.
Income Taxes
Income Tax Expense includes the change in our deferred tax assets, current
federal and state tax expenses, and foreign withholding taxes.
For the three months ended June 30, 2020 and 2019, income tax expense was $74
and $77, respectively, and $154 and $164 for the six months ended June 30, 2020
and 2019, respectively.
Our effective tax rate for the three months ended June 30, 2020 and 2019 was
23.3% and 22.5%, respectively. Our effective tax rate for the six months ended
June 30, 2020 and 2019 was 22.3% and 26.9%, respectively. The effective tax
rates for the three and six months ended June 30, 2020 were primarily impacted
by federal and state tax credits and the recognition of excess tax benefits
related to share-based compensation. The effective tax rate for the three months
ended June 30, 2019 was primarily impacted by the recognition of excess tax
benefits related to share-based compensation. The effective tax rate for the six
months ended June 30, 2019 was primarily impacted by the increase to the
valuation allowance related to certain federal research and development credits
that are no longer expected to be realizable. We estimate our effective tax rate
for the year ending December 31, 2020 will be approximately 23%.

In connection with the Pandora Acquisition, we acquired gross NOL carryforwards
of approximately $1,287 for federal income tax purposes. These NOL carryforwards
are available to offset future taxable income. The acquired NOLs are limited
annually by Section 382 of the Internal Revenue Code but we expect to fully
utilize those NOLs within the carryforward period.

Footnotes to Pro Forma Results of Operations
The following tables reconcile our results of operations as reported to our pro
forma results of operations for the three and six months ended June 30, 2020 and
2019 which includes the Pandora pre-acquisition financial information for the
applicable periods and the effects of purchase price accounting. These pro forma
results are based on estimates and assumptions, which we believe are reasonable.
They are not the results that would have been realized had the Pandora
Acquisition actually occurred on January 1, 2019 and are not indicative of our
consolidated results of operations in future periods. The pro forma results
primarily include adjustments related to amortization of acquired intangible
assets, depreciation of property and equipment, acquisition costs, fair value
gain or loss on the Pandora investment and associated tax impacts.
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                                                                    Predecessor
                                                                     Financial               Purchase Price
                                               As Reported          Information          Accounting Adjustments          Ref         Pro Forma
Revenue
Sirius XM:
Subscriber revenue                            $   1,453            $       -            $               -                           $  1,453
Advertising revenue                                  25                    -                            -                                 25
Equipment revenue                                    25                    -                            -                                 25
Other revenue                                        35                    -                            2               (a)               37
Total Sirius XM revenue                           1,538                    -                            2                              1,540
Pandora:
Subscriber revenue                                  125                    -                            -                                125
Advertising revenue                                 211                    -                            -                                211
Total Pandora revenue                               336                    -                            -                                336
Total consolidated revenue                        1,874                    -                            2                              1,876
Cost of services
Sirius XM:
Revenue share and royalties                         365                    -                            -                                365
Programming and content                             104                    -                            -                                104
Customer service and billing                         99                    -                            -                                 99
Transmission                                         30                    -                            -                                 30
Cost of equipment                                     4                    -                            -                                  4
Total Sirius XM cost of services                    602                    -                            -                                602

Pandora:


Revenue share and royalties                         222                    -                            2               (b)              224
Programming and content                               6                    -                            -                                  6
Customer service and billing                         23                    -                            -                                 23
Transmission                                         13                    -                            -                                 13
Total Pandora cost of services                      264                    -                            2                                266
Total consolidated cost of services                 866                    -                            2                                868
Subscriber acquisition costs                         48                    -                            -                                 48
Sales and marketing                                 217                    -                            -                                217
Engineering, design and development                  61                    -                            -                                 61
General and administrative                          119                    -                            -                                119
Depreciation and amortization                       124                    -                            -                                124
Acquisition and restructuring costs                  24                    -                            -                                 24
Total operating expenses                          1,459                    -                            2                              1,461
Income from operations                              415                    -                            -                                415
Other (expense) income:
Interest expense                                   (102)                   -                            -                               (102)
Loss on extinguishment of debt                        -                    -                            -                                  -
Other (expense) income                                4                    -                            -                                  4
Total other (expense) income                        (98)                   -                            -                                (98)
Income before income taxes                          317                    -                            -                                317
Income tax expense                                  (74)                   -                            -                                (74)
Net income                                    $     243            $       -            $               -                           $    243


(a) This adjustment eliminates the impact of additional revenue associated with
certain programming agreements recorded as part of the merger of Sirius and XM
(the "XM Merger").
(b) This adjustment includes the impact of additional expense associated with
minimum guarantee royalty contracts recorded as part of the Pandora Acquisition.
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                                                                    Predecessor
                                                                     Financial               Purchase Price
                                               As Reported          Information          Accounting Adjustments          Ref         Pro Forma
Revenue
Sirius XM:
Subscriber revenue                            $   1,402            $       -            $               -                           $  1,402
Advertising revenue                                  52                    -                            -                                 52
Equipment revenue                                    41                    -                            -                                 41
Other revenue                                        41                    -                            2               (c)               43
Total Sirius XM revenue                           1,536                    -                            2                              1,538
Pandora:
Subscriber revenue                                  135                    -                            -                                135
Advertising revenue                                 306                    -                            -                                306
Total Pandora revenue                               441                    -                            -                                441
Total consolidated revenue                        1,977                    -                            2                              1,979
Cost of services
Sirius XM:
Revenue share and royalties                         360                    -                            -                                360
Programming and content                             113                    -                            -                                113
Customer service and billing                         99                    -                            -                                 99
Transmission                                         25                    -                            -                                 25
Cost of equipment                                     6                    -                            -                                  6
Total Sirius XM cost of services                    603                    -                            -                                603

