Nokia announced an enhancement to its Network Services Platform (NSP), the company?s comprehensive management and automation platform for multi-vendor IP networks, with the introduction of an agentic AI framework designed specifically for IP network operations. The new framework enables network operators to deploy AI agents that can reason over real network context and take guided actions within defined policy and security boundaries. NSP grounds AI agents in an accurate and continuously updated view of the network, including topology, protocol behaviour, configuration state, service relationships, and recent network changes.

This enables AI agents to reason based on network truth, rather than inferred or fragmented data, and to operate within operator-defined intent, policies, and access controls. The NSP agent framework also allows for communication with external agents via AI-based protocols, such as Model-context protocol (MCP), across operators? multi-vendor, multi-domain networks empowering them on their journey toward fully autonomous networks.

The first use case built on this new framework is an AI-driven Troubleshooting Agent, aimed at helping operators identify root causes faster, reduce operational noise, and resolve complex IP network issues with greater confidence. This enhancement to NSP, which will be commercially available by the end of 2026, reinforces Nokia?s commitment to enabling trusted, AI-native network operations, and to helping operators translate AI innovation into real, measurable operational outcomes.