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Simmons & Simmons Chooses Riverbed to Deliver a Seamless Employee Experience of its Global Workforce

06/27/2019 | 08:31am EDT

Riverbed SteelCentral Aternity empowers multinational law firm to create an agile and collaborative working environment, with the scale and flexibility to support 2,000+ employees in more than 22 key financial centers globally

Riverbed®, The Digital Performance Company™, today announced that multinational law firm Simmons & Simmons, has chosen Riverbed® SteelCentral™ Aternity to enhance the employee experience across the company’s applications, devices, and network, and help increase the productivity of the firm’s lawyers so they can focus on delivering great client service. SteelCentral Aternity monitors the end-user experience of any business-critical application delivering an immediate view into application and device health, for every employee within Simmons & Simmons, whether on mobile, virtual, or physical devices.

LinkedIn: Simmons & Simmons Chooses Riverbed to Deliver a Seamless Employee Experience of its Global Workforce: https://rvbd.ly/2WVwLjm

The global law firm wanted to create an agile and collaborative working environment, with the scale and flexibility to support 2,000 employees in more than 22 key financial centers across Asia, Europe and the Middle East.

Simmons & Simmons’ international nature and its cloud-first approach required a stable platform for all end-users. In addition, the company needed full visibility into application and digital performance across their network to identify issues and streamline experience. “We wanted to know about the experience of our employees on the other side of the world, not just those sitting near the IT team. And when we’re providing our lawyers with a great experience, they can deliver an exceptional experience to our clients,” said Ross Jeremy, Modern Workplace Team Lead, at Simmons & Simmons.

Customer Story: Simmons & Simmons decided to improve collaboration and enhance efficiency among its distributed workforce

As Simmons & Simmons’ were already a Riverbed customer using Riverbed® SteelHead™, a leading Application Acceleration solution, the law firm decided to choose and deploy SteelCentral Aternity to benchmark performance, speed-up trouble-shooting and deliver a single view of all the data across the global business. Orange Business Services, a long-standing partner, worked collaboratively with Riverbed and Simmons & Simmons to manage the smooth roll-out of the SteelCentral Aternity solution.

“With SteelCentral we’re able to monitor the heartbeat of the business and manage the user’s digital experience; it allows my team to be proactive and if there’s an issue, we’re ahead of it,” continued Ross Jeremy. “Critically, it gathers information and presents it in a simple format, providing visibility into the impact of change and giving us the data to back this up.”

SteelCentral presents employee feedback on application performance, bolstering Simmons & Simmons’ support teams, and enabling them to easily monitor change management and better inform future IT investment. “We are thrilled to have been able to help Simmons & Simmons achieve their goal of optimizing the end-user experience and improving collaboration across the workforce,” said Paul Higley, Regional Vice President, Northern Europe at Riverbed Technology. “We understand the importance of having the analytics and full visibility across networks, apps and devices, and look forward to seeing how Riverbed and SteelCentral will continue to deliver value for the company.”

Going forward, Simmons & Simmons is focused on creating road maps for monitoring mobile users, further enhancing visibility and user experience and driving productivity across the business.

About Riverbed

Riverbed®, The Digital Performance Company™, is united in our purpose of Advancing the Human Experience in the Digital World. Behind every digital experience is a human one, and Riverbed enables organizations to measure digital experiences and maximize digital performance so they can deliver better and more powerful human experiences— for customers, employees, partners, patients, and citizens. Riverbed’s Digital Performance Platform includes a combination of Digital Experience Management and Digital Networking solutions that ensure superior digital and user experiences, provides new levels of operational agility and accelerates business outcomes. Riverbed’s 30,000+ customers include 100% of the Forbes Global 100. Learn more at riverbed.com

Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology, Inc. All other trademarks used herein belong to their respective owners.

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© Business Wire 2019
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