Navan announced an upgraded New Distribution Capability (NDC) integration with Qantas, Australia's home carrier, using the latest version of its NDC 24.1 API. Through this upgraded access, Navan enhances its offering within the airline's invite-only Premium NDC Program, unlocking the best available content and a seamless booking and servicing experience for travelers. NDC is a modern data transmission standard that gives airlines greater flexibility to create and distribute their offers.
For travelers on Navan, this translates to exclusive fares, premium services for frequent flyers, and promotions not available through legacy systems. This newer generation of the NDC API enables a move from manual to more seamless processes available through the technology investments Qantas and other airlines have made in areas like disruption handling that have been challenging to service traditionally. This direct connection builds on the scalable architecture of Navan's own content aggregation platform, developed last year to rapidly deploy the next generation of airline retailing. Navan is already seeing significant adoption by key partners like Qantas; 70% of all Qantas flights booked on Navan now flow through the Premium NDC program.
Through the upgraded integration with the Qantas Premium NDC program, Navan provides travelers with benefits that are a step above: Best-in-Class Fares: Best available Qantas fares with better pricing than standard NDC. No Surcharges: Elimination of additional distribution and legacy channel surcharges. Enhanced Perks: Free selection of standard seats on Qantas-ticketed flights for Bronze Frequent Flyers.
Improved Post-Booking Services: Faster and more efficient post-booking services, enabling Navan's agents to manage changes, disruptions, and refunds more quickly. Unused credit support: Ability to use NDC credits in Navan. NDC has gained massive traction over recent years, with Navan leading this transformation in business travel.
As NDC technology matures, newer generations of the standard are providing a post-booking experience that goes well beyond what legacy channels can provide.