Pandora:


Revenue share and royalties                         240                    -                            6               (d)              246
Programming and content                               3                    -                            -                                  3
Customer service and billing                         21                    -                            -                                 21
Transmission                                         15                    -                            -                                 15
Total Pandora cost of services                      279                    -                            6                                285
Total consolidated cost of services                 882                    -                            6                                888
Subscriber acquisition costs                        104                    -                            -                                104
Sales and marketing                                 232                    -                            -                                232
Engineering, design and development                  74                    -                            -                                 74
General and administrative                          120                    -                            -                                120
Depreciation and amortization                       119                    -                            -                                119
Acquisition and restructuring costs                   7                    -                           (7)              (e)                -
Total operating expenses                          1,538                    -                           (1)                             1,537
Income from operations                              439                    -                            3                                442
Other (expense) income:
Interest expense                                    (97)                   -                            -                                (97)
Loss on extinguishment of debt                        -                    -                            -                                  -
Other (expense) income                               (3)                   -                            -                                 (3)
Total other (expense) income                       (100)                   -                            -                               (100)
Income before income taxes                          339                    -                            3                                342
Income tax expense                                  (76)                   -                           (1)              (f)              (77)
Net income                                    $     263            $       -            $               2                           $    265


(c) This adjustment eliminates the impact of additional revenue associated with
certain programming agreements recorded as part of the XM Merger.
(d) This adjustment includes the impact of additional expense associated with
minimum guarantee royalty contracts recorded as part of the Pandora Acquisition.
(e) This adjustment eliminates the impact of acquisition and other related
costs.
(f) This adjustment to income taxes was calculated by applying Sirius XM's
statutory tax rate at June 30, 2019 to the pro forma adjustments of $3.


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                                                                  Predecessor
                                                                   Financial               Purchase Price
                                              As Reported         Information          Accounting Adjustments          Ref         Pro Forma
Revenue
Sirius XM:
Subscriber revenue                            $  2,910           $       -            $               -                           $  2,910
Advertising revenue                                 69                   -                            -                                 69
Equipment revenue                                   66                   -                            -                                 66
Other revenue                                       76                   -                            4               (g)               80
Total Sirius XM revenue                          3,121                   -                            4                              3,125
Pandora:
Subscriber revenue                                 253                   -                            -                                253
Advertising revenue                                452                   -                            -                                452
Total Pandora revenue                              705                   -                            -                                705
Total consolidated revenue                       3,826                   -                            4                              3,830
Cost of services
Sirius XM:
Revenue share and royalties                        731                   -                            -                                731
Programming and content                            216                   -                            -                                216
Customer service and billing                       192                   -                            -                                192
Transmission                                        57                   -                            -                                 57
Cost of equipment                                    8                   -                            -                                  8
Total Sirius XM cost of services                 1,204                   -                            -                              1,204
Pandora:
Revenue share and royalties                        426                   -                            4               (h)              430
Programming and content                             12                   -                            -                                 12
Customer service and billing                        48                   -                            -                                 48
Transmission                                        26                   -                            -                                 26
Total Pandora cost of services                     512                   -                            4                                516
Total consolidated cost of services              1,716                   -                            4                              1,720
Subscriber acquisition costs                       147                   -                            -                                147
Sales and marketing                                442                   -                            -                                442
Engineering, design and development                132                   -                            -                                132
General and administrative                         226                   -                            -                                226
Depreciation and amortization                      256                   -                            -                                256
Acquisition and restructuring costs                 24                   -                            -                                 24
Total operating expenses                         2,943                   -                            4                              2,947
Income from operations                             883                   -                            -                                883
Other (expense) income:
Interest expense                                  (201)                  -                            -                               (201)
Loss on extinguishment of debt                       -                   -                            -                                  -
Other (expense) income                               8                   -                            -                                  8
Total other (expense) income                      (193)                  -                            -                               (193)
Income before income taxes                         690                   -                            -                                690
Income tax expense                                (154)                  -                            -                               (154)
Net income                                    $    536           $       -            $               -                           $    536


(g) This adjustment eliminates the impact of additional revenue associated with
certain programming agreements recorded as part of the XM Merger.
(h) This adjustment includes the impact of additional expense associated with
minimum guarantee royalty contracts recorded as part of the Pandora Acquisition.
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                                                                         Predecessor
                                                                          Financial                  Purchase Price
                                                 As Reported           Information (i)           Accounting Adjustments          Ref         Pro Forma
Revenue
Sirius XM:
Subscriber revenue                            $       2,772           $             -          $                 -                          $  2,772
Advertising revenue                                      98                         -                            -                                98
Equipment revenue                                        82                         -                            -                                82
Other revenue                                            77                         -                            4              (j)               81
Total Sirius XM revenue                               3,029                         -                            4                             3,033
Pandora:
Subscriber revenue                                      223                        46                            -                               269
Advertising revenue                                     469                        68                            -                               537
Total Pandora revenue                                   692                       114                            -                               806
Total consolidated revenue                            3,721                       114                            4                             3,839
Cost of services
Sirius XM:
Revenue share and royalties                             707                         -                            -                               707
Programming and content                                 215                         -                            -                               215
Customer service and billing                            197                         -                            -                               197
Transmission                                             50                         -                            -                                50
Cost of equipment                                        12                         -                            -                                12
Total Sirius XM cost of services                      1,181                         -                            -                             1,181
Pandora:
Revenue share and royalties                             385                        71                            7              (k)              463
Programming and content                                   7                         -                            -                                 7
Customer service and billing                             36                         8                            -                                44
Transmission                                             21                         5                            -                                26
Total Pandora cost of services                          449                        84                            7                               540
Total consolidated cost of services                   1,630                        84                            7                             1,721
Subscriber acquisition costs                            212                         -                            -                               212
Sales and marketing                                     415                        36                            -                               451
Engineering, design and development                     128                        14                            -                               142
General and administrative                              255                        16                            -                               271
Depreciation and amortization                           226                         6                            9              (l)              241
Acquisition and restructuring costs                      83                         1                          (84)             (m)                -
Total operating expenses                              2,949                       157                          (68)                            3,038
Income from operations                                  772                       (43)                          72                               801
Other (expense) income:
Interest expense                                       (187)                       (2)                           -                              (189)
Loss on extinguishment of debt                           (1)                        -                            -                                (1)
Other (expense) income                                   (2)                        1                            -                                (1)
Total other (expense) income                           (190)                       (1)                           -                              (191)
Income before income taxes                              582                       (44)                          72                               610
Income tax expense                                     (157)                        -                           (7)             (n)             (164)
Net income                                    $         425           $           (44)         $                65                          $    446


