IBM and ServiceNow announced an expanded collaboration to address two of the biggest barriers blocking enterprise AI at scale: the AI-ready data problem and the legacy application layer. The partnership combines IBM?s AI, data and automation capabilities with the ServiceNow AI Platform to help enterprises break through outdated systems and put their data to work for AI. IBM and ServiceNow will deliver joint solutions that modernize aging systems, extend ServiceNow Workflow Data Fabric with IBM?s enterprise data capabilities, and enable autonomous IT operations so the world?s largest enterprises can unlock the transformative value of agentic AI.

IBM?s software solutions will be integrated with the ServiceNow AI Platform and will create new solutions for customers across three key areas: Application modernization: Scans and refactors legacy systems using tools like IBM Bob, Enterprise Application runtime (Java) and IBM watsonx.data so enterprises will be able to bring aging applications into the AI era without starting from scratch. Enterprise data governance: Extends ServiceNow Workflow Data Fabric with IBM watsonx.data to unlock key capabilities like Data Quality, Observability, Master Data Management ? leveraging ServiceNow Data Catalog so that mutual customers can keep their data AI-ready.

Autonomous infrastructure operations: Integrates Red Hat Ansible, IBM Bob, Instana, Hashicorp Terraform, and Hashicorp Vault into ServiceNow IT workflows to detect, remediate, and resolve issues before they affect the business. These joint solutions are expected to be available in the second half of 2026. Statements regarding IBM's and ServiceNow?s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.