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CSI and IMM Partner to Accelerate Digital Transformation in Community Banks

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11/12/2019 | 03:46pm EDT

End-to-end electronic processing helps banks complete transactions faster, streamline back-office processes and enhance customer experiences

IMM, the only eSignature provider that specializes in eSignature and digital transaction solutions exclusively for financial institutions, announced it has partnered with Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions. Through the partnership, CSI’s community bank customers have access to end-to-end electronic processing, thereby accelerating digital transformation with streamlined operations and a more engaging customer experience.

IMM’s premier eSignature and digital transaction solution for banks, IMM eSign, is now interfaced with CSI’s two core bank processing solutions: NuPoint®, a cloud-based core banking platform that offers scalable, efficient banking technology for improved work flows, reporting and access to customer information; and Meridian.NET, a powerful solution to manage core processing from an in-house or outsourced platform.

“A key factor in our decision to partner with IMM was its strong reputation in the banking industry regarding customer service, as well as its innovative technology solutions,” said Jason Young, senior director of product management, CSI. “This integration is yet another example of how we are helping our customers leverage digital technology to expand their reach and attract the next generation of customers, while deepening existing relationships with current customers and building brand loyalty. We look forward to a long-term partnership with IMM, working together to equip banks to succeed today, and well into the future.”

The partnered eSignature solution eliminates costly delays by automating processes, enabling community banks to electronically process loan and account-opening transactions from origination to closing to archival in the bank’s imaging system, all in a digital environment. One significant aspect of IMM’s eSign technology is that it eliminates the need for bank employees to manually upload documents or drag-and-drop signature fields onto documents to initiate eSignature transactions, thereby improving the accuracy of all documents and reducing the chance of human error. Additionally, bank customers can now access and sign important documents electronically, at a time and place that is most convenient to their schedule.

“Like CSI, we are committed to providing community banks the tools needed to offer their customers an enriched, digital experience,” said Michael Ball, vice president of markets and strategy, IMM. “Today’s digital consumer has new expectations for how they conduct business with their financial institution. Integrating eSignatures not only drives efficiency throughout the bank, but also enables banks to provide the convenience and simplicity required by today’s digital customer. We are pleased to partner with CSI to help more community banks meet the escalating digital customer demand that’s driving today’s digital transformation.”

IMM eSign is used by hundreds of banks to power millions of “end-to-end” electronic transactions every month. Interfacing with virtually every business system used across a bank, IMM provides an easy-to-use, eSignature experience for consumers, while significantly transforming internal business processes.

About IMM

For 23 years, IMM has been the premiere provider of eSignature and Digital Transaction solutions designed exclusively for financial institutions. Today, more than 1000 banks and credit unions use IMM’s eSignature and Digital Transaction Management solutions across the Institution to elevate consumer experiences while streamlining back-office processes in a comprehensive, end-to-end digital processing environment. For more information, visit www.immonline.com, call 1.800.836.4750, or follow us on Twitter, LinkedIn and Facebook. For more information, visit www.immonline.com or follow @IMMeSign.

About Computer Services, Inc.

Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, treasury management and regulatory compliance solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.

© Business Wire 2019

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