Digi International announced the launch of its One Digi AI Discovery Engine, a new natural language powered experience designed to dramatically reduce the time it takes customers to find, evaluate, and deploy the right Digi solutions. This natural language interface transforms how customers discover Digi solutions by unifying the company?s core divisions of Digi, Opengear, Particle, and SmartSense into a single search experience that delivers relevant solutions, documentation, and guidance in seconds. As B2B buyers increasingly move toward intent-driven environments, the One Digi AI Discovery Engine eliminates the friction of manual site mapping.
By leveraging a custom-tuned Large Language Model (LLM), the platform allows engineers, IT directors, and operations managers to navigate the entire Digi portfolio through simple natural language prompts. The One Digi AI Discovery Engine serves as the primary gateway on the Digi homepage, offering cross-divisional intelligence. Users can input solution requirements such as 'I need a remote solution for a pharmacy with temperature-sensitive assets' and receive a curated response with monitoring capabilities from SmartSense with resource links to web pages, datasheets, technical documents, and more.
The engine indexes thousands of pages of technical documentation and white papers across all four brands, providing instant configuration steps and code snippets without requiring the user to download multiple PDFs. This launch reinforces Digi?s position as a technology leader, proving that innovation resides not only in the physical products manufacture but in how lead the way in addressing customers' evolving needs. By prioritizing how customers find information, Digi is setting a new benchmark for AI-driven innovation and technical accessibility in the digital age.
By prioritizing natural language search as the primary discovery method, Digi International is redefining how complex B2B enterprises interact with their global customer base in 2026. The One Digi AI Discovery Engine supports a reduction in the time-to-solution for technical buyers and improves cross-divisional discovery. The One Digi AI Discovery Engine is live.