(i) Represents Pandora's results for the period January 1, 2019 through January
31, 2019.
(j) This adjustment eliminates the impact of additional revenue associated with
certain programming agreements recorded as part of the XM Merger.
(k) This adjustment includes the impact of additional expense associated with
minimum guarantee royalty contracts recorded as part of the Pandora Acquisition.
(l) This adjustment includes the impact of the additional amortization
associated with the acquired intangible assets recorded as part of the Pandora
Acquisition that are subject to amortization, partially offset by normal
depreciation associated with assets revalued in purchase accounting.
(m) This adjustment eliminates the impact of acquisition and other related
costs.
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Table of Contents (n) This adjustment to income taxes was calculated by applying Sirius XM's statutory tax rate at June 30, 2019 to the pro forma adjustments of $72 and Pandora's loss before income tax of $44.




Key Financial and Operating Performance Metrics
In this section, we present certain financial performance measures some of which
are presented as Non-GAAP items, which include free cash flow and adjusted
EBITDA. We also present certain operating performance measures. Our adjusted
EBITDA excludes the impact of share-based payment expense and certain purchase
price accounting adjustments related to the XM Merger and the Pandora
Acquisition.  Additionally, when applicable, our adjusted EBITDA metric excludes
the effect of significant items that do not relate to the on-going performance
of our business. We use these Non-GAAP financial and operating performance
measures to manage our business, to set operational goals and as a basis for
determining performance-based compensation for our employees. See the
accompanying glossary on pages 60 through 63 for more details and for the
reconciliation to the most directly comparable GAAP measure (where applicable).
We believe these Non-GAAP financial and operating performance measures provide
useful information to investors regarding our financial condition and results of
operations. We believe these Non-GAAP financial and operating performance
measures may be useful to investors in evaluating our core trends because they
provide a more direct view of our underlying costs. We believe investors may use
our adjusted EBITDA to estimate our current enterprise value and to make
investment decisions. We believe free cash flow provides useful supplemental
information to investors regarding our cash available for future subscriber
acquisitions and capital expenditures, to repurchase or retire debt, to acquire
other companies and our ability to return capital to stockholders. By providing
these Non-GAAP financial and operating performance measures, together with the
reconciliations to the most directly comparable GAAP measure (where applicable),
we believe we are enhancing investors' understanding of our business and our
results of operations.
Our Non-GAAP financial measures should be viewed in addition to, and not as an
alternative for or superior to, our reported results prepared in accordance with
GAAP. In addition, our Non-GAAP financial measures may not be comparable to
similarly-titled measures by other companies. Please refer to the glossary
(pages 60 through 63) for a further discussion of such Non-GAAP financial and
operating performance measures and reconciliations to the most directly
comparable GAAP measure (where applicable). Subscribers and subscription related
revenues and expenses associated with our connected vehicle services and Sirius
XM Canada are not included in Sirius XM's subscriber count or subscriber-based
operating metrics.
Set forth below are our subscriber balances as of June 30, 2020 compared to
June 30, 2019.
                                                         As of June 30,                                                        2020 vs 2019 Change
(subscribers in thousands)                       2020                        2019                          Amount                    %
Sirius XM
Self-pay subscribers                                  30,311                   29,336                            975                      3  %
Paid promotional subscribers                           3,939                    5,009                         (1,070)                   (21) %
Ending subscribers                                    34,250                   34,345                            (95)                     -  %
Traffic users                                          9,414                    9,150                            264                      3  %
Sirius XM Canada subscribers                           2,607                    2,702                            (95)                    (4) %

Pandora
Monthly active users - all services                   59,604                   64,948                         (5,344)                    (8) %
Self-pay subscribers                                   6,256                    6,224                             32                      1  %
Paid promotional subscribers                              46                      733                           (687)                   (94) %
Ending subscribers                                     6,302                    6,957                           (655)                    (9) %

The following table contains our Non-GAAP pro forma financial and operating performance measures which are based on our adjusted results of operations for the three and six months ended June 30, 2020 and 2019.


