KnowBe4 announced the appointment of Kelly Morgan as Chief Customer Officer. In this role, Morgan will oversee the organization?s end-to-end global lifecycle and lead the KnowBe4 Customer Success, Customer Support, Managed Services and Professional Services organizations. Morgan brings over 20 years of executive experience leading global customer success and post sale teams. Most recently, he served as Chief Customer Officer at Docusign.

Prior to that, Morgan held the Chief Customer Officer and General Manager position at Sykes and founded Seven Two Seven, a boutique consultancy advising SaaS and technology companies.