CCC Intelligent Solutions Inc. (CCC) announced that Nissan will be the first automaker to participate in the CCC®? OEM Link Network, a newly launched offering from CCC designed to support OEM collaboration certification programs. Through their participation, Nissan will leverage CCC technology and services to support the entirety of its growing Certified Collision Repair Network, which includes approximately 2,000 collision repair facilities across the U.S. Vehicles increasingly incorporate advanced materials and technologies, from high-strength steel and aluminum to EV powertrains and sophisticated driver assistance systems. As vehicle complexity grows, repairs require specialized equipment, processes, and technician training. Yet, OEM certification participation has stabilized, in part due to the challenges shops can face with related requirements, program administration, and uncertainty around return on their investment (ROI).
CCC OEM Link will help automakers and their repair network participants address these challenges. As part of this new partnership, CCC will manage certified network operations for Nissan, including the administration of shop audits, billing processes, and communications between the OEM and its certified repairers. Support will be delivered through CCC's leading software platform and its full-time field operations employees, who bring extensive experience working directly with collision repairers nationwide.
OEM Link will help reduce administrative burden for repair shops while helping Nissan maintain network consistency, support technician readiness, and strengthen brand reputation through high-quality repairs. Nissan is committed to providing strong ROI for their certified shop network and has already begun sending an increasing number of job referrals to its certified shops. With more than 30,500 shops using CCC software every day, Nissan gains a partner who can actively help with the expansion of their certified program with qualified shops across the U.S.