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                                                                                                                                        2020 vs 2019 Change
                            For the Three Months Ended June                        For the Six Months Ended
                                          30,                                              June 30,                                                          Three Months                       Six Months
(subscribers in thousands)       2020               2019             2020               2019 (1)                    Amount              %               Amount               %
Sirius XM
Self-pay subscribers              264                290              333                  421                         (26)             (9) %               (88)            (21) %
Paid promotional
subscribers                      (780)              (116)            (992)                (115)                       (664)            572  %              (877)            763  %
Net additions                    (516)               174             (659)                 306                        (690)           (397) %              (965)           (315) %
Weighted average number of
subscribers                    34,288             34,126           34,556               34,071                         162               -  %               485               1  %
Average self-pay monthly
churn                             1.6    %           1.7  %           1.7  %               1.7      %                 (0.1) %           (6) %                 -  %            -  %
ARPU (2)                    $   13.96            $ 13.83          $ 13.95          $     13.67                    $   0.13               1  %       $      0.28               2  %
SAC, per installation       $   20.14            $ 22.74          $ 20.14          $     23.40                    $  (2.60)            (11) %       $     (3.26)            (14) %

Pandora


Self-pay subscribers               40                 64               91                  310                         (24)            (38) %              (219)            (71) %
Paid promotional
subscribers                        (4)                (3)              (3)                 (23)                         (1)             33  %                20             (87) %
Net additions (3)                  36                 61               88                  287                         (25)            (41) %              (199)            (69) %
Weighted average number of
subscribers                     6,223              6,873            6,233                6,791                        (650)             (9) %              (558)             (8) %
ARPU                        $    6.70            $  6.53          $  6.77          $      6.61                    $   0.17               3  %       $      0.16               2  %
Ad supported listener hours
(in billions)                    3.29               3.49             6.41                 6.91                       (0.20)             (6) %             (0.50)             (7) %
Advertising revenue per
thousand listener hours
(RPM)                       $   55.23            $ 80.14          $ 61.23          $     71.46                    $ (24.91)            (31) %       $    (10.23)            (14) %
Licensing costs per
thousand listener hours
(LPM)                       $   37.16            $ 37.91          $ 37.12          $     37.28                    $  (0.75)             (2) %       $     (0.16)              -  %
Licensing costs per paid
subscriber (LPU)            $    4.06            $  4.16          $  4.08          $      4.06                    $  (0.10)             (2) %       $      0.02               -  %

Total Company
Adjusted EBITDA             $     615            $   618          $ 1,254          $     1,184                    $     (3)              -  %       $        70               6  %
Free cash flow (4)          $     503            $   474          $   851          $       774                    $     29               6  %       $        77              10  %


