PathSolutions and Impact Technologies have formed a strategic
partnership to provide telecom managers with unprecedented visibility
into VoIP network utilization and performance and deep forensic and
troubleshooting capabilities that streamline and optimize operations.
Impact Technologies offers the market’s most comprehensive view of voice
network capacity calibration, utilization and performance, complemented
with a dramatically different approach to call analytics.
“PathSolutions’ complete visibility into the network layer and how it
interoperates with VoIP has no equal,” said Bryan Baehr, President of
Impact Technologies. “The VoIP industry has been striving to bridge the
gap between caller experience and network performance for some time, and
this partnership accomplishes this goal.”
PathSolutions makes award-winning root-cause network troubleshooting
solutions that pinpoint the exact location and cause of VoIP, video, and
data problems for rapid resolution. “Impact Technologies’ depth of
understanding of full life cycle capacity calibration and deep call
forensics made it an easy decision to partner with them,” said Tim
Titus, CTO of PathSolutions. “Our combined offering makes for
unparalleled visibility into telecom resource utilization.”
PathSolutions’ TotalView has been tightly integrated with Impact
Technologies’ Traffic Analyst to make managing VoIP infrastructures
easier and at a lower cost than ever before with features such as:
Identification of the root cause of a call quality problem in seconds.
Discovery of switch and port where a specific phone is located without
digging through wire closets or crawling under desks.
Extensive search and drill down to trace calls within a network
including the links, switches and routers used by a specific call.
Pinpointing specific devices experiencing not only QoS problems but
dropped calls – with no specialized hardware to deploy.
This combined view allows telecom and network teams to work closely
together to obtain a deeper and better understanding of the health,
performance and cost of their VoIP investment and resources.
About Impact Technologies
Founded in 1990, Impact Technologies is a privately held
corporation that delivers world class solutions in voice and data
communication, safety and security. Impact Technologies is located in
St. Louis, MO. For more information visit www.impacttech.com.
Based in Santa Clara, California, PathSolutions is a leading provider of
root-cause troubleshooting solutions that enable the rapid resolution of
VoIP, VDI, video, and data quality issues. As a part of our Total
Network Visibility™ philosophy, we offer a new paradigm in performance
monitoring and optimization for IP networks: continuously monitoring the
state of the network and identifying and prescribing fixes for the root
causes of network performance issues. This allows our customers to
quickly resolve any performance issues, maximizing productivity and
efficiency. Our solutions are offered through a network of distribution
partners across the globe and serve customers ranging from small
businesses to large enterprises. For more information, visit www.pathsolutions.com.