Deutsche Telekom and OpenAI announced a multi-year collaboration to bring advanced AI capabilities to millions of customers and businesses across Europe. As one of the first companies Deutsche Telekom gets early access to an alpha-phase model. With OpenAI, Deutsche Telekom will design new AI-powered products and improve how people communicate. This next phase builds on Deutsche Telekom?s long-standing use of AI in products, customer care, and network operations and OpenAI?s global leadership in frontier research and enterprise-grade AI. New experiences for customers
ChatGPT is used by more than 800 million people weekly across the globe providing a strong base for creating AI experiences that feel familiar, helpful, and easy to use. This widespread familiarity also helps enterprises adopt AI faster and more effectively. Deutsche Telekom and OpenAI will work together to design simple, personal, and multilingual AI experiences across communication and everyday productivity. The first pilots are planned for First Quarter 2026. As part of the collaboration, Deutsche Telekom will make ChatGPT Enterprise available across the organisation. Employees will gain secure access to OpenAI?s most capable tools, helping teams work more effectively, improve customer service, and spend more time on innovation. AI will also play a larger role in customer care, internal copilots, and network operations as the Group advances toward more autonomous, self-healing networks. With more than 261 million mobile customers globally, Deutsche Telekom provides a strong foundation to bring AI into everyday use at scale.