(1) Includes Pandora's results for the six-month period, including
pre-acquisition results for the period January 1, 2019 through January 31, 2019.
(2) ARPU for Sirius XM excludes subscriber revenue from our connected vehicle
services of $42 and $38 for the three months and $86 and $75 for the six months
ended June 30, 2020 and 2019, respectively.
(3) Amounts may not sum as a result of rounding.
(4) Free cash flow has not been adjusted for Pandora's pre-acquisition results.
Sirius XM
Subscribers. At June 30, 2020, Sirius XM had approximately 34,250 subscribers, a
decrease of 95, from the approximately 34,345 subscribers as of June 30, 2019.
The decrease in subscribers was primarily due to the decrease in paid
promotional, partially offset by growth in our self-pay subscriber base from
subsequent owner trial conversions as well as subscriber win back programs.
For the three months ended June 30, 2020 and 2019, net subscriber additions were
(516) and 174, respectively. For the six months ended June 30, 2020 and 2019,
net subscriber additions were (659) and 306, respectively. Paid promotional
subscribers decreased due to declines in shipments and trial subscription starts
from automakers offering paid subscriptions due to the COVID-19 pandemic.
Self-pay net additions decreased year over year as increases in subsequent owner
trial conversions and reductions in vehicle related and non-pay churn were
offset by reduced additions from win back programs, new car conversions, and
aftermarket programs as well as increases in voluntary churn.
Traffic Users. We offer services that provide graphic information as to road
closings, traffic flow and incident data to consumers with compatible in-vehicle
navigation systems. At June 30, 2020, Sirius XM had approximately 9,414 traffic
users, an increase of 264 users, or 3%, from the approximately 9,150 traffic
users as of June 30, 2019.
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Sirius XM Canada Subscribers. At June 30, 2020, Sirius XM Canada had
approximately 2,607 subscribers, a decrease of 95, or 4%, from the approximately
2,702 Sirius XM Canada subscribers as of June 30, 2019.
Average Self-pay Monthly Churn is derived by dividing the monthly average of
self-pay deactivations for the period by the average number of self-pay
subscribers for the period. (See accompanying glossary on pages 60 through 63
for more details.)
For the three months ended June 30, 2020 and 2019, our average self-pay monthly
churn rate was 1.6% and 1.7%, respectively. For both the six months ended
June 30, 2020 and 2019, our average self-pay monthly churn rate was 1.7%. The
decrease for the three-month period was primarily driven by lower vehicle and
non-pay churn, partially offset by increased voluntary churn.
ARPU is derived from total earned Sirius XM subscriber revenue (excluding
revenue derived from our connected vehicle services) and net advertising
revenue, divided by the number of months in the period, divided by the daily
weighted average number of subscribers for the period. (See the accompanying
glossary on pages 60 through 63 for more details.)
For the three months ended June 30, 2020 and 2019, subscriber ARPU - Sirius XM
was $13.96 and $13.83, respectively. For the six months ended June 30, 2020 and
2019, subscriber ARPU - Sirius XM was $13.95 and $13.67, respectively. The
increase was driven by an increase in certain subscription rates and the U.S.
Music Royalty Fee.
SAC, Per Installation, is derived from subscriber acquisition costs and margins
from the sale of radios, components and accessories (excluding connected vehicle
services), divided by the number of satellite radio installations in new
vehicles and shipments of aftermarket radios for the period. (See the
accompanying glossary on pages 60 through 63 for more details.)
For the three months ended June 30, 2020 and 2019, SAC, per installation, was
$20.14 and $22.74, respectively. For the six months ended June 30, 2020 and
2019, SAC, per installation, was $20.14 and $23.40, respectively The decreases
were driven by reductions to OEM hardware subsidy rates.
Pandora
Monthly Active Users. At June 30, 2020, Pandora had approximately 59,604 monthly
active users, a decrease of 5,344 monthly active users, or 8%, from the 64,948
monthly active users as of June 30, 2019. The decrease in monthly active users
was driven by declines in user engagement related to changes in commuting
patterns, an increase in ad-supported listener churn and a decrease in the
number of new users.
Subscribers. At June 30, 2020, Pandora had approximately 6,302 subscribers, a
decrease of 655, or 9%, from the approximately 6,957 as of June 30, 2019.
For the three months ended June 30, 2020 and 2019, net subscriber additions were
36 and 61, respectively. For the six months ended June 30, 2020 and 2019, net
subscriber additions were 88 and 287, respectively. The net subscriber decrease
was driven by fewer trial starts.
ARPU is defined as average monthly revenue per paid subscriber on our Pandora
subscription services. (See the accompanying glossary on pages 60 through 63 for
more details.)
For the three months ended June 30, 2020 and 2019, subscriber ARPU - Pandora was
$6.70 and $6.53, respectively. For the six months ended June 30, 2020 and 2019,
subscriber ARPU - Pandora was $6.77 and $6.61, respectively. The increases in
subscriber ARPU were primarily driven by the expiration of a lower rate T-Mobile
plan and an increase in Pandora Premium plans.
Ad supported listener hours are a key indicator of our Pandora business and the
engagement of our Pandora listeners. We include ad supported listener hours
related to Pandora's non-radio content offerings in the definition of listener
hours.
For the three months ended June 30, 2020 and 2019, ad supported listener hours
were 3,286 and 3,490, respectively. For the six months ended June 30, 2020 and
2019, ad supported listener hours were 6,412 and 6,910, respectively. The
decrease in ad supported listener hours was primarily driven by the decline in
monthly active users, partially offset by higher hours per active user.
RPM is a key indicator of our ability to monetize advertising inventory created
by our listener hours on the Pandora services. Ad RPM is calculated by dividing
advertising revenue by the number of thousands of listener hours of our Pandora
advertising-based service.
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For the three months ended June 30, 2020 and 2019, RPM was $55.23 and $80.14,
respectively. For the six months ended June 30, 2020 and 2019, RPM was $61.23
and $71.46, respectively. The decreases were a result of lower sell-through
percentages as a result of the COVID-19 pandemic.
LPM is tracked for our non-subscription, ad-supported service across all Pandora
delivery platforms. The content acquisition costs included in our ad LPM
calculations are based on the rates set by our license agreements with record
labels, performing rights organizations and music publishers or the applicable
rates set by the Copyright Royalty Board if we have not entered into a license
agreement with the copyright owner of a particular sound recording.
For the three months ended June 30, 2020 and 2019, LPM was $37.16 and $37.91,
respectively. For the six months ended June 30, 2020 and 2019, LPM was $37.12
and $37.28, respectively. The decreases were primarily a result of lower
advertising revenue from the COVID-19 pandemic impact due to lower sell-through
percentages and lower CPM rates.
LPU is defined as average monthly licensing costs per paid subscriber on our
Pandora subscription services. LPU is a key measure of our ability to manage
costs for our subscription services.
For the three months ended June 30, 2020 and 2019, LPU was $4.06 and $4.16,
respectively. For the six months ended June 30, 2020 and 2019, LPU was $4.08 and
$4.06, respectively. The decrease for the three-month period was driven by
minimum guarantees associated with our direct license agreements with major
record labels in the prior year. The increase for the six-month period was due
to increased publisher rates offset by minimum guarantees associated with our
direct license agreements with major record labels in the prior year.
Total Company
Adjusted EBITDA. Adjusted EBITDA is defined as net income before interest
expense, income tax expense and depreciation and amortization, adjusted for pro
forma information which includes of the predecessor periods. (Pandora's results
for the period January 1, 2019 through January 31, 2019.) Adjusted EBITDA
excludes the impact of other expense (income), loss on extinguishment of debt,
other non-cash charges, such as certain purchase price accounting adjustments,
share-based payment expense, legal settlements and reserves, and acquisition and
restructuring costs (if applicable). (See the accompanying glossary on pages 60
through 63 for a reconciliation to GAAP and for more details.)
For the three months ended June 30, 2020 and 2019, adjusted EBITDA was $615 and
$618, respectively, a decrease of 0%, or $3. For the six months ended June 30,
2020 and 2019, adjusted EBITDA was $1,254 and $1,184, respectively, an increase
of 6%, or $70. The increase was due to growth in Sirius XM subscriber revenue
from higher U.S. Music Royalty Fee as a result of a higher music royalty rate
and an increase in the daily weighted average number of subscribers, lower
revenue share costs, personnel-related costs and subscriber acquisition costs;
partially offset by lower advertising revenue.
Free Cash Flow includes cash provided by operations, net of additions to
property and equipment, and restricted and other investment activity. (See the
accompanying glossary on pages 60 through 63 for a reconciliation to GAAP and
for more details.)
For the three months ended June 30, 2020 and 2019, free cash flow was $503 and
$474, respectively, an increase of $29, or 6%. For the six months ended June 30,
2020 and 2019, free cash flow was $851 and $774, respectively, an increase of
$77, or 10%.  The increases were driven by growth in operating performance as
well as lower capital expenditures. We paid a one-time amount of $25 for a legal
settlement during the six months ended June 30, 2019.

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Liquidity and Capital Resources
Cash Flows for the six months ended June 30, 2020 compared with the six months
ended June 30, 2019.
The following table presents a summary of our cash flow activity for the periods
set forth below:
                                                     For the Six Months Ended June 30,
                                                          2020                 2019                  2020 vs 2019
Net cash provided by operating activities           $     1,007            $     941                $        66
Net cash (used in) provided by investing activities        (265)                 209                       (474)
Net cash provided by (used in) financing activities         919                 (989)                     1,908
Net increase in cash, cash equivalents and
restricted cash                                           1,661                  161                      1,500
Cash, cash equivalents and restricted cash at
beginning of period                                         120                   65                         55
Cash, cash equivalents and restricted cash at end
of period                                           $     1,781            $     226                $     1,555


Cash Flows Provided by Operating Activities
Cash flows provided by operating activities increased by $66 to $1,007 for the
six months ended June 30, 2020 from $941 for the six months ended June 30, 2019.
Our largest source of cash provided by operating activities is cash generated by
subscription and subscription-related revenues. We also generate cash from the
sale of advertising on Pandora, advertising on certain non-music channels on
Sirius XM and the sale of satellite radios, components and accessories. Our
primary uses of cash from operating activities include revenue share and royalty
payments to distributors, programming and content providers, and payments to
radio manufacturers, distributors and automakers. In addition, uses of cash from
operating activities include payments to vendors to service, maintain and
acquire listeners and subscribers, general corporate expenditures, and
compensation and related costs. We paid a one-time amount of $25 for a legal
settlement during the six months ended June 30, 2019.
Cash Flows (Used in) Provided by Investing Activities
Cash flows used in investing activities in the six months ended June 30, 2020
were primarily due to our $75 investment in SoundCloud, the acquisition of
Simplecast of $28, spending primarily for capitalized software and hardware, and
to construct replacement satellites. Cash flows provided by investing activities
in the six months ended June 30, 2019 were primarily due to cash received of
$313 from the Pandora Acquisition and from the sale of short-term investments of
$72, partially offset by additional spending primarily for capitalized software
and hardware, and to construction replacement satellites. We spent $109 and $92
on capitalized software and hardware as well as $20 and $36 to construct
replacement satellites during the six months ended June 30, 2020 and 2019,
respectively.
Cash Flows Provided by (Used in) Financing Activities
Cash flows provided by (used in) financing activities consists of the issuance
and repayment of long-term debt, the purchase of common stock under our share
repurchase program, the payment of cash dividends and taxes paid in lieu of
shares issued for stock-based compensation. Proceeds from long-term debt have
been used to fund our operations, construct and launch new satellites, invest in
other infrastructure improvements and purchase shares of our common stock.
Cash flows provided by financing activities in the six months ended June 30,
2020 were primarily due to the issuance of $1,483 in aggregate principal amount
of 4.125% Senior Notes due 2030, net of costs; partially offset by purchase and
retirement of shares of our common stock under our repurchase program for $399,
the payment of cash dividends of $117, and payment of $43 for taxes paid in lieu
of shares issued for share-based compensation. Cash flows used in financing
activities in the six months ended June 30, 2019 were primarily due to the
purchase and retirement for $1,474 of shares of our common stock under our
repurchase program, repayment under the Credit Facility of $439, the repurchase
for $152 of Pandora's 1.75% Convertible Senior Notes due 2020, the payment of
cash dividends of $113 and payment of $47 for taxes paid in lieu of shares
issued for share-based compensation, partially offset by the issuance of $1,236
in aggregate principal amount of Sirius XM's 5.500% Senior Notes due 2029, net
of costs.
Future Liquidity and Capital Resource Requirements
Based upon our current business plans, we expect to fund operating expenses,
capital expenditures, including the construction of replacement satellites,
working capital requirements, interest payments, taxes and scheduled maturities
of our
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debt with existing cash, cash flow from operations and borrowings under our
Credit Facility. Additionally, we used our cash balance as of June 30, 2020
(including net proceeds from the issuance of the 4.125% Senior Note due 2030) to
redeem our 5.375% Senior Notes due 2025 and 4.625% Senior Notes due 2023 on July
9, 2020. As of June 30, 2020, $0 was outstanding under our Credit Facility. As
the amount available for future borrowing is reduced by $1 related to letters of
credit issued for the benefit of Pandora, $1,749 was available for future
borrowing under our Credit Facility. We believe that we have sufficient cash and
cash equivalents, as well as debt capacity, to cover our estimated short-term
and long-term funding needs, including amounts to construct, launch and insure
replacement satellites, as well as fund future stock repurchases, future
dividend payments and pursue strategic opportunities.
Our ability to meet our debt and other obligations depends on our future
operating performance and on economic, financial, competitive and other factors.
We continually review our operations for opportunities to adjust the timing of
expenditures to ensure that sufficient resources are maintained.
We regularly evaluate our business plans and strategy. These evaluations often
result in changes to our business plans and strategy, some of which may be
material and significantly change our cash requirements. These changes in our
business plans or strategy may include: the acquisition of unique or compelling
programming; the development and introduction of new features or services;
significant new or enhanced distribution arrangements; investments in
infrastructure, such as satellites, equipment or radio spectrum; and
acquisitions and investments, including acquisitions and investments that are
not directly related to our existing business.
We may from time to time purchase our outstanding debt through open market
purchases, privately negotiated transactions or otherwise. Purchases or
retirement of debt, if any, will depend on prevailing market conditions,
liquidity requirements, contractual restrictions and other factors. The amounts
involved may be material.
Capital Return Program
As of June 30, 2020, our board of directors had authorized for repurchase an
aggregate of $14,000 of our common stock. As of June 30, 2020, our cumulative
repurchases since December 2012 under our stock repurchase program totaled 3,117
shares for $13,241, and $759 remained available for additional repurchases under
our existing stock repurchase program authorization. On July 14, 2020, our board
of directors approved an additional $2,000 of common stock repurchases,
increasing our total authorization to $16,000 since the inception of the
program.
Shares of common stock may be purchased from time to time on the open market and
in privately negotiated transactions, including in accelerated stock repurchase
transactions and transactions with Liberty Media and its affiliates. We intend
to fund the additional repurchases through a combination of cash on hand, cash
generated by operations and future borrowings. The size and timing of any
purchases will be based on a number of factors, including price and business and
market conditions.
On July 14, 2020, our board of directors declared a quarterly dividend in the
amount of $0.01331 per share of common stock payable on August 31, 2020 to
stockholders of record as of the close of business on August 7, 2020. Our board
of directors expects to declare regular quarterly dividends, in an aggregate
annual amount of $0.05324 per share of common stock.
Debt Covenants
The indentures governing Sirius XM's senior notes and Pandora's convertible
notes and the agreement governing the Sirius XM Credit Facility include
restrictive covenants. As of June 30, 2020, we were in compliance with such
covenants. For a discussion of our "Debt Covenants," refer to Note 13 to our
unaudited consolidated financial statements in Part I, Item I, of this Quarterly
Report on Form 10-Q.
Off-Balance Sheet Arrangements
We do not have any significant off-balance sheet arrangements other than those
disclosed in Note 16 to our unaudited consolidated financial statements in Part
I, Item I, of this Quarterly Report on Form 10-Q that are reasonably likely to
have a material effect on our financial condition, results of operations,
liquidity, capital expenditures or capital resources.
Contractual Cash Commitments
For a discussion of our "Contractual Cash Commitments," refer to Note 16 to our
unaudited consolidated financial statements in Part I, Item I, of this Quarterly
Report on Form 10-Q.
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Related Party Transactions
For a discussion of "Related Party Transactions," refer to Note 12 to our
unaudited consolidated financial statements in Part I, Item I, of this Quarterly
Report on Form 10-Q.
Critical Accounting Policies and Estimates
For a discussion of our "Critical Accounting Policies and Estimates," refer to
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" in our Annual Report on Form 10-K for the year ended December 31,
2019. There have been no material changes to our critical accounting policies
and estimates since December 31, 2019.
Glossary
Monthly active users - the number of distinct registered users on the Pandora
services, including subscribers, which have consumed content within the trailing
30 days to the end of the final calendar month of the period. The number of
monthly active users on the Pandora services may overstate the number of unique
individuals who actively use our Pandora service, as one individual may use
multiple accounts. To become a registered user on the Pandora services, a person
must sign-up using an email address or phone number, or access our service using
a device with a unique identifier, which we use to create an account for our
service.
Average self-pay monthly churn - the Sirius XM monthly average of self-pay
deactivations for the period divided by the average number of self-pay
subscribers for the period.
Adjusted EBITDA - EBITDA is defined as net income before interest expense,
income tax expense and depreciation and amortization. We adjust EBITDA to
exclude the impact of other expense (income) as well as certain other charges
discussed below. Adjusted EBITDA is a Non-GAAP financial measure that excludes
or adjusts for (if applicable): (i) certain adjustments as a result of the
purchase price accounting for the XM Merger and the Pandora Acquisition, (ii)
predecessor net income adjusted for certain expenses, including depreciation and
amortization, other income (loss), and share-based payment expense for January
2019, (iii) share-based payment expense and (iv) other significant operating
expense (income) that do not relate to the on-going performance of our business.
We believe adjusted EBITDA is a useful measure of the underlying trend of our
operating performance, which provides useful information about our business
apart from the costs associated with our capital structure and purchase price
accounting. We believe investors find this Non-GAAP financial measure useful
when analyzing our past operating performance with our current performance and
comparing our operating performance to the performance of other communications,
entertainment and media companies. We believe investors use adjusted EBITDA to
estimate our current enterprise value and to make investment decisions. As a
result of large capital investments in our satellite radio system, our results
of operations reflect significant charges for depreciation expense. We believe
the exclusion of share-based payment expense is useful as it is not directly
related to the operational conditions of our business. We also believe the
exclusion of the legal settlements and reserves, acquisition related costs, and
loss on extinguishment of debt, to the extent they occur during the period, is
useful as they are significant expenses not incurred as part of our normal
operations for the period.
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Adjusted EBITDA has certain limitations in that it does not take into account
the impact to our statements of comprehensive income of certain expenses,
including share-based payment expense and certain purchase price accounting for
the XM Merger and the Pandora Acquisition. We endeavor to compensate for the
limitations of the Non-GAAP measure presented by also providing the comparable
GAAP measure with equal or greater prominence and descriptions of the
reconciling items, including quantifying such items, to derive the Non-GAAP
measure. Investors that wish to compare and evaluate our operating results after
giving effect for these costs, should refer to net income as disclosed in our
unaudited consolidated statements of comprehensive income. Since adjusted EBITDA
is a Non-GAAP financial performance measure, our calculation of adjusted EBITDA
may be susceptible to varying calculations; may not be comparable to other
similarly titled measures of other companies; and should not be considered in
isolation, as a substitute for, or superior to measures of financial performance
prepared in accordance with GAAP. The reconciliation of net income to the
adjusted EBITDA is calculated as follows:
                                                                                                            For the Six Months Ended
                                              For the Three Months Ended June 30,                                   June 30,
                                                     2020                  2019              2020                  2019
Net income:                                  $           243            $    263          $    536          $        425
Add back items excluded from Adjusted
EBITDA:
Legal settlements and reserves                             -                   -               (16)                   25
Acquisition and restructuring costs (1)                   24                   7                24                    83
Share-based payment expense                               52                  57               107                   106
Depreciation and amortization                            124                 119               256                   226
Interest expense                                         102                  97               201                   187
Loss on extinguishment of debt                             -                   -                 -                     1
Other expense (income)                                    (4)                  3                (8)                    2
Income tax expense                                        74                  76               154                   157
Purchase price accounting adjustments:
Revenues                                                   2                   2                 4                     4
Operating expenses                                        (2)                 (6)               (4)                   (7)
Pro forma adjustments (2)                                  -                   -                 -                   (25)
Adjusted EBITDA                              $           615            $    618          $  1,254          $      1,184


(1)  Acquisition and restructuring costs include $21 of share-based compensation
expense for the six months ended June 30, 2019.
(2)  Pro forma adjustment for six months ended June 30, 2019 includes Pandora's
Net income for the six months ended June 30, 2019 of $(44) plus Depreciation and
amortization of $6, Share-based payment expense of $11, Acquisition and other
related costs of $1, and Interest expense of $2, offset by Other expense
(income) of $1.

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Free cash flow - is derived from cash flow provided by operating activities, net
of additions to property and equipment and purchases of other investments. Free
cash flow is a metric that our management and board of directors use to evaluate
the cash generated by our operations, net of capital expenditures and other
investment activity. In a capital intensive business, with significant
investments in satellites, we look at our operating cash flow, net of these
investing cash outflows, to determine cash available for future subscriber
acquisition and capital expenditures, to repurchase or retire debt, to acquire
other companies and to evaluate our ability to return capital to stockholders.
We exclude from free cash flow certain items that do not relate to the on-going
performance of our business, such as cash flows related to acquisitions,
strategic and short-term investments, and net loan activity with related parties
and other equity investees. We believe free cash flow is an indicator of the
long-term financial stability of our business. Free cash flow, which is
reconciled to "Net cash provided by operating activities," is a Non-GAAP
financial measure. This measure can be calculated by deducting amounts under the
captions "Additions to property and equipment" and deducting or adding
Restricted and other investment activity from "Net cash provided by operating
activities" from the unaudited consolidated statements of cash flows. Free cash
flow should be used in conjunction with other GAAP financial performance
measures and may not be comparable to free cash flow measures presented by other
companies. Free cash flow should be viewed as a supplemental measure rather than
an alternative measure of cash flows from operating activities, as determined in
accordance with GAAP. Free cash flow is limited and does not represent remaining
cash flows available for discretionary expenditures due to the fact that the
measure does not deduct the payments required for debt maturities. We believe
free cash flow provides useful supplemental information to investors regarding
our current cash flow, along with other GAAP measures (such as cash flows from
operating and investing activities), to determine our financial condition, and
to compare our operating performance to other communications, entertainment and
media companies. Free cash flow is calculated as follows:
                                             For the Three Months Ended June                          For the Six Months Ended
                                                           30,                                                June 30,
                                                 2020                2019              2020                  2019
Cash Flow information
Net cash provided by operating activities   $      591            $    545          $  1,007          $        941
Net cash (used in) provided by investing
activities                                  $     (120)           $    (75)         $   (265)         $        209
Net cash used in financing activities       $    1,258            $   (317)         $    919          $       (989)
Free Cash Flow
Net cash provided by operating activities   $      591            $    545          $  1,007          $        941
Additions to property and equipment                (87)                (70)             (149)                 (160)
Purchases of other investments                      (1)                 (1)               (7)                   (7)
Free cash flow                              $      503            $    474          $    851          $        774


ARPU - Sirius XM ARPU is derived from total earned subscriber revenue (excluding
revenue associated with our connected vehicle services) and advertising revenue,
divided by the number of months in the period, divided by the daily weighted
average number of subscribers for the period. Pandora ARPU is defined as average
monthly subscriber revenue per paid subscriber on our Pandora subscription
services.
Subscriber acquisition cost, per installation - or SAC, per installation, is
derived from subscriber acquisition costs and margins from the sale of radios
and accessories (excluding connected vehicle services), divided by the number of
satellite radio installations in new vehicles and shipments of aftermarket
radios for the period. SAC, per installation, is calculated as follows:
                                              For the Three Months Ended June                          For the Six Months Ended
                                                            30,                                                June 30,
                                                  2020                2019              2020                  2019
Subscriber acquisition costs, excluding
connected vehicle services                   $       48            $    104          $    147          $        212
Less: margin from sales of radios and
accessories, excluding connected vehicle
services                                            (21)                (34)              (58)                  (68)
                                             $       27            $     70          $     89          $        144
Installations                                     1,320               3,078             4,403                 6,155
SAC, per installation (a)                    $    20.14            $  22.74          $  20.14          $      23.40

(a)Amounts may not recalculate due to rounding.


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Ad supported listener hours - is based on the total bytes served over our
Pandora advertising supported platforms for each track that is requested and
served from our Pandora servers, as measured by our internal analytics systems,
whether or not a listener listens to the entire track. For non-music content
such as podcasts, episodes are divided into approximately track-length parts,
which are treated as tracks. To the extent that third-party measurements of
advertising hours are not calculated using a similar server-based approach, the
third-party measurements may differ from our measurements.
RPM - is calculated by dividing advertising revenue, excluding AdsWizz and other
off-platform revenue, by the number of thousands of listener hours on our
Pandora advertising-based service.
LPM - is calculated by dividing advertising licensing costs by the number of
thousands of listener hours on our Pandora advertising-based service.
LPU - is calculated by dividing subscriber licensing costs by the number of paid
subscribers on our Pandora subscription services.

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